SLA Jobs in the UK excluding London

Service Level Agreement (SLA)
UK > UK excluding London

The table below provides summary statistics for permanent job vacancies advertised in the UK excluding London requiring SLA skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited SLA over the 6 months leading up to 26 July 2024, comparing them to the same period in the previous two years.

6 months to
26 Jul 2024
Same period 2023 Same period 2022
Rank 131 123 121
Rank change year-on-year -8 -2 +9
Permanent jobs citing SLA 1,291 1,324 2,236
As % of all permanent jobs advertised in the UK excluding London 1.98% 2.75% 2.86%
As % of the Quality Assurance & Compliance category 15.56% 18.21% 15.75%
Number of salaries quoted 1,025 900 1,631
10th Percentile £24,000 £25,000 £23,000
25th Percentile £24,960 £29,331 £26,250
Median annual salary (50th Percentile) £30,581 £40,000 £35,000
Median % change year-on-year -23.55% +14.29% -4.11%
75th Percentile £46,250 £51,250 £48,750
90th Percentile £60,000 £63,750 £60,000
UK median annual salary £32,500 £40,500 £39,500
% change year-on-year -19.75% +2.53% -1.25%

All Quality Assurance and Compliance Skills
UK excluding London

SLA falls under the Quality Assurance and Compliance category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring quality assurance or compliance skills in the UK excluding London.

Permanent vacancies with a requirement for quality assurance or compliance skills 8,295 7,271 14,194
As % of all permanent jobs advertised in the UK excluding London 12.71% 15.10% 18.12%
Number of salaries quoted 5,000 4,151 7,367
10th Percentile £25,500 £28,290 £27,500
25th Percentile £32,996 £38,750 £36,250
Median annual salary (50th Percentile) £47,500 £50,139 £50,000
Median % change year-on-year -5.26% +0.28% +5.26%
75th Percentile £62,500 £67,500 £63,750
90th Percentile £77,500 £80,000 £77,500
UK median annual salary £53,500 £57,500 £55,000
% change year-on-year -6.96% +4.55% +2.33%

SLA
Job Vacancy Trend in the UK excluding London

Job postings citing SLA as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for SLA in the UK excluding London

SLA
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing SLA in the UK excluding London.

Salary trend for SLA in the UK excluding London

SLA
Salary Histogram in the UK excluding London

Salary distribution for jobs citing SLA in the UK excluding London over the 6 months to 26 July 2024.

Salary histogram for SLA in the UK excluding London

SLA
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the UK excluding London region over the 6 months to 26 July 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +11 415 £32,500 -18.75% 58
North of England -1 313 £32,500 -9.72% 45
Midlands +1 234 £28,119 -25.02% 45
West Midlands +16 182 £28,119 -25.02% 28
South West +15 132 £40,000 -5.88% 21
North West +3 130 £33,000 -20.00% 20
Yorkshire 0 124 £42,500 +23.19% 22
East of England -56 88 £35,000 -33.96% 11
North East +22 59 £24,960 -29.69% 4
Wales +14 53 £27,000 -19.40% 4
East Midlands -31 52 £28,500 -13.64% 17
Scotland -57 49 £29,500 -26.25% 7
Northern Ireland +11 7 £28,000 -37.78% 5
SLA
UK

