Customer Analyst
UK
The median Customer Analyst salary in the UK is £26,010 per year, according to job vacancies posted during the 6 months leading to 8 June 2025.
The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.
| 6 months to 8 Jun 2025 |
Same period 2024 | Same period 2023 | |
|---|---|---|---|
| Rank | 681 | 846 | 684 |
| Rank change year-on-year | +165 | -162 | +465 |
| Permanent jobs requiring a Customer Analyst | 36 | 58 | 263 |
| As % of all permanent jobs advertised in the UK | 0.064% | 0.054% | 0.28% |
| As % of the Job Titles category | 0.071% | 0.057% | 0.31% |
| Number of salaries quoted | 18 | 45 | 45 |
| 10th Percentile | £24,990 | £26,250 | £31,000 |
| 25th Percentile | £25,020 | £36,250 | £34,723 |
| Median annual salary (50th Percentile) | £26,010 | £38,500 | £42,500 |
| Median % change year-on-year | -32.44% | -9.41% | +6.25% |
| 75th Percentile | £39,375 | £57,500 | £57,931 |
| 90th Percentile | £46,196 | £61,250 | £60,000 |
| UK excluding London median annual salary | £26,010 | £38,500 | £38,000 |
| % change year-on-year | -32.44% | +1.32% | -5.00% |
All Permanent IT Job Vacancies
UK
For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in the UK with a recognized job title | 50,995 | 102,425 | 85,502 |
| % of permanent jobs with a recognized job title | 90.36% | 94.93% | 91.23% |
| Number of salaries quoted | 26,845 | 72,430 | 55,393 |
| 10th Percentile | £28,500 | £28,500 | £32,500 |
| 25th Percentile | £40,000 | £38,565 | £45,000 |
| Median annual salary (50th Percentile) | £55,000 | £52,500 | £60,000 |
| Median % change year-on-year | +4.76% | -12.50% | - |
| 75th Percentile | £73,708 | £70,000 | £80,000 |
| 90th Percentile | £95,000 | £90,000 | £100,000 |
| UK excluding London median annual salary | £50,600 | £50,000 | £53,500 |
| % change year-on-year | +1.20% | -6.54% | +5.94% |
Customer Analyst
Job Vacancy Trend
Job postings that featured Customer Analyst in the job title as a proportion of all IT jobs advertised.
Customer Analyst
Salary Trend
3-month moving average salary quoted in jobs citing Customer Analyst.
Customer Analyst
Salary Histogram
Salary distribution for jobs citing Customer Analyst over the 6 months to 8 June 2025.
Customer Analyst
Top 15 Job Locations
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Analyst within the UK over the 6 months to 8 June 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| UK excluding London | +172 | 33 | £26,010 | -32.44% | 13 |
| Work from Home | +146 | 23 | £26,010 | -40.89% | 17 |
| England | +120 | 21 | £29,000 | -24.68% | 25 |
| Scotland | +128 | 14 | £25,020 | - | |
| North of England | +55 | 9 | £26,010 | -18.08% | 2 |
| North West | -1 | 5 | £26,010 | -18.08% | 2 |
| East of England | - | 4 | £28,000 | - | 1 |
| London | +105 | 3 | £58,500 | +32.95% | 13 |
| Yorkshire | +62 | 3 | £26,010 | -52.71% | |
| Midlands | +51 | 3 | £40,000 | +3.90% | 2 |
| East Midlands | +38 | 3 | £40,000 | +42.86% | 2 |
| South West | +105 | 1 | - | - | 2 |
| South East | +98 | 1 | £52,713 | +91.68% | 6 |
| North East | - | 1 | £25,000 | - | |
| Northern Ireland | - | 1 | - | - |
Customer Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 8 June 2025, Customer Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Customer Analyst in the job title.
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Customer Analyst Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories: