Period
to 10 December 2018

The following table provides summary statistics for permanent job vacancies advertised in Manchester with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 10 December 2018 with a comparison to the same period in the previous 2 years.

Services Delivery
North West > Manchester
6 months to
10 Dec 2018
Same period 2017 Same period 2016
Rank 139 124 94
Rank change year-on-year -15 -30 -37
Permanent jobs citing Service Delivery 157 190 248
As % of all permanent IT jobs advertised in Manchester 2.18% 2.42% 3.35%
As % of the Processes & Methodologies category 2.40% 2.62% 3.61%
Number of salaries quoted 133 154 198
Manchester median annual salary £45,000 £45,000 £45,000
10th Percentile £29,270 £23,500 £30,000
90th Percentile £71,248 £62,500 £63,225
North West median annual salary £45,000 £50,000 £45,000
% change year-on-year -10.00% +11.11% -

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Manchester with a requirement for process or methodology skills.

All Process and Methodology Skills
Manchester
Permanent vacancies with a requirement for process or methodology skills 6,545 7,250 6,877
As % of all permanent IT jobs advertised in Manchester 90.71% 92.50% 92.97%
Number of salaries quoted 5,410 5,968 5,904
Manchester median annual salary £45,000 £45,000 £42,500
Median salary % change year-on-year - +5.88% +6.25%
10th Percentile £26,750 £26,750 £26,250
90th Percentile £71,250 £66,250 £63,425
North West median annual salary £45,000 £43,000 £40,000
% change year-on-year +4.65% +7.50% -

Service Delivery
Job Vacancy Trend in Manchester

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Manchester.

Job vacancy trend for Service Delivery in Manchester

Service Delivery
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in Manchester.

Salary trend for Service Delivery in Manchester

Service Delivery
Salary Histogram in Manchester

The salary distribution of IT jobs citing Service Delivery in Manchester over the 6 months to 10 December 2018.

Salary histogram for Service Delivery in Manchester

Service Delivery
Job Locations in Manchester

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the Manchester region over the 6 months to 10 December 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Stockport +18 5 £42,500 +47.83%
Altrincham -14 5 £40,000 +6.67%
Bolton +17 4 £37,500 +15.38% 2
Wigan -8 2 - -
Salford -5 1 - - 2
Bury -13 1 £47,500 +19.50% 1
Cheadle - 1 £50,000 -
Service Delivery
North West

For the 6 months to 10 December 2018, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Manchester region with a requirement for Service Delivery.

1 60 (38.22%) ITIL
2 57 (36.31%) Agile Software Development
3 37 (23.57%) Service Management
4 28 (17.83%) Problem-Solving
5 27 (17.20%) Finance
6 26 (16.56%) Microsoft
7 25 (15.92%) SLA
7 25 (15.92%) Coaching
7 25 (15.92%) Analytical Skills
8 24 (15.29%) Windows
8 24 (15.29%) Stakeholder Management
9 23 (14.65%) Scrum
10 22 (14.01%) Software Engineering
10 22 (14.01%) SQL
11 21 (13.38%) Project Management
11 21 (13.38%) Mentoring
12 19 (12.10%) Java
12 19 (12.10%) .NET
12 19 (12.10%) Active Directory
13 18 (11.46%) Change Management
13 18 (11.46%) Incident Management
13 18 (11.46%) Office 365
14 17 (10.83%) VMware
14 17 (10.83%) ITSM
14 17 (10.83%) SQL Server
15 16 (10.19%) Telecoms
16 15 (9.55%) OO
16 15 (9.55%) People Management
17 14 (8.92%) Windows 10
17 14 (8.92%) E-Commerce

