Period
to 13 December 2018

The following table provides summary statistics for permanent job vacancies advertised in Surrey with a requirement for Customer Engagement skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Engagement over the 6 months to 13 December 2018 with a comparison to the same period in the previous 2 years.

Customer Engagement
South East > Surrey
6 months to
13 Dec 2018
Same period 2017 Same period 2016
Rank 214 258 253
Rank change year-on-year +44 -5 +36
Permanent jobs citing Customer Engagement 21 12 19
As % of all permanent IT jobs advertised in Surrey 0.43% 0.19% 0.30%
As % of the Processes & Methodologies category 0.47% 0.21% 0.34%
Number of salaries quoted 6 9 18
Surrey median annual salary £45,000 £60,000 £68,750
Median salary % change year-on-year -25.00% -12.73% -1.79%
10th Percentile £38,750 £28,500 £37,125
90th Percentile £68,250 £70,000 £85,000
South East median annual salary £55,000 £50,000 £50,000
% change year-on-year +10.00% - +5.26%

Customer Engagement is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Surrey with a requirement for process or methodology skills.

All Process and Methodology Skills
Surrey
Permanent vacancies with a requirement for process or methodology skills 4,455 5,677 5,634
As % of all permanent IT jobs advertised in Surrey 91.03% 90.73% 87.96%
Number of salaries quoted 3,714 4,601 4,723
Surrey median annual salary £50,000 £50,000 £47,500
Median salary % change year-on-year - +5.26% +5.56%
10th Percentile £27,825 £28,500 £28,000
90th Percentile £73,750 £68,000 £70,000
South East median annual salary £47,500 £45,000 £45,000
% change year-on-year +5.56% - -

Customer Engagement
Job Vacancy Trend in Surrey

Job postings citing Customer Engagement as a percentage of all IT jobs advertised in Surrey.

Job vacancy trend for Customer Engagement in Surrey

Customer Engagement
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement in Surrey.

Salary trend for Customer Engagement in Surrey

Customer Engagement
Salary Histogram in Surrey

The salary distribution of IT jobs citing Customer Engagement in Surrey over the 6 months to 13 December 2018.

Salary histogram for Customer Engagement in Surrey

Customer Engagement
Job Locations in Surrey

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the Surrey region over the 6 months to 13 December 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Staines +13 4 - -
Reigate - 2 - -
Guildford +8 1 £37,500 -16.67% 1
Customer Engagement
South East

For the 6 months to 13 December 2018, IT jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Surrey region with a requirement for Customer Engagement.

1 10 (47.62%) Microsoft Azure
2 9 (42.86%) Amazon AWS
3 7 (33.33%) Ansible
3 7 (33.33%) Docker
3 7 (33.33%) Google Cloud Platform
3 7 (33.33%) Kubernetes
3 7 (33.33%) JavaScript
3 7 (33.33%) Python
3 7 (33.33%) HTTP
3 7 (33.33%) TCP/IP
3 7 (33.33%) DNS
3 7 (33.33%) Firmware
3 7 (33.33%) Firewall
3 7 (33.33%) BIG-IP
3 7 (33.33%) Security Cleared
3 7 (33.33%) Node.js
3 7 (33.33%) F5
3 7 (33.33%) REST
4 6 (28.57%) Retail
5 5 (23.81%) Agile Software Development
5 5 (23.81%) Business Intelligence
5 5 (23.81%) Microsoft
5 5 (23.81%) Analytics
6 4 (19.05%) Business Continuity Planning
6 4 (19.05%) Line Management
6 4 (19.05%) Mentoring
6 4 (19.05%) Creative Thinking
6 4 (19.05%) Problem-Solving
6 4 (19.05%) Value Proposition
6 4 (19.05%) SOA

Customer Engagement
Co-occurring IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (9.52%) SAS
Applications
1 2 (9.52%) Microsoft Office
1 2 (9.52%) MS Visio
Cloud Services
1 10 (47.62%) Microsoft Azure
2 9 (42.86%) Amazon AWS
3 7 (33.33%) Google Cloud Platform
4 2 (9.52%) Amazon Kinesis
4 2 (9.52%) Amazon S3
4 2 (9.52%) Cloud Computing
5 1 (4.76%) Veeva
Communications & Networking
1 7 (33.33%) BIG-IP
1 7 (33.33%) DNS
1 7 (33.33%) Firewall
1 7 (33.33%) HTTP
1 7 (33.33%) TCP/IP
Database & Business Intelligence
1 3 (14.29%) SQL Server
2 2 (9.52%) Data Lake
2 2 (9.52%) Data Warehouse
General
1 6 (28.57%) Retail
2 4 (19.05%) Retail Banking
3 2 (9.52%) Back Office
4 1 (4.76%) Finance
4 1 (4.76%) Legal
4 1 (4.76%) Marketing
4 1 (4.76%) Pharmaceutical
Job Titles
1 7 (33.33%) Consultant
1 7 (33.33%) Professional Services Consultant
2 4 (19.05%) Architect
2 4 (19.05%) Lead Architect
2 4 (19.05%) Lead Solutions Architect
2 4 (19.05%) Solutions Architect
3 3 (14.29%) Test Manager
4 2 (9.52%) Developer
4 2 (9.52%) PMO Manager
4 2 (9.52%) PMO Project Manager
4 2 (9.52%) Project Manager
4 2 (9.52%) Talend Developer
5 1 (4.76%) Business Engagement Analyst
5 1 (4.76%) Digital Marketing Manager
5 1 (4.76%) Engagement Analyst
5 1 (4.76%) Marketing Manager
5 1 (4.76%) Project Coordinator
5 1 (4.76%) Project Support Coordinator
5 1 (4.76%) Technical Manager
5 1 (4.76%) Technical Marketing Manager
Libraries, Frameworks & Software Standards
1 7 (33.33%) Node.js
1 7 (33.33%) REST
2 2 (9.52%) JSON
Miscellaneous
1 1 (4.76%) Self-Motivation
Processes & Methodologies
1 5 (23.81%) Agile Software Development
1 5 (23.81%) Analytics
1 5 (23.81%) Business Intelligence
2 4 (19.05%) BCP
2 4 (19.05%) Business Continuity
2 4 (19.05%) Business Continuity Planning
2 4 (19.05%) Creative Thinking
2 4 (19.05%) Enterprise Architecture
2 4 (19.05%) Line Management
2 4 (19.05%) Matrix Management
2 4 (19.05%) Mentoring
2 4 (19.05%) Problem-Solving
2 4 (19.05%) Project Management
2 4 (19.05%) SOA
2 4 (19.05%) Value Proposition
3 3 (14.29%) Quality Management
3 3 (14.29%) SDLC
3 3 (14.29%) Test Management
3 3 (14.29%) Test Scripting
3 3 (14.29%) Test Strategy
Programming Languages
1 7 (33.33%) JavaScript
1 7 (33.33%) Python
2 2 (9.52%) C
Qualifications
1 7 (33.33%) Security Cleared
2 3 (14.29%) ISEB
3 2 (9.52%) PMI Certification
3 2 (9.52%) PMP
Quality Assurance & Compliance
1 3 (14.29%) QA
2 2 (9.52%) PMO
System Software
1 7 (33.33%) Docker
1 7 (33.33%) Firmware
2 2 (9.52%) VMware Infrastructure
Systems Management
1 7 (33.33%) Ansible
1 7 (33.33%) Kubernetes
Vendors
1 7 (33.33%) F5
2 5 (23.81%) Microsoft
3 2 (9.52%) Citrix
3 2 (9.52%) Oracle
3 2 (9.52%) Talend
3 2 (9.52%) VMware