Period
to 25 February 2018

The median annual salary for a Service Desk Team Leader was £33,500 in advertised job vacancies in Manchester during the 6 months to 25 February 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Desk Team Lead
North West > Manchester
6 months to
25 Feb 2018
Same period 2017 Same period 2016
Rank 269 287 255
Rank change year-on-year +18 -32 +3
Permanent jobs requiring a Service Desk Team Leader 12 8 19
As % of all permanent IT jobs advertised in Manchester 0.17% 0.11% 0.27%
As % of the Job Titles category 0.17% 0.11% 0.28%
Number of salaries quoted 10 6 18
Manchester median annual salary £33,500 £32,000 £33,000
Median salary % change year-on-year +4.69% -3.03% +22.22%
10th Percentile £26,350 £27,375 £28,481
90th Percentile £39,375 £35,500 £42,500
North West median annual salary £35,000 £29,000 £33,500
% change year-on-year +20.69% -13.43% +21.82%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Manchester. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Manchester
Permanent vacancies in Manchester with a recognized job title 7,013 7,359 6,751
% of permanent IT jobs with a recognized job title 97.15% 96.99% 96.57%
Number of salaries quoted 5,891 6,274 5,586
Manchester median annual salary £45,000 £42,500 £40,000
Median salary % change year-on-year +5.88% +6.25% +6.67%
10th Percentile £26,250 £26,000 £24,000
90th Percentile £67,500 £62,500 £62,500
North West median annual salary £42,500 £40,000 £40,000
% change year-on-year +6.25% - +3.90%

Service Desk Team Leader
Job Vacancy Trend in Manchester

Job postings that featured Service Desk Team Leader in the job title as a percentage of all IT jobs advertised in Manchester.

Job vacancy trend for Service Desk Team Leader in Manchester

Service Desk Team Leader
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Team Leader in Manchester.

Salary trend for Service Desk Team Leader in Manchester

Service Desk Team Leader
Salary Histogram in Manchester

The salary distribution of IT jobs citing Service Desk Team Leader in Manchester over the 6 months to 25 February 2018.

Salary histogram for Service Desk Team Leader in Manchester

Service Desk Team Leader
Job Locations in Manchester

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Team Leader within the Manchester region over the 6 months to 25 February 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Rochdale +12 3 £30,000 -14.29%
Salford - 2 - -
Sale - 1 £27,000 -
Service Desk Team Leader
North West

Service Desk Team Leader Skill Set
Top 30 Co-occurring IT Skills in Manchester

For the 6 months to 25 February 2018, Service Desk Team Leader job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Manchester region featuring Service Desk Team Leader in the job title.

1 8 (66.67%) ITIL
2 6 (50.00%) SLA
2 6 (50.00%) Windows
3 4 (33.33%) Service Management
3 4 (33.33%) Finance
3 4 (33.33%) Mentoring
4 3 (25.00%) Problem Management
4 3 (25.00%) Windows 7
4 3 (25.00%) Continuous Improvement
4 3 (25.00%) Service Desk Management
4 3 (25.00%) Line Management
4 3 (25.00%) Escalation Management
4 3 (25.00%) Asset Management
4 3 (25.00%) Active Directory
4 3 (25.00%) Microsoft Office
5 2 (16.67%) Management Information System
5 2 (16.67%) Citrix
5 2 (16.67%) Law
5 2 (16.67%) Legal
5 2 (16.67%) Information Management
5 2 (16.67%) Incident Management
5 2 (16.67%) Mathematics
5 2 (16.67%) Quality Management
5 2 (16.67%) Service Delivery
5 2 (16.67%) ITIL Certification
5 2 (16.67%) Apple
5 2 (16.67%) Microsoft
5 2 (16.67%) Customer-Centricity
5 2 (16.67%) Elite 3E
5 2 (16.67%) Intapp

Service Desk Team Leader Skill Set
Co-occurring IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (8.33%) Exchange Server 2010
1 1 (8.33%) Exchange Server 2013
1 1 (8.33%) MS Exchange
Applications
1 3 (25.00%) Microsoft Office
Business Applications
1 2 (16.67%) Carpe Diem
1 2 (16.67%) Elite 3E
Communications & Networking
1 1 (8.33%) Extranet
1 1 (8.33%) Intranet
1 1 (8.33%) LAN
1 1 (8.33%) VPN
1 1 (8.33%) WAN
General
1 4 (33.33%) Finance
2 2 (16.67%) Law
2 2 (16.67%) Legal
3 1 (8.33%) Automotive
3 1 (8.33%) Manufacturing
Miscellaneous
1 2 (16.67%) iPhone
1 2 (16.67%) Management Information System
Operating Systems
1 6 (50.00%) Windows
2 3 (25.00%) Windows 7
3 2 (16.67%) Android
4 1 (8.33%) Apple iOS
4 1 (8.33%) Windows Mobile
Processes & Methodologies
1 8 (66.67%) ITIL
2 4 (33.33%) Mentoring
2 4 (33.33%) Service Management
3 3 (25.00%) Asset Management
3 3 (25.00%) Continuous Improvement
3 3 (25.00%) Escalation Management
3 3 (25.00%) Line Management
3 3 (25.00%) Problem Management
3 3 (25.00%) Service Desk Management
4 2 (16.67%) Customer-Centricity
4 2 (16.67%) Incident Management
4 2 (16.67%) Information Management
4 2 (16.67%) Information Security
4 2 (16.67%) Mathematics
4 2 (16.67%) Quality Management
4 2 (16.67%) Service Delivery
5 1 (8.33%) Document Management
5 1 (8.33%) ITIL V3
5 1 (8.33%) ITSM
Qualifications
1 2 (16.67%) ITIL Certification
2 1 (8.33%) MCP
2 1 (8.33%) MCSA
2 1 (8.33%) Microsoft Certification
Quality Assurance & Compliance
1 6 (50.00%) SLA
System Software
1 3 (25.00%) Active Directory
2 1 (8.33%) Hyper-V
2 1 (8.33%) VMware Infrastructure
Vendors
1 2 (16.67%) Apple
1 2 (16.67%) Citrix
1 2 (16.67%) Intapp
1 2 (16.67%) Microsoft
2 1 (8.33%) VMware