SLA
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 129 (9.99%) Microsoft Exchange
2 68 (5.27%) SharePoint
3 39 (3.02%) WebLogic
4 27 (2.09%) Oracle Service Bus
5 14 (1.08%) Apache Spark
6 6 (0.46%) CMS
6 6 (0.46%) IIS
6 6 (0.46%) OpenEdge
7 3 (0.23%) Apache
7 3 (0.23%) Confluence
7 3 (0.23%) WebSphere
7 3 (0.23%) WebSphere Application Server
8 2 (0.15%) Exchange Server 2013
9 1 (0.077%) OpenStack
9 1 (0.077%) WordPress
Applications
1 195 (15.10%) Microsoft Office
2 66 (5.11%) Microsoft Excel
3 30 (2.32%) MS Visio
4 11 (0.85%) Microsoft PowerPoint
5 4 (0.31%) Spreadsheet
6 3 (0.23%) Microsoft Project
Business Applications
1 54 (4.18%) Salesforce CRM
2 31 (2.40%) Remedy ITSM
3 13 (1.01%) Infor SunSystems
3 13 (1.01%) iTrent
4 12 (0.93%) SAP S/4HANA
5 11 (0.85%) SAP Oil and Gas
6 7 (0.54%) Dynamics CRM
7 4 (0.31%) Unit4 Business World
8 3 (0.23%) Dynamics AX
9 2 (0.15%) NEC Housing
9 2 (0.15%) SAP ERP
10 1 (0.077%) assyst
10 1 (0.077%) Cognos Business Intelligence
10 1 (0.077%) SAP PP
Cloud Services
1 339 (26.26%) Microsoft 365
2 190 (14.72%) Azure
3 70 (5.42%) SaaS
4 59 (4.57%) AWS
5 41 (3.18%) Entra ID
6 21 (1.63%) Cloud Computing
7 16 (1.24%) Dynamics 365
8 14 (1.08%) OneDrive
9 13 (1.01%) IaaS
10 12 (0.93%) PaaS
11 10 (0.77%) GCP
12 8 (0.62%) Power Platform
13 6 (0.46%) Google Workspace
13 6 (0.46%) Mimecast
14 4 (0.31%) GitHub
14 4 (0.31%) GitHub Actions
15 3 (0.23%) Amazon SQS
15 3 (0.23%) AWS Lambda
15 3 (0.23%) Azure DevOps
15 3 (0.23%) Serverless
Communications & Networking
1 115 (8.91%) Firewall
2 90 (6.97%) WAN
3 83 (6.43%) LAN
4 82 (6.35%) DNS
5 79 (6.12%) DHCP
6 65 (5.03%) TCP/IP
7 58 (4.49%) VPN
8 57 (4.42%) Wi-Fi
9 47 (3.64%) Internet
10 38 (2.94%) SAN
11 29 (2.25%) Wireless
12 24 (1.86%) Network Security
13 16 (1.24%) WLAN
14 15 (1.16%) SD-WAN
14 15 (1.16%) VLAN
15 14 (1.08%) OSPF
15 14 (1.08%) VoIP
16 13 (1.01%) MPLS
17 10 (0.77%) Broadband
18 8 (0.62%) Intranet
Database & Business Intelligence
1 43 (3.33%) Oracle Database
1 43 (3.33%) SQL Server
2 27 (2.09%) Oracle Database 10g
2 27 (2.09%) Oracle Database 11g
2 27 (2.09%) VLDB
3 26 (2.01%) Amazon RDS
4 14 (1.08%) Apache Hive
4 14 (1.08%) Big Data
4 14 (1.08%) Hadoop
4 14 (1.08%) Impala
5 13 (1.01%) BusinessObjects
6 12 (0.93%) Elasticsearch
7 10 (0.77%) DB2
8 6 (0.46%) MySQL
8 6 (0.46%) Power BI
9 5 (0.39%) RDBMS
9 5 (0.39%) Relational Database
10 4 (0.31%) Azure SQL Database
10 4 (0.31%) GIS
11 3 (0.23%) MongoDB
Development Applications
1 26 (2.01%) JIRA
2 13 (1.01%) Oracle Forms
3 3 (0.23%) CircleCI
3 3 (0.23%) Fiddler
3 3 (0.23%) GitLab
3 3 (0.23%) Jenkins
4 2 (0.15%) Git
4 2 (0.15%) Octopus Deploy
4 2 (0.15%) TeamCity
5 1 (0.077%) git-flow
General
1 614 (47.56%) Social Skills
2 205 (15.88%) Analytical Skills
2 205 (15.88%) Finance
3 99 (7.67%) Retail
4 98 (7.59%) Billing
5 78 (6.04%) Organisational Skills
6 77 (5.96%) Law
7 62 (4.80%) Legal
8 59 (4.57%) Telecoms
9 39 (3.02%) Manufacturing
