Service Delivery Job Trends in the South East

Service Delivery
England > South East

The table below provides summary statistics and salary benchmarking for jobs advertised in the South East requiring Service Delivery skills. It covers permanent job vacancies from the 6 months leading up to 16 July 2026, with comparisons to the same periods in the previous two years.

6 months to
16 Jul 2026
Same period 2025 Same period 2024
Rank 77 51 91
Rank change year-on-year -26 +40 +32
Permanent jobs citing Service Delivery 352 389 459
As % of all permanent jobs in the South East 2.24% 4.53% 2.71%
As % of the Processes & Methodologies category 3.12% 5.11% 3.33%
Number of salaries quoted 302 150 342
10th Percentile £31,250 £29,475 £29,885
25th Percentile £36,250 £36,250 £36,250
Median annual salary (50th Percentile) £48,768 £53,500 £45,000
Median % change year-on-year -8.85% +18.89% -1.32%
75th Percentile £60,000 £67,375 £57,500
90th Percentile £79,750 £75,925 £67,400
England median annual salary £47,500 £55,000 £49,000
% change year-on-year -13.64% +12.24% -6.67%

All Process & Methodology Skills
South East

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the South East.

Permanent vacancies with a requirement for process or methodology skills 11,280 7,606 13,790
As % of all permanent jobs advertised in the South East 71.74% 88.51% 81.45%
Number of salaries quoted 8,030 3,982 9,606
10th Percentile £30,000 £26,875 £28,000
25th Percentile £40,000 £35,000 £37,500
Median annual salary (50th Percentile) £55,000 £50,000 £50,000
Median % change year-on-year +10.00% - -9.09%
75th Percentile £70,000 £67,500 £65,000
90th Percentile £85,000 £81,250 £80,000
England median annual salary £60,000 £57,500 £55,000
% change year-on-year +4.35% +4.55% -12.00%

Service Delivery
Job Vacancy Trend in the South East

Historical trend showing the proportion of permanent IT job postings citing Service Delivery relative to all permanent IT jobs advertised in the South East.

Service Delivery job vacancy trend in the South East

Service Delivery
Salary Trend in the South East

Salary distribution trend for jobs in the South East citing Service Delivery.

Salary distribution trend for jobs in the South East citing Service Delivery

Service Delivery
Salary Histogram in the South East

Salary distribution for jobs citing Service Delivery in the South East over the 6 months to 16 July 2026.

Salary histogram for Service Delivery in the South East

Service Delivery
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the South East region over the 6 months to 16 July 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Hampshire +21 126 £40,000 -25.23% 32
Thames Valley -18 121 £52,500 -12.50% 51
Berkshire -7 70 £50,001 -16.67% 28
Surrey -27 58 £50,000 -9.09% 16
Buckinghamshire -12 38 £60,000 +12.15% 11
Kent -42 31 £45,000 +0.56% 12
West Sussex -20 13 £67,500 +13.92% 11
Oxfordshire -30 13 £52,500 -1.87% 14
East Sussex -25 3 £45,000 -15.89%
Service Delivery
England

