Period
to 28 July 2017

The following table provides summary statistics for permanent job vacancies advertised in Yorkshire with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 28 July 2017 with a comparison to the same period in the previous 2 years.

Service Management
England > Yorkshire
6 months to
28 Jul 2017
Same period 2016 Same period 2015
Rank 126 97 116
Rank change year-on-year -29 +19 -4
Permanent jobs citing Service Management 246 342 355
As % of all permanent IT jobs advertised in Yorkshire 2.32% 2.89% 2.52%
As % of the Processes & Methodologies category 2.54% 3.23% 2.80%
Number of salaries quoted 170 248 246
Yorkshire median annual salary £37,500 £42,000 £37,344
Median salary % change year-on-year -10.71% +12.47% -13.48%
10th Percentile £22,950 £19,000 £22,625
90th Percentile £56,600 £70,000 £55,000
England median annual salary £47,500 £47,500 £48,000
% change year-on-year - -1.04% +1.05%

Service Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Yorkshire with a requirement for process and methodology skills.

Process & Methodology Skills
Yorkshire
Permanent job vacancies with a requirement for process and methodology skills 9692 10590 12664
As % of all permanent IT job vacancies advertised in Yorkshire 91.37% 89.42% 89.82%
Number of salaries quoted 8215 8763 10201
Yorkshire median annual salary £42,500 £40,000 £40,000
Median salary % change year-on-year +6.25% - +3.90%
10th Percentile £26,250 £26,000 £25,750
90th Percentile £61,250 £61,250 £59,250
England median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% +5.56%

Service Management
Job Vacancy Trend in Yorkshire

Job postings citing Service Management as a percentage of all IT jobs advertised in Yorkshire.

Job vacancy trend for Service Management in Yorkshire

Service Management
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in Yorkshire.

Salary trend for Service Management in Yorkshire

Service Management
Salary Histogram in Yorkshire

The salary distribution of IT jobs citing Service Management in Yorkshire over the 6 months to 28 July 2017.

Salary histogram for Service Management in Yorkshire

Service Management
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Yorkshire region over the 6 months to 28 July 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire -24 176 £42,000 -1.18% 12
North Yorkshire +9 30 £37,500 -14.29% 2
South Yorkshire -4 24 £52,500 +40.00% 1
East Yorkshire -11 16 £26,000 -30.67% 1
Service Management
England

For the 6 months to 28 July 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Yorkshire region with a requirement for Service Management.

1 162 (65.85%) ITIL
2 76 (30.89%) Windows
3 75 (30.49%) Microsoft
4 60 (24.39%) Service Delivery
5 53 (21.54%) ITSM
6 47 (19.11%) Active Directory
6 47 (19.11%) Change Management
6 47 (19.11%) Windows Server
7 42 (17.07%) Finance
8 41 (16.67%) Cisco
9 39 (15.85%) VMware
9 39 (15.85%) VMware Infrastructure
10 34 (13.82%) Linux
11 33 (13.41%) SQL Server
12 32 (13.01%) MS Exchange
13 31 (12.60%) SAN
13 31 (12.60%) Agile Software Development
14 30 (12.20%) Degree
15 29 (11.79%) Windows Server 2008
16 28 (11.38%) Continuous Improvement
16 28 (11.38%) Firewall
16 28 (11.38%) ITIL Certification
17 27 (10.98%) Management Information System
18 26 (10.57%) Oracle
19 25 (10.16%) DNS
20 24 (9.76%) VPN
20 24 (9.76%) Microsoft Office
21 23 (9.35%) Windows Server 2012
21 23 (9.35%) Data Centre
22 22 (8.94%) SCCM

