Period
to 19 July 2019

The following table provides summary statistics for permanent job vacancies advertised in the East Midlands with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 19 July 2019 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
England > East Midlands
6 months to
19 Jul 2019
Same period 2018 Same period 2017
Rank 61 88 96
Rank change year-on-year +27 +8 -7
Permanent jobs citing CRM 167 166 157
As % of all permanent IT jobs advertised in the East Midlands 4.09% 3.25% 2.82%
As % of the Processes & Methodologies category 4.49% 3.53% 3.14%
Number of salaries quoted 120 150 141
East Midlands median annual salary £37,500 £45,000 £35,000
Median salary % change year-on-year -16.67% +28.57% -
10th Percentile £28,512 £27,950 £28,500
90th Percentile £56,250 £90,000 £50,000
England median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% +1.06%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the East Midlands with a requirement for process or methodology skills.

All Process and Methodology Skills
East Midlands
Permanent vacancies with a requirement for process or methodology skills 3,723 4,704 5,006
As % of all permanent IT jobs advertised in the East Midlands 91.14% 92.11% 90.02%
Number of salaries quoted 2,861 3,927 4,043
East Midlands median annual salary £42,500 £42,500 £40,000
Median salary % change year-on-year - +6.25% -
10th Percentile £26,250 £26,250 £25,250
90th Percentile £66,250 £65,000 £61,250
England median annual salary £52,500 £50,000 £50,000
% change year-on-year +5.00% - +2.04%

CRM
Job Vacancy Trend in the East Midlands

Job postings citing CRM as a percentage of all IT jobs advertised in the East Midlands.

Job vacancy trend for CRM in the East Midlands

CRM
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in the East Midlands.

Salary trend for CRM in the East Midlands

CRM
Salary Histogram in the East Midlands

The salary distribution of IT jobs citing CRM in the East Midlands over the 6 months to 19 July 2019.

Salary histogram for CRM in the East Midlands

CRM
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the East Midlands region over the 6 months to 19 July 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leicestershire -6 56 £42,500 -12.82% 21
Derbyshire +27 54 £43,000 -9.47% 5
Nottinghamshire +10 34 £37,500 -11.76% 13
Northamptonshire +19 21 £43,250 +8.13% 2
CRM
England

For the 6 months to 19 July 2019, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the East Midlands region with a requirement for CRM.

1 56 (33.53%) Finance
2 54 (32.34%) SQL
3 40 (23.95%) Dynamics CRM
4 39 (23.35%) ERP
4 39 (23.35%) Microsoft
5 33 (19.76%) JavaScript
6 32 (19.16%) Salesforce.com
7 30 (17.96%) Self-Motivation
8 27 (16.17%) Change Management
9 25 (14.97%) Agile Software Development
10 24 (14.37%) Degree
11 23 (13.77%) Business Intelligence
11 23 (13.77%) Continuous Improvement
12 21 (12.57%) .NET
12 21 (12.57%) Manufacturing
12 21 (12.57%) Marketing
13 20 (11.98%) Oracle
13 20 (11.98%) Dynamics 365
14 19 (11.38%) Microsoft Office
14 19 (11.38%) HTML
15 18 (10.78%) C#
15 18 (10.78%) Oracle EBS
15 18 (10.78%) Service Delivery
16 17 (10.18%) User Experience
17 16 (9.58%) Data Quality
17 16 (9.58%) Analytics
17 16 (9.58%) Technical Debt
17 16 (9.58%) Data Analysis
18 15 (8.98%) Waterfall
18 15 (8.98%) MVC

