Period
to 20 November 2017

The median annual salary for an IT Support Assistant was £22,875 in advertised job vacancies during the 6 months to 20 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support Assistant
UK
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 1164 1189 1280
Rank change year-on-year +25 +91 +13
Permanent jobs requiring an IT Support Assistant 25 30 31
As % of all permanent IT jobs advertised in the UK 0.014% 0.016% 0.014%
As % of the Job Titles category 0.015% 0.017% 0.015%
Number of salaries quoted 22 30 29
UK median annual salary £22,875 £20,875 £22,500
Median salary % change year-on-year +9.58% -7.22% -
10th Percentile £18,000 £16,450 £17,200
90th Percentile £33,650 £28,925 £30,100
UK excluding London median annual salary £20,500 £17,797 £19,000
% change year-on-year +15.19% -6.33% -11.63%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
UK
Permanent vacancies in the UK with a recognized job title 172189 180467 210956
% of permanent IT jobs with a recognized job title 95.78% 96.48% 96.46%
Number of salaries quoted 138171 151048 175187
UK median annual salary £48,000 £47,500 £45,000
Median salary % change year-on-year +1.05% +5.56% -
10th Percentile £27,500 £27,000 £26,250
90th Percentile £78,750 £77,500 £75,000
UK excluding London median annual salary £42,500 £42,500 £40,500
% change year-on-year - +4.94% +1.25%

IT Support Assistant
Job Vacancy Trend

Job postings that featured IT Support Assistant in the job title as a percentage of all IT jobs advertised.

Job vacancy trend for IT Support Assistant in the UK

IT Support Assistant
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Assistant.

Salary trend for IT Support Assistant in the UK

IT Support Assistant
Salary Histogram

The salary distribution of IT jobs citing IT Support Assistant over the 6 months to 20 November 2017.

Salary histogram for IT Support Assistant in the UK

IT Support Assistant
Top 12 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Assistant within the UK over the 6 months to 20 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +41 23 £22,500 +7.14% 1
UK excluding London +38 19 £20,500 +15.19% 2
Midlands +18 6 £18,000 -2.70% 1
London -12 6 £31,500 +26.00%
East Midlands - 5 £18,000 -
South West - 5 £25,500 -
South East +43 4 £19,500 -21.21%
Scotland - 2 £26,250 - 1
West Midlands +8 1 - - 1
North of England +5 1 - -
East of England 0 1 £23,250 +32.86%
North West -11 1 - -

IT Support Assistant Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 20 November 2017, IT Support Assistant job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring IT Support Assistant in the job title.

1 22 (88.00%) Windows
2 15 (60.00%) Microsoft
3 13 (52.00%) Microsoft Office
4 11 (44.00%) Active Directory
5 9 (36.00%) Windows 7
5 9 (36.00%) Windows Server 2012
6 8 (32.00%) Windows Server
7 7 (28.00%) Windows Server 2008
8 6 (24.00%) Firewall
8 6 (24.00%) Degree
8 6 (24.00%) TCP/IP
9 5 (20.00%) SQL Server
9 5 (20.00%) Legal
10 4 (16.00%) Windows 10
10 4 (16.00%) Skype
10 4 (16.00%) vSphere
10 4 (16.00%) VMware ESXi
10 4 (16.00%) Skype for Business
10 4 (16.00%) Veeam
10 4 (16.00%) PaperCut
10 4 (16.00%) vCenter Server
10 4 (16.00%) Finance
10 4 (16.00%) VMware Infrastructure
10 4 (16.00%) QlikView
10 4 (16.00%) VLAN
10 4 (16.00%) Replication
10 4 (16.00%) VMware
10 4 (16.00%) Information Security
10 4 (16.00%) SharePoint
10 4 (16.00%) DHCP

IT Support Assistant Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (16.00%) SharePoint
1 4 (16.00%) Skype for Business
2 2 (8.00%) MS Exchange
3 1 (4.00%) Exchange Server 2010
Applications
1 13 (52.00%) Microsoft Office
2 3 (12.00%) Microsoft Excel
Business Applications
1 1 (4.00%) Dynamics CRM
1 1 (4.00%) Dynamics NAV
Cloud Services
1 3 (12.00%) Office 365
Communications & Networking
1 6 (24.00%) Firewall
1 6 (24.00%) TCP/IP
2 4 (16.00%) DHCP
2 4 (16.00%) DNS
2 4 (16.00%) Intranet
2 4 (16.00%) Skype
2 4 (16.00%) VLAN
3 3 (12.00%) LAN
4 2 (8.00%) WAN
5 1 (4.00%) Wi-Fi
Database & Business Intelligence
1 5 (20.00%) SQL Server
2 4 (16.00%) QlikView
3 1 (4.00%) Crystal Reports
3 1 (4.00%) MySQL
General
1 5 (20.00%) Legal
2 4 (16.00%) Finance
3 1 (4.00%) Manufacturing
3 1 (4.00%) Marketing
3 1 (4.00%) Retail
Libraries, Frameworks & Software Standards
1 1 (4.00%) Natural Language Processing
Miscellaneous
1 4 (16.00%) Replication
2 1 (4.00%) Analytical Skills
2 1 (4.00%) CCTV
2 1 (4.00%) Computer Science
2 1 (4.00%) Driving Licence
2 1 (4.00%) iPhone
2 1 (4.00%) Social Media
Operating Systems
1 22 (88.00%) Windows
2 9 (36.00%) Windows 7
2 9 (36.00%) Windows Server 2012
3 8 (32.00%) Windows Server
4 7 (28.00%) Windows Server 2008
5 4 (16.00%) Windows 10
6 1 (4.00%) Android
6 1 (4.00%) Linux
6 1 (4.00%) Ubuntu
Processes & Methodologies
1 4 (16.00%) Information Security
2 2 (8.00%) ERP
3 1 (4.00%) Agile Software Development
3 1 (4.00%) Analytics
3 1 (4.00%) Asset Management
3 1 (4.00%) Collaborative Working
3 1 (4.00%) CRM
3 1 (4.00%) Cybersecurity
3 1 (4.00%) Data Analytics
3 1 (4.00%) Data Protection
3 1 (4.00%) E-Commerce
3 1 (4.00%) ITIL
3 1 (4.00%) Line Management
3 1 (4.00%) Mathematics
3 1 (4.00%) Patch Management
3 1 (4.00%) Project Management
3 1 (4.00%) Software Licensing
3 1 (4.00%) Visualisation
Programming Languages
1 1 (4.00%) C
1 1 (4.00%) SQL
Qualifications
1 6 (24.00%) Degree
2 1 (4.00%) A+ Certification
2 1 (4.00%) Microsoft Certification
2 1 (4.00%) Network+ Certification
2 1 (4.00%) SC Cleared
2 1 (4.00%) Security Cleared
Quality Assurance & Compliance
1 1 (4.00%) SLA
System Software
1 11 (44.00%) Active Directory
2 4 (16.00%) VMware ESXi
2 4 (16.00%) VMware Infrastructure
2 4 (16.00%) vSphere
Systems Management
1 4 (16.00%) PaperCut
1 4 (16.00%) vCenter Server
Vendors
1 15 (60.00%) Microsoft
2 4 (16.00%) Veeam
2 4 (16.00%) VMware
3 1 (4.00%) Apple
3 1 (4.00%) iManage