Period
to 20 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Suffolk with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 20 November 2017 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
East of England > Suffolk
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 31 24 44
Rank change year-on-year -7 +20 -3
Permanent jobs citing CRM 44 76 34
As % of all permanent IT jobs advertised in Suffolk 7.73% 7.86% 3.74%
As % of the Processes & Methodologies category 8.80% 8.91% 4.30%
Number of salaries quoted 41 69 20
Suffolk median annual salary £40,000 £42,500 £40,000
Median salary % change year-on-year -5.88% +6.25% -11.11%
10th Percentile £25,000 £27,500 £22,400
90th Percentile £63,750 £57,500 £70,250
East of England median annual salary £42,500 £46,000 £43,000
% change year-on-year -7.61% +6.98% -9.47%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Suffolk with a requirement for process or methodology skills.

All Process and Methodology Skills
Suffolk
Permanent vacancies with a requirement for process or methodology skills 500 853 790
As % of all permanent IT jobs advertised in Suffolk 87.87% 88.21% 86.81%
Number of salaries quoted 469 743 666
Suffolk median annual salary £40,000 £37,500 £40,000
Median salary % change year-on-year +6.67% -6.25% -
10th Percentile £25,000 £23,250 £23,500
90th Percentile £60,000 £60,000 £60,000
East of England median annual salary £47,500 £45,000 £45,000
% change year-on-year +5.56% - +3.45%

CRM
Job Vacancy Trend in Suffolk

Job postings citing CRM as a percentage of all IT jobs advertised in Suffolk.

Job vacancy trend for CRM in Suffolk

CRM
Salary Trend in Suffolk

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in Suffolk.

Salary trend for CRM in Suffolk

CRM
Salary Histogram in Suffolk

The salary distribution of IT jobs citing CRM in Suffolk over the 6 months to 20 November 2017.

Salary histogram for CRM in Suffolk

CRM
Job Locations in Suffolk

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the Suffolk region over the 6 months to 20 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Ipswich +29 24 £41,750 -1.76%
Bury St Edmunds +4 19 £29,250 -31.18%
CRM
East of England

For the 6 months to 20 November 2017, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Suffolk region with a requirement for CRM.

1 27 (61.36%) Microsoft
2 19 (43.18%) Dynamics CRM
3 16 (36.36%) SQL
3 16 (36.36%) SQL Server
4 14 (31.82%) C#
4 14 (31.82%) ITIL
5 13 (29.55%) ERP
6 12 (27.27%) Oracle
7 11 (25.00%) Visual Studio
7 11 (25.00%) Java
7 11 (25.00%) Analytical Skills
8 9 (20.45%) Business Intelligence
8 9 (20.45%) SLA
8 9 (20.45%) Microsoft Certification
8 9 (20.45%) Degree
8 9 (20.45%) Agile Software Development
9 8 (18.18%) SQL Server Reporting Services
9 8 (18.18%) Computer Science
9 8 (18.18%) SQL Server Integration Services
9 8 (18.18%) Computer Science Degree
10 7 (15.91%) Dynamics 365
10 7 (15.91%) Data Warehouse
11 6 (13.64%) Incident Management
11 6 (13.64%) Problem Management
11 6 (13.64%) Security Cleared
11 6 (13.64%) Microsoft Office
11 6 (13.64%) Finance
12 5 (11.36%) Middleware
12 5 (11.36%) Migration
12 5 (11.36%) Service Delivery

