Period
to 21 November 2017

The following table provides summary statistics for permanent job vacancies advertised in the South West with a requirement for Contact Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Contact Management over the 6 months to 21 November 2017 with a comparison to the same period in the previous 2 years.

Contact Management
England > South West
6 months to
21 Nov 2017
Same period 2016 Same period 2015
Rank - 345 359
Permanent jobs citing Contact Management 0 1 4
As % of all permanent IT jobs advertised in the South West - 0.009% 0.034%
As % of the Processes & Methodologies category - 0.010% 0.038%
Number of salaries quoted 0 0 3
South West median annual salary - - £16,200
England median annual salary £65,000 £40,000 £61,000
% change year-on-year +62.50% -34.43% +6.09%

Contact Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the South West with a requirement for process or methodology skills.

All Process and Methodology Skills
South West
Permanent vacancies with a requirement for process or methodology skills 9252 9636 10507
As % of all permanent IT jobs advertised in the South West 89.50% 88.85% 88.93%
Number of salaries quoted 7614 8032 8826
South West median annual salary £42,500 £40,000 £40,000
Median salary % change year-on-year +6.25% - +3.90%
10th Percentile £26,250 £26,250 £25,000
90th Percentile £65,000 £63,750 £62,500
England median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% +5.56%

Contact Management
Job Vacancy Trend in the South West

Job postings citing Contact Management as a percentage of all IT jobs advertised in the South West.

Job vacancy trend for Contact Management in the South West

Contact Management
Salary Trend in the South West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Contact Management in the South West.

Salary trend for Contact Management in the South West