Period
to 22 June 2021

The following table provides summary statistics for permanent job vacancies advertised in the UK excluding London with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 22 June 2021 with a comparison to the same period in the previous 2 years.

ITIL
UK > UK excluding London
6 months to
22 Jun 2021
Same period 2020 Same period 2019
Rank 44 32 24
Rank change year-on-year -12 -8 +3
Permanent jobs citing ITIL 3,124 2,995 6,946
As % of all permanent jobs advertised in the UK excluding London 5.54% 6.65% 8.43%
As % of the Processes & Methodologies category 5.98% 7.28% 9.18%
Number of salaries quoted 2,355 2,338 5,150
10th Percentile £24,000 £25,000 £23,500
25th Percentile £31,250 £31,250 £30,000
Median annual salary (50th Percentile) £42,500 £43,000 £42,500
Median % change year-on-year -1.16% +1.18% -
75th Percentile £55,000 £56,250 £54,750
90th Percentile £67,500 £68,750 £66,250
UK median annual salary £46,000 £47,500 £45,000
% change year-on-year -3.16% +5.56% -

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the UK excluding London with a requirement for process or methodology skills.

All Process and Methodology Skills
UK excluding London
Permanent vacancies with a requirement for process or methodology skills 52,198 41,146 75,662
As % of all permanent IT jobs advertised in the UK excluding London 92.51% 91.39% 91.84%
Number of salaries quoted 36,294 32,919 59,170
10th Percentile £30,500 £29,000 £27,500
25th Percentile £37,500 £36,250 £34,250
Median annual salary (50th Percentile) £49,500 £47,500 £45,000
Median % change year-on-year +4.21% +5.56% -
75th Percentile £62,500 £61,250 £58,750
90th Percentile £74,600 £73,250 £70,000
UK median annual salary £55,000 £55,000 £52,500
% change year-on-year - +4.76% +5.00%

ITIL
Job Vacancy Trend in the UK excluding London

Job postings citing ITIL as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for ITIL in the UK excluding London

ITIL
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing ITIL in the UK excluding London.

Salary trend for ITIL in the UK excluding London

ITIL
Salary Histogram in the UK excluding London

Salary distribution for jobs citing ITIL in the UK excluding London over the 6 months to 22 June 2021.

Salary histogram for ITIL in the UK excluding London

ITIL
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the UK excluding London region over the 6 months to 22 June 2021. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +4 951 £47,500 -5.00% 129
North of England -24 649 £38,438 -7.38% 120
Midlands -5 644 £42,500 -3.41% 101
West Midlands -13 425 £42,500 -5.56% 61
South West -15 392 £42,500 -4.47% 54
East of England +6 319 £42,500 - 34
North West -33 306 £40,000 -5.88% 63
Yorkshire -14 291 £36,500 -14.12% 45
East Midlands -7 218 £41,567 +5.23% 40
Scotland -18 138 £37,500 -4.26% 34
Wales -21 66 £44,361 +16.74% 13
North East -23 54 £42,500 +21.43% 12
Northern Ireland -24 6 £45,000 -5.26% 2
ITIL
UK

For the 6 months to 22 June 2021, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the UK excluding London region with a requirement for ITIL.

1 1,193 (38.19%) Microsoft
2 1,006 (32.20%) Social Skills
3 990 (31.69%) Windows
4 782 (25.03%) Azure
5 757 (24.23%) Service Management
6 751 (24.04%) Microsoft 365
7 727 (23.27%) Active Directory
8 639 (20.45%) VMware
9 603 (19.30%) Agile Software Development
10 527 (16.87%) SLA
11 514 (16.45%) Windows Server
12 497 (15.91%) Problem-Solving
13 490 (15.69%) Service Delivery
14 484 (15.49%) Firewall
15 447 (14.31%) VMware Infrastructure
16 418 (13.38%) Finance
17 405 (12.96%) SQL
18 375 (12.00%) Linux
19 366 (11.72%) Change Management
20 364 (11.65%) AWS
21 360 (11.52%) PowerShell
22 346 (11.08%) Project Management
23 341 (10.92%) DevOps
24 332 (10.63%) Cisco
25 324 (10.37%) Analytical Skills
26 323 (10.34%) ITIL Certification
27 296 (9.48%) Degree
28 292 (9.35%) Security Cleared
28 292 (9.35%) Incident Management
28 292 (9.35%) ITSM

