Period
to 19 August 2018

The following table provides summary statistics for permanent job vacancies advertised in Manchester with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 19 August 2018 with a comparison to the same period in the previous 2 years.

Services Delivery
North West > Manchester
6 months to
19 Aug 2018
Same period 2017 Same period 2016
Rank 126 111 71
Rank change year-on-year -15 -40 -1
Permanent jobs citing Service Delivery 167 233 283
As % of all permanent IT jobs advertised in Manchester 2.29% 2.85% 4.00%
As % of the Processes & Methodologies category 2.52% 3.08% 4.36%
Number of salaries quoted 136 194 243
Manchester median annual salary £46,750 £42,500 £47,500
Median salary % change year-on-year +10.00% -10.53% +11.76%
10th Percentile £26,625 £21,000 £29,000
90th Percentile £71,875 £72,500 £62,500
North West median annual salary £45,000 £42,500 £45,000
% change year-on-year +5.88% -5.56% -

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Manchester with a requirement for process or methodology skills.

All Process and Methodology Skills
Manchester
Permanent vacancies with a requirement for process or methodology skills 6,621 7,558 6,494
As % of all permanent IT jobs advertised in Manchester 90.99% 92.37% 91.89%
Number of salaries quoted 5,493 6,330 5,508
Manchester median annual salary £45,000 £42,500 £42,500
Median salary % change year-on-year +5.88% - +6.25%
10th Percentile £26,250 £26,250 £26,250
90th Percentile £67,500 £65,000 £63,750
North West median annual salary £45,000 £42,000 £40,000
% change year-on-year +7.14% +5.00% -

Service Delivery
Job Vacancy Trend in Manchester

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Manchester.

Job vacancy trend for Service Delivery in Manchester

Service Delivery
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in Manchester.

Salary trend for Service Delivery in Manchester

Service Delivery
Salary Histogram in Manchester

The salary distribution of IT jobs citing Service Delivery in Manchester over the 6 months to 19 August 2018.

Salary histogram for Service Delivery in Manchester

Service Delivery
Job Locations in Manchester

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the Manchester region over the 6 months to 19 August 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Stockport +16 17 £46,000 +76.92%
Salford -1 7 - - 2
Rochdale +2 4 £27,000 -40.00%
Altrincham - 3 £35,000 -
Bury -4 2 £22,000 -10.20%
Bolton +3 1 £37,500 +37.61% 2
Cheadle - 1 £50,000 -
Service Delivery
North West

For the 6 months to 19 August 2018, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Manchester region with a requirement for Service Delivery.

1 58 (34.73%) ITIL
2 53 (31.74%) Agile Software Development
3 46 (27.54%) Finance
4 34 (20.36%) Service Management
5 33 (19.76%) SQL
6 31 (18.56%) SLA
7 25 (14.97%) Telecoms
7 25 (14.97%) Windows
8 23 (13.77%) T-SQL
8 23 (13.77%) Retail
9 22 (13.17%) Active Directory
10 20 (11.98%) Software Engineering
10 20 (11.98%) Problem-Solving
11 19 (11.38%) Test Automation
11 19 (11.38%) Analytical Skills
11 19 (11.38%) Scrum
11 19 (11.38%) Microsoft
11 19 (11.38%) ITIL Certification
11 19 (11.38%) ITSM
11 19 (11.38%) Java
12 18 (10.78%) .NET
12 18 (10.78%) Cisco
12 18 (10.78%) Change Management
13 17 (10.18%) Broadband
13 17 (10.18%) SQL Server
14 16 (9.58%) OO
14 16 (9.58%) Test Strategy
15 15 (8.98%) Veeam
15 15 (8.98%) Windows Server
15 15 (8.98%) Office 365

