SLA Jobs in the UK excluding London

Service Level Agreement (SLA)
UK > UK excluding London

The following table provides summary statistics for permanent job vacancies advertised in the UK excluding London with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 19 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
19 Apr 2024
Same period 2023 Same period 2022
Rank 131 117 105
Rank change year-on-year -14 -12 +43
Permanent jobs citing SLA 1,542 1,814 2,247
As % of all permanent jobs advertised in the UK excluding London 2.22% 2.90% 3.18%
As % of the Quality Assurance & Compliance category 16.20% 13.66% 18.75%
Number of salaries quoted 1,207 1,106 1,540
10th Percentile £23,250 £25,000 £21,250
25th Percentile £24,807 £28,000 £26,000
Median annual salary (50th Percentile) £30,000 £37,418 £34,750
Median % change year-on-year -19.82% +7.68% -9.74%
75th Percentile £46,030 £48,750 £47,500
90th Percentile £59,535 £63,750 £58,750
UK median annual salary £32,500 £39,475 £38,000
% change year-on-year -17.67% +3.88% -6.01%

All Quality Assurance and Compliance Skills
UK excluding London

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the UK excluding London with a requirement for quality assurance or compliance skills.

Permanent vacancies with a requirement for quality assurance or compliance skills 9,516 13,280 11,983
As % of all permanent jobs advertised in the UK excluding London 13.72% 21.20% 16.96%
Number of salaries quoted 6,357 4,792 6,976
10th Percentile £25,750 £28,865 £26,750
25th Percentile £32,500 £37,500 £35,575
Median annual salary (50th Percentile) £47,500 £50,000 £47,500
Median % change year-on-year -5.00% +5.26% -
75th Percentile £62,500 £66,250 £62,500
90th Percentile £77,500 £80,000 £75,000
UK median annual salary £52,500 £57,500 £55,000
% change year-on-year -8.70% +4.55% +3.77%

SLA
Job Vacancy Trend in the UK excluding London

Job postings citing SLA as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for SLA in the UK excluding London

SLA
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing SLA in the UK excluding London.

Salary trend for SLA in the UK excluding London

SLA
Salary Histogram in the UK excluding London

Salary distribution for jobs citing SLA in the UK excluding London over the 6 months to 19 April 2024.

Salary histogram for SLA in the UK excluding London

SLA
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the UK excluding London region over the 6 months to 19 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East -2 459 £29,850 -18.22% 83
North of England +1 351 £32,500 -13.33% 100
Midlands -17 252 £28,119 -25.02% 61
West Midlands 0 175 £28,119 -25.02% 41
North West -5 168 £29,500 -34.44% 60
South West -3 164 £37,500 +7.14% 35
Yorkshire +26 142 £35,000 +9.03% 31
East of England -28 134 £28,250 -31.52% 30
Scotland -16 111 £26,000 -27.78% 22
East Midlands -31 77 £28,500 -8.06% 20
Wales +28 73 £27,000 -14.29% 16
North East -7 41 £35,000 -2.78% 9
Northern Ireland +14 4 £28,000 -37.78% 8
SLA
UK

