The following table provides summary statistics for permanent job vacancies advertised in Yorkshire with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 3 months to 29 April 2017 with a comparison to the same period in the previous 2 years.

Service Management
England / Yorkshire
3 months to
29 Apr 2017
Same period 2016 Same period 2015
Rank 119 101 88
Rank change year-on-year -18 -13  
Permanent jobs citing Service Management 119 170 219
As % of all permanent IT jobs advertised in Yorkshire 2.17% 2.71% 3.05%
As % of the Processes & Methodologies category 2.36% 3.04% 3.41%
Number of salaries quoted 84 110 150
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year - +6.66%  
90% offered a salary of more than £26,000 £19,500 £24,000
10% offered a salary of more than £52,050 £50,000 £52,500
UK excluding London median salary £44,000 £42,500 £45,000
% change year-on-year +3.52% -5.55%  

Service Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Yorkshire with a requirement for process and methodology skills.

Process & Methodology Skills
Yorkshire
Permanent job vacancies with a requirement for process and methodology skills 5033 5586 6424
As % of all permanent IT job vacancies advertised in Yorkshire 91.78% 88.99% 89.45%
Number of salaries quoted 4384 4587 5113
Median salary £45,000 £41,000 £40,000
Median salary % change year-on-year +9.75% +2.50%  
90% offered a salary of more than £30,000 £29,500 £27,500
10% offered a salary of more than £60,000 £57,500 £60,000
UK excluding London median salary £45,000 £45,000 £44,000
% change year-on-year - +2.27%  

Service Management
Job Vacancy Trend in Yorkshire

The job posting trend of jobs advertised in Yorkshire citing Service Management as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Management in Yorkshire

Service Management
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in Yorkshire.

Salary trend for Service Management in Yorkshire

Service Management
Salary Histogram in Yorkshire

The salary distribution of IT jobs citing Service Management in Yorkshire over the 3 months to 29 April 2017.

Salary histogram for Service Management in Yorkshire

Service Management
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Yorkshire region over the 3 months to 29 April 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire -15 80 £44,500 +5.95% 9
North Yorkshire +10 19 £40,350 -10.33% 4
South Yorkshire -9 11 £34,000 +41.66% 3
East Yorkshire -11 9 £26,000 +30.00% 3
Service Management
England

For the 6 months to 29 April 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Yorkshire region with a requirement for Service Management.

1 161 (66.26%) ITIL
2 82 (33.74%) Microsoft
3 69 (28.40%) Windows
4 62 (25.51%) Change Management
5 55 (22.63%) Windows Server
6 50 (20.58%) Service Delivery
7 47 (19.34%) Finance
8 46 (18.93%) Active Directory
9 43 (17.70%) VMware
10 41 (16.87%) ITSM
11 40 (16.46%) MS Exchange
12 38 (15.64%) Degree
13 37 (15.23%) Windows 7
13 37 (15.23%) SLA
14 35 (14.40%) Windows Server 2008
15 34 (13.99%) ITIL V3
15 34 (13.99%) SQL Server
16 33 (13.58%) SAN
17 32 (13.17%) Cisco
17 32 (13.17%) VMware Infrastructure
18 30 (12.35%) Microsoft Certification
18 30 (12.35%) Exchange Server 2010
19 29 (11.93%) Data Centre
19 29 (11.93%) Configuration Management
20 28 (11.52%) Windows Server 2012
21 27 (11.11%) DNS
22 25 (10.29%) Microsoft Office
23 24 (9.88%) Linux
23 24 (9.88%) ITIL Certification
24 23 (9.47%) Disaster Recovery

