Period
to 16 November 2018

The following table provides summary statistics for permanent job vacancies advertised in Suffolk with a requirement for CRM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited CRM over the 6 months to 16 November 2018 with a comparison to the same period in the previous 2 years.

Customer Relationship Management (CRM)
East of England > Suffolk
6 months to
16 Nov 2018
Same period 2017 Same period 2016
Rank 60 32 21
Rank change year-on-year -28 -11 +31
Permanent jobs citing CRM 14 45 80
As % of all permanent IT jobs advertised in Suffolk 2.68% 7.87% 8.11%
As % of the Processes & Methodologies category 2.94% 8.75% 9.04%
Number of salaries quoted 12 42 73
Suffolk median annual salary £40,000 £40,000 £42,500
Median salary % change year-on-year - -5.88% +6.25%
10th Percentile £23,725 £25,000 £27,500
90th Percentile £60,875 £63,375 £57,500
East of England median annual salary £47,500 £42,500 £45,500
% change year-on-year +11.76% -6.59% +4.60%

CRM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Suffolk with a requirement for process or methodology skills.

All Process and Methodology Skills
Suffolk
Permanent vacancies with a requirement for process or methodology skills 476 514 885
As % of all permanent IT jobs advertised in Suffolk 91.19% 89.86% 89.76%
Number of salaries quoted 339 480 767
Suffolk median annual salary £45,000 £40,000 £37,500
Median salary % change year-on-year +12.50% +6.67% -6.25%
10th Percentile £26,650 £25,000 £23,000
90th Percentile £69,000 £58,875 £58,850
East of England median annual salary £47,500 £46,500 £45,000
% change year-on-year +2.15% +3.33% -

CRM
Job Vacancy Trend in Suffolk

Job postings citing CRM as a percentage of all IT jobs advertised in Suffolk.

Job vacancy trend for CRM in Suffolk

CRM
Salary Trend in Suffolk

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM in Suffolk.

Salary trend for CRM in Suffolk

CRM
Salary Histogram in Suffolk

The salary distribution of IT jobs citing CRM in Suffolk over the 6 months to 16 November 2018.

Salary histogram for CRM in Suffolk

CRM
Job Locations in Suffolk

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the Suffolk region over the 6 months to 16 November 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bury St Edmunds -6 7 £41,250 +41.03% 4
Ipswich -6 3 £40,000 -
CRM
East of England

For the 6 months to 16 November 2018, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Suffolk region with a requirement for CRM.

1 10 (71.43%) Microsoft
2 9 (64.29%) Dynamics CRM
3 5 (35.71%) C#
3 5 (35.71%) SQL Server
4 4 (28.57%) SQL
4 4 (28.57%) .NET
4 4 (28.57%) Windows
4 4 (28.57%) ERP
5 3 (21.43%) SharePoint
6 2 (14.29%) Active Directory
6 2 (14.29%) E-Commerce
6 2 (14.29%) ITIL
6 2 (14.29%) Visual Studio
6 2 (14.29%) Agile Software Development
6 2 (14.29%) Project Planning
6 2 (14.29%) WCF
6 2 (14.29%) Degree
6 2 (14.29%) Data Migration
6 2 (14.29%) Firewall
6 2 (14.29%) Workflow
6 2 (14.29%) Finance
6 2 (14.29%) Migration
6 2 (14.29%) SQL Server Reporting Services
6 2 (14.29%) Analytical Skills
6 2 (14.29%) Security Cleared
6 2 (14.29%) RESTful
6 2 (14.29%) Dynamics 365
6 2 (14.29%) Virtual Machines
6 2 (14.29%) Dynamics NAV
7 1 (7.14%) Customer Requirements

