1st Line Support Analyst Jobs in Suffolk

First Line Support Analyst
East of England > Suffolk

The median First Line Support Analyst salary in Suffolk is £26,250 per year, according to job vacancies posted during the 6 months leading to 16 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
16 May 2025
Same period 2024 Same period 2023
Rank 52 - -
Rank change year-on-year - - -
Permanent jobs requiring a 1st Line Support Analyst 13 0 0
As % of all permanent jobs advertised in Suffolk 2.53% - -
As % of the Job Titles category 2.73% - -
Number of salaries quoted 10 0 0
10th Percentile - - -
25th Percentile £25,500 - -
Median annual salary (50th Percentile) £26,250 - -
75th Percentile £26,875 - -
90th Percentile - - -
East of England median annual salary £26,250 £23,750 £22,000
% change year-on-year +10.53% +7.95% -8.33%

All Permanent IT Job Vacancies
Suffolk

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Suffolk. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Suffolk with a recognized job title 477 479 215
% of permanent jobs with a recognized job title 92.80% 96.18% 82.69%
Number of salaries quoted 265 310 107
10th Percentile £26,700 £24,500 £24,650
25th Percentile £35,500 £27,750 £26,500
Median annual salary (50th Percentile) £65,000 £40,000 £38,500
Median % change year-on-year +62.50% +3.90% -10.47%
75th Percentile £66,230 £53,750 £61,700
90th Percentile £66,296 £62,625 £75,250
East of England median annual salary £50,000 £47,500 £55,000
% change year-on-year +5.26% -13.64% +10.00%

1st Line Support Analyst
Job Vacancy Trend in Suffolk

Job postings that featured 1st Line Support Analyst in the job title as a proportion of all IT jobs advertised in Suffolk.

Job vacancy trend for 1st Line Support Analyst in Suffolk

1st Line Support Analyst
Salary Trend in Suffolk

3-month moving average salary quoted in jobs citing 1st Line Support Analyst in Suffolk.

Salary trend for 1st Line Support Analyst in Suffolk

1st Line Support Analyst
Job Locations in Suffolk

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support Analyst within the Suffolk region over the 6 months to 16 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Ipswich - 13 £26,250 -
1st Line Support Analyst
East of England

1st Line Support Analyst Skill Set
Top 15 Co-occurring Skills and Capabilities in Suffolk

For the 6 months to 16 May 2025, 1st Line Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Suffolk region featuring 1st Line Support Analyst in the job title.

1 13 (100.00%) Microsoft
1 13 (100.00%) Microsoft 365
1 13 (100.00%) Social Skills
1 13 (100.00%) Customer Service
2 10 (76.92%) Problem-Solving
2 10 (76.92%) Analytical Skills
2 10 (76.92%) Active Directory
2 10 (76.92%) Microsoft Certification
2 10 (76.92%) A+ Certification
2 10 (76.92%) Service Management
3 3 (23.08%) Service Delivery
3 3 (23.08%) Firewall
3 3 (23.08%) Wi-Fi
3 3 (23.08%) Azure
3 3 (23.08%) Remote Monitoring and Management

1st Line Support Analyst Skill Set
Co-occurring Skills and Capabilities in Suffolk by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 13 (100.00%) Microsoft 365
2 3 (23.08%) Azure
Communications & Networking
1 3 (23.08%) Firewall
1 3 (23.08%) Wi-Fi
General
1 13 (100.00%) Social Skills
2 10 (76.92%) Analytical Skills
Processes & Methodologies
1 13 (100.00%) Customer Service
2 10 (76.92%) Problem-Solving
2 10 (76.92%) Service Management
3 3 (23.08%) Remote Monitoring and Management
3 3 (23.08%) Service Delivery
Qualifications
1 10 (76.92%) A+ Certification
1 10 (76.92%) Microsoft Certification
System Software
1 10 (76.92%) Active Directory
Vendors
1 13 (100.00%) Microsoft