CRM
Co-occurring IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (2.99%) WordPress
2 3 (1.80%) MQSeries
3 2 (1.20%) MS Exchange
4 1 (0.60%) Adobe Experience Manager
4 1 (0.60%) CMS
4 1 (0.60%) SharePoint
Applications
1 19 (11.38%) Microsoft Office
2 7 (4.19%) Microsoft Excel
2 7 (4.19%) Microsoft PowerPoint
3 1 (0.60%) Spreadsheet
Business Applications
1 40 (23.95%) Dynamics CRM
2 18 (10.78%) Oracle EBS
3 11 (6.59%) NetSuite
4 5 (2.99%) Dynamics AX
4 5 (2.99%) Dynamics NAV
4 5 (2.99%) Oracle EBS R12
5 4 (2.40%) Oracle 11i
5 4 (2.40%) Oracle Assets
5 4 (2.40%) Oracle ERP
5 4 (2.40%) Oracle Payables
5 4 (2.40%) Oracle Receivables
5 4 (2.40%) Salesforce.com CRM
6 3 (1.80%) Magento
7 2 (1.20%) SAP Oil and Gas
7 2 (1.20%) SAP S/4HANA
7 2 (1.20%) Unit4 Business World
8 1 (0.60%) Eloqua
8 1 (0.60%) Oracle iProcurement
8 1 (0.60%) SAP Business One
8 1 (0.60%) SAP ERP
Cloud Services
1 20 (11.98%) Dynamics 365
2 14 (8.38%) Office 365
3 10 (5.99%) SaaS
4 9 (5.39%) Power Platform
5 8 (4.79%) Microsoft Azure
5 8 (4.79%) PowerApps
6 7 (4.19%) Cloud Computing
7 3 (1.80%) Microsoft Flow
8 2 (1.20%) Amazon AWS
9 1 (0.60%) IaaS
9 1 (0.60%) PaaS
9 1 (0.60%) Salesforce Service Cloud
Communications & Networking
1 8 (4.79%) Internet
2 7 (4.19%) DHCP
3 6 (3.59%) WAN
4 5 (2.99%) H.323
4 5 (2.99%) RTP
4 5 (2.99%) TCP/IP
4 5 (2.99%) VLAN
4 5 (2.99%) VoIP
5 2 (1.20%) Firewall
5 2 (1.20%) Wireless
6 1 (0.60%) DNS
6 1 (0.60%) FTP
6 1 (0.60%) LAN
6 1 (0.60%) VPN
Database & Business Intelligence
1 12 (7.19%) Oracle BI Publisher
1 12 (7.19%) Oracle Discoverer
1 12 (7.19%) Oracle Reports
2 11 (6.59%) MySQL
2 11 (6.59%) SQL Server
3 9 (5.39%) SQL Server Reporting Services
4 6 (3.59%) Crystal Reports
5 5 (2.99%) SQL Server Integration Services
6 4 (2.40%) Power BI
7 2 (1.20%) BusinessObjects
7 2 (1.20%) BusinessObjects Business Intelligence
7 2 (1.20%) BusinessObjects Web Intelligence
7 2 (1.20%) Lumira
7 2 (1.20%) SAP BW
7 2 (1.20%) SAP HANA
8 1 (0.60%) Oracle Database 10g
8 1 (0.60%) Oracle Database 11g
8 1 (0.60%) Oracle9i Database
8 1 (0.60%) RDBMS
8 1 (0.60%) Relational Database
Development Applications
1 13 (7.78%) Oracle APEX
2 5 (2.99%) Team Foundation Server
2 5 (2.99%) Visual Studio
3 3 (1.80%) Bazaar
3 3 (1.80%) Fiddler
3 3 (1.80%) Grunt
3 3 (1.80%) gulp
4 1 (0.60%) Hudson
General
1 56 (33.53%) Finance
2 21 (12.57%) Manufacturing
2 21 (12.57%) Marketing
3 13 (7.78%) Telecoms
4 12 (7.19%) Retail
5 9 (5.39%) Games
6 8 (4.79%) Billing
7 5 (2.99%) Multimedia
8 2 (1.20%) Banking
9 1 (0.60%) Electronics
9 1 (0.60%) Legal
9 1 (0.60%) Publishing
Job Titles
1 41 (24.55%) Developer
2 32 (19.16%) Analyst
3 17 (10.18%) Business Analyst
3 17 (10.18%) IT Analyst
4 14 (8.38%) Consultant
5 13 (7.78%) CRM Analyst
5 13 (7.78%) Oracle Developer
6 12 (7.19%) Business IT Analyst
6 12 (7.19%) IT Business Analyst
7 11 (6.59%) Support Engineer
8 9 (5.39%) CRM Business Analyst
8 9 (5.39%) ERP Analyst
8 9 (5.39%) ERP Business Analyst
9 8 (4.79%) Architect
9 8 (4.79%) Support Analyst
10 7 (4.19%) C# Developer
10 7 (4.19%) SQL Analyst
11 6 (3.59%) PHP Developer
11 6 (3.59%) PHP Laravel Developer
12 5 (2.99%) Web Designer
Libraries, Frameworks & Software Standards