Service Management
Co-occurring IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 32 (13.01%) MS Exchange
2 12 (4.88%) Exchange Server 2010
3 9 (3.66%) JBoss
3 9 (3.66%) SharePoint
4 7 (2.85%) Oracle SOA Suite
5 5 (2.03%) Skype for Business
6 4 (1.63%) IIS
7 3 (1.22%) Exchange Server 2007
8 2 (0.81%) Apache
8 2 (0.81%) WebLogic
8 2 (0.81%) WebSphere
9 1 (0.41%) Apache Pig
9 1 (0.41%) CloudStack
9 1 (0.41%) Exchange Server 2003
9 1 (0.41%) IBM Notes
9 1 (0.41%) MS Project Server
9 1 (0.41%) nginx
9 1 (0.41%) OpenStack
9 1 (0.41%) SAS
9 1 (0.41%) Tomcat
Applications
1 24 (9.76%) Microsoft Office
2 1 (0.41%) Microsoft Excel
2 1 (0.41%) Microsoft PowerPoint
2 1 (0.41%) Microsoft Project
2 1 (0.41%) MS Visio
Business Applications
1 4 (1.63%) Remedy ITSM
2 1 (0.41%) Dynamics CRM
Cloud Services
1 14 (5.69%) Office 365
2 8 (3.25%) Microsoft Azure
3 2 (0.81%) Amazon AWS
3 2 (0.81%) IaaS
4 1 (0.41%) Azure Active Directory
4 1 (0.41%) Bluemix
4 1 (0.41%) Cloud Computing
4 1 (0.41%) Google Cloud Platform
4 1 (0.41%) Google Compute Engine
4 1 (0.41%) IBM Cloud
4 1 (0.41%) OneDrive
4 1 (0.41%) Yammer
Communications & Networking
1 31 (12.60%) SAN
2 28 (11.38%) Firewall
3 25 (10.16%) DNS
4 24 (9.76%) VPN
5 20 (8.13%) TCP/IP
6 19 (7.72%) WAN
7 17 (6.91%) LAN
8 12 (4.88%) WebEx
9 9 (3.66%) DHCP
10 6 (2.44%) Cisco IOS
10 6 (2.44%) IP Telephony
11 5 (2.03%) HTTP
12 4 (1.63%) Intrusion Detection
12 4 (1.63%) SNMP
12 4 (1.63%) VoIP
13 2 (0.81%) Internet
13 2 (0.81%) NAS
13 2 (0.81%) Skype
13 2 (0.81%) Wi-Fi
13 2 (0.81%) Wireless
Database & Business Intelligence
1 33 (13.41%) SQL Server
2 12 (4.88%) SQL Server 2000
2 12 (4.88%) SQL Server 2005
2 12 (4.88%) SQL Server 2008
2 12 (4.88%) SQL Server 2012
3 9 (3.66%) Oracle Database
4 8 (3.25%) MySQL
5 3 (1.22%) Event Store
5 3 (1.22%) Riak
6 1 (0.41%) Apache Hive
6 1 (0.41%) Data Warehouse
6 1 (0.41%) Hadoop
6 1 (0.41%) MariaDB
6 1 (0.41%) MongoDB
6 1 (0.41%) Power BI
6 1 (0.41%) SQL Server Analysis Services
6 1 (0.41%) SQL Server Integration Services
6 1 (0.41%) SQL Server Reporting Services
Development Applications
1 9 (3.66%) Jenkins
2 7 (2.85%) Oracle APEX
3 5 (2.03%) Gatling
3 5 (2.03%) JMeter
3 5 (2.03%) LoadRunner
4 4 (1.63%) Octopus Deploy
5 3 (1.22%) JIRA
6 1 (0.41%) Atlassian Bamboo
6 1 (0.41%) Bitbucket
6 1 (0.41%) Cucumber
6 1 (0.41%) Eclipse
6 1 (0.41%) gulp
6 1 (0.41%) JBehave
6 1 (0.41%) JUnit
6 1 (0.41%) Ranorex
6 1 (0.41%) Selenium
6 1 (0.41%) Vagrant
6 1 (0.41%) webpack
General
1 42 (17.07%) Finance
2 6 (2.44%) Publishing
3 5 (2.03%) Retail
4 3 (1.22%) Billing
5 2 (0.81%) Legal
5 2 (0.81%) Manufacturing
5 2 (0.81%) Telecoms
6 1 (0.41%) Back Office
6 1 (0.41%) Law
Job Titles
1 53 (21.54%) Analyst
2 39 (15.85%) Service Manager
3 31 (12.60%) IT Manager
3 31 (12.60%) Service Analyst
4 22 (8.94%) Administrator
5 20 (8.13%) IT Services Manager