Service Delivery
Co-occurring IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (7.19%) MS Exchange
2 9 (5.39%) Exchange Server 2013
3 5 (2.99%) IIS
4 3 (1.80%) SharePoint
5 1 (0.60%) Apache
5 1 (0.60%) Confluence
5 1 (0.60%) Skype for Business
Applications
1 4 (2.40%) Microsoft Excel
1 4 (2.40%) Microsoft Office
Business Applications
1 3 (1.80%) SAP S/4HANA
2 1 (0.60%) Dynamics AX
Cloud Services
1 15 (8.98%) Office 365
2 13 (7.78%) Microsoft Azure
3 4 (2.40%) Amazon AWS
4 3 (1.80%) IaaS
5 2 (1.20%) Google Cloud Platform
5 2 (1.20%) PaaS
5 2 (1.20%) SaaS
6 1 (0.60%) Dynamics 365
6 1 (0.60%) OneDrive
Communications & Networking
1 17 (10.18%) Broadband
2 13 (7.78%) Ethernet
3 11 (6.59%) VPN
4 10 (5.99%) VLAN
4 10 (5.99%) VoIP
5 9 (5.39%) Skype
6 7 (4.19%) SAN
7 5 (2.99%) Firewall
8 4 (2.40%) DHCP
8 4 (2.40%) DNS
8 4 (2.40%) Internet
9 3 (1.80%) NAS
9 3 (1.80%) TCP/IP
10 2 (1.20%) LAN
10 2 (1.20%) Network Security
10 2 (1.20%) PSTN
10 2 (1.20%) WAN
11 1 (0.60%) SSH
Database & Business Intelligence
1 17 (10.18%) SQL Server
2 12 (7.19%) SQL Server Integration Services
3 7 (4.19%) SQL Server Reporting Services
4 4 (2.40%) Data Warehouse
4 4 (2.40%) SQL Server 2012
4 4 (2.40%) SQL Server Analysis Services
5 2 (1.20%) MySQL
6 1 (0.60%) Big Data
6 1 (0.60%) Hadoop
6 1 (0.60%) Oracle Database
Development Applications
1 12 (7.19%) MSTest
1 12 (7.19%) NUnit
2 3 (1.80%) Atlassian Bamboo
2 3 (1.80%) Visual Studio
3 2 (1.20%) Artifactory
3 2 (1.20%) CA Release Automation
3 2 (1.20%) Git (software)
3 2 (1.20%) Jenkins
3 2 (1.20%) Selenium
4 1 (0.60%) Bitbucket
4 1 (0.60%) Cucumber
4 1 (0.60%) EasyMock
4 1 (0.60%) JIRA
4 1 (0.60%) JUnit
General
1 46 (27.54%) Finance
2 25 (14.97%) Telecoms
3 23 (13.77%) Retail
4 8 (4.79%) Banking
5 4 (2.40%) Marketing
6 3 (1.80%) Advertising
6 3 (1.80%) Legal
7 2 (1.20%) Back Office
7 2 (1.20%) Investment Banking
8 1 (0.60%) Billing
8 1 (0.60%) Games
8 1 (0.60%) Law
8 1 (0.60%) Local Government
8 1 (0.60%) Publishing
Job Titles
1 29 (17.37%) Service Manager
2 23 (13.77%) IT Manager
3 21 (12.57%) Delivery Manager
4 17 (10.18%) Services Delivery Manager
5 16 (9.58%) Consultant
5 16 (9.58%) Software Engineer
6 13 (7.78%) .NET Software Engineer
6 13 (7.78%) C# Software Engineer
7 9 (5.39%) IT Services Manager
7 9 (5.39%) Test Consultant
8 8 (4.79%) Agile Test Manager
8 8 (4.79%) Infrastructure Manager
8 8 (4.79%) Senior Consultant
8 8 (4.79%) Senior Test Consultant
8 8 (4.79%) Test Manager
9 7 (4.19%) 3rd Line Support
9 7 (4.19%) Analyst
9 7 (4.19%) IT Infrastructure Manager
9 7 (4.19%) ITIL Manager
9 7 (4.19%) ITIL Service Manager
Libraries, Frameworks & Software Standards
1 18 (10.78%) .NET
2 12 (7.19%) ASP.NET
2 12 (7.19%) CSS
2 12 (7.19%) HTML
2 12 (7.19%) jQuery
2 12 (7.19%) LINQ
2 12 (7.19%) RESTful
2 12 (7.19%) Silverlight
2 12 (7.19%) SOAP
2 12 (7.19%) WCF
2 12 (7.19%) Web Services
2 12 (7.19%) WF
2 12 (7.19%) WPF
2 12 (7.19%) XML
2 12 (7.19%) XSLT
3 3 (1.80%) Spring
4 1 (0.60%) .NET Framework
4 1 (0.60%) Gherkin
4 1 (0.60%) Java EE
4 1 (0.60%) JSF
Miscellaneous
1 19 (11.38%) Analytical Skills
2 11 (6.59%) Self-Motivation
3 10 (5.99%) Replication
4 6 (3.59%) Management Information System
