Period
to 7 March 2021

The following table provides summary statistics for permanent job vacancies advertised in Manchester with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 7 March 2021 with a comparison to the same period in the previous 2 years.

Service Delivery
North West > Manchester
6 months to
7 Mar 2021
Same period 2020 Same period 2019
Rank 121 102 117
Rank change year-on-year -19 +15 +14
Permanent jobs citing Service Delivery 62 136 178
As % of all permanent jobs advertised in Manchester 1.77% 2.63% 2.76%
As % of the Processes & Methodologies category 1.87% 2.81% 2.99%
Number of salaries quoted 58 109 158
Median annual salary £40,000 £50,000 £46,750
Median salary % change year-on-year -20.00% +6.95% -10.95%
10th Percentile £29,000 £27,200 £30,800
90th Percentile £75,000 £70,189 £86,250
North West median annual salary £43,000 £50,000 £45,000
% change year-on-year -14.00% +11.11% -10.00%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Manchester with a requirement for process or methodology skills.

All Process and Methodology Skills
Manchester
Permanent vacancies with a requirement for process or methodology skills 3,319 4,845 5,955
As % of all permanent IT jobs advertised in Manchester 94.80% 93.64% 92.43%
Number of salaries quoted 2,837 3,941 4,922
Median annual salary £50,000 £50,000 £47,500
Median salary % change year-on-year - +5.26% +5.56%
10th Percentile £31,950 £29,750 £28,750
90th Percentile £75,000 £72,500 £72,500
North West median annual salary £48,407 £46,280 £45,000
% change year-on-year +4.60% +2.84% -

Service Delivery
Job Vacancy Trend in Manchester

Job postings citing Service Delivery as a proportion of all IT jobs advertised in Manchester.

Job vacancy trend for Service Delivery in Manchester

Service Delivery
Salary Trend in Manchester

3-month moving average salary quoted in jobs citing Service Delivery in Manchester.

Salary trend for Service Delivery in Manchester

Service Delivery
Salary Histogram in Manchester

Salary distribution for jobs citing Service Delivery in Manchester over the 6 months to 7 March 2021.

Salary histogram for Service Delivery in Manchester

Service Delivery
Job Locations in Manchester

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the Manchester region over the 6 months to 7 March 2021. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cheadle +13 4 £50,000 - 1
Stockport +27 3 £30,000 -9.09% 2
Salford +16 2 £52,500 -2.23% 1
Service Delivery
North West

For the 6 months to 7 March 2021, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Manchester region with a requirement for Service Delivery.

1 24 (38.71%) Microsoft
2 19 (30.65%) Azure
3 17 (27.42%) ITIL
3 17 (27.42%) Windows
4 15 (24.19%) Migration
5 14 (22.58%) Microsoft 365
6 13 (20.97%) DNS
7 12 (19.35%) Microsoft Office
7 12 (19.35%) SQL
7 12 (19.35%) Finance
7 12 (19.35%) Agile Software Development
8 10 (16.13%) Security Cleared
8 10 (16.13%) Active Directory
9 9 (14.52%) Project Management
9 9 (14.52%) Information Security
9 9 (14.52%) SC Cleared
9 9 (14.52%) Analytics
9 9 (14.52%) DevOps
9 9 (14.52%) BPSS Clearance
10 8 (12.90%) Business Intelligence
10 8 (12.90%) DHCP
11 7 (11.29%) Law
11 7 (11.29%) Firewall
11 7 (11.29%) Windows Server 2012
11 7 (11.29%) PowerShell
12 6 (9.68%) Waterfall
12 6 (9.68%) Banking
12 6 (9.68%) Network Security
12 6 (9.68%) Change Management
12 6 (9.68%) Back Office

