SLA Jobs in the UK excluding London

Service Level Agreement (SLA)
UK > UK excluding London

The following table provides summary statistics for permanent job vacancies advertised in the UK excluding London with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 27 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
27 Apr 2024
Same period 2023 Same period 2022
Rank 129 116 106
Rank change year-on-year -13 -10 +42
Permanent jobs citing SLA 1,546 1,805 2,227
As % of all permanent jobs advertised in the UK excluding London 2.21% 2.92% 3.15%
As % of the Quality Assurance & Compliance category 16.19% 13.90% 18.56%
Number of salaries quoted 1,208 1,102 1,518
10th Percentile £23,250 £25,000 £21,250
25th Percentile £24,750 £28,125 £26,000
Median annual salary (50th Percentile) £30,000 £37,500 £34,750
Median % change year-on-year -20.00% +7.91% -9.74%
75th Percentile £46,066 £48,750 £47,500
90th Percentile £59,068 £63,750 £58,750
UK median annual salary £32,500 £40,000 £38,000
% change year-on-year -18.75% +5.26% -5.00%

All Quality Assurance and Compliance Skills
UK excluding London

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the UK excluding London with a requirement for quality assurance or compliance skills.

Permanent vacancies with a requirement for quality assurance or compliance skills 9,548 12,989 11,996
As % of all permanent jobs advertised in the UK excluding London 13.63% 21.02% 16.99%
Number of salaries quoted 6,334 4,763 6,935
10th Percentile £25,750 £28,500 £26,750
25th Percentile £32,500 £37,500 £35,750
Median annual salary (50th Percentile) £47,500 £50,000 £47,500
Median % change year-on-year -5.00% +5.26% -
75th Percentile £62,500 £66,250 £62,500
90th Percentile £77,500 £80,000 £75,000
UK median annual salary £52,500 £57,500 £55,000
% change year-on-year -8.70% +4.55% +4.76%

SLA
Job Vacancy Trend in the UK excluding London

Job postings citing SLA as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for SLA in the UK excluding London

SLA
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing SLA in the UK excluding London.

Salary trend for SLA in the UK excluding London

SLA
Salary Histogram in the UK excluding London

Salary distribution for jobs citing SLA in the UK excluding London over the 6 months to 27 April 2024.

Salary histogram for SLA in the UK excluding London

SLA
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the UK excluding London region over the 6 months to 27 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +2 462 £29,850 -20.40% 84
North of England 0 345 £32,750 -12.67% 96
Midlands -19 258 £28,119 -21.89% 61
West Midlands -10 179 £28,119 -25.02% 42
North West +1 165 £29,500 -34.44% 59
South West +8 164 £37,500 +7.14% 31
Yorkshire +14 138 £35,000 +8.70% 27
East of England -44 134 £29,000 -31.76% 28
Scotland -23 111 £26,000 -32.47% 20
East Midlands -26 79 £28,500 -10.94% 19
Wales +32 73 £27,000 -14.96% 14
North East -3 42 £35,000 -2.78% 11
Northern Ireland +20 5 £28,000 -37.78% 9
SLA
UK

