The median annual salary for a Customer Analyst was £32,500 in advertised job vacancies in the South East during the 3 months to 28 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Customer Analyst
England / South East
3 months to
28 Jun 2017
Same period 2016 Same period 2015
Rank 373 417 447
Rank change year-on-year +44 +30  
Permanent jobs requiring a Customer Analyst 21 22 22
As % of all permanent IT jobs advertised in the South East 0.14% 0.12% 0.10%
As % of the Job Titles category 0.15% 0.12% 0.11%
Number of salaries quoted 20 21 14
Median salary £32,500 £25,000 £22,000
Median salary % change year-on-year +30.00% +13.63%  
90% offered a salary of more than £22,500 £23,000 £20,000
10% offered a salary of more than £35,500 £37,500 £42,500
UK excluding London median salary £32,500 £24,000 £21,500
% change year-on-year +35.41% +11.62%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the South East. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
South East
Permanent job vacancies with a job title containing a recognized job role 14110 17860 20459
As % of all permanent IT job vacancies advertised in the South East 96.64% 96.97% 97.13%
Number of salaries quoted 11815 15210 16682
Median salary £43,000 £44,000 £42,500
Median salary % change year-on-year -2.27% +3.52%  
90% offered a salary of more than £25,500 £26,500 £25,000
10% offered a salary of more than £65,000 £62,500 £62,500
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Customer Analyst
Job Vacancy Trend in the South East

The job posting trend of jobs advertised in the South East that featured Customer Analyst in the job title.

Job vacancy trend for Customer Analyst in the South East

Customer Analyst
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Analyst in the South East.

Salary trend for Customer Analyst in the South East

Customer Analyst
Salary Histogram in the South East

The salary distribution of IT jobs citing Customer Analyst in the South East over the 3 months to 28 June 2017.

Salary histogram for Customer Analyst in the South East

Customer Analyst
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Analyst within the South East region over the 3 months to 28 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hampshire +23 14 £32,500 -7.14% 2
Surrey +32 5 £35,000 +7.69% 1
Berkshire +32 1 - -
Buckinghamshire -1 1 £19,000 -34.48%
Customer Analyst
England

Customer Analyst Skill Set
Top 30 Co-occurring IT Skills in the South East

For the 6 months to 28 June 2017, Customer Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring Customer Analyst in the job title.

1 16 (47.06%) SQL
2 15 (44.12%) Microsoft Excel
2 15 (44.12%) SLA
2 15 (44.12%) Finance
2 15 (44.12%) Marketing
3 12 (35.29%) Digital Marketing
3 12 (35.29%) Manufacturing
3 12 (35.29%) Electronics
3 12 (35.29%) Telecoms
3 12 (35.29%) Programme Management
3 12 (35.29%) SAP Oil and Gas
3 12 (35.29%) Business Intelligence
3 12 (35.29%) SAP
4 11 (32.35%) Windows
4 11 (32.35%) Microsoft Office
5 10 (29.41%) Java
5 10 (29.41%) MySQL
5 10 (29.41%) Oracle
5 10 (29.41%) ETL
5 10 (29.41%) Shell Script
5 10 (29.41%) Knowledge Management
5 10 (29.41%) Banking
5 10 (29.41%) Anti-Money Laundering
5 10 (29.41%) Problem Management
5 10 (29.41%) Microsoft PowerPoint
5 10 (29.41%) Bash Shell
5 10 (29.41%) SWIFT
5 10 (29.41%) Root Cause Analysis
6 9 (26.47%) Degree
7 5 (14.71%) Customer Insight

Customer Analyst Skill Set
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (11.76%) SAS
2 1 (2.94%) Exchange Server 2007
2 1 (2.94%) MS Exchange
Applications
1 15 (44.12%) Microsoft Excel
2 11 (32.35%) Microsoft Office
3 10 (29.41%) Microsoft PowerPoint
Business Applications
1 12 (35.29%) SAP Oil and Gas
Communications & Networking
1 2 (5.88%) Remote Desktop
Database & Business Intelligence
1 10 (29.41%) MySQL
2 2 (5.88%) Data Warehouse
3 1 (2.94%) Data Mining
General
1 15 (44.12%) Finance
1 15 (44.12%) Marketing
2 12 (35.29%) Electronics
2 12 (35.29%) Manufacturing
2 12 (35.29%) Telecoms
3 10 (29.41%) Banking
4 1 (2.94%) Billing
4 1 (2.94%) Retail
Miscellaneous
1 10 (29.41%) SWIFT
2 3 (8.82%) Analytical Skills
2 3 (8.82%) Computer Science
2 3 (8.82%) Management Information System
3 2 (5.88%) Driving Licence
Operating Systems
1 11 (32.35%) Windows
2 2 (5.88%) Unix
3 1 (2.94%) Windows 7
Processes & Methodologies
1 12 (35.29%) Business Intelligence
1 12 (35.29%) Digital Marketing
1 12 (35.29%) Programme Management
2 10 (29.41%) Anti-Money Laundering
2 10 (29.41%) ETL
2 10 (29.41%) Knowledge Management
2 10 (29.41%) Problem Management
2 10 (29.41%) Root Cause Analysis
3 5 (14.71%) Customer Insight
4 4 (11.76%) Analytics
4 4 (11.76%) CRM
4 4 (11.76%) Mathematics
5 3 (8.82%) Benchmarking
5 3 (8.82%) BPR
5 3 (8.82%) Business Analytics
5 3 (8.82%) Chemistry
5 3 (8.82%) Physics
5 3 (8.82%) Project Management
5 3 (8.82%) Service Management
5 3 (8.82%) Stakeholder Management
Programming Languages
1 16 (47.06%) SQL
2 10 (29.41%) Bash Shell
2 10 (29.41%) Java
2 10 (29.41%) Shell Script
3 1 (2.94%) R
Qualifications
1 9 (26.47%) Degree
2 3 (8.82%) Numerate Degree
3 2 (5.88%) SC Cleared
3 2 (5.88%) Security Cleared
Quality Assurance & Compliance
1 15 (44.12%) SLA
2 2 (5.88%) Data Quality
System Software
1 3 (8.82%) Active Directory
Vendors
1 12 (35.29%) SAP
2 10 (29.41%) Oracle
3 2 (5.88%) Cisco
3 2 (5.88%) Microsoft
3 2 (5.88%) Salesforce.com
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