Period
to 22 May 2019

The following table provides summary statistics for permanent job vacancies advertised in Manchester with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 22 May 2019 with a comparison to the same period in the previous 2 years.

Services Delivery
North West > Manchester
6 months to
22 May 2019
Same period 2018 Same period 2017
Rank 100 120 116
Rank change year-on-year +20 -4 -56
Permanent jobs citing Service Delivery 181 179 208
As % of all permanent IT jobs advertised in Manchester 2.97% 2.53% 2.69%
As % of the Processes & Methodologies category 3.17% 2.74% 2.88%
Number of salaries quoted 143 136 176
Manchester median annual salary £47,500 £52,500 £42,500
Median salary % change year-on-year -9.52% +23.53% -15.00%
10th Percentile £26,250 £27,000 £23,250
90th Percentile £100,000 £65,000 £65,000
North West median annual salary £45,000 £50,000 £42,500
% change year-on-year -10.00% +17.65% -10.53%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Manchester with a requirement for process or methodology skills.

All Process and Methodology Skills
Manchester
Permanent vacancies with a requirement for process or methodology skills 5,718 6,534 7,224
As % of all permanent IT jobs advertised in Manchester 93.71% 92.38% 93.48%
Number of salaries quoted 4,467 5,417 6,136
Manchester median annual salary £47,500 £45,000 £42,500
Median salary % change year-on-year +5.56% +5.88% -
10th Percentile £28,750 £27,500 £26,250
90th Percentile £72,500 £67,500 £63,750
North West median annual salary £45,000 £45,000 £40,000
% change year-on-year - +12.50% -

Service Delivery
Job Vacancy Trend in Manchester

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Manchester.

Job vacancy trend for Service Delivery in Manchester

Service Delivery
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in Manchester.

Salary trend for Service Delivery in Manchester

Service Delivery
Salary Histogram in Manchester

The salary distribution of IT jobs citing Service Delivery in Manchester over the 6 months to 22 May 2019.

Salary histogram for Service Delivery in Manchester

Service Delivery
Job Locations in Manchester

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the Manchester region over the 6 months to 22 May 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Salford -19 14 £24,000 -12.73%
Altrincham +4 13 £40,000 -23.81%
Stockport +4 4 £57,500 +25.00% 2
Wigan - 3 £31,500 -
Bury +15 2 £26,000 -52.73%
Sale - 2 £38,000 -
Rochdale +20 1 £65,000 +140.74%
Bolton - 1 £50,000 -
Service Delivery
North West

For the 6 months to 22 May 2019, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Manchester region with a requirement for Service Delivery.

1 62 (34.25%) ITIL
1 62 (34.25%) Agile Software Development
2 48 (26.52%) Microsoft
3 40 (22.10%) Finance
4 39 (21.55%) SQL
5 38 (20.99%) Service Management
6 33 (18.23%) .NET
6 33 (18.23%) DevOps
6 33 (18.23%) Problem-Solving
7 32 (17.68%) Microsoft Azure
8 31 (17.13%) Windows
9 30 (16.57%) Active Directory
10 28 (15.47%) Office 365
11 26 (14.36%) Scrum
12 25 (13.81%) SQL Server
12 25 (13.81%) HTML
13 24 (13.26%) C#
13 24 (13.26%) JavaScript
14 23 (12.71%) Microsoft Office
14 23 (12.71%) SLA
15 21 (11.60%) Linux
15 21 (11.60%) Java
16 20 (11.05%) Analytical Skills
17 19 (10.50%) Telecoms
17 19 (10.50%) Software Engineering
17 19 (10.50%) CSS
18 18 (9.94%) Cisco
18 18 (9.94%) Test Automation
19 17 (9.39%) Migration
20 16 (8.84%) IT Strategy