1 21 (12.57%) .NET
2 19 (11.38%) HTML
3 12 (7.19%) CSS
4 11 (6.59%) AngularJS
5 10 (5.99%) jQuery
6 6 (3.59%) Laravel
6 6 (3.59%) Web Services
7 5 (2.99%) HTML5
8 4 (2.40%) React
8 4 (2.40%) REST
8 4 (2.40%) SOAP
9 3 (1.80%) .NET Core
9 3 (1.80%) Vue.js
10 2 (1.20%) EDI
10 2 (1.20%) XML
11 1 (0.60%) COM
11 1 (0.60%) RSS
11 1 (0.60%) WPF
Miscellaneous
1 30 (17.96%) Self-Motivation
2 17 (10.18%) User Experience
3 8 (4.79%) EPoS
4 7 (4.19%) Driving Licence
4 7 (4.19%) Management Information System
5 6 (3.59%) Fibre Optics
6 4 (2.40%) Analytical Skills
6 4 (2.40%) Internet of Things
7 3 (1.80%) NHS
7 3 (1.80%) Social Media
8 2 (1.20%) Data Structures
8 2 (1.20%) Life Science
8 2 (1.20%) Mainframe
9 1 (0.60%) CCTV
9 1 (0.60%) Data Protection Act
9 1 (0.60%) Freedom of Information Act
9 1 (0.60%) IBM Mainframe
9 1 (0.60%) Mobile App
9 1 (0.60%) PDA
9 1 (0.60%) Taxonomies
Operating Systems
1 13 (7.78%) Windows
2 6 (3.59%) Windows 7
3 5 (2.99%) Windows 8
3 5 (2.99%) Windows Server 2003
3 5 (2.99%) Windows Server 2012
4 4 (2.40%) Linux
5 1 (0.60%) AIX
5 1 (0.60%) HPUX
5 1 (0.60%) Solaris
5 1 (0.60%) Unix
5 1 (0.60%) Windows 10
5 1 (0.60%) Windows Server
5 1 (0.60%) Windows XP
Processes & Methodologies
1 39 (23.35%) ERP
2 27 (16.17%) Change Management
3 25 (14.97%) Agile Software Development
4 23 (13.77%) Business Intelligence
4 23 (13.77%) Continuous Improvement
5 18 (10.78%) Service Delivery
6 16 (9.58%) Analytics
6 16 (9.58%) Data Analysis
6 16 (9.58%) Technical Debt
7 15 (8.98%) MVC
7 15 (8.98%) Waterfall
8 14 (8.38%) Stakeholder Management
9 13 (7.78%) ITIL
9 13 (7.78%) Problem-Solving
10 12 (7.19%) Logistics
10 12 (7.19%) Presales
10 12 (7.19%) Risk Assessment
11 11 (6.59%) Data Protection
11 11 (6.59%) Project Management
12 9 (5.39%) DevOps
Programming Languages
1 54 (32.34%) SQL
2 33 (19.76%) JavaScript
3 18 (10.78%) C#
4 15 (8.98%) Java
4 15 (8.98%) PHP
5 14 (8.38%) PL/SQL
6 7 (4.19%) VBScript
7 3 (1.80%) T-SQL
8 2 (1.20%) C
8 2 (1.20%) Shell Script
Qualifications
1 24 (14.37%) Degree
2 7 (4.19%) Microsoft Certification
3 5 (2.99%) CCNA
3 5 (2.99%) Cisco Certification
3 5 (2.99%) MCITP
3 5 (2.99%) MCSE
4 4 (2.40%) Computer Science Degree
5 3 (1.80%) Master's Degree
6 2 (1.20%) PMP
6 2 (1.20%) SC Cleared
6 2 (1.20%) Security Cleared
7 1 (0.60%) BPSS Clearance
7 1 (0.60%) CTC Cleared
7 1 (0.60%) DBS Check
7 1 (0.60%) PMI Certification
7 1 (0.60%) TOGAF Certification
Quality Assurance & Compliance
1 16 (9.58%) Data Quality
2 11 (6.59%) SLA
3 3 (1.80%) GDPR
4 1 (0.60%) Cyber Essentials
4 1 (0.60%) Cyber Essentials PLUS
4 1 (0.60%) ISO/IEC 27001
System Software
1 8 (4.79%) Active Directory
2 7 (4.19%) Hyper-V
3 1 (0.60%) Citrix Hypervisor
3 1 (0.60%) Firmware
3 1 (0.60%) Oracle Clusterware
3 1 (0.60%) Oracle RAC
3 1 (0.60%) VMware Infrastructure
Systems Management
1 1 (0.60%) Oracle RMAN
Vendors
1 39 (23.35%) Microsoft
2 32 (19.16%) Salesforce.com
3 20 (11.98%) Oracle
4 11 (6.59%) SAP
5 10 (5.99%) JD Edwards
6 7 (4.19%) VMware
7 5 (2.99%) Avaya
7 5 (2.99%) Cisco
8 3 (1.80%) Tableau
9 2 (1.20%) Cognizant
9 2 (1.20%) Epicor
10 1 (0.60%) Adobe
10 1 (0.60%) Citrix
10 1 (0.60%) Egenera
10 1 (0.60%) IBM