Period
to 19 February 2018

The following table provides summary statistics for permanent job vacancies advertised in the East Midlands with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 19 February 2018 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
England > East Midlands
6 months to
19 Feb 2018
Same period 2017 Same period 2016
Rank 129 79 106
Rank change year-on-year -50 +27 -14
Permanent jobs citing CRM 110 206 183
As % of all permanent IT jobs advertised in the East Midlands 2.07% 3.44% 2.66%
As % of the Processes & Methodologies category 2.33% 3.86% 2.99%
Number of salaries quoted 94 174 209
East Midlands median annual salary £42,500 £35,000 £45,000
Median salary % change year-on-year +21.43% -22.22% -
10th Percentile £26,100 £22,250 £22,750
90th Percentile £90,000 £50,875 £70,000
England median annual salary £50,000 £47,500 £47,500
% change year-on-year +5.26% - -

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the East Midlands with a requirement for process or methodology skills.

All Process and Methodology Skills
East Midlands
Permanent vacancies with a requirement for process or methodology skills 4,719 5,336 6,111
As % of all permanent IT jobs advertised in the East Midlands 88.87% 89.08% 88.82%
Number of salaries quoted 3,964 4,263 4,793
East Midlands median annual salary £40,000 £42,500 £40,000
Median salary % change year-on-year -5.88% +6.25% -
10th Percentile £25,750 £26,250 £23,750
90th Percentile £65,000 £64,900 £57,500
England median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% +5.56%

CRM
Job Vacancy Trend in the East Midlands

Job postings citing CRM as a percentage of all IT jobs advertised in the East Midlands.

Job vacancy trend for CRM in the East Midlands

CRM
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in the East Midlands.

Salary trend for CRM in the East Midlands

CRM
Salary Histogram in the East Midlands

The salary distribution of IT jobs citing CRM in the East Midlands over the 6 months to 19 February 2018.

Salary histogram for CRM in the East Midlands

CRM
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the East Midlands region over the 6 months to 19 February 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leicestershire +20 36 £52,000 +30.00% 9
Derbyshire -11 27 £46,250 +27.59% 5
Northamptonshire +8 26 £32,500 +8.33% 15
Nottinghamshire -72 16 £40,750 +16.43% 4
Lincolnshire -3 3 - - 1
CRM
England

For the 6 months to 19 February 2018, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the East Midlands region with a requirement for CRM.

1 32 (29.09%) Dynamics CRM
2 31 (28.18%) Marketing
3 30 (27.27%) Finance
4 24 (21.82%) Microsoft
5 23 (20.91%) ERP
6 22 (20.00%) Salesforce.com
7 20 (18.18%) SQL
7 20 (18.18%) Agile Software Development
8 19 (17.27%) ITIL
9 18 (16.36%) C#
9 18 (16.36%) JavaScript
9 18 (16.36%) Degree
10 15 (13.64%) .NET
11 14 (12.73%) Advertising
11 14 (12.73%) Social Media
11 14 (12.73%) Analytical Skills
12 13 (11.82%) SaaS
12 13 (11.82%) SQL Server
13 12 (10.91%) Business Development
14 11 (10.00%) Microsoft Excel
14 11 (10.00%) E-Commerce
14 11 (10.00%) AngularJS
15 10 (9.09%) IaaS
15 10 (9.09%) Analytics
15 10 (9.09%) Service Delivery
15 10 (9.09%) Project Management
15 10 (9.09%) PHP
15 10 (9.09%) PaaS
16 9 (8.18%) Digital Marketing
16 9 (8.18%) Retail

