Service Delivery Jobs in the South East

Service Delivery
England > South East

The table below provides summary statistics for permanent job vacancies advertised in the South East requiring Service Delivery skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Service Delivery over the 6 months leading up to 26 July 2024, comparing them to the same period in the previous two years.

6 months to
26 Jul 2024
Same period 2023 Same period 2022
Rank 95 123 91
Rank change year-on-year +28 -32 +30
Permanent jobs citing Service Delivery 396 313 823
As % of all permanent jobs advertised in the South East 2.62% 2.70% 3.73%
As % of the Processes & Methodologies category 3.22% 2.85% 3.92%
Number of salaries quoted 272 231 516
10th Percentile £30,775 £26,250 £28,500
25th Percentile £36,250 £31,250 £37,438
Median annual salary (50th Percentile) £45,000 £45,600 £52,500
Median % change year-on-year -1.32% -13.14% +5.00%
75th Percentile £57,500 £60,000 £65,000
90th Percentile £67,500 £76,250 £75,000
England median annual salary £49,000 £52,500 £51,758
% change year-on-year -6.67% +1.43% +3.52%

All Process and Methodology Skills
South East

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the South East.

Permanent vacancies with a requirement for process or methodology skills 12,301 10,994 21,004
As % of all permanent jobs advertised in the South East 81.50% 94.87% 95.19%
Number of salaries quoted 8,138 7,007 11,964
10th Percentile £29,000 £30,500 £31,250
25th Percentile £38,620 £41,250 £41,250
Median annual salary (50th Percentile) £50,000 £55,000 £55,000
Median % change year-on-year -9.09% - +8.01%
75th Percentile £65,000 £71,250 £71,250
90th Percentile £80,000 £85,000 £82,500
England median annual salary £55,000 £62,000 £60,000
% change year-on-year -11.29% +3.33% +4.35%

Service Delivery
Job Vacancy Trend in the South East

Job postings citing Service Delivery as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for Service Delivery in the South East

Service Delivery
Salary Trend in the South East

3-month moving average salary quoted in jobs citing Service Delivery in the South East.

Salary trend for Service Delivery in the South East

Service Delivery
Salary Histogram in the South East

Salary distribution for jobs citing Service Delivery in the South East over the 6 months to 26 July 2024.

Salary histogram for Service Delivery in the South East

Service Delivery
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the South East region over the 6 months to 26 July 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Thames Valley +17 166 £45,000 -1.32% 28
Berkshire 0 73 £52,500 +15.13% 14
Hampshire -20 71 £45,000 -1.10% 18
Surrey +25 64 £46,590 -28.32% 15
Buckinghamshire +15 53 £40,000 +23.08% 9
Kent +13 47 £40,000 +17.65% 11
Oxfordshire -4 40 £42,500 - 5
East Sussex +20 22 £55,903 -2.78%
West Sussex +25 18 £40,000 +6.67% 4
Middlesex -11 6 £39,190 -37.30%
Sussex - 3 £60,000 -
Service Delivery
England

