Period
to 27 May 2018

The following table provides summary statistics for permanent job vacancies advertised in Suffolk with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 27 May 2018 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
East of England > Suffolk
6 months to
27 May 2018
Same period 2017 Same period 2016
Rank 34 50 35
Rank change year-on-year +16 -15 -1
Permanent jobs citing CRM 38 37 71
As % of all permanent IT jobs advertised in Suffolk 6.19% 5.03% 6.18%
As % of the Processes & Methodologies category 6.69% 5.67% 6.99%
Number of salaries quoted 31 29 52
Suffolk median annual salary £40,000 £30,000 £42,500
Median salary % change year-on-year +33.33% -29.41% -10.53%
10th Percentile £31,250 £28,500 £23,200
90th Percentile £57,500 £46,750 £57,250
East of England median annual salary £47,500 £45,025 £45,000
% change year-on-year +5.50% +0.06% -5.26%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Suffolk with a requirement for process or methodology skills.

All Process and Methodology Skills
Suffolk
Permanent vacancies with a requirement for process or methodology skills 568 653 1,016
As % of all permanent IT jobs advertised in Suffolk 92.51% 88.84% 88.50%
Number of salaries quoted 430 593 901
Suffolk median annual salary £45,000 £40,000 £35,500
Median salary % change year-on-year +12.50% +12.68% -8.97%
10th Percentile £27,500 £24,250 £22,000
90th Percentile £72,500 £58,550 £57,500
East of England median annual salary £50,000 £45,000 £45,000
% change year-on-year +11.11% - +2.27%

CRM
Job Vacancy Trend in Suffolk

Job postings citing CRM as a percentage of all IT jobs advertised in Suffolk.

Job vacancy trend for CRM in Suffolk

CRM
Salary Trend in Suffolk

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in Suffolk.

Salary trend for CRM in Suffolk

CRM
Salary Histogram in Suffolk

The salary distribution of IT jobs citing CRM in Suffolk over the 6 months to 27 May 2018.

Salary histogram for CRM in Suffolk

CRM
Job Locations in Suffolk

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the Suffolk region over the 6 months to 27 May 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bury St Edmunds +16 22 £52,500 +44.83%
Ipswich -15 10 £36,250 +20.83% 2
Newmarket - 2 £35,000 -
CRM
East of England

For the 6 months to 27 May 2018, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Suffolk region with a requirement for CRM.

1 28 (73.68%) Microsoft
1 28 (73.68%) Dynamics CRM
2 23 (60.53%) SQL Server
3 18 (47.37%) .NET
4 17 (44.74%) SharePoint
5 14 (36.84%) Windows
5 14 (36.84%) Linux
5 14 (36.84%) SQL
6 12 (31.58%) DNS
6 12 (31.58%) Red Hat
6 12 (31.58%) Oracle
6 12 (31.58%) TCP/IP
6 12 (31.58%) Capita
6 12 (31.58%) Red Hat Enterprise Linux
6 12 (31.58%) Change Control
6 12 (31.58%) SDLC
7 11 (28.95%) Oracle Database
7 11 (28.95%) Oracle RAC
7 11 (28.95%) .NET Framework
7 11 (28.95%) C#
7 11 (28.95%) Oracle Database 10g
7 11 (28.95%) IBM
8 10 (26.32%) SQLPlus
8 10 (26.32%) Configuration Management
8 10 (26.32%) MS Exchange
8 10 (26.32%) PRINCE2
8 10 (26.32%) QA
8 10 (26.32%) Server Building
9 9 (23.68%) Process Improvement
9 9 (23.68%) Degree

