Service Delivery Jobs in the South East

Service Delivery
England > South East

The following table provides summary statistics for permanent job vacancies advertised in the South East with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 26 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
26 May 2024
Same period 2023 Same period 2022
Rank 94 109 96
Rank change year-on-year +15 -13 +40
Permanent jobs citing Service Delivery 488 409 688
As % of all permanent jobs advertised in the South East 2.83% 2.89% 3.39%
As % of the Processes & Methodologies category 3.38% 3.05% 3.58%
Number of salaries quoted 371 315 450
10th Percentile £29,000 £26,250 £30,000
25th Percentile £36,125 £31,250 £37,313
Median annual salary (50th Percentile) £46,500 £45,000 £49,250
Median % change year-on-year +3.33% -8.63% +2.60%
75th Percentile £57,500 £62,500 £63,750
90th Percentile £67,500 £85,750 £73,750
England median annual salary £50,000 £52,500 £50,398
% change year-on-year -4.76% +4.17% +0.80%

All Process and Methodology Skills
South East

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the South East with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 14,434 13,394 19,197
As % of all permanent jobs advertised in the South East 83.67% 94.49% 94.62%
Number of salaries quoted 9,994 7,821 11,800
10th Percentile £27,750 £30,500 £31,250
25th Percentile £36,750 £41,250 £41,250
Median annual salary (50th Percentile) £50,000 £55,000 £55,000
Median % change year-on-year -9.09% - +10.00%
75th Percentile £65,000 £72,500 £70,000
90th Percentile £77,500 £85,000 £82,500
England median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% +9.09%

Service Delivery
Job Vacancy Trend in the South East

Job postings citing Service Delivery as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for Service Delivery in the South East

Service Delivery
Salary Trend in the South East

3-month moving average salary quoted in jobs citing Service Delivery in the South East.

Salary trend for Service Delivery in the South East

Service Delivery
Salary Histogram in the South East

Salary distribution for jobs citing Service Delivery in the South East over the 6 months to 26 May 2024.

Salary histogram for Service Delivery in the South East

Service Delivery
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the South East region over the 6 months to 26 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Thames Valley +34 244 £49,881 +17.37% 55
Berkshire +9 95 £52,500 +15.13% 27
Buckinghamshire +8 90 £55,000 +46.67% 17
Hampshire -25 85 £46,500 +3.33% 28
Surrey +11 70 £60,000 -14.29% 16
Oxfordshire +29 59 £42,500 +2.44% 11
Kent -3 34 £42,250 +22.46% 11
East Sussex +26 28 £50,000 +53.85% 6
West Sussex +19 17 £40,000 -52.94% 5
Middlesex -6 7 £39,190 -36.53%
Sussex - 3 £60,000 -
Service Delivery
England