Service Management
Co-occurring IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 40 (16.46%) MS Exchange
2 30 (12.35%) Exchange Server 2010
3 12 (4.94%) IIS
4 10 (4.12%) Exchange Server 2007
5 3 (1.23%) Exchange Server 2013
5 3 (1.23%) JBoss
5 3 (1.23%) SharePoint
5 3 (1.23%) Skype for Business
6 2 (0.82%) Exchange Server 2003
6 2 (0.82%) Oracle SOA Suite
7 1 (0.41%) CloudStack
7 1 (0.41%) CMS
7 1 (0.41%) OpenStack
7 1 (0.41%) Tomcat
7 1 (0.41%) WebLogic
7 1 (0.41%) WebSphere
Applications
1 25 (10.29%) Microsoft Office
2 2 (0.82%) Microsoft Excel
2 2 (0.82%) MS Visio
3 1 (0.41%) Microsoft PowerPoint
Business Applications
1 4 (1.65%) Remedy ITSM
2 3 (1.23%) Dynamics CRM
3 1 (0.41%) Dynamics AX
3 1 (0.41%) Dynamics NAV
3 1 (0.41%) Salesforce.com CRM
Cloud Services
1 10 (4.12%) Office 365
2 3 (1.23%) Microsoft Azure
3 1 (0.41%) Amazon AWS
3 1 (0.41%) Azure Active Directory
3 1 (0.41%) Cloud Computing
3 1 (0.41%) Google Cloud Platform
3 1 (0.41%) Google Compute Engine
3 1 (0.41%) SaaS
Communications & Networking
1 33 (13.58%) SAN
2 27 (11.11%) DNS
3 21 (8.64%) LAN
3 21 (8.64%) WAN
4 20 (8.23%) Firewall
5 18 (7.41%) DHCP
6 16 (6.58%) VPN
7 12 (4.94%) TCP/IP
8 9 (3.70%) IP Telephony
8 9 (3.70%) WebEx
9 3 (1.23%) HTTP
9 3 (1.23%) Internet
9 3 (1.23%) Remote Desktop
10 2 (0.82%) NAS
10 2 (0.82%) Skype
11 1 (0.41%) Cisco ASA
11 1 (0.41%) LDAP
11 1 (0.41%) Network Security
11 1 (0.41%) Unified Communications
11 1 (0.41%) VoIP
Database & Business Intelligence
1 34 (13.99%) SQL Server
2 14 (5.76%) SQL Server 2008
3 13 (5.35%) SQL Server 2005
4 11 (4.53%) SQL Server 2012
5 9 (3.70%) SQL Server 2000
6 3 (1.23%) Oracle Database
7 2 (0.82%) Data Warehouse
7 2 (0.82%) MySQL
8 1 (0.41%) SQL Server 2014
8 1 (0.41%) SQL Server Integration Services
8 1 (0.41%) SQL Server Reporting Services
Development Applications
1 3 (1.23%) Gatling
1 3 (1.23%) JMeter
1 3 (1.23%) LoadRunner
2 2 (0.82%) Jenkins
2 2 (0.82%) JIRA
2 2 (0.82%) Oracle APEX
3 1 (0.41%) Atlassian Bamboo
3 1 (0.41%) Bitbucket
3 1 (0.41%) Octopus Deploy
3 1 (0.41%) Visual Studio
General
1 47 (19.34%) Finance
2 13 (5.35%) Telecoms
3 8 (3.29%) Manufacturing
4 7 (2.88%) Banking
5 4 (1.65%) Marketing
6 3 (1.23%) Billing
6 3 (1.23%) Legal
6 3 (1.23%) Pharmaceutical
7 2 (0.82%) Back Office
7 2 (0.82%) Retail
8 1 (0.41%) Financial Institution
8 1 (0.41%) Local Government
Job Titles
1 81 (33.33%) Analyst
2 47 (19.34%) Service Analyst
3 34 (13.99%) Service Manager
4 31 (12.76%) Service Desk Analyst
5 22 (9.05%) Support Analyst
6 21 (8.64%) IT Manager
6 21 (8.64%) ITIL Manager
7 20 (8.23%) Service Improvement Analyst
8 16 (6.58%) IT Services Manager
8 16 (6.58%) ITIL Service Manager
9 15 (6.17%) Technical Analyst
10 14 (5.76%) IT Analyst
11 13 (5.35%) Administrator
11 13 (5.35%) Architect
12 12 (4.94%) 2nd Line Support
