The median annual salary for a 1st Line Support Technician was £19,500 in advertised job vacancies in the South West during the 3 months to 24 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

First Line Support Technician
England / South West
3 months to
24 Jun 2017
Same period 2016 Same period 2015
Rank 225 236 247
Rank change year-on-year +11 +11  
Permanent jobs requiring a 1st Line Support Technician 8 5 4
As % of all permanent IT jobs advertised in the South West 0.15% 0.095% 0.067%
As % of the Job Titles category 0.16% 0.097% 0.069%
Number of salaries quoted 8 5 2
Median salary £19,500 £16,750 £19,000
Median salary % change year-on-year +16.41% -11.84%  
UK excluding London median salary £19,500 £19,500 £19,000
% change year-on-year - +2.63%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the South West. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
South West
Permanent job vacancies with a job title containing a recognized job role 5067 5129 5828
As % of all permanent IT job vacancies advertised in the South West 96.99% 97.64% 97.15%
Number of salaries quoted 4214 4347 4914
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year - +6.66%  
90% offered a salary of more than £25,000 £25,000 £23,500
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

1st Line Support Technician
Job Vacancy Trend in the South West

The job posting trend of jobs advertised in the South West that featured 1st Line Support Technician in the job title.

Job vacancy trend for 1st Line Support Technician in the South West

1st Line Support Technician
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Technician in the South West.

Salary trend for 1st Line Support Technician in the South West

1st Line Support Technician
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support Technician within the South West region over the 3 months to 24 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Dorset - 4 £19,500 - 1
Cornwall -6 3 £17,500 +4.47%
Devon - 1 £20,000 -
1st Line Support Technician
England

1st Line Support Technician Skill Set
Top 30 Co-occurring IT Skills in the South West

For the 6 months to 24 June 2017, 1st Line Support Technician job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South West region featuring 1st Line Support Technician in the job title.

1 9 (64.29%) Windows
2 8 (57.14%) Microsoft
3 5 (35.71%) Microsoft Office
4 4 (28.57%) Finance
4 4 (28.57%) Active Directory
5 3 (21.43%) C
5 3 (21.43%) Firewall
5 3 (21.43%) PABX
6 2 (14.29%) Mathematics
6 2 (14.29%) Back Office
7 1 (7.14%) VMware
7 1 (7.14%) SAP
7 1 (7.14%) VMware Infrastructure
7 1 (7.14%) ProCurve
7 1 (7.14%) Windows 2000 Server
7 1 (7.14%) vSphere
7 1 (7.14%) VMware ESXi
7 1 (7.14%) WSUS
7 1 (7.14%) SAP Business One
7 1 (7.14%) Retail
7 1 (7.14%) SQL
7 1 (7.14%) VBScript
7 1 (7.14%) Crystal Reports
7 1 (7.14%) HP
7 1 (7.14%) Dell
7 1 (7.14%) Citrix
7 1 (7.14%) SAN
7 1 (7.14%) ERP
7 1 (7.14%) Windows XP
7 1 (7.14%) LAN

1st Line Support Technician Skill Set
Co-occurring IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 5 (35.71%) Microsoft Office
Business Applications
1 1 (7.14%) SAP Business One
Communications & Networking
1 3 (21.43%) Firewall
1 3 (21.43%) PABX
2 1 (7.14%) DHCP
2 1 (7.14%) DNS
2 1 (7.14%) FTP
2 1 (7.14%) LAN
2 1 (7.14%) SAN
2 1 (7.14%) SNMP
2 1 (7.14%) TCP/IP
2 1 (7.14%) VPN
2 1 (7.14%) WAN
Database & Business Intelligence
1 1 (7.14%) Crystal Reports
General
1 4 (28.57%) Finance
2 2 (14.29%) Back Office
3 1 (7.14%) Retail
Operating Systems
1 9 (64.29%) Windows
2 1 (7.14%) Windows 2000 Server
2 1 (7.14%) Windows Server
2 1 (7.14%) Windows Server 2012
2 1 (7.14%) Windows XP
Processes & Methodologies
1 2 (14.29%) Mathematics
2 1 (7.14%) ERP
2 1 (7.14%) Security Patching
Programming Languages
1 3 (21.43%) C
2 1 (7.14%) SQL
2 1 (7.14%) VBScript
System Software
1 4 (28.57%) Active Directory
2 1 (7.14%) VMware ESXi
2 1 (7.14%) VMware Infrastructure
2 1 (7.14%) vSphere
Systems Management
1 1 (7.14%) WSUS
Vendors
1 8 (57.14%) Microsoft
2 1 (7.14%) Cisco
2 1 (7.14%) Citrix
2 1 (7.14%) Dell
2 1 (7.14%) HP
2 1 (7.14%) ProCurve
2 1 (7.14%) SAP
2 1 (7.14%) VMware
Bournemouth, Dorset
Bluetownonline
Salary: £18000 - £20000 per annum + Bonus + Benefits
Posted: 19 hours ago