10 35 (2.71%) Inclusion and Diversity
11 34 (2.63%) Presentation Skills
12 25 (1.94%) Public Sector
13 18 (1.39%) Banking
14 17 (1.32%) Police
15 13 (1.01%) Documentation Skills
15 13 (1.01%) Marketing
16 12 (0.93%) Back Office
16 12 (0.93%) Local Government
17 7 (0.54%) Automotive
Job Titles
1 248 (19.21%) Analyst
2 146 (11.31%) Support Engineer
3 121 (9.37%) Support Analyst
4 119 (9.22%) IT Support
5 110 (8.52%) Service Manager
6 98 (7.59%) Lead
7 83 (6.43%) Senior
8 82 (6.35%) Applications Support
8 82 (6.35%) Service Analyst
9 75 (5.81%) Service Desk Analyst
10 71 (5.50%) Team Leader
11 68 (5.27%) Infrastructure Engineer
12 58 (4.49%) IT Engineer
13 57 (4.42%) IT Manager
14 54 (4.18%) Business Development Manager
14 54 (4.18%) Business Manager
14 54 (4.18%) Development Manager
15 52 (4.03%) 1st Line Support
16 51 (3.95%) Applications Support Analyst
16 51 (3.95%) IT Analyst
Libraries, Frameworks & Software Standards
1 13 (1.01%) 802.1X
1 13 (1.01%) Spring
2 12 (0.93%) J2EE
2 12 (0.93%) Java EE
3 8 (0.62%) HTML
3 8 (0.62%) XML
4 7 (0.54%) Web Services
5 6 (0.46%) .NET
5 6 (0.46%) BREW
6 5 (0.39%) CSS
6 5 (0.39%) NETCONF
7 3 (0.23%) EDI
7 3 (0.23%) LDAP
7 3 (0.23%) OLE
8 2 (0.15%) Ajax
8 2 (0.15%) AngularJS
8 2 (0.15%) React
8 2 (0.15%) RESTful
9 1 (0.077%) Middleware
9 1 (0.077%) Spring Boot
Miscellaneous
1 168 (13.01%) Self-Motivation
2 100 (7.75%) Driving Licence
3 93 (7.20%) Video Conferencing
4 89 (6.89%) Digital Signage
4 89 (6.89%) Video\Live Streaming
5 69 (5.34%) Management Information System
6 58 (4.49%) Data Centre
7 29 (2.25%) Clustering
7 29 (2.25%) EPoS
8 22 (1.70%) Public Cloud
9 21 (1.63%) Onboarding
10 17 (1.32%) Cloud Native
11 15 (1.16%) PKI
11 15 (1.16%) Team-Oriented Environment
12 12 (0.93%) IoT
13 11 (0.85%) BYOD
13 11 (0.85%) CMDB
14 8 (0.62%) Product Ownership
15 7 (0.54%) Data Structures
15 7 (0.54%) Operational Technology
Operating Systems
1 381 (29.51%) Windows
2 173 (13.40%) Windows Server
3 112 (8.68%) Windows 10
4 92 (7.13%) Linux
5 49 (3.80%) Windows Server 2012
6 46 (3.56%) Windows Server 2019
7 45 (3.49%) Unix
8 41 (3.18%) Windows Server 2016
9 37 (2.87%) Apple iOS
10 27 (2.09%) Solaris
11 25 (1.94%) Android
12 13 (1.01%) AIX
12 13 (1.01%) Windows 7
13 8 (0.62%) Mac OS
14 6 (0.46%) Windows 8
14 6 (0.46%) Windows Server 2003
15 5 (0.39%) Red Hat Enterprise Linux
15 5 (0.39%) Windows Server 2008
16 3 (0.23%) CentOS
16 3 (0.23%) Ubuntu
Processes & Methodologies
1 461 (35.71%) Customer Service
2 358 (27.73%) ITIL
3 322 (24.94%) Problem-Solving
4 206 (15.96%) Service Delivery
5 177 (13.71%) Service Management
6 129 (9.99%) Incident Management
7 115 (8.91%) Continuous Improvement
7 115 (8.91%) Infrastructure Engineering
8 103 (7.98%) CRM
8 103 (7.98%) Presales
9 101 (7.82%) Time Management
10 100 (7.75%) Logistics
11 93 (7.20%) Preventative Maintenance
12 91 (7.05%) ITSM
13 83 (6.43%) Cybersecurity
14 80 (6.20%) Mentoring
15 75 (5.81%) Decision-Making
