Period
to 27 May 2018

The following table provides summary statistics for permanent job vacancies advertised in Surrey with a requirement for Customer Engagement skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Engagement over the 6 months to 27 May 2018 with a comparison to the same period in the previous 2 years.

Customer Engagement
South East > Surrey
6 months to
27 May 2018
Same period 2017 Same period 2016
Rank 220 229 271
Rank change year-on-year +9 +42 +16
Permanent jobs citing Customer Engagement 18 8 32
As % of all permanent IT jobs advertised in Surrey 0.34% 0.15% 0.40%
As % of the Processes & Methodologies category 0.39% 0.17% 0.46%
Number of salaries quoted 15 6 29
Surrey median annual salary £45,000 £65,000 £50,000
Median salary % change year-on-year -30.77% +30.00% -2.44%
10th Percentile £30,200 £43,125 £45,000
90th Percentile £82,500 £67,500 £66,500
South East median annual salary £55,000 £52,500 £50,000
% change year-on-year +4.76% +5.00% -14.89%

Customer Engagement is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Surrey with a requirement for process or methodology skills.

All Process and Methodology Skills
Surrey
Permanent vacancies with a requirement for process or methodology skills 4,607 4,590 6,965
As % of all permanent IT jobs advertised in Surrey 88.27% 85.78% 87.88%
Number of salaries quoted 3,817 3,693 5,926
Surrey median annual salary £47,500 £47,500 £45,000
Median salary % change year-on-year - +5.56% -
10th Percentile £29,750 £27,393 £26,250
90th Percentile £70,000 £68,750 £68,750
South East median annual salary £46,000 £45,000 £45,000
% change year-on-year +2.22% - -

Customer Engagement
Job Vacancy Trend in Surrey

Job postings citing Customer Engagement as a percentage of all IT jobs advertised in Surrey.

Job vacancy trend for Customer Engagement in Surrey

Customer Engagement
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement in Surrey.

Salary trend for Customer Engagement in Surrey

Customer Engagement
Salary Histogram in Surrey

The salary distribution of IT jobs citing Customer Engagement in Surrey over the 6 months to 27 May 2018.

Salary histogram for Customer Engagement in Surrey

Customer Engagement
Job Locations in Surrey

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the Surrey region over the 6 months to 27 May 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Guildford -10 6 £80,000 +60.00% 1
Staines - 3 £65,000 -
Reigate - 2 £50,000 - 1
Woking - 1 £29,000 -
Customer Engagement
South East

For the 6 months to 27 May 2018, IT jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Surrey region with a requirement for Customer Engagement.

1 12 (66.67%) Windows
1 12 (66.67%) Microsoft
2 9 (50.00%) Microsoft Office
3 8 (44.44%) Office 365
4 6 (33.33%) Data Centre
4 6 (33.33%) Active Directory
4 6 (33.33%) Artificial Intelligence
5 5 (27.78%) SQL
6 4 (22.22%) SQL Server
6 4 (22.22%) IIS
6 4 (22.22%) Linux
6 4 (22.22%) SAN
6 4 (22.22%) LAN
6 4 (22.22%) WAN
6 4 (22.22%) Agile Software Development
6 4 (22.22%) Firewall
6 4 (22.22%) VMware
6 4 (22.22%) Information Security
6 4 (22.22%) Windows Server
6 4 (22.22%) Private Cloud
6 4 (22.22%) Hybrid Cloud
6 4 (22.22%) Big Data
6 4 (22.22%) FortiGate
6 4 (22.22%) SaaS
6 4 (22.22%) Capacity Management
7 3 (16.67%) IT Strategy
7 3 (16.67%) Migration
7 3 (16.67%) TOGAF
7 3 (16.67%) Requirements Management
7 3 (16.67%) ISEB

