Period
to

The median annual salary for an IT Support Engineer was £26,000 in advertised job vacancies in the North East during the 6 months to 23 May 2022.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support Engineer
England > North East
6 months to
23 May 2022
Same period 2021 Same period 2020
Rank 91 73 85
Rank change year-on-year -18 +12 +18
Permanent jobs requiring an IT Support Engineer 20 22 11
As % of all permanent jobs advertised in the North East 1.34% 1.94% 0.98%
As % of the Job Titles category 1.43% 2.05% 1.01%
Number of salaries quoted 19 12 6
10th Percentile £10,440 £23,925 £24,875
25th Percentile £19,500 £26,063 £26,750
Median annual salary (50th Percentile) £26,000 £30,000 £30,250
Median % change year-on-year -13.33% -0.83% +0.83%
75th Percentile £32,250 £33,563 £32,250
90th Percentile £35,500 £36,000 £38,000
England median annual salary £31,500 £30,000 £30,000
% change year-on-year +5.00% - +3.45%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the North East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
North East
Permanent vacancies in the North East with a recognized job title 1,399 1,075 1,093
% of permanent IT jobs with a recognized job title 93.83% 94.71% 97.59%
Number of salaries quoted 1,002 859 818
10th Percentile £22,500 £26,250 £23,750
25th Percentile £31,438 £32,500 £31,563
Median annual salary (50th Percentile) £40,000 £44,000 £40,913
Median % change year-on-year -9.09% +7.54% +2.28%
75th Percentile £57,500 £56,500 £51,250
90th Percentile £77,500 £65,000 £62,500
England median annual salary £60,000 £55,000 £55,000
% change year-on-year +9.09% - +5.50%

IT Support Engineer
Job Vacancy Trend in the North East

Job postings that featured IT Support Engineer in the job title as a proportion of all IT jobs advertised in the North East.

Job vacancy trend for IT Support Engineer in the North East

IT Support Engineer
Salary Trend in the North East

3-month moving average salary quoted in jobs citing IT Support Engineer in the North East.

Salary trend for IT Support Engineer in the North East

IT Support Engineer
Salary Histogram in the North East

Salary distribution for jobs citing IT Support Engineer in the North East over the 6 months to 23 May 2022.

Salary histogram for IT Support Engineer in the North East

IT Support Engineer
Job Locations in the North East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the North East region over the 6 months to 23 May 2022. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Tyne and Wear -3 17 £27,500 -8.33% 6
Durham -12 3 £10,440 -57.39% 1
IT Support Engineer
England

IT Support Engineer Skill Set
Top 30 Co-occurring IT Skills in the North East

For the 6 months to 23 May 2022, IT Support Engineer job roles required the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North East region featuring IT Support Engineer in the job title.

1 16 (80.00%) Microsoft
2 10 (50.00%) Windows
2 10 (50.00%) Microsoft 365
3 8 (40.00%) Active Directory
4 7 (35.00%) ITIL
5 5 (25.00%) Azure
6 4 (20.00%) Social Skills
6 4 (20.00%) Citrix
7 3 (15.00%) ITSM
7 3 (15.00%) VMware
7 3 (15.00%) Microsoft Certification
7 3 (15.00%) MCP
7 3 (15.00%) DNS
7 3 (15.00%) MCSE
7 3 (15.00%) MCSA
7 3 (15.00%) Windows 7
7 3 (15.00%) Test Automation
7 3 (15.00%) Azure Active Directory
8 2 (10.00%) Analytical Skills
8 2 (10.00%) Kubernetes
8 2 (10.00%) Software Delivery
8 2 (10.00%) Skype for Business
8 2 (10.00%) Exchange Server 2010
8 2 (10.00%) Continuous Improvement
8 2 (10.00%) Microsoft Intune
8 2 (10.00%) Exchange Server 2013
8 2 (10.00%) XenApp
8 2 (10.00%) SaaS
8 2 (10.00%) Confluence
8 2 (10.00%) Remote Monitoring and Management

