ITIL Job Trends in the UK excluding London

ITIL (Information Technology Infrastructure Library)
UK > UK excluding London

The table below provides summary statistics and salary benchmarking for jobs advertised in the UK excluding London requiring ITIL skills. It covers permanent job vacancies from the 6 months leading up to 18 August 2026, with comparisons to the same periods in the previous two years.

6 months to
18 Aug 2026
Same period 2025 Same period 2024
Rank 62 54 47
Rank change year-on-year -8 -7 -11
Permanent jobs citing ITIL 1,905 1,490 2,483
As % of all permanent jobs in the UK excluding London 2.44% 4.29% 4.18%
As % of the Processes & Methodologies category 3.46% 4.91% 5.34%
Number of salaries quoted 1,280 1,079 1,681
10th Percentile £28,975 £27,750 £27,500
25th Percentile £35,500 £31,250 £32,500
Median annual salary (50th Percentile) £46,500 £40,350 £45,000
Median % change year-on-year +15.24% -10.33% -1.52%
75th Percentile £62,500 £55,100 £57,500
90th Percentile £77,500 £67,500 £66,250
UK median annual salary £52,500 £47,000 £50,000
% change year-on-year +11.70% -6.00% -

All Process & Methodology Skills
UK excluding London

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the UK excluding London.

Permanent vacancies with a requirement for process or methodology skills 55,038 30,334 46,537
As % of all permanent jobs advertised in the UK excluding London 70.39% 87.27% 78.38%
Number of salaries quoted 38,742 16,516 29,114
10th Percentile £30,000 £26,500 £29,750
25th Percentile £40,000 £32,500 £38,500
Median annual salary (50th Percentile) £55,000 £47,500 £50,000
Median % change year-on-year +15.79% -5.00% -9.09%
75th Percentile £70,000 £65,000 £65,000
90th Percentile £86,250 £80,000 £80,000
UK median annual salary £60,000 £55,000 £55,000
% change year-on-year +9.09% - -8.71%

ITIL
Job Vacancy Trend in the UK excluding London

Historical trend showing the proportion of permanent IT job postings citing ITIL relative to all permanent IT jobs advertised in the UK excluding London.

ITIL job vacancy trend in the UK excluding London

ITIL
Salary Trend in the UK excluding London

Salary distribution trend for jobs in the UK excluding London citing ITIL.

Salary distribution trend for jobs in the UK excluding London citing ITIL

ITIL
Salary Histogram in the UK excluding London

Salary distribution for jobs citing ITIL in the UK excluding London over the 6 months to 18 August 2026.

Salary histogram for ITIL in the UK excluding London

ITIL
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the UK excluding London region over the 6 months to 18 August 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North of England +3 480 £45,000 +20.00% 145
South East -1 433 £46,000 +10.84% 179
Midlands -1 305 £50,000 +11.11% 83
North West +26 242 £47,500 +11.76% 87
South West -37 212 £47,500 +18.75% 61
Yorkshire -9 186 £42,500 +30.77% 29
West Midlands -3 177 £51,250 -2.38% 50
East of England -21 161 £60,000 +50.00% 55
Northern Ireland +3 152 £63,750 +35.64% 10
East Midlands 0 128 £50,000 +42.86% 33
Scotland +12 82 £38,000 -12.14% 23
Wales -22 81 £45,000 +18.13% 22
North East -55 52 £43,000 +37.60% 32
ITIL
UK