SLA
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 162 (10.51%) Microsoft Exchange
2 73 (4.73%) WebLogic
3 60 (3.89%) SharePoint
4 44 (2.85%) Oracle Service Bus
5 34 (2.20%) Apache Spark
6 9 (0.58%) IIS
7 6 (0.39%) Confluence
8 4 (0.26%) CMS
9 3 (0.19%) IBM Notes
10 2 (0.13%) Exchange Server 2013
11 1 (0.065%) Apache
11 1 (0.065%) Exchange Server 2007
11 1 (0.065%) OpenEdge
11 1 (0.065%) OpenStack
11 1 (0.065%) WebSphere
Applications
1 296 (19.20%) Microsoft Office
2 109 (7.07%) Microsoft Excel
3 50 (3.24%) MS Visio
4 19 (1.23%) Microsoft PowerPoint
5 12 (0.78%) Spreadsheet
6 6 (0.39%) Microsoft Project
7 2 (0.13%) Trello
8 1 (0.065%) Adobe Creative Suite
Business Applications
1 48 (3.11%) Remedy ITSM
2 42 (2.72%) Salesforce CRM
3 18 (1.17%) SAP S/4HANA
4 17 (1.10%) SAP Oil and Gas
5 13 (0.84%) Infor SunSystems
5 13 (0.84%) iTrent
6 3 (0.19%) assyst
6 3 (0.19%) Dynamics CRM
7 2 (0.13%) Oracle ERP
8 1 (0.065%) Dynamics NAV
8 1 (0.065%) Maximo
8 1 (0.065%) Sage 200
8 1 (0.065%) Sage 50
8 1 (0.065%) SAP SD
8 1 (0.065%) SAP WM
8 1 (0.065%) Unit4 Business World
Cloud Services
1 397 (25.75%) Microsoft 365
2 245 (15.89%) Azure
3 114 (7.39%) AWS
4 70 (4.54%) SaaS
5 45 (2.92%) Entra ID
6 25 (1.62%) Mimecast
7 22 (1.43%) Cloud Computing
8 15 (0.97%) Power Platform
9 14 (0.91%) Dynamics 365
9 14 (0.91%) GCP
10 13 (0.84%) OneDrive
11 9 (0.58%) Google Workspace
12 8 (0.52%) IaaS
13 7 (0.45%) Azure DevOps
14 5 (0.32%) Amazon CloudWatch
14 5 (0.32%) PaaS
15 4 (0.26%) Amazon SQS
15 4 (0.26%) Azure Storage
16 2 (0.13%) GitHub
16 2 (0.13%) WeChat
Communications & Networking
1 155 (10.05%) Firewall
2 101 (6.55%) DNS
3 99 (6.42%) VPN
4 92 (5.97%) DHCP
5 87 (5.64%) LAN
5 87 (5.64%) Wi-Fi
6 77 (4.99%) WAN
7 62 (4.02%) TCP/IP
8 59 (3.83%) SAN
9 52 (3.37%) Internet
10 47 (3.05%) Wireless
11 41 (2.66%) VoIP
12 21 (1.36%) WLAN
13 19 (1.23%) Broadband
13 19 (1.23%) NAS
14 18 (1.17%) DSL
14 18 (1.17%) Network Security
15 15 (0.97%) VLAN
16 14 (0.91%) Remote Desktop
17 12 (0.78%) SD-WAN
Database & Business Intelligence
1 51 (3.31%) Oracle Database
2 44 (2.85%) Oracle Database 10g
2 44 (2.85%) Oracle Database 11g
2 44 (2.85%) VLDB
3 35 (2.27%) Amazon RDS
3 35 (2.27%) SQL Server
4 34 (2.20%) Big Data
5 29 (1.88%) Elasticsearch
6 23 (1.49%) DB2
7 20 (1.30%) Tableau
8 18 (1.17%) Data Lake
8 18 (1.17%) MongoDB
9 17 (1.10%) MySQL
10 16 (1.04%) Apache Hive
10 16 (1.04%) Hadoop
10 16 (1.04%) Impala
11 13 (0.84%) BusinessObjects
12 6 (0.39%) Power BI
12 6 (0.39%) RDBMS
12 6 (0.39%) SQL Server Integration Services
Development Applications
1 36 (2.33%) JIRA
2 6 (0.39%) Octopus Deploy
2 6 (0.39%) TeamCity
3 1 (0.065%) Git
3 1 (0.065%) git-flow
3 1 (0.065%) MSI
General
1 726 (47.08%) Social Skills
2 276 (17.90%) Finance
3 257 (16.67%) Analytical Skills
4 135 (8.75%) Law
5 119 (7.72%) Organisational Skills
6 95 (6.16%) Inclusion and Diversity
7 93 (6.03%) Billing
8 88 (5.71%) Retail
9 76 (4.93%) Telecoms
10 64 (4.15%) Legal
11 55 (3.57%) Public Sector
12 51 (3.31%) Banking
