The median annual salary for a Service Desk Analyst was £22,500 in advertised job vacancies in Peterborough during the 3 months to 27 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Desk Analyst
Cambridgeshire / Peterborough
3 months to
27 Jun 2017
Same period 2016 Same period 2015
Rank 48 40 43
Rank change year-on-year -8 +3  
Permanent jobs requiring a Service Desk Analyst 2 5 7
As % of all permanent IT jobs advertised in Peterborough 0.74% 1.52% 2.15%
As % of the Job Titles category 0.75% 1.53% 2.19%
Number of salaries quoted 2 3 5
Median salary £22,500 £19,000 £19,000
Median salary % change year-on-year +18.42% -  
UK excluding London median salary £22,500 £21,500 £22,000
% change year-on-year +4.65% -2.27%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Peterborough. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Peterborough
Permanent job vacancies with a job title containing a recognized job role 267 327 319
As % of all permanent IT job vacancies advertised in Peterborough 98.16% 99.09% 98.15%
Number of salaries quoted 192 261 228
Median salary £47,500 £40,000 £38,650
Median salary % change year-on-year +18.75% +3.49%  
90% offered a salary of more than £31,000 £23,500 £26,085
10% offered a salary of more than £57,500 £62,500 £57,500
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Service Desk Analyst
Job Vacancy Trend in Peterborough

The job posting trend of jobs advertised in Peterborough that featured Service Desk Analyst in the job title.

Job vacancy trend for Service Desk Analyst in Peterborough

Service Desk Analyst
Salary Trend in Peterborough

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst in Peterborough.

Salary trend for Service Desk Analyst in Peterborough

Service Desk Analyst Skill Set
Top 30 Co-occurring IT Skills in Peterborough

For the 6 months to 27 June 2017, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Peterborough region featuring Service Desk Analyst in the job title.

1 10 (90.91%) Active Directory
2 9 (81.82%) Windows
2 9 (81.82%) Windows 7
3 6 (54.55%) Windows 8
3 6 (54.55%) ITIL
3 6 (54.55%) Microsoft
4 5 (45.45%) Windows 10
5 4 (36.36%) iPad
5 4 (36.36%) VMware
5 4 (36.36%) Blackberry
5 4 (36.36%) iPhone
5 4 (36.36%) Citrix
5 4 (36.36%) Windows Server
6 3 (27.27%) SLA
6 3 (27.27%) Problem Management
7 1 (9.09%) Service Management
7 1 (9.09%) Change Management
7 1 (9.09%) ITSM
7 1 (9.09%) Management Information System
7 1 (9.09%) Legal
7 1 (9.09%) ITIL Certification
7 1 (9.09%) Microsoft Office
7 1 (9.09%) Microsoft Excel
7 1 (9.09%) MS Visio
7 1 (9.09%) MS Exchange
7 1 (9.09%) LAN
7 1 (9.09%) WAN
7 1 (9.09%) Microsoft Azure
7 1 (9.09%) Microsoft PowerPoint
7 1 (9.09%) Incident Management

Service Desk Analyst Skill Set
Co-occurring IT Skills in Peterborough by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (9.09%) MS Exchange
Applications
1 1 (9.09%) Microsoft Excel
1 1 (9.09%) Microsoft Office
1 1 (9.09%) Microsoft PowerPoint
1 1 (9.09%) MS Visio
Cloud Services
1 1 (9.09%) Microsoft Azure
Communications & Networking
1 1 (9.09%) LAN
1 1 (9.09%) WAN
General
1 1 (9.09%) Legal
Miscellaneous
1 4 (36.36%) Blackberry
1 4 (36.36%) iPad
1 4 (36.36%) iPhone
2 1 (9.09%) Management Information System
Operating Systems
1 9 (81.82%) Windows
1 9 (81.82%) Windows 7
2 6 (54.55%) Windows 8
3 5 (45.45%) Windows 10
4 4 (36.36%) Windows Server
Processes & Methodologies
1 6 (54.55%) ITIL
2 3 (27.27%) Problem Management
3 1 (9.09%) Change Management
3 1 (9.09%) Incident Management
3 1 (9.09%) ITSM
3 1 (9.09%) Service Management
Qualifications
1 1 (9.09%) ITIL Certification
Quality Assurance & Compliance
1 3 (27.27%) SLA
System Software
1 10 (90.91%) Active Directory
Vendors
1 6 (54.55%) Microsoft
2 4 (36.36%) Citrix
2 4 (36.36%) VMware