CRM Job Trends in the East Midlands

Customer Relationship Management (CRM)
England > East Midlands

The table below provides summary statistics and salary benchmarking for jobs advertised in the East Midlands requiring CRM skills. It covers permanent job vacancies from the 6 months leading up to 9 May 2026, with comparisons to the same periods in the previous two years.

6 months to
9 May 2026
Same period 2025 Same period 2024
Rank 38 58 82
Rank change year-on-year +20 +24 +43
Permanent jobs citing CRM 175 88 122
As % of all permanent jobs in the East Midlands 3.86% 4.84% 2.89%
As % of the Processes & Methodologies category 5.38% 5.34% 3.64%
Number of salaries quoted 152 58 93
10th Percentile £27,000 £27,750 £22,888
25th Percentile £31,250 £32,000 £30,000
Median annual salary (50th Percentile) £42,500 £42,500 £38,500
Median % change year-on-year - +10.39% -18.09%
75th Percentile £72,500 £57,500 £51,000
90th Percentile £80,000 £62,500 £63,250
England median annual salary £45,000 £50,000 £50,000
% change year-on-year -10.00% - -13.04%

All Process & Methodology Skills
East Midlands

CRM falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the East Midlands.

Permanent vacancies with a requirement for process or methodology skills 3,250 1,648 3,353
As % of all permanent jobs advertised in the East Midlands 71.68% 90.60% 79.36%
Number of salaries quoted 1,972 923 2,500
10th Percentile £28,000 £25,500 £25,750
25th Percentile £35,000 £31,000 £32,000
Median annual salary (50th Percentile) £45,000 £45,000 £45,000
Median % change year-on-year - - -10.00%
75th Percentile £65,000 £61,250 £56,000
90th Percentile £80,000 £70,000 £68,750
England median annual salary £60,000 £60,000 £55,000
% change year-on-year - +9.09% -12.00%

CRM
Job Vacancy Trend in the East Midlands

Historical trend showing the proportion of permanent IT job postings citing CRM relative to all permanent IT jobs advertised in the East Midlands.

CRM job vacancy trend in the East Midlands

CRM
Salary Trend in the East Midlands

Salary distribution trend for jobs in the East Midlands citing CRM.

Salary distribution trend for jobs in the East Midlands citing CRM

CRM
Salary Histogram in the East Midlands

Salary distribution for jobs citing CRM in the East Midlands over the 6 months to 9 May 2026.

Salary histogram for CRM in the East Midlands

CRM
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the East Midlands region over the 6 months to 9 May 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Northamptonshire +47 69 £55,000 +4.76% 16
Nottinghamshire -14 36 £40,000 +9.59% 17
Lincolnshire -1 28 £45,000 +28.57% 13
Leicestershire -32 26 £32,500 -40.91% 10
Derbyshire -13 14 £42,500 -10.53% 7
CRM
England

