Period
to 16 October 2018

The following table provides summary statistics for permanent job vacancies advertised in Manchester with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 16 October 2018 with a comparison to the same period in the previous 2 years.

Services Delivery
North West > Manchester
6 months to
16 Oct 2018
Same period 2017 Same period 2016
Rank 146 108 79
Rank change year-on-year -38 -29 -20
Permanent jobs citing Service Delivery 157 219 272
As % of all permanent IT jobs advertised in Manchester 2.16% 2.80% 3.72%
As % of the Processes & Methodologies category 2.38% 3.04% 4.03%
Number of salaries quoted 133 185 226
Manchester median annual salary £46,000 £42,500 £47,500
Median salary % change year-on-year +8.24% -10.53% +5.56%
10th Percentile £27,000 £22,475 £31,250
90th Percentile £71,459 £69,000 £62,500
North West median annual salary £45,000 £45,000 £45,000

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Manchester with a requirement for process or methodology skills.

All Process and Methodology Skills
Manchester
Permanent vacancies with a requirement for process or methodology skills 6,583 7,210 6,750
As % of all permanent IT jobs advertised in Manchester 90.48% 92.22% 92.30%
Number of salaries quoted 5,426 5,977 5,768
Manchester median annual salary £45,000 £43,000 £42,500
Median salary % change year-on-year +4.65% +1.18% +6.25%
10th Percentile £26,250 £26,250 £26,250
90th Percentile £69,625 £65,000 £63,750
North West median annual salary £45,000 £42,500 £40,000
% change year-on-year +5.88% +6.25% -

Service Delivery
Job Vacancy Trend in Manchester

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Manchester.

Job vacancy trend for Service Delivery in Manchester

Service Delivery
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery in Manchester.

Salary trend for Service Delivery in Manchester

Service Delivery
Salary Histogram in Manchester

The salary distribution of IT jobs citing Service Delivery in Manchester over the 6 months to 16 October 2018.

Salary histogram for Service Delivery in Manchester

Service Delivery
Job Locations in Manchester

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the Manchester region over the 6 months to 16 October 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Stockport +22 13 £45,500 +30.00%
Salford -7 6 - - 1
Rochdale +10 4 £27,000 -40.00% 1
Bolton +16 3 £37,500 +7.14% 1
Altrincham -9 1 £35,000 -6.67%
Wigan -13 1 - - 1
Cheadle - 1 £50,000 -
Service Delivery
North West

For the 6 months to 16 October 2018, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Manchester region with a requirement for Service Delivery.

1 57 (36.31%) ITIL
2 53 (33.76%) Agile Software Development
3 38 (24.20%) Service Management
4 36 (22.93%) Finance
5 28 (17.83%) SLA
6 27 (17.20%) Analytical Skills
7 23 (14.65%) Telecoms
8 22 (14.01%) Problem-Solving
9 21 (13.38%) Coaching
9 21 (13.38%) Change Management
9 21 (13.38%) ITSM
9 21 (13.38%) Windows
10 20 (12.74%) SQL
10 20 (12.74%) Scrum
11 18 (11.46%) Java
11 18 (11.46%) Software Engineering
11 18 (11.46%) Mentoring
11 18 (11.46%) People Management
11 18 (11.46%) Office 365
12 17 (10.83%) Cisco
12 17 (10.83%) Stakeholder Management
13 16 (10.19%) Project Management
13 16 (10.19%) Microsoft
13 16 (10.19%) Broadband
13 16 (10.19%) T-SQL
13 16 (10.19%) .NET
13 16 (10.19%) SQL Server
14 15 (9.55%) PRINCE2
14 15 (9.55%) OO
14 15 (9.55%) Active Directory