ITIL
Co-Occurring Skills & Capabilities in the UK excluding London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 186 (9.76%) SharePoint
2 162 (8.50%) Microsoft Exchange
3 21 (1.10%) Confluence
4 16 (0.84%) IIS
4 16 (0.84%) OpenStack
5 13 (0.68%) Skype for Business
6 7 (0.37%) Apache
7 4 (0.21%) CMS
8 3 (0.16%) ArcGIS
8 3 (0.16%) SAS
9 2 (0.10%) nginx
9 2 (0.10%) Oracle Workflow
9 2 (0.10%) Tomcat
10 1 (0.052%) JBoss
10 1 (0.052%) Oracle SOA Suite
10 1 (0.052%) WebLogic
10 1 (0.052%) WordPress
Applications
1 141 (7.40%) Microsoft Office
2 38 (1.99%) Microsoft Excel
3 20 (1.05%) Microsoft Project
4 12 (0.63%) Microsoft PowerPoint
5 4 (0.21%) Windchill
6 3 (0.16%) Adobe Creative Suite
6 3 (0.16%) Chatbot
6 3 (0.16%) MS Visio
6 3 (0.16%) Trello
7 1 (0.052%) Spreadsheet
Business Applications
1 21 (1.10%) Dynamics CRM
2 17 (0.89%) SAP ERP
3 14 (0.73%) SAP QM
3 14 (0.73%) SAP S/4HANA
4 13 (0.68%) Remedy ITSM
5 12 (0.63%) NetSuite
6 10 (0.52%) Dynamics AX
6 10 (0.52%) Dynamics NAV
7 6 (0.31%) Workday HCM
8 4 (0.21%) Payment Gateway
8 4 (0.21%) Shopify
9 2 (0.10%) Dynamics GP
9 2 (0.10%) Integrated Workplace Management System
9 2 (0.10%) Oracle EBS
9 2 (0.10%) Oracle Financials
9 2 (0.10%) Oracle iProcurement
10 1 (0.052%) Elite 3E
10 1 (0.052%) OpenText VIM for SAP
10 1 (0.052%) Oracle ERP
10 1 (0.052%) SystmOne
Cloud Services
1 655 (34.38%) Microsoft 365
2 598 (31.39%) Azure
3 297 (15.59%) Entra ID
4 268 (14.07%) AWS
5 154 (8.08%) SaaS
6 100 (5.25%) Power Platform
7 62 (3.25%) OneDrive
8 50 (2.62%) Power Automate
9 49 (2.57%) PowerApps
10 44 (2.31%) Dynamics 365
11 38 (1.99%) AWS CloudFormation
12 37 (1.94%) Microsoft Purview
13 34 (1.78%) Serverless
14 32 (1.68%) AWS Lambda
15 30 (1.57%) Amazon ECS
16 29 (1.52%) Azure Sentinel
16 29 (1.52%) PaaS
17 28 (1.47%) Amazon S3
18 25 (1.31%) IaaS
19 24 (1.26%) Mimecast
Communications & Networking
1 218 (11.44%) Firewall
2 168 (8.82%) DNS
3 136 (7.14%) WAN
4 128 (6.72%) LAN
5 121 (6.35%) DHCP
6 116 (6.09%) VPN
7 87 (4.57%) TCP/IP
8 59 (3.10%) VLAN
9 55 (2.89%) Wi-Fi
10 45 (2.36%) VoIP
11 41 (2.15%) Wireless
12 39 (2.05%) Network Security
13 30 (1.57%) Remote Desktop
14 28 (1.47%) Broadband
15 24 (1.26%) BGP
16 22 (1.15%) SD-WAN
17 19 (1.00%) MPLS
18 18 (0.94%) SAN
19 17 (0.89%) 4G
20 16 (0.84%) SSL
Database & Business Intelligence
1 58 (3.04%) Power BI
2 51 (2.68%) SQL Server
3 19 (1.00%) MySQL
4 17 (0.89%) DynamoDB
5 16 (0.84%) PostgreSQL
6 14 (0.73%) Azure SQL Database
7 13 (0.68%) Amazon RDS
8 8 (0.42%) Oracle Database
9 5 (0.26%) Data Lake
9 5 (0.26%) SQL Server Reporting Services
10 4 (0.21%) Crystal Reports
11 3 (0.16%) Data Warehouse
11 3 (0.16%) MongoDB
11 3 (0.16%) NonStop SQL
11 3 (0.16%) Relational Database
11 3 (0.16%) SAP HANA
12 2 (0.10%) KNIME
12 2 (0.10%) NoSQL
12 2 (0.10%) Oracle BI Publisher
12 2 (0.10%) Oracle Reports
Development Applications
1 150 (7.87%) JIRA
2 29 (1.52%) GitLab
3 21 (1.10%) Jenkins
4 19 (1.00%) Git
5 17 (0.89%) Cypress.io
5 17 (0.89%) Maven
6 16 (0.84%) SonarQube
7 5 (0.26%) Zephyr
8 4 (0.21%) Selenium
9 3 (0.16%) Bitbucket
10 2 (0.10%) Atlassian Bamboo
10 2 (0.10%) git-flow
10 2 (0.10%) Ranorex
10 2 (0.10%) Rational DOORS
10 2 (0.10%) Robot Framework