Service Delivery
Co-Occurring Skills & Capabilities in the South East by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 16 (4.55%) SharePoint
2 15 (4.26%) Microsoft Exchange
3 1 (0.28%) Apache
Applications
1 18 (5.11%) Microsoft Excel
2 14 (3.98%) Microsoft Project
3 13 (3.69%) Microsoft Office
4 5 (1.42%) Microsoft PowerPoint
5 2 (0.57%) SOLIDWORKS
6 1 (0.28%) Spreadsheet
Business Applications
1 9 (2.56%) Dynamics CRM
2 3 (0.85%) Dynamics NAV
3 2 (0.57%) Dynamics AX
4 1 (0.28%) NetSuite
4 1 (0.28%) Unit4 Business World
Cloud Services
1 65 (18.47%) Azure
2 60 (17.05%) Microsoft 365
3 21 (5.97%) Power Platform
4 13 (3.69%) Power Automate
5 12 (3.41%) Entra ID
6 8 (2.27%) AWS
6 8 (2.27%) IaaS
6 8 (2.27%) PaaS
7 7 (1.99%) AWS CloudFormation
7 7 (1.99%) SaaS
8 4 (1.14%) Dynamics 365
8 4 (1.14%) OneDrive
9 3 (0.85%) Microsoft Copilot
9 3 (0.85%) Mimecast
10 2 (0.57%) Miro
11 1 (0.28%) Asana
11 1 (0.28%) Cloud Computing
11 1 (0.28%) dbt
11 1 (0.28%) Google Analytics
Communications & Networking
1 31 (8.81%) Firewall
2 27 (7.67%) VPN
3 20 (5.68%) TCP/IP
4 18 (5.11%) DNS
5 16 (4.55%) VLAN
6 14 (3.98%) DHCP
7 10 (2.84%) Wireless
8 9 (2.56%) Wi-Fi
9 8 (2.27%) LAN
10 7 (1.99%) WAN
11 4 (1.14%) BGP
11 4 (1.14%) IPsec
11 4 (1.14%) NAS
12 3 (0.85%) 3G
12 3 (0.85%) 4G
12 3 (0.85%) 5G
12 3 (0.85%) Ethernet
12 3 (0.85%) NGFW
12 3 (0.85%) VoIP
12 3 (0.85%) WLAN
Database & Business Intelligence
1 17 (4.83%) Power BI
2 4 (1.14%) Crystal Reports
3 3 (0.85%) Tableau
4 1 (0.28%) Data Warehouse
Development Applications
1 5 (1.42%) JIRA
2 2 (0.57%) GitLab
2 2 (0.57%) Visual Studio
General
1 116 (32.95%) Social Skills
2 60 (17.05%) Organisational Skills
3 58 (16.48%) Finance
4 34 (9.66%) Analytical Skills
5 20 (5.68%) Retail
6 19 (5.40%) Telecoms
7 18 (5.11%) Marketing
8 11 (3.13%) Influencing Skills
8 11 (3.13%) Public Sector
9 8 (2.27%) Manufacturing
10 4 (1.14%) Documentation Skills
10 4 (1.14%) Police
11 3 (0.85%) Advertising
11 3 (0.85%) Inclusion and Diversity
11 3 (0.85%) Presentation Skills
12 2 (0.57%) Banking
12 2 (0.57%) Local Government
13 1 (0.28%) Aerospace
13 1 (0.28%) Law
13 1 (0.28%) Military
Job Titles
1 87 (24.72%) Service Manager
2 86 (24.43%) IT Manager
3 52 (14.77%) Delivery Manager
3 52 (14.77%) Service Delivery Manager
4 47 (13.35%) IT Services Manager
5 31 (8.81%) IT Support
6 27 (7.67%) Lead
7 23 (6.53%) Administrator
8 22 (6.25%) IT Services Delivery Manager
8 22 (6.25%) Senior
9 21 (5.97%) Analyst
10 19 (5.40%) Support Manager
11 15 (4.26%) Applications Manager
11 15 (4.26%) Head of IT
11 15 (4.26%) Team Leader
12 14 (3.98%) Customer Relationship Manager
12 14 (3.98%) IT Analyst
12 14 (3.98%) Relationships Manager
13 13 (3.69%) Applications Support Manager
13 13 (3.69%) IT Support Manager
Libraries, Frameworks & Software Standards
1 7 (1.99%) ARM Templates
2 5 (1.42%) Oracle Fusion
3 2 (0.57%) .NET
Miscellaneous
1 32 (9.09%) Management Information System
2 23 (6.53%) Onboarding
3 16 (4.55%) Driving Licence
4 11 (3.13%) Data Centre
4 11 (3.13%) Enterprise Software
5 10 (2.84%) Cloud Native
6 9 (2.56%) Self-Motivation
7 8 (2.27%) EPoS
7 8 (2.27%) Replication
