The median annual salary for a Service Desk Team Leader was £27,500 in advertised job vacancies in the North West during the 3 months to 23 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
23 Mar 2017
Same period 2016 Same period 2015
Service Desk Team Lead
England / North West
Rank 252 233 241
Rank change year-on-year -19 +8  
Permanent jobs requiring a Service Desk Team Leader 5 7 9
As % of all permanent IT jobs advertised in the North West 0.082% 0.12% 0.14%
As % of the Job Titles category 0.085% 0.13% 0.14%
Number of salaries quoted 5 7 2
Median salary £27,500 £32,500 £27,000
Median salary % change year-on-year -15.38% +20.37%  
UK excluding London median salary £30,000 £32,500 £35,000
% change year-on-year -7.69% -7.14%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the North West. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
North West
Permanent job vacancies with a job title containing a recognized job role 5865 5483 6340
As % of all permanent IT job vacancies advertised in the North West 96.72% 97.06% 96.78%
Number of salaries quoted 4885 4606 5110
Median salary £40,000 £40,000 £40,000
90% offered a salary of more than £25,000 £24,000 £24,000
10% offered a salary of more than £60,000 £55,000 £60,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Service Desk Team Leader
Job Vacancy Trend in the North West

The job posting trend of jobs advertised in the North West that featured Service Desk Team Leader in the job title.

Job vacancy trend for Service Desk Team Leader in the North West

Service Desk Team Leader
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Team Leader in the North West.

Salary trend for Service Desk Team Leader in the North West

Service Desk Team Leader
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Team Leader within the North West region over the 3 months to 23 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -25 5 £27,500 -17.91% 2
Service Desk Team Leader
England

Service Desk Team Leader Skill Set
Top 30 Related IT Skills in the North West

For the 6 months to 23 March 2017, Service Desk Team Leader job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region featuring Service Desk Team Leader in the job title.

1 11 (68.75%) ITIL
1 11 (68.75%) Windows
2 9 (56.25%) Active Directory
2 9 (56.25%) Windows Server
3 7 (43.75%) SLA
3 7 (43.75%) Microsoft
4 6 (37.50%) MS Office
5 5 (31.25%) MS Exchange
5 5 (31.25%) Service Management
5 5 (31.25%) Citrix
5 5 (31.25%) Mentoring
6 4 (25.00%) Office 365
6 4 (25.00%) Performance Management
6 4 (25.00%) Windows Server 2008
6 4 (25.00%) Windows 7
6 4 (25.00%) TCP/IP
6 4 (25.00%) Cisco
7 3 (18.75%) MS Excel
7 3 (18.75%) Firewall
7 3 (18.75%) XenApp
7 3 (18.75%) People Management
7 3 (18.75%) VMware
7 3 (18.75%) Windows 10
7 3 (18.75%) Continuous Improvement
8 2 (12.50%) Exchange Server 2010
8 2 (12.50%) Windows Server 2012
8 2 (12.50%) Coaching
8 2 (12.50%) XenDesktop
8 2 (12.50%) SQL Server 2008
8 2 (12.50%) Hyper-V

Service Desk Team Leader Skill Set
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (31.25%) MS Exchange
2 2 (12.50%) Exchange Server 2010
3 1 (6.25%) Exchange Server 2013
3 1 (6.25%) IIS
3 1 (6.25%) SharePoint
3 1 (6.25%) SharePoint 2013
3 1 (6.25%) Skype for Business
Applications
1 6 (37.50%) MS Office
2 3 (18.75%) MS Excel
Cloud Services
1 4 (25.00%) Office 365
2 1 (6.25%) Azure Active Directory
2 1 (6.25%) Microsoft Azure
Communications & Networking
1 4 (25.00%) TCP/IP
2 3 (18.75%) Firewall
3 2 (12.50%) DHCP
3 2 (12.50%) DNS
4 1 (6.25%) IPsec
4 1 (6.25%) MPLS
4 1 (6.25%) Softphone
4 1 (6.25%) Unified Communications
4 1 (6.25%) VPN
Database & Business Intelligence
1 2 (12.50%) SQL Server
1 2 (12.50%) SQL Server 2008
2 1 (6.25%) SQL Server 2012
General
1 2 (12.50%) Finance
2 1 (6.25%) Telecoms
Miscellaneous
1 2 (12.50%) Management Information System
2 1 (6.25%) Analytical Skills
2 1 (6.25%) Fat Client
2 1 (6.25%) Thin Client
Operating Systems
1 11 (68.75%) Windows
2 9 (56.25%) Windows Server
3 4 (25.00%) Windows 7
3 4 (25.00%) Windows Server 2008
4 3 (18.75%) Windows 10
5 2 (12.50%) Windows Server 2012
6 1 (6.25%) Windows 8
Processes & Methodologies
1 11 (68.75%) ITIL
2 5 (31.25%) Mentoring
2 5 (31.25%) Service Management
3 4 (25.00%) Performance Management
4 3 (18.75%) Continuous Improvement
4 3 (18.75%) People Management
5 2 (12.50%) Coaching
5 2 (12.50%) Problem Management
6 1 (6.25%) Application Virtualisation
6 1 (6.25%) Asset Management
6 1 (6.25%) Incident Management
6 1 (6.25%) Line Management
6 1 (6.25%) Root Cause Analysis
6 1 (6.25%) Server Virtualisation
6 1 (6.25%) Service Delivery
6 1 (6.25%) SIEM
6 1 (6.25%) Statistics
6 1 (6.25%) Time Management
Qualifications
1 1 (6.25%) CCNA
1 1 (6.25%) Cisco Certification
1 1 (6.25%) ITIL Foundation Certificate
1 1 (6.25%) MCP
Quality Assurance & Compliance
1 7 (43.75%) SLA
2 1 (6.25%) PCI DSS
System Software
1 9 (56.25%) Active Directory
2 3 (18.75%) XenApp
3 2 (12.50%) Hyper-V
3 2 (12.50%) XenDesktop
Systems Management
1 1 (6.25%) SCCM
1 1 (6.25%) SCSM
Vendors
1 7 (43.75%) Microsoft
2 5 (31.25%) Citrix
3 4 (25.00%) Cisco
4 3 (18.75%) VMware
5 1 (6.25%) Avaya
5 1 (6.25%) CheckPoint
5 1 (6.25%) Dell
5 1 (6.25%) HP
5 1 (6.25%) Mitel
5 1 (6.25%) Wyse
Greater Manchester
Rullion
Salary: £23000 - £25000 per annum + Excellent Benefits
Posted: 4 hours ago
Manchester, Lancashire
Mane Contract Services Limited
Posted: Yesterday