Period
to 19 November 2017

The median annual salary for a Junior IT Support was £22,750 in advertised job vacancies during the 6 months to 19 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Junior IT Support
UK
6 months to
19 Nov 2017
Same period 2016 Same period 2015
Rank 1079 1150 1200
Rank change year-on-year +71 +50 +6
Permanent jobs requiring a Junior IT Support 119 68 108
As % of all permanent IT jobs advertised in the UK 0.067% 0.036% 0.049%
As % of the Job Titles category 0.070% 0.037% 0.051%
Number of salaries quoted 72 61 93
UK median annual salary £22,750 £22,500 £21,500
Median salary % change year-on-year +1.11% +4.65% -4.44%
10th Percentile £18,500 £16,625 £17,000
90th Percentile £33,750 £32,750 £28,750
UK excluding London median annual salary £21,250 £25,000 £19,250
% change year-on-year -15.00% +29.87% +1.32%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
UK
Permanent vacancies in the UK with a recognized job title 170720 182020 210826
% of permanent IT jobs with a recognized job title 95.77% 96.48% 96.45%
Number of salaries quoted 136880 152336 175085
UK median annual salary £48,000 £47,500 £45,000
Median salary % change year-on-year +1.05% +5.56% -
10th Percentile £27,500 £27,000 £26,250
90th Percentile £78,750 £77,500 £75,000
UK excluding London median annual salary £42,500 £42,500 £40,500
% change year-on-year - +4.94% +1.25%

Junior IT Support
Job Vacancy Trend

Job postings that featured Junior IT Support in the job title as a percentage of all IT jobs advertised.

Job vacancy trend for Junior IT Support in the UK

Junior IT Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Junior IT Support.

Salary trend for Junior IT Support in the UK

Junior IT Support
Salary Histogram

The salary distribution of IT jobs citing Junior IT Support over the 6 months to 19 November 2017.

Salary histogram for Junior IT Support in the UK

Junior IT Support
Top 11 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Junior IT Support within the UK over the 6 months to 19 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +92 116 £22,500 - 3
UK excluding London +65 60 £21,250 -15.00% 4
London +30 56 £27,500 +22.22%
South East +77 38 £21,500 -21.82% 1
East of England +23 8 £19,000 -43.70% 1
North of England +5 6 £21,500 +28.36% 1
South West +27 5 £23,000 +21.05%
Yorkshire +27 4 £21,500 +9.55%
Midlands +36 3 £21,000 +9.09%
West Midlands +18 3 £21,000 +9.09%
North West -2 2 £18,000 +12.50% 1

Junior IT Support Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 19 November 2017, Junior IT Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Junior IT Support in the job title.

1 76 (63.87%) Active Directory
2 73 (61.34%) Microsoft
3 68 (57.14%) Windows
4 65 (54.62%) Degree
5 51 (42.86%) Windows Server
6 50 (42.02%) Windows 7
7 42 (35.29%) MS Exchange
7 42 (35.29%) Firewall
8 41 (34.45%) VMware
9 39 (32.77%) DNS
9 39 (32.77%) LAN
9 39 (32.77%) DHCP
10 37 (31.09%) WAN
10 37 (31.09%) Office 365
11 36 (30.25%) VMware Infrastructure
11 36 (30.25%) Hyper-V
12 35 (29.41%) VPN
13 34 (28.57%) MPLS
13 34 (28.57%) Windows XP
14 32 (26.89%) Microsoft Office
14 32 (26.89%) Windows Server 2008
15 28 (23.53%) Windows Server 2003
16 25 (21.01%) SharePoint
16 25 (21.01%) Exchange Server 2010
16 25 (21.01%) Exchange Server 2007
17 20 (16.81%) Asset Management
18 15 (12.61%) Computer Science
18 15 (12.61%) Analytical Skills
19 13 (10.92%) Time Management
20 11 (9.24%) Windows 10

