ISO/IEC 20000 Job Trends in the North East

ISO/IEC 20000 (supersedes BS 15000)
England > North East

The table below provides summary statistics and salary benchmarking for jobs advertised in the North East requiring ISO/IEC 20000 skills. It covers permanent job vacancies from the 6 months leading up to 22 May 2026, with comparisons to the same periods in the previous two years.

6 months to
22 May 2026
Same period 2025 Same period 2024
Rank 102 - 114
Rank change year-on-year - - -7
Permanent jobs citing ISO/IEC 20000 1 0 1
As % of all permanent jobs in the North East 0.047% - 0.053%
As % of the Quality Assurance & Compliance category 0.57% - 0.32%
Number of salaries quoted 0 0 1
10th Percentile - - -
25th Percentile - - £88,750
Median annual salary (50th Percentile) - - £97,500
75th Percentile - - £106,250
90th Percentile - - -
England median annual salary £54,068 £52,387 £50,000
% change year-on-year +3.21% +4.77% +4.17%

All Quality Assurance and Compliance Skills
North East

ISO/IEC 20000 falls under the Quality Assurance and Compliance category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring quality assurance or compliance skills in the North East.

Permanent vacancies with a requirement for quality assurance or compliance skills 176 149 317
As % of all permanent jobs advertised in the North East 8.26% 25.73% 16.79%
Number of salaries quoted 107 66 218
10th Percentile £31,700 £29,250 £32,500
25th Percentile £38,136 £51,563 £38,750
Median annual salary (50th Percentile) £49,130 £61,000 £52,500
Median % change year-on-year -19.46% +16.19% +10.33%
75th Percentile £63,750 £72,500 £64,251
90th Percentile £81,650 £82,500 £78,250
England median annual salary £60,000 £57,500 £52,500
% change year-on-year +4.35% +9.52% -8.70%

ISO/IEC 20000
Job Vacancy Trend in the North East

Historical trend showing the proportion of permanent IT job postings citing ISO/IEC 20000 relative to all permanent IT jobs advertised in the North East.

ISO/IEC 20000 job vacancy trend in the North East

ISO/IEC 20000
Salary Trend in the North East

Salary distribution trend for jobs in the North East citing ISO/IEC 20000.

Salary distribution trend for jobs in the North East citing ISO/IEC 20000

ISO/IEC 20000
Job Locations in the North East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ISO/IEC 20000 within the North East region over the 6 months to 22 May 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Tyne and Wear - 1 - - 1
ISO/IEC 20000
England

ISO/IEC 20000
Co-Occurring Skills & Capabilities in the North East by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Applications
1 1 (100.00%) Microsoft Office
Communications & Networking
1 1 (100.00%) Ethernet
1 1 (100.00%) Fibre Channel
1 1 (100.00%) Firewall
1 1 (100.00%) LAN
1 1 (100.00%) Remote Desktop
1 1 (100.00%) SAN
1 1 (100.00%) SSH
1 1 (100.00%) Structured Cabling
General
1 1 (100.00%) Social Skills
Job Titles
1 1 (100.00%) Data Centre Operations Technician
1 1 (100.00%) Data Centre Technician
1 1 (100.00%) Data Technician
1 1 (100.00%) Operations Technician
Miscellaneous
1 1 (100.00%) Data Centre
1 1 (100.00%) Private Cloud
1 1 (100.00%) Self-Motivation
Processes & Methodologies
1 1 (100.00%) Break/Fix
1 1 (100.00%) Change Control
1 1 (100.00%) Continuous Improvement
1 1 (100.00%) Data Centre Operations
1 1 (100.00%) ITIL
1 1 (100.00%) Load Balancing
1 1 (100.00%) Proactive Monitoring
Qualifications
1 1 (100.00%) BPSS Clearance
Quality Assurance & Compliance
1 1 (100.00%) ISO 9001
1 1 (100.00%) ISO/IEC 27001
1 1 (100.00%) SLA
System Software
1 1 (100.00%) Terminal Services
Vendors
1 1 (100.00%) Microsoft