Service Desk Team Leader Jobs in Manchester

Service Desk Team Lead
North West > Manchester

The median Service Desk Team Lead salary in Manchester is £47,500 per year according to job vacancies posted during the 6 months to 25 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
25 Apr 2024
Same period 2023 Same period 2022
Rank 213 244 250
Rank change year-on-year +31 +6 -
Permanent jobs requiring a Service Desk Team Leader 2 1 11
As % of all permanent jobs advertised in Manchester 0.039% 0.020% 0.19%
As % of the Job Titles category 0.041% 0.022% 0.20%
Number of salaries quoted 2 1 11
10th Percentile - - -
25th Percentile £46,250 £29,000 £28,250
Median annual salary (50th Percentile) £47,500 £30,000 £32,000
Median % change year-on-year +58.33% -6.25% -
75th Percentile £48,750 £31,000 £35,000
90th Percentile - - -
North West median annual salary £47,500 £35,500 £32,500
% change year-on-year +33.80% +9.23% -

All Permanent IT Job Vacancies
Manchester

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Manchester. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Manchester with a recognized job title 4,835 4,641 5,500
% of permanent jobs with a recognized job title 94.90% 91.79% 97.05%
Number of salaries quoted 3,749 2,700 3,718
10th Percentile £30,000 £31,250 £31,250
25th Percentile £40,988 £42,500 £41,250
Median annual salary (50th Percentile) £54,169 £57,500 £55,000
Median % change year-on-year -5.79% +4.55% +10.00%
75th Percentile £68,750 £71,250 £70,000
90th Percentile £81,400 £83,750 £85,000
North West median annual salary £50,000 £55,000 £52,500
% change year-on-year -9.09% +4.76% +10.53%

Service Desk Team Leader
Job Vacancy Trend in Manchester

Job postings that featured Service Desk Team Leader in the job title as a proportion of all IT jobs advertised in Manchester.

Job vacancy trend for Service Desk Team Leader in Manchester

Service Desk Team Leader
Salary Trend in Manchester

3-month moving average salary quoted in jobs citing Service Desk Team Leader in Manchester.

Salary trend for Service Desk Team Leader in Manchester

Service Desk Team Leader Skill Set
Top 15 Co-occurring Skills and Capabilities in Manchester

For the 6 months to 25 April 2024, Service Desk Team Leader job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Manchester region featuring Service Desk Team Leader in the job title.

1 2 (100.00%) ITIL
1 2 (100.00%) Windows
1 2 (100.00%) SLA
1 2 (100.00%) Citrix
1 2 (100.00%) ITIL Certification
1 2 (100.00%) Service Management
1 2 (100.00%) Process Management
1 2 (100.00%) Service Delivery
1 2 (100.00%) ITSM
1 2 (100.00%) Azure
1 2 (100.00%) Microsoft 365
1 2 (100.00%) Escalation Management
1 2 (100.00%) Problem-Solving
1 2 (100.00%) Tech Ops
1 2 (100.00%) Customer Service

Service Desk Team Leader Skill Set
Co-occurring Skills and Capabilities in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 2 (100.00%) Azure
1 2 (100.00%) Microsoft 365
Operating Systems
1 2 (100.00%) Windows
Processes & Methodologies
1 2 (100.00%) Customer Service
1 2 (100.00%) Escalation Management
1 2 (100.00%) ITIL
1 2 (100.00%) ITSM
1 2 (100.00%) Problem-Solving
1 2 (100.00%) Process Management
1 2 (100.00%) Service Delivery
1 2 (100.00%) Service Management
1 2 (100.00%) Tech Ops
Qualifications
1 2 (100.00%) ITIL Certification
Quality Assurance & Compliance
1 2 (100.00%) SLA
Vendors
1 2 (100.00%) Citrix