Period
to 10 August 2020

The following table provides summary statistics for permanent job vacancies advertised in the UK excluding London with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 10 August 2020 with a comparison to the same period in the previous 2 years.

ITIL
UK > UK excluding London
6 months to
10 Aug 2020
Same period 2019 Same period 2018
Rank 32 23 27
Rank change year-on-year -9 +4 -2
Permanent jobs citing ITIL 2,342 7,021 7,664
As % of all permanent jobs advertised in the UK excluding London 6.56% 8.48% 7.89%
As % of the Processes & Methodologies category 7.17% 9.26% 8.61%
Number of salaries quoted 1,864 5,418 5,625
Median annual salary £44,697 £42,500 £42,000
Median salary % change year-on-year +5.17% +1.19% +5.00%
10th Percentile £25,750 £24,000 £22,250
90th Percentile £68,750 £67,500 £65,000
UK median annual salary £50,000 £45,000 £45,000
% change year-on-year +11.11% - -

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the UK excluding London with a requirement for process or methodology skills.

All Process and Methodology Skills
UK excluding London
Permanent vacancies with a requirement for process or methodology skills 32,659 75,857 88,992
As % of all permanent IT jobs advertised in the UK excluding London 91.43% 91.63% 91.57%
Number of salaries quoted 25,963 58,796 71,098
Median annual salary £47,500 £45,000 £45,000
Median salary % change year-on-year +5.56% - +5.88%
10th Percentile £30,000 £27,500 £26,750
90th Percentile £72,500 £70,000 £67,500
UK median annual salary £55,000 £52,500 £50,000
% change year-on-year +4.76% +5.00% -

ITIL
Job Vacancy Trend in the UK excluding London

Job postings citing ITIL as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for ITIL in the UK excluding London

ITIL
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing ITIL in the UK excluding London.

Salary trend for ITIL in the UK excluding London

ITIL
Salary Histogram in the UK excluding London

Salary distribution for jobs citing ITIL in the UK excluding London over the 6 months to 10 August 2020.

Salary histogram for ITIL in the UK excluding London

ITIL
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the UK excluding London region over the 6 months to 10 August 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
North of England -4 641 £42,500 +2.49% 86
South East -27 563 £52,500 +16.67% 68
Midlands 0 484 £43,000 +1.18% 62
North West -3 337 £45,000 +5.88% 45
West Midlands -4 331 £44,000 - 39
South West -11 285 £45,000 +15.38% 43
Yorkshire +7 244 £40,000 -4.76% 31
East of England -4 219 £42,500 - 26
East Midlands +1 150 £42,500 +21.43% 23
Scotland -2 91 £40,000 - 13
Wales -16 72 £39,500 +2.60% 6
North East -13 60 £35,000 - 10
Northern Ireland -41 4 £47,500 +106.52%
Isle of Man -2 1 £51,500 +5.10%
ITIL
UK

For the 6 months to 10 August 2020, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the UK excluding London region with a requirement for ITIL.

1 821 (35.06%) Windows
2 778 (33.22%) Microsoft
3 541 (23.10%) Active Directory
4 522 (22.29%) Service Management
5 497 (21.22%) VMware
6 490 (20.92%) Office 365
7 469 (20.03%) Azure
8 440 (18.79%) Finance
9 411 (17.55%) Agile Software Development
10 394 (16.82%) SQL
11 390 (16.65%) Windows Server
12 381 (16.27%) Problem-Solving
13 369 (15.76%) Service Delivery
14 352 (15.03%) SLA
15 339 (14.47%) Degree
16 315 (13.45%) Cisco
17 298 (12.72%) SQL Server
18 292 (12.47%) VMware Infrastructure
19 278 (11.87%) Analytical Skills
20 276 (11.78%) ITIL Certification
21 273 (11.66%) Project Management
22 268 (11.44%) WAN
23 267 (11.40%) Security Cleared
24 263 (11.23%) Change Management
25 258 (11.02%) ITSM
26 253 (10.80%) LAN
27 252 (10.76%) ITIL V3
28 237 (10.12%) Incident Management
29 236 (10.08%) Firewall
30 235 (10.03%) Microsoft Certification

