Period
to

The following table provides summary statistics for permanent job vacancies with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 1 July 2022 with a comparison to the same period in the previous 2 years.

ITIL (Information Technology Infrastructure Library)
UK
6 months to
1 Jul 2022
Same period 2021 Same period 2020
Rank 74 63 38
Rank change year-on-year -11 -25 -11
Permanent jobs citing ITIL 7,976 4,785 4,698
As % of all permanent jobs advertised in the UK 4.44% 4.48% 5.95%
As % of the Processes & Methodologies category 4.66% 4.77% 6.41%
Number of salaries quoted 5,924 3,771 3,716
10th Percentile £27,500 £26,250 £26,250
25th Percentile £35,538 £33,750 £35,000
Median annual salary (50th Percentile) £49,750 £46,000 £47,500
Median % change year-on-year +8.15% -3.16% +5.56%
75th Percentile £62,500 £62,500 £63,750
90th Percentile £75,000 £77,500 £77,500
UK excluding London median annual salary £45,000 £42,500 £43,000
% change year-on-year +5.88% -1.16% +1.18%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for process or methodology skills.

All Process and Methodology Skills
UK
Permanent vacancies with a requirement for process or methodology skills 171,218 100,289 73,335
As % of all permanent IT jobs advertised in the UK 95.33% 93.83% 92.91%
Number of salaries quoted 84,584 69,434 59,179
10th Percentile £33,750 £32,500 £31,750
25th Percentile £45,000 £41,744 £41,250
Median annual salary (50th Percentile) £60,000 £55,000 £55,000
Median % change year-on-year +9.09% - +4.76%
75th Percentile £80,000 £75,000 £73,750
90th Percentile £96,250 £91,250 £90,000
UK excluding London median annual salary £52,500 £49,500 £47,500
% change year-on-year +6.06% +4.21% +5.56%

ITIL
Job Vacancy Trend

Job postings citing ITIL as a proportion of all IT jobs advertised.

Job vacancy trend for ITIL in the UK

ITIL
Salary Trend

3-month moving average salary quoted in jobs citing ITIL.

Salary trend for ITIL in the UK

ITIL
Salary Histogram

Salary distribution for jobs citing ITIL over the 6 months to 1 July 2022.

Salary histogram for ITIL in the UK

ITIL
Top 18 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the UK over the 6 months to 1 July 2022. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England -6 7,084 £48,500 +5.43% 880
UK excluding London +2 4,730 £45,000 +5.88% 691
Work from Home +19 3,112 £52,500 +5.53% 274
London -9 2,578 £55,000 -1.79% 218
North of England +12 1,242 £41,374 +6.09% 202
South East -19 1,159 £45,000 -5.26% 168
Midlands -4 901 £45,000 +5.88% 122
West Midlands +3 659 £47,438 +11.62% 81
North West +7 590 £42,500 +6.25% 105
East of England -3 583 £50,000 +17.65% 83
South West +10 526 £45,000 +5.88% 79
Yorkshire +7 461 £42,206 +15.63% 72
East Midlands -10 237 £45,000 +8.09% 41
Scotland -15 231 £42,500 +13.33% 24
North East +33 191 £40,000 -5.88% 25
Wales +10 124 £37,500 -15.47% 11
Northern Ireland -6 17 £36,250 -9.38% 2
Isle of Man - 1 £45,000 -

For the 6 months to 1 July 2022, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads with a requirement for ITIL.

1 3,048 (38.21%) Microsoft
2 2,742 (34.38%) Social Skills
3 2,535 (31.78%) Windows
4 2,039 (25.56%) Azure
5 1,945 (24.39%) Service Management
6 1,932 (24.22%) Active Directory
7 1,922 (24.10%) Microsoft 365
8 1,634 (20.49%) Service Delivery
9 1,620 (20.31%) Agile
10 1,559 (19.55%) Finance
11 1,324 (16.60%) Problem-Solving
12 1,242 (15.57%) SLA
13 1,205 (15.11%) ITSM
14 1,182 (14.82%) Change Management
15 1,160 (14.54%) Degree
16 1,101 (13.80%) Project Management
17 1,069 (13.40%) Windows Server
18 1,043 (13.08%) VMware
19 1,025 (12.85%) Incident Management
20 993 (12.45%) SQL
21 958 (12.01%) Analytical Skills
22 938 (11.76%) Security Cleared
23 927 (11.62%) AWS
24 905 (11.35%) Firewall
25 901 (11.30%) Problem Management
26 863 (10.82%) Continuous Improvement
27 853 (10.69%) Microsoft Office
28 826 (10.36%) Cisco
29 801 (10.04%) ITIL Certification
30 784 (9.83%) PowerShell