SLA
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 160 (10.35%) Microsoft Exchange
2 74 (4.79%) WebLogic
3 63 (4.08%) SharePoint
4 45 (2.91%) Oracle Service Bus
5 34 (2.20%) Apache Spark
6 8 (0.52%) IIS
7 6 (0.39%) Confluence
8 5 (0.32%) CMS
9 3 (0.19%) IBM Notes
10 2 (0.13%) Exchange Server 2013
11 1 (0.065%) Apache
11 1 (0.065%) Exchange Server 2007
11 1 (0.065%) OpenEdge
11 1 (0.065%) OpenStack
11 1 (0.065%) WebSphere
Applications
1 297 (19.21%) Microsoft Office
2 114 (7.37%) Microsoft Excel
3 51 (3.30%) MS Visio
4 23 (1.49%) Microsoft PowerPoint
5 12 (0.78%) Spreadsheet
6 6 (0.39%) Microsoft Project
7 2 (0.13%) Trello
8 1 (0.065%) Adobe Creative Suite
Business Applications
1 48 (3.10%) Remedy ITSM
2 46 (2.98%) Salesforce CRM
3 18 (1.16%) SAP S/4HANA
4 17 (1.10%) SAP Oil and Gas
5 13 (0.84%) Infor SunSystems
5 13 (0.84%) iTrent
6 4 (0.26%) Dynamics CRM
7 3 (0.19%) assyst
8 2 (0.13%) Oracle ERP
9 1 (0.065%) Cognos Business Intelligence
9 1 (0.065%) Dynamics NAV
9 1 (0.065%) Maximo
9 1 (0.065%) Sage 200
9 1 (0.065%) Sage 50
9 1 (0.065%) SAP SD
9 1 (0.065%) SAP WM
9 1 (0.065%) Unit4 Business World
Cloud Services
1 394 (25.49%) Microsoft 365
2 238 (15.39%) Azure
3 114 (7.37%) AWS
4 68 (4.40%) SaaS
5 43 (2.78%) Entra ID
6 25 (1.62%) Mimecast
7 21 (1.36%) Cloud Computing
8 16 (1.03%) Power Platform
9 15 (0.97%) Dynamics 365
9 15 (0.97%) OneDrive
10 14 (0.91%) GCP
11 9 (0.58%) Google Workspace
12 8 (0.52%) IaaS
13 7 (0.45%) Azure DevOps
14 5 (0.32%) PaaS
15 4 (0.26%) Amazon CloudWatch
15 4 (0.26%) Azure Storage
16 3 (0.19%) Amazon SQS
17 2 (0.13%) GitHub
17 2 (0.13%) SAP Commerce Cloud
Communications & Networking
1 149 (9.64%) Firewall
2 100 (6.47%) DNS
3 94 (6.08%) VPN
4 91 (5.89%) DHCP
5 85 (5.50%) LAN
6 84 (5.43%) Wi-Fi
7 76 (4.92%) WAN
8 64 (4.14%) TCP/IP
9 57 (3.69%) SAN
10 51 (3.30%) Internet
11 46 (2.98%) Wireless
12 39 (2.52%) VoIP
13 20 (1.29%) WLAN
14 19 (1.23%) Broadband
15 18 (1.16%) DSL
16 16 (1.03%) NAS
16 16 (1.03%) VLAN
17 15 (0.97%) Network Security
18 14 (0.91%) Remote Desktop
19 12 (0.78%) SD-WAN
Database & Business Intelligence
1 51 (3.30%) Oracle Database
2 45 (2.91%) Oracle Database 10g
2 45 (2.91%) Oracle Database 11g
2 45 (2.91%) VLDB
3 34 (2.20%) Big Data
3 34 (2.20%) SQL Server
4 33 (2.13%) Amazon RDS
5 29 (1.88%) Elasticsearch
6 23 (1.49%) DB2
7 20 (1.29%) Tableau
8 18 (1.16%) Data Lake
8 18 (1.16%) MongoDB
9 16 (1.03%) Apache Hive
9 16 (1.03%) Hadoop
9 16 (1.03%) Impala
10 15 (0.97%) MySQL
11 13 (0.84%) BusinessObjects
12 6 (0.39%) Power BI
12 6 (0.39%) RDBMS
12 6 (0.39%) Relational Database
Development Applications
1 36 (2.33%) JIRA
2 5 (0.32%) Octopus Deploy
2 5 (0.32%) TeamCity
3 1 (0.065%) Git
3 1 (0.065%) git-flow
3 1 (0.065%) MSI
General
1 723 (46.77%) Social Skills
2 278 (17.98%) Finance
3 261 (16.88%) Analytical Skills
4 140 (9.06%) Law
5 118 (7.63%) Organisational Skills
6 98 (6.34%) Inclusion and Diversity
7 94 (6.08%) Billing
8 89 (5.76%) Retail
9 77 (4.98%) Telecoms
10 63 (4.08%) Legal
11 51 (3.30%) Banking
