Period
to 22 June 2018

The following table provides summary statistics for permanent job vacancies advertised in Manchester with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 22 June 2018 with a comparison to the same period in the previous 2 years.

Services Delivery
North West > Manchester
6 months to
22 Jun 2018
Same period 2017 Same period 2016
Rank 118 118 60
Rank change year-on-year 0 -58 +27
Permanent jobs citing Service Delivery 184 221 286
As % of all permanent IT jobs advertised in Manchester 2.58% 2.73% 4.19%
As % of the Processes & Methodologies category 2.82% 2.96% 4.60%
Number of salaries quoted 142 188 255
Manchester median annual salary £50,000 £42,500 £48,500
Median salary % change year-on-year +17.65% -12.37% +10.23%
10th Percentile £27,000 £20,700 £30,000
90th Percentile £67,250 £72,500 £69,500
North West median annual salary £47,500 £42,500 £45,000
% change year-on-year +11.76% -5.56% -2.17%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Manchester with a requirement for process or methodology skills.

All Process and Methodology Skills
Manchester
Permanent vacancies with a requirement for process or methodology skills 6,523 7,475 6,218
As % of all permanent IT jobs advertised in Manchester 91.56% 92.44% 91.17%
Number of salaries quoted 5,428 6,334 5,227
Manchester median annual salary £45,000 £42,500 £42,500
Median salary % change year-on-year +5.88% - +6.25%
10th Percentile £27,000 £26,250 £25,500
90th Percentile £67,500 £65,000 £65,000
North West median annual salary £44,750 £40,100 £40,000
% change year-on-year +11.60% +0.25% -

Service Delivery
Job Vacancy Trend in Manchester

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Manchester.

Job vacancy trend for Service Delivery in Manchester

Service Delivery
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in Manchester.

Salary trend for Service Delivery in Manchester

Service Delivery
Salary Histogram in Manchester

The salary distribution of IT jobs citing Service Delivery in Manchester over the 6 months to 22 June 2018.

Salary histogram for Service Delivery in Manchester

Service Delivery
Job Locations in Manchester

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the Manchester region over the 6 months to 22 June 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Stockport +15 21 £46,000 +76.92% 2
Altrincham - 9 £52,500 - 1
Salford +2 8 £27,500 -50.00%
Rochdale -5 4 £27,000 -40.00%
Bury -1 2 £22,000 -10.20%
Cheadle - 1 £50,000 - 1
Audenshaw - 1 £57,500 -
Service Delivery
North West

For the 6 months to 22 June 2018, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Manchester region with a requirement for Service Delivery.

1 61 (33.15%) ITIL
1 61 (33.15%) Agile Software Development
2 58 (31.52%) Finance
3 43 (23.37%) SQL
4 35 (19.02%) Service Management
5 32 (17.39%) SLA
6 29 (15.76%) Active Directory
6 29 (15.76%) Windows
7 27 (14.67%) T-SQL
8 26 (14.13%) Retail
9 25 (13.59%) Java
9 25 (13.59%) Test Automation
10 24 (13.04%) Problem-Solving
11 22 (11.96%) C#
11 22 (11.96%) OO
11 22 (11.96%) ITIL Certification
11 22 (11.96%) Software Engineering
12 21 (11.41%) Analytical Skills
13 20 (10.87%) Scrum
13 20 (10.87%) ITSM
13 20 (10.87%) Project Management
13 20 (10.87%) .NET
14 19 (10.33%) JavaScript
14 19 (10.33%) DevOps
14 19 (10.33%) Microsoft Azure
15 18 (9.78%) Test Strategy
15 18 (9.78%) Use Case
15 18 (9.78%) Hyper-V
15 18 (9.78%) Presales
15 18 (9.78%) C++

