Period
to 21 July 2017

The median annual salary for a Service Analyst was £20,000 in advertised job vacancies in the North East during the 6 months to 21 July 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Analyst
England > North East
6 months to
21 Jul 2017
Same period 2016 Same period 2015
Rank 75 90 117
Rank change year-on-year +15 +27 -19
Permanent jobs requiring a Service Analyst 29 29 6
As % of all permanent IT jobs advertised in the North East 2.38% 1.89% 0.38%
As % of the Job Titles category 2.47% 1.98% 0.39%
Number of salaries quoted 27 27 5
North East median annual salary £20,000 £21,000 £22,500
Median salary % change year-on-year -4.76% -6.67% +2.27%
10th Percentile £18,250 £18,900 £16,900
90th Percentile £30,900 £28,750 £31,000
England median annual salary £27,500 £27,500 £27,500

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the North East. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
North East
Permanent job vacancies with a job title containing a recognized job role 1174 1464 1523
As % of all permanent IT job vacancies advertised in the North East 96.55% 95.37% 96.64%
Number of salaries quoted 1038 1293 1289
North East median annual salary £37,500 £37,500 £37,500
10th Percentile £22,500 £23,420 £25,000
90th Percentile £55,000 £60,000 £57,500
England median annual salary £47,500 £47,500 £45,000
% change year-on-year - +5.56% -

Service Analyst
Job Vacancy Trend in the North East

Job postings that featured Service Analyst in the job title as a percentage of all IT jobs advertised in the North East.

Job vacancy trend for Service Analyst in the North East

Service Analyst
Salary Trend in the North East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst in the North East.

Salary trend for Service Analyst in the North East

Service Analyst
Salary Histogram in the North East

The salary distribution of IT jobs citing Service Analyst in the North East over the 6 months to 21 July 2017.

Salary histogram for Service Analyst in the North East

Service Analyst
Job Locations in the North East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Analyst within the North East region over the 6 months to 21 July 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear +15 18 £18,500 -11.90% 2
Durham -7 7 £20,000 - 2
Service Analyst
England

Service Analyst Skill Set
Top 30 Co-occurring IT Skills in the North East

For the 6 months to 21 July 2017, Service Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North East region featuring Service Analyst in the job title.

1 25 (86.21%) Active Directory
2 16 (55.17%) Citrix
3 12 (41.38%) Windows
4 11 (37.93%) ITIL
4 11 (37.93%) Statistics
5 9 (31.03%) Incident Management
5 9 (31.03%) Microsoft Office
6 8 (27.59%) SLA
7 6 (20.69%) DHCP
7 6 (20.69%) DNS
8 5 (17.24%) TCP/IP
8 5 (17.24%) HND
8 5 (17.24%) VoIP
8 5 (17.24%) Cisco
8 5 (17.24%) Microsoft
8 5 (17.24%) Life Science
8 5 (17.24%) XenApp
8 5 (17.24%) Windows 7
8 5 (17.24%) Citrix Presentation Server
8 5 (17.24%) Service Delivery
8 5 (17.24%) Manufacturing
8 5 (17.24%) Windows 8
9 3 (10.34%) Service Management
9 3 (10.34%) Lotus
9 3 (10.34%) Internet
9 3 (10.34%) IBM Notes
9 3 (10.34%) Finance
9 3 (10.34%) Network Security
10 2 (6.90%) SCCM
10 2 (6.90%) Enterprise Architecture

Service Analyst Skill Set
Co-occurring IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (10.34%) IBM Notes
2 1 (3.45%) CMS
Applications
1 9 (31.03%) Microsoft Office
Communications & Networking
1 6 (20.69%) DHCP
1 6 (20.69%) DNS
2 5 (17.24%) TCP/IP
2 5 (17.24%) VoIP
3 3 (10.34%) Internet
3 3 (10.34%) Network Security
General
1 5 (17.24%) Manufacturing
2 3 (10.34%) Finance
3 2 (6.90%) Legal
4 1 (3.45%) Back Office
4 1 (3.45%) Banking
Miscellaneous
1 5 (17.24%) Life Science
2 1 (3.45%) Analytical Skills
2 1 (3.45%) CMDB
Operating Systems
1 12 (41.38%) Windows
2 5 (17.24%) Windows 7
2 5 (17.24%) Windows 8
3 1 (3.45%) Windows Server
Processes & Methodologies
1 11 (37.93%) ITIL
1 11 (37.93%) Statistics
2 9 (31.03%) Incident Management
3 5 (17.24%) Service Delivery
4 3 (10.34%) Service Management
5 2 (6.90%) Configuration Management
5 2 (6.90%) Document Management
5 2 (6.90%) Enterprise Architecture
6 1 (3.45%) Business Analysis
6 1 (3.45%) Change Management
6 1 (3.45%) Continuous Improvement
6 1 (3.45%) CRM
6 1 (3.45%) Data Protection
6 1 (3.45%) Performance Metrics
6 1 (3.45%) Process Management
6 1 (3.45%) Service Desk Management
6 1 (3.45%) TOGAF
Programming Languages
1 1 (3.45%) SQL
Qualifications
1 5 (17.24%) HND
2 1 (3.45%) ISEB
2 1 (3.45%) ITIL Foundation Certificate
2 1 (3.45%) MCP
2 1 (3.45%) MCSE
2 1 (3.45%) Microsoft Certification
2 1 (3.45%) MOS
2 1 (3.45%) Security Cleared
Quality Assurance & Compliance
1 8 (27.59%) SLA
System Software
1 25 (86.21%) Active Directory
2 5 (17.24%) Citrix Presentation Server
2 5 (17.24%) XenApp
Systems Management
1 2 (6.90%) SCCM
2 1 (3.45%) Microsoft Intune
2 1 (3.45%) SCOM
2 1 (3.45%) SCOrch
2 1 (3.45%) SCSM
2 1 (3.45%) Systems Management Server (SMS)
Vendors
1 16 (55.17%) Citrix
2 5 (17.24%) Cisco
2 5 (17.24%) Microsoft
3 3 (10.34%) Lotus
4 2 (6.90%) Remedy
5 1 (3.45%) Avaya
5 1 (3.45%) HP
5 1 (3.45%) Peregrine
Newcastle-upon-Tyne, Tyne and Wear
Northern Recruitment Group
Salary: From £18,000 to £22,000 per annum
Posted: 3 days ago
Gateshead, Tyne and Wear
Aspire Technology
Posted: 23 days ago