Service Management Jobs in the East Midlands

Service Management
England > East Midlands

The table below provides summary statistics for permanent job vacancies advertised in the East Midlands requiring Service Management skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Service Management over the 6 months leading up to 26 July 2024, comparing them to the same period in the previous two years.

6 months to
26 Jul 2024
Same period 2023 Same period 2022
Rank 109 89 129
Rank change year-on-year -20 +40 -33
Permanent jobs citing Service Management 87 79 70
As % of all permanent jobs advertised in the East Midlands 1.92% 3.19% 2.00%
As % of the Processes & Methodologies category 2.48% 3.34% 2.11%
Number of salaries quoted 58 30 47
10th Percentile £24,500 £26,125 £27,000
25th Percentile £26,750 £31,250 £35,625
Median annual salary (50th Percentile) £32,500 £33,750 £42,500
Median % change year-on-year -3.70% -20.59% +10.39%
75th Percentile £44,375 £51,019 £51,250
90th Percentile £57,500 £59,125 £62,500
England median annual salary £50,000 £55,000 £53,000
% change year-on-year -9.09% +3.77% -3.64%

All Process and Methodology Skills
East Midlands

Service Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the East Midlands.

Permanent vacancies with a requirement for process or methodology skills 3,510 2,364 3,321
As % of all permanent jobs advertised in the East Midlands 77.43% 95.52% 94.78%
Number of salaries quoted 2,078 1,123 1,946
10th Percentile £26,500 £27,500 £26,250
25th Percentile £33,750 £37,500 £35,000
Median annual salary (50th Percentile) £45,000 £52,500 £47,500
Median % change year-on-year -14.29% +10.53% +5.56%
75th Percentile £57,500 £65,000 £60,188
90th Percentile £70,000 £77,500 £73,750
England median annual salary £55,000 £62,000 £60,000
% change year-on-year -11.29% +3.33% +4.35%

Service Management
Job Vacancy Trend in the East Midlands

Job postings citing Service Management as a proportion of all IT jobs advertised in the East Midlands.

Job vacancy trend for Service Management in the East Midlands

Service Management
Salary Trend in the East Midlands

3-month moving average salary quoted in jobs citing Service Management in the East Midlands.

Salary trend for Service Management in the East Midlands

Service Management
Salary Histogram in the East Midlands

Salary distribution for jobs citing Service Management in the East Midlands over the 6 months to 26 July 2024.

Salary histogram for Service Management in the East Midlands

Service Management
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the East Midlands region over the 6 months to 26 July 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Leicestershire +13 36 £28,500 -30.90% 3
Northamptonshire -19 19 £34,250 +0.74% 2
Derbyshire -7 15 £40,000 -8.57% 2
Nottinghamshire -33 10 £51,250 +70.83% 1
Lincolnshire -7 6 £45,000 +63.64%
Service Management
England

