Period
to 19 July 2018

The following table provides summary statistics for permanent job vacancies advertised in Oxfordshire with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 19 July 2018 with a comparison to the same period in the previous 2 years.

Service Level Agreement (SLA)
South East > Oxfordshire
6 months to
19 Jul 2018
Same period 2017 Same period 2016
Rank 141 147 106
Rank change year-on-year +6 -41 +16
Permanent jobs citing SLA 42 22 73
As % of all permanent IT jobs advertised in Oxfordshire 1.38% 0.79% 2.27%
As % of the Quality Assurance & Compliance category 12.00% 7.77% 20.11%
Number of salaries quoted 41 20 59
Oxfordshire median annual salary £40,000 £35,500 £42,500
Median salary % change year-on-year +12.68% -16.47% +6.25%
10th Percentile £23,000 £20,350 £31,400
90th Percentile £68,750 £57,500 £56,250
South East median annual salary £40,000 £37,500 £35,000
% change year-on-year +6.67% +7.14% -

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Oxfordshire with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Oxfordshire
Permanent vacancies with a requirement for quality assurance or compliance skills 350 283 363
As % of all permanent IT jobs advertised in Oxfordshire 11.48% 10.12% 11.29%
Number of salaries quoted 330 218 215
Oxfordshire median annual salary £50,000 £40,500 £45,000
Median salary % change year-on-year +23.46% -10.00% +12.50%
10th Percentile £31,250 £28,533 £27,500
90th Percentile £76,000 £67,500 £67,500
South East median annual salary £47,500 £42,500 £45,000
% change year-on-year +11.76% -5.56% +3.45%

SLA
Job Vacancy Trend in Oxfordshire

Job postings citing SLA as a percentage of all IT jobs advertised in Oxfordshire.

Job vacancy trend for SLA in Oxfordshire

SLA
Salary Trend in Oxfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA in Oxfordshire.

Salary trend for SLA in Oxfordshire

SLA
Salary Histogram in Oxfordshire

The salary distribution of IT jobs citing SLA in Oxfordshire over the 6 months to 19 July 2018.

Salary histogram for SLA in Oxfordshire

SLA
Job Locations in Oxfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the Oxfordshire region over the 6 months to 19 July 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Oxford -10 19 £42,500 - 2
Thame - 3 £77,500 -
Banbury - 3 £24,000 -
Kidlington - 2 £47,250 -
Abingdon -7 1 £30,000 -22.08%
Wallingford - 1 £19,000 -
Woodstock - 1 £22,000 -
SLA
South East

For the 6 months to 19 July 2018, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Oxfordshire region with a requirement for SLA.

1 26 (61.90%) ITIL
2 23 (54.76%) Microsoft
3 14 (33.33%) ITIL V3
4 13 (30.95%) Service Management
5 10 (23.81%) Google
5 10 (23.81%) Customer-Centricity
6 9 (21.43%) Self-Motivation
6 9 (21.43%) Service Delivery
7 8 (19.05%) Legal
7 8 (19.05%) Active Directory
7 8 (19.05%) Windows
8 7 (16.67%) Linux
8 7 (16.67%) SC Cleared
8 7 (16.67%) Security Cleared
8 7 (16.67%) Amazon AWS
8 7 (16.67%) Analytical Skills
9 6 (14.29%) Line Management
9 6 (14.29%) Dynamics AX
9 6 (14.29%) Incident Management
9 6 (14.29%) Problem Management
9 6 (14.29%) Finance
10 5 (11.90%) Dynamics 365
10 5 (11.90%) Problem-Solving
10 5 (11.90%) Change Management
10 5 (11.90%) Solaris
10 5 (11.90%) SQL Server
10 5 (11.90%) Microsoft Office
10 5 (11.90%) Web Services
10 5 (11.90%) QA
11 4 (9.52%) Fault Management

