Period
to 25 July 2017

The median annual salary for a Customer Analyst was £40,000 in advertised job vacancies in Surrey during the 6 months to 25 July 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Customer Analyst
South East > Surrey
6 months to
25 Jul 2017
Same period 2016 Same period 2015
Rank 238 293 315
Rank change year-on-year +55 +22 +4
Permanent jobs requiring a Customer Analyst 9 4 7
As % of all permanent IT jobs advertised in Surrey 0.16% 0.051% 0.076%
As % of the Job Titles category 0.16% 0.052% 0.078%
Number of salaries quoted 9 4 7
Surrey median annual salary £40,000 £26,500 £45,000
Median salary % change year-on-year +50.94% -41.11% -5.26%
10th Percentile £29,500 £19,950 £35,000
90th Percentile £53,750 £42,850 £47,500
South East median annual salary £32,500 £25,000 £31,500
% change year-on-year +30.00% -20.63% +0.80%

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Surrey. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Surrey
Permanent job vacancies with a job title containing a recognized job role 5481 7632 9017
As % of all permanent IT job vacancies advertised in Surrey 96.65% 97.50% 97.75%
Number of salaries quoted 4478 6519 7596
Surrey median annual salary £47,500 £45,000 £45,000
Median salary % change year-on-year +5.56% - -
10th Percentile £26,250 £26,250 £25,500
90th Percentile £67,500 £68,750 £67,500
South East median annual salary £45,000 £45,000 £44,000
% change year-on-year - +2.27% +3.53%

Customer Analyst
Job Vacancy Trend in Surrey

Job postings that featured Customer Analyst in the job title as a percentage of all IT jobs advertised in Surrey.

Job vacancy trend for Customer Analyst in Surrey

Customer Analyst
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Analyst in Surrey.

Salary trend for Customer Analyst in Surrey

Customer Analyst
Salary Histogram in Surrey

The salary distribution of IT jobs citing Customer Analyst in Surrey over the 6 months to 25 July 2017.

Salary histogram for Customer Analyst in Surrey

Customer Analyst
Job Locations in Surrey

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Analyst within the Surrey region over the 6 months to 25 July 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Redhill - 3 £52,500 -
Guildford - 1 £42,500 -
Customer Analyst
South East

Customer Analyst Skill Set
Top 30 Co-occurring IT Skills in Surrey

For the 6 months to 25 July 2017, Customer Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Surrey region featuring Customer Analyst in the job title.

1 5 (55.56%) Degree
1 5 (55.56%) Customer Insight
2 4 (44.44%) Analytics
2 4 (44.44%) SQL
2 4 (44.44%) SAS
3 3 (33.33%) SLA
3 3 (33.33%) Microsoft Excel
3 3 (33.33%) Benchmarking
3 3 (33.33%) BPR
3 3 (33.33%) Project Management
3 3 (33.33%) Marketing
3 3 (33.33%) Stakeholder Management
3 3 (33.33%) Service Management
3 3 (33.33%) Management Information System
3 3 (33.33%) Mentoring
3 3 (33.33%) Coaching
3 3 (33.33%) Analytical Skills
3 3 (33.33%) Business Analytics
3 3 (33.33%) Service Design
4 2 (22.22%) Affiliate Marketing
4 2 (22.22%) Affiliate Network
4 2 (22.22%) Post-Campaign Analysis
4 2 (22.22%) Data Governance
4 2 (22.22%) Campaign Analysis
4 2 (22.22%) Data Quality
4 2 (22.22%) Validation
4 2 (22.22%) Salesforce.com
4 2 (22.22%) Direct Marketing
4 2 (22.22%) Data Warehouse
5 1 (11.11%) MS Exchange

Customer Analyst Skill Set
Co-occurring IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (44.44%) SAS
2 1 (11.11%) Exchange Server 2007
2 1 (11.11%) MS Exchange
Applications
1 3 (33.33%) Microsoft Excel
Database & Business Intelligence
1 2 (22.22%) Data Warehouse
2 1 (11.11%) Data Mining
General
1 3 (33.33%) Marketing
Miscellaneous
1 3 (33.33%) Analytical Skills
1 3 (33.33%) Management Information System
Operating Systems
1 1 (11.11%) Windows
1 1 (11.11%) Windows 7
Processes & Methodologies
1 5 (55.56%) Customer Insight
2 4 (44.44%) Analytics
3 3 (33.33%) Benchmarking
3 3 (33.33%) BPR
3 3 (33.33%) Business Analytics
3 3 (33.33%) Coaching
3 3 (33.33%) Mentoring
3 3 (33.33%) Project Management
3 3 (33.33%) Service Design
3 3 (33.33%) Service Management
3 3 (33.33%) Stakeholder Management
4 2 (22.22%) Affiliate Marketing
4 2 (22.22%) Affiliate Network
4 2 (22.22%) Campaign Analysis
4 2 (22.22%) Data Governance
4 2 (22.22%) Direct Marketing
4 2 (22.22%) Post-Campaign Analysis
4 2 (22.22%) Validation
5 1 (11.11%) Economics
5 1 (11.11%) Process Improvement
Programming Languages
1 4 (44.44%) SQL
2 1 (11.11%) R
Qualifications
1 5 (55.56%) Degree
Quality Assurance & Compliance
1 3 (33.33%) SLA
2 2 (22.22%) Data Quality
System Software
1 1 (11.11%) Active Directory
Vendors
1 2 (22.22%) Salesforce.com