11 51 (3.30%) Public Sector
12 39 (2.52%) Manufacturing
13 36 (2.33%) Marketing
14 33 (2.13%) Presentation Skills
15 27 (1.75%) Police
16 26 (1.68%) Private Banking
17 23 (1.49%) Fire and Rescue
18 22 (1.42%) Documentation Skills
19 18 (1.16%) Investment Banking
Job Titles
1 298 (19.28%) Analyst
2 186 (12.03%) Support Engineer
3 170 (11.00%) IT Support
3 170 (11.00%) Support Analyst
4 117 (7.57%) Service Manager
5 111 (7.18%) Senior
6 107 (6.92%) Lead
7 102 (6.60%) Applications Support
7 102 (6.60%) IT Engineer
8 98 (6.34%) Service Analyst
9 94 (6.08%) Service Desk Analyst
10 86 (5.56%) Applications Support Analyst
11 70 (4.53%) IT Support Engineer
11 70 (4.53%) Team Leader
12 67 (4.33%) Infrastructure Engineer
13 63 (4.08%) IT Manager
14 59 (3.82%) 1st Line Support
14 59 (3.82%) Business Manager
15 58 (3.75%) Service Delivery Manager
16 56 (3.62%) 2nd Line Support
Libraries, Frameworks & Software Standards
1 55 (3.56%) Spring
2 29 (1.88%) AngularJS
2 29 (1.88%) J2EE
2 29 (1.88%) Java EE
2 29 (1.88%) React
3 28 (1.81%) RESTful
4 26 (1.68%) Spring Boot
5 18 (1.16%) Kafka
6 14 (0.91%) .NET
7 6 (0.39%) HTML
7 6 (0.39%) OLE
8 5 (0.32%) NETCONF
9 4 (0.26%) .NET Framework
9 4 (0.26%) 802.1X
9 4 (0.26%) Elastic Stack
9 4 (0.26%) XML
10 3 (0.19%) EDI
10 3 (0.19%) Node.js
10 3 (0.19%) RabbitMQ
11 2 (0.13%) CSS
Miscellaneous
1 189 (12.23%) Self-Motivation
2 128 (8.28%) Driving Licence
3 97 (6.27%) Video Conferencing
4 93 (6.02%) Management Information System
5 89 (5.76%) Digital Signage
6 88 (5.69%) Video\Live Streaming
7 69 (4.46%) Public Cloud
8 62 (4.01%) Cloud Native
9 48 (3.10%) Data Centre
10 37 (2.39%) Product Ownership
11 33 (2.13%) Onboarding
12 29 (1.88%) EPoS
13 27 (1.75%) Clustering
14 23 (1.49%) Replication
15 21 (1.36%) Team-Oriented Environment
16 17 (1.10%) IoT
17 10 (0.65%) BYOD
17 10 (0.65%) Mobile App
17 10 (0.65%) Operational Technology
18 9 (0.58%) CMDB
Operating Systems
1 475 (30.72%) Windows
2 221 (14.29%) Windows Server
3 124 (8.02%) Windows 10
4 113 (7.31%) Linux
5 83 (5.37%) Unix
6 52 (3.36%) Windows Server 2019
7 51 (3.30%) Windows Server 2012
8 50 (3.23%) Windows Server 2016
9 45 (2.91%) Solaris
10 39 (2.52%) Apple iOS
11 31 (2.01%) Android
12 18 (1.16%) Windows 7
13 14 (0.91%) AIX
14 10 (0.65%) Windows 8
15 9 (0.58%) Mac OS
16 8 (0.52%) Ubuntu
16 8 (0.52%) Windows Server 2008
17 5 (0.32%) Red Hat Enterprise Linux
18 4 (0.26%) Debian
19 3 (0.19%) Windows XP
Processes & Methodologies
1 582 (37.65%) Customer Service
2 433 (28.01%) ITIL
3 399 (25.81%) Problem-Solving
4 216 (13.97%) Service Delivery
5 215 (13.91%) Service Management
6 187 (12.10%) Incident Management
7 152 (9.83%) Continuous Improvement
8 127 (8.21%) Infrastructure Engineering
9 118 (7.63%) ITSM
10 116 (7.50%) Agile
11 114 (7.37%) Asset Management
12 113 (7.31%) Decision-Making
13 111 (7.18%) Presales
14 109 (7.05%) Logistics
14 109 (7.05%) Time Management
15 101 (6.53%) CRM
16 97 (6.27%) Change Management
17 93 (6.02%) Preventative Maintenance
18 86 (5.56%) Customer Experience
