The median annual salary for a Senior Technical Support Analyst was £38,123 in advertised job vacancies in England during the 3 months to 24 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
24 Mar 2017
Same period 2016 Same period 2015
Senior Technical Support Analyst
UK / England
Rank 813 909 924
Rank change year-on-year +96 +15  
Permanent jobs requiring a Senior Technical Support Analyst 10 13 14
As % of all permanent IT jobs advertised in England 0.013% 0.013% 0.014%
As % of the Job Titles category 0.013% 0.014% 0.015%
Number of salaries quoted 10 13 8
Median salary £38,123 £65,000 £33,000
Median salary % change year-on-year -41.35% +96.96%  
UK excluding London median salary £45,000 £35,000 -
% change year-on-year +28.57% -  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in England. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
England
Permanent job vacancies with a job title containing a recognized job role 76808 93068 95575
As % of all permanent IT job vacancies advertised in England 96.26% 96.44% 96.66%
Number of salaries quoted 64249 78721 78814
Median salary £46,000 £45,500 £45,000
Median salary % change year-on-year +1.09% +1.11%  
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Senior Technical Support Analyst
Job Vacancy Trend in England

The job posting trend of jobs advertised in England that featured Senior Technical Support Analyst in the job title.

Job vacancy trend for Senior Technical Support Analyst in England

Senior Technical Support Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Senior Technical Support Analyst in England.

Salary trend for Senior Technical Support Analyst in England

Senior Technical Support Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Senior Technical Support Analyst within the England region over the 3 months to 24 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +68 7 £38,123 -41.35% 1
South East +60 1 £30,000 -14.28%
West Midlands +23 1 £37,500 +7.14%
East of England - 1 £38,500 -
Senior Technical Support Analyst
UK

Senior Technical Support Analyst Skill Set
Top 30 Related IT Skills in England

For the 6 months to 24 March 2017, Senior Technical Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring Senior Technical Support Analyst in the job title.

1 13 (86.67%) Windows
2 11 (73.33%) SharePoint
2 11 (73.33%) Active Directory
2 11 (73.33%) Citrix
3 10 (66.67%) Microsoft
3 10 (66.67%) Windows Server
4 9 (60.00%) MS Excel
5 8 (53.33%) Windows Server 2008
5 8 (53.33%) Office 365
5 8 (53.33%) Windows Server 2012
6 7 (46.67%) XenApp
6 7 (46.67%) VMware Infrastructure
6 7 (46.67%) VMware
7 6 (40.00%) Firewall
7 6 (40.00%) DHCP
7 6 (40.00%) DNS
7 6 (40.00%) Cisco
7 6 (40.00%) HP
7 6 (40.00%) SAN
7 6 (40.00%) NetApp
7 6 (40.00%) Windows Server 2003
7 6 (40.00%) vSphere
7 6 (40.00%) Zerto
8 5 (33.33%) Exchange Server 2013
9 4 (26.67%) SharePoint 2013
9 4 (26.67%) Change Control
9 4 (26.67%) Analytical Skills
9 4 (26.67%) Skype
9 4 (26.67%) SCCM
9 4 (26.67%) Microsoft Azure

Senior Technical Support Analyst Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (73.33%) SharePoint
2 5 (33.33%) Exchange Server 2013
3 4 (26.67%) SharePoint 2013
3 4 (26.67%) Skype for Business
4 1 (6.67%) Exchange Server 2007
4 1 (6.67%) Exchange Server 2010
4 1 (6.67%) MS Exchange
Applications
1 9 (60.00%) MS Excel
2 4 (26.67%) MS PowerPoint
2 4 (26.67%) MS Visio
3 1 (6.67%) MS Office
Cloud Services
1 8 (53.33%) Office 365
2 4 (26.67%) Microsoft Azure
3 3 (20.00%) Azure Active Directory
3 3 (20.00%) Mimecast
3 3 (20.00%) OneDrive
Communications & Networking
1 6 (40.00%) DHCP
1 6 (40.00%) DNS
1 6 (40.00%) Firewall
1 6 (40.00%) SAN
2 4 (26.67%) Skype
2 4 (26.67%) TCP/IP
3 3 (20.00%) Cisco Wireless
3 3 (20.00%) Internet
3 3 (20.00%) LAN
3 3 (20.00%) WAN
3 3 (20.00%) Wireless
4 1 (6.67%) VPN
Database & Business Intelligence
1 4 (26.67%) SQL Server
General
1 3 (20.00%) Telecoms
2 2 (13.33%) Finance
3 1 (6.67%) Retail
Miscellaneous
1 4 (26.67%) Analytical Skills
2 3 (20.00%) Management Information System
3 1 (6.67%) Blackberry
3 1 (6.67%) Clustering
3 1 (6.67%) Fintech
Operating Systems
1 13 (86.67%) Windows
2 10 (66.67%) Windows Server
3 8 (53.33%) Windows Server 2008
3 8 (53.33%) Windows Server 2012
4 6 (40.00%) Windows Server 2003
5 1 (6.67%) Solaris
5 1 (6.67%) Windows 10
5 1 (6.67%) Windows 7
5 1 (6.67%) Windows 8
5 1 (6.67%) Windows NT
Processes & Methodologies
1 4 (26.67%) Change Control
1 4 (26.67%) High Availability
1 4 (26.67%) Identity Management
1 4 (26.67%) ITIL
1 4 (26.67%) Service Delivery
2 3 (20.00%) Change Management
2 3 (20.00%) Configuration Management
2 3 (20.00%) Disaster Recovery
2 3 (20.00%) Email Filtering
2 3 (20.00%) Incident Management
2 3 (20.00%) Kalman Filter
2 3 (20.00%) Technical Analysis
2 3 (20.00%) Virtual Infrastructure
2 3 (20.00%) Web Filtering
2 3 (20.00%) Workflow
2 3 (20.00%) Workflow Development
3 1 (6.67%) CRM
3 1 (6.67%) Data Security
3 1 (6.67%) Information Security
3 1 (6.67%) Performance Tuning
Programming Languages
1 4 (26.67%) SQL
Qualifications
1 4 (26.67%) MCSE
1 4 (26.67%) Microsoft Certification
2 1 (6.67%) ITIL Certification
System Software
1 11 (73.33%) Active Directory
2 7 (46.67%) VMware Infrastructure
2 7 (46.67%) XenApp
3 6 (40.00%) vSphere
4 2 (13.33%) Hyper-V
Systems Management
1 4 (26.67%) SCCM
2 1 (6.67%) Backup Exec
Vendors
1 11 (73.33%) Citrix
2 10 (66.67%) Microsoft
3 7 (46.67%) VMware
4 6 (40.00%) Cisco
4 6 (40.00%) HP
4 6 (40.00%) NetApp
4 6 (40.00%) Zerto
5 3 (20.00%) Dell
5 3 (20.00%) Meraki
5 3 (20.00%) Mitel
5 3 (20.00%) Nokia
5 3 (20.00%) SolarWinds
5 3 (20.00%) Veeam
5 3 (20.00%) Xerox
6 1 (6.67%) Oracle
6 1 (6.67%) Sun
6 1 (6.67%) Symantec
London
Global Technology Solutions Ltd
Salary: £37960 - £38285 per annum
Posted: 23 hours ago