The median annual salary for a 3rd Line Support Analyst was £31,500 in advertised job vacancies in the South East during the 3 months to 26 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
26 Mar 2017
Same period 2016 Same period 2015
Third Line Support Analyst
England / South East
Rank 383 374 420
Rank change year-on-year -9 +46  
Permanent jobs requiring a 3rd Line Support Analyst 12 81 36
As % of all permanent IT jobs advertised in the South East 0.081% 0.42% 0.17%
As % of the Job Titles category 0.084% 0.44% 0.18%
Number of salaries quoted 11 73 30
Median salary £31,500 £36,500 £35,000
Median salary % change year-on-year -13.69% +4.28%  
90% offered a salary of more than £29,000 £30,000 £32,450
10% offered a salary of more than £42,500 £50,000 £45,000
UK excluding London median salary £32,250 £35,500 £34,000
% change year-on-year -9.15% +4.41%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the South East. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
South East
Permanent job vacancies with a job title containing a recognized job role 14278 18611 19980
As % of all permanent IT job vacancies advertised in the South East 96.48% 96.65% 97.00%
Number of salaries quoted 11924 15869 16106
Median salary £43,500 £42,500 £42,500
Median salary % change year-on-year +2.35% -  
90% offered a salary of more than £26,000 £25,000 £25,000
10% offered a salary of more than £65,000 £62,500 £62,500
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

3rd Line Support Analyst
Job Vacancy Trend in the South East

The job posting trend of jobs advertised in the South East that featured 3rd Line Support Analyst in the job title.

Job vacancy trend for 3rd Line Support Analyst in the South East

3rd Line Support Analyst
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support Analyst in the South East.

Salary trend for 3rd Line Support Analyst in the South East

3rd Line Support Analyst
Salary Histogram in the South East

The salary distribution of IT jobs citing 3rd Line Support Analyst in the South East over the 3 months to 26 March 2017.

Salary histogram for 3rd Line Support Analyst in the South East

3rd Line Support Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support Analyst within the South East region over the 3 months to 26 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Buckinghamshire +13 4 £31,500 +14.54%
Hampshire +1 3 £29,000 -20.54%
Surrey +35 1 £37,500 -31.81%
Berkshire +25 1 £42,500 +38.21% 1
Kent +20 1 £32,500 -21.21%
West Sussex +5 1 £42,000 +40.00% 1
East Sussex +1 1 £45,000 -10.00%
3rd Line Support Analyst
England

3rd Line Support Analyst Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 26 March 2017, 3rd Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring 3rd Line Support Analyst in the job title.

1 33 (73.33%) Windows
2 31 (68.89%) Active Directory
3 26 (57.78%) Cisco
4 22 (48.89%) Microsoft
4 22 (48.89%) VMware
5 16 (35.56%) DNS
5 16 (35.56%) DHCP
5 16 (35.56%) Windows Server
6 14 (31.11%) VMware Infrastructure
7 13 (28.89%) Amazon AWS
7 13 (28.89%) Cisco Certification
7 13 (28.89%) VoIP
7 13 (28.89%) MS Exchange
7 13 (28.89%) MS Office
8 12 (26.67%) ITIL
8 12 (26.67%) LAN
8 12 (26.67%) WAN
8 12 (26.67%) TCP/IP
8 12 (26.67%) CCNA
9 11 (24.44%) Linux
9 11 (24.44%) IIS
9 11 (24.44%) vSphere
9 11 (24.44%) VLAN
10 10 (22.22%) Puppet
10 10 (22.22%) Opscode Chef
10 10 (22.22%) DevOps
10 10 (22.22%) Driving Licence
11 9 (20.00%) SQL
12 8 (17.78%) Linux Command Line
13 6 (13.33%) SQL Server

