Period
to 23 November 2017

The median annual salary for a Technical Support was £25,500 in advertised job vacancies in Solihull during the 6 months to 23 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Technical Support
West Midlands > Solihull
6 months to
23 Nov 2017
Same period 2016 Same period 2015
Rank 51 49 52
Rank change year-on-year -2 +3 +16
Permanent jobs requiring a Technical Support 6 2 12
As % of all permanent IT jobs advertised in Solihull 1.49% 0.48% 2.29%
As % of the Job Titles category 1.56% 0.49% 2.39%
Number of salaries quoted 6 4 12
Solihull median annual salary £25,500 £37,500 £27,750
Median salary % change year-on-year -32.00% +35.14% -5.93%
10th Percentile £23,000 £36,250 £20,272
90th Percentile £32,625 £38,750 £48,750
West Midlands median annual salary £30,000 £27,500 £27,000
% change year-on-year +9.09% +1.85% -15.63%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Solihull. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Solihull
Permanent vacancies in Solihull with a recognized job title 385 410 502
% of permanent IT jobs with a recognized job title 95.77% 97.39% 95.80%
Number of salaries quoted 355 363 442
Solihull median annual salary £42,500 £40,000 £35,000
Median salary % change year-on-year +6.25% +14.29% -6.67%
10th Percentile £22,700 £23,500 £24,050
90th Percentile £67,500 £70,000 £52,500
West Midlands median annual salary £40,000 £40,000 £40,000

Technical Support
Job Vacancy Trend in Solihull

Job postings that featured Technical Support in the job title as a percentage of all IT jobs advertised in Solihull.

Job vacancy trend for Technical Support in Solihull

Technical Support
Salary Trend in Solihull

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support in Solihull.

Salary trend for Technical Support in Solihull

Technical Support
Salary Histogram in Solihull

The salary distribution of IT jobs citing Technical Support in Solihull over the 6 months to 23 November 2017.

Salary histogram for Technical Support in Solihull

Technical Support Skill Set
Top 30 Co-occurring IT Skills in Solihull

For the 6 months to 23 November 2017, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Solihull region featuring Technical Support in the job title.

1 5 (83.33%) Windows
1 5 (83.33%) MS Exchange
1 5 (83.33%) Microsoft
1 5 (83.33%) Citrix
1 5 (83.33%) VMware
1 5 (83.33%) VMware Infrastructure
1 5 (83.33%) Hyper-V
2 4 (66.67%) Retail
2 4 (66.67%) ISO/IEC 27001
2 4 (66.67%) BS25999
2 4 (66.67%) ISO/IEC 20000
2 4 (66.67%) EqualLogic
2 4 (66.67%) Enterprise Storage
2 4 (66.67%) Firewall
2 4 (66.67%) Active Directory
2 4 (66.67%) Dell
2 4 (66.67%) NetApp
3 1 (16.67%) Veritas
3 1 (16.67%) Internet
3 1 (16.67%) arcserve
3 1 (16.67%) Symantec
3 1 (16.67%) MPLS
3 1 (16.67%) McAfee
3 1 (16.67%) Norton AntiVirus
3 1 (16.67%) Project Management
3 1 (16.67%) IPv4
3 1 (16.67%) LAN
3 1 (16.67%) VoIP
3 1 (16.67%) WAN
3 1 (16.67%) Cisco

Technical Support Skill Set
Co-occurring IT Skills in Solihull by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (83.33%) MS Exchange
2 1 (16.67%) Exchange Server 2010
2 1 (16.67%) Exchange Server 2013
Communications & Networking
1 4 (66.67%) Firewall
2 1 (16.67%) Internet
2 1 (16.67%) IPv4
2 1 (16.67%) iSCSI
2 1 (16.67%) LAN
2 1 (16.67%) MPLS
2 1 (16.67%) SAN
2 1 (16.67%) VLAN
2 1 (16.67%) VoIP
2 1 (16.67%) WAN
General
1 4 (66.67%) Retail
2 1 (16.67%) Telecoms
Miscellaneous
1 4 (66.67%) Enterprise Storage
Operating Systems
1 5 (83.33%) Windows
2 1 (16.67%) Windows Server
2 1 (16.67%) Windows Server 2008
Processes & Methodologies
1 1 (16.67%) Project Management
1 1 (16.67%) Service Delivery
Programming Languages
1 1 (16.67%) PowerShell
1 1 (16.67%) SQL
Qualifications
1 1 (16.67%) MCITP
1 1 (16.67%) Microsoft Certification
1 1 (16.67%) VCP4
1 1 (16.67%) VCP5
1 1 (16.67%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 4 (66.67%) BS25999
1 4 (66.67%) ISO/IEC 20000
1 4 (66.67%) ISO/IEC 27001
System Software
1 5 (83.33%) Hyper-V
1 5 (83.33%) VMware Infrastructure
2 4 (66.67%) Active Directory
Systems Management
1 1 (16.67%) Norton AntiVirus
1 1 (16.67%) SCCM
1 1 (16.67%) SCOM
Vendors
1 5 (83.33%) Citrix
1 5 (83.33%) Microsoft
1 5 (83.33%) VMware
2 4 (66.67%) Dell
2 4 (66.67%) EqualLogic
2 4 (66.67%) NetApp
3 1 (16.67%) arcserve
3 1 (16.67%) Barracuda Networks
3 1 (16.67%) BT
3 1 (16.67%) Cisco
3 1 (16.67%) McAfee
3 1 (16.67%) Openreach
3 1 (16.67%) Symantec
3 1 (16.67%) Veritas
3 1 (16.67%) Virgin Media