Support Specialist Jobs in the North West

Support Specialist
England > North West

The median Support Specialist salary in the North West is £36,500 per year, according to job vacancies posted during the 6 months leading to 3 August 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
3 Aug 2025
Same period 2024 Same period 2023
Rank 205 209 263
Rank change year-on-year +4 +54 +54
Permanent jobs requiring a Support Specialist 63 62 6
As % of all permanent jobs advertised in the North West 0.83% 0.71% 0.096%
As % of the Job Titles category 0.92% 0.74% 0.11%
Number of salaries quoted 52 28 5
10th Percentile £31,000 £29,925 £47,040
25th Percentile £33,500 £30,938 £52,500
Median annual salary (50th Percentile) £36,500 £32,500 £55,000
Median % change year-on-year +12.31% -40.91% +107.55%
75th Percentile £38,750 £38,750 £57,500
90th Percentile - £50,000 -
England median annual salary £36,500 £37,500 £45,000
% change year-on-year -2.67% -16.67% +12.50%

All Permanent IT Job Vacancies
North West

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the North West. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North West with a recognized job title 6,823 8,376 5,609
% of permanent jobs with a recognized job title 89.69% 95.51% 89.72%
Number of salaries quoted 3,554 5,754 3,650
10th Percentile £25,750 £30,000 £30,500
25th Percentile £37,500 £39,750 £41,250
Median annual salary (50th Percentile) £50,055 £50,000 £55,000
Median % change year-on-year +0.11% -9.09% +4.76%
75th Percentile £61,250 £65,000 £70,000
90th Percentile £76,840 £80,000 £81,600
England median annual salary £55,000 £55,000 £60,000
% change year-on-year - -8.33% -

Support Specialist
Job Vacancy Trend in the North West

Job postings that featured Support Specialist in the job title as a proportion of all IT jobs advertised in the North West.

Job vacancy trend for Support Specialist in the North West

Support Specialist
Salary Trend in the North West

3-month moving average salary quoted in jobs citing Support Specialist in the North West.

Salary trend for Support Specialist in the North West

Support Specialist
Salary Histogram in the North West

Salary distribution for jobs citing Support Specialist in the North West over the 6 months to 3 August 2025.

Salary histogram for Support Specialist in the North West

Support Specialist
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Specialist within the North West region over the 6 months to 3 August 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Cheshire +1 43 £36,500 +21.67% 1
Merseyside - 8 £35,000 -
Manchester +26 6 £32,000 -1.54% 5
Lancashire -48 6 £50,000 +66.67% 4
Support Specialist
England

Support Specialist Skill Set
Top 30 Co-occurring Skills and Capabilities in the North West

For the 6 months to 3 August 2025, Support Specialist job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North West region featuring Support Specialist in the job title.

1 42 (66.67%) Social Skills
2 35 (55.56%) Problem-Solving
3 28 (44.44%) SQL
4 25 (39.68%) Microsoft
4 25 (39.68%) Unit4 Business World
5 24 (38.10%) ERP
6 14 (22.22%) Firewall
6 14 (22.22%) Azure
7 13 (20.63%) Degree
8 12 (19.05%) Microsoft Excel
8 12 (19.05%) Windows
9 11 (17.46%) Continuous Improvement
10 10 (15.87%) Meraki
10 10 (15.87%) ITIL
10 10 (15.87%) Cisco
11 9 (14.29%) Active Directory
11 9 (14.29%) SQL Server
11 9 (14.29%) WatchGuard
11 9 (14.29%) SonicWALL
11 9 (14.29%) Fortinet
11 9 (14.29%) Cybersecurity
11 9 (14.29%) Infrastructure Management
11 9 (14.29%) Hyper-V
11 9 (14.29%) Microsoft 365
11 9 (14.29%) Public Sector
12 8 (12.70%) Manufacturing
12 8 (12.70%) Microsoft Office
13 7 (11.11%) CRM
13 7 (11.11%) Time Management
14 6 (9.52%) Organisational Skills