13 41 (2.66%) Manufacturing
14 36 (2.33%) Marketing
15 33 (2.14%) Presentation Skills
16 27 (1.75%) Police
17 26 (1.69%) Private Banking
18 24 (1.56%) Fire and Rescue
19 23 (1.49%) Documentation Skills
20 18 (1.17%) Investment Banking
Job Titles
1 298 (19.33%) Analyst
2 186 (12.06%) Support Engineer
3 170 (11.02%) Support Analyst
4 169 (10.96%) IT Support
5 116 (7.52%) Service Manager
6 111 (7.20%) Senior
7 108 (7.00%) Lead
8 105 (6.81%) IT Engineer
9 100 (6.49%) Applications Support
10 98 (6.36%) Service Analyst
11 94 (6.10%) Service Desk Analyst
12 85 (5.51%) Applications Support Analyst
13 71 (4.60%) Team Leader
14 69 (4.47%) IT Support Engineer
15 68 (4.41%) Infrastructure Engineer
16 62 (4.02%) IT Manager
17 60 (3.89%) 1st Line Support
18 59 (3.83%) 2nd Line Support
19 58 (3.76%) Service Delivery Manager
20 56 (3.63%) IT Technician
Libraries, Frameworks & Software Standards
1 55 (3.57%) Spring
2 29 (1.88%) AngularJS
2 29 (1.88%) J2EE
2 29 (1.88%) Java EE
2 29 (1.88%) React
3 28 (1.82%) RESTful
4 26 (1.69%) Spring Boot
5 18 (1.17%) Kafka
6 15 (0.97%) .NET
7 6 (0.39%) HTML
7 6 (0.39%) OLE
8 5 (0.32%) .NET Framework
8 5 (0.32%) NETCONF
9 4 (0.26%) 802.1X
9 4 (0.26%) Elastic Stack
9 4 (0.26%) RabbitMQ
9 4 (0.26%) XML
10 3 (0.19%) EDI
10 3 (0.19%) Node.js
11 2 (0.13%) Middleware
Miscellaneous
1 186 (12.06%) Self-Motivation
2 129 (8.37%) Driving Licence
3 99 (6.42%) Management Information System
4 96 (6.23%) Video Conferencing
5 88 (5.71%) Digital Signage
6 87 (5.64%) Video\Live Streaming
7 69 (4.47%) Public Cloud
8 62 (4.02%) Cloud Native
9 47 (3.05%) Data Centre
10 37 (2.40%) Product Ownership
11 33 (2.14%) Onboarding
12 28 (1.82%) EPoS
13 27 (1.75%) Clustering
14 25 (1.62%) Replication
15 21 (1.36%) Team-Oriented Environment
16 17 (1.10%) IoT
17 10 (0.65%) BYOD
17 10 (0.65%) CMDB
17 10 (0.65%) Mobile App
17 10 (0.65%) Operational Technology
Operating Systems
1 481 (31.19%) Windows
2 227 (14.72%) Windows Server
3 121 (7.85%) Windows 10
4 113 (7.33%) Linux
5 83 (5.38%) Unix
6 55 (3.57%) Windows Server 2012
7 53 (3.44%) Windows Server 2016
7 53 (3.44%) Windows Server 2019
8 44 (2.85%) Solaris
9 41 (2.66%) Apple iOS
10 33 (2.14%) Android
11 18 (1.17%) Windows 7
12 14 (0.91%) AIX
13 10 (0.65%) Windows 8
14 9 (0.58%) Mac OS
15 8 (0.52%) Ubuntu
15 8 (0.52%) Windows Server 2008
16 5 (0.32%) Red Hat Enterprise Linux
17 4 (0.26%) Debian
18 3 (0.19%) CentOS
Processes & Methodologies
1 581 (37.68%) Customer Service
2 436 (28.27%) ITIL
3 405 (26.26%) Problem-Solving
4 229 (14.85%) Service Delivery
5 214 (13.88%) Service Management
6 186 (12.06%) Incident Management
7 156 (10.12%) Continuous Improvement
8 128 (8.30%) Infrastructure Engineering
9 122 (7.91%) ITSM
10 117 (7.59%) Agile
11 115 (7.46%) Asset Management
12 113 (7.33%) Decision-Making
13 110 (7.13%) Presales
14 108 (7.00%) Logistics
15 107 (6.94%) Time Management
16 98 (6.36%) Change Management
17 96 (6.23%) CRM
18 92 (5.97%) Preventative Maintenance
19 89 (5.77%) Customer Experience