Service Delivery
Co-occurring IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (8.06%) Exchange Server 2013
2 3 (4.84%) SharePoint
3 1 (1.61%) Confluence
3 1 (1.61%) Elasticsearch
3 1 (1.61%) IIS
Applications
1 12 (19.35%) Microsoft Office
2 3 (4.84%) Microsoft Excel
3 1 (1.61%) PrintSoft PReS
Business Applications
1 1 (1.61%) Oracle EBS
1 1 (1.61%) Sentinel
Cloud Services
1 19 (30.65%) Azure
2 14 (22.58%) Microsoft 365
3 6 (9.68%) Power Platform
4 5 (8.06%) AWS
5 4 (6.45%) IaaS
5 4 (6.45%) PaaS
6 2 (3.23%) Azure Data Factory
6 2 (3.23%) Mimecast
6 2 (3.23%) SaaS
7 1 (1.61%) AWS Lambda
7 1 (1.61%) G Suite
7 1 (1.61%) Serverless
Communications & Networking
1 13 (20.97%) DNS
2 8 (12.90%) DHCP
3 7 (11.29%) Firewall
4 6 (9.68%) Network Security
5 4 (6.45%) DMZ
5 4 (6.45%) F5 BIG-IP GTM
5 4 (6.45%) Internet
5 4 (6.45%) TCP/IP
5 4 (6.45%) VPN
6 2 (3.23%) LAN
6 2 (3.23%) SAN
6 2 (3.23%) VLAN
6 2 (3.23%) VoIP
6 2 (3.23%) WAN
7 1 (1.61%) MPLS
7 1 (1.61%) Remote Desktop
7 1 (1.61%) Skype
7 1 (1.61%) SNMP
7 1 (1.61%) Unified Communications
7 1 (1.61%) Wi-Fi
Database & Business Intelligence
1 6 (9.68%) SQL Server
2 3 (4.84%) Oracle Reports
2 3 (4.84%) Power BI
2 3 (4.84%) QlikView
2 3 (4.84%) Tableau
3 2 (3.23%) Data Lake
3 2 (3.23%) Data Warehouse
4 1 (1.61%) Amazon RDS
4 1 (1.61%) Oracle Database
4 1 (1.61%) PostgreSQL
Development Applications
1 1 (1.61%) Bitbucket
1 1 (1.61%) Jenkins
1 1 (1.61%) JIRA
1 1 (1.61%) Visual Studio
General
1 12 (19.35%) Finance
2 7 (11.29%) Law
3 6 (9.68%) Back Office
3 6 (9.68%) Banking
3 6 (9.68%) Telecoms
4 3 (4.84%) Retail
5 1 (1.61%) Manufacturing
5 1 (1.61%) Marketing
Job Titles
1 10 (16.13%) Analyst
2 7 (11.29%) Team Leader
3 6 (9.68%) Administrator
3 6 (9.68%) Project Manager
4 4 (6.45%) Change Analyst
4 4 (6.45%) Infrastructure Engineer
4 4 (6.45%) IT Support
4 4 (6.45%) Security Manager
4 4 (6.45%) Senior Manager
5 3 (4.84%) Applications Manager
5 3 (4.84%) Applications Support
5 3 (4.84%) Applications Support Manager
5 3 (4.84%) Azure Engineer
5 3 (4.84%) Cloud Engineer
5 3 (4.84%) Developer
5 3 (4.84%) Senior Infrastructure Engineer
5 3 (4.84%) Support Analyst
5 3 (4.84%) Support Manager
5 3 (4.84%) Systems Administrator
6 2 (3.23%) Office 365 Specialist
Libraries, Frameworks & Software Standards
1 4 (6.45%) .NET
2 2 (3.23%) CSS
2 2 (3.23%) HTML
3 1 (1.61%) ActiveMQ
3 1 (1.61%) Angular 2
3 1 (1.61%) AngularJS
3 1 (1.61%) Apache Camel
3 1 (1.61%) jQuery
3 1 (1.61%) Node.js
3 1 (1.61%) SAML
3 1 (1.61%) Web Services
Miscellaneous
1 6 (9.68%) Replication
2 5 (8.06%) Analytical Skills
2 5 (8.06%) Client/Server
3 4 (6.45%) Management Information System
4 2 (3.23%) Driving Licence
4 2 (3.23%) Self-Motivation
5 1 (1.61%) Clustering
5 1 (1.61%) Data Centre
5 1 (1.61%) Fat Client
5 1 (1.61%) FMCG
5 1 (1.61%) Graphic Design
5 1 (1.61%) Handset
5 1 (1.61%) iPad
5 1 (1.61%) IVR
5 1 (1.61%) Private Cloud
