Senior Service Desk Analyst Jobs in the Midlands

Senior Service Desk Analyst
England > Midlands

The median Senior Service Desk Analyst salary in the Midlands is £33,500 per year, according to job vacancies posted during the 6 months leading to 28 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
28 May 2025
Same period 2024 Same period 2023
Rank 260 314 311
Rank change year-on-year +54 -3 +23
Permanent jobs requiring a Senior Service Desk Analyst 2 8 4
As % of all permanent jobs advertised in the Midlands 0.029% 0.063% 0.045%
As % of the Job Titles category 0.032% 0.067% 0.050%
Number of salaries quoted 2 8 3
10th Percentile £31,400 £36,788 £29,200
25th Percentile £32,000 £39,268 £29,500
Median annual salary (50th Percentile) £33,500 £40,313 £30,000
Median % change year-on-year -16.90% +34.38% +14.29%
75th Percentile £34,500 £41,358 £34,500
90th Percentile £34,800 - £36,600
England median annual salary £45,000 £40,313 £32,518
% change year-on-year +11.63% +23.97% +11.17%

All Permanent IT Job Vacancies
Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Midlands with a recognized job title 6,261 11,918 8,016
% of permanent jobs with a recognized job title 92.10% 94.53% 89.66%
Number of salaries quoted 2,620 8,778 4,580
10th Percentile £26,500 £26,250 £28,500
25th Percentile £32,500 £33,930 £37,500
Median annual salary (50th Percentile) £47,683 £47,500 £52,500
Median % change year-on-year +0.39% -9.52% +5.00%
75th Percentile £62,500 £60,500 £67,500
90th Percentile £75,000 £75,000 £77,500
England median annual salary £56,000 £52,500 £60,800
% change year-on-year +6.67% -13.65% +1.33%

Senior Service Desk Analyst
Job Vacancy Trend in the Midlands

Job postings that featured Senior Service Desk Analyst in the job title as a proportion of all IT jobs advertised in the Midlands.

Job vacancy trend for Senior Service Desk Analyst in the Midlands

Senior Service Desk Analyst
Salary Trend in the Midlands

3-month moving average salary quoted in jobs citing Senior Service Desk Analyst in the Midlands.

Salary trend for Senior Service Desk Analyst in the Midlands

Senior Service Desk Analyst
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Senior Service Desk Analyst within the Midlands region over the 6 months to 28 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
East Midlands - 2 £33,500 - 1
Senior Service Desk Analyst
England

Senior Service Desk Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in the Midlands

For the 6 months to 28 May 2025, Senior Service Desk Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Midlands region featuring Senior Service Desk Analyst in the job title.

1 2 (100.00%) ITIL
1 2 (100.00%) Social Skills
2 1 (50.00%) Onboarding
2 1 (50.00%) Change Management
2 1 (50.00%) Firewall
2 1 (50.00%) ITSM
2 1 (50.00%) Stakeholder Management
2 1 (50.00%) VMware
2 1 (50.00%) Microsoft Office
2 1 (50.00%) VMware Infrastructure
2 1 (50.00%) Android
2 1 (50.00%) Azure
2 1 (50.00%) Apple iOS
2 1 (50.00%) Process Improvement
2 1 (50.00%) Microsoft 365
2 1 (50.00%) Windows Server
2 1 (50.00%) CompTIA Security+
2 1 (50.00%) Problem-Solving
2 1 (50.00%) Windows
2 1 (50.00%) MCSA
2 1 (50.00%) DHCP
2 1 (50.00%) TCP/IP
2 1 (50.00%) VPN
2 1 (50.00%) DNS
2 1 (50.00%) Microsoft
2 1 (50.00%) Active Directory
2 1 (50.00%) HP
2 1 (50.00%) Microsoft Certification
2 1 (50.00%) A+ Certification
2 1 (50.00%) Sophos

Senior Service Desk Analyst Skill Set
Co-occurring Skills and Capabilities in the Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (50.00%) Microsoft Office
Cloud Services
1 1 (50.00%) Azure
1 1 (50.00%) Microsoft 365
Communications & Networking
1 1 (50.00%) DHCP
1 1 (50.00%) DNS
1 1 (50.00%) Firewall
1 1 (50.00%) TCP/IP
1 1 (50.00%) VPN
General
1 2 (100.00%) Social Skills
Miscellaneous
1 1 (50.00%) Onboarding
Operating Systems
1 1 (50.00%) Android
1 1 (50.00%) Apple iOS
1 1 (50.00%) Windows
1 1 (50.00%) Windows Server
Processes & Methodologies
1 2 (100.00%) ITIL
2 1 (50.00%) Change Management
2 1 (50.00%) ITSM
2 1 (50.00%) Problem-Solving
2 1 (50.00%) Process Improvement
2 1 (50.00%) Stakeholder Management
Qualifications
1 1 (50.00%) A+ Certification
1 1 (50.00%) CompTIA Security+
1 1 (50.00%) MCSA
1 1 (50.00%) Microsoft Certification
System Software
1 1 (50.00%) Active Directory
1 1 (50.00%) VMware Infrastructure
Vendors
1 1 (50.00%) HP
1 1 (50.00%) Microsoft
1 1 (50.00%) Sophos
1 1 (50.00%) VMware