20 86 (5.58%) Release Management
Programming Languages
1 158 (10.25%) SQL
2 83 (5.38%) Java
3 64 (4.15%) PL/SQL
4 51 (3.31%) Python
5 43 (2.79%) PowerShell
6 34 (2.20%) Scala
7 29 (1.88%) Shell Script
8 16 (1.04%) C#
9 10 (0.65%) Bash
9 10 (0.65%) JavaScript
10 9 (0.58%) VB
11 8 (0.52%) ActionScript
12 2 (0.13%) PHP
13 1 (0.065%) C
13 1 (0.065%) Embedded C
13 1 (0.065%) Perl
13 1 (0.065%) Progress 4GL
13 1 (0.065%) VB.NET
13 1 (0.065%) VBScript
Qualifications
1 227 (14.72%) Security Cleared
2 192 (12.45%) Degree
3 138 (8.95%) SC Cleared
4 72 (4.67%) Microsoft Certification
5 50 (3.24%) BPSS Clearance
6 45 (2.92%) Cisco Certification
7 43 (2.79%) CCNA
7 43 (2.79%) ITIL Certification
8 33 (2.14%) Azure Certification
9 31 (2.01%) MCP
10 27 (1.75%) A+ Certification
11 24 (1.56%) CCNP
11 24 (1.56%) DV Cleared
12 20 (1.30%) ITIL Foundation Certificate
13 19 (1.23%) Computer Science Degree
14 17 (1.10%) HND
15 15 (0.97%) DBS Check
15 15 (0.97%) Network+ Certification
16 11 (0.71%) HNC
17 10 (0.65%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 43 (2.79%) PCI DSS
2 38 (2.46%) GDPR
3 36 (2.33%) ISO/IEC 27001
4 24 (1.56%) Cyber Essentials
5 22 (1.43%) QA
6 14 (0.91%) ISO 9001
7 13 (0.84%) PMO
8 12 (0.78%) Accessibility
9 6 (0.39%) HIPAA
9 6 (0.39%) NIST
10 2 (0.13%) COBIT
10 2 (0.13%) Disclosure Scotland
10 2 (0.13%) GRC
11 1 (0.065%) FISMA
11 1 (0.065%) HITRUST
11 1 (0.065%) ISO 14001
11 1 (0.065%) ISO 22301
11 1 (0.065%) NEBOSH
11 1 (0.065%) Sarbanes-Oxley
11 1 (0.065%) SOC 2
System Software
1 367 (23.80%) Active Directory
2 105 (6.81%) VMware Infrastructure
3 71 (4.60%) Hyper-V
4 44 (2.85%) Oracle RAC
5 38 (2.46%) KVM
6 24 (1.56%) Firmware
6 24 (1.56%) vSphere
7 13 (0.84%) XenApp
8 12 (0.78%) VMware ESXi
9 9 (0.58%) Virtual Desktop
9 9 (0.58%) Virtual Machines
10 8 (0.52%) OpenSSH
11 6 (0.39%) Virtual Servers
12 5 (0.32%) XenDesktop
13 4 (0.26%) Docker
13 4 (0.26%) Microsoft Virtual Server
13 4 (0.26%) VMware Workstation
14 1 (0.065%) Lustre
14 1 (0.065%) NFS
14 1 (0.065%) Slurm Workload Manager
Systems Management
1 90 (5.84%) Microsoft Intune
2 53 (3.44%) SCCM
3 45 (2.92%) Oracle RMAN
4 44 (2.85%) Data Guard
5 29 (1.88%) OpenSSO
5 29 (1.88%) Single Sign-On
6 21 (1.36%) Kubernetes
6 21 (1.36%) WSUS
7 16 (1.04%) vCenter Server
8 13 (0.84%) NetBackup
9 12 (0.78%) Backup Exec
10 11 (0.71%) SCOM
11 8 (0.52%) FortiGate
11 8 (0.52%) IBM BigFix
11 8 (0.52%) PowerCLI
11 8 (0.52%) Terraform
12 7 (0.45%) Systems Management Server (SMS)
13 6 (0.39%) Failover Clustering
13 6 (0.39%) Jamf Pro
13 6 (0.39%) Microsoft Data Protection Manager
Vendors
1 592 (38.39%) Microsoft
2 182 (11.80%) VMware
3 114 (7.39%) Oracle
4 98 (6.36%) Cisco
5 93 (6.03%) Dell
6 84 (5.45%) SAP
7 77 (4.99%) Remedy
8 67 (4.35%) ServiceNow
9 65 (4.22%) Citrix
10 60 (3.89%) HP
11 49 (3.18%) Sun
12 47 (3.05%) Apple
12 47 (3.05%) Salesforce
13 44 (2.85%) Veeam
14 43 (2.79%) IBM
15 31 (2.01%) Meraki
16 29 (1.88%) Sophos
17 27 (1.75%) NetApp
18 21 (1.36%) ConnectWise
19 18 (1.17%) Alteryx