5 1 (1.61%) Public Cloud
5 1 (1.61%) SCADA
5 1 (1.61%) Thin Client
5 1 (1.61%) User Experience
5 1 (1.61%) Virtual Team
Operating Systems
1 17 (27.42%) Windows
2 7 (11.29%) Windows Server 2012
3 5 (8.06%) Windows Server
4 4 (6.45%) Check Point GAiA
4 4 (6.45%) Windows Server 2008
4 4 (6.45%) Windows Server 2019
5 2 (3.23%) Linux
5 2 (3.23%) Windows 10
5 2 (3.23%) Windows Server 2016
6 1 (1.61%) Apple iOS
Processes & Methodologies
1 17 (27.42%) ITIL
2 15 (24.19%) Migration
3 12 (19.35%) Agile Software Development
4 9 (14.52%) Analytics
4 9 (14.52%) DevOps
4 9 (14.52%) Information Security
4 9 (14.52%) Project Management
5 8 (12.90%) Business Intelligence
6 6 (9.68%) Change Management
6 6 (9.68%) Waterfall
7 5 (8.06%) Data Security
7 5 (8.06%) Email Filtering
7 5 (8.06%) Kalman Filter
7 5 (8.06%) Mobile Device Management
7 5 (8.06%) Network Management
7 5 (8.06%) Problem-Solving
7 5 (8.06%) Statistics
7 5 (8.06%) Vulnerability Assessment
8 4 (6.45%) Infrastructure Engineering
8 4 (6.45%) Stakeholder Management
Programming Languages
1 12 (19.35%) SQL
2 7 (11.29%) PowerShell
3 4 (6.45%) C
3 4 (6.45%) JavaScript
3 4 (6.45%) Python
4 3 (4.84%) T-SQL
5 2 (3.23%) Java
6 1 (1.61%) Bash Shell
6 1 (1.61%) Go
6 1 (1.61%) Ruby
6 1 (1.61%) TypeScript
6 1 (1.61%) VB
6 1 (1.61%) VBScript
Qualifications
1 10 (16.13%) Security Cleared
2 9 (14.52%) BPSS Clearance
2 9 (14.52%) SC Cleared
3 3 (4.84%) AWS Certification
3 3 (4.84%) Degree
4 1 (1.61%) BC Cleared
4 1 (1.61%) CCA
4 1 (1.61%) Citrix Certification
4 1 (1.61%) DBS Check
4 1 (1.61%) ITIL Certification
4 1 (1.61%) MCITP
4 1 (1.61%) MCSE
4 1 (1.61%) Microsoft Certification
4 1 (1.61%) VERITAS Certified Professional (VCP)
4 1 (1.61%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 6 (9.68%) SLA
2 5 (8.06%) PMO
3 2 (3.23%) GDPR
3 2 (3.23%) PCI DSS
4 1 (1.61%) Cyber Essentials
4 1 (1.61%) Cyber Essentials PLUS
4 1 (1.61%) ISO/IEC 27001
4 1 (1.61%) QA
System Software
1 10 (16.13%) Active Directory
2 4 (6.45%) vSphere
3 2 (3.23%) Hyper-V
3 2 (3.23%) VMware Infrastructure
3 2 (3.23%) VMware NSX
4 1 (1.61%) BitLocker
4 1 (1.61%) Docker
4 1 (1.61%) Firmware
Systems Management
1 5 (8.06%) Nessus
1 5 (8.06%) WSUS
2 4 (6.45%) SCCM
3 3 (4.84%) Failover Clustering
3 3 (4.84%) Microsoft Intune
4 2 (3.23%) vRealize
5 1 (1.61%) Ansible
5 1 (1.61%) CASB
5 1 (1.61%) cPanel
5 1 (1.61%) Kubernetes
5 1 (1.61%) Plesk
5 1 (1.61%) SCOM
5 1 (1.61%) Single Sign-On
5 1 (1.61%) Terraform
Vendors
1 24 (38.71%) Microsoft
2 6 (9.68%) VMware
3 5 (8.06%) Intel
3 5 (8.06%) Oracle
4 4 (6.45%) CheckPoint
4 4 (6.45%) Cisco
4 4 (6.45%) F5
4 4 (6.45%) Palo Alto
5 3 (4.84%) Cognos
6 2 (3.23%) AVEVA
6 2 (3.23%) Databricks
6 2 (3.23%) EMC
6 2 (3.23%) NetApp
6 2 (3.23%) SolarWinds
6 2 (3.23%) Veeam
6 2 (3.23%) Wonderware
7 1 (1.61%) Fortinet
7 1 (1.61%) Google
7 1 (1.61%) LogicMonitor
7 1 (1.61%) Nimble Storage