CRM
Co-Occurring Skills & Capabilities in the East Midlands by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 11 (6.29%) SharePoint
2 8 (4.57%) Microsoft Exchange
Applications
1 13 (7.43%) Microsoft Office
2 12 (6.86%) Microsoft Excel
3 3 (1.71%) Spreadsheet
4 1 (0.57%) Microsoft Project
Business Applications
1 32 (18.29%) Dynamics CRM
2 1 (0.57%) Sage 200
2 1 (0.57%) Salesforce CRM
2 1 (0.57%) SAP S/4HANA
Cloud Services
1 22 (12.57%) SaaS
2 16 (9.14%) Power Platform
3 14 (8.00%) Dynamics 365
4 11 (6.29%) Azure
5 9 (5.14%) Microsoft 365
6 8 (4.57%) Entra ID
7 3 (1.71%) Power Automate
8 2 (1.14%) Azure Logic Apps
8 2 (1.14%) Google Sheets
8 2 (1.14%) PowerApps
9 1 (0.57%) AWS
9 1 (0.57%) Azure Functions
9 1 (0.57%) Azure Service Bus
9 1 (0.57%) Copilot Studio
9 1 (0.57%) Kong
9 1 (0.57%) Microsoft Copilot
9 1 (0.57%) Serverless
9 1 (0.57%) Snowflake
Communications & Networking
1 8 (4.57%) DHCP
1 8 (4.57%) DNS
1 8 (4.57%) TCP/IP
1 8 (4.57%) VLAN
1 8 (4.57%) VoIP
1 8 (4.57%) VPN
2 5 (2.86%) Broadband
3 2 (1.14%) Ethernet
3 2 (1.14%) Internet
3 2 (1.14%) Wi-Fi
4 1 (0.57%) Remote Desktop
Database & Business Intelligence
1 9 (5.14%) Power BI
2 3 (1.71%) Power Query
3 1 (0.57%) SQL Server
3 1 (0.57%) SQL Server Reporting Services
Development Applications
1 1 (0.57%) JIRA
General
1 52 (29.71%) Social Skills
2 29 (16.57%) Marketing
3 27 (15.43%) Finance
4 21 (12.00%) Analytical Skills
5 16 (9.14%) Organisational Skills
5 16 (9.14%) Retail
6 12 (6.86%) Public Sector
7 8 (4.57%) Legal
8 7 (4.00%) Inclusion and Diversity
9 5 (2.86%) Manufacturing
9 5 (2.86%) Telecoms
10 4 (2.29%) German Language
11 3 (1.71%) Law
11 3 (1.71%) Presentation Skills
12 2 (1.14%) Automotive
12 2 (1.14%) Documentation Skills
12 2 (1.14%) Influencing Skills
13 1 (0.57%) Banking
13 1 (0.57%) Brand Awareness
13 1 (0.57%) French Language
Job Titles
1 24 (13.71%) Head of CRM
2 21 (12.00%) Analyst
3 17 (9.71%) Administrator
4 14 (8.00%) CRM Analyst
4 14 (8.00%) Head of Development
4 14 (8.00%) Senior
5 13 (7.43%) Account Manager
6 12 (6.86%) ERP Manager
6 12 (6.86%) Service Manager
7 10 (5.71%) Support Analyst
8 9 (5.14%) Customer Support Manager
8 9 (5.14%) Delivery Manager
8 9 (5.14%) ERP Support
8 9 (5.14%) Service Delivery Manager
8 9 (5.14%) Service Support Manager
8 9 (5.14%) Support Manager
9 8 (4.57%) 2nd/3rd Line Support
9 8 (4.57%) 3rd Line Support
9 8 (4.57%) Salesforce Administrator
9 8 (4.57%) Support Engineer
Libraries, Frameworks & Software Standards
1 1 (0.57%) .NET
1 1 (0.57%) Apollo GraphQL
1 1 (0.57%) CSS
1 1 (0.57%) GraphQL
1 1 (0.57%) HTML
1 1 (0.57%) Kafka
1 1 (0.57%) Node.js
1 1 (0.57%) React
1 1 (0.57%) REST
Miscellaneous
1 13 (7.43%) Onboarding
2 7 (4.00%) Driving Licence
2 7 (4.00%) Robotics
3 5 (2.86%) EPoS
3 5 (2.86%) NHS
3 5 (2.86%) Self-Motivation
3 5 (2.86%) Social Media
4 3 (1.71%) Enterprise Software
5 2 (1.14%) Analytical Mindset
5 2 (1.14%) iPhone
6 1 (0.57%) Cloud Native
6 1 (0.57%) Low-Code
6 1 (0.57%) Management Information System
6 1 (0.57%) Web Conferencing
Operating Systems
1 14 (8.00%) Windows
2 8 (4.57%) Mac OS
2 8 (4.57%) Windows 10
3 5 (2.86%) Android
4 1 (0.57%) Windows Server
Processes & Methodologies
1 44 (25.14%) B2B
1 44 (25.14%) Customer Service
2 26 (14.86%) ERP
3 23 (13.14%) Service Delivery
4 22 (12.57%) Customer Experience
5 21 (12.00%) Problem-Solving
6 20 (11.43%) Continuous Improvement
7 18 (10.29%) Decision-Making
8 16 (9.14%) Business Development
9 14 (8.00%) E-Commerce
10 13 (7.43%) Agile
10 13 (7.43%) Analytics
10 13 (7.43%) Customer Retention
11 12 (6.86%) Client Onboarding
11 12 (6.86%) Data Privacy
11 12 (6.86%) Multichannel Retail
12 11 (6.29%) Business Intelligence
12 11 (6.29%) Collaborative Working
12 11 (6.29%) Process Improvement
13 10 (5.71%) Stakeholder Management
Programming Languages
1 8 (4.57%) PowerShell
2 3 (1.71%) SQL
2 3 (1.71%) VBA
3 2 (1.14%) JavaScript
4 1 (0.57%) C#
4 1 (0.57%) Java
4 1 (0.57%) Python
Qualifications
1 16 (9.14%) Degree
2 8 (4.57%) Microsoft Certification
3 7 (4.00%) HNC
3 7 (4.00%) HND
4 2 (1.14%) DBS Check
5 1 (0.57%) PMI Certification
5 1 (0.57%) PMP
5 1 (0.57%) TOGAF Certification
Quality Assurance & Compliance
1 19 (10.86%) GDPR
2 9 (5.14%) Data Quality
3 8 (4.57%) Cyber Essentials
4 3 (1.71%) Actionable Recommendations
5 2 (1.14%) SLA
6 1 (0.57%) QA
System Software
1 10 (5.71%) Active Directory
Systems Management
1 8 (4.57%) Jamf Pro
1 8 (4.57%) Microsoft Intune
2 1 (0.57%) MOM
2 1 (0.57%) Terraform
Vendors
1 37 (21.14%) Zoho
2 29 (16.57%) Microsoft
3 19 (10.86%) HubSpot
3 19 (10.86%) Salesforce
4 8 (4.57%) Apple
4 8 (4.57%) Logitech
4 8 (4.57%) Yealink
5 6 (3.43%) Siemens
6 3 (1.71%) SAP
7 2 (1.14%) Google
8 1 (0.57%) Adobe
8 1 (0.57%) Epicor
8 1 (0.57%) Informatica
8 1 (0.57%) MuleSoft
8 1 (0.57%) Oracle
8 1 (0.57%) ServiceNow