Service Management Jobs in the East Midlands

Service Management
England > East Midlands

The following table provides summary statistics for permanent job vacancies advertised in the East Midlands with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 22 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
22 May 2024
Same period 2023 Same period 2022
Rank 100 117 139
Rank change year-on-year +17 +22 -40
Permanent jobs citing Service Management 95 63 59
As % of all permanent jobs advertised in the East Midlands 2.10% 2.25% 1.71%
As % of the Processes & Methodologies category 2.65% 2.35% 1.86%
Number of salaries quoted 68 42 40
10th Percentile £22,500 £27,400 £26,800
25th Percentile £24,500 £31,313 £34,063
Median annual salary (50th Percentile) £28,500 £37,500 £42,500
Median % change year-on-year -24.00% -11.76% +6.25%
75th Percentile £33,750 £57,219 £50,625
90th Percentile £50,500 £66,875 £63,125
England median annual salary £50,250 £55,000 £52,500
% change year-on-year -8.64% +4.76% +5.00%

All Process and Methodology Skills
East Midlands

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the East Midlands with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 3,591 2,685 3,175
As % of all permanent jobs advertised in the East Midlands 79.25% 95.89% 91.90%
Number of salaries quoted 2,522 1,245 2,023
10th Percentile £25,750 £26,750 £26,250
25th Percentile £32,000 £36,250 £35,000
Median annual salary (50th Percentile) £44,162 £50,498 £47,500
Median % change year-on-year -12.55% +6.31% +5.56%
75th Percentile £56,250 £65,000 £61,250
90th Percentile £68,750 £76,250 £73,750
England median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% +9.09%

Service Management
Job Vacancy Trend in the East Midlands

Job postings citing Service Management as a proportion of all IT jobs advertised in the East Midlands.

Job vacancy trend for Service Management in the East Midlands

Service Management
Salary Trend in the East Midlands

3-month moving average salary quoted in jobs citing Service Management in the East Midlands.

Salary trend for Service Management in the East Midlands

Service Management
Salary Histogram in the East Midlands

Salary distribution for jobs citing Service Management in the East Midlands over the 6 months to 22 May 2024.

Salary histogram for Service Management in the East Midlands

Service Management
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the East Midlands region over the 6 months to 22 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Leicestershire +17 37 £28,500 -20.83% 3
Northamptonshire +7 20 £33,793 -25.32% 4
Nottinghamshire -15 19 £25,000 -41.18% 5
Derbyshire +1 14 £32,500 -13.91% 6
Lincolnshire -11 5 £38,250 +41.67% 7
Service Management
England