12 12 (4.94%) Infrastructure Analyst
13 11 (4.53%) Senior Analyst
13 11 (4.53%) Support Engineer
13 11 (4.53%) Technical Support
13 11 (4.53%) Technical Support Analyst
Libraries, Frameworks & Software Standards
1 6 (2.47%) .NET
2 5 (2.06%) SOAP
3 4 (1.65%) XML
4 3 (1.23%) ASP.NET
5 2 (0.82%) REST
5 2 (0.82%) Spring
5 2 (0.82%) Web Services
6 1 (0.41%) Oracle Fusion
6 1 (0.41%) Visualforce
Miscellaneous
1 29 (11.93%) Data Centre
2 16 (6.58%) iPad
2 16 (6.58%) iPhone
3 14 (5.76%) Management Information System
4 13 (5.35%) Computer Science
5 10 (4.12%) Analytical Skills
5 10 (4.12%) Replication
6 8 (3.29%) HP Storage
7 7 (2.88%) Video Conferencing
8 6 (2.47%) Linux Command Line
9 3 (1.23%) Celerra
9 3 (1.23%) CLARiiON
9 3 (1.23%) NHS
10 2 (0.82%) Driving Licence
10 2 (0.82%) Virtual Team
11 1 (0.41%) Client/Server
11 1 (0.41%) CMDB
11 1 (0.41%) Fintech
11 1 (0.41%) FMCG
11 1 (0.41%) User Experience
Operating Systems
1 69 (28.40%) Windows
2 55 (22.63%) Windows Server
3 37 (15.23%) Windows 7
4 35 (14.40%) Windows Server 2008
5 28 (11.52%) Windows Server 2012
6 24 (9.88%) Linux
7 19 (7.82%) Windows Server 2003
8 17 (7.00%) HPUX
9 13 (5.35%) Unix
10 11 (4.53%) Windows XP
11 9 (3.70%) Red Hat Enterprise Linux
12 4 (1.65%) Windows 10
13 2 (0.82%) Windows 8
13 2 (0.82%) Windows Vista
14 1 (0.41%) Android
14 1 (0.41%) Mac OS
14 1 (0.41%) Windows 2000
Processes & Methodologies
1 161 (66.26%) ITIL
2 62 (25.51%) Change Management
3 50 (20.58%) Service Delivery
4 41 (16.87%) ITSM
5 34 (13.99%) ITIL V3
6 29 (11.93%) Configuration Management
7 23 (9.47%) Disaster Recovery
8 19 (7.82%) Incident Management
9 18 (7.41%) Continuous Improvement
9 18 (7.41%) Project Management
10 17 (7.00%) Coaching
10 17 (7.00%) Information Security
10 17 (7.00%) Stakeholder Management
11 14 (5.76%) Agile Software Development
12 12 (4.94%) Business Analysis
12 12 (4.94%) DevOps
12 12 (4.94%) Release Management
13 11 (4.53%) Capacity Planning
13 11 (4.53%) Performance Monitoring
13 11 (4.53%) Problem Management
Programming Languages
1 21 (8.64%) SQL
2 12 (4.94%) PowerShell
3 10 (4.12%) C
4 7 (2.88%) JavaScript
5 6 (2.47%) Shell Script
6 5 (2.06%) Java
7 4 (1.65%) C#
7 4 (1.65%) Ruby
8 3 (1.23%) Groovy
8 3 (1.23%) Perl
9 2 (0.82%) PL/SQL
9 2 (0.82%) T-SQL
10 1 (0.41%) Apex Code
10 1 (0.41%) Python
10 1 (0.41%) VB.NET
10 1 (0.41%) VBScript
Qualifications
1 38 (15.64%) Degree
2 30 (12.35%) Microsoft Certification
3 24 (9.88%) ITIL Certification
4 19 (7.82%) MCSE
5 12 (4.94%) MCSA
6 10 (4.12%) MCDST
6 10 (4.12%) MCP
7 9 (3.70%) GNVQ
7 9 (3.70%) HND
8 7 (2.88%) VMware Certified Professional (VCP)
9 4 (1.65%) ISEB
9 4 (1.65%) ITIL Foundation Certificate
9 4 (1.65%) MCITP
10 3 (1.23%) ISTQB
11 2 (0.82%) CCNA
11 2 (0.82%) CISA
11 2 (0.82%) Cisco Certification
11 2 (0.82%) CISSP
11 2 (0.82%) SANS
