Period
to 22 September 2018

The following table provides summary statistics for permanent job vacancies advertised in Suffolk with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 22 September 2018 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
East of England > Suffolk
6 months to
22 Sep 2018
Same period 2017 Same period 2016
Rank 47 35 25
Rank change year-on-year -12 -10 +12
Permanent jobs citing CRM 27 49 84
As % of all permanent IT jobs advertised in Suffolk 4.66% 7.36% 8.04%
As % of the Processes & Methodologies category 5.11% 8.18% 9.01%
Number of salaries quoted 20 43 76
Suffolk median annual salary £40,000 £30,000 £42,500
Median salary % change year-on-year +33.33% -29.41% -10.53%
10th Percentile £26,250 £25,000 £26,750
90th Percentile £58,625 £63,000 £57,500
East of England median annual salary £45,000 £40,000 £50,000
% change year-on-year +12.50% -20.00% +14.94%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Suffolk with a requirement for process or methodology skills.

All Process and Methodology Skills
Suffolk
Permanent vacancies with a requirement for process or methodology skills 528 599 932
As % of all permanent IT jobs advertised in Suffolk 91.03% 89.94% 89.19%
Number of salaries quoted 397 561 849
Suffolk median annual salary £47,500 £40,000 £36,000
Median salary % change year-on-year +18.75% +11.11% -10.00%
10th Percentile £28,750 £25,000 £23,700
90th Percentile £75,000 £57,500 £57,500
East of England median annual salary £47,500 £45,000 £45,000
% change year-on-year +5.56% - +1.12%

CRM
Job Vacancy Trend in Suffolk

Job postings citing CRM as a percentage of all IT jobs advertised in Suffolk.

Job vacancy trend for CRM in Suffolk

CRM
Salary Trend in Suffolk

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in Suffolk.

Salary trend for CRM in Suffolk

CRM
Salary Histogram in Suffolk

The salary distribution of IT jobs citing CRM in Suffolk over the 6 months to 22 September 2018.

Salary histogram for CRM in Suffolk

CRM
Job Locations in Suffolk

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the Suffolk region over the 6 months to 22 September 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bury St Edmunds +5 12 £46,250 +56.78%
Ipswich -4 8 £40,000 +33.33% 3
Newmarket - 2 £35,000 - 1
CRM
East of England

For the 6 months to 22 September 2018, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Suffolk region with a requirement for CRM.

1 18 (66.67%) Microsoft
1 18 (66.67%) Dynamics CRM
2 12 (44.44%) SQL Server
3 11 (40.74%) C#
4 8 (29.63%) .NET
5 7 (25.93%) SharePoint
5 7 (25.93%) Degree
6 6 (22.22%) WCF
6 6 (22.22%) RESTful
6 6 (22.22%) Windows
6 6 (22.22%) Computer Science Degree
7 5 (18.52%) ERP
7 5 (18.52%) SQL
8 4 (14.81%) PHP
8 4 (14.81%) .NET Framework
8 4 (14.81%) Agile Software Development
8 4 (14.81%) TDD
9 3 (11.11%) Migration
9 3 (11.11%) Requirements Analysis
9 3 (11.11%) SugarCRM
9 3 (11.11%) Project Planning
9 3 (11.11%) Computer Science
9 3 (11.11%) Dynamics NAV
9 3 (11.11%) SQL Server Reporting Services
9 3 (11.11%) BDD
9 3 (11.11%) Change Control
9 3 (11.11%) Business Transformation
9 3 (11.11%) AngularJS
9 3 (11.11%) Enterprise Software
9 3 (11.11%) Use Case