4 6 (3.59%) User Experience
5 4 (2.40%) Data Centre
5 4 (2.40%) Virtual Team
6 2 (1.20%) Cyberattack
6 2 (1.20%) Greenfield Project
6 2 (1.20%) Public Cloud
6 2 (1.20%) Tandem
7 1 (0.60%) Client/Server
7 1 (0.60%) Computer Science
7 1 (0.60%) Enterprise Software
7 1 (0.60%) Mobile App
7 1 (0.60%) PKI
7 1 (0.60%) SWIFT
7 1 (0.60%) Video Conferencing
7 1 (0.60%) Wiki
Operating Systems
1 25 (14.97%) Windows
2 15 (8.98%) Windows Server
3 8 (4.79%) Unix
4 3 (1.80%) Linux
4 3 (1.80%) Mac OS X
4 3 (1.80%) Windows Server 2008
4 3 (1.80%) Windows Server 2012
5 2 (1.20%) Android
5 2 (1.20%) Apple iOS
5 2 (1.20%) Windows 10
6 1 (0.60%) CentOS
6 1 (0.60%) Red Hat Enterprise Linux
6 1 (0.60%) Windows 7
6 1 (0.60%) Windows XP
Processes & Methodologies
1 58 (34.73%) ITIL
2 53 (31.74%) Agile Software Development
3 34 (20.36%) Service Management
4 20 (11.98%) Problem-Solving
4 20 (11.98%) Software Engineering
5 19 (11.38%) ITSM
5 19 (11.38%) Scrum
5 19 (11.38%) Test Automation
6 18 (10.78%) Change Management
7 16 (9.58%) OO
7 16 (9.58%) Test Strategy
8 15 (8.98%) PRINCE2
9 14 (8.38%) Continuous Improvement
9 14 (8.38%) Line Management
9 14 (8.38%) Project Management
10 13 (7.78%) Continuous Integration
11 12 (7.19%) Disaster Recovery
11 12 (7.19%) MVVM
11 12 (7.19%) RUP
11 12 (7.19%) Use Case
Programming Languages
1 33 (19.76%) SQL
2 23 (13.77%) T-SQL
3 19 (11.38%) Java
4 15 (8.98%) C#
5 13 (7.78%) C++
5 13 (7.78%) JavaScript
6 12 (7.19%) PL/SQL
7 3 (1.80%) PowerShell
7 3 (1.80%) VBA
8 1 (0.60%) C
8 1 (0.60%) Python
8 1 (0.60%) Scala
8 1 (0.60%) VB
8 1 (0.60%) VB.NET
8 1 (0.60%) VB6
Qualifications
1 19 (11.38%) ITIL Certification
2 9 (5.39%) Microsoft Certification
3 7 (4.19%) Degree
4 6 (3.59%) MCSE
4 6 (3.59%) Security Cleared
5 4 (2.40%) MCSA
5 4 (2.40%) PRINCE2 Certification
6 3 (1.80%) CCNP
6 3 (1.80%) Cisco Certification
6 3 (1.80%) MCP
6 3 (1.80%) PMP
7 2 (1.20%) CISM
7 2 (1.20%) CISSP
7 2 (1.20%) MCITP
7 2 (1.20%) PMI Certification
8 1 (0.60%) Computer Science Degree
8 1 (0.60%) HNC
8 1 (0.60%) ISTQB
8 1 (0.60%) ITIL Foundation Certificate
8 1 (0.60%) MBA
Quality Assurance & Compliance
1 31 (18.56%) SLA
2 8 (4.79%) ISO/IEC 27001
3 5 (2.99%) PMO
4 4 (2.40%) Data Quality
4 4 (2.40%) QA
5 3 (1.80%) PCI DSS
6 2 (1.20%) ISO 9001
6 2 (1.20%) ISO/IEC 20000
7 1 (0.60%) GDPR
7 1 (0.60%) Sarbanes-Oxley
System Software
1 22 (13.17%) Active Directory
2 12 (7.19%) Hyper-V
3 8 (4.79%) VMware Infrastructure
4 5 (2.99%) Terminal Services
5 2 (1.20%) Docker
5 2 (1.20%) XenApp
6 1 (0.60%) Microsoft App-V
6 1 (0.60%) Oracle RAC
6 1 (0.60%) VMware ESXi
6 1 (0.60%) vSphere
Systems Management
1 11 (6.59%) Backup Exec
2 9 (5.39%) Failover Clustering
3 1 (0.60%) Data Guard
3 1 (0.60%) HP ALM
3 1 (0.60%) Oracle RMAN
3 1 (0.60%) vCenter Server
Vendors
1 19 (11.38%) Microsoft
2 18 (10.78%) Cisco
3 15 (8.98%) Veeam
4 14 (8.38%) VMware
5 8 (4.79%) Mitel
5 8 (4.79%) SAP
6 6 (3.59%) Citrix
7 5 (2.99%) Avaya
8 4 (2.40%) Nimble Storage
8 4 (2.40%) ServiceNow
9 3 (1.80%) Google
9 3 (1.80%) Oracle
9 3 (1.80%) Salesforce.com
10 2 (1.20%) BT
10 2 (1.20%) Cognizant
10 2 (1.20%) Openreach
10 2 (1.20%) Symantec
10 2 (1.20%) Virgin Media
11 1 (0.60%) Epicor
11 1 (0.60%) IFS