Service Delivery
Co-occurring IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (6.08%) MS Exchange
2 10 (5.52%) Drupal
3 7 (3.87%) SharePoint
4 4 (2.21%) Skype for Business
5 3 (1.66%) Confluence
5 3 (1.66%) IIS
6 2 (1.10%) Apache
6 2 (1.10%) CMS
6 2 (1.10%) Exchange Server 2003
6 2 (1.10%) Exchange Server 2010
7 1 (0.55%) Tomcat
7 1 (0.55%) WordPress
Applications
1 23 (12.71%) Microsoft Office
2 7 (3.87%) Microsoft Excel
3 5 (2.76%) Microsoft PowerPoint
4 1 (0.55%) Microsoft Project
4 1 (0.55%) Spreadsheet
Business Applications
1 4 (2.21%) OPENHousing
2 3 (1.66%) Dynamics CRM
3 2 (1.10%) NetSuite
3 2 (1.10%) Remedy ITSM
4 1 (0.55%) Dynamics AX
4 1 (0.55%) Elite 3E
4 1 (0.55%) Oracle ERP
Cloud Services
1 32 (17.68%) Microsoft Azure
2 28 (15.47%) Office 365
3 11 (6.08%) Amazon AWS
4 9 (4.97%) PaaS
5 8 (4.42%) IaaS
6 7 (3.87%) Power Platform
7 5 (2.76%) Google Cloud Platform
8 4 (2.21%) Azure Active Directory
8 4 (2.21%) Azure Functions
8 4 (2.21%) Serverless
9 3 (1.66%) Azure ExpressRoute
9 3 (1.66%) Dynamics 365
10 2 (1.10%) Cloud Computing
10 2 (1.10%) Mimecast
11 1 (0.55%) SaaS
Communications & Networking
1 12 (6.63%) Firewall
2 11 (6.08%) Broadband
3 9 (4.97%) Internet
4 8 (4.42%) DNS
4 8 (4.42%) Network Security
5 7 (3.87%) WAN
6 6 (3.31%) DHCP
6 6 (3.31%) MPLS
6 6 (3.31%) VPN
7 5 (2.76%) LAN
7 5 (2.76%) Skype
8 3 (1.66%) Ethernet
8 3 (1.66%) IP Telephony
8 3 (1.66%) NetScaler
8 3 (1.66%) Unified Communications
9 2 (1.10%) Cisco ASA
9 2 (1.10%) FTP
9 2 (1.10%) Intrusion Detection
9 2 (1.10%) VLAN
9 2 (1.10%) Wireless
Database & Business Intelligence
1 25 (13.81%) SQL Server
2 10 (5.52%) PostgreSQL
3 7 (3.87%) Power BI
4 5 (2.76%) SQL Server Reporting Services
5 4 (2.21%) Data Warehouse
5 4 (2.21%) PowerPivot
5 4 (2.21%) SQL Server Integration Services
6 3 (1.66%) Azure SQL Database
7 2 (1.10%) MS Access
7 2 (1.10%) MySQL
7 2 (1.10%) NoSQL
7 2 (1.10%) Redis
7 2 (1.10%) Relational Database
7 2 (1.10%) SQL Server 2012
7 2 (1.10%) SQL Server Analysis Services
8 1 (0.55%) DB2
8 1 (0.55%) MariaDB
8 1 (0.55%) MongoDB
8 1 (0.55%) Oracle BI Publisher
8 1 (0.55%) SQLite
Development Applications
1 12 (6.63%) Jenkins
1 12 (6.63%) MSTest
1 12 (6.63%) NUnit
2 11 (6.08%) Git (software)
3 10 (5.52%) Selenium
4 9 (4.97%) Katalon Studio
4 9 (4.97%) Vagrant
5 7 (3.87%) Visual Studio
6 4 (2.21%) JIRA
6 4 (2.21%) Visual Studio Team System
7 3 (1.66%) Moq
8 2 (1.10%) Atlassian Bamboo
8 2 (1.10%) JUnit
8 2 (1.10%) SpecFlow
9 1 (0.55%) Artifactory
9 1 (0.55%) Bitbucket
9 1 (0.55%) EasyMock
9 1 (0.55%) Jasmine
9 1 (0.55%) Maven
