Service Management Job Trends in the East Midlands

Service Management
England > East Midlands

The table below provides summary statistics and salary benchmarking for jobs advertised in the East Midlands requiring Service Management skills. It covers permanent job vacancies from the 6 months leading up to 17 June 2026, with comparisons to the same periods in the previous two years.

6 months to
17 Jun 2026
Same period 2025 Same period 2024
Rank 105 112 113
Rank change year-on-year +7 +1 -27
Permanent jobs citing Service Management 59 22 91
As % of all permanent jobs in the East Midlands 1.24% 1.12% 1.70%
As % of the Processes & Methodologies category 1.75% 1.25% 2.23%
Number of salaries quoted 42 14 72
10th Percentile £25,520 £25,000 £22,500
25th Percentile £28,531 £25,656 £24,500
Median annual salary (50th Percentile) £35,000 £28,500 £28,500
Median % change year-on-year +22.81% - -24.00%
75th Percentile £43,750 £33,938 £35,446
90th Percentile £77,500 £50,375 £47,250
England median annual salary £50,000 £57,123 £50,000
% change year-on-year -12.47% +14.25% -9.09%

All Process & Methodology Skills
East Midlands

Service Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the East Midlands.

Permanent vacancies with a requirement for process or methodology skills 3,380 1,765 4,078
As % of all permanent jobs advertised in the East Midlands 70.80% 89.64% 76.17%
Number of salaries quoted 2,154 905 2,795
10th Percentile £28,000 £25,625 £25,750
25th Percentile £35,000 £30,000 £32,000
Median annual salary (50th Percentile) £50,000 £42,500 £45,000
Median % change year-on-year +17.65% -5.56% -14.29%
75th Percentile £62,500 £58,250 £56,250
90th Percentile £76,215 £70,000 £68,750
England median annual salary £60,000 £57,500 £55,000
% change year-on-year +4.35% +4.55% -12.00%

Service Management
Job Vacancy Trend in the East Midlands

Historical trend showing the proportion of permanent IT job postings citing Service Management relative to all permanent IT jobs advertised in the East Midlands.

Service Management job vacancy trend in the East Midlands

Service Management
Salary Trend in the East Midlands

Salary distribution trend for jobs in the East Midlands citing Service Management.

Salary distribution trend for jobs in the East Midlands citing Service Management

Service Management
Salary Histogram in the East Midlands

Salary distribution for jobs citing Service Management in the East Midlands over the 6 months to 17 June 2026.

Salary histogram for Service Management in the East Midlands

Service Management
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the East Midlands region over the 6 months to 17 June 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Nottinghamshire +21 47 £35,000 -12.50% 1
Leicestershire -32 4 £32,500 -43.48% 2
Derbyshire -1 3 £35,000 +40.00% 4
Northamptonshire +3 2 - - 2
Lincolnshire -16 2 £35,000 +29.63% 3
Service Management
England