ITIL
Co-occurring IT Skills in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 151 (6.45%) SharePoint
2 127 (5.42%) MS Exchange
3 110 (4.70%) IIS
4 56 (2.39%) Skype for Business
5 47 (2.01%) Tomcat
6 35 (1.49%) WebSphere
7 32 (1.37%) Confluence
8 31 (1.32%) Exchange Server 2010
9 19 (0.81%) Elasticsearch
10 18 (0.77%) Apache
10 18 (0.77%) SAS
11 15 (0.64%) Exchange Server 2013
11 15 (0.64%) JBoss
12 14 (0.60%) OpenStack
13 10 (0.43%) CMS
14 8 (0.34%) Oracle SOA Suite
15 6 (0.26%) SharePoint 2013
16 5 (0.21%) IBM Domino
17 4 (0.17%) MQSeries
17 4 (0.17%) WebLogic
Applications
1 219 (9.35%) Microsoft Office
2 65 (2.78%) Microsoft Excel
3 46 (1.96%) Microsoft PowerPoint
4 14 (0.60%) Microsoft Project
5 13 (0.56%) MS Visio
6 1 (0.043%) InfoPath
6 1 (0.043%) Spreadsheet
Business Applications
1 42 (1.79%) Remedy ITSM
2 18 (0.77%) Dynamics CRM
3 17 (0.73%) SAP ERP
3 17 (0.73%) Sparx Enterprise Architect
4 15 (0.64%) SAP GTS
5 11 (0.47%) Unit4 Business World
6 10 (0.43%) Maximo
7 9 (0.38%) assyst
7 9 (0.38%) Dynamics NAV
7 9 (0.38%) Elite 3E
8 8 (0.34%) SAP SD
9 6 (0.26%) SAP MM
10 5 (0.21%) Carpe Diem
10 5 (0.21%) TRIRIGA
11 4 (0.17%) Dynamics AX
11 4 (0.17%) NetSuite
11 4 (0.17%) Oracle Applications
11 4 (0.17%) SAP LE
12 3 (0.13%) Salesforce.com CRM
13 2 (0.085%) Oracle EBS
Cloud Services
1 490 (20.92%) Office 365
2 469 (20.03%) Azure
3 199 (8.50%) AWS
4 108 (4.61%) SaaS
5 87 (3.71%) PaaS
6 83 (3.54%) Cloud Computing
7 76 (3.25%) IaaS
8 65 (2.78%) Power Platform
9 48 (2.05%) Azure Active Directory
10 34 (1.45%) Dynamics 365
11 33 (1.41%) OneDrive
12 20 (0.85%) GCP
13 13 (0.56%) Logic Apps
14 11 (0.47%) AWS CloudFormation
14 11 (0.47%) PowerApps
15 10 (0.43%) Apigee
15 10 (0.43%) Slack
16 8 (0.34%) Mimecast
16 8 (0.34%) OpenShift
17 6 (0.26%) AWS Lambda
Communications & Networking
1 268 (11.44%) WAN
2 253 (10.80%) LAN
3 236 (10.08%) Firewall
4 164 (7.00%) DNS
5 152 (6.49%) TCP/IP
6 137 (5.85%) DHCP
7 124 (5.29%) VPN
8 122 (5.21%) SAN
9 76 (3.25%) Wireless
10 75 (3.20%) Internet
11 69 (2.95%) Skype
12 58 (2.48%) MPLS
13 56 (2.39%) Network Security
14 52 (2.22%) VLAN
15 46 (1.96%) VoIP
16 44 (1.88%) Fibre Channel
17 40 (1.71%) iSCSI
17 40 (1.71%) SSL
17 40 (1.71%) Wi-Fi
18 38 (1.62%) BGP
Database & Business Intelligence
1 298 (12.72%) SQL Server
2 58 (2.48%) Power BI
3 56 (2.39%) MySQL
4 45 (1.92%) SQL Server Reporting Services
5 42 (1.79%) SQL Server Integration Services
