Period
to 20 November 2017

The median annual salary for a Service Manager was £45,000 in advertised job vacancies in Newcastle upon Tyne during the 6 months to 20 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Services Manager
Tyne and Wear > Newcastle upon Tyne
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 65 73 86
Rank change year-on-year +8 +13 -5
Permanent jobs requiring a Service Manager 17 18 7
As % of all permanent IT jobs advertised in Newcastle upon Tyne 2.31% 1.83% 0.84%
As % of the Job Titles category 2.39% 1.95% 0.88%
Number of salaries quoted 16 15 2
Newcastle upon Tyne median annual salary £45,000 £44,738 £39,719
Median salary % change year-on-year +0.59% +12.64% -6.54%
10th Percentile £35,750 £31,250 £36,651
90th Percentile £47,500 £49,250 £43,904
Tyne and Wear median annual salary £44,250 £44,119 £39,719
% change year-on-year +0.30% +11.08% -6.54%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Newcastle upon Tyne. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Newcastle upon Tyne
Permanent vacancies in Newcastle upon Tyne with a recognized job title 710 925 798
% of permanent IT jobs with a recognized job title 96.60% 94.00% 96.26%
Number of salaries quoted 612 774 679
Newcastle upon Tyne median annual salary £38,959 £40,000 £37,500
Median salary % change year-on-year -2.60% +6.67% +7.14%
10th Percentile £22,500 £23,750 £23,500
90th Percentile £62,500 £60,000 £58,350
Tyne and Wear median annual salary £39,513 £40,000 £37,500
% change year-on-year -1.22% +6.67% +7.14%

Service Manager
Job Vacancy Trend in Newcastle upon Tyne

Job postings that featured Service Manager in the job title as a percentage of all IT jobs advertised in Newcastle upon Tyne.

Job vacancy trend for Service Manager in Newcastle upon Tyne

Service Manager
Salary Trend in Newcastle upon Tyne

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager in Newcastle upon Tyne.

Salary trend for Service Manager in Newcastle upon Tyne

Service Manager
Salary Histogram in Newcastle upon Tyne

The salary distribution of IT jobs citing Service Manager in Newcastle upon Tyne over the 6 months to 20 November 2017.

Salary histogram for Service Manager in Newcastle upon Tyne

Service Manager Skill Set
Top 30 Co-occurring IT Skills in Newcastle upon Tyne

For the 6 months to 20 November 2017, Service Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Newcastle upon Tyne region featuring Service Manager in the job title.

1 16 (94.12%) Service Delivery
2 10 (58.82%) Incident Management
3 7 (41.18%) IT Strategy
3 7 (41.18%) Resource Management
3 7 (41.18%) Ticket Management
3 7 (41.18%) ITIL
3 7 (41.18%) Service Management
3 7 (41.18%) Finance
4 4 (23.53%) ITIL Certification
5 3 (17.65%) Service Delivery Management
5 3 (17.65%) Problem Management
5 3 (17.65%) Project Management
5 3 (17.65%) Change Management
6 2 (11.76%) JavaScript
6 2 (11.76%) SQL
6 2 (11.76%) Automotive
6 2 (11.76%) Manufacturing
6 2 (11.76%) Stakeholder Management
6 2 (11.76%) Business Continuity
7 1 (5.88%) C
7 1 (5.88%) Agile Software Development
7 1 (5.88%) Enterprise Architecture
7 1 (5.88%) Operations Management
7 1 (5.88%) JIRA
7 1 (5.88%) BCP
7 1 (5.88%) Configuration Management
7 1 (5.88%) PRINCE2
7 1 (5.88%) Windows
7 1 (5.88%) DHCP
7 1 (5.88%) DNS

Service Manager Skill Set
Co-occurring IT Skills in Newcastle upon Tyne by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Communications & Networking
1 1 (5.88%) DHCP
1 1 (5.88%) DNS
Development Applications
1 1 (5.88%) JIRA
General
1 7 (41.18%) Finance
2 2 (11.76%) Automotive
2 2 (11.76%) Manufacturing
Operating Systems
1 1 (5.88%) Windows
1 1 (5.88%) Windows Server
Processes & Methodologies
1 16 (94.12%) Service Delivery
2 10 (58.82%) Incident Management
3 7 (41.18%) IT Strategy
3 7 (41.18%) ITIL
3 7 (41.18%) Resource Management
3 7 (41.18%) Service Management
3 7 (41.18%) Ticket Management
4 3 (17.65%) Change Management
4 3 (17.65%) Problem Management
4 3 (17.65%) Project Management
4 3 (17.65%) Service Delivery Management
5 2 (11.76%) Business Continuity
5 2 (11.76%) Stakeholder Management
6 1 (5.88%) Agile Software Development
6 1 (5.88%) BCP
6 1 (5.88%) Configuration Management
6 1 (5.88%) Disaster Recovery
6 1 (5.88%) Enterprise Architecture
6 1 (5.88%) PRINCE2
6 1 (5.88%) Risk Management
Programming Languages
1 2 (11.76%) JavaScript
1 2 (11.76%) SQL
2 1 (5.88%) C
Qualifications
1 4 (23.53%) ITIL Certification
System Software
1 1 (5.88%) Active Directory
Systems Management
1 1 (5.88%) SCCM
1 1 (5.88%) SCOM
1 1 (5.88%) SCOrch
1 1 (5.88%) SCSM
Vendors
1 1 (5.88%) Microsoft