ITIL
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 491 (6.16%) SharePoint
2 289 (3.62%) MS Exchange
3 157 (1.97%) Confluence
4 99 (1.24%) Apache
5 94 (1.18%) IIS
6 73 (0.92%) CMS
7 58 (0.73%) Skype for Business
8 43 (0.54%) Exchange Server 2013
9 39 (0.49%) Tomcat
10 25 (0.31%) WebSphere
11 24 (0.30%) Apache Spark
12 20 (0.25%) Exchange Server 2010
13 16 (0.20%) Exchange Server 2007
13 16 (0.20%) Oracle SOA Suite
14 14 (0.18%) Blackberry Enterprise Server
14 14 (0.18%) WebLogic
15 13 (0.16%) Jetty
15 13 (0.16%) Oracle Workflow
15 13 (0.16%) SharePoint 2013
16 11 (0.14%) Cloud Foundry
Applications
1 853 (10.69%) Microsoft Office
2 341 (4.28%) Microsoft Excel
3 153 (1.92%) Microsoft PowerPoint
4 117 (1.47%) MS Visio
5 81 (1.02%) Microsoft Project
6 18 (0.23%) Adobe Creative Suite
7 11 (0.14%) Chatbot
8 8 (0.10%) Acrobat
9 6 (0.075%) Spreadsheet
10 4 (0.050%) AutoCAD
11 3 (0.038%) Revit
11 3 (0.038%) SketchUp
12 1 (0.013%) Adobe Captivate
12 1 (0.013%) Adobe Illustrator
12 1 (0.013%) Adobe Premiere
12 1 (0.013%) Camtasia
12 1 (0.013%) InVision
12 1 (0.013%) Sketch
12 1 (0.013%) Snagit
Business Applications
1 157 (1.97%) Dynamics CRM
2 87 (1.09%) Remedy ITSM
3 33 (0.41%) Dynamics NAV
4 26 (0.33%) Payment Gateway
5 23 (0.29%) Oracle EBS
6 20 (0.25%) Dynamics AX
7 18 (0.23%) NetSuite
8 17 (0.21%) Maximo
9 13 (0.16%) SAP S/4HANA
10 9 (0.11%) Oracle Applications
10 9 (0.11%) Salesforce.com CRM
11 8 (0.10%) Eikon
12 7 (0.088%) Elite 3E
12 7 (0.088%) MetaTrader
12 7 (0.088%) SAP PA-EC
12 7 (0.088%) SAP PP
13 6 (0.075%) Fidessa
13 6 (0.075%) SAP ECC
14 5 (0.063%) assyst
15 4 (0.050%) Sage 200
Cloud Services
1 2,039 (25.56%) Azure
2 1,922 (24.10%) Microsoft 365
3 927 (11.62%) AWS
4 465 (5.83%) Azure Active Directory
5 341 (4.28%) SaaS
6 286 (3.59%) IaaS
7 245 (3.07%) PaaS
8 239 (3.00%) Power Platform
9 218 (2.73%) GCP
10 159 (1.99%) Dynamics 365
11 131 (1.64%) OneDrive
12 117 (1.47%) Azure DevOps
13 115 (1.44%) Mimecast
14 93 (1.17%) Amazon EC2
15 81 (1.02%) Serverless
16 76 (0.95%) Amazon S3
17 70 (0.88%) Azure Sentinel
18 66 (0.83%) Cloud Computing
19 65 (0.81%) GitHub
20 58 (0.73%) Google Workspace
Communications & Networking
1 905 (11.35%) Firewall
2 668 (8.38%) DNS
3 640 (8.02%) WAN
4 604 (7.57%) LAN
5 510 (6.39%) DHCP
6 418 (5.24%) VPN
7 357 (4.48%) TCP/IP
8 276 (3.46%) Wireless
9 223 (2.80%) Network Security
10 220 (2.76%) SAN
11 203 (2.55%) Wi-Fi
12 159 (1.99%) VoIP
13 143 (1.79%) OSPF
14 136 (1.71%) Internet
15 132 (1.65%) BGP
16 126 (1.58%) Cisco Nexus
17 123 (1.54%) SD-WAN
18 112 (1.40%) MPLS
19 107 (1.34%) VLAN
20 90 (1.13%) NetScaler
Database & Business Intelligence
1 639 (8.01%) SQL Server
2 179 (2.24%) Power BI
3 122 (1.53%) MySQL
4 120 (1.50%) Oracle Database
5 113 (1.42%) Data Warehouse
6 103 (1.29%) Relational Database
7 100 (1.25%) Amazon RDS
8 89 (1.12%) Big Data
