Period
to 22 January 2019

The following table provides summary statistics for permanent job vacancies advertised in Suffolk with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 22 January 2019 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
East of England > Suffolk
6 months to
22 Jan 2019
Same period 2018 Same period 2017
Rank 47 39 35
Rank change year-on-year -8 -4 +25
Permanent jobs citing CRM 14 28 58
As % of all permanent IT jobs advertised in Suffolk 3.41% 5.58% 7.00%
As % of the Processes & Methodologies category 3.79% 6.21% 7.66%
Number of salaries quoted 14 26 51
Suffolk median annual salary £40,000 £43,500 £42,500
Median salary % change year-on-year -8.05% +2.35% +46.55%
10th Percentile £19,750 £28,125 £27,500
90th Percentile £61,250 £58,750 £62,500
East of England median annual salary £52,500 £47,500 £46,000
% change year-on-year +10.53% +3.26% +5.44%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Suffolk with a requirement for process or methodology skills.

All Process and Methodology Skills
Suffolk
Permanent vacancies with a requirement for process or methodology skills 369 451 757
As % of all permanent IT jobs advertised in Suffolk 90.00% 89.84% 91.31%
Number of salaries quoted 268 390 645
Suffolk median annual salary £43,250 £42,500 £37,500
Median salary % change year-on-year +1.76% +13.33% -6.25%
10th Percentile £28,500 £27,500 £22,500
90th Percentile £66,625 £58,750 £60,000
East of England median annual salary £47,500 £47,500 £45,000
% change year-on-year - +5.56% -

CRM
Job Vacancy Trend in Suffolk

Job postings citing CRM as a percentage of all IT jobs advertised in Suffolk.

Job vacancy trend for CRM in Suffolk

CRM
Salary Trend in Suffolk

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in Suffolk.

Salary trend for CRM in Suffolk

CRM
Salary Histogram in Suffolk

The salary distribution of IT jobs citing CRM in Suffolk over the 6 months to 22 January 2019.

Salary histogram for CRM in Suffolk

CRM
Job Locations in Suffolk

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the Suffolk region over the 6 months to 22 January 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bury St Edmunds 0 11 £40,000 -20.79% 1
Ipswich -4 2 £54,750 +25.86% 1
CRM
East of England

For the 6 months to 22 January 2019, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Suffolk region with a requirement for CRM.

1 12 (85.71%) Microsoft
2 9 (64.29%) Agile Software Development
2 9 (64.29%) Dynamics CRM
3 8 (57.14%) SQL
4 6 (42.86%) Waterfall
5 5 (35.71%) Test Strategy
5 5 (35.71%) Analytical Skills
5 5 (35.71%) SDLC
5 5 (35.71%) Defect Management
5 5 (35.71%) Test Automation
5 5 (35.71%) ISTQB
5 5 (35.71%) Selenium
5 5 (35.71%) WPF
5 5 (35.71%) Silverlight
5 5 (35.71%) Test Management
5 5 (35.71%) VB
5 5 (35.71%) Microsoft Office
5 5 (35.71%) Visual Studio
5 5 (35.71%) Microsoft Excel
5 5 (35.71%) SharePoint
5 5 (35.71%) Client/Server
5 5 (35.71%) Regression Testing
5 5 (35.71%) ISEB
6 3 (21.43%) PL/SQL
6 3 (21.43%) SLA
6 3 (21.43%) ITIL
6 3 (21.43%) Oracle
6 3 (21.43%) SQL Server
6 3 (21.43%) Microsoft Azure
6 3 (21.43%) DevOps

CRM
Co-occurring IT Skills in Suffolk by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (35.71%) SharePoint
Applications
1 5 (35.71%) Microsoft Excel
1 5 (35.71%) Microsoft Office
Business Applications
1 9 (64.29%) Dynamics CRM
2 1 (7.14%) Dynamics AX
Cloud Services
1 3 (21.43%) Microsoft Azure
2 1 (7.14%) Dynamics 365
Communications & Networking
1 1 (7.14%) Firewall
Database & Business Intelligence
1 3 (21.43%) SQL Server
Development Applications
1 5 (35.71%) Selenium
1 5 (35.71%) Visual Studio
General
1 1 (7.14%) Billing
1 1 (7.14%) Finance
Job Titles
1 9 (64.29%) Analyst
2 5 (35.71%) Automation Test Analyst
2 5 (35.71%) Selenium Test Analyst
2 5 (35.71%) Test Analyst
3 3 (21.43%) Applications Support
3 3 (21.43%) Applications Support Analyst
3 3 (21.43%) DevOps Engineer
3 3 (21.43%) Support Analyst
4 1 (7.14%) Architect
4 1 (7.14%) Business Analyst
4 1 (7.14%) Dynamics AX Architect
4 1 (7.14%) IT Manager
4 1 (7.14%) Solutions Architect
Libraries, Frameworks & Software Standards
1 5 (35.71%) Silverlight
1 5 (35.71%) WPF
Miscellaneous
1 5 (35.71%) Analytical Skills
1 5 (35.71%) Client/Server
Operating Systems
1 1 (7.14%) Windows
Processes & Methodologies
1 9 (64.29%) Agile Software Development
2 6 (42.86%) Waterfall
3 5 (35.71%) Defect Management
3 5 (35.71%) Regression Testing
3 5 (35.71%) SDLC
3 5 (35.71%) Test Automation
3 5 (35.71%) Test Management
3 5 (35.71%) Test Strategy
4 3 (21.43%) DevOps
4 3 (21.43%) ITIL
5 2 (14.29%) ERP
6 1 (7.14%) ETRM
6 1 (7.14%) Logistics
6 1 (7.14%) Migration
6 1 (7.14%) PRINCE2
Programming Languages
1 8 (57.14%) SQL
2 5 (35.71%) VB
3 3 (21.43%) PL/SQL
Qualifications
1 5 (35.71%) ISEB
1 5 (35.71%) ISTQB
2 1 (7.14%) Microsoft Certification
Quality Assurance & Compliance
1 3 (21.43%) SLA
System Software
1 1 (7.14%) Active Directory
1 1 (7.14%) Virtual Machines
Vendors
1 12 (85.71%) Microsoft
2 3 (21.43%) Oracle
3 1 (7.14%) SAP