Service Delivery
Co-occurring IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (5.73%) MS Exchange
2 8 (5.10%) Exchange Server 2013
3 3 (1.91%) SharePoint
4 2 (1.27%) IIS
5 1 (0.64%) Apache
5 1 (0.64%) Confluence
5 1 (0.64%) Skype for Business
Applications
1 6 (3.82%) Microsoft Office
2 4 (2.55%) Microsoft Excel
Business Applications
1 3 (1.91%) SAP S/4HANA
2 1 (0.64%) Dynamics AX
Cloud Services
1 18 (11.46%) Office 365
2 9 (5.73%) Microsoft Azure
3 7 (4.46%) SaaS
4 3 (1.91%) Amazon AWS
5 1 (0.64%) Dynamics 365
5 1 (0.64%) IaaS
5 1 (0.64%) OneDrive
Communications & Networking
1 16 (10.19%) Broadband
2 13 (8.28%) Ethernet
3 10 (6.37%) VoIP
4 8 (5.10%) VLAN
5 7 (4.46%) Skype
5 7 (4.46%) VPN
6 5 (3.18%) DHCP
6 5 (3.18%) DNS
6 5 (3.18%) SAN
7 4 (2.55%) Firewall
7 4 (2.55%) Internet
7 4 (2.55%) TCP/IP
8 3 (1.91%) LAN
8 3 (1.91%) NAS
8 3 (1.91%) WAN
9 2 (1.27%) Network Security
9 2 (1.27%) PSTN
10 1 (0.64%) Cisco Nexus
10 1 (0.64%) MPLS
10 1 (0.64%) SSH
Database & Business Intelligence
1 16 (10.19%) SQL Server
2 11 (7.01%) SQL Server Integration Services
3 5 (3.18%) Data Warehouse
3 5 (3.18%) SQL Server 2012
3 5 (3.18%) SQL Server Analysis Services
3 5 (3.18%) SQL Server Reporting Services
4 3 (1.91%) MySQL
5 1 (0.64%) Big Data
5 1 (0.64%) Hadoop
5 1 (0.64%) Oracle Database
Development Applications
1 10 (6.37%) MSTest
1 10 (6.37%) NUnit
2 4 (2.55%) Atlassian Bamboo
3 3 (1.91%) Artifactory
3 3 (1.91%) CA Release Automation
3 3 (1.91%) Git (software)
4 2 (1.27%) Jenkins
4 2 (1.27%) Selenium
5 1 (0.64%) Bitbucket
5 1 (0.64%) Cucumber
5 1 (0.64%) EasyMock
5 1 (0.64%) JIRA
5 1 (0.64%) JUnit
General
1 36 (22.93%) Finance
2 23 (14.65%) Telecoms
3 14 (8.92%) Retail
4 8 (5.10%) Banking
5 3 (1.91%) Advertising
5 3 (1.91%) Legal
5 3 (1.91%) Marketing
6 2 (1.27%) Back Office
6 2 (1.27%) Investment Banking
7 1 (0.64%) Billing
7 1 (0.64%) Games
7 1 (0.64%) Law
7 1 (0.64%) Local Government
7 1 (0.64%) Publishing
Job Titles
1 34 (21.66%) Service Manager
2 26 (16.56%) IT Manager
3 22 (14.01%) Delivery Manager
4 17 (10.83%) Services Delivery Manager
5 14 (8.92%) IT Services Manager
5 14 (8.92%) Software Engineer
6 10 (6.37%) .NET Software Engineer
6 10 (6.37%) C# Software Engineer
6 10 (6.37%) Consultant
7 7 (4.46%) 3rd Line Support
8 6 (3.82%) Developer
8 6 (3.82%) Infrastructure Manager
8 6 (3.82%) Technical Manager
8 6 (3.82%) Test Consultant
9 5 (3.18%) Business Intelligence Developer
9 5 (3.18%) ITIL Manager
9 5 (3.18%) ITIL Service Manager
9 5 (3.18%) Provisioning Engineer
9 5 (3.18%) Senior Test Consultant
9 5 (3.18%) Telecoms Engineer
Libraries, Frameworks & Software Standards
1 16 (10.19%) .NET
2 10 (6.37%) ASP.NET
2 10 (6.37%) CSS
2 10 (6.37%) HTML
2 10 (6.37%) jQuery
2 10 (6.37%) LINQ
2 10 (6.37%) RESTful
2 10 (6.37%) Silverlight
2 10 (6.37%) SOAP
2 10 (6.37%) WCF
2 10 (6.37%) Web Services
2 10 (6.37%) WF
2 10 (6.37%) WPF
2 10 (6.37%) XML
2 10 (6.37%) XSLT
3 4 (2.55%) Spring
4 1 (0.64%) .NET Framework
4 1 (0.64%) Flash
4 1 (0.64%) Java EE
4 1 (0.64%) JSF
Miscellaneous
1 27 (17.20%) Analytical Skills
2 8 (5.10%) Replication
2 8 (5.10%) User Experience