Service Management
Co-occurring Skills and Capabilities in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (10.53%) SharePoint
2 5 (5.26%) Confluence
3 2 (2.11%) SAS
Applications
1 25 (26.32%) Microsoft Office
Business Applications
1 3 (3.16%) Remedy ITSM
2 2 (2.11%) Dynamics CRM
2 2 (2.11%) Shopify
3 1 (1.05%) NetSuite
Cloud Services
1 28 (29.47%) Microsoft 365
2 22 (23.16%) Azure
3 10 (10.53%) Entra ID
4 5 (5.26%) ChatGPT
5 2 (2.11%) AWS
5 2 (2.11%) Google Workspace
5 2 (2.11%) Mimecast
5 2 (2.11%) Power Platform
Communications & Networking
1 20 (21.05%) Firewall
2 7 (7.37%) VPN
3 6 (6.32%) LAN
3 6 (6.32%) WAN
4 5 (5.26%) DHCP
4 5 (5.26%) DNS
4 5 (5.26%) Network Security
4 5 (5.26%) Softphone
5 3 (3.16%) TCP/IP
6 2 (2.11%) Internet
6 2 (2.11%) IP Telephony
6 2 (2.11%) NAS
6 2 (2.11%) Structured Cabling
6 2 (2.11%) WLAN
Database & Business Intelligence
1 2 (2.11%) Power BI
2 1 (1.05%) MySQL
Development Applications
1 8 (8.42%) JIRA
General
1 36 (37.89%) Social Skills
2 32 (33.68%) Analytical Skills
3 19 (20.00%) Law
4 13 (13.68%) Inclusion and Diversity
5 4 (4.21%) Finance
6 3 (3.16%) Retail
7 2 (2.11%) Back Office
7 2 (2.11%) Organisational Skills
7 2 (2.11%) Public Sector
7 2 (2.11%) Telecoms
Job Titles
1 19 (20.00%) Applications Support
2 18 (18.95%) Support Engineer
3 17 (17.89%) Applications Engineer
3 17 (17.89%) Applications Support Engineer
4 15 (15.79%) 1st Line Support
5 11 (11.58%) IT Support
6 10 (10.53%) Problem Manager
7 8 (8.42%) Network Engineer
8 6 (6.32%) Architect
9 5 (5.26%) IT Support Technician
9 5 (5.26%) IT Technician
9 5 (5.26%) Service Manager
9 5 (5.26%) Support Technician
10 4 (4.21%) IT Manager
10 4 (4.21%) ServiceNow Architect
11 3 (3.16%) Lead
12 2 (2.11%) Digital Transformation
12 2 (2.11%) Service Architect
12 2 (2.11%) ServiceNow Developer
12 2 (2.11%) Transformation Manager
Libraries, Frameworks & Software Standards
1 2 (2.11%) AngularJS
1 2 (2.11%) CSS
1 2 (2.11%) HTML
1 2 (2.11%) Twitter Bootstrap
1 2 (2.11%) Web Services
2 1 (1.05%) REST
2 1 (1.05%) SOAP
Miscellaneous
1 15 (15.79%) Data Centre
2 13 (13.68%) Driving Licence
3 5 (5.26%) Onboarding
4 3 (3.16%) CMDB
4 3 (3.16%) Legacy Systems
5 2 (2.11%) EPoS
5 2 (2.11%) Management Information System
5 2 (2.11%) Self-Motivation
5 2 (2.11%) Smartphone
6 1 (1.05%) IoT
6 1 (1.05%) Mobile App
Operating Systems
1 31 (32.63%) Windows
2 16 (16.84%) Windows Server
3 5 (5.26%) Windows Server 2016
3 5 (5.26%) Windows Server 2019
4 3 (3.16%) Android
4 3 (3.16%) Apple iOS
5 2 (2.11%) Mac OS
5 2 (2.11%) VMS
5 2 (2.11%) Windows 10
6 1 (1.05%) Linux
Processes & Methodologies
1 55 (57.89%) ITIL
2 49 (51.58%) ITSM
3 42 (44.21%) Problem-Solving
4 30 (31.58%) Service Delivery
5 19 (20.00%) User Experience
6 18 (18.95%) Customer Requirements
6 18 (18.95%) Customer Service
6 18 (18.95%) User Acceptance Testing
7 15 (15.79%) Impact Assessments
8 14 (14.74%) Continuous Improvement
8 14 (14.74%) Incident Management
8 14 (14.74%) Mentoring
9 13 (13.68%) Active Listening
9 13 (13.68%) Collaborative Working
10 12 (12.63%) Cybersecurity
10 12 (12.63%) Problem Management
10 12 (12.63%) Process Improvement
10 12 (12.63%) Root Cause Analysis
11 10 (10.53%) Project Management
11 10 (10.53%) Trend Analysis
Programming Languages
1 20 (21.05%) SQL
2 1 (1.05%) Swift
Qualifications
1 21 (22.11%) Degree
2 13 (13.68%) DBS Check
2 13 (13.68%) MCP
3 7 (7.37%) SC Cleared
3 7 (7.37%) Security Cleared
4 2 (2.11%) Computer Science Degree
4 2 (2.11%) MCSA
4 2 (2.11%) MCSE
4 2 (2.11%) Microsoft Certification
Quality Assurance & Compliance
1 20 (21.05%) SLA
2 11 (11.58%) GDPR
3 3 (3.16%) COBIT
3 3 (3.16%) Cyber Essentials
4 2 (2.11%) Data Quality
4 2 (2.11%) ISO/IEC 27001
5 1 (1.05%) GRC
5 1 (1.05%) QA
System Software
1 29 (30.53%) Active Directory
2 5 (5.26%) Hyper-V
3 1 (1.05%) Virtual Machines
3 1 (1.05%) Virtual Servers
Systems Management
1 7 (7.37%) Microsoft Intune
2 3 (3.16%) OpenView
Vendors
1 36 (37.89%) Microsoft
2 19 (20.00%) ServiceNow
3 7 (7.37%) Google
4 5 (5.26%) SonicWALL
5 3 (3.16%) BMC
5 3 (3.16%) HP
5 3 (3.16%) Remedy
6 2 (2.11%) Apple
6 2 (2.11%) Meraki
6 2 (2.11%) Sophos
7 1 (1.05%) Oracle