Junior Help Desk Support Job Trends

Junior Help Desk Support
UK

The median Junior Help Desk Support salary in the UK is £26,000 per year, according to job vacancies posted during the 6 months leading to 17 October 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

	6 months to 17 Oct 2026	Same period 2025	Same period 2024
Rank	820	-	757
Rank change year-on-year	-	-	-18
Permanent jobs requiring a Junior Help Desk Support	2	0	2
As % of all permanent jobs in the UK	0.002%	-	0.003%
As % of the Job Titles category	0.002%	-	0.003%
Number of salaries quoted	2	0	2
10^th Percentile	-	-	-
25^th Percentile	-	-	£21,250
Median annual salary (50^th Percentile)	£26,000	-	£22,500
Median % change year-on-year	-	-	-4.26%
75^th Percentile	-	-	£23,750
90^th Percentile	-	-	-
UK excluding London median annual salary	£26,000	-	£22,500
% change year-on-year	-	-	-4.26%

All Permanent IT Job Roles
UK

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

	6 months to 17 Oct 2026	Same period 2025	Same period 2024
Permanent vacancies in the UK with a recognized job title	110,560	43,931	66,554
% of permanent jobs with a recognized job title	92.36%	89.93%	95.34%
Number of salaries quoted	74,960	25,802	38,157
10^th Percentile	£30,000	£28,000	£31,250
25^th Percentile	£41,188	£35,000	£41,250
Median annual salary (50^th Percentile)	£58,500	£53,000	£56,000
Median % change year-on-year	+10.38%	-5.36%	-6.67%
75^th Percentile	£76,250	£73,750	£75,000
90^th Percentile	£98,750	£95,000	£95,000
UK excluding London median annual salary	£55,000	£45,750	£50,000
% change year-on-year	+20.22%	-8.50%	-4.76%

Junior Help Desk Support Job Vacancy Trend

Historical trend showing the proportion of permanent IT job postings featuring 'Junior Help Desk Support' in the job title relative to all permanent IT jobs advertised.

Junior Help Desk Support Salary Trend

Salary distribution trend for Junior Help Desk Support job vacancies in the UK.

Junior Help Desk Support Top 4 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Junior Help Desk Support within the UK over the 6 months to 17 October 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location	Rank Change on Same Period Last Year	Matching Permanent IT Job Ads	Median Salary Past 6 Months	Median Salary % Change on Same Period Last Year
East Midlands	-	2	£26,000	-
Midlands	-	2	£26,000	-
England	-	2	£26,000	-
UK excluding London	-	2	£26,000	-

Junior Help Desk Support Skill Set Top 7 Co-Occurring Skills & Capabilities

For the 6 months to 17 October 2026, Junior Help Desk Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads featuring Junior Help Desk Support in the job title.

Rank	Skill	Share	Job Ads
1	Customer Service	100.0%	2
1	Microsoft	100.0%	2
1	Microsoft 365	100.0%	2
1	Microsoft Excel	100.0%	2
1	Microsoft Office	100.0%	2
1	Problem-Solving	100.0%	2
1	Time Management	100.0%	2

Junior Help Desk Support Skill Set Co-Occurring Skills & Capabilities by Category

The table below expands on the one above by listing co-occurrences one category at a time. It covers the same employment type, locality and period, with up to 20 co-occurrences in each category.

Job Titles

Rank	Job Title	Share	Job Ads
1	Help Desk Assistant	100.0%	2
1	IT Support Assistant	100.0%	2
1	Junior IT Support	100.0%	2