16 74 (5.73%) Customer Experience
17 71 (5.50%) Problem Management
18 69 (5.34%) Business Development
Programming Languages
1 120 (9.30%) SQL
2 44 (3.41%) PowerShell
3 30 (2.32%) Python
4 28 (2.17%) PL/SQL
5 18 (1.39%) Java
6 15 (1.16%) ActionScript
6 15 (1.16%) VB
7 14 (1.08%) Scala
8 12 (0.93%) Shell Script
9 10 (0.77%) C#
9 10 (0.77%) JavaScript
10 6 (0.46%) Progress 4GL
11 5 (0.39%) Bash
12 2 (0.15%) PHP
13 1 (0.077%) C
13 1 (0.077%) C++
13 1 (0.077%) Embedded C
13 1 (0.077%) Perl
Qualifications
1 184 (14.25%) Degree
2 155 (12.01%) Security Cleared
3 79 (6.12%) SC Cleared
4 49 (3.80%) ITIL Certification
5 48 (3.72%) Cisco Certification
6 46 (3.56%) BPSS Clearance
7 45 (3.49%) CCNA
8 40 (3.10%) Microsoft Certification
9 28 (2.17%) CCNP
10 24 (1.86%) Azure Certification
11 19 (1.47%) APMP
12 16 (1.24%) Computer Science Degree
12 16 (1.24%) DV Cleared
13 15 (1.16%) DBS Check
14 12 (0.93%) A+ Certification
15 11 (0.85%) ITIL Foundation Certificate
15 11 (0.85%) Network+ Certification
16 9 (0.70%) MCP
17 8 (0.62%) HND
18 7 (0.54%) PMI Certification
Quality Assurance & Compliance
1 51 (3.95%) ISO/IEC 27001
2 34 (2.63%) GDPR
3 26 (2.01%) PCI DSS
4 23 (1.78%) Cyber Essentials
5 22 (1.70%) PMO
6 16 (1.24%) QA
7 10 (0.77%) ISO 9001
8 9 (0.70%) Data Quality
9 8 (0.62%) Accessibility
10 5 (0.39%) HIPAA
11 4 (0.31%) NIST
12 2 (0.15%) COBIT
12 2 (0.15%) GRC
12 2 (0.15%) ISO/IEC 20000
13 1 (0.077%) Cyber Essentials PLUS
13 1 (0.077%) ISO 22301
13 1 (0.077%) NEBOSH
13 1 (0.077%) SOC 2
System Software
1 279 (21.61%) Active Directory
2 98 (7.59%) VMware Infrastructure
3 44 (3.41%) Hyper-V
4 42 (3.25%) Firmware
5 27 (2.09%) Oracle RAC
6 23 (1.78%) vSphere
7 22 (1.70%) KVM
8 20 (1.55%) XenApp
9 18 (1.39%) VMware ESXi
10 15 (1.16%) OpenSSH
11 7 (0.54%) Virtual Desktop
12 5 (0.39%) Virtual Machines
12 5 (0.39%) XenDesktop
13 4 (0.31%) Docker
13 4 (0.31%) VMware Workstation
14 2 (0.15%) Virtual Servers
15 1 (0.077%) Lustre
15 1 (0.077%) Slurm Workload Manager
15 1 (0.077%) Terminal Server
Systems Management
1 72 (5.58%) Microsoft Intune
2 33 (2.56%) SCCM
3 28 (2.17%) Oracle RMAN
4 27 (2.09%) Data Guard
5 23 (1.78%) vCenter Server
6 15 (1.16%) IBM BigFix
6 15 (1.16%) PowerCLI
7 13 (1.01%) NetBackup
8 12 (0.93%) Backup Exec
8 12 (0.93%) OpenSSO
8 12 (0.93%) Single Sign-On
9 9 (0.70%) WSUS
10 7 (0.54%) Terraform
11 4 (0.31%) Cacti
11 4 (0.31%) ServiceCenter
12 3 (0.23%) CA Single Sign-On
12 3 (0.23%) Jamf Pro
12 3 (0.23%) Kubernetes
12 3 (0.23%) Nessus
12 3 (0.23%) Systems Management Server (SMS)
Vendors
1 481 (37.26%) Microsoft
2 158 (12.24%) VMware
3 98 (7.59%) Cisco
4 89 (6.89%) SAP
5 69 (5.34%) Oracle
6 60 (4.65%) Citrix
6 60 (4.65%) HP
6 60 (4.65%) Salesforce
7 59 (4.57%) Dell
8 51 (3.95%) ServiceNow
9 49 (3.80%) IBM
10 47 (3.64%) Remedy
11 38 (2.94%) Apple
11 38 (2.94%) NetApp
12 32 (2.48%) Sun
13 19 (1.47%) Fortinet
14 18 (1.39%) Red Hat
14 18 (1.39%) Veeam
15 17 (1.32%) Juniper
16 14 (1.08%) WatchGuard