Service Management
Co-occurring Skills and Capabilities in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (9.20%) SharePoint
2 5 (5.75%) Confluence
3 2 (2.30%) SAS
4 1 (1.15%) Microsoft Exchange
Applications
1 14 (16.09%) Microsoft Office
2 1 (1.15%) Microsoft Excel
Business Applications
1 3 (3.45%) Remedy ITSM
2 2 (2.30%) Shopify
3 1 (1.15%) NetSuite
Cloud Services
1 24 (27.59%) Microsoft 365
2 21 (24.14%) Azure
3 9 (10.34%) Entra ID
4 5 (5.75%) ChatGPT
5 2 (2.30%) AWS
5 2 (2.30%) Google Workspace
5 2 (2.30%) Mimecast
5 2 (2.30%) Power Platform
Communications & Networking
1 15 (17.24%) Firewall
2 11 (12.64%) LAN
2 11 (12.64%) WAN
3 10 (11.49%) DHCP
3 10 (11.49%) DNS
4 6 (6.90%) VPN
5 5 (5.75%) Cisco Nexus
5 5 (5.75%) NetScaler
5 5 (5.75%) Softphone
6 3 (3.45%) Internet
6 3 (3.45%) SD-WAN
6 3 (3.45%) TCP/IP
6 3 (3.45%) Wi-Fi
7 2 (2.30%) IP Telephony
7 2 (2.30%) NAS
7 2 (2.30%) Structured Cabling
7 2 (2.30%) WLAN
8 1 (1.15%) Intranet
8 1 (1.15%) Network Security
Database & Business Intelligence
1 3 (3.45%) MySQL
2 2 (2.30%) Power BI
Development Applications
1 12 (13.79%) JIRA
2 3 (3.45%) Axure RP
General
1 39 (44.83%) Social Skills
2 29 (33.33%) Analytical Skills
3 15 (17.24%) Law
4 13 (14.94%) Finance
5 5 (5.75%) Aerospace
5 5 (5.75%) Documentation Skills
5 5 (5.75%) Manufacturing
6 4 (4.60%) Organisational Skills
7 3 (3.45%) Legal
7 3 (3.45%) Retail
8 2 (2.30%) Back Office
8 2 (2.30%) Inclusion and Diversity
8 2 (2.30%) Public Sector
8 2 (2.30%) Telecoms
Job Titles
1 13 (14.94%) Support Engineer
2 12 (13.79%) Applications Engineer
2 12 (13.79%) Applications Support
2 12 (13.79%) Applications Support Engineer
3 10 (11.49%) Problem Manager
4 9 (10.34%) IT Engineer
5 8 (9.20%) Architect
5 8 (9.20%) Infrastructure Engineer
5 8 (9.20%) IT Infrastructure Engineer
5 8 (9.20%) IT Support
6 7 (8.05%) Network Engineer
7 6 (6.90%) IT Manager
8 5 (5.75%) Analyst
8 5 (5.75%) IT Support Technician
8 5 (5.75%) IT Technician
8 5 (5.75%) Service Manager
8 5 (5.75%) Support Technician
9 4 (4.60%) 1st Line Support
9 4 (4.60%) IT Analyst
9 4 (4.60%) IT Procurement Manager
Libraries, Frameworks & Software Standards
1 2 (2.30%) AngularJS
1 2 (2.30%) CSS
1 2 (2.30%) HTML
1 2 (2.30%) Twitter Bootstrap
1 2 (2.30%) Web Services
2 1 (1.15%) REST
2 1 (1.15%) SOAP
Miscellaneous
1 8 (9.20%) Driving Licence
1 8 (9.20%) Management Information System
2 5 (5.75%) Onboarding
3 4 (4.60%) Data Centre
4 3 (3.45%) CMDB
4 3 (3.45%) Legacy Systems
5 2 (2.30%) EPoS
5 2 (2.30%) Operational Technology
5 2 (2.30%) Smartphone
6 1 (1.15%) IoT
6 1 (1.15%) Mobile App
6 1 (1.15%) Self-Motivation
Operating Systems
1 31 (35.63%) Windows
2 19 (21.84%) Windows Server
3 10 (11.49%) Windows Server 2016
3 10 (11.49%) Windows Server 2019
4 7 (8.05%) Windows 10
5 6 (6.90%) Linux
6 5 (5.75%) Android
6 5 (5.75%) Red Hat Enterprise Linux
7 4 (4.60%) Apple iOS
8 2 (2.30%) Mac OS
8 2 (2.30%) VMS
Processes & Methodologies
1 46 (52.87%) ITIL
2 40 (45.98%) Problem-Solving
3 33 (37.93%) ITSM
4 25 (28.74%) Service Delivery
5 20 (22.99%) Continuous Improvement
6 17 (19.54%) Root Cause Analysis
7 16 (18.39%) Incident Management
8 14 (16.09%) Problem Management
8 14 (16.09%) Process Improvement
8 14 (16.09%) User Acceptance Testing
8 14 (16.09%) User Experience
9 13 (14.94%) Customer Requirements
9 13 (14.94%) Project Management
9 13 (14.94%) Trend Analysis
10 11 (12.64%) Customer Service
11 10 (11.49%) Compliance Management
12 9 (10.34%) Actionable Insight
12 9 (10.34%) Cybersecurity
13 8 (9.20%) Infrastructure Engineering
13 8 (9.20%) Migration
Programming Languages
1 15 (17.24%) SQL
2 4 (4.60%) PowerShell
3 1 (1.15%) Bash
3 1 (1.15%) Python
Qualifications
1 15 (17.24%) SC Cleared
1 15 (17.24%) Security Cleared
2 8 (9.20%) Degree
2 8 (9.20%) VMware Certified Professional (VCP)
3 5 (5.75%) CCNA
3 5 (5.75%) Cisco Certification
3 5 (5.75%) DBS Check
3 5 (5.75%) DV Cleared
3 5 (5.75%) MCSE
3 5 (5.75%) Microsoft Certification
3 5 (5.75%) RHCSA
4 2 (2.30%) Computer Science Degree
4 2 (2.30%) MCP
4 2 (2.30%) MCSA
Quality Assurance & Compliance
1 14 (16.09%) SLA
2 11 (12.64%) GDPR
3 6 (6.90%) QA
4 3 (3.45%) COBIT
4 3 (3.45%) Cyber Essentials
5 2 (2.30%) Data Quality
5 2 (2.30%) ISO/IEC 27001
6 1 (1.15%) GRC
6 1 (1.15%) HIPAA
6 1 (1.15%) PCI DSS
6 1 (1.15%) Sarbanes-Oxley
System Software
1 29 (33.33%) Active Directory
2 8 (9.20%) VMware Infrastructure
3 5 (5.75%) vSphere
3 5 (5.75%) XenDesktop
4 4 (4.60%) Hyper-V
5 1 (1.15%) Virtual Machines
5 1 (1.15%) Virtual Servers
Systems Management
1 9 (10.34%) Microsoft Intune
2 5 (5.75%) Active Directory Federation Services
2 5 (5.75%) EMC NetWorker
3 3 (3.45%) OpenView
4 1 (1.15%) Ansible
4 1 (1.15%) Progress Chef
4 1 (1.15%) Puppet
4 1 (1.15%) ServiceCenter
Vendors
1 33 (37.93%) Microsoft
2 11 (12.64%) ServiceNow
3 8 (9.20%) Cisco
3 8 (9.20%) VMware
4 7 (8.05%) Apple
4 7 (8.05%) Google
5 5 (5.75%) Citrix
5 5 (5.75%) Dell
5 5 (5.75%) EMC
5 5 (5.75%) HP
5 5 (5.75%) Red Hat
6 3 (3.45%) BMC
6 3 (3.45%) Fortinet
6 3 (3.45%) Remedy
6 3 (3.45%) SolarWinds
7 2 (2.30%) Meraki
7 2 (2.30%) Sophos
8 1 (1.15%) LogRhythm
8 1 (1.15%) Palo Alto
8 1 (1.15%) Splunk