6 39 (1.67%) SQL Server 2012
7 37 (1.58%) Data Warehouse
8 31 (1.32%) Big Data
9 30 (1.28%) BusinessObjects
10 27 (1.15%) DB2
11 25 (1.07%) Relational Database
12 19 (0.81%) Oracle Database
13 17 (0.73%) MongoDB
14 13 (0.56%) PostgreSQL
15 11 (0.47%) Amazon RDS
15 11 (0.47%) GIS
16 10 (0.43%) Oracle Reports
16 10 (0.43%) RDBMS
16 10 (0.43%) SQL Server 2016
16 10 (0.43%) SQL Server Analysis Services
Development Applications
1 67 (2.86%) JIRA
2 34 (1.45%) Jenkins
3 25 (1.07%) Git (software)
4 18 (0.77%) Visual Studio
5 16 (0.68%) Bitbucket
6 11 (0.47%) Team Foundation Server
7 9 (0.38%) SQL Server Management Studio (SSMS)
8 7 (0.30%) Artifactory
8 7 (0.30%) Maven
9 6 (0.26%) Ant
9 6 (0.26%) Selenium
9 6 (0.26%) Visual Studio Team System
10 5 (0.21%) Selenium IDE
10 5 (0.21%) Subversion
10 5 (0.21%) WebDriver
11 4 (0.17%) MagicDraw
11 4 (0.17%) MSI
11 4 (0.17%) Postman
11 4 (0.17%) Rational DOORS
11 4 (0.17%) WebScarab
General
1 440 (18.79%) Finance
2 175 (7.47%) Public Sector
3 99 (4.23%) Telecoms
4 79 (3.37%) Retail
5 72 (3.07%) Legal
6 66 (2.82%) Manufacturing
7 63 (2.69%) Law
8 60 (2.56%) Local Government
9 49 (2.09%) Back Office
10 35 (1.49%) Marketing
11 33 (1.41%) Banking
12 30 (1.28%) Electronics
13 29 (1.24%) Advertising
14 18 (0.77%) Billing
15 16 (0.68%) Aerospace
16 15 (0.64%) Military
17 11 (0.47%) Housing Association
18 10 (0.43%) Automotive
19 9 (0.38%) German Language
20 8 (0.34%) Italian Language
Job Titles
1 500 (21.35%) Analyst
2 192 (8.20%) IT Manager
3 186 (7.94%) Service Manager
4 157 (6.70%) Support Analyst
5 154 (6.58%) Infrastructure Engineer
6 151 (6.45%) Applications Support
7 143 (6.11%) Support Engineer
8 131 (5.59%) IT Support
9 125 (5.34%) Architect
10 115 (4.91%) IT Analyst
11 113 (4.82%) Service Analyst
12 96 (4.10%) IT Engineer
13 93 (3.97%) Service Desk Analyst
14 89 (3.80%) Delivery Manager
15 81 (3.46%) Consultant
16 79 (3.37%) Applications Support Analyst
17 78 (3.33%) Team Leader
18 72 (3.07%) IT Services Manager
18 72 (3.07%) Network Engineer
19 68 (2.90%) 2nd Line Support
Libraries, Frameworks & Software Standards
1 115 (4.91%) .NET
2 68 (2.90%) XML
3 60 (2.56%) Web Services
4 52 (2.22%) HTML
5 39 (1.67%) Middleware
6 38 (1.62%) SOAP
7 36 (1.54%) LDAP
8 32 (1.37%) CSS
9 16 (0.68%) Ajax
10 15 (0.64%) JSON
11 14 (0.60%) ASP.NET
12 13 (0.56%) EDI
13 12 (0.51%) .NET Framework
13 12 (0.51%) REST
14 10 (0.43%) SAML
14 10 (0.43%) WCF
15 9 (0.38%) LAMP