5 20 (8.13%) Service Desk Analyst
6 19 (7.72%) 2nd Line Engineer
7 18 (7.32%) ITIL Manager
7 18 (7.32%) Linux Administrator
7 18 (7.32%) Systems Administrator
8 17 (6.91%) Support Engineer
9 16 (6.50%) Linux Systems Administrator
10 15 (6.10%) ITIL Service Manager
11 14 (5.69%) 2nd Line Support
12 13 (5.28%) 2nd Line Support Engineer
12 13 (5.28%) Windows Engineer
13 12 (4.88%) Delivery Manager
13 12 (4.88%) Windows Server Engineer
13 12 (4.88%) Windows Support Engineer
Libraries, Frameworks & Software Standards
1 12 (4.88%) SOAP
2 7 (2.85%) REST
2 7 (2.85%) Spring
3 5 (2.03%) .NET
3 5 (2.03%) XML
4 3 (1.22%) RabbitMQ
4 3 (1.22%) Sensu
5 2 (0.81%) HTML
5 2 (0.81%) Web Services
6 1 (0.41%) Elastic Stack
6 1 (0.41%) Ember.js
6 1 (0.41%) IBM Integration Bus
6 1 (0.41%) J2EE
6 1 (0.41%) Java EE
6 1 (0.41%) Kafka
6 1 (0.41%) LAMP
6 1 (0.41%) Node.js
6 1 (0.41%) React
6 1 (0.41%) Sass
Miscellaneous
1 27 (10.98%) Management Information System
2 23 (9.35%) Data Centre
3 19 (7.72%) Analytical Skills
4 15 (6.10%) NHS
4 15 (6.10%) Replication
5 13 (5.28%) Linux Command Line
6 12 (4.88%) Computer Science
7 8 (3.25%) iPad
8 6 (2.44%) Blackberry
8 6 (2.44%) iPhone
8 6 (2.44%) RSA SecurID
9 5 (2.03%) Clustering
10 3 (1.22%) CMDB
10 3 (1.22%) HP Storage
10 3 (1.22%) Streaming Video
11 2 (0.81%) Fat Client
11 2 (0.81%) FMCG
11 2 (0.81%) Public Cloud
11 2 (0.81%) Thin Client
11 2 (0.81%) Virtual Team
Operating Systems
1 76 (30.89%) Windows
2 47 (19.11%) Windows Server
3 34 (13.82%) Linux
4 29 (11.79%) Windows Server 2008
5 23 (9.35%) Windows Server 2012
6 22 (8.94%) Unix
7 19 (7.72%) Windows Server 2003
8 17 (6.91%) HPUX
9 15 (6.10%) Red Hat Enterprise Linux
10 14 (5.69%) Windows XP
11 11 (4.47%) Windows 7
12 3 (1.22%) Windows 10
13 1 (0.41%) Android
13 1 (0.41%) CentOS
13 1 (0.41%) Ubuntu
13 1 (0.41%) Windows 2000
Processes & Methodologies
1 162 (65.85%) ITIL
2 60 (24.39%) Service Delivery
3 53 (21.54%) ITSM
4 47 (19.11%) Change Management
5 31 (12.60%) Agile Software Development
6 28 (11.38%) Continuous Improvement
7 22 (8.94%) Project Management
8 20 (8.13%) ITIL V3
9 19 (7.72%) Disaster Recovery
10 18 (7.32%) Business Continuity
11 17 (6.91%) Information Security
11 17 (6.91%) IT Strategy
11 17 (6.91%) Scrum
12 16 (6.50%) Coaching
12 16 (6.50%) DevOps
13 15 (6.10%) Performance Monitoring
13 15 (6.10%) Performance Tuning
14 14 (5.69%) Problem Management
14 14 (5.69%) SDLC
14 14 (5.69%) Supplier Management
Programming Languages
1 19 (7.72%) SQL
2 15 (6.10%) JavaScript
3 14 (5.69%) Shell Script
4 13 (5.28%) Java
5 8 (3.25%) C
6 7 (2.85%) PL/SQL
6 7 (2.85%) PowerShell
7 5 (2.03%) Ruby
8 4 (1.63%) Groovy
8 4 (1.63%) Perl
9 3 (1.22%) C#
9 3 (1.22%) Python
10 2 (0.81%) T-SQL
11 1 (0.41%) ES6
11 1 (0.41%) VBScript
Qualifications
1 30 (12.20%) Degree
2 28 (11.38%) ITIL Certification
3 16 (6.50%) Microsoft Certification
4 15 (6.10%) MCP
