The following table provides summary statistics for permanent job vacancies advertised in Southampton with a requirement for Customer Engagement skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Engagement over the 3 months to 23 March 2017 with a comparison to the same period in the previous 2 years.

3 months to
23 Mar 2017
Same period 2016 Same period 2015
Customer Engagement
Hampshire / Southampton
Rank 68 82 70
Rank change year-on-year +14 -12  
Permanent jobs citing Customer Engagement 2 8 22
As % of all permanent IT jobs advertised in Southampton 0.33% 1.02% 2.32%
As % of the Processes & Methodologies category 0.37% 1.26% 2.71%
Number of salaries quoted 2 8 22
Median salary £18,625 £41,250 £67,500
Median salary % change year-on-year -54.84% -38.88%  
90% offered a salary of more than £18,525 £40,000 £45,000
10% offered a salary of more than £18,725 £42,500 £72,500
UK excluding London median salary £50,000 £50,000 £55,000
% change year-on-year - -9.09%  

Customer Engagement is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Southampton with a requirement for process and methodology skills.

Process & Methodology Skills
Southampton
Permanent job vacancies with a requirement for process and methodology skills 542 635 813
As % of all permanent IT job vacancies advertised in Southampton 88.56% 80.79% 85.67%
Number of salaries quoted 498 604 627
Median salary £40,000 £42,500 £43,000
Median salary % change year-on-year -5.88% -1.16%  
90% offered a salary of more than £30,000 £30,000 £28,000
10% offered a salary of more than £58,750 £72,500 £55,000
UK excluding London median salary £45,000 £45,000 £43,000
% change year-on-year - +4.65%  

Customer Engagement
Job Vacancy Trend in Southampton

The job posting trend of jobs advertised in Southampton citing Customer Engagement as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Customer Engagement in Southampton

Customer Engagement
Salary Trend in Southampton

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement in Southampton.

Salary trend for Customer Engagement in Southampton

Customer Engagement
Top 3 Related IT Skills in Southampton

For the 6 months to 23 March 2017, IT jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Southampton region with a requirement for Customer Engagement.

1 4 (100.00%) Marketing
1 4 (100.00%) Analytical Skills
2 1 (25.00%) Process Improvement

Customer Engagement
Top Related IT Skills in Southampton by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

General
1 4 (100.00%) Marketing
Job Titles
1 4 (100.00%) Analyst
2 3 (75.00%) Business Analyst
2 3 (75.00%) Junior
2 3 (75.00%) Junior Analyst
3 2 (50.00%) Junior Business Analyst
4 1 (25.00%) Junior Operations Analyst
4 1 (25.00%) Operations Analyst
Miscellaneous
1 4 (100.00%) Analytical Skills
Processes & Methodologies
1 1 (25.00%) Process Improvement