The following table provides summary statistics for permanent job vacancies advertised in Hampshire with a requirement for Customer Engagement skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Engagement over the 3 months to 28 April 2017 with a comparison to the same period in the previous 2 years.

Customer Engagement
South East / Hampshire
3 months to
28 Apr 2017
Same period 2016 Same period 2015
Rank 156 169 165
Rank change year-on-year +13 -4  
Permanent jobs citing Customer Engagement 12 17 38
As % of all permanent IT jobs advertised in Hampshire 0.39% 0.50% 1.00%
As % of the Processes & Methodologies category 0.45% 0.59% 1.19%
Number of salaries quoted 12 17 31
Median salary £35,000 £42,500 £40,000
Median salary % change year-on-year -17.64% +6.25%  
90% offered a salary of more than £30,500 £31,500 £25,000
10% offered a salary of more than £49,750 £71,000 £72,500
UK excluding London median salary £52,081 £50,000 £50,000
% change year-on-year +4.16% -  

Customer Engagement is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Hampshire with a requirement for process and methodology skills.

Process & Methodology Skills
Hampshire
Permanent job vacancies with a requirement for process and methodology skills 2680 2893 3202
As % of all permanent IT job vacancies advertised in Hampshire 86.96% 84.66% 84.31%
Number of salaries quoted 2299 2536 2638
Median salary £42,500 £42,500 £43,000
Median salary % change year-on-year - -1.16%  
90% offered a salary of more than £30,000 £28,500 £29,000
10% offered a salary of more than £61,200 £66,000 £62,500
UK excluding London median salary £45,000 £45,000 £44,000
% change year-on-year - +2.27%  

Customer Engagement
Job Vacancy Trend in Hampshire

The job posting trend of jobs advertised in Hampshire citing Customer Engagement as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Customer Engagement in Hampshire

Customer Engagement
Salary Trend in Hampshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement in Hampshire.

Salary trend for Customer Engagement in Hampshire

Customer Engagement
Salary Histogram in Hampshire

The salary distribution of IT jobs citing Customer Engagement in Hampshire over the 3 months to 28 April 2017.

Salary histogram for Customer Engagement in Hampshire

Customer Engagement
Job Locations in Hampshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the Hampshire region over the 3 months to 28 April 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Fareham - 6 £35,000 - 1
Farnborough +2 2 £48,750 -11.36%
Southampton +11 1 £18,750 -55.88%
Basingstoke +2 1 £30,000 -65.71%
Customer Engagement
South East

For the 6 months to 28 April 2017, IT jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Hampshire region with a requirement for Customer Engagement.

1 14 (45.16%) Marketing
1 14 (45.16%) Analytical Skills
2 12 (38.71%) Finance
3 11 (35.48%) SQL
3 11 (35.48%) SQL Server
3 11 (35.48%) Analytics
4 10 (32.26%) Data Analytics
4 10 (32.26%) MS Visio
4 10 (32.26%) SLA
4 10 (32.26%) Change Management
4 10 (32.26%) Microsoft Excel
4 10 (32.26%) Incident Management
4 10 (32.26%) Product Management
4 10 (32.26%) Tableau
4 10 (32.26%) e-Learning
4 10 (32.26%) Mathematics
5 9 (29.03%) Customer Analysis
5 9 (29.03%) User Experience
6 5 (16.13%) Degree
7 4 (12.90%) Electronics
7 4 (12.90%) Microsoft
7 4 (12.90%) Physics
7 4 (12.90%) Computer Science
8 3 (9.68%) Microsoft Azure
8 3 (9.68%) .NET
8 3 (9.68%) BizTalk Server
9 2 (6.45%) CRM
9 2 (6.45%) Migration
10 1 (3.23%) Content Management
10 1 (3.23%) SQL Server Reporting Services

Customer Engagement
Co-occurring IT Skills in Hampshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (9.68%) BizTalk Server
Applications
1 10 (32.26%) Microsoft Excel
1 10 (32.26%) MS Visio
Business Applications
1 1 (3.23%) Salesforce.com CRM
Cloud Services
1 3 (9.68%) Microsoft Azure
2 1 (3.23%) Google Analytics
Communications & Networking
1 1 (3.23%) VoIP
Database & Business Intelligence
1 11 (35.48%) SQL Server
2 1 (3.23%) Power BI
2 1 (3.23%) QlikView
2 1 (3.23%) SQL Server Integration Services
2 1 (3.23%) SQL Server Reporting Services
General
1 14 (45.16%) Marketing
2 12 (38.71%) Finance
3 4 (12.90%) Electronics
4 1 (3.23%) Advertising
Job Titles
1 10 (32.26%) Systems Support
2 9 (29.03%) Product Manager
3 5 (16.13%) Consultant
4 4 (12.90%) Analyst
4 4 (12.90%) Principal Consultant
5 3 (9.68%) Azure Consultant
5 3 (9.68%) BizTalk Consultant
5 3 (9.68%) Business Analyst
5 3 (9.68%) Junior
5 3 (9.68%) Junior Analyst
6 2 (6.45%) Junior Business Analyst
7 1 (3.23%) Business Intelligence Developer
7 1 (3.23%) Content Manager
7 1 (3.23%) Developer
7 1 (3.23%) Digital Content Manager
7 1 (3.23%) Junior Operations Analyst
7 1 (3.23%) Operations Analyst
7 1 (3.23%) Product Owner
7 1 (3.23%) Professional Services Consultant
7 1 (3.23%) QlikView Developer
Libraries, Frameworks & Software Standards
1 3 (9.68%) .NET
Miscellaneous
1 14 (45.16%) Analytical Skills
2 10 (32.26%) e-Learning
3 9 (29.03%) User Experience
4 4 (12.90%) Computer Science
5 1 (3.23%) Blog
5 1 (3.23%) Social Media
5 1 (3.23%) Virtual Team
Operating Systems
1 1 (3.23%) Linux
1 1 (3.23%) Unix
Processes & Methodologies
1 11 (35.48%) Analytics
2 10 (32.26%) Change Management
2 10 (32.26%) Data Analytics
2 10 (32.26%) Incident Management
2 10 (32.26%) Mathematics
2 10 (32.26%) Product Management
3 9 (29.03%) Customer Analysis
4 4 (12.90%) Physics
5 2 (6.45%) CRM
5 2 (6.45%) Migration
6 1 (3.23%) Business Intelligence
6 1 (3.23%) Content Management
6 1 (3.23%) Email Marketing
6 1 (3.23%) ETL
6 1 (3.23%) ITSM
6 1 (3.23%) Pay per click
6 1 (3.23%) Project Management
6 1 (3.23%) SEO
6 1 (3.23%) Service Delivery
6 1 (3.23%) Service Management
Programming Languages
1 11 (35.48%) SQL
2 1 (3.23%) C
2 1 (3.23%) PL/SQL
Qualifications
1 5 (16.13%) Degree
2 1 (3.23%) PRINCE2 Certification
2 1 (3.23%) SC Cleared
2 1 (3.23%) Security Cleared
Quality Assurance & Compliance
1 10 (32.26%) SLA
2 1 (3.23%) PMO
Vendors
1 10 (32.26%) Tableau
2 4 (12.90%) Microsoft
3 1 (3.23%) Cognos
3 1 (3.23%) Google
3 1 (3.23%) Informatica
3 1 (3.23%) Salesforce.com
3 1 (3.23%) SAP
3 1 (3.23%) VMware
Fareham, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £30000 - £40000 per annum + 15% bonus, pension, healthcare
Posted: 3 days ago