The median annual salary for a Support Analyst was £26,000 in advertised job vacancies in Suffolk during the 3 months to 23 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
East of England / Suffolk
3 months to
23 Jun 2017
Same period 2016 Same period 2015
Rank 44 43 52
Rank change year-on-year -1 +9  
Permanent jobs requiring a Support Analyst 16 23 23
As % of all permanent IT jobs advertised in Suffolk 3.99% 4.11% 3.45%
As % of the Job Titles category 4.05% 4.20% 3.50%
Number of salaries quoted 10 23 21
Median salary £26,000 £23,000 £22,000
Median salary % change year-on-year +13.04% +4.54%  
90% offered a salary of more than £21,450 £20,400 £20,000
10% offered a salary of more than £33,000 £30,000 £27,500
UK excluding London median salary £30,000 £27,500 £27,500
% change year-on-year +9.09% -  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Suffolk. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Suffolk
Permanent job vacancies with a job title containing a recognized job role 395 547 657
As % of all permanent IT job vacancies advertised in Suffolk 98.50% 97.85% 98.65%
Number of salaries quoted 367 511 614
Median salary £40,000 £35,500 £32,500
Median salary % change year-on-year +12.67% +9.23%  
90% offered a salary of more than £25,000 £25,000 £22,002
10% offered a salary of more than £52,500 £49,000 £55,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Support Analyst
Job Vacancy Trend in Suffolk

The job posting trend of jobs advertised in Suffolk that featured Support Analyst in the job title.

Job vacancy trend for Support Analyst in Suffolk

Support Analyst
Salary Trend in Suffolk

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Suffolk.

Salary trend for Support Analyst in Suffolk

Support Analyst
Salary Histogram in Suffolk

The salary distribution of IT jobs citing Support Analyst in Suffolk over the 3 months to 23 June 2017.

Salary histogram for Support Analyst in Suffolk

Support Analyst
Job Locations in Suffolk

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the Suffolk region over the 3 months to 23 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Ipswich +5 8 £32,500 +44.44%
Bury St Edmunds -6 2 £26,000 +6.12% 1
Stowmarket -8 1 £21,500 -25.86%
Newmarket - 1 £37,500 -
Support Analyst
East of England

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Suffolk

For the 6 months to 23 June 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Suffolk region featuring Support Analyst in the job title.

1 22 (68.75%) Microsoft
2 16 (50.00%) ITIL
3 15 (46.88%) SQL
4 9 (28.13%) Finance
4 9 (28.13%) Dynamics AX
4 9 (28.13%) Active Directory
5 8 (25.00%) Microsoft Office
5 8 (25.00%) Windows
5 8 (25.00%) User Acceptance Testing
5 8 (25.00%) Office 365
6 7 (21.88%) GAP Analysis
6 7 (21.88%) Agile Software Development
6 7 (21.88%) Project Management
7 5 (15.63%) Business Intelligence
7 5 (15.63%) SQL Server
7 5 (15.63%) Analytical Skills
7 5 (15.63%) Problem Management
8 4 (12.50%) Driving Licence
8 4 (12.50%) Relational Database
8 4 (12.50%) Line Management
8 4 (12.50%) Windows 8
8 4 (12.50%) Mobile Device Management
8 4 (12.50%) SQL Server Reporting Services
8 4 (12.50%) SCCM
8 4 (12.50%) Video Conferencing
8 4 (12.50%) NVQ Level 3
8 4 (12.50%) SQL Server Integration Services
8 4 (12.50%) Incident Management
8 4 (12.50%) Degree
8 4 (12.50%) Computer Science

Support Analyst Skill Set
Co-occurring IT Skills in Suffolk by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (6.25%) SharePoint
2 1 (3.13%) BizTalk Server
2 1 (3.13%) SharePoint Server
Applications
1 8 (25.00%) Microsoft Office
Business Applications
1 9 (28.13%) Dynamics AX
2 2 (6.25%) Sage 200
3 1 (3.13%) Dynamics CRM
Cloud Services
1 8 (25.00%) Office 365
Database & Business Intelligence
1 5 (15.63%) SQL Server
2 4 (12.50%) Relational Database
2 4 (12.50%) SQL Server Integration Services
2 4 (12.50%) SQL Server Reporting Services
3 3 (9.38%) Crystal Reports
4 2 (6.25%) SQL Server 2008
4 2 (6.25%) SQL Server Analysis Services
General
1 9 (28.13%) Finance
2 2 (6.25%) Billing
3 1 (3.13%) Retail
Libraries, Frameworks & Software Standards
1 1 (3.13%) .NET
Miscellaneous
1 5 (15.63%) Analytical Skills
2 4 (12.50%) Computer Science
2 4 (12.50%) Driving Licence
2 4 (12.50%) Video Conferencing
3 2 (6.25%) Management Information System
4 1 (3.13%) Enterprise Software
Operating Systems
1 8 (25.00%) Windows
2 4 (12.50%) Windows 8
3 2 (6.25%) Android
3 2 (6.25%) Apple iOS
3 2 (6.25%) Windows Phone
Processes & Methodologies
1 16 (50.00%) ITIL
2 8 (25.00%) User Acceptance Testing
3 7 (21.88%) Agile Software Development
3 7 (21.88%) GAP Analysis
3 7 (21.88%) Project Management
4 5 (15.63%) Business Intelligence
4 5 (15.63%) Problem Management
5 4 (12.50%) CRM
5 4 (12.50%) ERP
5 4 (12.50%) Incident Management
5 4 (12.50%) Line Management
5 4 (12.50%) Mobile Device Management
6 3 (9.38%) Software Deployment
7 2 (6.25%) Business Analysis
7 2 (6.25%) High Availability
7 2 (6.25%) Root Cause Analysis
8 1 (3.13%) Service Delivery
8 1 (3.13%) Service Management
8 1 (3.13%) Software Testing
8 1 (3.13%) Technical Analysis
Programming Languages
1 15 (46.88%) SQL
2 2 (6.25%) C#
2 2 (6.25%) PL/SQL
3 1 (3.13%) Java
3 1 (3.13%) T-SQL
Qualifications
1 4 (12.50%) Degree
1 4 (12.50%) ITIL Certification
1 4 (12.50%) NVQ Level 3
2 1 (3.13%) Security Cleared
Quality Assurance & Compliance
1 4 (12.50%) SLA
2 1 (3.13%) QA
System Software
1 9 (28.13%) Active Directory
2 1 (3.13%) Terminal Services
Systems Management
1 4 (12.50%) SCCM
Vendors
1 22 (68.75%) Microsoft
2 4 (12.50%) Citrix
3 2 (6.25%) Apple
3 2 (6.25%) Sage
4 1 (3.13%) JD Edwards
4 1 (3.13%) Oracle
Bury St. Edmunds, Suffolk
Spectrum IT Recruitment (South) Ltd
Salary: £24000 - £28000 per annum + OTE
Posted: Yesterday