The median annual salary for a Senior Technical Support Analyst was £38,123 in advertised job vacancies in London during the 3 months to 25 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Senior Technical Support Analyst
England / London
3 months to
25 Jun 2017
Same period 2016 Same period 2015
Rank 610 627 667
Rank change year-on-year +17 +40  
Permanent jobs requiring a Senior Technical Support Analyst 2 9 14
As % of all permanent IT jobs advertised in London 0.006% 0.023% 0.031%
As % of the Job Titles category 0.006% 0.024% 0.033%
Number of salaries quoted 1 9 9
Median salary £38,123 £65,000 £33,000
Median salary % change year-on-year -41.35% +96.96%  
UK excluding London median salary £45,000 £35,000 £45,000
% change year-on-year +28.57% -22.22%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in London. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
London
Permanent job vacancies with a job title containing a recognized job role 34435 37857 42919
As % of all permanent IT job vacancies advertised in London 94.83% 95.92% 95.87%
Number of salaries quoted 27911 32929 36278
Median salary £57,500 £55,000 £55,000
Median salary % change year-on-year +4.54% -  
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £82,500 £80,000 £80,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Senior Technical Support Analyst
Job Vacancy Trend in London

The job posting trend of jobs advertised in London that featured Senior Technical Support Analyst in the job title.

Job vacancy trend for Senior Technical Support Analyst in London

Senior Technical Support Analyst
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Senior Technical Support Analyst in London.

Salary trend for Senior Technical Support Analyst in London

Senior Technical Support Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Senior Technical Support Analyst within the London region over the 3 months to 25 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London - 1 - -
Senior Technical Support Analyst
England

Senior Technical Support Analyst Skill Set
Top 30 Co-occurring IT Skills in London

For the 6 months to 25 June 2017, Senior Technical Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring Senior Technical Support Analyst in the job title.

1 9 (100.00%) Windows
1 9 (100.00%) Office 365
2 8 (88.89%) Windows Server 2012
2 8 (88.89%) Windows Server 2008
2 8 (88.89%) Active Directory
2 8 (88.89%) Citrix
3 7 (77.78%) SAN
3 7 (77.78%) NetApp
3 7 (77.78%) HP
3 7 (77.78%) DNS
3 7 (77.78%) Cisco
3 7 (77.78%) Microsoft
3 7 (77.78%) SharePoint
3 7 (77.78%) DHCP
3 7 (77.78%) Firewall
3 7 (77.78%) Windows Server 2003
3 7 (77.78%) VMware Infrastructure
3 7 (77.78%) VMware
3 7 (77.78%) vSphere
3 7 (77.78%) Zerto
3 7 (77.78%) Windows Server
4 5 (55.56%) SCCM
4 5 (55.56%) Service Delivery
4 5 (55.56%) LAN
5 4 (44.44%) WAN
5 4 (44.44%) TCP/IP
5 4 (44.44%) SQL
5 4 (44.44%) Change Management
5 4 (44.44%) Disaster Recovery
5 4 (44.44%) ITIL

Senior Technical Support Analyst Skill Set
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (77.78%) SharePoint
Applications
1 2 (22.22%) Microsoft Office
Cloud Services
1 9 (100.00%) Office 365
2 4 (44.44%) Azure Active Directory
2 4 (44.44%) Microsoft Azure
2 4 (44.44%) OneDrive
3 3 (33.33%) Mimecast
Communications & Networking
1 7 (77.78%) DHCP
1 7 (77.78%) DNS
1 7 (77.78%) Firewall
1 7 (77.78%) SAN
2 5 (55.56%) LAN
3 4 (44.44%) Cisco Wireless
3 4 (44.44%) TCP/IP
3 4 (44.44%) WAN
3 4 (44.44%) Wireless
4 3 (33.33%) Internet
5 1 (11.11%) Skype
5 1 (11.11%) VPN
Database & Business Intelligence
1 3 (33.33%) SQL Server
General
1 3 (33.33%) Telecoms
2 1 (11.11%) Retail
Miscellaneous
1 4 (44.44%) Analytical Skills
1 4 (44.44%) Management Information System
Operating Systems
1 9 (100.00%) Windows
2 8 (88.89%) Windows Server 2008
2 8 (88.89%) Windows Server 2012
3 7 (77.78%) Windows Server
3 7 (77.78%) Windows Server 2003
4 2 (22.22%) Windows 10
4 2 (22.22%) Windows 7
5 1 (11.11%) Android
5 1 (11.11%) Apple iOS
5 1 (11.11%) Mac OS X
5 1 (11.11%) Windows 8
Processes & Methodologies
1 5 (55.56%) Service Delivery
2 4 (44.44%) Change Management
2 4 (44.44%) Configuration Management
2 4 (44.44%) Disaster Recovery
2 4 (44.44%) Email Filtering
2 4 (44.44%) Incident Management
2 4 (44.44%) ITIL
2 4 (44.44%) Kalman Filter
2 4 (44.44%) Technical Analysis
2 4 (44.44%) Web Filtering
3 3 (33.33%) Virtual Infrastructure
3 3 (33.33%) Workflow
3 3 (33.33%) Workflow Development
4 1 (11.11%) Case Management
Programming Languages
1 4 (44.44%) SQL
System Software
1 8 (88.89%) Active Directory
2 7 (77.78%) VMware Infrastructure
2 7 (77.78%) vSphere
3 3 (33.33%) XenApp
Systems Management
1 5 (55.56%) SCCM
2 1 (11.11%) Microsoft Intune
Vendors
1 8 (88.89%) Citrix
2 7 (77.78%) Cisco
2 7 (77.78%) HP
2 7 (77.78%) Microsoft
2 7 (77.78%) NetApp
2 7 (77.78%) VMware
2 7 (77.78%) Zerto
3 4 (44.44%) Veeam
4 3 (33.33%) Dell
4 3 (33.33%) Meraki
4 3 (33.33%) Mitel
4 3 (33.33%) Nokia
4 3 (33.33%) SolarWinds
4 3 (33.33%) Xerox
5 1 (11.11%) Remedy