Service Delivery
Co-occurring IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (6.52%) MS Exchange
2 9 (4.89%) Exchange Server 2013
3 5 (2.72%) IIS
4 4 (2.17%) SharePoint
5 1 (0.54%) Apache
5 1 (0.54%) Confluence
5 1 (0.54%) Exchange Server 2010
5 1 (0.54%) Skype for Business
Applications
1 10 (5.43%) Microsoft Office
2 9 (4.89%) Microsoft Excel
3 4 (2.17%) Microsoft PowerPoint
Business Applications
1 3 (1.63%) Dynamics AX
2 1 (0.54%) SAP SD
Cloud Services
1 19 (10.33%) Microsoft Azure
2 14 (7.61%) Office 365
3 9 (4.89%) Amazon AWS
4 7 (3.80%) IaaS
5 6 (3.26%) Google Cloud Platform
5 6 (3.26%) PaaS
6 1 (0.54%) Cloud Computing
6 1 (0.54%) Dynamics 365
6 1 (0.54%) SaaS
Communications & Networking
1 15 (8.15%) VPN
2 14 (7.61%) Broadband
3 11 (5.98%) SAN
4 10 (5.43%) Ethernet
4 10 (5.43%) VLAN
5 9 (4.89%) Firewall
5 9 (4.89%) Skype
6 5 (2.72%) WAN
7 4 (2.17%) NAS
7 4 (2.17%) VoIP
8 3 (1.63%) Internet
8 3 (1.63%) Wireless
9 2 (1.09%) LAN
10 1 (0.54%) ADSL
10 1 (0.54%) DHCP
10 1 (0.54%) DNS
10 1 (0.54%) Extranet
10 1 (0.54%) MPLS
10 1 (0.54%) PBX
10 1 (0.54%) PSTN
Database & Business Intelligence
1 17 (9.24%) SQL Server
2 9 (4.89%) SQL Server Integration Services
3 7 (3.80%) SQL Server Reporting Services
4 3 (1.63%) MySQL
4 3 (1.63%) Oracle Database
5 1 (0.54%) Big Data
5 1 (0.54%) Data Warehouse
5 1 (0.54%) Hadoop
5 1 (0.54%) SQL Server 2012
5 1 (0.54%) SQL Server Analysis Services
Development Applications
1 15 (8.15%) MSTest
1 15 (8.15%) NUnit
2 9 (4.89%) Visual Studio
3 4 (2.17%) Atlassian Bamboo
3 4 (2.17%) Selenium
4 3 (1.63%) Artifactory
4 3 (1.63%) CA Release Automation
4 3 (1.63%) Cucumber
4 3 (1.63%) Git (software)
5 2 (1.09%) Jenkins
5 2 (1.09%) JIRA
5 2 (1.09%) Oracle APEX
5 2 (1.09%) Team Foundation Server
6 1 (0.54%) Bitbucket
6 1 (0.54%) EasyMock
6 1 (0.54%) JUnit
General
1 58 (31.52%) Finance
2 26 (14.13%) Retail
3 15 (8.15%) Telecoms
4 8 (4.35%) Marketing
5 6 (3.26%) Banking
6 3 (1.63%) Legal
7 2 (1.09%) Advertising
7 2 (1.09%) Investment Banking
8 1 (0.54%) Back Office
8 1 (0.54%) Billing
8 1 (0.54%) Electronics
8 1 (0.54%) Games
8 1 (0.54%) Law
8 1 (0.54%) Publishing
Job Titles
1 30 (16.30%) Service Manager
2 28 (15.22%) Consultant
3 20 (10.87%) Software Engineer
4 18 (9.78%) IT Manager
5 17 (9.24%) Delivery Manager
6 16 (8.70%) .NET Software Engineer
6 16 (8.70%) C# Software Engineer
7 15 (8.15%) Services Delivery Manager
8 11 (5.98%) Analyst
8 11 (5.98%) Architect
9 10 (5.43%) Test Consultant
10 9 (4.89%) Agile Test Manager
10 9 (4.89%) Test Manager
11 8 (4.35%) Infrastructure Manager
11 8 (4.35%) IT Services Manager
12 7 (3.80%) Developer
12 7 (3.80%) IT Infrastructure Manager
12 7 (3.80%) Senior Consultant
12 7 (3.80%) Senior Test Consultant
13 6 (3.26%) ITIL Service Manager
Libraries, Frameworks & Software Standards
1 20 (10.87%) .NET
2 17 (9.24%) ASP.NET
2 17 (9.24%) Web Services
3 16 (8.70%) CSS
3 16 (8.70%) HTML
3 16 (8.70%) jQuery
3 16 (8.70%) RESTful
4 15 (8.15%) LINQ
4 15 (8.15%) Silverlight
4 15 (8.15%) SOAP
4 15 (8.15%) WCF
4 15 (8.15%) WF
4 15 (8.15%) WPF
4 15 (8.15%) XML
4 15 (8.15%) XSLT
5 4 (2.17%) Spring
6 3 (1.63%) Gherkin
7 2 (1.09%) ASP.NET MVC
7 2 (1.09%) JDBC
8 1 (0.54%) EJB
Miscellaneous
1 21 (11.41%) Analytical Skills
2 16 (8.70%) Self-Motivation
3 10 (5.43%) User Experience
