1st Line Support Jobs in Manchester

First Line Support
North West > Manchester

The median First Line Support salary in Manchester is £23,000 per year according to job vacancies posted during the 6 months to 19 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
19 Apr 2024
Same period 2023 Same period 2022
Rank 205 231 243
Rank change year-on-year +26 +12 -50
Permanent jobs requiring a 1st Line Support 8 16 21
As % of all permanent jobs advertised in Manchester 0.16% 0.31% 0.37%
As % of the Job Titles category 0.17% 0.34% 0.38%
Number of salaries quoted 5 15 21
10th Percentile £18,200 £19,550 £20,000
25th Percentile £21,500 £21,500 £22,750
Median annual salary (50th Percentile) £23,000 £23,000 £25,000
Median % change year-on-year - -8.00% +19.05%
75th Percentile £28,500 £25,000 £30,250
90th Percentile £161,400 £26,800 -
North West median annual salary £24,000 £23,750 £23,000
% change year-on-year +1.05% +3.26% +5.75%

All Permanent IT Job Vacancies
Manchester

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Manchester. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Manchester with a recognized job title 4,776 4,715 5,541
% of permanent jobs with a recognized job title 95.03% 91.86% 97.09%
Number of salaries quoted 3,725 2,736 3,770
10th Percentile £30,000 £31,250 £31,579
25th Percentile £40,988 £42,500 £41,250
Median annual salary (50th Percentile) £54,500 £56,500 £55,000
Median % change year-on-year -3.54% +2.73% +10.00%
75th Percentile £68,750 £71,250 £70,000
90th Percentile £81,250 £83,750 £85,000
North West median annual salary £50,000 £54,882 £52,500
% change year-on-year -8.90% +4.54% +10.53%

1st Line Support
Job Vacancy Trend in Manchester

Job postings that featured 1st Line Support in the job title as a proportion of all IT jobs advertised in Manchester.

Job vacancy trend for 1st Line Support in Manchester

1st Line Support
Salary Trend in Manchester

3-month moving average salary quoted in jobs citing 1st Line Support in Manchester.

Salary trend for 1st Line Support in Manchester

1st Line Support
Salary Histogram in Manchester

Salary distribution for jobs citing 1st Line Support in Manchester over the 6 months to 19 April 2024.

Salary histogram for 1st Line Support in Manchester

1st Line Support
Job Locations in Manchester

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support within the Manchester region over the 6 months to 19 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Bury - 3 - -
Altrincham -4 1 £27,000 +17.39%
Sale - 1 £23,000 -
1st Line Support
North West

1st Line Support Skill Set
Top 24 Co-occurring Skills and Capabilities in Manchester

For the 6 months to 19 April 2024, 1st Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Manchester region featuring 1st Line Support in the job title.

1 4 (50.00%) Customer Service
2 2 (25.00%) Windows
2 2 (25.00%) Active Directory
2 2 (25.00%) Microsoft 365
2 2 (25.00%) Social Skills
3 1 (12.50%) Inclusion and Diversity
3 1 (12.50%) Windows 7
3 1 (12.50%) Windows Server
3 1 (12.50%) Break/Fix
3 1 (12.50%) Microsoft Intune
3 1 (12.50%) Analytical Skills
3 1 (12.50%) Windows 10
3 1 (12.50%) Remote Desktop
3 1 (12.50%) Data Protection Act
3 1 (12.50%) Data Protection
3 1 (12.50%) Service Delivery
3 1 (12.50%) ITSM
3 1 (12.50%) Wi-Fi
3 1 (12.50%) Apple
3 1 (12.50%) TCP/IP
3 1 (12.50%) VPN
3 1 (12.50%) SLA
3 1 (12.50%) Microsoft
3 1 (12.50%) Microsoft Office

1st Line Support Skill Set
Co-occurring Skills and Capabilities in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (12.50%) Microsoft Office
Cloud Services
1 2 (25.00%) Microsoft 365
Communications & Networking
1 1 (12.50%) Remote Desktop
1 1 (12.50%) TCP/IP
1 1 (12.50%) VPN
1 1 (12.50%) Wi-Fi
General
1 2 (25.00%) Social Skills
2 1 (12.50%) Analytical Skills
2 1 (12.50%) Inclusion and Diversity
Miscellaneous
1 1 (12.50%) Data Protection Act
Operating Systems
1 2 (25.00%) Windows
2 1 (12.50%) Windows 10
2 1 (12.50%) Windows 7
2 1 (12.50%) Windows Server
Processes & Methodologies
1 4 (50.00%) Customer Service
2 1 (12.50%) Break/Fix
2 1 (12.50%) Data Protection
2 1 (12.50%) ITSM
2 1 (12.50%) Service Delivery
Quality Assurance & Compliance
1 1 (12.50%) SLA
System Software
1 2 (25.00%) Active Directory
Systems Management
1 1 (12.50%) Microsoft Intune
Vendors
1 1 (12.50%) Apple
1 1 (12.50%) Microsoft