11 2 (0.82%) Security Cleared
Quality Assurance & Compliance
1 37 (15.23%) SLA
2 7 (2.88%) QA
3 4 (1.65%) ISO/IEC 27001
4 3 (1.23%) HL7
4 3 (1.23%) ISO 9000
4 3 (1.23%) ISO 9001
4 3 (1.23%) Sarbanes-Oxley
5 2 (0.82%) PMO
System Software
1 46 (18.93%) Active Directory
2 32 (13.17%) VMware Infrastructure
3 15 (6.17%) vSphere
4 11 (4.53%) VMware ESXi
5 10 (4.12%) Hyper-V
5 10 (4.12%) XenApp
6 9 (3.70%) XenDesktop
7 5 (2.06%) Virtual Machines
8 3 (1.23%) VMware ESX
8 3 (1.23%) VMware Workstation
9 2 (0.82%) Docker
9 2 (0.82%) Terminal Server
9 2 (0.82%) XenServer
10 1 (0.41%) KVM
10 1 (0.41%) Xen
Systems Management
1 9 (3.70%) DameWare
1 9 (3.70%) Perfmon
2 7 (2.88%) AirWatch
2 7 (2.88%) Puppet
2 7 (2.88%) SCCM
3 4 (1.65%) SCOM
4 2 (0.82%) Opscode Chef
5 1 (0.41%) Microsoft Clustering
5 1 (0.41%) OpenView
5 1 (0.41%) Tivoli
Vendors
1 82 (33.74%) Microsoft
2 43 (17.70%) VMware
3 32 (13.17%) Cisco
4 18 (7.41%) Citrix
4 18 (7.41%) HP
4 18 (7.41%) Oracle
5 11 (4.53%) Remedy
6 10 (4.12%) Veeam
7 9 (3.70%) 3PAR
7 9 (3.70%) Red Hat
8 7 (2.88%) NetApp
9 6 (2.47%) Dell
10 5 (2.06%) Avaya
11 4 (1.65%) BMC
11 4 (1.65%) EMC
12 3 (1.23%) ServiceNow
13 2 (0.82%) ArcSight
13 2 (0.82%) Qualys
13 2 (0.82%) Salesforce.com
13 2 (0.82%) SAP
Hull, North Humberside
Harvey Nash plc
Salary: £21000 - £24500 per annum
Posted: Yesterday
Leeds, West Yorkshire
Harvey Nash plc
Posted: Yesterday
Hull, North Humberside
Harvey Nash plc
Salary: £18000 - £20000 per annum
Posted: 2 days ago
Leeds, West Yorkshire
ASDA
Salary: Market Salary
Posted: 5 days ago
Sheffield, South Yorkshire
Spring Technology
Salary: car
Posted: Yesterday
Leeds, West Yorkshire
Spring Technology
Posted: 2 days ago
Leeds, West Yorkshire
ASDA
Salary: Market Salary
Posted: 5 days ago
Bradford, West Yorkshire
Fruition IT Resources Limited
Salary: £45000 - £55000 per annum + car, pension, bonus etc.
Posted: 2 days ago
York, North Yorkshire
The Bridge Ltd
Salary: From £35,000 to £40,000 per annum
Posted: 2 days ago
York, North Yorkshire
Spring Technology
Posted: Yesterday
Harrogate, North Yorkshire
Premier IT
Posted: 2 days ago
Middlesbrough, Cleveland
Harvey Nash plc
Salary: £30000 - £40000 per annum
Posted: 4 days ago
Leeds, West Yorkshire
Lorien Resourcing
Salary: £40000 - £44000 per annum
Posted: 2 days ago
Leeds, West Yorkshire
International Personal Finance
Salary: Competitive salary plus benefits
Posted: 8 days ago
Hull, North Humberside
Go IT Recruitment Ltd
Salary: From £25,000 to £30,000 per annum + excellent benefits
Posted: Yesterday
Leeds, West Yorkshire
The Bridge Ltd
Salary: From £35,000 to £40,000 per annum
Posted: 2 days ago
Sheffield, South Yorkshire
Ampersand Consulting
Salary: £60000 - £65000 per annum + Fantastic Benefits
Posted: 4 days ago
Sheffield, Yorkshire
Sky Betting and Gaming
Posted: 10 days ago