Junior IT Support Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 42 (35.29%) MS Exchange
2 25 (21.01%) Exchange Server 2007
2 25 (21.01%) Exchange Server 2010
2 25 (21.01%) SharePoint
3 4 (3.36%) WordPress
4 3 (2.52%) Exchange Server 2003
4 3 (2.52%) Moodle
4 3 (2.52%) Skype for Business
5 1 (0.84%) JBoss
5 1 (0.84%) Tomcat
Applications
1 32 (26.89%) Microsoft Office
2 5 (4.20%) Microsoft Excel
3 2 (1.68%) Spreadsheet
Business Applications
1 1 (0.84%) Oracle ERP
1 1 (0.84%) Sage 200
1 1 (0.84%) WebTrends
Cloud Services
1 37 (31.09%) Office 365
2 2 (1.68%) Amazon AWS
2 2 (1.68%) Dropbox
2 2 (1.68%) G Suite
3 1 (0.84%) GitHub
3 1 (0.84%) Google Analytics
3 1 (0.84%) Google Cloud Platform
Communications & Networking
1 42 (35.29%) Firewall
2 39 (32.77%) DHCP
2 39 (32.77%) DNS
2 39 (32.77%) LAN
3 37 (31.09%) WAN
4 35 (29.41%) VPN
5 34 (28.57%) MPLS
6 6 (5.04%) Broadband
6 6 (5.04%) Wireless
7 5 (4.20%) Internet
7 5 (4.20%) TCP/IP
8 3 (2.52%) VoIP
9 2 (1.68%) FTP
9 2 (1.68%) Skype
10 1 (0.84%) GoToMeeting
10 1 (0.84%) NAS
10 1 (0.84%) Remote Desktop
10 1 (0.84%) SMS
10 1 (0.84%) VLAN
10 1 (0.84%) Wi-Fi
Database & Business Intelligence
1 7 (5.88%) SQL Server
2 2 (1.68%) MySQL
2 2 (1.68%) PostgreSQL
3 1 (0.84%) Power BI
Development Applications
1 1 (0.84%) Git (software)
1 1 (0.84%) JIRA
1 1 (0.84%) TeamCity
General
1 4 (3.36%) Finance
1 4 (3.36%) Games
1 4 (3.36%) Telecoms
2 2 (1.68%) Retail
3 1 (0.84%) Dutch Language
3 1 (0.84%) German Language
3 1 (0.84%) Marketing
Libraries, Frameworks & Software Standards
1 3 (2.52%) CSS
1 3 (2.52%) HTML
2 1 (0.84%) .NET
Miscellaneous
1 15 (12.61%) Analytical Skills
1 15 (12.61%) Computer Science
2 3 (2.52%) Driving Licence
2 3 (2.52%) Mobile App
2 3 (2.52%) Smartphone
2 3 (2.52%) VLE
3 2 (1.68%) Fintech
3 2 (1.68%) Video Conferencing
4 1 (0.84%) Blackberry
4 1 (0.84%) Cybercrime
4 1 (0.84%) iPad
4 1 (0.84%) iPhone
4 1 (0.84%) Management Information System
Operating Systems
1 68 (57.14%) Windows
2 51 (42.86%) Windows Server
3 50 (42.02%) Windows 7
4 34 (28.57%) Windows XP
5 32 (26.89%) Windows Server 2008
6 28 (23.53%) Windows Server 2003
7 11 (9.24%) Windows 10
8 10 (8.40%) Windows Server 2012
9 7 (5.88%) Windows 8
10 4 (3.36%) Mac OS X
11 3 (2.52%) Mac OS
12 2 (1.68%) Linux
13 1 (0.84%) Android
13 1 (0.84%) Apple iOS
13 1 (0.84%) Red Hat Enterprise Linux
Processes & Methodologies
1 20 (16.81%) Asset Management
2 13 (10.92%) Time Management
3 10 (8.40%) ITIL
4 6 (5.04%) Project Management
5 4 (3.36%) Continuous Improvement
6 3 (2.52%) Agile Software Development
6 3 (2.52%) Analytics
6 3 (2.52%) CRM
6 3 (2.52%) Fault Analysis
6 3 (2.52%) Information Management
6 3 (2.52%) Kanban
6 3 (2.52%) Network Design
6 3 (2.52%) Network Monitoring
6 3 (2.52%) Scrum
6 3 (2.52%) Unit Testing
6 3 (2.52%) User Stories
7 2 (1.68%) Document Management
7 2 (1.68%) Email Filtering
7 2 (1.68%) Kalman Filter
7 2 (1.68%) Service Delivery
Programming Languages
1 10 (8.40%) SQL
2 4 (3.36%) JavaScript
3 1 (0.84%) Java
3 1 (0.84%) PowerShell
Qualifications
1 65 (54.62%) Degree
2 9 (7.56%) CCNA
2 9 (7.56%) Cisco Certification
3 5 (4.20%) MCP
4 4 (3.36%) ITIL Certification
4 4 (3.36%) SC Cleared
4 4 (3.36%) Security Cleared
5 2 (1.68%) Computer Science Degree
6 1 (0.84%) A+ Certification
6 1 (0.84%) Numerate Degree
Quality Assurance & Compliance
1 7 (5.88%) SLA
2 3 (2.52%) ISO/IEC 27001
2 3 (2.52%) JSP 440
2 3 (2.52%) QA
System Software
1 76 (63.87%) Active Directory
2 36 (30.25%) Hyper-V
2 36 (30.25%) VMware Infrastructure
3 2 (1.68%) Virtual Machines
4 1 (0.84%) Virtual Servers
4 1 (0.84%) VMware ESXi
4 1 (0.84%) vSphere
Systems Management
1 3 (2.52%) Backup Exec
1 3 (2.52%) SCCM
1 3 (2.52%) Systems Management Server (SMS)
Vendors
1 73 (61.34%) Microsoft
2 41 (34.45%) VMware
3 5 (4.20%) Citrix
3 5 (4.20%) Google
4 4 (3.36%) Veeam
5 3 (2.52%) Apple
5 3 (2.52%) Cisco
5 3 (2.52%) Sage
5 3 (2.52%) WatchGuard
6 2 (1.68%) Tableau
6 2 (1.68%) Zoho
7 1 (0.84%) Barracuda Networks
7 1 (0.84%) HP
7 1 (0.84%) Juniper
7 1 (0.84%) Omniture
7 1 (0.84%) Oracle
7 1 (0.84%) Symantec