IT Support Assistant Jobs

IT Support Assistant
UK

The median IT Support Assistant salary in the UK is £27,500 per year, according to job vacancies posted during the 6 months leading to 7 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
7 May 2025
Same period 2024 Same period 2023
Rank 677 897 972
Rank change year-on-year +220 +75 +244
Permanent jobs requiring an IT Support Assistant 23 15 8
As % of all permanent jobs advertised in the UK 0.042% 0.015% 0.008%
As % of the Job Titles category 0.047% 0.016% 0.008%
Number of salaries quoted 15 15 6
10th Percentile £24,500 £23,500 £20,875
25th Percentile £25,000 £26,000 £23,125
Median annual salary (50th Percentile) £27,500 £27,500 £26,000
Median % change year-on-year - +5.77% -1.89%
75th Percentile £32,250 £28,750 £28,750
90th Percentile - £33,050 £29,375
UK excluding London median annual salary £26,250 £27,500 £24,000
% change year-on-year -4.55% +14.58% +4.35%

All Permanent IT Job Vacancies
UK

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 49,015 93,487 94,651
% of permanent jobs with a recognized job title 90.41% 94.63% 91.53%
Number of salaries quoted 27,518 67,038 59,603
10th Percentile £30,000 £28,500 £32,500
25th Percentile £42,000 £38,500 £45,000
Median annual salary (50th Percentile) £57,500 £52,550 £60,000
Median % change year-on-year +9.42% -12.42% -
75th Percentile £75,000 £71,250 £81,250
90th Percentile £97,500 £90,000 £100,000
UK excluding London median annual salary £52,000 £50,000 £53,000
% change year-on-year +4.00% -5.66% +6.00%

IT Support Assistant
Job Vacancy Trend

Job postings that featured IT Support Assistant in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for IT Support Assistant in the UK

IT Support Assistant
Salary Trend

3-month moving average salary quoted in jobs citing IT Support Assistant.

Salary trend for IT Support Assistant in the UK

IT Support Assistant
Top 7 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Assistant within the UK over the 6 months to 7 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +175 23 £27,500 - 1
UK excluding London +207 22 £26,250 -4.55%
South East - 18 £31,500 -
North of England +59 3 £24,500 -9.26%
North West - 3 £24,500 -
South West +117 1 £27,500 -
London +97 1 £31,000 +13.76% 1

IT Support Assistant Skill Set
Top 29 Co-occurring Skills and Capabilities

For the 6 months to 7 May 2025, IT Support Assistant job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring IT Support Assistant in the job title.

1 10 (43.48%) Microsoft
2 9 (39.13%) Problem-Solving
3 8 (34.78%) DBS Check
4 7 (30.43%) Windows
4 7 (30.43%) GDPR
5 6 (26.09%) Digital Signage
5 6 (26.09%) Mentoring
5 6 (26.09%) Finance
5 6 (26.09%) Automotive
5 6 (26.09%) Retail
6 4 (17.39%) Data Management
6 4 (17.39%) Social Skills
7 1 (4.35%) Python
7 1 (4.35%) C
7 1 (4.35%) C++
7 1 (4.35%) Microsoft Office
7 1 (4.35%) Law
7 1 (4.35%) Manufacturing
7 1 (4.35%) Electronics
7 1 (4.35%) Microsoft PowerPoint
7 1 (4.35%) Degree
7 1 (4.35%) Mathematics
7 1 (4.35%) Physics
7 1 (4.35%) Computer Science
7 1 (4.35%) Git
7 1 (4.35%) Embedded Systems
7 1 (4.35%) Customer Service
7 1 (4.35%) Onboarding
7 1 (4.35%) Windows 10

IT Support Assistant Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (4.35%) Microsoft Office
1 1 (4.35%) Microsoft PowerPoint
Development Applications
1 1 (4.35%) Git
General
1 6 (26.09%) Automotive
1 6 (26.09%) Finance
1 6 (26.09%) Retail
2 4 (17.39%) Social Skills
3 1 (4.35%) Electronics
3 1 (4.35%) Law
3 1 (4.35%) Manufacturing
Miscellaneous
1 6 (26.09%) Digital Signage
2 1 (4.35%) Embedded Systems
2 1 (4.35%) Onboarding
Operating Systems
1 7 (30.43%) Windows
2 1 (4.35%) Windows 10
Processes & Methodologies
1 9 (39.13%) Problem-Solving
2 6 (26.09%) Mentoring
3 4 (17.39%) Data Management
4 1 (4.35%) Computer Science
4 1 (4.35%) Customer Service
4 1 (4.35%) Mathematics
4 1 (4.35%) Physics
Programming Languages
1 1 (4.35%) C
1 1 (4.35%) C++
1 1 (4.35%) Python
Qualifications
1 8 (34.78%) DBS Check
2 1 (4.35%) Degree
Quality Assurance & Compliance
1 7 (30.43%) GDPR
Vendors
1 10 (43.48%) Microsoft