Period
to 20 August 2018

The following table provides summary statistics for permanent job vacancies advertised in Merseyside with a requirement for Incident Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Incident Management over the 6 months to 20 August 2018 with a comparison to the same period in the previous 2 years.

Incident Management
North West > Merseyside
6 months to
20 Aug 2018
Same period 2017 Same period 2016
Rank 53 84 80
Rank change year-on-year +31 -4 -5
Permanent jobs citing Incident Management 25 11 8
As % of all permanent IT jobs advertised in Merseyside 2.88% 1.08% 0.82%
As % of the Processes & Methodologies category 3.14% 1.18% 0.94%
Number of salaries quoted 17 8 9
Merseyside median annual salary £27,500 £26,500 £32,500
Median salary % change year-on-year +3.77% -18.46% -9.72%
10th Percentile £20,250 £25,150 £21,400
90th Percentile £52,500 £28,600 £37,300
North West median annual salary £38,500 £37,500 £45,000
% change year-on-year +2.67% -16.67% +20.00%

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Merseyside with a requirement for process or methodology skills.

All Process and Methodology Skills
Merseyside
Permanent vacancies with a requirement for process or methodology skills 795 931 852
As % of all permanent IT jobs advertised in Merseyside 91.48% 91.27% 86.94%
Number of salaries quoted 637 682 650
Merseyside median annual salary £41,000 £40,000 £40,000
Median salary % change year-on-year +2.50% - -
10th Percentile £26,250 £26,250 £26,250
90th Percentile £63,750 £65,000 £60,000
North West median annual salary £45,000 £42,000 £40,000
% change year-on-year +7.14% +5.00% -

Incident Management
Job Vacancy Trend in Merseyside

Job postings citing Incident Management as a percentage of all IT jobs advertised in Merseyside.

Job vacancy trend for Incident Management in Merseyside

Incident Management
Salary Trend in Merseyside

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management in Merseyside.

Salary trend for Incident Management in Merseyside

Incident Management
Salary Histogram in Merseyside

The salary distribution of IT jobs citing Incident Management in Merseyside over the 6 months to 20 August 2018.

Salary histogram for Incident Management in Merseyside

Incident Management
Job Locations in Merseyside

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the Merseyside region over the 6 months to 20 August 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Liverpool +27 21 £27,500 +3.77% 1
Birkenhead - 2 £27,500 -
Bootle - 2 - -
Incident Management
North West

For the 6 months to 20 August 2018, IT jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Merseyside region with a requirement for Incident Management.

1 17 (68.00%) ITIL
2 16 (64.00%) Problem Management
3 14 (56.00%) Windows
3 14 (56.00%) Problem-Solving
4 12 (48.00%) Configuration Management
4 12 (48.00%) Active Directory
4 12 (48.00%) MS Exchange
4 12 (48.00%) Statistics
5 11 (44.00%) Skype for Business
5 11 (44.00%) Exchange Server 2010
5 11 (44.00%) Exchange Server 2013
5 11 (44.00%) Data Quality
5 11 (44.00%) SharePoint
5 11 (44.00%) Management Information System
5 11 (44.00%) Windows Server
6 10 (40.00%) Service Management
6 10 (40.00%) Remedy
7 6 (24.00%) Security Cleared
7 6 (24.00%) Driving Licence
8 5 (20.00%) SharePoint 2013
8 5 (20.00%) Risk Assessment
8 5 (20.00%) Information Security
8 5 (20.00%) Change Management
9 4 (16.00%) CISSP
9 4 (16.00%) Internet
9 4 (16.00%) Microsoft
9 4 (16.00%) CISA
9 4 (16.00%) CISM
9 4 (16.00%) Security Testing
9 4 (16.00%) PCI DSS