3 6 (3.82%) Management Information System
3 6 (3.82%) Self-Motivation
4 4 (2.55%) Data Centre
4 4 (2.55%) Virtual Team
5 3 (1.91%) Greenfield Project
6 2 (1.27%) Public Cloud
7 1 (0.64%) Client/Server
7 1 (0.64%) Enterprise Software
7 1 (0.64%) Fintech
7 1 (0.64%) Mobile App
7 1 (0.64%) PKI
7 1 (0.64%) Social Media
7 1 (0.64%) SWIFT
7 1 (0.64%) Video Conferencing
7 1 (0.64%) Wiki
Operating Systems
1 21 (13.38%) Windows
2 10 (6.37%) Windows Server
3 5 (3.18%) Windows 10
4 3 (1.91%) Android
4 3 (1.91%) Apple iOS
4 3 (1.91%) Linux
4 3 (1.91%) Unix
4 3 (1.91%) Windows Server 2008
4 3 (1.91%) Windows Server 2012
4 3 (1.91%) Windows XP
5 1 (0.64%) CentOS
5 1 (0.64%) Mac OS X
5 1 (0.64%) Red Hat Enterprise Linux
Processes & Methodologies
1 57 (36.31%) ITIL
2 53 (33.76%) Agile Software Development
3 38 (24.20%) Service Management
4 22 (14.01%) Problem-Solving
5 21 (13.38%) Change Management
5 21 (13.38%) Coaching
5 21 (13.38%) ITSM
6 20 (12.74%) Scrum
7 18 (11.46%) Mentoring
7 18 (11.46%) People Management
7 18 (11.46%) Software Engineering
8 17 (10.83%) Stakeholder Management
9 16 (10.19%) Project Management
10 15 (9.55%) Incident Management
10 15 (9.55%) OO
10 15 (9.55%) PRINCE2
11 14 (8.92%) Service Delivery Management
12 11 (7.01%) Continuous Improvement
12 11 (7.01%) Continuous Integration
12 11 (7.01%) Test Automation
Programming Languages
1 20 (12.74%) SQL
2 18 (11.46%) Java
3 16 (10.19%) T-SQL
4 12 (7.64%) C#
5 11 (7.01%) C++
5 11 (7.01%) JavaScript
6 10 (6.37%) PL/SQL
7 3 (1.91%) PowerShell
8 1 (0.64%) Python
Qualifications
1 12 (7.64%) ITIL Certification
2 6 (3.82%) Degree
2 6 (3.82%) Microsoft Certification
3 4 (2.55%) PRINCE2 Certification
4 3 (1.91%) ITIL Foundation Certificate
4 3 (1.91%) MCSE
5 2 (1.27%) MCITP
5 2 (1.27%) PMI Certification
5 2 (1.27%) PMP
6 1 (0.64%) CCA
6 1 (0.64%) CCNP
6 1 (0.64%) Cisco Certification
6 1 (0.64%) Citrix Certification
6 1 (0.64%) ISEB
6 1 (0.64%) ISTQB
6 1 (0.64%) MBA
6 1 (0.64%) MCSA
6 1 (0.64%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 28 (17.83%) SLA
2 6 (3.82%) ISO/IEC 20000
3 5 (3.18%) Data Quality
3 5 (3.18%) ISO/IEC 27001
3 5 (3.18%) PMO
4 4 (2.55%) QA
5 1 (0.64%) COSHH
5 1 (0.64%) GDPR
5 1 (0.64%) PCI DSS
5 1 (0.64%) Sarbanes-Oxley
System Software
1 15 (9.55%) Active Directory
2 8 (5.10%) Hyper-V
2 8 (5.10%) VMware Infrastructure
3 3 (1.91%) Docker
3 3 (1.91%) Terminal Services
4 2 (1.27%) VMware ESXi
4 2 (1.27%) vSphere
5 1 (0.64%) Oracle RAC
5 1 (0.64%) XenApp
Systems Management
1 9 (5.73%) Backup Exec
2 7 (4.46%) Failover Clustering
3 4 (2.55%) WSUS
4 3 (1.91%) SCCM
5 2 (1.27%) vCenter Server
6 1 (0.64%) Data Guard
6 1 (0.64%) HP ALM
6 1 (0.64%) Oracle RMAN
Vendors
1 17 (10.83%) Cisco
2 16 (10.19%) Microsoft
3 13 (8.28%) Veeam
3 13 (8.28%) VMware
4 6 (3.82%) Avaya
4 6 (3.82%) Mitel
5 5 (3.18%) Citrix
5 5 (3.18%) Nimble Storage
6 4 (2.55%) SAP
6 4 (2.55%) ServiceNow
7 3 (1.91%) Oracle
7 3 (1.91%) Snow
8 2 (1.27%) BT
8 2 (1.27%) Cognizant
8 2 (1.27%) HP
8 2 (1.27%) Openreach
8 2 (1.27%) Salesforce.com
8 2 (1.27%) Symantec
8 2 (1.27%) Virgin Media
9 1 (0.64%) Google