Period
to 16 December 2018

The median annual salary for a Service Performance Manager was £75,000 in advertised job vacancies during the 6 months to 16 December 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Performance Manager
UK
6 months to
16 Dec 2018
Same period 2017 Same period 2016
Rank 1123 1199 1197
Rank change year-on-year +76 -2 +113
Permanent jobs requiring a Service Performance Manager 2 2 13
As % of all permanent IT jobs advertised in the UK 0.001% 0.001% 0.007%
As % of the Job Titles category 0.001% 0.001% 0.007%
Number of salaries quoted 2 1 10
UK median annual salary £75,000 £24,500 £53,750
Median salary % change year-on-year +206.12% -54.42% -12.96%
10th Percentile £66,250 £22,750 £43,000
90th Percentile £81,750 £26,250 £77,500
UK excluding London median annual salary - £24,500 £56,250
% change year-on-year - -56.44% -8.91%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
UK
Permanent vacancies in the UK with a recognized job title 151,574 171,119 178,936
% of permanent IT jobs with a recognized job title 95.83% 96.04% 96.59%
Number of salaries quoted 121,434 137,686 149,372
UK median annual salary £50,000 £49,000 £47,500
Median salary % change year-on-year +2.04% +3.16% +5.56%
10th Percentile £27,750 £27,500 £27,000
90th Percentile £82,500 £78,750 £77,500
UK excluding London median annual salary £45,000 £42,500 £42,500
% change year-on-year +5.88% - +2.41%

Service Performance Manager
Job Vacancy Trend

Job postings that featured Service Performance Manager in the job title as a percentage of all IT jobs advertised.

Job vacancy trend for Service Performance Manager in the UK

Service Performance Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Performance Manager.

Salary trend for Service Performance Manager in the UK

Service Performance Manager
Top 2 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Performance Manager within the UK over the 6 months to 16 December 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +81 2 £75,000 -
London - 2 £75,000 -

Service Performance Manager Skill Set
Top 11 Co-occurring IT Skills

For the 6 months to 16 December 2018, Service Performance Manager job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Service Performance Manager in the job title.

1 2 (100.00%) DevOps
2 1 (50.00%) Performance Metrics
2 1 (50.00%) Scorecard
2 1 (50.00%) Retail
2 1 (50.00%) Performance Management
2 1 (50.00%) Continuous Improvement
2 1 (50.00%) ITIL
2 1 (50.00%) SLA
2 1 (50.00%) Remedy
2 1 (50.00%) Service Management
2 1 (50.00%) Service Delivery

Service Performance Manager Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

General
1 1 (50.00%) Retail
Processes & Methodologies
1 2 (100.00%) DevOps
2 1 (50.00%) Continuous Improvement
2 1 (50.00%) ITIL
2 1 (50.00%) Performance Management
2 1 (50.00%) Performance Metrics
2 1 (50.00%) Scorecard
2 1 (50.00%) Service Delivery
2 1 (50.00%) Service Management
Quality Assurance & Compliance
1 1 (50.00%) SLA
Vendors
1 1 (50.00%) Remedy