Service Analyst Job Trends in Northern Ireland

Service Analyst
UK > Northern Ireland

The median Service Analyst salary in Northern Ireland is £29,000 per year, according to job vacancies posted during the 6 months leading to 2 July 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
2 Jul 2026
Same period 2025 Same period 2024
Rank 59 34 67
Rank change year-on-year -25 +33 -1
Permanent jobs requiring a Service Analyst 21 2 2
As % of all permanent jobs in Northern Ireland 2.00% 0.74% 0.33%
As % of the Job Titles category 2.13% 0.88% 0.34%
Number of salaries quoted 1 0 2
10th Percentile - - -
25th Percentile £28,500 - £28,250
Median annual salary (50th Percentile) £29,000 - £31,500
Median % change year-on-year - - -3.08%
75th Percentile £29,500 - £34,750
90th Percentile - - -
UK median annual salary £30,000 £30,750 £27,500
% change year-on-year -2.44% +11.82% -5.17%

All Permanent IT Job Roles
Northern Ireland

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Northern Ireland. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Northern Ireland with a recognized job title 986 228 582
% of permanent jobs with a recognized job title 93.82% 84.44% 95.10%
Number of salaries quoted 329 93 375
10th Percentile - £30,000 £30,000
25th Percentile £26,250 £46,250 £38,750
Median annual salary (50th Percentile) £45,000 £60,000 £55,000
Median % change year-on-year -25.00% +9.09% +10.00%
75th Percentile £66,250 £80,000 £67,500
90th Percentile £80,000 £93,000 £87,500
UK median annual salary £55,000 £56,745 £52,500
% change year-on-year -3.08% +8.09% -12.50%

Service Analyst
Job Vacancy Trend in Northern Ireland

Historical trend showing the proportion of permanent IT job postings featuring 'Service Analyst' in the job title relative to all permanent IT jobs advertised in Northern Ireland.

Service Analyst job vacancy trend in Northern Ireland

Service Analyst
Salary Trend in Northern Ireland

Salary distribution trend for Service Analyst job vacancies in Northern Ireland.

Salary distribution trend for Service Analyst job vacancies in Northern Ireland

Service Analyst
Job Locations in Northern Ireland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Analyst within the Northern Ireland region over the 6 months to 2 July 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
County Antrim -16 13 £29,000 - 1
County Armagh -8 8 - -
Service Analyst
UK

Service Analyst Skill Set
Top 23 Co-Occurring Skills & Capabilities in Northern Ireland

For the 6 months to 2 July 2026, Service Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Northern Ireland region featuring Service Analyst in the job title.

1 9 (42.86%) Microsoft 365
2 8 (38.10%) Customer Service
2 8 (38.10%) ITIL
2 8 (38.10%) Microsoft
3 7 (33.33%) AWS
3 7 (33.33%) AWS Certification
3 7 (33.33%) Degree
3 7 (33.33%) ITSM
3 7 (33.33%) MCSE
3 7 (33.33%) Microsoft Certification
3 7 (33.33%) Microsoft Office
3 7 (33.33%) Performance Metrics
3 7 (33.33%) QA
3 7 (33.33%) ServiceNow
4 2 (9.52%) Active Directory
4 2 (9.52%) SLA
4 2 (9.52%) Windows
5 1 (4.76%) Azure
5 1 (4.76%) Entra ID
5 1 (4.76%) Microsoft Exchange
5 1 (4.76%) Problem-Solving
5 1 (4.76%) Ticket Management
5 1 (4.76%) Windows 10

Service Analyst Skill Set
Co-Occurring Skills & Capabilities in Northern Ireland by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 1 (4.76%) Microsoft Exchange
Applications
1 7 (33.33%) Microsoft Office
Cloud Services
1 9 (42.86%) Microsoft 365
2 7 (33.33%) AWS
3 1 (4.76%) Azure
3 1 (4.76%) Entra ID
General
1 10 (47.62%) French Language
2 8 (38.10%) Social Skills
3 1 (4.76%) Retail
Miscellaneous
1 1 (4.76%) Driving Licence
1 1 (4.76%) Onboarding
Operating Systems
1 2 (9.52%) Windows
2 1 (4.76%) Windows 10
Processes & Methodologies
1 8 (38.10%) Customer Service
1 8 (38.10%) ITIL
2 7 (33.33%) ITSM
2 7 (33.33%) Performance Metrics
3 1 (4.76%) Problem-Solving
3 1 (4.76%) Ticket Management
Qualifications
1 7 (33.33%) AWS Certification
1 7 (33.33%) Degree
1 7 (33.33%) MCSE
1 7 (33.33%) Microsoft Certification
Quality Assurance & Compliance
1 7 (33.33%) QA
2 2 (9.52%) SLA
System Software
1 2 (9.52%) Active Directory
Vendors
1 8 (38.10%) Microsoft
2 7 (33.33%) ServiceNow