Help Desk Support Jobs in the Thames Valley

Help Desk Support
South East > Thames Valley

The median Help Desk Support salary in the Thames Valley is £29,000 per year according to job vacancies posted during the 6 months to 7 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
7 May 2024
Same period 2023 Same period 2022
Rank 234 245 267
Rank change year-on-year +11 +22 -52
Permanent jobs requiring a Help Desk Support 15 12 7
As % of all permanent jobs advertised in the Thames Valley 0.22% 0.20% 0.10%
As % of the Job Titles category 0.24% 0.22% 0.10%
Number of salaries quoted 8 7 5
10th Percentile £25,288 £20,700 -
25th Percentile £25,625 £22,625 -
Median annual salary (50th Percentile) £29,000 £25,000 £14,000
Median % change year-on-year +16.00% +78.57% -46.15%
75th Percentile £51,250 £28,188 -
90th Percentile - £30,750 -
South East median annual salary £24,000 £25,000 £21,500
% change year-on-year -4.00% +16.28% -21.82%

All Permanent IT Job Vacancies
Thames Valley

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the Thames Valley. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Thames Valley with a recognized job title 6,319 5,409 6,712
% of permanent jobs with a recognized job title 94.65% 89.81% 96.16%
Number of salaries quoted 4,443 3,165 4,147
10th Percentile £29,000 £29,000 £29,000
25th Percentile £36,250 £37,500 £40,000
Median annual salary (50th Percentile) £50,000 £55,000 £55,000
Median % change year-on-year -9.09% - +4.76%
75th Percentile £65,000 £72,500 £70,000
90th Percentile £78,750 £86,250 £81,250
South East median annual salary £50,000 £55,000 £55,000
% change year-on-year -9.09% - +10.00%

Help Desk Support
Job Vacancy Trend in the Thames Valley

Job postings that featured Help Desk Support in the job title as a proportion of all IT jobs advertised in the Thames Valley.

Job vacancy trend for Help Desk Support in the Thames Valley

Help Desk Support
Salary Trend in the Thames Valley

3-month moving average salary quoted in jobs citing Help Desk Support in the Thames Valley.

Salary trend for Help Desk Support in the Thames Valley

Help Desk Support
Salary Histogram in the Thames Valley

Salary distribution for jobs citing Help Desk Support in the Thames Valley over the 6 months to 7 May 2024.

Salary histogram for Help Desk Support in the Thames Valley

Help Desk Support
Job Locations in the Thames Valley

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Support within the Thames Valley region over the 6 months to 7 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Buckinghamshire - 12 £47,500 - 1
Oxfordshire +11 2 £29,000 +8.41% 2
Berkshire +26 1 £25,000 +3.09% 1
Help Desk Support
South East

Help Desk Support Skill Set
Top 16 Co-occurring Skills and Capabilities in the Thames Valley

For the 6 months to 7 May 2024, Help Desk Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Thames Valley region featuring Help Desk Support in the job title.

1 11 (73.33%) Customer Service
2 8 (53.33%) Problem-Solving
3 7 (46.67%) ITIL
3 7 (46.67%) Microsoft
3 7 (46.67%) NVQ Level 3
3 7 (46.67%) DV Cleared
3 7 (46.67%) Security Cleared
4 4 (26.67%) Analytical Skills
5 3 (20.00%) Linux
5 3 (20.00%) Social Skills
5 3 (20.00%) GPFS
6 2 (13.33%) Project Management
6 2 (13.33%) Retail
6 2 (13.33%) System Testing
7 1 (6.67%) Customer Experience
7 1 (6.67%) Organisational Skills

Help Desk Support Skill Set
Co-occurring Skills and Capabilities in the Thames Valley by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

General
1 4 (26.67%) Analytical Skills
2 3 (20.00%) Social Skills
3 2 (13.33%) Retail
4 1 (6.67%) Organisational Skills
Operating Systems
1 3 (20.00%) Linux
Processes & Methodologies
1 11 (73.33%) Customer Service
2 8 (53.33%) Problem-Solving
3 7 (46.67%) ITIL
4 2 (13.33%) Project Management
4 2 (13.33%) System Testing
5 1 (6.67%) Customer Experience
Qualifications
1 7 (46.67%) DV Cleared
1 7 (46.67%) NVQ Level 3
1 7 (46.67%) Security Cleared
System Software
1 3 (20.00%) GPFS
Vendors
1 7 (46.67%) Microsoft