18 86 (5.56%) Release Management
Programming Languages
1 158 (10.22%) SQL
2 83 (5.37%) Java
3 65 (4.20%) PL/SQL
4 51 (3.30%) Python
5 43 (2.78%) PowerShell
6 34 (2.20%) Scala
7 29 (1.88%) Shell Script
8 15 (0.97%) C#
9 10 (0.65%) Bash
9 10 (0.65%) JavaScript
10 9 (0.58%) ActionScript
10 9 (0.58%) VB
11 2 (0.13%) PHP
12 1 (0.065%) C
12 1 (0.065%) Embedded C
12 1 (0.065%) Perl
12 1 (0.065%) Progress 4GL
12 1 (0.065%) VB.NET
12 1 (0.065%) VBScript
Qualifications
1 229 (14.81%) Security Cleared
2 190 (12.29%) Degree
3 140 (9.06%) SC Cleared
4 71 (4.59%) Microsoft Certification
5 51 (3.30%) BPSS Clearance
6 46 (2.98%) Cisco Certification
7 44 (2.85%) CCNA
8 42 (2.72%) ITIL Certification
9 30 (1.94%) Azure Certification
9 30 (1.94%) MCP
10 27 (1.75%) A+ Certification
10 27 (1.75%) CCNP
11 25 (1.62%) DV Cleared
12 19 (1.23%) ITIL Foundation Certificate
13 17 (1.10%) Computer Science Degree
13 17 (1.10%) HND
14 15 (0.97%) DBS Check
14 15 (0.97%) Network+ Certification
15 11 (0.71%) HNC
16 10 (0.65%) MCSE
Quality Assurance & Compliance
1 43 (2.78%) PCI DSS
2 39 (2.52%) GDPR
3 36 (2.33%) ISO/IEC 27001
4 23 (1.49%) Cyber Essentials
5 22 (1.42%) QA
6 14 (0.91%) ISO 9001
7 13 (0.84%) PMO
8 12 (0.78%) Accessibility
9 6 (0.39%) HIPAA
10 5 (0.32%) NIST
11 2 (0.13%) COBIT
11 2 (0.13%) Disclosure Scotland
11 2 (0.13%) GRC
12 1 (0.065%) FISMA
12 1 (0.065%) ISO 14001
12 1 (0.065%) ISO 22301
12 1 (0.065%) ISO/IEC 20000
12 1 (0.065%) NEBOSH
12 1 (0.065%) Sarbanes-Oxley
12 1 (0.065%) SOC 2
System Software
1 362 (23.42%) Active Directory
2 102 (6.60%) VMware Infrastructure
3 70 (4.53%) Hyper-V
4 45 (2.91%) Oracle RAC
5 38 (2.46%) KVM
6 24 (1.55%) Firmware
7 23 (1.49%) vSphere
8 13 (0.84%) VMware ESXi
8 13 (0.84%) XenApp
9 9 (0.58%) OpenSSH
9 9 (0.58%) Virtual Desktop
10 8 (0.52%) Virtual Machines
11 4 (0.26%) Docker
11 4 (0.26%) Virtual Servers
11 4 (0.26%) VMware Workstation
11 4 (0.26%) XenDesktop
12 2 (0.13%) Microsoft Virtual Server
13 1 (0.065%) Lustre
13 1 (0.065%) NFS
13 1 (0.065%) Slurm Workload Manager
Systems Management
1 87 (5.63%) Microsoft Intune
2 52 (3.36%) SCCM
3 46 (2.98%) Oracle RMAN
4 45 (2.91%) Data Guard
5 29 (1.88%) OpenSSO
5 29 (1.88%) Single Sign-On
6 21 (1.36%) Kubernetes
7 20 (1.29%) WSUS
8 17 (1.10%) vCenter Server
9 13 (0.84%) NetBackup
10 12 (0.78%) Backup Exec
11 10 (0.65%) SCOM
12 9 (0.58%) IBM BigFix
12 9 (0.58%) PowerCLI
13 8 (0.52%) Terraform
14 7 (0.45%) FortiGate
15 6 (0.39%) Jamf Pro
15 6 (0.39%) Systems Management Server (SMS)
16 5 (0.32%) Failover Clustering
16 5 (0.32%) Microsoft Data Protection Manager
Vendors
1 588 (38.03%) Microsoft
2 174 (11.25%) VMware
3 114 (7.37%) Oracle
4 98 (6.34%) Cisco
5 94 (6.08%) Dell
6 88 (5.69%) SAP
7 77 (4.98%) Remedy
8 68 (4.40%) ServiceNow
9 64 (4.14%) Citrix
10 61 (3.95%) HP
11 51 (3.30%) Salesforce
12 50 (3.23%) Sun
13 47 (3.04%) Apple
14 45 (2.91%) IBM
15 40 (2.59%) Veeam
16 30 (1.94%) Meraki
17 29 (1.88%) Sophos
18 28 (1.81%) NetApp
19 21 (1.36%) ConnectWise
20 19 (1.23%) Cognos