The median annual salary for a Support Manager was £32,000 in advertised job vacancies in the North West during the 3 months to 23 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Manager
England / North West
3 months to
23 Jun 2017
Same period 2016 Same period 2015
Rank 266 222 221
Rank change year-on-year -44 -1  
Permanent jobs requiring a Support Manager 12 16 25
As % of all permanent IT jobs advertised in the North West 0.18% 0.28% 0.39%
As % of the Job Titles category 0.18% 0.29% 0.41%
Number of salaries quoted 11 15 20
Median salary £32,000 £40,000 £42,500
Median salary % change year-on-year -20.00% -5.88%  
90% offered a salary of more than £30,000 £35,200 £37,882
10% offered a salary of more than £45,000 £52,500 £53,500
UK excluding London median salary £42,500 £45,000 £45,000
% change year-on-year -5.55% -  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the North West. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
North West
Permanent job vacancies with a job title containing a recognized job role 6604 5498 6171
As % of all permanent IT job vacancies advertised in the North West 96.65% 97.72% 96.83%
Number of salaries quoted 5400 4661 5042
Median salary £40,000 £40,000 £40,000
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £60,000 £55,000 £57,500
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Support Manager
Job Vacancy Trend in the North West

The job posting trend of jobs advertised in the North West that featured Support Manager in the job title.

Job vacancy trend for Support Manager in the North West

Support Manager
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Manager in the North West.

Salary trend for Support Manager in the North West

Support Manager
Salary Histogram in the North West

The salary distribution of IT jobs citing Support Manager in the North West over the 3 months to 23 June 2017.

Salary histogram for Support Manager in the North West

Support Manager
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Manager within the North West region over the 3 months to 23 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -14 8 £35,000 -22.22%
Cheshire -28 3 £30,000 -16.66%
Lancashire - 1 £28,500 -
Support Manager
England

Support Manager Skill Set
Top 30 Co-occurring IT Skills in the North West

For the 6 months to 23 June 2017, Support Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region featuring Support Manager in the job title.

1 15 (57.69%) ITIL
2 13 (50.00%) Service Delivery
3 8 (30.77%) SLA
4 7 (26.92%) Finance
4 7 (26.92%) People Management
5 6 (23.08%) SaaS
5 6 (23.08%) Windows
6 5 (19.23%) Microsoft
6 5 (19.23%) SAP
6 5 (19.23%) SharePoint
7 4 (15.38%) Management Information System
7 4 (15.38%) Line Management
8 3 (11.54%) Office 365
8 3 (11.54%) Windows Server 2012
8 3 (11.54%) FMCG
8 3 (11.54%) Windows Server 2008
8 3 (11.54%) Windows Server
8 3 (11.54%) Stakeholder Management
8 3 (11.54%) Microsoft Office
8 3 (11.54%) Citrix
8 3 (11.54%) Microsoft Certification
9 2 (7.69%) ITIL Certification
9 2 (7.69%) Linux
9 2 (7.69%) Microsoft Excel
9 2 (7.69%) CRM
9 2 (7.69%) C
9 2 (7.69%) MySQL
9 2 (7.69%) Oracle
9 2 (7.69%) Active Directory
9 2 (7.69%) Firewall

Support Manager Skill Set
Co-occurring IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (19.23%) SharePoint
Applications
1 3 (11.54%) Microsoft Office
2 2 (7.69%) Microsoft Excel
2 2 (7.69%) Microsoft PowerPoint
Business Applications
1 2 (7.69%) Dynamics CRM
2 1 (3.85%) Dynamics NAV
Cloud Services
1 6 (23.08%) SaaS
2 3 (11.54%) Office 365
3 2 (7.69%) Microsoft Azure
Communications & Networking
1 2 (7.69%) Firewall
2 1 (3.85%) Skype
2 1 (3.85%) Telepresence
Database & Business Intelligence
1 2 (7.69%) MySQL
2 1 (3.85%) Oracle Database
Development Applications
1 1 (3.85%) Cucumber
General
1 7 (26.92%) Finance
2 2 (7.69%) Manufacturing
3 1 (3.85%) Automotive
3 1 (3.85%) Financial Institution
3 1 (3.85%) Front Office
3 1 (3.85%) Marketing
Miscellaneous
1 4 (15.38%) Management Information System
2 3 (11.54%) FMCG
3 2 (7.69%) Greenfield Project
3 2 (7.69%) Virtual Team
4 1 (3.85%) Analytical Skills
4 1 (3.85%) CMDB
4 1 (3.85%) Fintech
4 1 (3.85%) Mainframe
Operating Systems
1 6 (23.08%) Windows
2 3 (11.54%) Windows Server
2 3 (11.54%) Windows Server 2008
2 3 (11.54%) Windows Server 2012
3 2 (7.69%) Linux
Processes & Methodologies
1 15 (57.69%) ITIL
2 13 (50.00%) Service Delivery
3 7 (26.92%) People Management
4 4 (15.38%) Line Management
5 3 (11.54%) Stakeholder Management
6 2 (7.69%) Contract Management
6 2 (7.69%) Critical Success Factor
6 2 (7.69%) CRM
6 2 (7.69%) DevOps
6 2 (7.69%) Escalation Management
6 2 (7.69%) Incident Management
6 2 (7.69%) Performance Management
6 2 (7.69%) Service Delivery Management
6 2 (7.69%) Statistics
7 1 (3.85%) High Availability
7 1 (3.85%) Manual Testing
7 1 (3.85%) Problem Management
7 1 (3.85%) Single Customer View
7 1 (3.85%) Test Automation
7 1 (3.85%) Wealth Management
Programming Languages
1 2 (7.69%) C
2 1 (3.85%) PHP
2 1 (3.85%) SQL
Qualifications
1 3 (11.54%) Microsoft Certification
2 2 (7.69%) ITIL Certification
3 1 (3.85%) DBS Check
Quality Assurance & Compliance
1 8 (30.77%) SLA
System Software
1 2 (7.69%) Active Directory
Systems Management
1 2 (7.69%) Ansible
2 1 (3.85%) ServiceCenter
Vendors
1 5 (19.23%) Microsoft
1 5 (19.23%) SAP
2 3 (11.54%) Citrix
3 2 (7.69%) Oracle
4 1 (3.85%) Peregrine
4 1 (3.85%) Sun
4 1 (3.85%) VMware