Help Desk Engineer Job Trends in the South West

Help Desk Engineer
England > South West

The median Help Desk Engineer salary in the South West is £28,500 per year, according to job vacancies posted during the 6 months leading to 15 October 2025.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
15 Oct 2025
Same period 2024 Same period 2023
Rank 166 - -
Rank change year-on-year - - -
Permanent jobs requiring a Help Desk Engineer 1 0 0
As % of all permanent jobs in the South West 0.028% - -
As % of the Job Titles category 0.030% - -
Number of salaries quoted 1 0 0
10th Percentile - - -
25th Percentile £27,750 - -
Median annual salary (50th Percentile) £28,500 - -
75th Percentile £29,250 - -
90th Percentile - - -
England median annual salary £28,250 £30,000 £30,000
% change year-on-year -5.83% - +5.26%

All Permanent IT Job Vacancies
South West

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the South West. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the South West with a recognized job title 3,335 6,241 4,402
% of permanent jobs with a recognized job title 93.00% 94.42% 95.59%
Number of salaries quoted 2,164 3,864 3,419
10th Percentile £27,000 £30,000 £29,500
25th Percentile £31,250 £40,000 £40,000
Median annual salary (50th Percentile) £45,000 £50,000 £55,000
Median % change year-on-year -10.00% -9.09% +10.00%
75th Percentile £62,500 £65,000 £70,000
90th Percentile £80,000 £80,000 £82,500
England median annual salary £55,000 £57,000 £60,000
% change year-on-year -3.51% -5.00% -

Help Desk Engineer
Job Vacancy Trend in the South West

Historical trend showing the proportion of permanent IT job postings featuring 'Help Desk Engineer' in the job title relative to all permanent IT jobs advertised in the South West.

Help Desk Engineer job vacancy trend in the South West

Help Desk Engineer
Salary Trend in the South West

Salary distribution trend for Help Desk Engineer job vacancies in the South West.

Salary distribution trend for Help Desk Engineer job vacancies in the South West

Help Desk Engineer
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Engineer within the South West region over the 6 months to 15 October 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Somerset - 1 £28,500 - 1
Help Desk Engineer
England

Help Desk Engineer Skill Set
Top 17 Co-Occurring Skills & Capabilities in the South West

For the 6 months to 15 October 2025, Help Desk Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the South West region featuring Help Desk Engineer in the job title.

1 1 (100.00%) ITIL
1 1 (100.00%) Windows
1 1 (100.00%) DHCP
1 1 (100.00%) TCP/IP
1 1 (100.00%) DNS
1 1 (100.00%) Microsoft
1 1 (100.00%) Active Directory
1 1 (100.00%) A+ Certification
1 1 (100.00%) PowerShell
1 1 (100.00%) Mac OS
1 1 (100.00%) Azure
1 1 (100.00%) AWS
1 1 (100.00%) Microsoft 365
1 1 (100.00%) AWS Certification
1 1 (100.00%) Social Skills
1 1 (100.00%) Customer Service
1 1 (100.00%) Azure Certification

Help Desk Engineer Skill Set
Co-Occurring Skills & Capabilities in the South West by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Cloud Services
1 1 (100.00%) AWS
1 1 (100.00%) Azure
1 1 (100.00%) Microsoft 365
Communications & Networking
1 1 (100.00%) DHCP
1 1 (100.00%) DNS
1 1 (100.00%) TCP/IP
General
1 1 (100.00%) Social Skills
Operating Systems
1 1 (100.00%) Mac OS
1 1 (100.00%) Windows
Processes & Methodologies
1 1 (100.00%) Customer Service
1 1 (100.00%) ITIL
Programming Languages
1 1 (100.00%) PowerShell
Qualifications
1 1 (100.00%) A+ Certification
1 1 (100.00%) AWS Certification
1 1 (100.00%) Azure Certification
System Software
1 1 (100.00%) Active Directory
Vendors
1 1 (100.00%) Microsoft