The median annual salary for a Service Analyst was £18,500 in advertised job vacancies in Tyne and Wear during the 3 months to 24 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Analyst
North East / Tyne and Wear
3 months to
24 Jun 2017
Same period 2016 Same period 2015
Rank 45 63 73
Rank change year-on-year +18 +10  
Permanent jobs requiring a Service Analyst 10 12 2
As % of all permanent IT jobs advertised in Tyne and Wear 2.96% 2.01% 0.38%
As % of the Job Titles category 3.03% 2.11% 0.40%
Number of salaries quoted 8 12 2
Median salary £18,500 £27,500 £19,750
Median salary % change year-on-year -32.72% +39.24%  
UK excluding London median salary £23,500 £24,500 £24,500
% change year-on-year -4.08% -  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Tyne and Wear. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Tyne and Wear
Permanent job vacancies with a job title containing a recognized job role 330 568 500
As % of all permanent IT job vacancies advertised in Tyne and Wear 97.63% 94.98% 93.98%
Number of salaries quoted 293 512 425
Median salary £37,500 £36,384 £35,000
Median salary % change year-on-year +3.06% +3.95%  
90% offered a salary of more than £22,500 £25,000 £25,000
10% offered a salary of more than £50,000 £50,000 £55,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Service Analyst
Job Vacancy Trend in Tyne and Wear

The job posting trend of jobs advertised in Tyne and Wear that featured Service Analyst in the job title.

Job vacancy trend for Service Analyst in Tyne and Wear

Service Analyst
Salary Trend in Tyne and Wear

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst in Tyne and Wear.

Salary trend for Service Analyst in Tyne and Wear

Service Analyst
Salary Histogram in Tyne and Wear

The salary distribution of IT jobs citing Service Analyst in Tyne and Wear over the 3 months to 24 June 2017.

Salary histogram for Service Analyst in Tyne and Wear

Service Analyst
Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Analyst within the Tyne and Wear region over the 3 months to 24 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne +16 10 £18,500 -32.72%
Service Analyst
North East

Service Analyst Skill Set
Top 30 Co-occurring IT Skills in Tyne and Wear

For the 6 months to 24 June 2017, Service Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Tyne and Wear region featuring Service Analyst in the job title.

1 17 (89.47%) Active Directory
2 11 (57.89%) Statistics
2 11 (57.89%) Citrix
3 6 (31.58%) Microsoft Office
3 6 (31.58%) Microsoft
4 5 (26.32%) Windows
5 3 (15.79%) ITIL
5 3 (15.79%) Service Delivery
6 2 (10.53%) Document Management
6 2 (10.53%) Windows 7
6 2 (10.53%) SCCM
6 2 (10.53%) Windows Server
6 2 (10.53%) Service Management
6 2 (10.53%) Finance
6 2 (10.53%) Legal
6 2 (10.53%) Microsoft Certification
6 2 (10.53%) MCSE
6 2 (10.53%) DHCP
6 2 (10.53%) DNS
6 2 (10.53%) SLA
7 1 (5.26%) Cisco
7 1 (5.26%) IBM Notes
7 1 (5.26%) IBM Domino
7 1 (5.26%) CCNA
7 1 (5.26%) CRM
7 1 (5.26%) MS Exchange
7 1 (5.26%) LAN
7 1 (5.26%) WAN
7 1 (5.26%) MCP
7 1 (5.26%) HND

Service Analyst Skill Set
Co-occurring IT Skills in Tyne and Wear by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (5.26%) IBM Domino
1 1 (5.26%) IBM Notes
1 1 (5.26%) MS Exchange
Applications
1 6 (31.58%) Microsoft Office
Communications & Networking
1 2 (10.53%) DHCP
1 2 (10.53%) DNS
2 1 (5.26%) Cisco IOS
2 1 (5.26%) LAN
2 1 (5.26%) WAN
General
1 2 (10.53%) Finance
1 2 (10.53%) Legal
Miscellaneous
1 1 (5.26%) Analytical Skills
1 1 (5.26%) AS400
1 1 (5.26%) Clustering
1 1 (5.26%) CMDB
Operating Systems
1 5 (26.32%) Windows
2 2 (10.53%) Windows 7
2 2 (10.53%) Windows Server
Processes & Methodologies
1 11 (57.89%) Statistics
2 3 (15.79%) ITIL
2 3 (15.79%) Service Delivery
3 2 (10.53%) Document Management
3 2 (10.53%) Service Management
4 1 (5.26%) Asset Management
4 1 (5.26%) Configuration Management
4 1 (5.26%) Continuous Improvement
4 1 (5.26%) CRM
4 1 (5.26%) Disaster Recovery
4 1 (5.26%) Enterprise Architecture
4 1 (5.26%) Incident Management
4 1 (5.26%) Performance Metrics
4 1 (5.26%) Proactive Monitoring
4 1 (5.26%) Service Desk Management
Programming Languages
1 1 (5.26%) SQL
Qualifications
1 2 (10.53%) MCSE
1 2 (10.53%) Microsoft Certification
2 1 (5.26%) CCNA
2 1 (5.26%) Cisco Certification
2 1 (5.26%) HND
2 1 (5.26%) ITIL Certification
2 1 (5.26%) ITIL Foundation Certificate
2 1 (5.26%) MCITP
2 1 (5.26%) MCP
2 1 (5.26%) MOS
Quality Assurance & Compliance
1 2 (10.53%) SLA
System Software
1 17 (89.47%) Active Directory
Systems Management
1 2 (10.53%) SCCM
2 1 (5.26%) Microsoft Intune
2 1 (5.26%) SCOM
2 1 (5.26%) SCOrch
2 1 (5.26%) SCSM
Vendors
1 11 (57.89%) Citrix
2 6 (31.58%) Microsoft
3 1 (5.26%) Cisco
3 1 (5.26%) Lotus
3 1 (5.26%) MobileIron
3 1 (5.26%) Remedy
Gateshead
Bluetown Online LTD
Posted: 17 days ago