Period
to 19 December 2018

The following table provides summary statistics for permanent job vacancies advertised in Redhill with a requirement for ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITSM over the 6 months to 19 December 2018 with a comparison to the same period in the previous 2 years.

IT Service Management (ITSM)
Surrey > Redhill
6 months to
19 Dec 2018
Same period 2017 Same period 2016
Rank 37 45 51
Rank change year-on-year +8 +6 +14
Permanent jobs citing ITSM 7 3 5
As % of all permanent IT jobs advertised in Redhill 2.85% 1.08% 1.38%
As % of the Processes & Methodologies category 3.10% 1.19% 1.47%
Number of salaries quoted 5 3 0
Redhill median annual salary £31,000 £40,000 -
Median salary % change year-on-year -22.50% - -
Surrey median annual salary £32,500 £40,000 £33,000
% change year-on-year -18.75% +21.21% -12.00%

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Redhill with a requirement for process or methodology skills.

All Process and Methodology Skills
Redhill
Permanent vacancies with a requirement for process or methodology skills 226 253 339
As % of all permanent IT jobs advertised in Redhill 91.87% 91.01% 93.39%
Number of salaries quoted 190 219 266
Redhill median annual salary £50,000 £50,000 £50,000
10th Percentile £34,870 £29,050 £31,250
90th Percentile £73,750 £65,250 £70,000
Surrey median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% +5.56%

ITSM
Job Vacancy Trend in Redhill

Job postings citing ITSM as a percentage of all IT jobs advertised in Redhill.

Job vacancy trend for ITSM in Redhill

ITSM
Salary Trend in Redhill

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITSM in Redhill.

Salary trend for ITSM in Redhill

ITSM
Salary Histogram in Redhill

The salary distribution of IT jobs citing ITSM in Redhill over the 6 months to 19 December 2018.

Salary histogram for ITSM in Redhill

For the 6 months to 19 December 2018, IT jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Redhill region with a requirement for ITSM.

1 6 (85.71%) Broadband
1 6 (85.71%) LAN
1 6 (85.71%) WAN
1 6 (85.71%) Windows
2 4 (57.14%) ServiceNow
2 4 (57.14%) ITIL V3
2 4 (57.14%) ITIL
3 3 (42.86%) Office 365
3 3 (42.86%) Analytical Skills
3 3 (42.86%) Windows 10
3 3 (42.86%) WSUS
3 3 (42.86%) Windows Server 2008
3 3 (42.86%) Windows 7
3 3 (42.86%) Windows Server
3 3 (42.86%) Runbook
3 3 (42.86%) Problem-Solving
3 3 (42.86%) Wi-Fi
3 3 (42.86%) Statistics
3 3 (42.86%) CMDB
3 3 (42.86%) Remedy ITSM
3 3 (42.86%) Release Management
3 3 (42.86%) SCCM
3 3 (42.86%) ISO/IEC 20000
3 3 (42.86%) Microsoft Excel
3 3 (42.86%) BMC
3 3 (42.86%) Firmware
3 3 (42.86%) Remedy
3 3 (42.86%) DSL
3 3 (42.86%) DHCP
3 3 (42.86%) TCP/IP

ITSM
Co-occurring IT Skills in Redhill by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 3 (42.86%) Microsoft Excel
Business Applications
1 3 (42.86%) Remedy ITSM
Cloud Services
1 3 (42.86%) Office 365
Communications & Networking
1 6 (85.71%) Broadband
1 6 (85.71%) LAN
1 6 (85.71%) WAN
2 3 (42.86%) DHCP
2 3 (42.86%) DNS
2 3 (42.86%) DSL
2 3 (42.86%) TCP/IP
2 3 (42.86%) Wi-Fi
Job Titles
1 6 (85.71%) Analyst
2 3 (42.86%) ITSM Analyst
2 3 (42.86%) Release Analyst
2 3 (42.86%) Service Analyst
2 3 (42.86%) Service Desk Analyst
3 2 (28.57%) 1st/2nd Line Service Desk Analyst
3 2 (28.57%) 2nd Line Service Desk Analyst
3 2 (28.57%) Change Analyst
3 2 (28.57%) Change and Release Analyst
3 2 (28.57%) Senior Analyst
3 2 (28.57%) Senior Service Desk Analyst
4 1 (14.29%) 1st Line Service Desk Analyst
4 1 (14.29%) Configuration Analyst
4 1 (14.29%) IT Manager
4 1 (14.29%) IT Project Manager
4 1 (14.29%) Project Manager
Miscellaneous
1 3 (42.86%) Analytical Skills
1 3 (42.86%) CMDB
Operating Systems
1 6 (85.71%) Windows
2 3 (42.86%) Windows 10
2 3 (42.86%) Windows 7
2 3 (42.86%) Windows Server
2 3 (42.86%) Windows Server 2008
Processes & Methodologies
1 4 (57.14%) ITIL
1 4 (57.14%) ITIL V3
2 3 (42.86%) Problem-Solving
2 3 (42.86%) Release Management
2 3 (42.86%) Runbook
2 3 (42.86%) Statistics
3 2 (28.57%) Email Filtering
3 2 (28.57%) Kalman Filter
4 1 (14.29%) Change Management
4 1 (14.29%) Collaborative Working
4 1 (14.29%) Mentoring
4 1 (14.29%) Project Management
4 1 (14.29%) Resource Allocation
4 1 (14.29%) Resource Management
4 1 (14.29%) Thought Leadership
Qualifications
1 1 (14.29%) Degree
1 1 (14.29%) PMI Certification
1 1 (14.29%) PMP
Quality Assurance & Compliance
1 3 (42.86%) ISO/IEC 20000
2 1 (14.29%) PMO
System Software
1 3 (42.86%) Active Directory
1 3 (42.86%) Firmware
2 2 (28.57%) Terminal Services
2 2 (28.57%) VMware Infrastructure
Systems Management
1 3 (42.86%) SCCM
1 3 (42.86%) WSUS
2 2 (28.57%) MIMEsweeper
Vendors
1 4 (57.14%) ServiceNow
2 3 (42.86%) BMC
2 3 (42.86%) Remedy
3 2 (28.57%) Citrix
3 2 (28.57%) VMware