15 9 (0.38%) Node.js
15 9 (0.38%) YAML
16 7 (0.30%) OAuth
Miscellaneous
1 278 (11.87%) Analytical Skills
2 197 (8.41%) Management Information System
3 174 (7.43%) Data Centre
4 146 (6.23%) Self-Motivation
5 55 (2.35%) Public Cloud
6 49 (2.09%) User Experience
7 45 (1.92%) CMDB
8 34 (1.45%) Virtual Team
9 33 (1.41%) Driving Licence
9 33 (1.41%) Video Conferencing
10 31 (1.32%) Clustering
11 29 (1.24%) Mobile App
11 29 (1.24%) PKI
12 28 (1.20%) Private Cloud
13 25 (1.07%) Security Operations Centre
14 22 (0.94%) Hybrid Cloud
14 22 (0.94%) Internet of Things
15 21 (0.90%) Mainframe
16 18 (0.77%) iPhone
16 18 (0.77%) Replication
Operating Systems
1 821 (35.06%) Windows
2 390 (16.65%) Windows Server
3 233 (9.95%) Linux
4 212 (9.05%) Windows 10
5 147 (6.28%) Windows Server 2012
6 130 (5.55%) Windows Server 2016
7 107 (4.57%) Windows Server 2008
8 86 (3.67%) Windows 7
9 69 (2.95%) Unix
10 46 (1.96%) Android
11 37 (1.58%) Apple iOS
12 33 (1.41%) Windows Server 2019
13 32 (1.37%) Red Hat Enterprise Linux
14 22 (0.94%) Solaris
14 22 (0.94%) Windows 8
15 20 (0.85%) CentOS
15 20 (0.85%) Windows Server 2003
16 15 (0.64%) AIX
17 12 (0.51%) HPUX
18 10 (0.43%) Debian
Processes & Methodologies
1 522 (22.29%) Service Management
2 411 (17.55%) Agile Software Development
3 381 (16.27%) Problem-Solving
4 369 (15.76%) Service Delivery
5 273 (11.66%) Project Management
6 263 (11.23%) Change Management
7 258 (11.02%) ITSM
8 252 (10.76%) ITIL V3
9 237 (10.12%) Incident Management
10 206 (8.80%) Infrastructure Engineering
11 197 (8.41%) Problem Management
12 183 (7.81%) DevOps
13 180 (7.69%) Mentoring
14 179 (7.64%) Cybersecurity
15 178 (7.60%) Continuous Improvement
15 178 (7.60%) Stakeholder Management
16 175 (7.47%) PRINCE2
17 165 (7.05%) Information Security
18 130 (5.55%) TOGAF
19 118 (5.04%) Business Intelligence
Programming Languages
1 394 (16.82%) SQL
2 221 (9.44%) PowerShell
3 89 (3.80%) Java
4 77 (3.29%) Python
5 61 (2.60%) C#
6 57 (2.43%) JavaScript
7 52 (2.22%) T-SQL
8 41 (1.75%) Bash Shell
9 36 (1.54%) Shell Script
10 34 (1.45%) C
11 30 (1.28%) Perl
12 18 (0.77%) Ruby
13 16 (0.68%) PHP
13 16 (0.68%) VB
14 13 (0.56%) PL/SQL
15 12 (0.51%) VBScript
16 10 (0.43%) VBA
17 6 (0.26%) ABAP
18 4 (0.17%) C++
19 3 (0.13%) LotusScript
Qualifications
1 339 (14.47%) Degree
2 276 (11.78%) ITIL Certification
3 267 (11.40%) Security Cleared
4 235 (10.03%) Microsoft Certification
5 203 (8.67%) SC Cleared