Service Delivery
Co-occurring Skills and Capabilities in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 35 (7.17%) Microsoft Exchange
2 27 (5.53%) SharePoint
3 6 (1.23%) Exchange Server 2000
4 2 (0.41%) CMS
4 2 (0.41%) Confluence
4 2 (0.41%) Documentum
4 2 (0.41%) Exchange Server 2010
4 2 (0.41%) Exchange Server 2013
5 1 (0.20%) IIS
Applications
1 64 (13.11%) Microsoft Office
2 48 (9.84%) Microsoft Excel
3 25 (5.12%) Microsoft PowerPoint
4 3 (0.61%) Chatbot
5 2 (0.41%) Microsoft Project
6 1 (0.20%) Solid Edge
Business Applications
1 9 (1.84%) Dynamics CRM
2 5 (1.02%) Dynamics GP
3 3 (0.61%) Salesforce CRM
4 1 (0.20%) HFM
4 1 (0.20%) Oracle Applications
Cloud Services
1 94 (19.26%) Microsoft 365
2 81 (16.60%) Azure
3 32 (6.56%) AWS
4 23 (4.71%) Entra ID
5 17 (3.48%) OneDrive
6 14 (2.87%) Azure DevOps
6 14 (2.87%) Cloud Computing
7 9 (1.84%) Amazon EC2
7 9 (1.84%) Power Platform
8 8 (1.64%) Azure Sentinel
9 7 (1.43%) SaaS
10 6 (1.23%) IaaS
11 5 (1.02%) Dynamics 365
11 5 (1.02%) SuccessFactors
12 4 (0.82%) Amazon S3
13 2 (0.41%) Azure Storage
13 2 (0.41%) Dropbox
13 2 (0.41%) GCP
13 2 (0.41%) Google Drive
13 2 (0.41%) Power Automate
Communications & Networking
1 55 (11.27%) Firewall
2 26 (5.33%) LAN
3 24 (4.92%) Wi-Fi
4 23 (4.71%) DNS
4 23 (4.71%) Wireless
5 21 (4.30%) DHCP
5 21 (4.30%) VPN
6 15 (3.07%) WAN
7 11 (2.25%) VLAN
8 9 (1.84%) Unified Communications
9 8 (1.64%) SAN
10 6 (1.23%) iSCSI
10 6 (1.23%) Structured Cabling
11 5 (1.02%) HTTP
11 5 (1.02%) TCP/IP
11 5 (1.02%) WLAN
12 4 (0.82%) Internet
12 4 (0.82%) VoIP
13 3 (0.61%) Broadband
13 3 (0.61%) Network Security
Database & Business Intelligence
1 21 (4.30%) Relational Database
2 14 (2.87%) SQL Server
3 12 (2.46%) Amazon RDS
4 9 (1.84%) DB2
4 9 (1.84%) Power BI
5 7 (1.43%) MySQL
6 2 (0.41%) Azure SQL Database
6 2 (0.41%) GIS
7 1 (0.20%) Electronic Patient Records
7 1 (0.20%) Geospatial Data
7 1 (0.20%) Oracle Database
7 1 (0.20%) RDBMS
7 1 (0.20%) SQL Server Integration Services
7 1 (0.20%) Tableau
Development Applications
1 21 (4.30%) JIRA
2 15 (3.07%) Jenkins
3 13 (2.66%) Robot Framework
4 2 (0.41%) Bitbucket
4 2 (0.41%) GitLab
5 1 (0.20%) MSI
General
1 160 (32.79%) Social Skills
2 113 (23.16%) Finance
3 42 (8.61%) Analytical Skills
3 42 (8.61%) Inclusion and Diversity
4 40 (8.20%) Public Sector
5 29 (5.94%) Legal
6 28 (5.74%) Telecoms
7 25 (5.12%) Organisational Skills
8 22 (4.51%) Marketing
9 18 (3.69%) Retail
10 14 (2.87%) Influencing Skills
11 13 (2.66%) Aerospace
12 12 (2.46%) Banking
12 12 (2.46%) Games
13 11 (2.25%) Law
13 11 (2.25%) Manufacturing
14 10 (2.05%) Documentation Skills
15 9 (1.84%) Presentation Skills
16 8 (1.64%) Automotive
17 6 (1.23%) Investment Banking
Job Titles
1 70 (14.34%) Delivery Manager
2 69 (14.14%) Service Manager
3 68 (13.93%) Service Delivery Manager
4 52 (10.66%) Lead
5 47 (9.63%) Analyst
5 47 (9.63%) Support Engineer
6 45 (9.22%) IT Support
7 37 (7.58%) IT Manager
8 30 (6.15%) Developer
9 28 (5.74%) Senior
10 27 (5.53%) Consultant
11 26 (5.33%) Infrastructure Engineer
12 24 (4.92%) Support Analyst
13 21 (4.30%) 2nd Line Support
13 21 (4.30%) IT Engineer
14 20 (4.10%) Administrator
15 19 (3.89%) IT Analyst
16 17 (3.48%) COBOL Developer
16 17 (3.48%) Mainframe Developer
17 16 (3.28%) IT Support Analyst
Libraries, Frameworks & Software Standards
1 27 (5.53%) HTML
2 14 (2.87%) .NET
2 14 (2.87%) CSS
3 13 (2.66%) XML
4 7 (1.43%) Middleware
5 6 (1.23%) .NET Framework
5 6 (1.23%) ASP.NET
5 6 (1.23%) EDI
6 3 (0.61%) ADO
7 2 (0.41%) RESTful
7 2 (0.41%) Web Services
8 1 (0.20%) Leaflet
Miscellaneous
1 36 (7.38%) Driving Licence
2 33 (6.76%) Management Information System
3 32 (6.56%) Self-Motivation
