Period
to 19 November 2017

The median annual salary for a Service Manager was £44,250 in advertised job vacancies in Tyne and Wear during the 6 months to 19 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Services Manager
North East > Tyne and Wear
6 months to
19 Nov 2017
Same period 2016 Same period 2015
Rank 60 83 89
Rank change year-on-year +23 +6 0
Permanent jobs requiring a Service Manager 27 19 7
As % of all permanent IT jobs advertised in Tyne and Wear 2.92% 1.64% 0.70%
As % of the Job Titles category 3.00% 1.73% 0.73%
Number of salaries quoted 26 16 2
Tyne and Wear median annual salary £44,250 £44,119 £39,719
Median salary % change year-on-year +0.30% +11.08% -6.54%
10th Percentile £35,750 £31,250 £36,651
90th Percentile £58,750 £49,250 £43,904
North East median annual salary £45,000 £44,119 £55,000
% change year-on-year +2.00% -19.78% +33.74%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Tyne and Wear. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Tyne and Wear
Permanent vacancies in Tyne and Wear with a recognized job title 900 1096 961
% of permanent IT jobs with a recognized job title 97.30% 94.73% 96.20%
Number of salaries quoted 788 925 821
Tyne and Wear median annual salary £39,513 £39,500 £37,500
Median salary % change year-on-year +0.03% +5.33% +7.14%
10th Percentile £22,500 £22,500 £23,000
90th Percentile £61,325 £57,500 £55,750
North East median annual salary £39,131 £39,000 £37,750
% change year-on-year +0.33% +3.31% +7.15%

Service Manager
Job Vacancy Trend in Tyne and Wear

Job postings that featured Service Manager in the job title as a percentage of all IT jobs advertised in Tyne and Wear.

Job vacancy trend for Service Manager in Tyne and Wear

Service Manager
Salary Trend in Tyne and Wear

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager in Tyne and Wear.

Salary trend for Service Manager in Tyne and Wear

Service Manager
Salary Histogram in Tyne and Wear

The salary distribution of IT jobs citing Service Manager in Tyne and Wear over the 6 months to 19 November 2017.

Salary histogram for Service Manager in Tyne and Wear

Service Manager
Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Manager within the Tyne and Wear region over the 6 months to 19 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne +12 17 £45,000 +0.59% 1
Sunderland - 7 £57,500 -
Prudhoe +3 1 £33,000 -
Service Manager
North East

Service Manager Skill Set
Top 30 Co-occurring IT Skills in Tyne and Wear

For the 6 months to 19 November 2017, Service Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Tyne and Wear region featuring Service Manager in the job title.

1 18 (66.67%) Service Delivery
2 17 (62.96%) Service Management
3 14 (51.85%) ITIL
4 11 (40.74%) Incident Management
5 9 (33.33%) ITSM
5 9 (33.33%) Finance
6 8 (29.63%) Change Management
7 7 (25.93%) Resource Management
7 7 (25.93%) Ticket Management
7 7 (25.93%) IT Strategy
8 5 (18.52%) Supplier Management
9 4 (14.81%) Problem Management
9 4 (14.81%) ITIL Certification
10 3 (11.11%) Project Management
10 3 (11.11%) Release Management
10 3 (11.11%) Service Delivery Management
10 3 (11.11%) Contract Management
11 2 (7.41%) Service Design
11 2 (7.41%) ITIL V3
11 2 (7.41%) Business Transformation
11 2 (7.41%) JavaScript
11 2 (7.41%) SQL
11 2 (7.41%) SLA
11 2 (7.41%) Business Continuity
11 2 (7.41%) Automotive
11 2 (7.41%) Manufacturing
11 2 (7.41%) Stakeholder Management
12 1 (3.70%) Disaster Recovery
12 1 (3.70%) Risk Management
12 1 (3.70%) Agile Software Development

Service Manager Skill Set
Co-occurring IT Skills in Tyne and Wear by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Communications & Networking
1 1 (3.70%) DHCP
1 1 (3.70%) DNS
Development Applications
1 1 (3.70%) JIRA
General
1 9 (33.33%) Finance
2 2 (7.41%) Automotive
2 2 (7.41%) Manufacturing
Miscellaneous
1 1 (3.70%) Greenfield Project
Operating Systems
1 1 (3.70%) Windows
1 1 (3.70%) Windows Server
Processes & Methodologies
1 18 (66.67%) Service Delivery
2 17 (62.96%) Service Management
3 14 (51.85%) ITIL
4 11 (40.74%) Incident Management
5 9 (33.33%) ITSM
6 8 (29.63%) Change Management
7 7 (25.93%) IT Strategy
7 7 (25.93%) Resource Management
7 7 (25.93%) Ticket Management
8 5 (18.52%) Supplier Management
9 4 (14.81%) Problem Management
10 3 (11.11%) Contract Management
10 3 (11.11%) Project Management
10 3 (11.11%) Release Management
10 3 (11.11%) Service Delivery Management
11 2 (7.41%) Business Continuity
11 2 (7.41%) Business Transformation
11 2 (7.41%) ITIL V3
11 2 (7.41%) Service Design
11 2 (7.41%) Stakeholder Management
Programming Languages
1 2 (7.41%) JavaScript
1 2 (7.41%) SQL
2 1 (3.70%) C
Qualifications
1 4 (14.81%) ITIL Certification
Quality Assurance & Compliance
1 2 (7.41%) SLA
System Software
1 1 (3.70%) Active Directory
Systems Management
1 1 (3.70%) SCCM
1 1 (3.70%) SCOM
1 1 (3.70%) SCOrch
1 1 (3.70%) SCSM
Vendors
1 1 (3.70%) Microsoft