5 14 (5.69%) MCSE
6 13 (5.28%) MCSA
7 12 (4.88%) Computer Science Degree
7 12 (4.88%) GNVQ
7 12 (4.88%) HND
8 11 (4.47%) ITIL Foundation Certificate
9 8 (3.25%) VMware Certified Professional (VCP)
10 5 (2.03%) ISEB
10 5 (2.03%) ISTQB
11 4 (1.63%) CCNA
11 4 (1.63%) Cisco Certification
11 4 (1.63%) RHCE
11 4 (1.63%) Security Cleared
12 2 (0.81%) SC Cleared
13 1 (0.41%) MCDST
13 1 (0.41%) Six Sigma Black Belt
Quality Assurance & Compliance
1 22 (8.94%) SLA
2 13 (5.28%) ISO/IEC 20000
3 9 (3.66%) ISO 9001
4 8 (3.25%) QA
5 5 (2.03%) HL7
5 5 (2.03%) ISO 9000
6 2 (0.81%) PCI DSS
6 2 (0.81%) PMO
7 1 (0.41%) ISO/IEC 27001
System Software
1 47 (19.11%) Active Directory
2 39 (15.85%) VMware Infrastructure
3 18 (7.32%) vSphere
4 16 (6.50%) Hyper-V
4 16 (6.50%) VMware ESXi
5 8 (3.25%) Docker
6 7 (2.85%) XenApp
7 6 (2.44%) XenDesktop
8 5 (2.03%) Virtual Servers
9 3 (1.22%) VMware Workstation
10 2 (0.81%) Terminal Services
10 2 (0.81%) Virtual Machines
10 2 (0.81%) Xen
10 2 (0.81%) XenServer
11 1 (0.41%) KVM
Systems Management
1 22 (8.94%) SCCM
2 18 (7.32%) Puppet
3 12 (4.88%) DameWare
3 12 (4.88%) Perfmon
4 9 (3.66%) WSUS
5 7 (2.85%) SCOM
6 4 (1.63%) WMI
7 3 (1.22%) Grafana
7 3 (1.22%) Graphite
7 3 (1.22%) Norton AntiVirus
7 3 (1.22%) Opscode Chef
8 1 (0.41%) Ansible
8 1 (0.41%) Mesos
8 1 (0.41%) OpenView
8 1 (0.41%) SCSM
8 1 (0.41%) Tivoli
Vendors
1 75 (30.49%) Microsoft
2 41 (16.67%) Cisco
3 39 (15.85%) VMware
4 26 (10.57%) Oracle
5 19 (7.72%) Citrix
5 19 (7.72%) HP
6 15 (6.10%) Red Hat
7 11 (4.47%) 3PAR
8 10 (4.07%) NetApp
9 6 (2.44%) Apple
10 4 (1.63%) BMC
10 4 (1.63%) Remedy
10 4 (1.63%) Splunk
11 3 (1.22%) SAP
11 3 (1.22%) Symantec
12 2 (0.81%) Dell
12 2 (0.81%) IBM
12 2 (0.81%) Palo Alto
13 1 (0.41%) Black Duck
13 1 (0.41%) Veracode
Hull, North Humberside
Kcom Group Plc
Posted: 3 days ago
Bradford, West Yorkshire
Amsource Technology Ltd
Salary: From £40,000 to £50,000 per annum
Posted: Yesterday
Leeds, Yorkshire
Sky Betting and Gaming
Posted: Yesterday
Bradford
Provident Financial
Salary: Highly Competitive
Posted: 6 days ago
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £50000 - £55000 per annum + Pension + Bonus
Posted: 23 hours ago
Leeds
Transition Partners
Salary: Up to £45K + On call + Excellent Benefits
Posted: 9 days ago
Halifax, West Yorkshire
Lloyds Banking Group
Salary: £47000 - £55600 per annum + Benefits
Posted: 3 days ago
Bradford
Provident Financial
Salary: Highly Competitive
Posted: 6 days ago
Bradford
Provident Financial
Salary: Highly Competitive
Posted: 6 days ago
Bradford, West Yorkshire
The Bridge Ltd
Salary: Unspecified Up to £42,000 + Bonus + Benefits
Posted: 2 days ago
York, North Yorkshire
Spire Healthcare
Posted: 23 days ago
Leeds
1 Trevelyan Square
Salary: £26,302 - £35, 225
Posted: 7 days ago
Leeds
1 Trevelyan Square
Salary: £47092 - £58217 per annum
Posted: 8 days ago