CRM
Co-occurring IT Skills in Suffolk by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (9.09%) SharePoint
2 3 (6.82%) Oracle SOA Suite
3 2 (4.55%) BizTalk Server
Applications
1 6 (13.64%) Microsoft Office
2 5 (11.36%) Microsoft Excel
3 3 (6.82%) MS Visio
Business Applications
1 19 (43.18%) Dynamics CRM
2 3 (6.82%) Dynamics NAV
3 2 (4.55%) Oracle CRM
Cloud Services
1 7 (15.91%) Dynamics 365
2 3 (6.82%) Amazon AWS
2 3 (6.82%) Amazon EMR
2 3 (6.82%) Amazon S3
2 3 (6.82%) Microsoft Azure
2 3 (6.82%) SaaS
3 1 (2.27%) IBM Blueworks
Database & Business Intelligence
1 16 (36.36%) SQL Server
2 8 (18.18%) SQL Server Integration Services
2 8 (18.18%) SQL Server Reporting Services
3 7 (15.91%) Data Warehouse
4 5 (11.36%) Crystal Reports
5 3 (6.82%) Amazon Redshift
5 3 (6.82%) SQL Server Analysis Services
6 2 (4.55%) Looker
6 2 (4.55%) Power BI
6 2 (4.55%) SQLPlus
7 1 (2.27%) Geospatial Data
Development Applications
1 11 (25.00%) Visual Studio
2 4 (9.09%) Team Foundation Server
3 2 (4.55%) Toad
General
1 6 (13.64%) Finance
2 3 (6.82%) Retail
3 1 (2.27%) Billing
3 1 (2.27%) Local Government
Job Titles
1 16 (36.36%) Analyst
2 15 (34.09%) Applications Support
3 8 (18.18%) Applications Specialist
3 8 (18.18%) Applications Support Specialist
3 8 (18.18%) Support Specialist
4 7 (15.91%) Applications Support Analyst
4 7 (15.91%) Consultant
4 7 (15.91%) Microsoft Consultant
4 7 (15.91%) Support Analyst
5 6 (13.64%) Business Analyst
5 6 (13.64%) CRM Consultant
5 6 (13.64%) Dynamics CRM Consultant
5 6 (13.64%) Microsoft CRM Consultant
6 5 (11.36%) CRM Developer
6 5 (11.36%) Developer
6 5 (11.36%) Full Stack Developer
6 5 (11.36%) Full Stack Web Developer
6 5 (11.36%) HTML CSS Developer
6 5 (11.36%) Software Developer
6 5 (11.36%) Web Developer
Libraries, Frameworks & Software Standards
1 5 (11.36%) CSS
1 5 (11.36%) CSS3
1 5 (11.36%) HTML
1 5 (11.36%) HTML5
1 5 (11.36%) Middleware
1 5 (11.36%) Twitter Bootstrap
2 2 (4.55%) .NET
2 2 (4.55%) Silverlight
2 2 (4.55%) WPF
Miscellaneous
1 11 (25.00%) Analytical Skills
2 8 (18.18%) Computer Science
3 5 (11.36%) User Experience
4 3 (6.82%) PDA
5 2 (4.55%) Algorithms
5 2 (4.55%) Client/Server
5 2 (4.55%) Replication
6 1 (2.27%) Driving Licence
6 1 (2.27%) Management Information System
6 1 (2.27%) Reference Data
Operating Systems
1 5 (11.36%) Windows
1 5 (11.36%) Windows Server
Processes & Methodologies
1 14 (31.82%) ITIL
2 13 (29.55%) ERP
3 9 (20.45%) Agile Software Development
3 9 (20.45%) Business Intelligence
4 6 (13.64%) Incident Management
4 6 (13.64%) Problem Management
5 5 (11.36%) Analytics
5 5 (11.36%) BPMN
5 5 (11.36%) Business Analysis
5 5 (11.36%) Data Migration
5 5 (11.36%) ETL
5 5 (11.36%) Migration
5 5 (11.36%) Open Source
5 5 (11.36%) Project Planning
5 5 (11.36%) Service Delivery
5 5 (11.36%) Trend Analysis
5 5 (11.36%) Use Case
5 5 (11.36%) Web Development
5 5 (11.36%) Workflow
6 4 (9.09%) ITIL V3
Programming Languages
1 16 (36.36%) SQL
2 14 (31.82%) C#
3 11 (25.00%) Java
4 5 (11.36%) JavaScript
4 5 (11.36%) PL/SQL
4 5 (11.36%) T-SQL
Qualifications
1 9 (20.45%) Degree
1 9 (20.45%) Microsoft Certification
2 8 (18.18%) Computer Science Degree
3 6 (13.64%) Security Cleared
4 4 (9.09%) MCITP
5 3 (6.82%) ISEB
6 2 (4.55%) ISTQB
Quality Assurance & Compliance
1 9 (20.45%) SLA
2 5 (11.36%) HL7
3 4 (9.09%) QA
4 2 (4.55%) Data Quality
4 2 (4.55%) GDPR
Vendors
1 27 (61.36%) Microsoft
2 12 (27.27%) Oracle
3 4 (9.09%) CheckPoint
3 4 (9.09%) Tableau
4 3 (6.82%) Google
4 3 (6.82%) SAP
5 1 (2.27%) IBM
5 1 (2.27%) Trillium