Service Delivery
Co-occurring Skills and Capabilities in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 42 (10.61%) Microsoft Exchange
2 27 (6.82%) SharePoint
3 4 (1.01%) Exchange Server 2000
4 2 (0.51%) CMS
4 2 (0.51%) Exchange Server 2013
5 1 (0.25%) Confluence
5 1 (0.25%) Documentum
Applications
1 38 (9.60%) Microsoft Office
2 36 (9.09%) Microsoft Excel
3 22 (5.56%) Microsoft PowerPoint
4 2 (0.51%) Chatbot
4 2 (0.51%) Microsoft Project
5 1 (0.25%) Solid Edge
Business Applications
1 4 (1.01%) Unit4 Business World
2 3 (0.76%) Dynamics AX
2 3 (0.76%) Dynamics CRM
2 3 (0.76%) Dynamics GP
3 2 (0.51%) Salesforce CRM
4 1 (0.25%) HFM
4 1 (0.25%) Oracle Applications
4 1 (0.25%) SAP ERP
4 1 (0.25%) SAP S/4HANA
Cloud Services
1 95 (23.99%) Microsoft 365
2 75 (18.94%) Azure
3 37 (9.34%) Entra ID
4 25 (6.31%) AWS
5 17 (4.29%) OneDrive
6 16 (4.04%) Cloud Computing
7 11 (2.78%) Amazon EC2
8 8 (2.02%) Power Platform
8 8 (2.02%) SaaS
9 7 (1.77%) Azure Sentinel
10 6 (1.52%) Dynamics 365
10 6 (1.52%) IaaS
11 3 (0.76%) GCP
12 2 (0.51%) Amazon S3
12 2 (0.51%) AWS KMS
12 2 (0.51%) Azure Storage
12 2 (0.51%) Power Automate
12 2 (0.51%) SuccessFactors
13 1 (0.25%) Google Docs
13 1 (0.25%) PowerApps
Communications & Networking
1 44 (11.11%) Firewall
2 30 (7.58%) Wireless
3 26 (6.57%) WAN
4 23 (5.81%) LAN
5 20 (5.05%) DNS
6 18 (4.55%) DHCP
6 18 (4.55%) WLAN
7 17 (4.29%) VPN
8 16 (4.04%) Wi-Fi
9 9 (2.27%) HTTP
9 9 (2.27%) SAN
10 8 (2.02%) iSCSI
11 7 (1.77%) VLAN
12 6 (1.52%) Structured Cabling
13 5 (1.26%) Network Security
13 5 (1.26%) Unified Communications
13 5 (1.26%) VoIP
14 4 (1.01%) NAS
14 4 (1.01%) TCP/IP
15 3 (0.76%) Wireshark
Database & Business Intelligence
1 18 (4.55%) Amazon RDS
2 10 (2.53%) DB2
2 10 (2.53%) Relational Database
3 7 (1.77%) Power BI
4 5 (1.26%) SQL Server
5 3 (0.76%) GIS
6 2 (0.51%) Azure SQL Database
6 2 (0.51%) MySQL
7 1 (0.25%) Electronic Patient Records
7 1 (0.25%) RDBMS
7 1 (0.25%) SAP HANA
7 1 (0.25%) Tableau
Development Applications
1 15 (3.79%) JIRA
2 14 (3.54%) Jenkins
3 13 (3.28%) Robot Framework
4 1 (0.25%) Bitbucket
4 1 (0.25%) GitLab
General
1 156 (39.39%) Social Skills
2 86 (21.72%) Finance
3 35 (8.84%) Analytical Skills
4 33 (8.33%) Inclusion and Diversity
5 28 (7.07%) Legal
6 23 (5.81%) Telecoms
7 20 (5.05%) Public Sector
8 16 (4.04%) Marketing
9 14 (3.54%) Manufacturing
9 14 (3.54%) Organisational Skills
9 14 (3.54%) Retail
10 13 (3.28%) Aerospace
11 10 (2.53%) Banking
11 10 (2.53%) Influencing Skills
12 8 (2.02%) Games
12 8 (2.02%) Law
13 7 (1.77%) Local Government
14 6 (1.52%) Presentation Skills
15 5 (1.26%) Automotive
15 5 (1.26%) Military
Job Titles
1 54 (13.64%) Lead
2 50 (12.63%) Analyst
3 39 (9.85%) Delivery Manager
3 39 (9.85%) IT Support
4 37 (9.34%) Service Delivery Manager
4 37 (9.34%) Service Manager
5 31 (7.83%) Senior
5 31 (7.83%) Support Analyst
6 30 (7.58%) Consultant
7 29 (7.32%) IT Manager
8 27 (6.82%) Support Engineer
9 25 (6.31%) Infrastructure Engineer
10 19 (4.80%) Team Leader
11 18 (4.55%) 2nd Line Support
12 14 (3.54%) Coordinator
12 14 (3.54%) IT Analyst
12 14 (3.54%) IT Engineer
13 13 (3.28%) IT Support Analyst
13 13 (3.28%) Software Consultant
14 12 (3.03%) Administrator
Libraries, Frameworks & Software Standards
1 13 (3.28%) HTML
1 13 (3.28%) XML
2 6 (1.52%) EDI
3 3 (0.76%) .NET
3 3 (0.76%) Middleware
4 2 (0.51%) ADO
4 2 (0.51%) OpenMP
4 2 (0.51%) Web Services
5 1 (0.25%) Leaflet
5 1 (0.25%) RESTful
Miscellaneous
1 30 (7.58%) Management Information System
2 25 (6.31%) Self-Motivation
3 23 (5.81%) Driving Licence