SLA
Co-occurring IT Skills in Oxfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (4.76%) Skype for Business
2 1 (2.38%) Exchange Server 2013
2 1 (2.38%) MS Exchange
Applications
1 5 (11.90%) Microsoft Office
Business Applications
1 6 (14.29%) Dynamics AX
Cloud Services
1 7 (16.67%) Amazon AWS
2 5 (11.90%) Dynamics 365
3 2 (4.76%) Microsoft Azure
3 2 (4.76%) Office 365
4 1 (2.38%) Amazon CloudWatch
4 1 (2.38%) Amazon EC2
4 1 (2.38%) Amazon ElastiCache
4 1 (2.38%) Amazon ELB
4 1 (2.38%) Amazon S3
4 1 (2.38%) AWS CloudFormation
4 1 (2.38%) AWS Elastic Beanstalk
4 1 (2.38%) GitHub
4 1 (2.38%) Virtual Private Cloud
Communications & Networking
1 4 (9.52%) SMS
2 2 (4.76%) LAN
2 2 (4.76%) Skype
3 1 (2.38%) BGP
3 1 (2.38%) DNS
3 1 (2.38%) Internet
3 1 (2.38%) IP Telephony
3 1 (2.38%) TCP/IP
3 1 (2.38%) WAN
Database & Business Intelligence
1 5 (11.90%) SQL Server
2 1 (2.38%) Amazon RDS
2 1 (2.38%) MySQL
Development Applications
1 2 (4.76%) JIRA
2 1 (2.38%) GitLab
2 1 (2.38%) Jenkins
General
1 8 (19.05%) Legal
2 6 (14.29%) Finance
3 4 (9.52%) Manufacturing
4 3 (7.14%) General Ledger
4 3 (7.14%) Marketing
4 3 (7.14%) Retail
5 2 (4.76%) Telecoms
Job Titles
1 8 (19.05%) Analyst
1 8 (19.05%) Desktop Support
1 8 (19.05%) Support Analyst
2 6 (14.29%) 2nd Line Support
2 6 (14.29%) Infrastructure Support
2 6 (14.29%) Service Manager
3 5 (11.90%) Desktop Manager
3 5 (11.90%) Service Desk Manager
4 4 (9.52%) Business Manager
4 4 (9.52%) Business Systems Manager
4 4 (9.52%) DevOps Engineer
4 4 (9.52%) ERP Manager
4 4 (9.52%) Systems Manager
5 3 (7.14%) 1st/2nd Line Support
5 3 (7.14%) Desktop Analyst
5 3 (7.14%) Desktop Support Analyst
5 3 (7.14%) Help Desk Manager
5 3 (7.14%) Provisioning Engineer
5 3 (7.14%) Service Support Manager
5 3 (7.14%) Support Manager
Libraries, Frameworks & Software Standards
1 5 (11.90%) Web Services
Miscellaneous
1 9 (21.43%) Self-Motivation
2 7 (16.67%) Analytical Skills
3 2 (4.76%) Computer Science
3 2 (4.76%) Video Conferencing
3 2 (4.76%) Wiki
4 1 (2.38%) NHS
4 1 (2.38%) Public Cloud
Operating Systems
1 8 (19.05%) Windows
2 7 (16.67%) Linux
3 5 (11.90%) Solaris
4 4 (9.52%) Windows 7
5 3 (7.14%) Windows 10
6 2 (4.76%) Windows Server
7 1 (2.38%) Red Hat Enterprise Linux
7 1 (2.38%) Windows 8
Processes & Methodologies
1 26 (61.90%) ITIL
2 14 (33.33%) ITIL V3
3 13 (30.95%) Service Management
4 10 (23.81%) Customer-Centricity
5 9 (21.43%) Service Delivery
6 6 (14.29%) Incident Management
6 6 (14.29%) Line Management
6 6 (14.29%) Problem Management
7 5 (11.90%) Change Management
7 5 (11.90%) Problem-Solving
8 4 (9.52%) Conflict Management
8 4 (9.52%) Continuous Improvement
8 4 (9.52%) DevOps
8 4 (9.52%) ERP
8 4 (9.52%) Fault Management
8 4 (9.52%) PRINCE2
8 4 (9.52%) Project Management
8 4 (9.52%) Supplier Management
9 3 (7.14%) Accounts Payable
9 3 (7.14%) Accounts Receivable
Programming Languages
1 1 (2.38%) Bash Shell
1 1 (2.38%) SQL
Qualifications
1 7 (16.67%) SC Cleared
1 7 (16.67%) Security Cleared
2 4 (9.52%) ITIL Certification
3 3 (7.14%) Degree
4 1 (2.38%) A+ Certification
4 1 (2.38%) Microsoft Certification
Quality Assurance & Compliance
1 5 (11.90%) QA
2 1 (2.38%) ISO 22301
2 1 (2.38%) ISO/IEC 20000
2 1 (2.38%) ISO/IEC 27001
System Software
1 8 (19.05%) Active Directory
2 1 (2.38%) Virtual Desktop
Systems Management
1 2 (4.76%) AirWatch
2 1 (2.38%) Ansible
2 1 (2.38%) Puppet
2 1 (2.38%) SCCM
Vendors
1 23 (54.76%) Microsoft
2 10 (23.81%) Google
3 2 (4.76%) Citrix
4 1 (2.38%) Apple
4 1 (2.38%) Atlassian
4 1 (2.38%) Avaya
4 1 (2.38%) Cisco
4 1 (2.38%) Juniper
4 1 (2.38%) Red Hat
4 1 (2.38%) Remedy
4 1 (2.38%) Sage