Service Delivery
Co-occurring IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (3.82%) MS Exchange
2 5 (3.18%) CMS
3 4 (2.55%) Drupal
4 2 (1.27%) Exchange Server 2013
4 2 (1.27%) IIS
4 2 (1.27%) Sitecore CMS
5 1 (0.64%) Apache
5 1 (0.64%) SharePoint
5 1 (0.64%) Tomcat
5 1 (0.64%) WordPress
Applications
1 12 (7.64%) Microsoft Office
2 3 (1.91%) Microsoft Excel
3 1 (0.64%) Microsoft PowerPoint
3 1 (0.64%) Microsoft Project
3 1 (0.64%) MS Visio
Business Applications
1 3 (1.91%) SAP S/4HANA
2 2 (1.27%) SAP Hybris
3 1 (0.64%) Dynamics CRM
3 1 (0.64%) NetSuite
Cloud Services
1 18 (11.46%) Office 365
2 10 (6.37%) Microsoft Azure
3 9 (5.73%) SaaS
4 5 (3.18%) Amazon AWS
5 2 (1.27%) Azure Active Directory
5 2 (1.27%) Azure Functions
5 2 (1.27%) IaaS
5 2 (1.27%) PaaS
5 2 (1.27%) Serverless
6 1 (0.64%) Cloud Computing
6 1 (0.64%) Dynamics 365
6 1 (0.64%) G Suite
6 1 (0.64%) Google Drive
6 1 (0.64%) OneDrive
Communications & Networking
1 8 (5.10%) Firewall
1 8 (5.10%) VoIP
2 6 (3.82%) DHCP
2 6 (3.82%) DNS
2 6 (3.82%) Ethernet
3 5 (3.18%) Broadband
3 5 (3.18%) TCP/IP
4 3 (1.91%) Internet
4 3 (1.91%) Network Security
4 3 (1.91%) VLAN
5 2 (1.27%) LAN
5 2 (1.27%) NAS
5 2 (1.27%) PSTN
5 2 (1.27%) Remote Desktop
5 2 (1.27%) SAN
5 2 (1.27%) VPN
5 2 (1.27%) WAN
6 1 (0.64%) MPLS
6 1 (0.64%) Skype
6 1 (0.64%) Wi-Fi
Database & Business Intelligence
1 17 (10.83%) SQL Server
2 6 (3.82%) Data Warehouse
2 6 (3.82%) SQL Server Integration Services
3 5 (3.18%) SQL Server 2012
3 5 (3.18%) SQL Server Analysis Services
3 5 (3.18%) SQL Server Reporting Services
4 4 (2.55%) MySQL
4 4 (2.55%) PostgreSQL
5 3 (1.91%) Relational Database
6 2 (1.27%) Azure SQL Database
7 1 (0.64%) MariaDB
7 1 (0.64%) MongoDB
7 1 (0.64%) Oracle Database
7 1 (0.64%) SQLite
Development Applications
1 11 (7.01%) MSTest
1 11 (7.01%) NUnit
2 6 (3.82%) Git (software)
3 3 (1.91%) Artifactory
3 3 (1.91%) Atlassian Bamboo
3 3 (1.91%) CA Release Automation
3 3 (1.91%) Jenkins
3 3 (1.91%) Katalon Studio
3 3 (1.91%) Selenium
3 3 (1.91%) Vagrant
4 2 (1.27%) Visual Studio
4 2 (1.27%) Visual Studio Team System
5 1 (0.64%) Subversion
General
1 27 (17.20%) Finance
2 16 (10.19%) Telecoms
3 10 (6.37%) Retail
4 7 (4.46%) Advertising
4 7 (4.46%) Marketing
5 5 (3.18%) Banking
6 4 (2.55%) Legal
7 3 (1.91%) Pharmaceutical
8 2 (1.27%) Back Office
9 1 (0.64%) Local Government
Job Titles
1 32 (20.38%) Service Manager
2 27 (17.20%) Delivery Manager
3 20 (12.74%) IT Manager
4 17 (10.83%) Services Delivery Manager
5 14 (8.92%) Software Engineer
6 12 (7.64%) Analyst
6 12 (7.64%) IT Services Manager
7 11 (7.01%) .NET Software Engineer
7 11 (7.01%) C# Software Engineer
8 8 (5.10%) Senior Manager
9 6 (3.82%) Developer
9 6 (3.82%) Technical Manager
10 5 (3.18%) 3rd Line Support
10 5 (3.18%) Business Intelligence Developer
10 5 (3.18%) Office 365 Manager
10 5 (3.18%) Project Manager
10 5 (3.18%) Senior Service Manager
10 5 (3.18%) Service Analyst
10 5 (3.18%) Team Leader
10 5 (3.18%) Technical Delivery Manager
Libraries, Frameworks & Software Standards
1 19 (12.10%) .NET
2 12 (7.64%) CSS
2 12 (7.64%) HTML
2 12 (7.64%) jQuery
2 12 (7.64%) SOAP
2 12 (7.64%) Web Services
3 11 (7.01%) ASP.NET
3 11 (7.01%) LINQ
3 11 (7.01%) RESTful
3 11 (7.01%) Silverlight
3 11 (7.01%) WCF
3 11 (7.01%) WF
3 11 (7.01%) WPF
3 11 (7.01%) XML
3 11 (7.01%) XSLT
4 3 (1.91%) Spring
5 1 (0.64%) Ajax
5 1 (0.64%) CodeIgniter
5 1 (0.64%) EDI
5 1 (0.64%) LAMP
Miscellaneous
1 25 (15.92%) Analytical Skills
2 8 (5.10%) User Experience
3 5 (3.18%) Data Centre
3 5 (3.18%) Management Information System