9 1 (0.55%) Subversion
General
1 40 (22.10%) Finance
2 19 (10.50%) Telecoms
3 9 (4.97%) Banking
3 9 (4.97%) Retail
4 7 (3.87%) Marketing
5 5 (2.76%) Law
6 3 (1.66%) Advertising
6 3 (1.66%) Billing
7 1 (0.55%) Automotive
7 1 (0.55%) Financial Institution
7 1 (0.55%) Manufacturing
Job Titles
1 21 (11.60%) Service Manager
2 18 (9.94%) Delivery Manager
2 18 (9.94%) Services Delivery Manager
3 16 (8.84%) Analyst
4 14 (7.73%) Software Engineer
5 13 (7.18%) Architect
6 12 (6.63%) .NET Software Engineer
6 12 (6.63%) C# Software Engineer
7 11 (6.08%) 3rd Line Engineer
8 9 (4.97%) Developer
8 9 (4.97%) Performance Specialist
9 8 (4.42%) Support Engineer
10 7 (3.87%) Chief Technology Officer
10 7 (3.87%) Solutions Architect
11 6 (3.31%) DevOps Engineer
11 6 (3.31%) IT Manager
12 5 (2.76%) 3rd Line Support
12 5 (2.76%) Cloud Solutions Architect
12 5 (2.76%) Infrastructure Engineer
12 5 (2.76%) Project Manager
Libraries, Frameworks & Software Standards
1 33 (18.23%) .NET
2 25 (13.81%) HTML
3 19 (10.50%) CSS
4 15 (8.29%) SOAP
5 14 (7.73%) ASP.NET
5 14 (7.73%) jQuery
6 13 (7.18%) Web Services
7 12 (6.63%) LINQ
7 12 (6.63%) RESTful
7 12 (6.63%) Silverlight
7 12 (6.63%) WCF
7 12 (6.63%) WF
7 12 (6.63%) WPF
7 12 (6.63%) XML
7 12 (6.63%) XSLT
8 4 (2.21%) Middleware
8 4 (2.21%) Spring
9 3 (1.66%) AngularJS
9 3 (1.66%) Node.js
9 3 (1.66%) React
Miscellaneous
1 20 (11.05%) Analytical Skills
2 11 (6.08%) Data Centre
2 11 (6.08%) Public Cloud
3 9 (4.97%) Driving Licence
3 9 (4.97%) Management Information System
3 9 (4.97%) User Experience
4 7 (3.87%) Self-Motivation
5 6 (3.31%) Fintech
5 6 (3.31%) Hybrid Cloud
5 6 (3.31%) Smart Meter
6 5 (2.76%) Blackberry
6 5 (2.76%) Greenfield Project
7 3 (1.66%) iPhone
7 3 (1.66%) Smart Energy
8 2 (1.10%) CESG
8 2 (1.10%) Distributed Denial-of-Service
8 2 (1.10%) iPad
8 2 (1.10%) Linux Command Line
8 2 (1.10%) Video Conferencing
8 2 (1.10%) Virtual Team
Operating Systems
1 31 (17.13%) Windows
2 21 (11.60%) Linux
3 14 (7.73%) Windows Server
4 10 (5.52%) Windows 10
5 7 (3.87%) Red Hat Enterprise Linux
5 7 (3.87%) Unix
6 5 (2.76%) Windows Server 2008
6 5 (2.76%) Windows Server 2012
7 4 (2.21%) Windows Server 2003
8 3 (1.66%) CentOS
8 3 (1.66%) Mac OS X
8 3 (1.66%) Windows 7
9 2 (1.10%) Mac OS
9 2 (1.10%) SUSE
Processes & Methodologies
1 62 (34.25%) Agile Software Development
1 62 (34.25%) ITIL
2 38 (20.99%) Service Management
3 33 (18.23%) DevOps
3 33 (18.23%) Problem-Solving
4 26 (14.36%) Scrum
5 19 (10.50%) Software Engineering
6 18 (9.94%) Test Automation
7 17 (9.39%) Migration
8 16 (8.84%) IT Strategy