11 1 (0.052%) Oracle Forms
11 1 (0.052%) ScriptRunner
11 1 (0.052%) Yeoman
General
1 913 (47.93%) Social Skills
2 285 (14.96%) Analytical Skills
3 278 (14.59%) Finance
4 145 (7.61%) Public Sector
5 126 (6.61%) Law
6 106 (5.56%) Legal
7 101 (5.30%) Organisational Skills
8 85 (4.46%) Manufacturing
9 83 (4.36%) Retail
10 70 (3.67%) Inclusion and Diversity
11 64 (3.36%) Influencing Skills
12 48 (2.52%) Presentation Skills
13 43 (2.26%) Swedish Language
14 40 (2.10%) Documentation Skills
15 38 (1.99%) Aerospace
16 31 (1.63%) Marketing
17 29 (1.52%) Military
18 28 (1.47%) Telecoms
19 25 (1.31%) Games
20 12 (0.63%) Advertising
Job Titles
1 375 (19.69%) Analyst
2 239 (12.55%) IT Support
3 237 (12.44%) Senior
4 212 (11.13%) IT Manager
5 192 (10.08%) Service Manager
6 169 (8.87%) Support Analyst
7 153 (8.03%) Support Engineer
8 143 (7.51%) Service Analyst
9 128 (6.72%) IT Engineer
10 123 (6.46%) Lead
11 122 (6.40%) IT Services Manager
12 118 (6.19%) Service Desk Analyst
13 108 (5.67%) IT Analyst
14 102 (5.35%) Infrastructure Engineer
14 102 (5.35%) Senior Manager
15 89 (4.67%) IT Support Engineer
16 82 (4.30%) 2nd Line Support
17 80 (4.20%) Architect
18 73 (3.83%) Applications Support
19 65 (3.41%) IT Support Analyst
Libraries, Frameworks & Software Standards
1 64 (3.36%) Middleware
2 21 (1.10%) AngularJS
3 20 (1.05%) REST
4 19 (1.00%) SOAP
5 18 (0.94%) Spring Boot
6 17 (0.89%) Jest
7 16 (0.84%) Gherkin
7 16 (0.84%) SAP Fiori
8 11 (0.58%) CSS
9 10 (0.52%) .NET
9 10 (0.52%) HTML
10 9 (0.47%) SAML
11 8 (0.42%) JSON
12 7 (0.37%) Web Services
13 6 (0.31%) OAuth
13 6 (0.31%) XML
14 5 (0.26%) EDI
14 5 (0.26%) FHIR
14 5 (0.26%) Microsoft Graph
15 4 (0.21%) ModSecurity
Miscellaneous
1 148 (7.77%) Onboarding
2 115 (6.04%) Self-Motivation
3 113 (5.93%) Management Information System
4 106 (5.56%) Driving Licence
5 84 (4.41%) Data Centre
6 63 (3.31%) Hybrid Cloud
7 59 (3.10%) CMDB
7 59 (3.10%) Cyber Threat
8 36 (1.89%) Enterprise Software
9 35 (1.84%) Product Ownership
10 29 (1.52%) Cyberattack
11 28 (1.47%) PKI
12 27 (1.42%) Security Posture
13 22 (1.15%) Analytical Mindset
14 21 (1.10%) Operational Technology
14 21 (1.10%) Social Media
15 20 (1.05%) PMI
16 19 (1.00%) Legacy Systems
17 18 (0.94%) Replication
18 17 (0.89%) Cloud Native
Operating Systems
1 525 (27.56%) Windows
2 244 (12.81%) Windows Server
3 121 (6.35%) Linux
4 111 (5.83%) Windows 10
5 57 (2.99%) Android
6 47 (2.47%) Mac OS
7 35 (1.84%) Windows Server 2016
8 33 (1.73%) Apple iOS
9 25 (1.31%) Red Hat Enterprise Linux
9 25 (1.31%) Windows Server 2019
10 13 (0.68%) CentOS
11 11 (0.58%) Unix
12 10 (0.52%) Windows Server 2012
13 9 (0.47%) Debian
14 6 (0.31%) VMS
14 6 (0.31%) Windows Server 2008
15 5 (0.26%) AIX
15 5 (0.26%) CoreOS
15 5 (0.26%) Ubuntu
16 3 (0.16%) Windows 7
Processes & Methodologies
1 657 (34.49%) Continuous Improvement
2 590 (30.97%) Service Management
3 561 (29.45%) Problem-Solving
4 508 (26.67%) ITSM
5 386 (20.26%) Customer Service
6 379 (19.90%) Service Delivery
7 311 (16.33%) Stakeholder Engagement
8 306 (16.06%) Stakeholder Management
9 293 (15.38%) Cybersecurity
10 292 (15.33%) Agile
11 240 (12.60%) Change Management
11 240 (12.60%) Mentoring
12 234 (12.28%) Project Delivery