ITIL
Co-occurring IT Skills in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 207 (6.63%) SharePoint
2 157 (5.03%) Confluence
3 112 (3.59%) MS Exchange
4 40 (1.28%) IIS
5 35 (1.12%) Skype for Business
6 32 (1.02%) Exchange Server 2013
7 24 (0.77%) Exchange Server 2010
8 19 (0.61%) OpenStack
9 15 (0.48%) Elasticsearch
10 11 (0.35%) Apache
11 10 (0.32%) CMS
12 9 (0.29%) SharePoint 2013
13 8 (0.26%) BizTalk Server
13 8 (0.26%) Oracle SOA Suite
14 6 (0.19%) nginx
15 5 (0.16%) Tomcat
16 4 (0.13%) Drupal
16 4 (0.13%) Exchange Server 2007
16 4 (0.13%) JBoss
16 4 (0.13%) Liferay
Applications
1 266 (8.51%) Microsoft Office
2 84 (2.69%) Microsoft Excel
3 46 (1.47%) Microsoft PowerPoint
4 43 (1.38%) Microsoft Project
5 25 (0.80%) MS Visio
6 5 (0.16%) Spreadsheet
7 2 (0.064%) AutoCAD
8 1 (0.032%) GIMP
8 1 (0.032%) Photoshop
8 1 (0.032%) Snagit
Business Applications
1 20 (0.64%) Remedy ITSM
2 18 (0.58%) Dynamics CRM
3 11 (0.35%) Dynamics NAV
4 10 (0.32%) SAP S/4HANA
5 7 (0.22%) NetSuite
5 7 (0.22%) Sentinel
6 6 (0.19%) Sparx Enterprise Architect
7 5 (0.16%) Oracle EBS
7 5 (0.16%) Oracle ERP
7 5 (0.16%) Salesforce.com CRM
8 4 (0.13%) Dynamics AX
8 4 (0.13%) SAP ERP
9 3 (0.096%) Magento
9 3 (0.096%) Visualfiles
10 2 (0.064%) Elite 3E
10 2 (0.064%) Oracle Payables
10 2 (0.064%) Oracle Receivables
10 2 (0.064%) SAP PS
10 2 (0.064%) SAP QM
10 2 (0.064%) Workfront
Cloud Services
1 782 (25.03%) Azure
2 751 (24.04%) Microsoft 365
3 364 (11.65%) AWS
4 151 (4.83%) SaaS
5 125 (4.00%) Azure Active Directory
6 119 (3.81%) PaaS
7 112 (3.59%) IaaS
8 87 (2.78%) Power Platform
9 65 (2.08%) GCP
10 56 (1.79%) Cloud Computing
11 49 (1.57%) OneDrive
12 39 (1.25%) PowerApps
13 30 (0.96%) Dynamics 365
14 23 (0.74%) Google Workspace
15 22 (0.70%) OpenShift
16 19 (0.61%) Power Automate
17 17 (0.54%) Amazon EKS
18 15 (0.48%) Azure ExpressRoute
19 14 (0.45%) Azure Data Factory
19 14 (0.45%) GitHub
Communications & Networking
1 484 (15.49%) Firewall
2 258 (8.26%) WAN
3 252 (8.07%) LAN
4 211 (6.75%) VPN
5 195 (6.24%) DNS
6 161 (5.15%) DHCP
7 155 (4.96%) VLAN
8 150 (4.80%) TCP/IP
9 131 (4.19%) Network Security
10 122 (3.91%) OSPF
11 119 (3.81%) SAN
12 111 (3.55%) IPv4
13 91 (2.91%) Wi-Fi
14 76 (2.43%) VoIP
14 76 (2.43%) Wireless
15 71 (2.27%) MPLS
16 62 (1.98%) Internet
17 58 (1.86%) Skype
18 46 (1.47%) Unified Communications
19 45 (1.44%) Cisco ISE
Database & Business Intelligence
1 234 (7.49%) SQL Server
2 57 (1.82%) Power BI
3 41 (1.31%) Data Warehouse
4 40 (1.28%) MySQL