CRM
Co-occurring IT Skills in Suffolk by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 17 (44.74%) SharePoint
2 10 (26.32%) MS Exchange
3 3 (7.89%) Apache
3 3 (7.89%) SugarCRM
3 3 (7.89%) Tomcat
3 3 (7.89%) WebLogic
4 2 (5.26%) BizTalk Server
4 2 (5.26%) IIS
Applications
1 2 (5.26%) Microsoft Excel
1 2 (5.26%) Microsoft Office
Business Applications
1 28 (73.68%) Dynamics CRM
2 1 (2.63%) BPCS
2 1 (2.63%) Dynamics AX
2 1 (2.63%) Dynamics GP
2 1 (2.63%) Dynamics NAV
Cloud Services
1 3 (7.89%) Microsoft Azure
2 2 (5.26%) Dynamics 365
2 2 (5.26%) Salesforce Sales Cloud
3 1 (2.63%) Office 365
Communications & Networking
1 12 (31.58%) DNS
1 12 (31.58%) TCP/IP
2 4 (10.53%) DSL
3 2 (5.26%) Firewall
3 2 (5.26%) Internet
3 2 (5.26%) SAN
Database & Business Intelligence
1 23 (60.53%) SQL Server
2 11 (28.95%) Oracle Database
2 11 (28.95%) Oracle Database 10g
3 10 (26.32%) SQLPlus
4 3 (7.89%) SQL Server Reporting Services
5 2 (5.26%) MySQL
5 2 (5.26%) SQL Server 2000
Development Applications
1 8 (21.05%) ClearCase
1 8 (21.05%) ClearQuest
2 3 (7.89%) Rational Team Concert
2 3 (7.89%) Team Foundation Server
2 3 (7.89%) Visual Studio
3 2 (5.26%) Toad
General
1 1 (2.63%) Advertising
1 1 (2.63%) Finance
1 1 (2.63%) Manufacturing
1 1 (2.63%) Retail
Job Titles
1 14 (36.84%) Developer
2 6 (15.79%) Configuration Manager
3 5 (13.16%) PHP Developer
4 4 (10.53%) .NET Developer
4 4 (10.53%) Analyst
4 4 (10.53%) C# .NET Developer
4 4 (10.53%) C# Developer
5 3 (7.89%) Administrator
5 3 (7.89%) Configuration and Release Manager
5 3 (7.89%) CRM Developer
5 3 (7.89%) Dynamics CRM Developer
5 3 (7.89%) Graduate
5 3 (7.89%) Graduate Developer
5 3 (7.89%) Graduate PHP Developer
5 3 (7.89%) Graduate PHP LAMP Developer
5 3 (7.89%) LAMP Developer
5 3 (7.89%) PHP LAMP Developer
5 3 (7.89%) Project Manager
5 3 (7.89%) Release and Configuration Manager
5 3 (7.89%) Release Manager
Libraries, Frameworks & Software Standards
1 18 (47.37%) .NET
2 11 (28.95%) .NET Framework
3 6 (15.79%) RESTful
3 6 (15.79%) WCF
4 4 (10.53%) AngularJS
4 4 (10.53%) HTML
5 3 (7.89%) LAMP
5 3 (7.89%) Silverlight
6 2 (5.26%) J2EE
6 2 (5.26%) Java EE
6 2 (5.26%) jQuery
6 2 (5.26%) Mason
6 2 (5.26%) Node.js
6 2 (5.26%) WPF
7 1 (2.63%) HTML5
Miscellaneous
1 4 (10.53%) CMDB
1 4 (10.53%) Computer Science
1 4 (10.53%) Enterprise Software
1 4 (10.53%) Management Information System
2 3 (7.89%) Algorithms
2 3 (7.89%) Analytical Skills
3 2 (5.26%) Self-Motivation
4 1 (2.63%) Greenfield Project
Operating Systems
1 14 (36.84%) Linux
1 14 (36.84%) Windows
2 12 (31.58%) Red Hat Enterprise Linux
3 8 (21.05%) Unix
4 4 (10.53%) Windows Server
Processes & Methodologies
1 12 (31.58%) Change Control
1 12 (31.58%) SDLC
2 10 (26.32%) Configuration Management
2 10 (26.32%) PRINCE2
2 10 (26.32%) Server Building
3 9 (23.68%) ITIL
3 9 (23.68%) Process Improvement
4 8 (21.05%) Agile Software Development
4 8 (21.05%) CMMI
4 8 (21.05%) Collaborative Working
4 8 (21.05%) Proactive Management
4 8 (21.05%) Project Planning
5 7 (18.42%) ITIL V3
5 7 (18.42%) Presales
5 7 (18.42%) TOGAF
5 7 (18.42%) Translating Business Requirements
6 5 (13.16%) Microservices
6 5 (13.16%) Statistics
6 5 (13.16%) TDD
7 3 (7.89%) Requirements Analysis
Programming Languages
1 14 (36.84%) SQL
2 11 (28.95%) C#
3 8 (21.05%) PHP
4 6 (15.79%) JavaScript
5 3 (7.89%) Bash Shell
5 3 (7.89%) Perl
5 3 (7.89%) PowerShell
6 2 (5.26%) Jython
6 2 (5.26%) WebLogic Scripting Tool
Qualifications
1 9 (23.68%) Degree
2 8 (21.05%) Computer Science Degree
2 8 (21.05%) Microsoft Certification
3 7 (18.42%) PRINCE2 Certification
4 3 (7.89%) Security Cleared
5 2 (5.26%) ISEB
5 2 (5.26%) ISTQB
6 1 (2.63%) ITIL Certification
6 1 (2.63%) SC Cleared
Quality Assurance & Compliance
1 10 (26.32%) QA
2 5 (13.16%) SLA
System Software
1 11 (28.95%) Oracle RAC
2 2 (5.26%) Docker
2 2 (5.26%) NFS
Systems Management
1 8 (21.05%) HP Quality Center
Vendors
1 28 (73.68%) Microsoft
2 12 (31.58%) Capita
2 12 (31.58%) Oracle
2 12 (31.58%) Red Hat
3 11 (28.95%) IBM
4 8 (21.05%) HP
5 3 (7.89%) iManage
5 3 (7.89%) Zend
6 2 (5.26%) Salesforce.com
7 1 (2.63%) Epicor
7 1 (2.63%) IFS
7 1 (2.63%) Infor
7 1 (2.63%) Sage
7 1 (2.63%) SAP