Support Specialist Skill Set
Co-occurring Skills and Capabilities in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (4.76%) Microsoft Exchange
1 3 (4.76%) SharePoint
Applications
1 12 (19.05%) Microsoft Excel
2 8 (12.70%) Microsoft Office
3 4 (6.35%) Spreadsheet
4 2 (3.17%) Chatbot
Business Applications
1 25 (39.68%) Unit4 Business World
2 5 (7.94%) Dynamics CRM
3 3 (4.76%) Sage 50
Cloud Services
1 14 (22.22%) Azure
2 9 (14.29%) Microsoft 365
3 5 (7.94%) AWS
3 5 (7.94%) Dynamics 365
3 5 (7.94%) Power Automate
3 5 (7.94%) Power Platform
3 5 (7.94%) PowerApps
4 3 (4.76%) Entra ID
Communications & Networking
1 14 (22.22%) Firewall
2 5 (7.94%) VoIP
3 3 (4.76%) DHCP
3 3 (4.76%) DNS
4 1 (1.59%) Broadband
4 1 (1.59%) LAN
4 1 (1.59%) WAN
Database & Business Intelligence
1 9 (14.29%) SQL Server
2 5 (7.94%) Data Lake
3 3 (4.76%) Electronic Patient Records
Development Applications
1 4 (6.35%) Cypress.io
1 4 (6.35%) Git
General
1 42 (66.67%) Social Skills
2 9 (14.29%) Public Sector
3 8 (12.70%) Manufacturing
4 6 (9.52%) Law
4 6 (9.52%) Organisational Skills
5 5 (7.94%) Electronics
5 5 (7.94%) Finance
5 5 (7.94%) Retail
6 4 (6.35%) Documentation Skills
7 3 (4.76%) Automotive
8 2 (3.17%) Telecoms
Libraries, Frameworks & Software Standards
1 4 (6.35%) .NET
1 4 (6.35%) CSS
1 4 (6.35%) HTML
1 4 (6.35%) Jest
1 4 (6.35%) Node.js
1 4 (6.35%) React
1 4 (6.35%) RESTful
1 4 (6.35%) Vue
Miscellaneous
1 6 (9.52%) Life Science
2 5 (7.94%) Driving Licence
3 3 (4.76%) e-Learning
4 1 (1.59%) Self-Motivation
Operating Systems
1 12 (19.05%) Windows
2 4 (6.35%) Android
2 4 (6.35%) Windows 10
3 3 (4.76%) Linux
3 3 (4.76%) Windows Server
Processes & Methodologies
1 35 (55.56%) Problem-Solving
2 24 (38.10%) ERP
3 11 (17.46%) Continuous Improvement
4 10 (15.87%) ITIL
5 9 (14.29%) Cybersecurity
5 9 (14.29%) Infrastructure Management
6 7 (11.11%) CRM
6 7 (11.11%) Time Management
7 6 (9.52%) Customer Service
8 5 (7.94%) Agile
8 5 (7.94%) API Integration
8 5 (7.94%) Mobile Device Management
8 5 (7.94%) Preventative Maintenance
8 5 (7.94%) Product Management
8 5 (7.94%) Project Management
8 5 (7.94%) Root Cause Analysis
8 5 (7.94%) Workflow
9 4 (6.35%) Analytics
9 4 (6.35%) Data Engineering
9 4 (6.35%) Technical Leadership
Programming Languages
1 28 (44.44%) SQL
2 4 (6.35%) JavaScript
2 4 (6.35%) TypeScript
3 3 (4.76%) PowerShell
4 1 (1.59%) PHP
Qualifications
1 13 (20.63%) Degree
2 4 (6.35%) BPSS Clearance
3 3 (4.76%) CCNA
3 3 (4.76%) Cisco Certification
3 3 (4.76%) MCSE
3 3 (4.76%) Microsoft Certification
3 3 (4.76%) Network+ Certification
System Software
1 9 (14.29%) Active Directory
1 9 (14.29%) Hyper-V
2 4 (6.35%) Docker
3 1 (1.59%) VMware ESXi
3 1 (1.59%) VMware Infrastructure
Systems Management
1 5 (7.94%) Microsoft Intune
1 5 (7.94%) SCCM
Vendors
1 25 (39.68%) Microsoft
2 10 (15.87%) Cisco
2 10 (15.87%) Meraki
3 9 (14.29%) Fortinet
3 9 (14.29%) SonicWALL
3 9 (14.29%) WatchGuard
4 5 (7.94%) Blue Prism
4 5 (7.94%) Databricks
4 5 (7.94%) Facebook
4 5 (7.94%) UiPath
5 3 (4.76%) Acronis
5 3 (4.76%) Kaseya
5 3 (4.76%) Sage
6 2 (3.17%) PayPal
7 1 (1.59%) Salesforce
7 1 (1.59%) Veeam
7 1 (1.59%) VMware