6 154 (6.58%) Cisco Certification
7 126 (5.38%) MCSE
8 123 (5.25%) CCNA
9 110 (4.70%) MCSA
10 76 (3.25%) CISSP
11 73 (3.12%) DV Cleared
12 71 (3.03%) CCNP
13 53 (2.26%) MCP
14 50 (2.13%) ITIL Foundation Certificate
15 38 (1.62%) CISM
16 34 (1.45%) Computer Science Degree
17 32 (1.37%) Server+ Certification
18 31 (1.32%) A+ Certification
18 31 (1.32%) MCITP
19 30 (1.28%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 352 (15.03%) SLA
2 125 (5.34%) ISO/IEC 27001
3 80 (3.42%) GDPR
4 65 (2.78%) COBIT
5 48 (2.05%) QA
6 41 (1.75%) NIST
7 40 (1.71%) Sarbanes-Oxley
8 28 (1.20%) ISO/IEC 20000
9 22 (0.94%) PCI DSS
10 21 (0.90%) ISO 9001
11 16 (0.68%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
12 13 (0.56%) Cyber Essentials
12 13 (0.56%) PMO
13 7 (0.30%) Data Quality
14 5 (0.21%) AICPA
14 5 (0.21%) GxP
14 5 (0.21%) ISO/IEC 19770
15 2 (0.085%) Cyber Essentials PLUS
15 2 (0.085%) HMG Security Policy Framework
16 1 (0.043%) ISO 31000
System Software
1 541 (23.10%) Active Directory
2 292 (12.47%) VMware Infrastructure
3 165 (7.05%) Hyper-V
4 66 (2.82%) vSphere
5 57 (2.43%) Docker
6 54 (2.31%) VMware ESXi
7 39 (1.67%) Virtual Machines
8 37 (1.58%) XenApp
9 15 (0.64%) Virtual Servers
10 14 (0.60%) Microsoft App-V
10 14 (0.60%) Terminal Server
10 14 (0.60%) XenDesktop
11 11 (0.47%) Firmware
12 9 (0.38%) VMware Server
13 8 (0.34%) Virtual Desktop
14 7 (0.30%) Microsoft Virtual Server
15 6 (0.26%) VirtualBox
16 5 (0.21%) Citrix Hypervisor
17 3 (0.13%) BitLocker
17 3 (0.13%) VMware NSX
Systems Management
1 177 (7.56%) SCCM
2 60 (2.56%) Kubernetes
2 60 (2.56%) Microsoft Intune
3 49 (2.09%) Ansible
4 39 (1.67%) SCOM
5 35 (1.49%) Puppet
6 28 (1.20%) WSUS
7 24 (1.02%) Terraform
8 23 (0.98%) QRadar
9 18 (0.77%) SCVMM
10 15 (0.64%) HP UCMDB
10 15 (0.64%) vCenter Server
11 14 (0.60%) Cisco CUCM
11 14 (0.60%) Microsoft Clustering
11 14 (0.60%) Tivoli
12 13 (0.56%) Opscode Chef
13 11 (0.47%) Cisco Prime
13 11 (0.47%) Nagios
13 11 (0.47%) Nessus
13 11 (0.47%) Single Sign-On
Vendors
1 778 (33.22%) Microsoft
2 497 (21.22%) VMware
3 315 (13.45%) Cisco
4 212 (9.05%) Citrix
5 140 (5.98%) ServiceNow
6 127 (5.42%) Oracle
7 111 (4.74%) SAP
8 91 (3.89%) HP
9 81 (3.46%) IBM
10 59 (2.52%) Remedy
11 40 (1.71%) Meraki
12 39 (1.67%) CheckPoint
12 39 (1.67%) SolarWinds
13 35 (1.49%) Dell
13 35 (1.49%) NetApp
13 35 (1.49%) Veeam
14 33 (1.41%) Capita
14 33 (1.41%) Red Hat
15 30 (1.28%) BMC
15 30 (1.28%) Juniper