CRM
Co-occurring IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (3.64%) CMS
1 4 (3.64%) SharePoint
1 4 (3.64%) WordPress
2 3 (2.73%) MS Exchange
3 2 (1.82%) iPlanet
3 2 (1.82%) JBoss
3 2 (1.82%) WebSphere
4 1 (0.91%) Exchange Server 2013
Applications
1 11 (10.00%) Microsoft Excel
2 7 (6.36%) Microsoft Office
3 3 (2.73%) Microsoft PowerPoint
4 1 (0.91%) Adobe Illustrator
4 1 (0.91%) EngageOne
4 1 (0.91%) Microsoft Project
4 1 (0.91%) MS Visio
Business Applications
1 32 (29.09%) Dynamics CRM
2 5 (4.55%) Bond Adapt
3 3 (2.73%) Dynamics AX
3 3 (2.73%) NetSuite
3 3 (2.73%) Raiser's Edge
3 3 (2.73%) Sage CRM
4 2 (1.82%) Dynamics NAV
4 2 (1.82%) Oracle EBS
5 1 (0.91%) Dynamics GP
5 1 (0.91%) Maximo
5 1 (0.91%) Sage 200
5 1 (0.91%) SAP Business One
Cloud Services
1 13 (11.82%) SaaS
2 10 (9.09%) IaaS
2 10 (9.09%) PaaS
3 8 (7.27%) Dynamics 365
4 6 (5.45%) Google Analytics
5 2 (1.82%) Office 365
6 1 (0.91%) AdWords
6 1 (0.91%) Boomi
6 1 (0.91%) MailChimp
6 1 (0.91%) Microsoft Azure
Communications & Networking
1 8 (7.27%) Unified Communications
1 8 (7.27%) VoIP
2 3 (2.73%) Internet
Database & Business Intelligence
1 13 (11.82%) SQL Server
2 7 (6.36%) SQL Server Reporting Services
3 5 (4.55%) MySQL
4 4 (3.64%) Data Warehouse
5 2 (1.82%) Power BI
5 2 (1.82%) SQL Server 2016
5 2 (1.82%) SQL Server Analysis Services
5 2 (1.82%) SQL Server Integration Services
6 1 (0.91%) Azure SQL Data Warehouse
6 1 (0.91%) EDRMS
6 1 (0.91%) SSDT
Development Applications
1 4 (3.64%) Git (software)
2 1 (0.91%) JIRA
2 1 (0.91%) MorphX
2 1 (0.91%) Selenium
2 1 (0.91%) SQL Server Management Studio (SSMS)
2 1 (0.91%) Team Foundation Server
2 1 (0.91%) WebDriver
General
1 31 (28.18%) Marketing
2 30 (27.27%) Finance
3 14 (12.73%) Advertising
4 9 (8.18%) Retail
5 8 (7.27%) Telecoms
6 5 (4.55%) Legal
7 4 (3.64%) Manufacturing
8 1 (0.91%) Banking
8 1 (0.91%) Investment Banking
8 1 (0.91%) Law
8 1 (0.91%) Publishing
Job Titles
1 23 (20.91%) Analyst
1 23 (20.91%) Developer
2 11 (10.00%) Sales Executive
3 10 (9.09%) Support Analyst
4 9 (8.18%) Architect
4 9 (8.18%) Consultant
5 8 (7.27%) Applications Support
5 8 (7.27%) CRM Executive
5 8 (7.27%) Solutions Sales Executive
6 7 (6.36%) Applications Support Analyst
7 6 (5.45%) Chief Technology Officer
7 6 (5.45%) CRM Developer
7 6 (5.45%) Domain Architect
8 5 (4.55%) Credit Analyst
8 5 (4.55%) CRM Consultant
8 5 (4.55%) IT Manager
8 5 (4.55%) Senior Analyst
8 5 (4.55%) Strategy Analyst
9 4 (3.64%) Service Manager
9 4 (3.64%) Systems Manager