5 39 (1.25%) SQL Server Reporting Services
6 37 (1.18%) SQL Server Integration Services
7 32 (1.02%) Azure SQL Database
8 30 (0.96%) Relational Database
9 21 (0.67%) Oracle Database
10 20 (0.64%) Amazon RDS
11 16 (0.51%) PostgreSQL
12 15 (0.48%) Big Data
13 13 (0.42%) MongoDB
14 12 (0.38%) SQL Server 2014
15 11 (0.35%) SQL Server Analysis Services
16 10 (0.32%) NoSQL
17 9 (0.29%) Data Lake
18 8 (0.26%) SQL Server 2016
18 8 (0.26%) Tableau
19 7 (0.22%) SQL Server 2012
Development Applications
1 207 (6.63%) JIRA
2 134 (4.29%) Git (software)
3 80 (2.56%) Subversion
4 41 (1.31%) Jenkins
5 21 (0.67%) Maven
6 20 (0.64%) GitLab
7 18 (0.58%) Bitbucket
8 16 (0.51%) Eclipse
9 15 (0.48%) Rational Quality Manager
9 15 (0.48%) Rational Rhapsody
9 15 (0.48%) Rational Team Concert
10 13 (0.42%) Selenium
11 12 (0.38%) Cucumber
11 12 (0.38%) Gradle
12 10 (0.32%) Team Foundation Server
13 8 (0.26%) Visual Studio
14 7 (0.22%) SQL Server Management Studio (SSMS)
14 7 (0.22%) Vagrant
15 6 (0.19%) Burp Suite
15 6 (0.19%) Metasploit
General
1 1,006 (32.20%) Social Skills
2 418 (13.38%) Finance
3 324 (10.37%) Analytical Skills
4 213 (6.82%) Public Sector
5 166 (5.31%) Telecoms
6 157 (5.03%) Organisational Skills
7 112 (3.59%) Retail
8 106 (3.39%) Legal
9 99 (3.17%) Law
10 94 (3.01%) Influencing Skills
10 94 (3.01%) Manufacturing
11 81 (2.59%) Presentation Skills
12 63 (2.02%) Digital Economy
13 59 (1.89%) Marketing
14 49 (1.57%) Banking
15 46 (1.47%) Billing
16 38 (1.22%) Games
17 34 (1.09%) Electronics
18 33 (1.06%) Automotive
19 29 (0.93%) Local Government
Job Titles
1 620 (19.85%) Analyst
2 258 (8.26%) Service Manager
3 217 (6.95%) Infrastructure Engineer
4 203 (6.50%) Service Analyst
5 194 (6.21%) IT Manager
6 188 (6.02%) Support Analyst
7 174 (5.57%) Service Desk Analyst
8 169 (5.41%) Architect
9 165 (5.28%) Support Engineer
10 158 (5.06%) 2nd Line Support
11 147 (4.71%) Team Leader
12 144 (4.61%) IT Support
12 144 (4.61%) Network Engineer
13 124 (3.97%) Applications Support
14 123 (3.94%) IT Analyst
15 118 (3.78%) IT Engineer
16 111 (3.55%) Delivery Manager
17 103 (3.30%) Service Delivery Manager
18 92 (2.94%) Consultant
19 89 (2.85%) IT Services Manager
Libraries, Frameworks & Software Standards
1 146 (4.67%) Web Services
2 64 (2.05%) .NET
3 37 (1.18%) REST
4 29 (0.93%) HTML
5 27 (0.86%) SOAP
6 24 (0.77%) Middleware
7 18 (0.58%) AngularJS
7 18 (0.58%) XML
8 17 (0.54%) .NET Framework
8 17 (0.54%) ASP.NET
9 15 (0.48%) JTS
10 14 (0.45%) CSS