IT Support Engineer Skill Set
Co-occurring IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (10.00%) Confluence
1 2 (10.00%) Exchange Server 2010
1 2 (10.00%) Exchange Server 2013
1 2 (10.00%) MS Exchange
1 2 (10.00%) SharePoint
1 2 (10.00%) Skype for Business
Applications
1 1 (5.00%) Microsoft Office
Cloud Services
1 10 (50.00%) Microsoft 365
2 5 (25.00%) Azure
3 3 (15.00%) Azure Active Directory
4 2 (10.00%) SaaS
5 1 (5.00%) Mimecast
Communications & Networking
1 3 (15.00%) DNS
2 2 (10.00%) DHCP
2 2 (10.00%) Firewall
3 1 (5.00%) HTTP
3 1 (5.00%) LAN
3 1 (5.00%) Skype
3 1 (5.00%) SMTP
3 1 (5.00%) SSL
3 1 (5.00%) TCP/IP
3 1 (5.00%) WAAS
3 1 (5.00%) WAN
3 1 (5.00%) Wi-Fi
Development Applications
1 2 (10.00%) JIRA
General
1 4 (20.00%) Social Skills
2 2 (10.00%) Analytical Skills
3 1 (5.00%) Back Office
3 1 (5.00%) Finance
Miscellaneous
1 2 (10.00%) Self-Motivation
2 1 (5.00%) CCTV
2 1 (5.00%) Tandem
2 1 (5.00%) Video Conferencing
Operating Systems
1 10 (50.00%) Windows
2 3 (15.00%) Windows 7
3 2 (10.00%) Windows Server
4 1 (5.00%) Windows 10
Processes & Methodologies
1 7 (35.00%) ITIL
2 3 (15.00%) ITSM
2 3 (15.00%) Test Automation
3 2 (10.00%) Continuous Improvement
3 2 (10.00%) Critical Thinking
3 2 (10.00%) Information Security
3 2 (10.00%) Infrastructure as Code
3 2 (10.00%) Personalization
3 2 (10.00%) Preventative Maintenance
3 2 (10.00%) Problem-Solving
3 2 (10.00%) Remote Monitoring and Management
3 2 (10.00%) Software Delivery
4 1 (5.00%) CRM
4 1 (5.00%) Decision-Making
4 1 (5.00%) DevOps
4 1 (5.00%) IT Audit
4 1 (5.00%) Migration
4 1 (5.00%) Vulnerability Management
Programming Languages
1 2 (10.00%) PowerShell
2 1 (5.00%) SQL
2 1 (5.00%) T-SQL
2 1 (5.00%) VB
2 1 (5.00%) VBScript
Qualifications
1 3 (15.00%) MCP
1 3 (15.00%) MCSA
1 3 (15.00%) MCSE
1 3 (15.00%) Microsoft Certification
2 2 (10.00%) SC Cleared
2 2 (10.00%) Security Cleared
3 1 (5.00%) DV Cleared
Quality Assurance & Compliance
1 2 (10.00%) ISO 9001
1 2 (10.00%) ISO/IEC 27001
1 2 (10.00%) SLA
2 1 (5.00%) Cyber Essentials
2 1 (5.00%) Cyber Essentials PLUS
System Software
1 8 (40.00%) Active Directory
2 2 (10.00%) Hyper-V
2 2 (10.00%) Microsoft App-V
2 2 (10.00%) VMware Infrastructure
2 2 (10.00%) XenApp
3 1 (5.00%) Citrix Hypervisor
3 1 (5.00%) VMware ESXi
3 1 (5.00%) vSphere
3 1 (5.00%) XenDesktop
Systems Management
1 2 (10.00%) Kubernetes
1 2 (10.00%) Microsoft Intune
1 2 (10.00%) OpenView Configuration Management
1 2 (10.00%) SCCM
1 2 (10.00%) WSUS
Vendors
1 16 (80.00%) Microsoft
2 4 (20.00%) Citrix
3 3 (15.00%) VMware
4 2 (10.00%) Ivanti
5 1 (5.00%) Cisco
5 1 (5.00%) HubSpot
5 1 (5.00%) Mitel
5 1 (5.00%) Veeam
5 1 (5.00%) Zoho