4 9 (4.89%) Replication
5 8 (4.35%) Management Information System
6 6 (3.26%) Tandem
7 4 (2.17%) Data Centre
7 4 (2.17%) Virtual Team
8 3 (1.63%) Greenfield Project
9 2 (1.09%) Cyberattack
10 1 (0.54%) Client/Server
10 1 (0.54%) Computer Science
10 1 (0.54%) Credit Risk
10 1 (0.54%) Driving Licence
10 1 (0.54%) Enterprise Software
10 1 (0.54%) Mobile App
10 1 (0.54%) PKI
10 1 (0.54%) SWIFT
10 1 (0.54%) Wiki
Operating Systems
1 29 (15.76%) Windows
2 17 (9.24%) Windows Server
3 11 (5.98%) Unix
4 5 (2.72%) Mac OS X
5 3 (1.63%) Linux
5 3 (1.63%) Windows 10
5 3 (1.63%) Windows 7
5 3 (1.63%) Windows Server 2008
5 3 (1.63%) Windows Server 2012
6 1 (0.54%) Apple iOS
6 1 (0.54%) CentOS
6 1 (0.54%) Red Hat Enterprise Linux
6 1 (0.54%) Windows 2000 Server
6 1 (0.54%) Windows Mobile
6 1 (0.54%) Windows Server 2003
6 1 (0.54%) Windows XP
Processes & Methodologies
1 61 (33.15%) Agile Software Development
1 61 (33.15%) ITIL
2 35 (19.02%) Service Management
3 25 (13.59%) Test Automation
4 24 (13.04%) Problem-Solving
5 22 (11.96%) OO
5 22 (11.96%) Software Engineering
6 20 (10.87%) ITSM
6 20 (10.87%) Project Management
6 20 (10.87%) Scrum
7 19 (10.33%) DevOps
8 18 (9.78%) Presales
8 18 (9.78%) Test Strategy
8 18 (9.78%) UML
8 18 (9.78%) Use Case
9 17 (9.24%) Change Management
10 16 (8.70%) Continuous Integration
10 16 (8.70%) Line Management
11 15 (8.15%) MVVM
11 15 (8.15%) RUP
Programming Languages
1 43 (23.37%) SQL
2 27 (14.67%) T-SQL
3 25 (13.59%) Java
4 22 (11.96%) C#
5 19 (10.33%) JavaScript
6 18 (9.78%) C++
7 17 (9.24%) PL/SQL
8 4 (2.17%) VBA
9 3 (1.63%) Python
10 2 (1.09%) C
10 2 (1.09%) Shell Script
11 1 (0.54%) PHP
11 1 (0.54%) Scala
11 1 (0.54%) VB
11 1 (0.54%) VB.NET
11 1 (0.54%) VB6
Qualifications
1 22 (11.96%) ITIL Certification
2 11 (5.98%) Security Cleared
3 10 (5.43%) Degree
4 8 (4.35%) Microsoft Certification
5 7 (3.80%) MCSE
6 5 (2.72%) MCSA
7 4 (2.17%) MCP
8 3 (1.63%) CISM
8 3 (1.63%) CISSP
8 3 (1.63%) PMP
9 2 (1.09%) CCNP
9 2 (1.09%) Cisco Certification
9 2 (1.09%) PMI Certification
9 2 (1.09%) PRINCE2 Practitioner
10 1 (0.54%) CCA
10 1 (0.54%) Computer Science Degree
10 1 (0.54%) CREST Certified
10 1 (0.54%) ISEB
10 1 (0.54%) ITIL Foundation Certificate
10 1 (0.54%) SC Cleared
Quality Assurance & Compliance
1 32 (17.39%) SLA
2 10 (5.43%) ISO/IEC 27001
3 8 (4.35%) PCI DSS
3 8 (4.35%) PMO
4 3 (1.63%) QA
5 2 (1.09%) ISO 9001
5 2 (1.09%) ISO/IEC 20000
5 2 (1.09%) PA-DSS
6 1 (0.54%) Data Quality
6 1 (0.54%) GDPR
System Software
1 29 (15.76%) Active Directory
2 18 (9.78%) Hyper-V
3 10 (5.43%) VMware Infrastructure
4 8 (4.35%) Terminal Services
5 3 (1.63%) Docker
5 3 (1.63%) XenApp
6 1 (0.54%) Microsoft App-V
6 1 (0.54%) Oracle RAC
Systems Management
1 9 (4.89%) Backup Exec
1 9 (4.89%) Failover Clustering
2 1 (0.54%) Data Guard
2 1 (0.54%) HP ALM
2 1 (0.54%) Oracle RMAN
2 1 (0.54%) SCCM
2 1 (0.54%) SCOM
Vendors
1 15 (8.15%) Microsoft
2 14 (7.61%) Cisco
3 13 (7.07%) VMware
4 11 (5.98%) Citrix
5 9 (4.89%) Veeam
6 8 (4.35%) Google
6 8 (4.35%) Mitel
7 7 (3.80%) SAP
8 5 (2.72%) Oracle
9 4 (2.17%) Salesforce.com
9 4 (2.17%) ServiceNow
10 2 (1.09%) Apple
10 2 (1.09%) BT
10 2 (1.09%) Capita
10 2 (1.09%) Cognizant
10 2 (1.09%) Openreach
10 2 (1.09%) Sitecore
11 1 (0.54%) Epicor
11 1 (0.54%) NEC
11 1 (0.54%) Red Hat