4 4 (2.55%) Digital Media
4 4 (2.55%) Greenfield Project
4 4 (2.55%) Public Cloud
4 4 (2.55%) Replication
5 3 (1.91%) Blackberry
5 3 (1.91%) Fintech
5 3 (1.91%) Hybrid Cloud
5 3 (1.91%) NHS
5 3 (1.91%) Self-Motivation
5 3 (1.91%) Social Media
6 2 (1.27%) Mobile App
7 1 (0.64%) Analytical Mindset
7 1 (0.64%) EPoS
7 1 (0.64%) iPhone
7 1 (0.64%) Smart Meter
7 1 (0.64%) Video Conferencing
Operating Systems
1 24 (15.29%) Windows
2 14 (8.92%) Windows 10
3 7 (4.46%) Linux
3 7 (4.46%) Windows Server
4 6 (3.82%) Windows Server 2012
5 5 (3.18%) Windows Server 2008
5 5 (3.18%) Windows XP
6 4 (2.55%) Android
6 4 (2.55%) Apple iOS
7 3 (1.91%) Windows 7
8 2 (1.27%) Red Hat Enterprise Linux
8 2 (1.27%) Windows Server 2003
9 1 (0.64%) Mac OS
9 1 (0.64%) Unix
Processes & Methodologies
1 60 (38.22%) ITIL
2 57 (36.31%) Agile Software Development
3 37 (23.57%) Service Management
4 28 (17.83%) Problem-Solving
5 25 (15.92%) Coaching
6 24 (15.29%) Stakeholder Management
7 23 (14.65%) Scrum
8 22 (14.01%) Software Engineering
9 21 (13.38%) Mentoring
9 21 (13.38%) Project Management
10 18 (11.46%) Change Management
10 18 (11.46%) Incident Management
11 17 (10.83%) ITSM
12 15 (9.55%) OO
12 15 (9.55%) People Management
13 14 (8.92%) E-Commerce
14 13 (8.28%) DevOps
15 12 (7.64%) Continuous Integration
15 12 (7.64%) Process Improvement
15 12 (7.64%) Service Delivery Management
Programming Languages
1 22 (14.01%) SQL
2 19 (12.10%) Java
3 13 (8.28%) C#
4 12 (7.64%) C++
4 12 (7.64%) JavaScript
4 12 (7.64%) T-SQL
5 11 (7.01%) PL/SQL
6 7 (4.46%) PowerShell
7 4 (2.55%) PHP
8 3 (1.91%) Bash Shell
8 3 (1.91%) Perl
9 2 (1.27%) Python
10 1 (0.64%) PHP 7
Qualifications
1 8 (5.10%) ITIL Certification
2 7 (4.46%) Microsoft Certification
3 4 (2.55%) PRINCE2 Certification
4 3 (1.91%) ITIL Foundation Certificate
4 3 (1.91%) PMP
5 2 (1.27%) Cisco Certification
5 2 (1.27%) Degree
5 2 (1.27%) MCITP
5 2 (1.27%) MCSE
5 2 (1.27%) PMI Certification
6 1 (0.64%) A+ Certification
6 1 (0.64%) CCA
6 1 (0.64%) CCNA
6 1 (0.64%) CCNP
6 1 (0.64%) Citrix Certification
6 1 (0.64%) ISEB
6 1 (0.64%) MCDST
6 1 (0.64%) MCP
6 1 (0.64%) MCSA
6 1 (0.64%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 25 (15.92%) SLA
2 6 (3.82%) ISO/IEC 20000
3 5 (3.18%) Data Quality
3 5 (3.18%) QA
4 4 (2.55%) ISO/IEC 27001
4 4 (2.55%) PMO
5 2 (1.27%) COSHH
5 2 (1.27%) Sarbanes-Oxley
6 1 (0.64%) GDPR
System Software
1 19 (12.10%) Active Directory
2 10 (6.37%) VMware Infrastructure
3 4 (2.55%) vSphere
3 4 (2.55%) XenApp
4 3 (1.91%) Docker
4 3 (1.91%) Microsoft App-V
5 2 (1.27%) BitLocker
5 2 (1.27%) Hyper-V
5 2 (1.27%) Virtual Desktop
5 2 (1.27%) Virtual Machines
5 2 (1.27%) VMware ESXi
5 2 (1.27%) XenDesktop
6 1 (0.64%) Oracle RAC
Systems Management
1 6 (3.82%) SCCM
1 6 (3.82%) WSUS
2 4 (2.55%) Backup Exec
3 2 (1.27%) AirWatch
3 2 (1.27%) Ansible
3 2 (1.27%) Failover Clustering
3 2 (1.27%) Microsoft Data Protection Manager
3 2 (1.27%) Microsoft Intune
3 2 (1.27%) Puppet
3 2 (1.27%) SCDPM
3 2 (1.27%) SCOrch
3 2 (1.27%) SCSM
3 2 (1.27%) SCVMM
3 2 (1.27%) vCenter Server
4 1 (0.64%) Data Guard
4 1 (0.64%) FortiGate
4 1 (0.64%) Oracle RMAN
4 1 (0.64%) ZABBIX
Vendors
1 26 (16.56%) Microsoft
2 17 (10.83%) VMware
3 11 (7.01%) Cisco
4 10 (6.37%) Veeam
5 8 (5.10%) Citrix
6 7 (4.46%) SAP
7 6 (3.82%) Avaya
7 6 (3.82%) Nimble Storage
8 5 (3.18%) ServiceNow
8 5 (3.18%) Snow
9 3 (1.91%) Oracle
10 2 (1.27%) ATG
10 2 (1.27%) BT
10 2 (1.27%) Cognizant
10 2 (1.27%) hybris
10 2 (1.27%) MobileIron
10 2 (1.27%) Openreach
10 2 (1.27%) Salesforce.com
10 2 (1.27%) Sitecore
10 2 (1.27%) Symantec