Libraries, Frameworks & Software Standards
1 15 (13.64%) .NET
2 11 (10.00%) AngularJS
3 9 (8.18%) HTML
4 7 (6.36%) CSS
5 6 (5.45%) REST
5 6 (5.45%) XML
6 4 (3.64%) Ajax
6 4 (3.64%) Sass
6 4 (3.64%) SOAP
6 4 (3.64%) Visualforce
7 3 (2.73%) Web Services
7 3 (2.73%) WPF
8 2 (1.82%) ASP.NET
8 2 (1.82%) ASP.NET MVC
8 2 (1.82%) CSS3
8 2 (1.82%) HTML5
8 2 (1.82%) J2EE
8 2 (1.82%) jQuery
8 2 (1.82%) LESS
8 2 (1.82%) WCF
Miscellaneous
1 14 (12.73%) Analytical Skills
1 14 (12.73%) Social Media
2 6 (5.45%) Enterprise Software
3 5 (4.55%) Mobile App
3 5 (4.55%) Public Cloud
4 4 (3.64%) User Experience
5 3 (2.73%) Blog
5 3 (2.73%) Driving Licence
5 3 (2.73%) Management Information System
6 2 (1.82%) Computer Science
6 2 (1.82%) Greenfield Project
7 1 (0.91%) Data Centre
7 1 (0.91%) Internet of Things
7 1 (0.91%) NHS
7 1 (0.91%) SCADA
Operating Systems
1 4 (3.64%) Unix
2 3 (2.73%) Windows
Processes & Methodologies
1 23 (20.91%) ERP
2 20 (18.18%) Agile Software Development
3 19 (17.27%) ITIL
4 12 (10.91%) Business Development
5 11 (10.00%) E-Commerce
6 10 (9.09%) Analytics
6 10 (9.09%) Project Management
6 10 (9.09%) Service Delivery
7 9 (8.18%) Digital Marketing
8 7 (6.36%) Change Control
8 7 (6.36%) Enterprise Architecture
8 7 (6.36%) IT Strategy
8 7 (6.36%) TOGAF
9 6 (5.45%) Business Analysis
9 6 (5.45%) Customer Requirements
9 6 (5.45%) Data Architecture
9 6 (5.45%) Incident Management
9 6 (5.45%) Open Source
9 6 (5.45%) Personalization
9 6 (5.45%) Scrum
Programming Languages
1 20 (18.18%) SQL
2 18 (16.36%) C#
2 18 (16.36%) JavaScript
3 10 (9.09%) PHP
4 4 (3.64%) Apex Code
5 3 (2.73%) XAML
6 2 (1.82%) C
6 2 (1.82%) Java
6 2 (1.82%) T-SQL
7 1 (0.91%) X++
Qualifications
1 18 (16.36%) Degree
2 4 (3.64%) ITIL Certification
2 4 (3.64%) Microsoft Certification
3 2 (1.82%) Computer Science Degree
4 1 (0.91%) ISEB
4 1 (0.91%) ISTQB
4 1 (0.91%) Numerate Degree
4 1 (0.91%) PRINCE2 Certification
Quality Assurance & Compliance
1 8 (7.27%) SLA
2 4 (3.64%) QA
3 1 (0.91%) GDPR
3 1 (0.91%) PMO
System Software
1 4 (3.64%) Active Directory
2 1 (0.91%) Hyper-V
Vendors
1 24 (21.82%) Microsoft
2 22 (20.00%) Salesforce.com
3 8 (7.27%) Google
4 6 (5.45%) Sage
5 5 (4.55%) Oracle
6 3 (2.73%) Epicor
6 3 (2.73%) Infor
6 3 (2.73%) SAP
7 2 (1.82%) Twitter
8 1 (0.91%) Adobe
8 1 (0.91%) Dell
8 1 (0.91%) Hyperion
8 1 (0.91%) IBM
8 1 (0.91%) Marketo
8 1 (0.91%) Northgate
8 1 (0.91%) Remedy
8 1 (0.91%) ServiceNow
8 1 (0.91%) Sitecore
8 1 (0.91%) Tableau
8 1 (0.91%) Xero