13 213 (11.18%) DevOps
14 203 (10.66%) Problem Management
15 193 (10.13%) Collaborative Working
16 188 (9.87%) PRINCE2
17 186 (9.76%) Decision-Making
18 183 (9.61%) Root Cause Analysis
19 180 (9.45%) Disaster Recovery
Programming Languages
1 181 (9.50%) PowerShell
2 138 (7.24%) SQL
3 73 (3.83%) Python
4 68 (3.57%) Bash
5 43 (2.26%) JavaScript
6 25 (1.31%) Java
7 19 (1.00%) TypeScript
8 18 (0.94%) Groovy
9 14 (0.73%) ABAP
9 14 (0.73%) Ruby
10 12 (0.63%) C#
11 10 (0.52%) Bicep
11 10 (0.52%) RPG
12 8 (0.42%) Clojure
13 7 (0.37%) Korn
14 5 (0.26%) COBOL
15 4 (0.21%) C
15 4 (0.21%) Go
15 4 (0.21%) PL/SQL
16 3 (0.16%) T-SQL
Qualifications
1 360 (18.90%) Degree
2 297 (15.59%) Security Cleared
3 220 (11.55%) SC Cleared
4 165 (8.66%) Microsoft Certification
5 156 (8.19%) ITIL Certification
6 128 (6.72%) CISSP
7 118 (6.19%) CISM
8 107 (5.62%) A+ Certification
9 95 (4.99%) DV Cleared
10 90 (4.72%) Network+ Certification
11 89 (4.67%) AWS Certification
12 80 (4.20%) Cisco Certification
13 79 (4.15%) DBS Check
14 75 (3.94%) Azure Certification
15 73 (3.83%) ITIL Foundation Certificate
16 67 (3.52%) PMI Certification
17 62 (3.25%) MCSE
18 60 (3.15%) BPSS Clearance
19 57 (2.99%) PMP
20 49 (2.57%) CCNA
Quality Assurance & Compliance
1 183 (9.61%) SLA
2 109 (5.72%) ISO/IEC 27001
3 100 (5.25%) QA
4 90 (4.72%) NIST
5 86 (4.51%) Cyber Essentials
6 51 (2.68%) ISO 22301
7 46 (2.41%) GDPR
8 37 (1.94%) Cyber Essentials PLUS
9 35 (1.84%) ISO/IEC 20000
10 32 (1.68%) ISO 9001
11 26 (1.36%) Data Quality
12 11 (0.58%) GRC
13 10 (0.52%) Accessibility
14 9 (0.47%) GxP
14 9 (0.47%) PMO
15 8 (0.42%) JSP 440
16 7 (0.37%) PCI DSS
17 6 (0.31%) Sarbanes-Oxley
18 5 (0.26%) COBIT
18 5 (0.26%) NCSC
System Software
1 493 (25.88%) Active Directory
2 143 (7.51%) VMware Infrastructure
3 138 (7.24%) Hyper-V
4 66 (3.46%) Docker
5 26 (1.36%) Virtual Desktop
6 20 (1.05%) Virtual Machines
7 16 (0.84%) VMware ESXi
8 14 (0.73%) VMware NSX
9 13 (0.68%) Virtual Servers
9 13 (0.68%) vSphere
10 9 (0.47%) Microsoft Virtual Server
11 8 (0.42%) Citrix Hypervisor
11 8 (0.42%) KVM
12 7 (0.37%) Ceph
12 7 (0.37%) Firmware
13 4 (0.21%) BitLocker
13 4 (0.21%) Slurm Workload Manager
13 4 (0.21%) Terminal Services
14 2 (0.10%) Oracle RAC
14 2 (0.10%) Time Sharing Option
Systems Management
1 263 (13.81%) Microsoft Intune
2 75 (3.94%) SCCM
3 53 (2.78%) Ansible
4 47 (2.47%) Terraform
5 45 (2.36%) Kubernetes
6 23 (1.21%) FortiGate
7 19 (1.00%) Proxmox
7 19 (1.00%) Single Sign-On
8 18 (0.94%) ZABBIX
9 16 (0.84%) HP Fortify
10 15 (0.79%) Systems Management Server (SMS)
11 14 (0.73%) Graylog
12 13 (0.68%) Puppet
13 10 (0.52%) Autotask
13 10 (0.52%) Check_MK
13 10 (0.52%) Jamf Pro
14 9 (0.47%) Argo
14 9 (0.47%) Prometheus
15 8 (0.42%) Grafana
16 7 (0.37%) Istio
Vendors
1 846 (44.41%) Microsoft
2 255 (13.39%) ServiceNow
3 172 (9.03%) VMware
4 100 (5.25%) Cisco
5 60 (3.15%) CyberArk
6 59 (3.10%) SAP
7 47 (2.47%) Dell
8 46 (2.41%) Veeam
9 43 (2.26%) HP
10 39 (2.05%) Oracle
11 36 (1.89%) Fortinet
11 36 (1.89%) Meraki
12 34 (1.78%) Salesforce
13 31 (1.63%) SonicWALL
14 29 (1.52%) BMC
15 28 (1.47%) Red Hat
16 27 (1.42%) HubSpot
16 27 (1.42%) Sophos
17 24 (1.26%) IBM
18 22 (1.15%) Palo Alto