Period
to 22 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Surrey with a requirement for Customer Engagement skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Engagement over the 6 months to 22 November 2017 with a comparison to the same period in the previous 2 years.

Customer Engagement
South East > Surrey
6 months to
22 Nov 2017
Same period 2016 Same period 2015
Rank 256 256 285
Rank change year-on-year 0 +29 -15
Permanent jobs citing Customer Engagement 11 19 24
As % of all permanent IT jobs advertised in Surrey 0.18% 0.28% 0.28%
As % of the Processes & Methodologies category 0.20% 0.33% 0.32%
Number of salaries quoted 8 18 17
Surrey median annual salary £65,000 £68,750 £50,000
Median salary % change year-on-year -5.45% +37.50% -23.08%
10th Percentile £47,050 £37,125 £42,500
90th Percentile £70,000 £85,000 £72,500
South East median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% -20.83%

Customer Engagement is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Surrey with a requirement for process or methodology skills.

All Process and Methodology Skills
Surrey
Permanent vacancies with a requirement for process or methodology skills 5539 5715 7393
As % of all permanent IT jobs advertised in Surrey 88.84% 85.68% 87.10%
Number of salaries quoted 4484 4790 6420
Surrey median annual salary £50,000 £47,500 £45,000
Median salary % change year-on-year +5.26% +5.56% -
10th Percentile £29,750 £28,500 £26,250
90th Percentile £68,750 £70,000 £67,500
South East median annual salary £45,000 £45,000 £45,000

Customer Engagement
Job Vacancy Trend in Surrey

Job postings citing Customer Engagement as a percentage of all IT jobs advertised in Surrey.

Job vacancy trend for Customer Engagement in Surrey

Customer Engagement
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement in Surrey.

Salary trend for Customer Engagement in Surrey

Customer Engagement
Salary Histogram in Surrey

The salary distribution of IT jobs citing Customer Engagement in Surrey over the 6 months to 22 November 2017.

Salary histogram for Customer Engagement in Surrey

Customer Engagement
Job Locations in Surrey

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the Surrey region over the 6 months to 22 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leatherhead - 3 £65,000 -
Staines - 2 £60,000 -
Guildford -9 1 £29,000 -49.57%
Redhill - 1 £60,000 -
Addlestone - 1 - -
Chertsey - 1 - -
Customer Engagement
South East

For the 6 months to 22 November 2017, IT jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Surrey region with a requirement for Customer Engagement.

1 7 (63.64%) Marketing
2 4 (36.36%) Presales
3 3 (27.27%) CRM
3 3 (27.27%) Microsoft
4 2 (18.18%) Active Directory
4 2 (18.18%) Pharmaceutical
4 2 (18.18%) Migration
4 2 (18.18%) Stakeholder Management
4 2 (18.18%) VMware
4 2 (18.18%) Business Analysis
4 2 (18.18%) Requirements Management
4 2 (18.18%) VoIP
4 2 (18.18%) Business Intelligence
4 2 (18.18%) Risk Analysis
4 2 (18.18%) Skype for Business
4 2 (18.18%) Office 365
4 2 (18.18%) Veeva
4 2 (18.18%) Skype
4 2 (18.18%) SDLC
4 2 (18.18%) Microsoft Azure
4 2 (18.18%) Analytics
4 2 (18.18%) Mobile App
4 2 (18.18%) VMware NSX
5 1 (9.09%) Mobile Application Development
5 1 (9.09%) Enterprise Software
5 1 (9.09%) Campaign Management
5 1 (9.09%) Line Management
5 1 (9.09%) Coaching
5 1 (9.09%) Amazon AWS
5 1 (9.09%) Social Media

Customer Engagement
Co-occurring IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (18.18%) Skype for Business
2 1 (9.09%) CMS
Applications
1 1 (9.09%) Microsoft Office
Cloud Services
1 2 (18.18%) Microsoft Azure
1 2 (18.18%) Office 365
1 2 (18.18%) Veeva
2 1 (9.09%) Amazon AWS
Communications & Networking
1 2 (18.18%) Skype
1 2 (18.18%) VoIP
Database & Business Intelligence
1 1 (9.09%) Data Warehouse
Development Applications
1 1 (9.09%) Rational DOORS
General
1 7 (63.64%) Marketing
2 2 (18.18%) Pharmaceutical
3 1 (9.09%) Finance
Job Titles
1 2 (18.18%) Business Manager
1 2 (18.18%) Business Relationship Manager
1 2 (18.18%) Collaboration Consultant
1 2 (18.18%) Consultant
1 2 (18.18%) Microsoft Consultant
1 2 (18.18%) Relationships Manager
1 2 (18.18%) Technology Specialist
2 1 (9.09%) Designer
2 1 (9.09%) DOORS Engineer
2 1 (9.09%) Head of Applications
2 1 (9.09%) Head of Mobile
2 1 (9.09%) IT Relationships Manager
2 1 (9.09%) Lead Architect
2 1 (9.09%) Lead Designer
2 1 (9.09%) Lead Solutions Architect
2 1 (9.09%) Product Owner
2 1 (9.09%) Requirements Engineer
2 1 (9.09%) Solutions Consultant
2 1 (9.09%) Systems Engineer
2 1 (9.09%) Web Editor
Libraries, Frameworks & Software Standards
1 1 (9.09%) HTML
Miscellaneous
1 2 (18.18%) Mobile App
2 1 (9.09%) Enterprise Software
2 1 (9.09%) Social Media
Operating Systems
1 1 (9.09%) Unix
1 1 (9.09%) Windows
Processes & Methodologies
1 4 (36.36%) Presales
2 3 (27.27%) CRM
3 2 (18.18%) Analytics
3 2 (18.18%) Business Analysis
3 2 (18.18%) Business Intelligence
3 2 (18.18%) Migration
3 2 (18.18%) Requirements Management
3 2 (18.18%) Risk Analysis
3 2 (18.18%) SDLC
3 2 (18.18%) Stakeholder Management
4 1 (9.09%) Campaign Management
4 1 (9.09%) Coaching
4 1 (9.09%) Customer Insight
4 1 (9.09%) Customer Requirements
4 1 (9.09%) IT Strategy
4 1 (9.09%) Line Management
4 1 (9.09%) Mobile Application Development
4 1 (9.09%) QMS
4 1 (9.09%) Requirements Analysis
4 1 (9.09%) Stakeholder Engagement
Qualifications
1 1 (9.09%) Degree
1 1 (9.09%) ISEB
System Software
1 2 (18.18%) Active Directory
1 2 (18.18%) VMware NSX
Vendors
1 3 (27.27%) Microsoft
2 2 (18.18%) VMware