Period
to 19 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Merseyside with a requirement for Incident Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Incident Management over the 6 months to 19 November 2017 with a comparison to the same period in the previous 2 years.

Incident Management
North West > Merseyside
6 months to
19 Nov 2017
Same period 2016 Same period 2015
Rank 77 94 56
Rank change year-on-year +17 -38 +31
Permanent jobs citing Incident Management 10 14 26
As % of all permanent IT jobs advertised in Merseyside 1.01% 1.08% 2.77%
As % of the Processes & Methodologies category 1.12% 1.22% 3.16%
Number of salaries quoted 7 8 12
Merseyside median annual salary £26,500 £32,500 £38,750
Median salary % change year-on-year -18.46% -16.13% +9.15%
10th Percentile £23,900 £22,750 £33,000
90th Percentile £34,100 £37,950 £48,375
North West median annual salary £45,000 £47,500 £40,000
% change year-on-year -5.26% +18.75% -1.23%

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Merseyside with a requirement for process or methodology skills.

All Process and Methodology Skills
Merseyside
Permanent vacancies with a requirement for process or methodology skills 895 1146 824
As % of all permanent IT jobs advertised in Merseyside 90.59% 88.49% 87.75%
Number of salaries quoted 668 775 618
Merseyside median annual salary £40,500 £40,000 £40,000
Median salary % change year-on-year +1.25% - -
10th Percentile £27,261 £26,250 £25,500
90th Percentile £66,250 £57,500 £65,000
North West median annual salary £42,500 £40,000 £40,000
% change year-on-year +6.25% - +1.27%

Incident Management
Job Vacancy Trend in Merseyside

Job postings citing Incident Management as a percentage of all IT jobs advertised in Merseyside.

Job vacancy trend for Incident Management in Merseyside

Incident Management
Salary Trend in Merseyside

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management in Merseyside.

Salary trend for Incident Management in Merseyside

Incident Management
Salary Histogram in Merseyside

The salary distribution of IT jobs citing Incident Management in Merseyside over the 6 months to 19 November 2017.

Salary histogram for Incident Management in Merseyside

Incident Management
Job Locations in Merseyside

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the Merseyside region over the 6 months to 19 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Liverpool +21 10 £26,500 -18.46%
Bootle -2 2 - -
Incident Management
North West

For the 6 months to 19 November 2017, IT jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Merseyside region with a requirement for Incident Management.

1 9 (90.00%) ITIL
1 9 (90.00%) Windows
2 8 (80.00%) Active Directory
3 7 (70.00%) MS Exchange
4 5 (50.00%) Service Management
4 5 (50.00%) Problem Management
4 5 (50.00%) Microsoft
4 5 (50.00%) Exchange Server 2010
4 5 (50.00%) Exchange Server 2013
4 5 (50.00%) Windows Server
5 4 (40.00%) Skype for Business
5 4 (40.00%) Security Cleared
5 4 (40.00%) Windows 7
5 4 (40.00%) Statistics
5 4 (40.00%) SharePoint
5 4 (40.00%) Configuration Management
6 3 (30.00%) SLA
6 3 (30.00%) Internet
6 3 (30.00%) Remedy
6 3 (30.00%) Finance
6 3 (30.00%) Management Information System
6 3 (30.00%) Data Quality
6 3 (30.00%) Driving Licence
6 3 (30.00%) Windows 10
7 2 (20.00%) Banking
7 2 (20.00%) Risk Assessment
7 2 (20.00%) Microsoft Office
7 2 (20.00%) HP
8 1 (10.00%) Citrix
8 1 (10.00%) ITIL Certification

Incident Management
Co-occurring IT Skills in Merseyside by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (70.00%) MS Exchange
2 5 (50.00%) Exchange Server 2010
2 5 (50.00%) Exchange Server 2013
3 4 (40.00%) SharePoint
3 4 (40.00%) Skype for Business
Applications
1 2 (20.00%) Microsoft Office
Cloud Services
1 1 (10.00%) Office 365
Communications & Networking
1 3 (30.00%) Internet
2 1 (10.00%) TCP/IP
2 1 (10.00%) Wireless
General
1 3 (30.00%) Finance
2 2 (20.00%) Banking
3 1 (10.00%) Investment Banking
3 1 (10.00%) Law
3 1 (10.00%) Manufacturing
Job Titles
1 4 (40.00%) Service Desk Engineer
1 4 (40.00%) Support Engineer
2 3 (30.00%) Service Desk Support
3 2 (20.00%) 1st/2nd Line Support
3 2 (20.00%) 1st/2nd Line Support Engineer
3 2 (20.00%) 2nd Line Engineer
3 2 (20.00%) 2nd Line Support
3 2 (20.00%) 2nd Line Support Engineer
3 2 (20.00%) Analyst
3 2 (20.00%) Help Desk Support
3 2 (20.00%) ICT Engineer
3 2 (20.00%) ICT Support
3 2 (20.00%) ICT Support Engineer
3 2 (20.00%) Service Analyst
3 2 (20.00%) Service Desk Analyst
3 2 (20.00%) Windows Engineer
3 2 (20.00%) Windows Support Engineer
4 1 (10.00%) Field Support Engineer
4 1 (10.00%) Help Desk Engineer
4 1 (10.00%) IT Support Engineer
Miscellaneous
1 3 (30.00%) Driving Licence
1 3 (30.00%) Management Information System
2 1 (10.00%) Analytical Skills
2 1 (10.00%) Blackberry
2 1 (10.00%) iPad
Operating Systems
1 9 (90.00%) Windows
2 5 (50.00%) Windows Server
3 4 (40.00%) Windows 7
4 3 (30.00%) Windows 10
Processes & Methodologies
1 9 (90.00%) ITIL
2 5 (50.00%) Problem Management
2 5 (50.00%) Service Management
3 4 (40.00%) Configuration Management
3 4 (40.00%) Statistics
4 2 (20.00%) Risk Assessment
5 1 (10.00%) CAD
5 1 (10.00%) ITIL V3
5 1 (10.00%) Project Management
5 1 (10.00%) Service Delivery
5 1 (10.00%) Stakeholder Management
Qualifications
1 4 (40.00%) Security Cleared
2 1 (10.00%) Degree
2 1 (10.00%) ITIL Certification
Quality Assurance & Compliance
1 3 (30.00%) Data Quality
1 3 (30.00%) SLA
System Software
1 8 (80.00%) Active Directory
Systems Management
1 1 (10.00%) SCOM
Vendors
1 5 (50.00%) Microsoft
2 3 (30.00%) Remedy
3 2 (20.00%) HP
4 1 (10.00%) Citrix