CRM
Co-occurring IT Skills in Suffolk by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (21.43%) SharePoint
2 1 (7.14%) SugarCRM
Applications
1 1 (7.14%) Microsoft Excel
1 1 (7.14%) Microsoft Office
Business Applications
1 9 (64.29%) Dynamics CRM
2 2 (14.29%) Dynamics NAV
3 1 (7.14%) Dynamics AX
Cloud Services
1 2 (14.29%) Dynamics 365
2 1 (7.14%) Microsoft Azure
Communications & Networking
1 2 (14.29%) Firewall
Database & Business Intelligence
1 5 (35.71%) SQL Server
2 2 (14.29%) SQL Server Reporting Services
3 1 (7.14%) Relational Database
Development Applications
1 2 (14.29%) Visual Studio
2 1 (7.14%) Selenium
General
1 2 (14.29%) Finance
2 1 (7.14%) Manufacturing
2 1 (7.14%) Retail
2 1 (7.14%) Telecoms
Job Titles
1 4 (28.57%) Developer
2 3 (21.43%) Analyst
2 3 (21.43%) IT Manager
3 2 (14.29%) Applications Support
3 2 (14.29%) Applications Support Analyst
3 2 (14.29%) CRM Developer
3 2 (14.29%) Support Analyst
4 1 (7.14%) .NET Developer
4 1 (7.14%) Architect
4 1 (7.14%) Automation Test Analyst
4 1 (7.14%) C# .NET Developer
4 1 (7.14%) C# Developer
4 1 (7.14%) DevOps Engineer
4 1 (7.14%) Dynamics AX Architect
4 1 (7.14%) Graduate
4 1 (7.14%) Graduate Applications Developer
4 1 (7.14%) Graduate Developer
4 1 (7.14%) Selenium Test Analyst
4 1 (7.14%) Test Analyst
4 1 (7.14%) Web Applications Developer
Libraries, Frameworks & Software Standards
1 4 (28.57%) .NET
2 2 (14.29%) RESTful
2 2 (14.29%) WCF
3 1 (7.14%) .NET Framework
3 1 (7.14%) Managed Extensibility Framework
3 1 (7.14%) Reactive Extensions
3 1 (7.14%) Silverlight
3 1 (7.14%) SOAP
3 1 (7.14%) Web Services
3 1 (7.14%) WPF
3 1 (7.14%) XML
Miscellaneous
1 2 (14.29%) Analytical Skills
2 1 (7.14%) Algorithms
2 1 (7.14%) BYOD
2 1 (7.14%) Client/Server
2 1 (7.14%) Computer Science
Operating Systems
1 4 (28.57%) Windows
2 1 (7.14%) Windows Server
Processes & Methodologies
1 4 (28.57%) ERP
2 2 (14.29%) Agile Software Development
2 2 (14.29%) Data Migration
2 2 (14.29%) E-Commerce
2 2 (14.29%) ITIL
2 2 (14.29%) Migration
2 2 (14.29%) Project Planning
2 2 (14.29%) Workflow
3 1 (7.14%) Change Control
3 1 (7.14%) Logistics
3 1 (7.14%) MVVM
3 1 (7.14%) Process Improvement
3 1 (7.14%) Requirements Analysis
3 1 (7.14%) Software Engineering
3 1 (7.14%) TDD
3 1 (7.14%) Test Automation
3 1 (7.14%) Test Management
3 1 (7.14%) Use Case
3 1 (7.14%) Waterfall
3 1 (7.14%) Workflow Management
Programming Languages
1 5 (35.71%) C#
2 4 (28.57%) SQL
3 1 (7.14%) Java
3 1 (7.14%) PHP
3 1 (7.14%) PL/SQL
3 1 (7.14%) VB
Qualifications
1 2 (14.29%) Degree
1 2 (14.29%) Security Cleared
2 1 (7.14%) Computer Science Degree
2 1 (7.14%) ISEB
2 1 (7.14%) ISTQB
2 1 (7.14%) Microsoft Certification
2 1 (7.14%) SC Cleared
Quality Assurance & Compliance
1 1 (7.14%) SLA
System Software
1 2 (14.29%) Active Directory
1 2 (14.29%) Virtual Machines
Vendors
1 10 (71.43%) Microsoft
2 1 (7.14%) iManage
2 1 (7.14%) Oracle
2 1 (7.14%) SAP
2 1 (7.14%) SYSPRO