The median annual salary for a Service Desk Team Leader was £27,500 in advertised job vacancies in the North West during the 3 months to 28 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Desk Team Lead
England / North West
3 months to
28 Jun 2017
Same period 2016 Same period 2015
Rank 261 223 252
Rank change year-on-year -38 +29  
Permanent jobs requiring a Service Desk Team Leader 11 14 4
As % of all permanent IT jobs advertised in the North West 0.16% 0.25% 0.063%
As % of the Job Titles category 0.17% 0.26% 0.065%
Number of salaries quoted 10 12 4
Median salary £27,500 £29,000 £30,000
Median salary % change year-on-year -5.17% -3.33%  
90% offered a salary of more than £27,150 £25,000 £29,300
10% offered a salary of more than £31,000 £36,050 £35,250
UK excluding London median salary £32,000 £32,500 £33,500
% change year-on-year -1.53% -2.98%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the North West. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
North West
Permanent job vacancies with a job title containing a recognized job role 6603 5488 6123
As % of all permanent IT job vacancies advertised in the North West 96.44% 97.86% 96.88%
Number of salaries quoted 5388 4656 4994
Median salary £40,000 £40,000 £40,000
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £60,000 £55,000 £57,500
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Service Desk Team Leader
Job Vacancy Trend in the North West

The job posting trend of jobs advertised in the North West that featured Service Desk Team Leader in the job title.

Job vacancy trend for Service Desk Team Leader in the North West

Service Desk Team Leader
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Team Leader in the North West.

Salary trend for Service Desk Team Leader in the North West

Service Desk Team Leader
Salary Histogram in the North West

The salary distribution of IT jobs citing Service Desk Team Leader in the North West over the 3 months to 28 June 2017.

Salary histogram for Service Desk Team Leader in the North West

Service Desk Team Leader
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Team Leader within the North West region over the 3 months to 28 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -27 9 £27,500 -8.33% 1
Cheshire -36 2 £40,000 +20.30% 2
Service Desk Team Leader
England

Service Desk Team Leader Skill Set
Top 30 Co-occurring IT Skills in the North West

For the 6 months to 28 June 2017, Service Desk Team Leader job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region featuring Service Desk Team Leader in the job title.

1 11 (68.75%) Microsoft Office
1 11 (68.75%) Windows
2 10 (62.50%) ITIL
3 9 (56.25%) Microsoft
4 7 (43.75%) Windows 7
4 7 (43.75%) Cisco
5 6 (37.50%) Mentoring
5 6 (37.50%) SLA
5 6 (37.50%) Citrix
6 5 (31.25%) Firewall
6 5 (31.25%) Windows Server
7 4 (25.00%) People Management
7 4 (25.00%) Windows 10
7 4 (25.00%) Windows Server 2012
7 4 (25.00%) SAP
7 4 (25.00%) SharePoint
8 3 (18.75%) VoIP
8 3 (18.75%) TCP/IP
8 3 (18.75%) Microsoft Excel
8 3 (18.75%) Active Directory
8 3 (18.75%) Management Information System
8 3 (18.75%) Finance
8 3 (18.75%) VMware
8 3 (18.75%) Service Management
8 3 (18.75%) Microsoft PowerPoint
8 3 (18.75%) Problem Management
8 3 (18.75%) Continuous Improvement
8 3 (18.75%) Office 365
8 3 (18.75%) Windows Server 2008
8 3 (18.75%) Line Management

Service Desk Team Leader Skill Set
Co-occurring IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (25.00%) SharePoint
2 2 (12.50%) Exchange Server 2010
2 2 (12.50%) MS Exchange
3 1 (6.25%) Exchange Server 2007
3 1 (6.25%) Exchange Server 2013
Applications
1 11 (68.75%) Microsoft Office
2 3 (18.75%) Microsoft Excel
2 3 (18.75%) Microsoft PowerPoint
Cloud Services
1 3 (18.75%) Office 365
Communications & Networking
1 5 (31.25%) Firewall
2 3 (18.75%) TCP/IP
2 3 (18.75%) VoIP
3 1 (6.25%) DNS
General
1 3 (18.75%) Finance
Miscellaneous
1 3 (18.75%) Management Information System
2 2 (12.50%) Analytical Skills
2 2 (12.50%) Fat Client
2 2 (12.50%) Thin Client
Operating Systems
1 11 (68.75%) Windows
2 7 (43.75%) Windows 7
3 5 (31.25%) Windows Server
4 4 (25.00%) Windows 10
4 4 (25.00%) Windows Server 2012
5 3 (18.75%) Windows Server 2008
6 1 (6.25%) Windows 8
6 1 (6.25%) Windows Server 2003
Processes & Methodologies
1 10 (62.50%) ITIL
2 6 (37.50%) Mentoring
3 4 (25.00%) People Management
4 3 (18.75%) Coaching
4 3 (18.75%) Continuous Improvement
4 3 (18.75%) Line Management
4 3 (18.75%) Problem Management
4 3 (18.75%) Service Management
5 2 (12.50%) Incident Management
5 2 (12.50%) Performance Management
6 1 (6.25%) Data Analysis
6 1 (6.25%) Service Delivery
Qualifications
1 1 (6.25%) CCNA
1 1 (6.25%) Cisco Certification
1 1 (6.25%) ITIL Certification
Quality Assurance & Compliance
1 6 (37.50%) SLA
System Software
1 3 (18.75%) Active Directory
2 2 (12.50%) XenApp
Systems Management
1 2 (12.50%) SCCM
1 2 (12.50%) SCSM
Vendors
1 9 (56.25%) Microsoft
2 7 (43.75%) Cisco
3 6 (37.50%) Citrix
4 4 (25.00%) SAP
5 3 (18.75%) VMware
6 2 (12.50%) Dell
6 2 (12.50%) HP
6 2 (12.50%) Wyse
Cheshire
Hays Specialist Recruitment Ltd
Posted: 8 days ago
Manchester, Lancashire
Itecco
Salary: £25000 - £30000 per annum
Posted: 5 days ago
Warrington, Cheshire
Connexus Group of Companies
Salary: Please specify expected salary within your cover letter
Posted: 27 days ago