Period
to 12 December 2018

The following table provides summary statistics for permanent job vacancies advertised in Merseyside with a requirement for Incident Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Incident Management over the 6 months to 12 December 2018 with a comparison to the same period in the previous 2 years.

Incident Management
North West > Merseyside
6 months to
12 Dec 2018
Same period 2017 Same period 2016
Rank 37 74 93
Rank change year-on-year +37 +19 -35
Permanent jobs citing Incident Management 39 12 15
As % of all permanent IT jobs advertised in Merseyside 5.04% 1.25% 1.15%
As % of the Processes & Methodologies category 5.53% 1.35% 1.26%
Number of salaries quoted 20 9 7
Merseyside median annual salary £25,250 £25,500 £32,500
Median salary % change year-on-year -0.98% -21.54% -18.75%
10th Percentile £20,250 £22,500 £22,050
90th Percentile £51,375 £31,050 £38,600
North West median annual salary £55,000 £45,000 £47,500
% change year-on-year +22.22% -5.26% +18.75%

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Merseyside with a requirement for process or methodology skills.

All Process and Methodology Skills
Merseyside
Permanent vacancies with a requirement for process or methodology skills 705 888 1,191
As % of all permanent IT jobs advertised in Merseyside 91.09% 92.40% 90.92%
Number of salaries quoted 546 687 796
Merseyside median annual salary £40,000 £40,000 £40,000
10th Percentile £26,250 £26,250 £26,250
90th Percentile £60,000 £63,750 £57,500
North West median annual salary £45,000 £43,000 £40,000
% change year-on-year +4.65% +7.50% -

Incident Management
Job Vacancy Trend in Merseyside

Job postings citing Incident Management as a percentage of all IT jobs advertised in Merseyside.

Job vacancy trend for Incident Management in Merseyside

Incident Management
Salary Trend in Merseyside

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management in Merseyside.

Salary trend for Incident Management in Merseyside

Incident Management
Salary Histogram in Merseyside

The salary distribution of IT jobs citing Incident Management in Merseyside over the 6 months to 12 December 2018.

Salary histogram for Incident Management in Merseyside

Incident Management
Job Locations in Merseyside

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the Merseyside region over the 6 months to 12 December 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Liverpool +22 28 £41,250 +61.76% 3
Bootle 0 6 £23,000 -
Incident Management
North West

For the 6 months to 12 December 2018, IT jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Merseyside region with a requirement for Incident Management.

1 26 (66.67%) ITIL
2 24 (61.54%) Problem Management
3 23 (58.97%) Problem-Solving
4 20 (51.28%) Service Management
5 18 (46.15%) Windows
5 18 (46.15%) Active Directory
5 18 (46.15%) Windows Server
6 17 (43.59%) Statistics
6 17 (43.59%) Configuration Management
7 16 (41.03%) SharePoint
7 16 (41.03%) Skype for Business
8 15 (38.46%) Exchange Server 2010
8 15 (38.46%) Data Quality
8 15 (38.46%) Exchange Server 2013
8 15 (38.46%) MS Exchange
8 15 (38.46%) Management Information System
9 14 (35.90%) Remedy
10 12 (30.77%) Information Security
11 11 (28.21%) Analytical Skills
11 11 (28.21%) Microsoft
12 9 (23.08%) SharePoint 2013
13 8 (20.51%) ISO/IEC 27001
13 8 (20.51%) Finance
14 7 (17.95%) Security Cleared
14 7 (17.95%) Security Operations
15 6 (15.38%) Driving Licence
15 6 (15.38%) Risk Assessment
15 6 (15.38%) Microsoft Office
16 5 (12.82%) CISSP
16 5 (12.82%) CISA

