Period
to 17 August 2018

The following table provides summary statistics for permanent job vacancies advertised in Surrey with a requirement for Customer Engagement skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Engagement over the 6 months to 17 August 2018 with a comparison to the same period in the previous 2 years.

Customer Engagement
South East > Surrey
6 months to
17 Aug 2018
Same period 2017 Same period 2016
Rank 217 239 284
Rank change year-on-year +22 +45 +12
Permanent jobs citing Customer Engagement 23 10 16
As % of all permanent IT jobs advertised in Surrey 0.44% 0.18% 0.21%
As % of the Processes & Methodologies category 0.49% 0.20% 0.24%
Number of salaries quoted 14 7 15
Surrey median annual salary £59,250 £65,000 £47,500
Median salary % change year-on-year -8.85% +36.84% -5.00%
10th Percentile £32,000 £38,400 £45,000
90th Percentile £82,500 £67,500 £55,000
South East median annual salary £55,000 £52,000 £50,000
% change year-on-year +5.77% +4.00% -4.76%

Customer Engagement is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Surrey with a requirement for process or methodology skills.

All Process and Methodology Skills
Surrey
Permanent vacancies with a requirement for process or methodology skills 4,667 5,027 6,621
As % of all permanent IT jobs advertised in Surrey 88.95% 88.93% 87.81%
Number of salaries quoted 3,844 4,056 5,558
Surrey median annual salary £50,000 £48,000 £46,500
Median salary % change year-on-year +4.17% +3.23% +3.33%
10th Percentile £29,750 £28,500 £28,000
90th Percentile £72,500 £68,750 £68,750
South East median annual salary £47,500 £45,000 £45,000
% change year-on-year +5.56% - -

Customer Engagement
Job Vacancy Trend in Surrey

Job postings citing Customer Engagement as a percentage of all IT jobs advertised in Surrey.

Job vacancy trend for Customer Engagement in Surrey

Customer Engagement
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement in Surrey.

Salary trend for Customer Engagement in Surrey

Customer Engagement
Salary Histogram in Surrey

The salary distribution of IT jobs citing Customer Engagement in Surrey over the 6 months to 17 August 2018.

Salary histogram for Customer Engagement in Surrey

Customer Engagement
Job Locations in Surrey

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the Surrey region over the 6 months to 17 August 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Staines +10 5 £65,000 -
Guildford +3 5 £80,000 +102.53%
Reigate - 4 £50,000 -
Customer Engagement
South East

For the 6 months to 17 August 2018, IT jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Surrey region with a requirement for Customer Engagement.

1 9 (39.13%) Analytics
2 7 (30.43%) SQL Server
2 7 (30.43%) Windows
2 7 (30.43%) Business Intelligence
2 7 (30.43%) Microsoft
2 7 (30.43%) Agile Software Development
2 7 (30.43%) Retail
3 6 (26.09%) JSON
3 6 (26.09%) Amazon S3
3 6 (26.09%) Amazon AWS
3 6 (26.09%) SAS
3 6 (26.09%) Data Warehouse
3 6 (26.09%) Oracle
3 6 (26.09%) Migration
3 6 (26.09%) Talend
3 6 (26.09%) Data Analytics
3 6 (26.09%) Amazon Kinesis
3 6 (26.09%) Data Lake
4 5 (21.74%) Artificial Intelligence
5 4 (17.39%) Firewall
5 4 (17.39%) Enterprise Architecture
5 4 (17.39%) Retail Banking
5 4 (17.39%) Matrix Management
5 4 (17.39%) SaaS
5 4 (17.39%) Data Integration
5 4 (17.39%) Cloud Computing
5 4 (17.39%) VMware
5 4 (17.39%) Business Continuity
5 4 (17.39%) Information Security
5 4 (17.39%) SQL

Customer Engagement
Co-occurring IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (26.09%) SAS
2 4 (17.39%) IIS
3 1 (4.35%) BizTalk Server
Applications
1 4 (17.39%) Microsoft Office
Cloud Services
1 6 (26.09%) Amazon AWS
1 6 (26.09%) Amazon Kinesis
1 6 (26.09%) Amazon S3
2 4 (17.39%) Cloud Computing
2 4 (17.39%) SaaS
3 3 (13.04%) Microsoft Azure
3 3 (13.04%) Office 365
4 1 (4.35%) Google Play
4 1 (4.35%) Veeva
Communications & Networking
1 4 (17.39%) Firewall
1 4 (17.39%) LAN
1 4 (17.39%) SAN
1 4 (17.39%) WAN
Database & Business Intelligence
1 7 (30.43%) SQL Server
2 6 (26.09%) Data Lake
2 6 (26.09%) Data Warehouse
3 4 (17.39%) Big Data
General
1 7 (30.43%) Retail
2 4 (17.39%) Retail Banking
3 1 (4.35%) Legal
3 1 (4.35%) Marketing
3 1 (4.35%) Pharmaceutical
Job Titles
1 8 (34.78%) Architect
2 6 (26.09%) Developer
2 6 (26.09%) Talend Developer
3 4 (17.39%) Cloud Architect
3 4 (17.39%) Cloud Infrastructure Architect
3 4 (17.39%) Infrastructure Architect
3 4 (17.39%) Lead Architect
3 4 (17.39%) Lead Solutions Architect
3 4 (17.39%) Solutions Architect
4 3 (13.04%) Desktop Engineer
4 3 (13.04%) Desktop Support
4 3 (13.04%) Desktop Support Engineer
4 3 (13.04%) Support Engineer
4 3 (13.04%) Test Manager
5 1 (4.35%) Designer
5 1 (4.35%) Digital Designer
5 1 (4.35%) Digital Marketing Manager
5 1 (4.35%) Project Manager
5 1 (4.35%) Solutions Designer
5 1 (4.35%) Technical Marketing Manager
Libraries, Frameworks & Software Standards
1 6 (26.09%) JSON
Miscellaneous
1 4 (17.39%) Data Centre
1 4 (17.39%) Hybrid Cloud
1 4 (17.39%) Private Cloud
2 1 (4.35%) Analytical Skills
2 1 (4.35%) User Experience
Operating Systems
1 7 (30.43%) Windows
2 4 (17.39%) Linux
2 4 (17.39%) Windows Server
Processes & Methodologies
1 9 (39.13%) Analytics
2 7 (30.43%) Agile Software Development
2 7 (30.43%) Business Intelligence
3 6 (26.09%) Data Analytics
3 6 (26.09%) Migration
4 5 (21.74%) Artificial Intelligence
5 4 (17.39%) BCP
5 4 (17.39%) Business Continuity
5 4 (17.39%) Business Continuity Planning
5 4 (17.39%) Capacity Management
5 4 (17.39%) Creative Thinking
5 4 (17.39%) Data Integration
5 4 (17.39%) Enterprise Architecture
5 4 (17.39%) ETL
5 4 (17.39%) Information Security
5 4 (17.39%) Line Management
5 4 (17.39%) Matrix Management
5 4 (17.39%) Mentoring
5 4 (17.39%) SOA
5 4 (17.39%) Visual Analytics
Programming Languages
1 4 (17.39%) SQL
Qualifications
1 4 (17.39%) ISEB
Quality Assurance & Compliance
1 3 (13.04%) QA
System Software
1 3 (13.04%) Active Directory
Systems Management
1 4 (17.39%) FortiGate
Vendors
1 7 (30.43%) Microsoft
2 6 (26.09%) Oracle
2 6 (26.09%) Talend
3 4 (17.39%) VMware
4 1 (4.35%) Google