9 15 (8.29%) Mentoring
9 15 (8.29%) OO
10 14 (7.73%) Project Management
10 14 (7.73%) Stakeholder Management
10 14 (7.73%) Use Case
11 13 (7.18%) Analytics
11 13 (7.18%) Change Management
11 13 (7.18%) Incident Management
11 13 (7.18%) ITIL V3
12 12 (6.63%) Risk Management
Programming Languages
1 39 (21.55%) SQL
2 24 (13.26%) C#
2 24 (13.26%) JavaScript
3 21 (11.60%) Java
4 14 (7.73%) C++
4 14 (7.73%) T-SQL
5 13 (7.18%) PowerShell
6 12 (6.63%) PL/SQL
7 11 (6.08%) PHP
8 9 (4.97%) Python
9 7 (3.87%) Bash Shell
9 7 (3.87%) Perl
10 5 (2.76%) C
11 3 (1.66%) COBOL
12 2 (1.10%) R
13 1 (0.55%) Java 8
13 1 (0.55%) PHP 7
13 1 (0.55%) TypeScript
13 1 (0.55%) VBA
Qualifications
1 13 (7.18%) ITIL Certification
2 9 (4.97%) Cisco Certification
3 8 (4.42%) Degree
4 7 (3.87%) CCNA
5 6 (3.31%) Microsoft Certification
5 6 (3.31%) Security Cleared
6 5 (2.76%) CCNP
6 5 (2.76%) MBA
7 4 (2.21%) MCP
7 4 (2.21%) MCSE
8 3 (1.66%) DBS Check
9 2 (1.10%) (ISC)2 CCSP
9 2 (1.10%) CCSP
9 2 (1.10%) CEH
9 2 (1.10%) CESG Certified Professional
9 2 (1.10%) CISM
9 2 (1.10%) CISSP
9 2 (1.10%) ITIL Foundation Certificate
9 2 (1.10%) MCSA
9 2 (1.10%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 23 (12.71%) SLA
2 7 (3.87%) GDPR
3 5 (2.76%) PMO
4 4 (2.21%) ISO/IEC 20000
4 4 (2.21%) ISO/IEC 27001
5 3 (1.66%) ISO 9001
6 2 (1.10%) Data Quality
6 2 (1.10%) ISO 22301
6 2 (1.10%) ISO 9000
6 2 (1.10%) ISO/IEC 27005
7 1 (0.55%) COBIT
7 1 (0.55%) Sarbanes-Oxley
System Software
1 30 (16.57%) Active Directory
2 10 (5.52%) Docker
3 8 (4.42%) VMware Infrastructure
4 5 (2.76%) vSphere
4 5 (2.76%) XenApp
4 5 (2.76%) XenDesktop
5 3 (1.66%) Hyper-V
6 2 (1.10%) BitLocker
6 2 (1.10%) Microsoft App-V
6 2 (1.10%) Virtual Desktop
6 2 (1.10%) Virtual Machines
Systems Management
1 8 (4.42%) Ansible
2 7 (3.87%) Puppet
3 6 (3.31%) Kubernetes
4 3 (1.66%) AirWatch
4 3 (1.66%) SCCM
4 3 (1.66%) Terraform
5 2 (1.10%) Docker Swarm
5 2 (1.10%) FortiGate
5 2 (1.10%) Jamf Pro
5 2 (1.10%) Microsoft Data Protection Manager
5 2 (1.10%) Microsoft Intune
5 2 (1.10%) Packer
5 2 (1.10%) SCDPM
5 2 (1.10%) SCOrch
5 2 (1.10%) SCSM
5 2 (1.10%) SCVMM
6 1 (0.55%) Failover Clustering
6 1 (0.55%) Oracle Identity Management
Vendors
1 48 (26.52%) Microsoft
2 18 (9.94%) Cisco
3 13 (7.18%) VMware
4 11 (6.08%) Citrix
5 5 (2.76%) Google
6 4 (2.21%) BT
6 4 (2.21%) Capita
6 4 (2.21%) Openreach
6 4 (2.21%) ServiceNow
6 4 (2.21%) Tableau
6 4 (2.21%) Veeam
7 3 (1.66%) Red Hat
8 2 (1.10%) Apple
8 2 (1.10%) BMC
8 2 (1.10%) Dell
8 2 (1.10%) JD Edwards
8 2 (1.10%) NetApp
8 2 (1.10%) Oracle
8 2 (1.10%) Remedy
8 2 (1.10%) Sophos