Incident Management
Co-occurring IT Skills in Merseyside by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (41.03%) SharePoint
1 16 (41.03%) Skype for Business
2 15 (38.46%) Exchange Server 2010
2 15 (38.46%) Exchange Server 2013
2 15 (38.46%) MS Exchange
3 9 (23.08%) SharePoint 2013
Applications
1 6 (15.38%) Microsoft Office
2 4 (10.26%) Microsoft Excel
2 4 (10.26%) Microsoft PowerPoint
Cloud Services
1 1 (2.56%) Office 365
Communications & Networking
1 4 (10.26%) Internet
1 4 (10.26%) WebEx
2 2 (5.13%) Network Security
Database & Business Intelligence
1 2 (5.13%) SQL Server
General
1 8 (20.51%) Finance
2 5 (12.82%) Legal
3 3 (7.69%) Banking
4 2 (5.13%) Retail
5 1 (2.56%) Marketing
5 1 (2.56%) Telecoms
Job Titles
1 24 (61.54%) Analyst
2 13 (33.33%) Service Analyst
3 12 (30.77%) Service Desk Engineer
4 9 (23.08%) Service Desk Analyst
5 8 (20.51%) Security Analyst
6 5 (12.82%) 2nd Line Engineer
6 5 (12.82%) 2nd Line Support
6 5 (12.82%) 2nd Line Support Engineer
6 5 (12.82%) ICT Engineer
6 5 (12.82%) Information Analyst
6 5 (12.82%) Senior Analyst
6 5 (12.82%) Service Desk Support
6 5 (12.82%) Support Engineer
7 4 (10.26%) 1st/2nd Line Support
7 4 (10.26%) 1st/2nd Line Support Engineer
7 4 (10.26%) Information Security Analyst
7 4 (10.26%) Operations Analyst
7 4 (10.26%) Support Analyst
8 3 (7.69%) Service Manager
8 3 (7.69%) Technical Support
Miscellaneous
1 15 (38.46%) Management Information System
2 11 (28.21%) Analytical Skills
3 6 (15.38%) Driving Licence
4 2 (5.13%) Cyber Kill Chain
4 2 (5.13%) Cyberattack
5 1 (2.56%) AS400
5 1 (2.56%) e-Learning
5 1 (2.56%) User Experience
Operating Systems
1 18 (46.15%) Windows
1 18 (46.15%) Windows Server
Processes & Methodologies
1 26 (66.67%) ITIL
2 24 (61.54%) Problem Management
3 23 (58.97%) Problem-Solving
4 20 (51.28%) Service Management
5 17 (43.59%) Configuration Management
5 17 (43.59%) Statistics
6 12 (30.77%) Information Security
7 7 (17.95%) Security Operations
8 6 (15.38%) Risk Assessment
9 5 (12.82%) Data Privacy
9 5 (12.82%) Stakeholder Management
10 4 (10.26%) Analytical Thinking
10 4 (10.26%) Business Continuity
10 4 (10.26%) Creative Thinking
10 4 (10.26%) Disaster Recovery
10 4 (10.26%) Process Management
10 4 (10.26%) Release Management
10 4 (10.26%) Stakeholder and Relationship Management
11 3 (7.69%) Change Management
12 2 (5.13%) ERP
Qualifications
1 7 (17.95%) Security Cleared
2 5 (12.82%) CISA
2 5 (12.82%) CISM
2 5 (12.82%) CISSP
3 4 (10.26%) Degree
4 1 (2.56%) CRISC
4 1 (2.56%) SC Cleared
Quality Assurance & Compliance
1 15 (38.46%) Data Quality
2 8 (20.51%) ISO/IEC 27001
3 4 (10.26%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
3 4 (10.26%) Sarbanes-Oxley
4 2 (5.13%) GDPR
4 2 (5.13%) PCI DSS
5 1 (2.56%) SLA
System Software
1 18 (46.15%) Active Directory
Vendors
1 14 (35.90%) Remedy
2 11 (28.21%) Microsoft
3 3 (7.69%) Citrix
4 2 (5.13%) Darktrace
4 2 (5.13%) Digital Shadows
5 1 (2.56%) Virgin Media