Customer Analyst Jobs in Scotland

Customer Analyst
UK > Scotland

The median Customer Analyst salary in Scotland is £25,020 per year, according to job vacancies posted during the 6 months leading to 3 August 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
3 Aug 2025
Same period 2024 Same period 2023
Rank 154 245 -
Rank change year-on-year +91 - -
Permanent jobs requiring a Customer Analyst 7 3 0
As % of all permanent jobs advertised in Scotland 0.21% 0.054% -
As % of the Job Titles category 0.26% 0.056% -
Number of salaries quoted 4 0 0
Median annual salary (50th Percentile) £25,020 - -
UK median annual salary £27,005 £43,000 £38,000
% change year-on-year -37.20% +13.16% -5.00%

All Permanent IT Job Vacancies
Scotland

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Scotland. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Scotland with a recognized job title 2,705 5,363 3,431
% of permanent jobs with a recognized job title 80.01% 97.16% 92.38%
Number of salaries quoted 1,290 2,364 2,015
10th Percentile £26,000 £30,000 £30,500
25th Percentile £37,000 £40,000 £40,813
Median annual salary (50th Percentile) £51,645 £52,500 £55,000
Median % change year-on-year -1.63% -4.55% -
75th Percentile £65,000 £67,500 £70,000
90th Percentile £82,500 £80,000 £82,500
UK median annual salary £55,000 £55,000 £60,000
% change year-on-year - -8.33% -

Customer Analyst
Job Vacancy Trend in Scotland

Job postings that featured Customer Analyst in the job title as a proportion of all IT jobs advertised in Scotland.

Job vacancy trend for Customer Analyst in Scotland

Customer Analyst
Salary Trend in Scotland

3-month moving average salary quoted in jobs citing Customer Analyst in Scotland.

Salary trend for Customer Analyst in Scotland

Customer Analyst
Job Locations in Scotland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Analyst within the Scotland region over the 6 months to 3 August 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Edinburgh - 7 £25,020 -
Customer Analyst
UK

Customer Analyst Skill Set
Top 13 Co-occurring Skills and Capabilities in Scotland

For the 6 months to 3 August 2025, Customer Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Scotland region featuring Customer Analyst in the job title.

1 7 (100.00%) Social Skills
1 7 (100.00%) Customer Service
2 6 (85.71%) Coaching
3 4 (57.14%) Retail
3 4 (57.14%) Microsoft PowerPoint
3 4 (57.14%) Microsoft Office
3 4 (57.14%) Microsoft Excel
3 4 (57.14%) Microsoft
3 4 (57.14%) Analytical Skills
3 4 (57.14%) Organisational Skills
4 3 (42.86%) Finance
5 1 (14.29%) Banking
5 1 (14.29%) Anti-Money Laundering

Customer Analyst Skill Set
Co-occurring Skills and Capabilities in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 4 (57.14%) Microsoft Excel
1 4 (57.14%) Microsoft Office
1 4 (57.14%) Microsoft PowerPoint
General
1 7 (100.00%) Social Skills
2 4 (57.14%) Analytical Skills
2 4 (57.14%) Organisational Skills
2 4 (57.14%) Retail
3 3 (42.86%) Finance
4 1 (14.29%) Banking
Processes & Methodologies
1 7 (100.00%) Customer Service
2 6 (85.71%) Coaching
3 1 (14.29%) Anti-Money Laundering
Vendors
1 4 (57.14%) Microsoft