CRM
Co-occurring IT Skills in Suffolk by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (25.93%) SharePoint
2 3 (11.11%) SugarCRM
3 1 (3.70%) Apache
3 1 (3.70%) BizTalk Server
3 1 (3.70%) IIS
3 1 (3.70%) MS Exchange
3 1 (3.70%) Tomcat
3 1 (3.70%) WebLogic
Applications
1 2 (7.41%) Microsoft Excel
1 2 (7.41%) Microsoft Office
Business Applications
1 18 (66.67%) Dynamics CRM
2 3 (11.11%) Dynamics NAV
3 2 (7.41%) Dynamics AX
4 1 (3.70%) BPCS
4 1 (3.70%) Dynamics GP
Cloud Services
1 3 (11.11%) Dynamics 365
2 2 (7.41%) Microsoft Azure
2 2 (7.41%) Salesforce Sales Cloud
Communications & Networking
1 2 (7.41%) DNS
1 2 (7.41%) Firewall
1 2 (7.41%) TCP/IP
2 1 (3.70%) Internet
Database & Business Intelligence
1 12 (44.44%) SQL Server
2 3 (11.11%) SQL Server Reporting Services
3 2 (7.41%) Oracle Database
3 2 (7.41%) Oracle Database 10g
4 1 (3.70%) Relational Database
4 1 (3.70%) SQL Server 2000
4 1 (3.70%) SQLPlus
Development Applications
1 3 (11.11%) Visual Studio
2 1 (3.70%) ClearCase
2 1 (3.70%) ClearQuest
2 1 (3.70%) Rational Team Concert
2 1 (3.70%) Team Foundation Server
2 1 (3.70%) Toad
General
1 2 (7.41%) Finance
1 2 (7.41%) Manufacturing
2 1 (3.70%) Retail
2 1 (3.70%) Telecoms
Job Titles
1 12 (44.44%) Developer
2 3 (11.11%) .NET Developer
2 3 (11.11%) Analyst
2 3 (11.11%) C# .NET Developer
2 3 (11.11%) C# Developer
2 3 (11.11%) CRM Developer
2 3 (11.11%) Graduate
2 3 (11.11%) Graduate Developer
2 3 (11.11%) IT Manager
3 2 (7.41%) Administrator
3 2 (7.41%) Dynamics CRM Developer
3 2 (7.41%) Graduate PHP Developer
3 2 (7.41%) Graduate PHP LAMP Developer
3 2 (7.41%) LAMP Developer
3 2 (7.41%) PHP Developer
3 2 (7.41%) PHP LAMP Developer
3 2 (7.41%) Project Manager
3 2 (7.41%) QA Analyst
3 2 (7.41%) Salesforce Administrator
3 2 (7.41%) Software Developer
Libraries, Frameworks & Software Standards
1 8 (29.63%) .NET
2 6 (22.22%) RESTful
2 6 (22.22%) WCF
3 4 (14.81%) .NET Framework
4 3 (11.11%) AngularJS
5 2 (7.41%) LAMP
5 2 (7.41%) Mason
5 2 (7.41%) Silverlight
5 2 (7.41%) WPF
6 1 (3.70%) HTML
6 1 (3.70%) Java EE
6 1 (3.70%) Managed Extensibility Framework
6 1 (3.70%) Reactive Extensions
6 1 (3.70%) SOAP
6 1 (3.70%) Web Services
6 1 (3.70%) XML
Miscellaneous
1 3 (11.11%) Algorithms
1 3 (11.11%) Analytical Skills
1 3 (11.11%) Computer Science
1 3 (11.11%) Enterprise Software
2 2 (7.41%) Self-Motivation
3 1 (3.70%) BYOD
3 1 (3.70%) Greenfield Project
3 1 (3.70%) Management Information System
Operating Systems
1 6 (22.22%) Windows
2 2 (7.41%) Linux
2 2 (7.41%) Red Hat Enterprise Linux
2 2 (7.41%) Windows Server
3 1 (3.70%) Unix
Processes & Methodologies
1 5 (18.52%) ERP
2 4 (14.81%) Agile Software Development
2 4 (14.81%) TDD
3 3 (11.11%) BDD
3 3 (11.11%) Business Transformation
3 3 (11.11%) Change Control
3 3 (11.11%) Customer Requirements
3 3 (11.11%) Data Migration
3 3 (11.11%) Microservices
3 3 (11.11%) Migration
3 3 (11.11%) OO
3 3 (11.11%) Project Planning
3 3 (11.11%) Requirements Analysis
3 3 (11.11%) SDLC
3 3 (11.11%) Use Case
4 2 (7.41%) Defect Management
4 2 (7.41%) ITIL
4 2 (7.41%) OO PHP
4 2 (7.41%) Process Improvement
4 2 (7.41%) Waterfall
Programming Languages
1 11 (40.74%) C#
2 5 (18.52%) SQL
3 4 (14.81%) PHP
4 1 (3.70%) Bash Shell
4 1 (3.70%) Java
4 1 (3.70%) JavaScript
4 1 (3.70%) Jython
4 1 (3.70%) Perl
4 1 (3.70%) PowerShell
4 1 (3.70%) WebLogic Scripting Tool
Qualifications
1 7 (25.93%) Degree
2 6 (22.22%) Computer Science Degree
3 3 (11.11%) Microsoft Certification
3 3 (11.11%) Security Cleared
4 2 (7.41%) ISEB
4 2 (7.41%) ISTQB
5 1 (3.70%) PRINCE2 Certification
5 1 (3.70%) SC Cleared
Quality Assurance & Compliance
1 2 (7.41%) QA
System Software
1 2 (7.41%) Active Directory
1 2 (7.41%) Oracle RAC
1 2 (7.41%) Virtual Machines
2 1 (3.70%) NFS
Systems Management
1 1 (3.70%) HP Quality Center
Vendors
1 18 (66.67%) Microsoft
2 3 (11.11%) iManage
2 3 (11.11%) Oracle
3 2 (7.41%) IBM
3 2 (7.41%) Red Hat
3 2 (7.41%) Salesforce.com
3 2 (7.41%) SAP
3 2 (7.41%) Zend
4 1 (3.70%) Epicor
4 1 (3.70%) HP
4 1 (3.70%) IFS
4 1 (3.70%) Infor
4 1 (3.70%) Sage
4 1 (3.70%) SYSPRO