The median annual salary for a Service Analyst was £18,500 in advertised job vacancies in the North East during the 3 months to 24 April 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Analyst
England / North East
3 months to
24 Apr 2017
Same period 2016 Same period 2015
Rank 55 57 85
Rank change year-on-year +2 +28  
Permanent jobs requiring a Service Analyst 19 23 2
As % of all permanent IT jobs advertised in the North East 2.85% 3.11% 0.25%
As % of the Job Titles category 2.98% 3.22% 0.26%
Number of salaries quoted 17 21 2
Median salary £18,500 £27,500 £23,250
Median salary % change year-on-year -32.72% +18.27%  
UK excluding London median salary £24,000 £25,000 £23,500
% change year-on-year -4.00% +6.38%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the North East. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
North East
Permanent job vacancies with a job title containing a recognized job role 638 715 777
As % of all permanent IT job vacancies advertised in the North East 95.65% 96.75% 95.93%
Number of salaries quoted 583 627 659
Median salary £37,500 £36,000 £37,500
Median salary % change year-on-year +4.16% -4.00%  
90% offered a salary of more than £25,000 £24,000 £25,500
10% offered a salary of more than £47,500 £57,500 £60,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Service Analyst
Job Vacancy Trend in the North East

The job posting trend of jobs advertised in the North East that featured Service Analyst in the job title.

Job vacancy trend for Service Analyst in the North East

Service Analyst
Salary Trend in the North East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst in the North East.

Salary trend for Service Analyst in the North East

Service Analyst
Salary Histogram in the North East

The salary distribution of IT jobs citing Service Analyst in the North East over the 3 months to 24 April 2017.

Salary histogram for Service Analyst in the North East

Service Analyst
Job Locations in the North East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Analyst within the North East region over the 3 months to 24 April 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear +4 14 £18,500 -32.72%
Durham -6 3 £20,000 -
Service Analyst
England

Service Analyst Skill Set
Top 30 Co-occurring IT Skills in the North East

For the 6 months to 24 April 2017, Service Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North East region featuring Service Analyst in the job title.

1 20 (71.43%) Active Directory
2 14 (50.00%) Microsoft Office
3 13 (46.43%) Microsoft
4 11 (39.29%) Windows
5 10 (35.71%) ITIL
5 10 (35.71%) Citrix
6 8 (28.57%) Statistics
7 6 (21.43%) SLA
8 5 (17.86%) Cisco
8 5 (17.86%) Windows 7
9 4 (14.29%) Incident Management
9 4 (14.29%) Microsoft Certification
9 4 (14.29%) Service Delivery
9 4 (14.29%) Legal
9 4 (14.29%) Document Management
10 3 (10.71%) MOS
10 3 (10.71%) DNS
10 3 (10.71%) Finance
10 3 (10.71%) Cisco Certification
10 3 (10.71%) DHCP
10 3 (10.71%) HND
11 2 (7.14%) Windows 8
11 2 (7.14%) XenApp
11 2 (7.14%) Citrix Presentation Server
11 2 (7.14%) IBM Notes
11 2 (7.14%) MCSE
11 2 (7.14%) TCP/IP
11 2 (7.14%) MS Exchange
11 2 (7.14%) VoIP
11 2 (7.14%) Lotus

Service Analyst Skill Set
Co-occurring IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (7.14%) IBM Notes
1 2 (7.14%) MS Exchange
2 1 (3.57%) CMS
2 1 (3.57%) IBM Domino
Applications
1 14 (50.00%) Microsoft Office
Communications & Networking
1 3 (10.71%) DHCP
1 3 (10.71%) DNS
2 2 (7.14%) TCP/IP
2 2 (7.14%) VoIP
3 1 (3.57%) Cisco IOS
3 1 (3.57%) Internet
3 1 (3.57%) LAN
3 1 (3.57%) Network Security
3 1 (3.57%) WAN
General
1 4 (14.29%) Legal
2 3 (10.71%) Finance
3 2 (7.14%) Back Office
3 2 (7.14%) Manufacturing
Miscellaneous
1 2 (7.14%) Life Science
2 1 (3.57%) Analytical Skills
2 1 (3.57%) AS400
2 1 (3.57%) Clustering
2 1 (3.57%) CMDB
Operating Systems
1 11 (39.29%) Windows
2 5 (17.86%) Windows 7
3 2 (7.14%) Windows 8
4 1 (3.57%) Windows Server
Processes & Methodologies
1 10 (35.71%) ITIL
2 8 (28.57%) Statistics
3 4 (14.29%) Document Management
3 4 (14.29%) Incident Management
3 4 (14.29%) Service Delivery
4 2 (7.14%) Configuration Management
4 2 (7.14%) Service Management
5 1 (3.57%) Asset Management
5 1 (3.57%) Change Management
5 1 (3.57%) Continuous Improvement
5 1 (3.57%) CRM
5 1 (3.57%) Data Protection
5 1 (3.57%) Disaster Recovery
5 1 (3.57%) ITSM
5 1 (3.57%) Performance Metrics
5 1 (3.57%) Proactive Monitoring
5 1 (3.57%) Process Management
5 1 (3.57%) Service Desk Management
Programming Languages
1 1 (3.57%) SQL
Qualifications
1 4 (14.29%) Microsoft Certification
2 3 (10.71%) Cisco Certification
2 3 (10.71%) HND
2 3 (10.71%) MOS
3 2 (7.14%) MCSE
4 1 (3.57%) CCNA
4 1 (3.57%) ITIL Certification
4 1 (3.57%) ITIL Foundation Certificate
4 1 (3.57%) MCITP
4 1 (3.57%) MCP
4 1 (3.57%) Security Cleared
Quality Assurance & Compliance
1 6 (21.43%) SLA
System Software
1 20 (71.43%) Active Directory
2 2 (7.14%) Citrix Presentation Server
2 2 (7.14%) XenApp
Systems Management
1 1 (3.57%) Microsoft Intune
1 1 (3.57%) SCCM
Vendors
1 13 (46.43%) Microsoft
2 10 (35.71%) Citrix
3 5 (17.86%) Cisco
4 2 (7.14%) Lotus
4 2 (7.14%) Remedy
5 1 (3.57%) Avaya
5 1 (3.57%) HP
5 1 (3.57%) MobileIron
5 1 (3.57%) Peregrine