Service Delivery Jobs in Reading

Service Delivery
Berkshire > Reading

The following table provides summary statistics for permanent job vacancies advertised in Reading with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 11 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
11 May 2024
Same period 2023 Same period 2022
Rank 62 62 83
Rank change year-on-year 0 +21 -10
Permanent jobs citing Service Delivery 60 71 50
As % of all permanent jobs advertised in Reading 3.50% 4.52% 2.82%
As % of the Processes & Methodologies category 3.97% 4.66% 3.05%
Number of salaries quoted 33 56 34
10th Percentile - £30,688 £28,900
25th Percentile £34,500 £35,313 £36,563
Median annual salary (50th Percentile) £52,500 £45,600 £49,750
Median % change year-on-year +15.13% -8.34% +8.74%
75th Percentile £55,000 £45,900 £63,063
90th Percentile £63,750 £69,000 £68,750
Berkshire median annual salary £52,500 £45,600 £46,750
% change year-on-year +15.13% -2.46% +3.89%

All Process and Methodology Skills
Reading

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Reading with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 1,512 1,523 1,640
As % of all permanent jobs advertised in Reading 88.21% 97.01% 92.39%
Number of salaries quoted 913 789 927
10th Percentile £30,000 £31,250 £31,250
25th Percentile £39,500 £42,000 £43,875
Median annual salary (50th Percentile) £54,500 £60,000 £60,000
Median % change year-on-year -9.17% - -
75th Percentile £70,000 £77,500 £75,000
90th Percentile £80,000 £92,500 £82,500
Berkshire median annual salary £52,550 £60,000 £60,000
% change year-on-year -12.42% - +9.09%

Service Delivery
Job Vacancy Trend in Reading

Job postings citing Service Delivery as a proportion of all IT jobs advertised in Reading.

Job vacancy trend for Service Delivery in Reading

Service Delivery
Salary Trend in Reading

3-month moving average salary quoted in jobs citing Service Delivery in Reading.

Salary trend for Service Delivery in Reading

Service Delivery
Salary Histogram in Reading

Salary distribution for jobs citing Service Delivery in Reading over the 6 months to 11 May 2024.

Salary histogram for Service Delivery in Reading

Service Delivery
Co-occurring Skills and Capabilities in Reading by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 10 (16.67%) Microsoft Office
Cloud Services
1 2 (3.33%) Microsoft 365
2 1 (1.67%) AWS
2 1 (1.67%) Azure
Communications & Networking
1 10 (16.67%) LAN
2 1 (1.67%) 5G
2 1 (1.67%) Firewall
2 1 (1.67%) Internet
2 1 (1.67%) LTE
2 1 (1.67%) Radio Access Network
2 1 (1.67%) WAN
2 1 (1.67%) Wi-Fi
2 1 (1.67%) Wireless
Database & Business Intelligence
1 1 (1.67%) MySQL
1 1 (1.67%) RDBMS
1 1 (1.67%) Relational Database
1 1 (1.67%) SQL Server
General
1 29 (48.33%) Social Skills
2 23 (38.33%) Finance
3 17 (28.33%) Public Sector
4 11 (18.33%) Analytical Skills
5 9 (15.00%) Organisational Skills
6 5 (8.33%) Influencing Skills
7 4 (6.67%) Marketing
8 3 (5.00%) Inclusion and Diversity
8 3 (5.00%) Telecoms
9 2 (3.33%) Presentation Skills
Job Titles
1 10 (16.67%) Administrator
1 10 (16.67%) Service Delivery Manager
1 10 (16.67%) ServiceNow Administrator
2 9 (15.00%) Delivery Manager
2 9 (15.00%) Desktop Engineer
2 9 (15.00%) Desktop Support
2 9 (15.00%) Desktop Support Engineer
2 9 (15.00%) DV Cleared Desktop Support
2 9 (15.00%) Service Manager
2 9 (15.00%) Support Engineer
3 5 (8.33%) Consultant
4 4 (6.67%) Head of Operations
4 4 (6.67%) Head of Service Operations
5 3 (5.00%) Architect
5 3 (5.00%) ITSM Architect
5 3 (5.00%) Service Architect
5 3 (5.00%) ServiceNow Specialist
6 2 (3.33%) Analyst
6 2 (3.33%) Enterprise Architecture Director
6 2 (3.33%) SC Cleared Desktop Support
Miscellaneous
1 8 (13.33%) Driving Licence
2 1 (1.67%) CCTV
2 1 (1.67%) Data Centre
2 1 (1.67%) IoT
Operating Systems
1 11 (18.33%) Windows
2 9 (15.00%) Windows 10
2 9 (15.00%) Windows 7
3 1 (1.67%) Linux
3 1 (1.67%) Mac OS
3 1 (1.67%) Unix
Processes & Methodologies
1 29 (48.33%) ITIL
2 21 (35.00%) ITSM
2 21 (35.00%) Problem-Solving
3 16 (26.67%) Service Management
4 14 (23.33%) Actionable Insight
4 14 (23.33%) Customer Service
5 11 (18.33%) Customer Experience
6 10 (16.67%) Agile
6 10 (16.67%) Budget Management
6 10 (16.67%) Service Catalogue
6 10 (16.67%) Software Testing
6 10 (16.67%) Stakeholder Management
6 10 (16.67%) Test Scripting
6 10 (16.67%) Waterfall
7 9 (15.00%) Customer Requirements
7 9 (15.00%) Service Delivery Management
7 9 (15.00%) Software Deployment
8 7 (11.67%) Continuous Improvement
8 7 (11.67%) Matrix Management
8 7 (11.67%) User Acceptance Testing
Programming Languages
1 1 (1.67%) SQL
1 1 (1.67%) T-SQL
Qualifications
1 27 (45.00%) Security Cleared
2 17 (28.33%) SC Cleared
3 12 (20.00%) DV Cleared
4 7 (11.67%) Degree
5 1 (1.67%) A+ Certification
5 1 (1.67%) CCNA
5 1 (1.67%) Cisco Certification
5 1 (1.67%) DBS Check
5 1 (1.67%) MCDST
5 1 (1.67%) Microsoft Certification
Quality Assurance & Compliance
1 12 (20.00%) SLA
2 7 (11.67%) QA
3 1 (1.67%) GDPR
System Software
1 9 (15.00%) Firmware
Systems Management
1 9 (15.00%) SCCM
Vendors
1 13 (21.67%) ServiceNow
2 10 (16.67%) Microsoft
3 9 (15.00%) HP
4 4 (6.67%) BT
5 3 (5.00%) Oracle
6 1 (1.67%) Cisco
6 1 (1.67%) VMware
6 1 (1.67%) WatchGuard