The following table provides summary statistics for permanent job vacancies advertised in Surrey with a requirement for Customer Engagement skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Engagement over the 3 months to 28 March 2017 with a comparison to the same period in the previous 2 years.

Customer Engagement
South East / Surrey
3 months to
28 Mar 2017
Same period 2016 Same period 2015
Rank 162 193 206
Rank change year-on-year +31 +13  
Permanent jobs citing Customer Engagement 3 24 7
As % of all permanent IT jobs advertised in Surrey 0.11% 0.57% 0.15%
As % of the Processes & Methodologies category 0.13% 0.65% 0.18%
Number of salaries quoted 1 23 6
Median salary £42,500 £50,000 £65,000
Median salary % change year-on-year -15.00% -23.07%  
UK excluding London median salary £50,000 £50,000 £55,000
% change year-on-year - -9.09%  

Customer Engagement is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Surrey with a requirement for process and methodology skills.

Process & Methodology Skills
Surrey
Permanent job vacancies with a requirement for process and methodology skills 2344 3708 3959
As % of all permanent IT job vacancies advertised in Surrey 83.09% 87.85% 87.49%
Number of salaries quoted 1843 3156 3308
Median salary £52,500 £47,500 £50,000
Median salary % change year-on-year +10.52% -5.00%  
90% offered a salary of more than £32,500 £30,000 £30,000
10% offered a salary of more than £68,000 £65,000 £68,000
UK excluding London median salary £45,000 £45,000 £43,000
% change year-on-year - +4.65%  

Customer Engagement
Job Vacancy Trend in Surrey

The job posting trend of jobs advertised in Surrey citing Customer Engagement as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Customer Engagement in Surrey

Customer Engagement
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement in Surrey.

Salary trend for Customer Engagement in Surrey

Customer Engagement
Job Locations in Surrey

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the Surrey region over the 3 months to 28 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Chertsey - 2 - -
Weybridge +6 1 £42,500 -15.00%
Customer Engagement
South East

For the 6 months to 28 March 2017, IT jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Surrey region with a requirement for Customer Engagement.

1 7 (58.33%) CRM
1 7 (58.33%) Marketing
2 6 (50.00%) Microsoft
3 5 (41.67%) Pharmaceutical
3 5 (41.67%) Management Information System
3 5 (41.67%) Middleware
3 5 (41.67%) Data Warehouse
3 5 (41.67%) Java
3 5 (41.67%) .NET
3 5 (41.67%) Linux
3 5 (41.67%) Technical Architecture
3 5 (41.67%) Retail
3 5 (41.67%) Enterprise Software
3 5 (41.67%) Data Transformation
3 5 (41.67%) High Availability
3 5 (41.67%) People Management
4 4 (33.33%) Veeva
4 4 (33.33%) Coaching
5 3 (25.00%) MS Excel
5 3 (25.00%) ITIL
5 3 (25.00%) PRINCE2
5 3 (25.00%) MS Office
5 3 (25.00%) Agile Software Development
6 2 (16.67%) Analytical Skills
6 2 (16.67%) Mentoring
6 2 (16.67%) Continuous Improvement
6 2 (16.67%) Process Improvement
6 2 (16.67%) Business Intelligence
6 2 (16.67%) Sarbanes-Oxley
7 1 (8.33%) Back Office

Customer Engagement
Co-occurring IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (8.33%) MS Exchange
1 1 (8.33%) Skype for Business
Applications
1 3 (25.00%) MS Excel
1 3 (25.00%) MS Office
Cloud Services
1 4 (33.33%) Veeva
2 1 (8.33%) SuccessFactors
Communications & Networking
1 1 (8.33%) Telepresence
1 1 (8.33%) Unified Communications
1 1 (8.33%) VoIP
Database & Business Intelligence
1 5 (41.67%) Data Warehouse
General
1 7 (58.33%) Marketing
2 5 (41.67%) Pharmaceutical
2 5 (41.67%) Retail
3 1 (8.33%) Back Office
3 1 (8.33%) Electronics
3 1 (8.33%) Finance
3 1 (8.33%) Telecoms
Job Titles
1 5 (41.67%) Applications Manager
2 4 (33.33%) Architect
2 4 (33.33%) Technical Architect
2 4 (33.33%) Technical Leader
3 3 (25.00%) Lead Software Architect
4 2 (16.67%) CRM Manager
4 2 (16.67%) Head of Applications
4 2 (16.67%) Head of CRM
4 2 (16.67%) Infrastructure Architect
4 2 (16.67%) Infrastructure Technical Architect
4 2 (16.67%) Technical Infrastructure Architect
5 1 (8.33%) Delivery Manager
5 1 (8.33%) IT Architect
5 1 (8.33%) ITIL Manager
5 1 (8.33%) ITIL Service Delivery Manager
5 1 (8.33%) ITIL Service Manager
5 1 (8.33%) Service Manager
5 1 (8.33%) Services Delivery Manager
5 1 (8.33%) Software Architect
5 1 (8.33%) Telecoms Specialist
Libraries, Frameworks & Software Standards
1 5 (41.67%) .NET
1 5 (41.67%) Middleware
Miscellaneous
1 5 (41.67%) Enterprise Software
1 5 (41.67%) Management Information System
2 2 (16.67%) Analytical Skills
3 1 (8.33%) Video Conferencing
Operating Systems
1 5 (41.67%) Linux
2 1 (8.33%) Windows
2 1 (8.33%) Windows 7
Processes & Methodologies
1 7 (58.33%) CRM
2 5 (41.67%) Data Transformation
2 5 (41.67%) High Availability
2 5 (41.67%) People Management
2 5 (41.67%) Technical Architecture
3 4 (33.33%) Coaching
4 3 (25.00%) Agile Software Development
4 3 (25.00%) ITIL
4 3 (25.00%) PRINCE2
5 2 (16.67%) Business Intelligence
5 2 (16.67%) Continuous Improvement
5 2 (16.67%) Mentoring
5 2 (16.67%) Process Improvement
6 1 (8.33%) B2C
6 1 (8.33%) Campaign Management
6 1 (8.33%) Digital Marketing
6 1 (8.33%) ITIL V3
6 1 (8.33%) Marketing Automation
6 1 (8.33%) PRINCE
6 1 (8.33%) Time Management
Programming Languages
1 5 (41.67%) Java
Quality Assurance & Compliance
1 2 (16.67%) Sarbanes-Oxley
2 1 (8.33%) SLA
Vendors
1 6 (50.00%) Microsoft
2 1 (8.33%) Adobe
2 1 (8.33%) Ariba
2 1 (8.33%) Cisco
2 1 (8.33%) Oracle
2 1 (8.33%) Polycom
2 1 (8.33%) Salesforce.com
2 1 (8.33%) SAP
Leatherhead, Surrey
Bytes Software Service
Salary: From £25,000 to £30,000 per annum
Posted: 14 days ago