8 6 (1.70%) Renewable Energy
9 4 (1.14%) Analytical Mindset
9 4 (1.14%) Security Operations Centre
9 4 (1.14%) Social Media
10 2 (0.57%) Distributed Systems
10 2 (0.57%) Legacy Systems
10 2 (0.57%) Product Ownership
10 2 (0.57%) Virtual Team
11 1 (0.28%) Cyber Threat
11 1 (0.28%) Digital Signage
11 1 (0.28%) Greenfield Project
Operating Systems
1 41 (11.65%) Windows
2 23 (6.53%) Windows Server
3 5 (1.42%) Linux
3 5 (1.42%) Mac OS
4 3 (0.85%) Windows 10
5 1 (0.28%) Windows Server 2016
5 1 (0.28%) Windows Server 2019
Processes & Methodologies
1 88 (25.00%) ITIL
2 81 (23.01%) Service Management
3 71 (20.17%) Continuous Improvement
4 64 (18.18%) Problem-Solving
4 64 (18.18%) Project Management
5 58 (16.48%) CRM
6 41 (11.65%) Customer Service
7 40 (11.36%) Project Delivery
7 40 (11.36%) Stakeholder Management
8 39 (11.08%) Cybersecurity
9 32 (9.09%) ITSM
9 32 (9.09%) Logistics
9 32 (9.09%) Roadmaps
10 30 (8.52%) Collaborative Working
11 25 (7.10%) Change Management
11 25 (7.10%) Stakeholder Engagement
12 24 (6.82%) Computer Science
12 24 (6.82%) Data Protection
13 21 (5.97%) Contract Management
14 20 (5.68%) Line Management
Programming Languages
1 11 (3.13%) Python
1 11 (3.13%) SQL
2 9 (2.56%) PowerShell
3 7 (1.99%) Bicep
4 4 (1.14%) ABAP
4 4 (1.14%) Bash
4 4 (1.14%) Ladder Logic
4 4 (1.14%) Ruby
5 2 (0.57%) C#
5 2 (0.57%) Perl
5 2 (0.57%) PHP
Qualifications
1 32 (9.09%) Degree
2 27 (7.67%) Security Cleared
3 23 (6.53%) DBS Check
4 18 (5.11%) SC Cleared
5 16 (4.55%) Computer Science Degree
6 14 (3.98%) DV Cleared
7 8 (2.27%) Cisco Certification
8 6 (1.70%) ICAEW
8 6 (1.70%) ITIL Foundation Certificate
9 5 (1.42%) CCNA
9 5 (1.42%) CCNP
9 5 (1.42%) HNC
10 4 (1.14%) BPSS Clearance
10 4 (1.14%) CISSP
10 4 (1.14%) ITIL Certification
11 3 (0.85%) (ISC)2 CCSP
11 3 (0.85%) CCSP
11 3 (0.85%) CISM
11 3 (0.85%) CREST Certified
11 3 (0.85%) GIAC
Quality Assurance & Compliance
1 25 (7.10%) SLA
2 14 (3.98%) ISO 9001
3 12 (3.41%) QA
4 9 (2.56%) GDPR
5 8 (2.27%) ISO/IEC 27001
6 7 (1.99%) Data Quality
6 7 (1.99%) NIST
6 7 (1.99%) PCI DSS
7 6 (1.70%) PMO
8 4 (1.14%) 21 CFR Part 11
8 4 (1.14%) GxP
8 4 (1.14%) Sarbanes-Oxley
9 2 (0.57%) Accessibility
10 1 (0.28%) Cyber Essentials
10 1 (0.28%) GRC
10 1 (0.28%) ISO/IEC 20000
10 1 (0.28%) WCAG
System Software
1 29 (8.24%) Active Directory
2 19 (5.40%) Hyper-V
3 7 (1.99%) Docker
4 5 (1.42%) ClearTrust
5 4 (1.14%) Virtual Desktop
5 4 (1.14%) Virtual Servers
5 4 (1.14%) VMware ESXi
5 4 (1.14%) VMware Infrastructure
6 1 (0.28%) Firmware
Systems Management
1 9 (2.56%) Kubernetes
1 9 (2.56%) Terraform
2 6 (1.70%) Microsoft Intune
3 4 (1.14%) Backup Exec
4 3 (0.85%) vCenter Server
5 2 (0.57%) Ansible
5 2 (0.57%) Autotask
6 1 (0.28%) PaperCut
Vendors
1 116 (32.95%) Microsoft
2 21 (5.97%) ServiceNow
3 14 (3.98%) Cisco
4 12 (3.41%) Veeam
5 8 (2.27%) Ubiquiti
6 7 (1.99%) SAP
7 6 (1.70%) Sophos
8 5 (1.42%) Oracle
9 4 (1.14%) BMC
9 4 (1.14%) Citrix
9 4 (1.14%) Meraki
9 4 (1.14%) QNAP
9 4 (1.14%) Synology
9 4 (1.14%) VMware
10 3 (0.85%) Juniper
10 3 (0.85%) MikroTik
10 3 (0.85%) Palo Alto
10 3 (0.85%) Salesforce
10 3 (0.85%) Symantec
10 3 (0.85%) WatchGuard