Customer Service Administrator Job Trends in the UK excluding London

Customer Service Administrator
UK > UK excluding London

The median Customer Service Administrator salary in the UK excluding London is £25,750 per year, according to job vacancies posted during the 6 months leading to 6 January 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
6 Jan 2026
Same period 2025 Same period 2024
Rank 520 - -
Rank change year-on-year - - -
Permanent jobs requiring a Customer Service Administrator 5 0 0
As % of all permanent jobs in the UK excluding London 0.012% - -
As % of the Job Titles category 0.013% - -
Number of salaries quoted 4 0 0
10th Percentile - - -
25th Percentile £25,125 - -
Median annual salary (50th Percentile) £25,750 - -
75th Percentile £26,375 - -
90th Percentile - - -
UK median annual salary £25,750 - -

All Permanent IT Job Roles
UK excluding London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK excluding London with a recognized job title 38,055 33,958 30,791
% of permanent jobs with a recognized job title 90.42% 92.95% 95.27%
Number of salaries quoted 23,081 16,702 23,207
10th Percentile £28,000 £31,250 £28,000
25th Percentile £35,000 £40,000 £37,500
Median annual salary (50th Percentile) £50,000 £52,500 £50,000
Median % change year-on-year -4.76% +5.00% -4.76%
75th Percentile £65,000 £68,750 £65,250
90th Percentile £80,000 £82,500 £80,000
UK median annual salary £55,000 £60,000 £58,500
% change year-on-year -8.33% +2.56% -2.50%

Customer Service Administrator
Job Vacancy Trend in the UK excluding London

Historical trend showing the proportion of permanent IT job postings featuring 'Customer Service Administrator' in the job title relative to all permanent IT jobs advertised in the UK excluding London.

Customer Service Administrator job vacancy trend in the UK excluding London

Customer Service Administrator
Salary Trend in the UK excluding London

Salary distribution trend for Customer Service Administrator job vacancies in the UK excluding London.

Salary distribution trend for Customer Service Administrator job vacancies in the UK excluding London

Customer Service Administrator
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Service Administrator within the UK excluding London region over the 6 months to 6 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East - 4 £25,750 - 3
East of England - 1 - - 1
Customer Service Administrator
UK

Customer Service Administrator Skill Set
Top 8 Co-Occurring Skills & Capabilities in the UK excluding London

For the 6 months to 6 January 2026, Customer Service Administrator job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the UK excluding London region featuring Customer Service Administrator in the job title.

1 5 (100.00%) Customer Service
2 4 (80.00%) Line Management
2 4 (80.00%) Microsoft Excel
2 4 (80.00%) Microsoft Office
2 4 (80.00%) Preventative Maintenance
2 4 (80.00%) SLA
2 4 (80.00%) Time Management
3 1 (20.00%) Problem-Solving

Customer Service Administrator Skill Set
Co-Occurring Skills & Capabilities in the UK excluding London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Applications
1 4 (80.00%) Microsoft Excel
1 4 (80.00%) Microsoft Office
General
1 5 (100.00%) Social Skills
2 4 (80.00%) Organisational Skills
Miscellaneous
1 4 (80.00%) Self-Motivation
Processes & Methodologies
1 5 (100.00%) Customer Service
2 4 (80.00%) Line Management
2 4 (80.00%) Preventative Maintenance
2 4 (80.00%) Time Management
3 1 (20.00%) Problem-Solving
Quality Assurance & Compliance
1 4 (80.00%) SLA