Service Delivery Job Trends in Manchester

Service Delivery
North West > Manchester

The table below provides summary statistics and salary benchmarking for jobs advertised in Manchester requiring Service Delivery skills. It covers permanent job vacancies from the 6 months leading up to 5 January 2026, with comparisons to the same periods in the previous two years.

6 months to
5 Jan 2026
Same period 2025 Same period 2024
Rank 59 74 70
Rank change year-on-year +15 -4 +71
Permanent jobs citing Service Delivery 83 89 78
As % of all permanent jobs in Manchester 2.97% 3.30% 3.31%
As % of the Processes & Methodologies category 3.69% 3.53% 3.61%
Number of salaries quoted 69 42 67
10th Percentile £31,500 £23,002 £22,460
25th Percentile £36,250 £33,188 £27,000
Median annual salary (50th Percentile) £42,500 £50,000 £43,500
Median % change year-on-year -15.00% +14.94% -9.38%
75th Percentile £50,000 £59,800 £64,000
90th Percentile £69,250 £67,500 £82,500
North West median annual salary £42,500 £45,000 £46,783
% change year-on-year -5.56% -3.81% -0.03%

All Process & Methodology Skills
Manchester

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Manchester.

Permanent vacancies with a requirement for process or methodology skills 2,252 2,524 2,161
As % of all permanent jobs advertised in Manchester 80.46% 93.52% 91.76%
Number of salaries quoted 1,328 1,174 1,717
10th Percentile £28,250 £32,500 £33,750
25th Percentile £35,500 £40,000 £43,750
Median annual salary (50th Percentile) £55,000 £55,000 £57,500
Median % change year-on-year - -4.35% -
75th Percentile £72,500 £72,500 £72,433
90th Percentile £87,500 £86,250 £84,335
North West median annual salary £50,000 £52,000 £53,000
% change year-on-year -3.85% -1.89% -3.64%

Service Delivery
Job Vacancy Trend in Manchester

Historical trend showing the proportion of permanent IT job postings citing Service Delivery relative to all permanent IT jobs advertised in Manchester.

Service Delivery job vacancy trend in Manchester

Service Delivery
Salary Trend in Manchester

Salary distribution trend for jobs in Manchester citing Service Delivery.

Salary distribution trend for jobs in Manchester citing Service Delivery

Service Delivery
Salary Histogram in Manchester

Salary distribution for jobs citing Service Delivery in Manchester over the 6 months to 5 January 2026.

Salary histogram for Service Delivery in Manchester

Service Delivery
Job Locations in Manchester

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the Manchester region over the 6 months to 5 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Salford +16 14 £42,500 -38.68% 3
Bury -2 5 £37,500 -
Wigan -5 3 £42,500 +82.80% 1
Bolton - 3 £42,500 - 2
Oldham - 1 £50,000 -
Service Delivery
North West