Customer Engagement
Co-occurring IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (22.22%) IIS
2 2 (11.11%) BizTalk Server
2 2 (11.11%) SAS
2 2 (11.11%) Skype for Business
3 1 (5.56%) CMS
3 1 (5.56%) SharePoint
Applications
1 9 (50.00%) Microsoft Office
2 1 (5.56%) Microsoft Excel
Cloud Services
1 8 (44.44%) Office 365
2 4 (22.22%) SaaS
3 2 (11.11%) Amazon AWS
3 2 (11.11%) Amazon Kinesis
3 2 (11.11%) Amazon S3
3 2 (11.11%) Cloud Computing
3 2 (11.11%) Google Play
3 2 (11.11%) Microsoft Azure
3 2 (11.11%) Yammer
Communications & Networking
1 4 (22.22%) Firewall
1 4 (22.22%) LAN
1 4 (22.22%) SAN
1 4 (22.22%) WAN
2 2 (11.11%) Skype
3 1 (5.56%) Internet
Database & Business Intelligence
1 4 (22.22%) Big Data
1 4 (22.22%) SQL Server
2 2 (11.11%) Data Lake
2 2 (11.11%) Data Warehouse
3 1 (5.56%) MS Access
General
1 2 (11.11%) Retail
2 1 (5.56%) Finance
2 1 (5.56%) Legal
2 1 (5.56%) Marketing
Job Titles
1 6 (33.33%) Desktop Support
2 4 (22.22%) Architect
2 4 (22.22%) Cloud Architect
2 4 (22.22%) Cloud Infrastructure Architect
2 4 (22.22%) Desktop Engineer
2 4 (22.22%) Desktop Support Engineer
2 4 (22.22%) Infrastructure Architect
2 4 (22.22%) Support Engineer
3 3 (16.67%) Designer
3 3 (16.67%) Solutions Designer
4 2 (11.11%) Analyst
4 2 (11.11%) Consultant
4 2 (11.11%) Desktop Analyst
4 2 (11.11%) Desktop Support Analyst
4 2 (11.11%) Developer
4 2 (11.11%) Digital Designer
4 2 (11.11%) Project Consultant
4 2 (11.11%) Support Analyst
4 2 (11.11%) Talend Developer
5 1 (5.56%) Data Protection Manager
Libraries, Frameworks & Software Standards
1 2 (11.11%) COM
1 2 (11.11%) JSON
Miscellaneous
1 6 (33.33%) Data Centre
2 4 (22.22%) Hybrid Cloud
2 4 (22.22%) Private Cloud
3 2 (11.11%) Analytical Skills
3 2 (11.11%) Computer Science
3 2 (11.11%) User Experience
4 1 (5.56%) Driving Licence
4 1 (5.56%) Enterprise Software
4 1 (5.56%) Management Information System
4 1 (5.56%) Mobile App
Operating Systems
1 12 (66.67%) Windows
2 4 (22.22%) Linux
2 4 (22.22%) Windows Server
3 2 (11.11%) Windows Server 2012
Processes & Methodologies
1 6 (33.33%) Artificial Intelligence
2 4 (22.22%) Agile Software Development
2 4 (22.22%) Capacity Management
2 4 (22.22%) Information Security
3 3 (16.67%) CRM
3 3 (16.67%) IT Strategy
3 3 (16.67%) Migration
3 3 (16.67%) Requirements Management
3 3 (16.67%) TOGAF
4 2 (11.11%) Business Intelligence
4 2 (11.11%) Collaborative Working
4 2 (11.11%) Continuous Improvement
4 2 (11.11%) Data Integration
4 2 (11.11%) ETL
4 2 (11.11%) ETL Development
4 2 (11.11%) ITIL
4 2 (11.11%) MOF
4 2 (11.11%) PRINCE2
4 2 (11.11%) Problem-Solving
4 2 (11.11%) Time Management
Programming Languages
1 5 (27.78%) SQL
Qualifications
1 3 (16.67%) ISEB
2 2 (11.11%) Degree
2 2 (11.11%) MBA
2 2 (11.11%) MCSA
2 2 (11.11%) Microsoft Certification
Quality Assurance & Compliance
1 2 (11.11%) QA
2 1 (5.56%) SLA
System Software
1 6 (33.33%) Active Directory
Systems Management
1 4 (22.22%) FortiGate
2 1 (5.56%) Microsoft Data Protection Manager
Vendors
1 12 (66.67%) Microsoft
2 4 (22.22%) VMware
3 2 (11.11%) Google
3 2 (11.11%) Oracle
3 2 (11.11%) Talend