4 21 (4.30%) Data Centre
5 17 (3.48%) Mainframe
6 13 (2.66%) Linux Command Line
7 12 (2.46%) Onboarding
8 9 (1.84%) Security Operations Centre
8 9 (1.84%) Smartphone
9 7 (1.43%) PMI
10 6 (1.23%) Mobile App
11 5 (1.02%) BYOD
11 5 (1.02%) IBM Mainframe
12 4 (0.82%) Analytical Mindset
12 4 (0.82%) EPoS
12 4 (0.82%) Public Cloud
12 4 (0.82%) Social Media
13 3 (0.61%) Digital Signage
13 3 (0.61%) Raspberry Pi
13 3 (0.61%) Virtual Team
Operating Systems
1 108 (22.13%) Windows
2 51 (10.45%) Linux
3 48 (9.84%) Windows 10
4 39 (7.99%) Windows Server
5 20 (4.10%) Apple iOS
6 15 (3.07%) Android
7 8 (1.64%) Mac OS
7 8 (1.64%) Windows 7
7 8 (1.64%) Windows Server 2019
8 6 (1.23%) Red Hat Enterprise Linux
8 6 (1.23%) Ubuntu
9 3 (0.61%) Unix
10 2 (0.41%) Windows 8
10 2 (0.41%) Windows Server 2016
11 1 (0.20%) CentOS
11 1 (0.20%) Data ONTAP
11 1 (0.20%) Mac OS X
11 1 (0.20%) Windows XP
Processes & Methodologies
1 171 (35.04%) ITIL
2 126 (25.82%) Customer Service
3 106 (21.72%) Problem-Solving
4 71 (14.55%) Service Management
5 65 (13.32%) Agile
6 56 (11.48%) ITSM
7 54 (11.07%) Continuous Improvement
8 53 (10.86%) Change Management
9 48 (9.84%) Cybersecurity
9 48 (9.84%) DevOps
10 36 (7.38%) Time Management
11 35 (7.17%) Mentoring
11 35 (7.17%) Project Management
12 33 (6.76%) Infrastructure Engineering
13 32 (6.56%) Stakeholder Management
14 31 (6.35%) Customer Experience
15 26 (5.33%) Incident Management
16 25 (5.12%) Configuration Management
16 25 (5.12%) Problem Management
16 25 (5.12%) Process Improvement
Programming Languages
1 22 (4.51%) Python
2 19 (3.89%) Bash
3 17 (3.48%) COBOL
3 17 (3.48%) JavaScript
3 17 (3.48%) SQL
4 16 (3.28%) PowerShell
5 12 (2.46%) C#
6 4 (0.82%) Java
7 2 (0.41%) VBScript
8 1 (0.20%) R
Qualifications
1 86 (17.62%) Security Cleared
2 84 (17.21%) Degree
3 32 (6.56%) CTC Cleared
4 21 (4.30%) SC Cleared
5 20 (4.10%) ITIL Foundation Certificate
6 16 (3.28%) Microsoft Certification
7 13 (2.66%) DV Cleared
8 12 (2.46%) ITIL Certification
9 11 (2.25%) CCNA
9 11 (2.25%) Cisco Certification
9 11 (2.25%) DBS Check
10 9 (1.84%) AWS Certification
10 9 (1.84%) Network+ Certification
11 8 (1.64%) MCP
12 7 (1.43%) A+ Certification
12 7 (1.43%) Azure Certification
12 7 (1.43%) PMI Certification
13 6 (1.23%) CompTIA Security+
14 4 (0.82%) AWS Certified Solutions Architect
14 4 (0.82%) Computer Science Degree
Quality Assurance & Compliance
1 85 (17.42%) SLA
2 19 (3.89%) GDPR
3 18 (3.69%) QA
4 12 (2.46%) Accessibility
5 10 (2.05%) ISO/IEC 27001
6 7 (1.43%) Cyber Essentials
6 7 (1.43%) PMO
7 5 (1.02%) Data Quality
8 2 (0.41%) HIPAA
8 2 (0.41%) PCI DSS
8 2 (0.41%) Sarbanes-Oxley
9 1 (0.20%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
9 1 (0.20%) ISO/IEC 27005
9 1 (0.20%) NEBOSH
System Software
1 61 (12.50%) Active Directory
2 25 (5.12%) Hyper-V
3 15 (3.07%) VMware Infrastructure
4 11 (2.25%) Virtual Desktop
5 8 (1.64%) Firmware
6 6 (1.23%) Virtual Machines
7 3 (0.61%) VMware ESXi
Systems Management
1 30 (6.15%) Microsoft Intune
2 20 (4.10%) Kubernetes
3 17 (3.48%) SCCM
4 6 (1.23%) Microsoft Data Protection Manager
4 6 (1.23%) SCDPM
5 5 (1.02%) Puppet
6 3 (0.61%) Jamf Pro
6 3 (0.61%) Nessus
7 2 (0.41%) Autotask
7 2 (0.41%) Terraform
8 1 (0.20%) McAfee ePO
8 1 (0.20%) vCenter Server
8 1 (0.20%) vRealize
Vendors
1 169 (34.63%) Microsoft
2 39 (7.99%) ServiceNow
3 26 (5.33%) Cisco
4 24 (4.92%) VMware
5 17 (3.48%) Unisys
6 14 (2.87%) Oracle
6 14 (2.87%) SAP
7 13 (2.66%) Citrix
8 12 (2.46%) Apple
8 12 (2.46%) Dell
9 9 (1.84%) Adobe
9 9 (1.84%) Salesforce
10 8 (1.64%) Draytek
10 8 (1.64%) HP
11 6 (1.23%) Dell Compellent
11 6 (1.23%) Meraki
11 6 (1.23%) OpenText
11 6 (1.23%) Ubiquiti
12 5 (1.02%) Avaya
12 5 (1.02%) IBM