10 14 (0.45%) JSON
10 14 (0.45%) Spring
11 13 (0.42%) LDAP
11 13 (0.42%) RESTful
11 13 (0.42%) WML
12 12 (0.38%) Node.js
13 11 (0.35%) .NET Core
13 11 (0.35%) Elastic Stack
Miscellaneous
1 226 (7.23%) Management Information System
2 219 (7.01%) Data Centre
3 153 (4.90%) Public Cloud
4 117 (3.75%) Self-Motivation
5 95 (3.04%) Hybrid Cloud
6 67 (2.14%) Driving Licence
7 62 (1.98%) User Experience
8 53 (1.70%) CMDB
9 50 (1.60%) Private Cloud
10 36 (1.15%) Replication
11 32 (1.02%) Virtual Team
12 31 (0.99%) Clustering
13 29 (0.93%) Cloud Native
14 27 (0.86%) Enterprise Software
15 24 (0.77%) Robotics
16 23 (0.74%) PKI
17 22 (0.70%) Smartphone
18 16 (0.51%) Client/Server
19 15 (0.48%) NHS
20 13 (0.42%) Thin Client
Operating Systems
1 990 (31.69%) Windows
2 514 (16.45%) Windows Server
3 375 (12.00%) Linux
4 280 (8.96%) Windows 10
5 167 (5.35%) Windows Server 2016
6 161 (5.15%) Windows Server 2012
7 109 (3.49%) Unix
8 76 (2.43%) CentOS
9 72 (2.30%) Windows 7
10 68 (2.18%) Windows Server 2008
11 65 (2.08%) Windows Server 2019
12 64 (2.05%) Ubuntu
13 57 (1.82%) Android
14 56 (1.79%) Red Hat Enterprise Linux
15 36 (1.15%) Mac OS
16 24 (0.77%) Mac OS X
17 21 (0.67%) Windows 8
18 20 (0.64%) Apple iOS
19 19 (0.61%) Windows Server 2003
20 15 (0.48%) Windows XP
Processes & Methodologies
1 757 (24.23%) Service Management
2 603 (19.30%) Agile Software Development
3 497 (15.91%) Problem-Solving
4 490 (15.69%) Service Delivery
5 366 (11.72%) Change Management
6 346 (11.08%) Project Management
7 341 (10.92%) DevOps
8 292 (9.35%) Incident Management
8 292 (9.35%) ITSM
9 283 (9.06%) Infrastructure Engineering
10 251 (8.03%) ITIL V3
11 247 (7.91%) Problem Management
11 247 (7.91%) Stakeholder Management
12 232 (7.43%) Continuous Improvement
13 228 (7.30%) Configuration Management
13 228 (7.30%) Scrum
14 227 (7.27%) PRINCE2
15 214 (6.85%) SDLC
16 201 (6.43%) Line Management
17 194 (6.21%) Information Security
Programming Languages
1 405 (12.96%) SQL
2 360 (11.52%) PowerShell
3 156 (4.99%) Python
4 131 (4.19%) Bash Shell
5 60 (1.92%) C
6 56 (1.79%) Java
7 47 (1.50%) JavaScript
8 45 (1.44%) C#
9 28 (0.90%) T-SQL
10 25 (0.80%) PHP
11 23 (0.74%) VB
12 22 (0.70%) Perl
13 17 (0.54%) PL/SQL
14 16 (0.51%) C++
14 16 (0.51%) Ruby
15 10 (0.32%) VB.NET
15 10 (0.32%) VBScript
16 6 (0.19%) Shell Script
16 6 (0.19%) TypeScript
17 5 (0.16%) Apex Code
Qualifications
1 323 (10.34%) ITIL Certification
2 296 (9.48%) Degree
3 292 (9.35%) Security Cleared
4 215 (6.88%) SC Cleared