Incident Management
Co-occurring IT Skills in Merseyside by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (48.00%) MS Exchange
2 11 (44.00%) Exchange Server 2010
2 11 (44.00%) Exchange Server 2013
2 11 (44.00%) SharePoint
2 11 (44.00%) Skype for Business
3 5 (20.00%) SharePoint 2013
4 2 (8.00%) Elasticsearch
Applications
1 2 (8.00%) Microsoft Excel
1 2 (8.00%) Microsoft Office
1 2 (8.00%) Microsoft PowerPoint
Cloud Services
1 2 (8.00%) Office 365
Communications & Networking
1 4 (16.00%) Internet
2 1 (4.00%) Cisco Firepower
2 1 (4.00%) Cisco ISE
2 1 (4.00%) Cisco Wireless
2 1 (4.00%) Firewall
2 1 (4.00%) Network Security
2 1 (4.00%) Wireless
Database & Business Intelligence
1 2 (8.00%) MongoDB
1 2 (8.00%) NoSQL
2 1 (4.00%) Big Data
2 1 (4.00%) Data Warehouse
2 1 (4.00%) InterSystems Cache
2 1 (4.00%) Oracle BI EE
2 1 (4.00%) Oracle BI Publisher
2 1 (4.00%) Oracle Database 12c
Development Applications
1 2 (8.00%) Jasmine
General
1 3 (12.00%) Finance
2 2 (8.00%) Manufacturing
3 1 (4.00%) Banking
3 1 (4.00%) Law
3 1 (4.00%) Legal
3 1 (4.00%) Telecoms
Job Titles
1 13 (52.00%) Analyst
2 11 (44.00%) Service Desk Engineer
3 8 (32.00%) Service Analyst
4 7 (28.00%) Service Desk Analyst
5 6 (24.00%) Service Desk Support
6 5 (20.00%) 1st/2nd Line Support
6 5 (20.00%) 1st/2nd Line Support Engineer
6 5 (20.00%) 2nd Line Engineer
6 5 (20.00%) 2nd Line Support
6 5 (20.00%) 2nd Line Support Engineer
6 5 (20.00%) Operations Analyst
6 5 (20.00%) Support Engineer
7 4 (16.00%) ICT Engineer
7 4 (16.00%) ICT Support
7 4 (16.00%) ICT Support Engineer
7 4 (16.00%) Security Analyst
7 4 (16.00%) Security Operations Analyst
8 3 (12.00%) Developer
9 2 (8.00%) Senior Analyst
9 2 (8.00%) Technical Support
Libraries, Frameworks & Software Standards
1 2 (8.00%) AngularJS
1 2 (8.00%) Elastic Stack
1 2 (8.00%) Jest
1 2 (8.00%) Kafka
1 2 (8.00%) React
1 2 (8.00%) Spring
1 2 (8.00%) Spring Boot
Miscellaneous
1 11 (44.00%) Management Information System
2 6 (24.00%) Driving Licence
3 4 (16.00%) Cyber Kill Chain
3 4 (16.00%) Cyberattack
4 2 (8.00%) Life Science
5 1 (4.00%) Analytical Skills
5 1 (4.00%) AS400
5 1 (4.00%) Computer Science
5 1 (4.00%) Data Centre
5 1 (4.00%) Self-Motivation
Operating Systems
1 14 (56.00%) Windows
2 11 (44.00%) Windows Server
3 3 (12.00%) Windows 10
3 3 (12.00%) Windows 7
4 2 (8.00%) Linux
4 2 (8.00%) Unix
Processes & Methodologies
1 17 (68.00%) ITIL
2 16 (64.00%) Problem Management
3 14 (56.00%) Problem-Solving
4 12 (48.00%) Configuration Management
4 12 (48.00%) Statistics
5 10 (40.00%) Service Management
6 5 (20.00%) Change Management
6 5 (20.00%) Information Security
6 5 (20.00%) Risk Assessment
7 4 (16.00%) Analytics
7 4 (16.00%) Coaching
7 4 (16.00%) Cyber Threat Intelligence
7 4 (16.00%) Malware Analysis
7 4 (16.00%) Mentoring
7 4 (16.00%) Penetration Testing
7 4 (16.00%) Security Architecture
7 4 (16.00%) Security Operations
7 4 (16.00%) Security Testing
7 4 (16.00%) SIEM
7 4 (16.00%) Vulnerability Scanning
Programming Languages
1 2 (8.00%) ES6
1 2 (8.00%) Java
1 2 (8.00%) JavaScript
1 2 (8.00%) Shell Script
1 2 (8.00%) SQL
Qualifications
1 6 (24.00%) Security Cleared
2 4 (16.00%) CISA
2 4 (16.00%) CISM
2 4 (16.00%) CISSP
2 4 (16.00%) Degree
3 3 (12.00%) ITIL Certification
4 1 (4.00%) CCIE
4 1 (4.00%) CCNP
4 1 (4.00%) Cisco Certification
Quality Assurance & Compliance
1 11 (44.00%) Data Quality
2 4 (16.00%) ISO/IEC 27001
2 4 (16.00%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
2 4 (16.00%) PCI DSS
3 2 (8.00%) SLA
4 1 (4.00%) GDPR
4 1 (4.00%) ISAE 3402
System Software
1 12 (48.00%) Active Directory
Systems Management
1 2 (8.00%) Ansible
1 2 (8.00%) Kibana
1 2 (8.00%) logstash
Vendors
1 10 (40.00%) Remedy
2 4 (16.00%) Darktrace
2 4 (16.00%) Digital Shadows
2 4 (16.00%) Microsoft
3 2 (8.00%) Citrix
3 2 (8.00%) VMware
4 1 (4.00%) Cisco
4 1 (4.00%) Oracle