The median annual salary for a Support Analyst was £26,250 in advertised job vacancies in Suffolk during the 3 months to 23 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
23 Mar 2017
Same period 2016 Same period 2015
Support Analyst
East of England / Suffolk
Rank 26 49 45
Rank change year-on-year +23 -4  
Permanent jobs requiring a Support Analyst 16 21 22
As % of all permanent IT jobs advertised in Suffolk 5.54% 3.47% 3.97%
As % of the Job Titles category 5.56% 3.62% 4.04%
Number of salaries quoted 16 21 15
Median salary £26,250 £22,000 £26,000
Median salary % change year-on-year +19.31% -15.38%  
90% offered a salary of more than £21,000 £22,000 £22,500
10% offered a salary of more than £26,500 £25,500 £42,400
UK excluding London median salary £27,500 £28,500 £27,500
% change year-on-year -3.50% +3.63%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Suffolk. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Suffolk
Permanent job vacancies with a job title containing a recognized job role 288 580 544
As % of all permanent IT job vacancies advertised in Suffolk 99.65% 95.87% 98.19%
Number of salaries quoted 258 515 441
Median salary £36,000 £35,000 £35,000
Median salary % change year-on-year +2.85% -  
90% offered a salary of more than £22,500 £22,000 £22,500
10% offered a salary of more than £55,000 £50,000 £55,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Support Analyst
Job Vacancy Trend in Suffolk

The job posting trend of jobs advertised in Suffolk that featured Support Analyst in the job title.

Job vacancy trend for Support Analyst in Suffolk

Support Analyst
Salary Trend in Suffolk

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Suffolk.

Salary trend for Support Analyst in Suffolk

Support Analyst
Job Locations in Suffolk

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the Suffolk region over the 3 months to 23 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bury St Edmunds -1 9 £26,500 +20.45%
Ipswich +29 3 £21,000 -12.50%
Stowmarket - 1 £27,500 -
Support Analyst
East of England

Support Analyst Skill Set
Top 30 Related IT Skills in Suffolk

For the 6 months to 23 March 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Suffolk region featuring Support Analyst in the job title.

1 16 (47.06%) Microsoft
2 15 (44.12%) SQL
3 11 (32.35%) Finance
4 10 (29.41%) ITIL
5 9 (26.47%) MS Excel
6 8 (23.53%) Dynamics AX
6 8 (23.53%) User Acceptance Testing
7 7 (20.59%) Agile Software Development
7 7 (20.59%) GAP Analysis
7 7 (20.59%) Windows
7 7 (20.59%) Project Management
8 6 (17.65%) Active Directory
8 6 (17.65%) SLA
9 5 (14.71%) Root Cause Analysis
9 5 (14.71%) Office 365
9 5 (14.71%) Problem Management
9 5 (14.71%) Analytical Skills
9 5 (14.71%) Data Protection
9 5 (14.71%) PL/SQL
10 4 (11.76%) SCCM
10 4 (11.76%) Mobile Device Management
11 3 (8.82%) Relational Database
11 3 (8.82%) Enterprise Software
11 3 (8.82%) Software Deployment
11 3 (8.82%) Sage 200
11 3 (8.82%) ITIL V3
11 3 (8.82%) Remote Desktop
11 3 (8.82%) Process Management
11 3 (8.82%) Service Delivery
11 3 (8.82%) Incident Management

Support Analyst Skill Set
Top Related IT Skills in Suffolk by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (5.88%) IIS
2 1 (2.94%) BizTalk Server
2 1 (2.94%) SharePoint
Applications
1 9 (26.47%) MS Excel
2 3 (8.82%) MS Office
3 1 (2.94%) MS Visio
Business Applications
1 8 (23.53%) Dynamics AX
2 3 (8.82%) Sage 200
3 1 (2.94%) Dynamics CRM
Cloud Services
1 5 (14.71%) Office 365
2 2 (5.88%) Microsoft Azure
Communications & Networking
1 3 (8.82%) Remote Desktop
1 3 (8.82%) VPN
2 1 (2.94%) DHCP
2 1 (2.94%) DNS
2 1 (2.94%) LAN
2 1 (2.94%) WAN
Database & Business Intelligence
1 3 (8.82%) Crystal Reports
1 3 (8.82%) Relational Database
2 2 (5.88%) SQL Server
General
1 11 (32.35%) Finance
2 1 (2.94%) Retail
Libraries, Frameworks & Software Standards
1 3 (8.82%) .NET
Miscellaneous
1 5 (14.71%) Analytical Skills
2 3 (8.82%) Computer Science
2 3 (8.82%) Enterprise Software
Operating Systems
1 7 (20.59%) Windows
2 2 (5.88%) Android
2 2 (5.88%) Apple iOS
2 2 (5.88%) Windows Phone
2 2 (5.88%) Windows Server
3 1 (2.94%) Windows 10
3 1 (2.94%) Windows 7
Processes & Methodologies
1 10 (29.41%) ITIL
2 8 (23.53%) User Acceptance Testing
3 7 (20.59%) Agile Software Development
3 7 (20.59%) GAP Analysis
3 7 (20.59%) Project Management
4 5 (14.71%) Data Protection
4 5 (14.71%) Problem Management
4 5 (14.71%) Root Cause Analysis
5 4 (11.76%) Mobile Device Management
6 3 (8.82%) Business Intelligence
6 3 (8.82%) ERP
6 3 (8.82%) Incident Management
6 3 (8.82%) ITIL V3
6 3 (8.82%) Process Management
6 3 (8.82%) Service Delivery
6 3 (8.82%) Software Deployment
7 2 (5.88%) Trend Analysis
8 1 (2.94%) Microsoft Office Automation
8 1 (2.94%) Office Automation
8 1 (2.94%) SDLC
Programming Languages
1 15 (44.12%) SQL
2 5 (14.71%) PL/SQL
3 2 (5.88%) VB
4 1 (2.94%) C#
Qualifications
1 3 (8.82%) Degree
Quality Assurance & Compliance
1 6 (17.65%) SLA
2 1 (2.94%) PMO
System Software
1 6 (17.65%) Active Directory
Systems Management
1 4 (11.76%) SCCM
Vendors
1 16 (47.06%) Microsoft
2 3 (8.82%) Sage
3 2 (5.88%) Apple