5 182 (5.83%) Microsoft Certification
6 169 (5.41%) Cisco Certification
7 129 (4.13%) ITIL Foundation Certificate
8 115 (3.68%) CCNA
9 97 (3.10%) MCSE
10 84 (2.69%) CCNP
11 78 (2.50%) MCSA
12 72 (2.30%) CISSP
13 51 (1.63%) DV Cleared
14 50 (1.60%) CISM
15 41 (1.31%) CISA
15 41 (1.31%) RHCE
16 39 (1.25%) MCP
17 38 (1.22%) VMware Certified Professional (VCP)
18 37 (1.18%) GIAC
19 32 (1.02%) Computer Science Degree
Quality Assurance & Compliance
1 527 (16.87%) SLA
2 207 (6.63%) ISO/IEC 27001
3 164 (5.25%) GDPR
4 79 (2.53%) COBIT
5 77 (2.46%) QA
6 56 (1.79%) NIST
7 53 (1.70%) ISO/IEC 20000
8 43 (1.38%) ISO 9001
9 41 (1.31%) Cyber Essentials
10 40 (1.28%) PCI DSS
11 33 (1.06%) GRC
12 29 (0.93%) BS25999
13 27 (0.86%) Data Quality
14 23 (0.74%) Cyber Essentials PLUS
15 22 (0.70%) PMO
16 18 (0.58%) PMBOK
17 16 (0.51%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
18 9 (0.29%) Accessibility
19 7 (0.22%) NIST 800
19 7 (0.22%) Sarbanes-Oxley
System Software
1 727 (23.27%) Active Directory
2 447 (14.31%) VMware Infrastructure
3 205 (6.56%) Hyper-V
4 140 (4.48%) Docker
5 137 (4.39%) VMware ESXi
6 80 (2.56%) vSphere
7 59 (1.89%) XenApp
8 42 (1.34%) XenDesktop
9 31 (0.99%) Virtual Machines
10 28 (0.90%) Virtual Desktop
10 28 (0.90%) Virtual Servers
11 26 (0.83%) BitLocker
12 21 (0.67%) Microsoft Virtual Server
13 17 (0.54%) VMware NSX
14 14 (0.45%) VMware Workstation
15 13 (0.42%) Microsoft App-V
16 12 (0.38%) Firmware
17 10 (0.32%) Shibboleth
18 9 (0.29%) Terminal Services
19 6 (0.19%) NFS
Systems Management
1 218 (6.98%) SCCM
2 183 (5.86%) Ansible
3 156 (4.99%) Microsoft Intune
4 123 (3.94%) Puppet
5 82 (2.62%) Terraform
6 47 (1.50%) Kubernetes
7 37 (1.18%) WSUS
8 36 (1.15%) Single Sign-On
9 31 (0.99%) Jamf Pro
10 27 (0.86%) SCOM
11 20 (0.64%) FortiGate
11 20 (0.64%) Nessus
11 20 (0.64%) vRealize
12 18 (0.58%) Opscode Chef
13 17 (0.54%) AirWatch
14 15 (0.48%) vCenter Server
15 14 (0.45%) IBM BigFix
16 13 (0.42%) SCOrch
17 11 (0.35%) Active Directory Federation Services
18 9 (0.29%) Microsoft Data Protection Manager
Vendors
1 1,193 (38.19%) Microsoft
2 639 (20.45%) VMware
3 332 (10.63%) Cisco
4 219 (7.01%) Citrix
5 211 (6.75%) ServiceNow
6 163 (5.22%) Oracle
7 100 (3.20%) SAP
8 84 (2.69%) IBM
9 82 (2.62%) Veeam
10 79 (2.53%) Google
11 74 (2.37%) Red Hat
12 71 (2.27%) Meraki
13 65 (2.08%) HP
14 51 (1.63%) Apple
14 51 (1.63%) Dell
15 48 (1.54%) Remedy
16 47 (1.50%) Palo Alto
17 46 (1.47%) SolarWinds
18 45 (1.44%) CheckPoint
19 43 (1.38%) Juniper