Period
to 24 September 2018

The median annual salary for a Service Desk Team Leader was £32,500 in advertised job vacancies in Manchester during the 6 months to 24 September 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Desk Team Lead
North West > Manchester
6 months to
24 Sep 2018
Same period 2017 Same period 2016
Rank 278 274 269
Rank change year-on-year -4 -5 -15
Permanent jobs requiring a Service Desk Team Leader 7 19 11
As % of all permanent IT jobs advertised in Manchester 0.096% 0.24% 0.15%
As % of the Job Titles category 0.099% 0.25% 0.16%
Number of salaries quoted 3 17 10
Manchester median annual salary £32,500 £27,500 £32,000
Median salary % change year-on-year +18.18% -14.06% +12.28%
10th Percentile £31,250 £26,250 £27,000
90th Percentile £33,750 £34,250 £35,000
North West median annual salary £27,500 £29,000 £31,000
% change year-on-year -5.17% -6.45% +8.77%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Manchester. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Manchester
Permanent vacancies in Manchester with a recognized job title 7,043 7,738 7,058
% of permanent IT jobs with a recognized job title 96.53% 97.60% 97.70%
Number of salaries quoted 5,889 6,452 6,043
Manchester median annual salary £45,000 £42,500 £41,500
Median salary % change year-on-year +5.88% +2.41% +3.75%
10th Percentile £24,250 £25,750 £25,000
90th Percentile £68,750 £65,000 £62,500
North West median annual salary £44,000 £41,500 £40,000
% change year-on-year +6.02% +3.75% -

Service Desk Team Leader
Job Vacancy Trend in Manchester

Job postings that featured Service Desk Team Leader in the job title as a percentage of all IT jobs advertised in Manchester.

Job vacancy trend for Service Desk Team Leader in Manchester

Service Desk Team Leader
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Team Leader in Manchester.

Salary trend for Service Desk Team Leader in Manchester

Service Desk Team Leader Skill Set
Top 22 Co-occurring IT Skills in Manchester

For the 6 months to 24 September 2018, Service Desk Team Leader job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Manchester region featuring Service Desk Team Leader in the job title.

1 7 (100.00%) Windows
2 6 (85.71%) Windows 7
3 4 (57.14%) Sony
3 4 (57.14%) Law
3 4 (57.14%) Legal
3 4 (57.14%) Document Management
3 4 (57.14%) Case Management
4 3 (42.86%) ITIL
5 2 (28.57%) Windows Server
5 2 (28.57%) Firewall
5 2 (28.57%) Exchange Server 2010
5 2 (28.57%) Office 365
5 2 (28.57%) Windows Server 2012
5 2 (28.57%) Windows 10
5 2 (28.57%) MS Exchange
5 2 (28.57%) DNS
5 2 (28.57%) SLA
5 2 (28.57%) Cisco
5 2 (28.57%) Microsoft
5 2 (28.57%) CCNA
5 2 (28.57%) Cisco Certification
6 1 (14.29%) Fintech

Service Desk Team Leader Skill Set
Co-occurring IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (28.57%) Exchange Server 2010
1 2 (28.57%) MS Exchange
Cloud Services
1 2 (28.57%) Office 365
Communications & Networking
1 2 (28.57%) DNS
1 2 (28.57%) Firewall
General
1 4 (57.14%) Law
1 4 (57.14%) Legal
Miscellaneous
1 1 (14.29%) Fintech
Operating Systems
1 7 (100.00%) Windows
2 6 (85.71%) Windows 7
3 2 (28.57%) Windows 10
3 2 (28.57%) Windows Server
3 2 (28.57%) Windows Server 2012
Processes & Methodologies
1 4 (57.14%) Case Management
1 4 (57.14%) Document Management
2 3 (42.86%) ITIL
Qualifications
1 2 (28.57%) CCNA
1 2 (28.57%) Cisco Certification
Quality Assurance & Compliance
1 2 (28.57%) SLA
Vendors
1 4 (57.14%) Sony
2 2 (28.57%) Cisco
2 2 (28.57%) Microsoft