Service Management
Co-Occurring Skills & Capabilities in the East Midlands by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 6 (10.17%) SharePoint
Applications
1 4 (6.78%) Microsoft Excel
Cloud Services
1 14 (23.73%) Azure
1 14 (23.73%) Microsoft 365
2 5 (8.47%) Entra ID
2 5 (8.47%) SaaS
3 3 (5.08%) IaaS
3 3 (5.08%) PaaS
4 2 (3.39%) AWS
4 2 (3.39%) Azure Sentinel
5 1 (1.69%) Dynamics 365
Communications & Networking
1 4 (6.78%) SD-WAN
1 4 (6.78%) Value-Added Service
1 4 (6.78%) WAN
2 2 (3.39%) DHCP
2 2 (3.39%) DNS
2 2 (3.39%) LAN
2 2 (3.39%) Remote Desktop
2 2 (3.39%) TCP/IP
2 2 (3.39%) VPN
2 2 (3.39%) Wi-Fi
2 2 (3.39%) Wireless
Database & Business Intelligence
1 3 (5.08%) SQL Server
Development Applications
1 6 (10.17%) JIRA
General
1 17 (28.81%) Social Skills
2 12 (20.34%) Inclusion and Diversity
3 11 (18.64%) Retail
4 10 (16.95%) Law
5 6 (10.17%) Analytical Skills
6 5 (8.47%) Organisational Skills
7 4 (6.78%) Automotive
7 4 (6.78%) Public Sector
7 4 (6.78%) Telecoms
8 2 (3.39%) Documentation Skills
8 2 (3.39%) Manufacturing
8 2 (3.39%) Marketing
9 1 (1.69%) Finance
9 1 (1.69%) Police
Job Titles
1 18 (30.51%) IT Support
2 12 (20.34%) IT Manager
3 9 (15.25%) Support Manager
4 8 (13.56%) Service Desk Engineer
4 8 (13.56%) Service Manager
5 7 (11.86%) IT Programme Manager
5 7 (11.86%) Lead
5 7 (11.86%) Programme Manager
6 6 (10.17%) 2nd Line Support
6 6 (10.17%) IT Engineer
7 5 (8.47%) Head of Operations
7 5 (8.47%) IT Support Manager
8 4 (6.78%) Analyst
8 4 (6.78%) IT Support Specialist
8 4 (6.78%) Service Support Manager
8 4 (6.78%) Support Specialist
9 3 (5.08%) Applications Support
9 3 (5.08%) Applications Support Analyst
9 3 (5.08%) Support Analyst
9 3 (5.08%) Support Technician
Miscellaneous
1 7 (11.86%) EPoS
1 7 (11.86%) PMI
1 7 (11.86%) Virtual Team
2 5 (8.47%) Driving Licence
3 4 (6.78%) Video Conferencing
4 1 (1.69%) Onboarding
4 1 (1.69%) Product Ownership
Operating Systems
1 9 (15.25%) Windows
2 3 (5.08%) Windows Server
Processes & Methodologies
1 33 (55.93%) ITIL
2 28 (47.46%) ITSM
3 17 (28.81%) Service Delivery
4 15 (25.42%) Continuous Improvement
5 12 (20.34%) Problem-Solving
6 11 (18.64%) Stakeholder Engagement
7 10 (16.95%) Stakeholder Management
8 9 (15.25%) Asset Management
8 9 (15.25%) Supplier Management
9 8 (13.56%) Collaborative Working
10 7 (11.86%) Budget Management
10 7 (11.86%) Budgeting and Forecasting
10 7 (11.86%) Computer Science
10 7 (11.86%) PRINCE2
10 7 (11.86%) Technology Transformation
11 6 (10.17%) Customer-Centricity
11 6 (10.17%) Cybersecurity
11 6 (10.17%) Line Management
11 6 (10.17%) Task Automation
12 5 (8.47%) SIAM
Programming Languages
1 6 (10.17%) PowerShell
Qualifications
1 9 (15.25%) Degree
2 7 (11.86%) PMI Certification
2 7 (11.86%) PMP
3 6 (10.17%) Computer Science Degree
3 6 (10.17%) SC Cleared
3 6 (10.17%) Security Cleared
4 2 (3.39%) ITIL Certification
4 2 (3.39%) Microsoft Certification
5 1 (1.69%) DBS Check
Quality Assurance & Compliance
1 2 (3.39%) Cyber Essentials
1 2 (3.39%) Cyber Essentials PLUS
1 2 (3.39%) NIST
1 2 (3.39%) SLA
System Software
1 7 (11.86%) Active Directory
Systems Management
1 3 (5.08%) Single Sign-On
2 2 (3.39%) Autotask
2 2 (3.39%) Nagios
Vendors
1 14 (23.73%) Microsoft
2 12 (20.34%) ServiceNow
3 8 (13.56%) Cisco
4 6 (10.17%) Meraki
5 2 (3.39%) Epicor
5 2 (3.39%) SolarWinds
5 2 (3.39%) TP-LINK