Service Delivery
Co-Occurring Skills & Capabilities in Manchester by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 9 (10.84%) Microsoft Exchange
2 3 (3.61%) SharePoint
3 1 (1.20%) Confluence
Applications
1 5 (6.02%) Microsoft Office
2 4 (4.82%) Chatbot
2 4 (4.82%) Microsoft Excel
2 4 (4.82%) Microsoft PowerPoint
Business Applications
1 1 (1.20%) Dynamics CRM
1 1 (1.20%) SAP S/4HANA
Cloud Services
1 23 (27.71%) Azure
2 17 (20.48%) Microsoft 365
3 11 (13.25%) Entra ID
4 8 (9.64%) AWS
5 6 (7.23%) IaaS
5 6 (7.23%) Power Platform
6 5 (6.02%) OCI
7 4 (4.82%) Azure Sentinel
8 2 (2.41%) Azure DevOps
8 2 (2.41%) Google Workspace
8 2 (2.41%) SaaS
9 1 (1.20%) Azure Stack
9 1 (1.20%) PaaS
9 1 (1.20%) Power Automate
Communications & Networking
1 9 (10.84%) Firewall
1 9 (10.84%) VLAN
1 9 (10.84%) VPN
2 8 (9.64%) DHCP
2 8 (9.64%) DNS
3 5 (6.02%) LAN
3 5 (6.02%) SSL
3 5 (6.02%) TCP/IP
3 5 (6.02%) WAN
Database & Business Intelligence
1 5 (6.02%) Power BI
2 4 (4.82%) BusinessObjects
2 4 (4.82%) Data Mining
3 3 (3.61%) MySQL
3 3 (3.61%) RDBMS
3 3 (3.61%) Relational Database
Development Applications
1 2 (2.41%) JIRA
General
1 26 (31.33%) Law
2 25 (30.12%) Social Skills
2 25 (30.12%) Telecoms
3 23 (27.71%) Military
4 11 (13.25%) Analytical Skills
5 10 (12.05%) Finance
5 10 (12.05%) Public Sector
6 9 (10.84%) Retail
7 8 (9.64%) Local Government
8 7 (8.43%) Fire and Rescue
9 5 (6.02%) Advertising
9 5 (6.02%) Police
10 3 (3.61%) Organisational Skills
11 2 (2.41%) Documentation Skills
11 2 (2.41%) Electronics
11 2 (2.41%) Legal
11 2 (2.41%) Manufacturing
11 2 (2.41%) Marketing
12 1 (1.20%) Games
Job Titles
1 14 (16.87%) Analyst
2 11 (13.25%) Delivery Manager
3 10 (12.05%) IT Support
4 8 (9.64%) Senior
4 8 (9.64%) Service Delivery Manager
4 8 (9.64%) Service Manager
4 8 (9.64%) Support Engineer
5 6 (7.23%) 3rd Line Support
5 6 (7.23%) IT Analyst
5 6 (7.23%) IT Engineer
5 6 (7.23%) IT Support Engineer
6 5 (6.02%) 3rd Line Support Technician
6 5 (6.02%) Enterprise Architect
6 5 (6.02%) Enterprise Infrastructure Architect
6 5 (6.02%) Infrastructure Architect
6 5 (6.02%) Security Engineer
6 5 (6.02%) Senior Architect
6 5 (6.02%) Senior Enterprise Architect
6 5 (6.02%) Senior Infrastructure Architect
6 5 (6.02%) Systems Engineer
Libraries, Frameworks & Software Standards
1 4 (4.82%) Software Packaging
2 3 (3.61%) FHIR
2 3 (3.61%) JSON
2 3 (3.61%) REST
3 1 (1.20%) .NET
3 1 (1.20%) Microsoft Graph
Miscellaneous
1 12 (14.46%) Driving Licence
2 5 (6.02%) CCTV
2 5 (6.02%) Management Information System
3 4 (4.82%) AI Agents
3 4 (4.82%) Data Structures
4 3 (3.61%) NHS
5 2 (2.41%) Analytical Mindset
5 2 (2.41%) Self-Motivation
6 1 (1.20%) Enterprise Storage
6 1 (1.20%) Foreign Exchange (FX)
6 1 (1.20%) Onboarding
6 1 (1.20%) Product Ownership
Operating Systems
1 16 (19.28%) Windows
2 14 (16.87%) Windows Server
3 4 (4.82%) Android
3 4 (4.82%) Apple iOS
4 2 (2.41%) Mac OS
Processes & Methodologies
1 23 (27.71%) Customer Service
2 20 (24.10%) ITIL
3 19 (22.89%) Collaborative Working
3 19 (22.89%) Continuous Improvement
3 19 (22.89%) Problem-Solving
4 12 (14.46%) ITSM
5 10 (12.05%) Cybersecurity
6 9 (10.84%) Remote Monitoring and Management
7 7 (8.43%) AI
7 7 (8.43%) Business Intelligence
7 7 (8.43%) Change Management
7 7 (8.43%) Service Management
7 7 (8.43%) Stakeholder Engagement
7 7 (8.43%) User Experience
8 6 (7.23%) Infrastructure Engineering
8 6 (7.23%) Security Management
9 5 (6.02%) Business Strategy
9 5 (6.02%) Coaching
9 5 (6.02%) Data Loss Prevention
9 5 (6.02%) IT Strategy
Programming Languages
1 9 (10.84%) SQL
2 6 (7.23%) PowerShell
3 4 (4.82%) VBA
4 3 (3.61%) JavaScript
5 1 (1.20%) C#
Qualifications
1 10 (12.05%) Degree
2 6 (7.23%) DBS Check
3 5 (6.02%) CCNA
3 5 (6.02%) Cisco Certification
4 4 (4.82%) A+ Certification
4 4 (4.82%) Network+ Certification
5 3 (3.61%) Security Cleared
6 2 (2.41%) Azure Certification
6 2 (2.41%) ITIL Certification
7 1 (1.20%) Computer Science Degree
7 1 (1.20%) ITIL Foundation Certificate
7 1 (1.20%) Microsoft Certification
7 1 (1.20%) SAP Certification
7 1 (1.20%) SC Cleared
Quality Assurance & Compliance
1 9 (10.84%) SLA
2 5 (6.02%) ISO 14001
2 5 (6.02%) NEBOSH
3 4 (4.82%) Cyber Essentials
4 3 (3.61%) HL7
5 2 (2.41%) GDPR
6 1 (1.20%) ISO/IEC 27001
System Software
1 17 (20.48%) Active Directory
2 3 (3.61%) Virtual Desktop
3 1 (1.20%) Virtual Machines
3 1 (1.20%) VMware Infrastructure
Systems Management
1 11 (13.25%) Microsoft Intune
2 5 (6.02%) Autotask
3 1 (1.20%) FortiGate
Vendors
1 31 (37.35%) Microsoft
2 6 (7.23%) Oracle
2 6 (7.23%) ServiceNow
3 4 (4.82%) Facebook
3 4 (4.82%) Genesys
4 3 (3.61%) SAP
5 2 (2.41%) Citrix
5 2 (2.41%) Google
6 1 (1.20%) Concur
6 1 (1.20%) Fortinet
6 1 (1.20%) Freshdesk
6 1 (1.20%) SolarWinds
6 1 (1.20%) VMware