3rd Line Support Analyst Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (28.89%) MS Exchange
2 11 (24.44%) IIS
3 4 (8.89%) Exchange Server 2010
4 3 (6.67%) SharePoint
5 2 (4.44%) Skype for Business
5 2 (4.44%) WebSphere
6 1 (2.22%) Exchange Server 2003
Applications
1 13 (28.89%) MS Office
2 4 (8.89%) MS Excel
3 1 (2.22%) MS PowerPoint
3 1 (2.22%) MS Visio
Cloud Services
1 13 (28.89%) Amazon AWS
2 5 (11.11%) Office 365
3 3 (6.67%) Cloud Computing
4 1 (2.22%) SaaS
Communications & Networking
1 16 (35.56%) DHCP
1 16 (35.56%) DNS
2 13 (28.89%) VoIP
3 12 (26.67%) LAN
3 12 (26.67%) TCP/IP
3 12 (26.67%) WAN
4 11 (24.44%) VLAN
5 5 (11.11%) Firewall
6 2 (4.44%) Network Security
7 1 (2.22%) Internet
7 1 (2.22%) VPN
7 1 (2.22%) Wireless
Database & Business Intelligence
1 6 (13.33%) SQL Server
2 3 (6.67%) SQL Server 2005
2 3 (6.67%) SQL Server 2008
3 1 (2.22%) Relational Database
General
1 4 (8.89%) Finance
2 2 (4.44%) Back Office
2 2 (4.44%) Legal
3 1 (2.22%) Law
3 1 (2.22%) Online Betting
3 1 (2.22%) Retail
Libraries, Frameworks & Software Standards
1 4 (8.89%) Web Services
2 3 (6.67%) .NET
2 3 (6.67%) Software Packaging
Miscellaneous
1 10 (22.22%) Driving Licence
2 8 (17.78%) Linux Command Line
3 3 (6.67%) Analytical Skills
4 1 (2.22%) Clustering
4 1 (2.22%) EPoS
4 1 (2.22%) HP StoreVirtual
Operating Systems
1 33 (73.33%) Windows
2 16 (35.56%) Windows Server
3 11 (24.44%) Linux
4 5 (11.11%) Windows Server 2008
5 4 (8.89%) Windows 7
5 4 (8.89%) Windows Server 2012
6 3 (6.67%) Windows 10
7 1 (2.22%) Apple iOS
7 1 (2.22%) Unix
7 1 (2.22%) Windows 2000 Server
7 1 (2.22%) Windows Server 2003
Processes & Methodologies
1 12 (26.67%) ITIL
2 10 (22.22%) DevOps
3 5 (11.11%) Mentoring
4 3 (6.67%) Application Virtualisation
4 3 (6.67%) Compatibility Testing
4 3 (6.67%) Infrastructure Management
4 3 (6.67%) Software Distribution
5 2 (4.44%) Migration
5 2 (4.44%) Server Building
5 2 (4.44%) Service Management
6 1 (2.22%) Agile Software Development
6 1 (2.22%) Change Control
6 1 (2.22%) Disaster Recovery
6 1 (2.22%) Incident Management
6 1 (2.22%) Logistics
6 1 (2.22%) Mobile Device Management
6 1 (2.22%) Network Design
6 1 (2.22%) Network Management
6 1 (2.22%) Performance Improvement
6 1 (2.22%) Validation
Programming Languages
1 9 (20.00%) SQL
2 5 (11.11%) PowerShell
3 3 (6.67%) C#
4 1 (2.22%) Java
4 1 (2.22%) Shell Script
4 1 (2.22%) VBScript
Qualifications
1 13 (28.89%) Cisco Certification
2 12 (26.67%) CCNA
3 4 (8.89%) Microsoft Certification
4 3 (6.67%) Security Cleared
5 2 (4.44%) A+ Certification
5 2 (4.44%) CompTIA Security+
5 2 (4.44%) MCSE
5 2 (4.44%) MCTS
5 2 (4.44%) Network+ Certification
5 2 (4.44%) Security+ Certification
6 1 (2.22%) Degree
6 1 (2.22%) NCDA
Quality Assurance & Compliance
1 5 (11.11%) SLA
2 1 (2.22%) PCI DSS
2 1 (2.22%) PMO
2 1 (2.22%) Sarbanes-Oxley
System Software
1 31 (68.89%) Active Directory
2 14 (31.11%) VMware Infrastructure
3 11 (24.44%) vSphere
4 3 (6.67%) Hyper-V
4 3 (6.67%) Microsoft App-V
5 1 (2.22%) Virtual Machines
5 1 (2.22%) VMware ESXi
Systems Management
1 10 (22.22%) Opscode Chef
1 10 (22.22%) Puppet
2 4 (8.89%) SCCM
3 1 (2.22%) Cisco UCCX
3 1 (2.22%) WSUS
Vendors
1 26 (57.78%) Cisco
2 22 (48.89%) Microsoft
2 22 (48.89%) VMware
3 5 (11.11%) Citrix
4 3 (6.67%) HP
4 3 (6.67%) IBM
5 2 (4.44%) Dell
5 2 (4.44%) Oracle
6 1 (2.22%) EqualLogic
6 1 (2.22%) NetApp
6 1 (2.22%) Remedy
6 1 (2.22%) Synology
Maidenhead, Berkshire
SUEZ Recycling & Recovery UK
Salary: bonus & benefits
Posted: Yesterday