The median annual salary for a Senior Technical Support Analyst was £38,123 in advertised job vacancies in London during the 3 months to 28 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Senior Technical Support Analyst
England / London
3 months to
28 Mar 2017
Same period 2016 Same period 2015
Rank 571 648 653
Rank change year-on-year +77 +5  
Permanent jobs requiring a Senior Technical Support Analyst 6 7 10
As % of all permanent IT jobs advertised in London 0.018% 0.017% 0.023%
As % of the Job Titles category 0.019% 0.017% 0.024%
Number of salaries quoted 6 7 9
Median salary £38,123 £65,000 £33,000
Median salary % change year-on-year -41.35% +96.96%  
UK excluding London median salary £43,500 £35,000 -
% change year-on-year +24.28% -  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in London. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
London
Permanent job vacancies with a job title containing a recognized job role 32292 40527 41158
As % of all permanent IT job vacancies advertised in London 95.73% 96.11% 95.93%
Number of salaries quoted 27319 34959 34585
Median salary £57,500 £55,000 £53,500
Median salary % change year-on-year +4.54% +2.80%  
90% offered a salary of more than £32,500 £32,500 £31,500
10% offered a salary of more than £82,500 £77,500 £80,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Senior Technical Support Analyst
Job Vacancy Trend in London

The job posting trend of jobs advertised in London that featured Senior Technical Support Analyst in the job title.

Job vacancy trend for Senior Technical Support Analyst in London

Senior Technical Support Analyst
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Senior Technical Support Analyst in London.

Salary trend for Senior Technical Support Analyst in London

Senior Technical Support Analyst Skill Set
Top 30 Co-occurring IT Skills in London

For the 6 months to 28 March 2017, Senior Technical Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring Senior Technical Support Analyst in the job title.

1 11 (91.67%) Active Directory
1 11 (91.67%) Citrix
1 11 (91.67%) Windows
2 10 (83.33%) SharePoint
2 10 (83.33%) Microsoft
2 10 (83.33%) Windows Server
3 9 (75.00%) MS Excel
4 7 (58.33%) XenApp
4 7 (58.33%) Windows Server 2008
4 7 (58.33%) Windows Server 2012
4 7 (58.33%) Office 365
5 6 (50.00%) VMware Infrastructure
5 6 (50.00%) Zerto
5 6 (50.00%) vSphere
5 6 (50.00%) VMware
5 6 (50.00%) Firewall
5 6 (50.00%) HP
5 6 (50.00%) SAN
5 6 (50.00%) NetApp
5 6 (50.00%) Windows Server 2003
5 6 (50.00%) DHCP
5 6 (50.00%) DNS
5 6 (50.00%) Cisco
6 4 (33.33%) MS Visio
6 4 (33.33%) MCSE
6 4 (33.33%) Microsoft Certification
6 4 (33.33%) Service Delivery
6 4 (33.33%) SCCM
6 4 (33.33%) MS PowerPoint
6 4 (33.33%) Identity Management

Senior Technical Support Analyst Skill Set
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (83.33%) SharePoint
2 4 (33.33%) Exchange Server 2013
2 4 (33.33%) SharePoint 2013
2 4 (33.33%) Skype for Business
Applications
1 9 (75.00%) MS Excel
2 4 (33.33%) MS PowerPoint
2 4 (33.33%) MS Visio
3 1 (8.33%) MS Office
Cloud Services
1 7 (58.33%) Office 365
2 3 (25.00%) Azure Active Directory
2 3 (25.00%) Microsoft Azure
2 3 (25.00%) Mimecast
2 3 (25.00%) OneDrive
Communications & Networking
1 6 (50.00%) DHCP
1 6 (50.00%) DNS
1 6 (50.00%) Firewall
1 6 (50.00%) SAN
2 4 (33.33%) Skype
3 3 (25.00%) Cisco Wireless
3 3 (25.00%) Internet
3 3 (25.00%) LAN
3 3 (25.00%) TCP/IP
3 3 (25.00%) WAN
3 3 (25.00%) Wireless
4 1 (8.33%) VPN
Database & Business Intelligence
1 3 (25.00%) SQL Server
General
1 3 (25.00%) Telecoms
2 1 (8.33%) Finance
2 1 (8.33%) Retail
Miscellaneous
1 3 (25.00%) Analytical Skills
1 3 (25.00%) Management Information System
2 1 (8.33%) Fintech
Operating Systems
1 11 (91.67%) Windows
2 10 (83.33%) Windows Server
3 7 (58.33%) Windows Server 2008
3 7 (58.33%) Windows Server 2012
4 6 (50.00%) Windows Server 2003
5 1 (8.33%) Windows 10
5 1 (8.33%) Windows 7
5 1 (8.33%) Windows 8
Processes & Methodologies
1 4 (33.33%) Change Control
1 4 (33.33%) High Availability
1 4 (33.33%) Identity Management
1 4 (33.33%) Service Delivery
2 3 (25.00%) Change Management
2 3 (25.00%) Configuration Management
2 3 (25.00%) Disaster Recovery
2 3 (25.00%) Email Filtering
2 3 (25.00%) Incident Management
2 3 (25.00%) ITIL
2 3 (25.00%) Kalman Filter
2 3 (25.00%) Technical Analysis
2 3 (25.00%) Virtual Infrastructure
2 3 (25.00%) Web Filtering
2 3 (25.00%) Workflow
2 3 (25.00%) Workflow Development
3 1 (8.33%) CRM
Programming Languages
1 3 (25.00%) SQL
Qualifications
1 4 (33.33%) MCSE
1 4 (33.33%) Microsoft Certification
System Software
1 11 (91.67%) Active Directory
2 7 (58.33%) XenApp
3 6 (50.00%) VMware Infrastructure
3 6 (50.00%) vSphere
Systems Management
1 4 (33.33%) SCCM
Vendors
1 11 (91.67%) Citrix
2 10 (83.33%) Microsoft
3 6 (50.00%) Cisco
3 6 (50.00%) HP
3 6 (50.00%) NetApp
3 6 (50.00%) VMware
3 6 (50.00%) Zerto
4 3 (25.00%) Dell
4 3 (25.00%) Meraki
4 3 (25.00%) Mitel
4 3 (25.00%) Nokia
4 3 (25.00%) SolarWinds
4 3 (25.00%) Veeam
4 3 (25.00%) Xerox
London
Global Technology Solutions Ltd
Salary: £37960 - £38285 per annum
Posted: 5 days ago