4 20 (5.05%) Data Centre
5 13 (3.28%) Linux Command Line
5 13 (3.28%) Onboarding
6 12 (3.03%) Smartphone
7 8 (2.02%) Mainframe
8 6 (1.52%) BYOD
8 6 (1.52%) Mobile App
9 5 (1.26%) IBM Mainframe
9 5 (1.26%) PMI
10 4 (1.01%) Security Operations Centre
11 3 (0.76%) Analytical Mindset
11 3 (0.76%) Digital Signage
11 3 (0.76%) FMCG
11 3 (0.76%) NHS
11 3 (0.76%) Raspberry Pi
11 3 (0.76%) Virtual Team
12 2 (0.51%) Thin Client
Operating Systems
1 108 (27.27%) Windows
2 52 (13.13%) Linux
2 52 (13.13%) Windows 10
3 33 (8.33%) Windows Server
4 19 (4.80%) Apple iOS
5 15 (3.79%) Android
6 9 (2.27%) Red Hat Enterprise Linux
7 6 (1.52%) Unix
8 5 (1.26%) Mac OS
8 5 (1.26%) Windows Server 2019
9 2 (0.51%) VMS
9 2 (0.51%) Windows 8
10 1 (0.25%) Ubuntu
10 1 (0.25%) Windows Mobile
Processes & Methodologies
1 129 (32.58%) ITIL
2 114 (28.79%) Customer Service
3 93 (23.48%) Problem-Solving
4 65 (16.41%) Change Management
5 54 (13.64%) Agile
6 51 (12.88%) Service Management
7 44 (11.11%) Continuous Improvement
8 36 (9.09%) ITSM
9 34 (8.59%) Project Management
10 33 (8.33%) DevOps
11 32 (8.08%) Cybersecurity
11 32 (8.08%) Infrastructure Engineering
12 28 (7.07%) Mentoring
13 27 (6.82%) Project Delivery
14 26 (6.57%) Information Security
15 25 (6.31%) Configuration Management
15 25 (6.31%) Customer Experience
16 24 (6.06%) Problem Management
16 24 (6.06%) Stakeholder Management
17 22 (5.56%) Risk Management
Programming Languages
1 19 (4.80%) Python
2 16 (4.04%) Bash
3 15 (3.79%) SQL
4 10 (2.53%) PowerShell
5 8 (2.02%) COBOL
6 2 (0.51%) C
6 2 (0.51%) C++
6 2 (0.51%) C-shell
6 2 (0.51%) Fortran
6 2 (0.51%) JavaScript
6 2 (0.51%) Perl
7 1 (0.25%) C#
7 1 (0.25%) R
7 1 (0.25%) VBScript
Qualifications
1 72 (18.18%) Degree
2 45 (11.36%) Security Cleared
3 21 (5.30%) SC Cleared
4 14 (3.54%) ITIL Certification
4 14 (3.54%) ITIL Foundation Certificate
4 14 (3.54%) Microsoft Certification
5 11 (2.78%) CCNA
5 11 (2.78%) Cisco Certification
6 9 (2.27%) DBS Check
7 8 (2.02%) Azure Certification
7 8 (2.02%) CTC Cleared
7 8 (2.02%) MCP
7 8 (2.02%) Network+ Certification
8 7 (1.77%) AWS Certification
8 7 (1.77%) CompTIA Security+
9 6 (1.52%) A+ Certification
9 6 (1.52%) Computer Science Degree
10 5 (1.26%) Master's Degree
10 5 (1.26%) PMI Certification
11 3 (0.76%) BPSS Clearance
Quality Assurance & Compliance
1 66 (16.67%) SLA
2 20 (5.05%) QA
3 13 (3.28%) GDPR
4 8 (2.02%) Accessibility
5 7 (1.77%) ISO/IEC 27001
5 7 (1.77%) PMO
6 5 (1.26%) Data Quality
7 3 (0.76%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
7 3 (0.76%) ISO/IEC 27005
8 2 (0.51%) Cyber Essentials
8 2 (0.51%) HIPAA
8 2 (0.51%) PCI DSS
8 2 (0.51%) Sarbanes-Oxley
9 1 (0.25%) NEBOSH
System Software
1 78 (19.70%) Active Directory
2 30 (7.58%) Hyper-V
3 18 (4.55%) VMware Infrastructure
4 9 (2.27%) Virtual Desktop
5 8 (2.02%) Virtual Machines
6 3 (0.76%) VMware ESXi
Systems Management
1 34 (8.59%) Microsoft Intune
2 23 (5.81%) Kubernetes
3 9 (2.27%) Puppet
4 7 (1.77%) SCCM
5 6 (1.52%) Microsoft Data Protection Manager
5 6 (1.52%) SCDPM
6 4 (1.01%) Autotask
7 3 (0.76%) Jamf Pro
7 3 (0.76%) Nessus
7 3 (0.76%) Terraform
8 2 (0.51%) NetBackup
Vendors
1 143 (36.11%) Microsoft
2 34 (8.59%) ServiceNow
3 24 (6.06%) VMware
4 16 (4.04%) Cisco
5 14 (3.54%) Citrix
6 10 (2.53%) Dell
6 10 (2.53%) SAP
7 8 (2.02%) Unisys
8 7 (1.77%) IBM
9 6 (1.52%) Dell Compellent
9 6 (1.52%) Oracle
9 6 (1.52%) Palo Alto
9 6 (1.52%) Salesforce
10 5 (1.26%) Adobe
10 5 (1.26%) Avaya
11 4 (1.01%) Draytek
11 4 (1.01%) OpenText
12 3 (0.76%) NETGEAR
12 3 (0.76%) Red Hat
12 3 (0.76%) WatchGuard