Support Specialist Job Trends in the North West

Support Specialist
England > North West

The median Support Specialist salary in the North West is £36,000 per year, according to job vacancies posted during the 6 months leading to 31 December 2025.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
31 Dec 2025
Same period 2024 Same period 2023
Rank 140 201 186
Rank change year-on-year +61 -15 +116
Permanent jobs requiring a Support Specialist 43 8 2
As % of all permanent jobs in the North West 0.70% 0.15% 0.052%
As % of the Job Titles category 0.81% 0.17% 0.054%
Number of salaries quoted 24 5 2
10th Percentile £29,000 £34,250 £31,300
25th Percentile £31,000 - £32,125
Median annual salary (50th Percentile) £36,000 £35,000 £34,500
Median % change year-on-year +2.86% +1.45% -20.51%
75th Percentile £38,000 - £37,125
90th Percentile £48,750 £38,750 £38,100
England median annual salary £36,000 £35,000 £50,000
% change year-on-year +2.86% -30.00% +14.94%

All Permanent IT Job Roles
North West

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the North West. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North West with a recognized job title 5,282 4,836 3,680
% of permanent jobs with a recognized job title 85.87% 92.61% 95.36%
Number of salaries quoted 2,838 2,568 2,861
10th Percentile £28,000 £32,500 £30,000
25th Percentile £35,000 £40,000 £40,000
Median annual salary (50th Percentile) £50,000 £51,369 £52,500
Median % change year-on-year -2.67% -2.15% -
75th Percentile £65,000 £66,113 £68,750
90th Percentile £80,000 £80,000 £82,500
England median annual salary £55,000 £60,000 £60,000
% change year-on-year -8.33% - -1.64%

Support Specialist
Job Vacancy Trend in the North West

Historical trend showing the proportion of permanent IT job postings featuring 'Support Specialist' in the job title relative to all permanent IT jobs advertised in the North West.

Support Specialist job vacancy trend in the North West

Support Specialist
Salary Trend in the North West

Salary distribution trend for Support Specialist job vacancies in the North West.

Salary distribution trend for Support Specialist job vacancies in the North West

Support Specialist
Salary Histogram in the North West

Salary distribution for jobs citing Support Specialist in the North West over the 6 months to 31 December 2025.

Salary histogram for Support Specialist in the North West

Support Specialist
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Specialist within the North West region over the 6 months to 31 December 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Manchester +40 14 £32,000 -14.67% 10
Cheshire -9 11 £36,250 +3.57% 3
Cumbria - 7 - -
Lancashire - 6 - - 3
Merseyside - 5 £35,000 - 4
Support Specialist
England

Support Specialist Skill Set
Top 30 Co-Occurring Skills & Capabilities in the North West

For the 6 months to 31 December 2025, Support Specialist job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the North West region featuring Support Specialist in the job title.

1 25 (58.14%) Degree
2 19 (44.19%) AI
2 19 (44.19%) Chatbot
2 19 (44.19%) Conversational UI
2 19 (44.19%) PayPal
3 18 (41.86%) Microsoft
4 13 (30.23%) Microsoft Office
5 10 (23.26%) Unit4 Business World
6 9 (20.93%) ERP
7 8 (18.60%) Customer Service
7 8 (18.60%) Microsoft Excel
7 8 (18.60%) Problem-Solving
8 6 (13.95%) Continuous Improvement
8 6 (13.95%) SQL
9 5 (11.63%) Break/Fix
9 5 (11.63%) Coaching
9 5 (11.63%) Decision-Making
9 5 (11.63%) Mentoring
9 5 (11.63%) Structured Cabling
9 5 (11.63%) Wi-Fi
9 5 (11.63%) Windows
10 4 (9.30%) Azure
10 4 (9.30%) Power Platform
11 3 (6.98%) Fintech
11 3 (6.98%) Product Management
11 3 (6.98%) Root Cause Analysis
11 3 (6.98%) SQL Server
11 3 (6.98%) Workflow
12 2 (4.65%) AWS
12 2 (4.65%) Bash

Support Specialist Skill Set
Co-Occurring Skills & Capabilities in the North West by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Applications
1 19 (44.19%) Chatbot
2 13 (30.23%) Microsoft Office
3 8 (18.60%) Microsoft Excel
Business Applications
1 10 (23.26%) Unit4 Business World
Cloud Services
1 4 (9.30%) Azure
1 4 (9.30%) Power Platform
2 2 (4.65%) AWS
2 2 (4.65%) Intacct
2 2 (4.65%) Microsoft 365
2 2 (4.65%) Power Automate
2 2 (4.65%) Snowflake
2 2 (4.65%) Workato
Communications & Networking
1 5 (11.63%) Structured Cabling
1 5 (11.63%) Wi-Fi
Database & Business Intelligence
1 3 (6.98%) SQL Server
2 2 (4.65%) Power BI
General
1 9 (20.93%) Social Skills
2 7 (16.28%) Organisational Skills
2 7 (16.28%) Public Sector
3 6 (13.95%) Finance
4 4 (9.30%) Law
5 3 (6.98%) Electronics
5 3 (6.98%) Manufacturing
6 2 (4.65%) Documentation Skills
Libraries, Frameworks & Software Standards
1 2 (4.65%) Middleware
Miscellaneous
1 8 (18.60%) Driving Licence
2 5 (11.63%) EPoS
3 4 (9.30%) Life Science
Operating Systems
1 5 (11.63%) Windows
2 2 (4.65%) Linux
Processes & Methodologies
1 19 (44.19%) AI
1 19 (44.19%) Conversational UI
2 9 (20.93%) ERP
3 8 (18.60%) Customer Service
3 8 (18.60%) Problem-Solving
4 6 (13.95%) Continuous Improvement
5 5 (11.63%) Break/Fix
5 5 (11.63%) Coaching
5 5 (11.63%) Decision-Making
5 5 (11.63%) Mentoring
6 3 (6.98%) Fintech
6 3 (6.98%) Product Management
6 3 (6.98%) Root Cause Analysis
6 3 (6.98%) Workflow
7 2 (4.65%) Data Analysis
7 2 (4.65%) Project Management
7 2 (4.65%) Software Engineering
7 2 (4.65%) Stakeholder Engagement
7 2 (4.65%) System Testing
7 2 (4.65%) Validation
Programming Languages
1 6 (13.95%) SQL
2 2 (4.65%) Bash
2 2 (4.65%) PowerShell
Qualifications
1 25 (58.14%) Degree
Vendors
1 19 (44.19%) PayPal
2 18 (41.86%) Microsoft
3 2 (4.65%) Concur
3 2 (4.65%) MuleSoft
3 2 (4.65%) Sage