Period
to 17 August 2018

The following table provides summary statistics for permanent job vacancies advertised in Redhill with a requirement for ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITSM over the 6 months to 17 August 2018 with a comparison to the same period in the previous 2 years.

IT Service Management (ITSM)
Surrey > Redhill
6 months to
17 Aug 2018
Same period 2017 Same period 2016
Rank 36 49 45
Rank change year-on-year +13 -4 -
Permanent jobs citing ITSM 6 3 6
As % of all permanent IT jobs advertised in Redhill 2.68% 0.79% 1.75%
As % of the Processes & Methodologies category 2.99% 0.86% 1.96%
Number of salaries quoted 3 3 2
Redhill median annual salary £50,000 £40,000 £32,500
Median salary % change year-on-year +25.00% +23.08% -
10th Percentile £47,500 £40,000 £31,250
90th Percentile £60,500 £44,000 £33,750
Surrey median annual salary £52,500 £39,500 £48,750
% change year-on-year +32.91% -18.97% +30.00%

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Redhill with a requirement for process or methodology skills.

All Process and Methodology Skills
Redhill
Permanent vacancies with a requirement for process or methodology skills 201 349 306
As % of all permanent IT jobs advertised in Redhill 89.73% 92.33% 89.21%
Number of salaries quoted 165 313 275
Redhill median annual salary £52,500 £50,000 £47,500
Median salary % change year-on-year +5.00% +5.26% +5.56%
10th Percentile £25,750 £36,250 £30,000
90th Percentile £65,000 £63,750 £65,000
Surrey median annual salary £50,000 £48,000 £46,500
% change year-on-year +4.17% +3.23% +3.33%

ITSM
Job Vacancy Trend in Redhill

Job postings citing ITSM as a percentage of all IT jobs advertised in Redhill.

Job vacancy trend for ITSM in Redhill

ITSM
Salary Trend in Redhill

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM in Redhill.

Salary trend for ITSM in Redhill

For the 6 months to 17 August 2018, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Redhill region with a requirement for ITSM.

1 6 (100.00%) ITIL
2 5 (83.33%) Windows
2 5 (83.33%) Microsoft Excel
2 5 (83.33%) LAN
2 5 (83.33%) WAN
2 5 (83.33%) Remedy
2 5 (83.33%) BMC
2 5 (83.33%) CMDB
2 5 (83.33%) Remedy ITSM
2 5 (83.33%) Runbook
3 4 (66.67%) ITIL V3
4 3 (50.00%) ServiceNow
4 3 (50.00%) Release Management
4 3 (50.00%) ISO/IEC 20000
4 3 (50.00%) Wi-Fi
4 3 (50.00%) Statistics
4 3 (50.00%) Degree
4 3 (50.00%) Broadband
4 3 (50.00%) Change Management
4 3 (50.00%) Firmware
5 2 (33.33%) Tivoli
5 2 (33.33%) Nagios
5 2 (33.33%) OSPF
5 2 (33.33%) ICMP
5 2 (33.33%) Firewall
5 2 (33.33%) Service Management
5 2 (33.33%) CA
5 2 (33.33%) DHCP
5 2 (33.33%) SNMP
5 2 (33.33%) TCP/IP

ITSM
Co-occurring IT Skills in Redhill by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 5 (83.33%) Microsoft Excel
2 2 (33.33%) Microsoft PowerPoint
Business Applications
1 5 (83.33%) Remedy ITSM
Cloud Services
1 2 (33.33%) Amazon AWS
1 2 (33.33%) Amazon CloudWatch
1 2 (33.33%) AWS CloudTrail
Communications & Networking
1 5 (83.33%) LAN
1 5 (83.33%) WAN
2 3 (50.00%) Broadband
2 3 (50.00%) Wi-Fi
3 2 (33.33%) DHCP
3 2 (33.33%) DNS
3 2 (33.33%) Firewall
3 2 (33.33%) ICMP
3 2 (33.33%) OSPF
3 2 (33.33%) SNMP
3 2 (33.33%) TCP/IP
3 2 (33.33%) VoIP
3 2 (33.33%) Wireless
Database & Business Intelligence
1 2 (33.33%) Data Warehouse
Development Applications
1 2 (33.33%) Git (software)
1 2 (33.33%) Jenkins
1 2 (33.33%) Subversion
1 2 (33.33%) Team Foundation Server
1 2 (33.33%) TeamCity
Job Titles
1 3 (50.00%) Analyst
1 3 (50.00%) Release Analyst
2 2 (33.33%) Change Analyst
2 2 (33.33%) Change and Release Analyst
2 2 (33.33%) Security Engineer
2 2 (33.33%) Systems Engineer
3 1 (16.67%) Configuration Analyst
3 1 (16.67%) IT Manager
3 1 (16.67%) IT Project Manager
3 1 (16.67%) Monitoring Engineer
3 1 (16.67%) Project Manager
3 1 (16.67%) Systems Monitoring Engineer
Miscellaneous
1 5 (83.33%) CMDB
2 2 (33.33%) Analytical Skills
2 2 (33.33%) Computer Science
2 2 (33.33%) Driving Licence
Operating Systems
1 5 (83.33%) Windows
2 2 (33.33%) Linux
Processes & Methodologies
1 6 (100.00%) ITIL
2 5 (83.33%) Runbook
3 4 (66.67%) ITIL V3
4 3 (50.00%) Change Management
4 3 (50.00%) Release Management
4 3 (50.00%) Statistics
5 2 (33.33%) Continuous Deployment
5 2 (33.33%) Continuous Integration
5 2 (33.33%) Identity Access Management
5 2 (33.33%) Kalman Filter
5 2 (33.33%) Network Management
5 2 (33.33%) Service Management
5 2 (33.33%) Time Management
5 2 (33.33%) TOGAF
6 1 (16.67%) Collaborative Working
6 1 (16.67%) Cybersecurity
6 1 (16.67%) Mentoring
6 1 (16.67%) Project Management
6 1 (16.67%) Resource Allocation
6 1 (16.67%) Resource Management
Qualifications
1 3 (50.00%) Degree
2 2 (33.33%) Computer Science Degree
2 2 (33.33%) Master's Degree
3 1 (16.67%) PMI Certification
3 1 (16.67%) PMP
Quality Assurance & Compliance
1 3 (50.00%) ISO/IEC 20000
2 1 (16.67%) PMO
System Software
1 3 (50.00%) Firmware
2 2 (33.33%) Active Directory
Systems Management
1 2 (33.33%) HP SiteScope
1 2 (33.33%) Nagios
1 2 (33.33%) OpenView
1 2 (33.33%) Tivoli
Vendors
1 5 (83.33%) BMC
1 5 (83.33%) Remedy
2 3 (50.00%) ServiceNow
3 2 (33.33%) AppDynamics
3 2 (33.33%) Atlassian
3 2 (33.33%) CA
3 2 (33.33%) HP
3 2 (33.33%) IBM
3 2 (33.33%) Microsoft
3 2 (33.33%) NetScout
3 2 (33.33%) Oracle
3 2 (33.33%) Perforce
3 2 (33.33%) SAP