Period
to 24 March 2019

The following table provides summary statistics for permanent job vacancies advertised in Surrey with a requirement for Customer Engagement skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Engagement over the 6 months to 24 March 2019 with a comparison to the same period in the previous 2 years.

Customer Engagement
South East > Surrey
6 months to
24 Mar 2019
Same period 2018 Same period 2017
Rank 211 234 240
Rank change year-on-year +23 +6 +30
Permanent jobs citing Customer Engagement 12 14 12
As % of all permanent IT jobs advertised in Surrey 0.27% 0.25% 0.21%
As % of the Processes & Methodologies category 0.29% 0.28% 0.25%
Number of salaries quoted 7 10 9
Surrey median annual salary £80,000 £32,000 £75,000
Median salary % change year-on-year +150.00% -57.33% +50.00%
10th Percentile £42,500 £30,300 £40,500
90th Percentile £82,500 £70,000 £85,000
South East median annual salary £55,000 £52,500 £50,000
% change year-on-year +4.76% +5.00% -

Customer Engagement is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Surrey with a requirement for process or methodology skills.

All Process and Methodology Skills
Surrey
Permanent vacancies with a requirement for process or methodology skills 4,071 5,056 4,882
As % of all permanent IT jobs advertised in Surrey 91.92% 90.24% 86.88%
Number of salaries quoted 3,353 4,155 4,009
Surrey median annual salary £50,000 £47,500 £47,500
Median salary % change year-on-year +5.26% - +5.56%
10th Percentile £28,000 £28,500 £27,500
90th Percentile £75,000 £68,750 £68,750
South East median annual salary £47,500 £45,000 £45,000
% change year-on-year +5.56% - -

Customer Engagement
Job Vacancy Trend in Surrey

Job postings citing Customer Engagement as a percentage of all IT jobs advertised in Surrey.

Job vacancy trend for Customer Engagement in Surrey

Customer Engagement
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement in Surrey.

Salary trend for Customer Engagement in Surrey

Customer Engagement
Salary Histogram in Surrey

The salary distribution of IT jobs citing Customer Engagement in Surrey over the 6 months to 24 March 2019.

Salary histogram for Customer Engagement in Surrey

Customer Engagement
Job Locations in Surrey

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the Surrey region over the 6 months to 24 March 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Esher - 4 - -
Woking +26 2 £80,000 +175.86%
Customer Engagement
South East

For the 6 months to 24 March 2019, IT jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Surrey region with a requirement for Customer Engagement.

1 5 (41.67%) Microsoft
1 5 (41.67%) Security Cleared
1 5 (41.67%) Microsoft Azure
2 4 (33.33%) SaaS
2 4 (33.33%) Agile Software Development
2 4 (33.33%) Marketing
2 4 (33.33%) Driving Licence
2 4 (33.33%) Benchmarking
3 3 (25.00%) Firmware
3 3 (25.00%) HTTP
3 3 (25.00%) TCP/IP
3 3 (25.00%) DNS
3 3 (25.00%) JavaScript
3 3 (25.00%) Python
3 3 (25.00%) Node.js
3 3 (25.00%) F5
3 3 (25.00%) REST
3 3 (25.00%) Ansible
3 3 (25.00%) Docker
3 3 (25.00%) Google Cloud Platform
3 3 (25.00%) Kubernetes
3 3 (25.00%) Firewall
3 3 (25.00%) BIG-IP
3 3 (25.00%) Amazon AWS
4 2 (16.67%) IaaS
4 2 (16.67%) PaaS
4 2 (16.67%) Waterfall
4 2 (16.67%) VMware Infrastructure
4 2 (16.67%) Back Office
4 2 (16.67%) Stakeholder Management

Customer Engagement
Co-occurring IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (16.67%) Microsoft Office
1 2 (16.67%) MS Visio
Cloud Services
1 5 (41.67%) Microsoft Azure
2 4 (33.33%) SaaS
3 3 (25.00%) Amazon AWS
3 3 (25.00%) Google Cloud Platform
4 2 (16.67%) Dynamics 365
4 2 (16.67%) IaaS
4 2 (16.67%) PaaS
Communications & Networking
1 3 (25.00%) BIG-IP
1 3 (25.00%) DNS
1 3 (25.00%) Firewall
1 3 (25.00%) HTTP
1 3 (25.00%) TCP/IP
2 1 (8.33%) LAN
2 1 (8.33%) VoIP
2 1 (8.33%) WAN
Database & Business Intelligence
1 2 (16.67%) Power BI
2 1 (8.33%) OLAP
2 1 (8.33%) SQL Server
General
1 4 (33.33%) Marketing
2 2 (16.67%) Back Office
Job Titles
1 4 (33.33%) Customer Executive
2 3 (25.00%) Architect
2 3 (25.00%) Consultant
2 3 (25.00%) Professional Services Consultant
3 2 (16.67%) PMO Manager
3 2 (16.67%) PMO Project Manager
3 2 (16.67%) Project Manager
3 2 (16.67%) Solutions Architect
4 1 (8.33%) Technical Architect
4 1 (8.33%) Technical Design Architect
Libraries, Frameworks & Software Standards
1 3 (25.00%) Node.js
1 3 (25.00%) REST
2 1 (8.33%) ActiveX
2 1 (8.33%) DCOM
2 1 (8.33%) ODBC
Miscellaneous
1 4 (33.33%) Driving Licence
Processes & Methodologies
1 4 (33.33%) Agile Software Development
1 4 (33.33%) Benchmarking
2 2 (16.67%) Collaborative Working
2 2 (16.67%) Configuration Management
2 2 (16.67%) Continuous Improvement
2 2 (16.67%) Presales
2 2 (16.67%) PRINCE2
2 2 (16.67%) Project Governance
2 2 (16.67%) Project Management
2 2 (16.67%) Resource Management
2 2 (16.67%) Scrum
2 2 (16.67%) Stakeholder Management
2 2 (16.67%) Waterfall
3 1 (8.33%) CRM
3 1 (8.33%) ETL
3 1 (8.33%) OO
3 1 (8.33%) OOP
Programming Languages
1 3 (25.00%) JavaScript
1 3 (25.00%) Python
2 2 (16.67%) C
3 1 (8.33%) SQL
Qualifications
1 5 (41.67%) Security Cleared
2 2 (16.67%) PMI Certification
2 2 (16.67%) PMP
2 2 (16.67%) SC Cleared
Quality Assurance & Compliance
1 2 (16.67%) PMO
System Software
1 3 (25.00%) Docker
1 3 (25.00%) Firmware
2 2 (16.67%) VMware Infrastructure
Systems Management
1 3 (25.00%) Ansible
1 3 (25.00%) Kubernetes
Vendors
1 5 (41.67%) Microsoft
2 3 (25.00%) F5
3 2 (16.67%) Citrix
3 2 (16.67%) VMware
4 1 (8.33%) Cisco
4 1 (8.33%) Verint