9 87 (1.09%) SQL Server Reporting Services
10 82 (1.03%) SQL Server Integration Services
11 69 (0.87%) Oracle Database 12c
12 67 (0.84%) PostgreSQL
13 54 (0.68%) Tableau
14 53 (0.66%) Metadata
15 46 (0.58%) NoSQL
16 31 (0.39%) InfluxDB
17 30 (0.38%) SQL Server Analysis Services
18 29 (0.36%) Oracle Database 10g
19 26 (0.33%) Oracle Reports
19 26 (0.33%) RDBMS
Development Applications
1 337 (4.23%) JIRA
2 199 (2.49%) Git (software)
3 149 (1.87%) Jenkins
4 59 (0.74%) Visual Studio
5 49 (0.61%) Octopus Deploy
6 44 (0.55%) Bitbucket
7 32 (0.40%) GitLab
8 30 (0.38%) Mocha
8 30 (0.38%) Team Foundation Server
9 29 (0.36%) Rational DOORS
10 25 (0.31%) Subversion
11 24 (0.30%) Selenium
12 17 (0.21%) JMeter
13 15 (0.19%) Sonatype Nexus
14 14 (0.18%) TeamCity
15 13 (0.16%) IBM UrbanCode
15 13 (0.16%) Oracle APEX
16 12 (0.15%) Atlassian Bamboo
16 12 (0.15%) Browser DevTools
16 12 (0.15%) Jaeger
General
1 2,742 (34.38%) Social Skills
2 1,559 (19.55%) Finance
3 958 (12.01%) Analytical Skills
4 437 (5.48%) Public Sector
5 420 (5.27%) Organisational Skills
6 342 (4.29%) Law
7 332 (4.16%) Legal
8 307 (3.85%) Telecoms
9 282 (3.54%) Inclusion and Diversity
10 266 (3.34%) Retail
11 258 (3.23%) Banking
12 254 (3.18%) Presentation Skills
13 252 (3.16%) Influencing Skills
14 176 (2.21%) Marketing
15 169 (2.12%) Manufacturing
16 149 (1.87%) Documentation Skills
17 147 (1.84%) Advertising
18 96 (1.20%) Pharmaceutical
19 94 (1.18%) Local Government
20 67 (0.84%) Games
Job Titles
1 1,707 (21.40%) Analyst
2 627 (7.86%) Service Manager
3 592 (7.42%) IT Manager
4 545 (6.83%) Support Analyst
5 541 (6.78%) Service Analyst
6 498 (6.24%) Infrastructure Engineer
7 483 (6.06%) Support Engineer
8 427 (5.35%) Architect
9 419 (5.25%) IT Support
10 418 (5.24%) Service Desk Analyst
11 310 (3.89%) Applications Support
12 309 (3.87%) IT Engineer
13 308 (3.86%) Project Manager
14 299 (3.75%) IT Analyst
15 295 (3.70%) 2nd Line Support
16 292 (3.66%) Network Engineer
17 252 (3.16%) Delivery Manager
18 235 (2.95%) Service Delivery Manager
19 218 (2.73%) IT Services Manager
20 214 (2.68%) Senior Manager
Libraries, Frameworks & Software Standards
1 168 (2.11%) HTML
2 167 (2.09%) Web Services
3 158 (1.98%) .NET
4 117 (1.47%) LDAP
4 117 (1.47%) XML
5 112 (1.40%) CSS
6 92 (1.15%) Middleware
7 86 (1.08%) REST
8 77 (0.97%) JSON
8 77 (0.97%) SOAP
9 63 (0.79%) RESTful
10 60 (0.75%) Kafka
11 53 (0.66%) Node.js
12 52 (0.65%) EDI
13 44 (0.55%) HTML5
13 44 (0.55%) SAML
14 40 (0.50%) .NET Framework
15 38 (0.48%) COM
16 31 (0.39%) ASP.NET
17 30 (0.38%) AngularJS
Miscellaneous
1 639 (8.01%) Management Information System
2 443 (5.55%) Data Centre
3 410 (5.14%) Self-Motivation
4 234 (2.93%) Public Cloud
5 172 (2.16%) NHS
6 169 (2.12%) User Experience
7 158 (1.98%) Enterprise Software
8 145 (1.82%) Replication
9 138 (1.73%) PKI
10 124 (1.55%) Virtual Team
11 111 (1.39%) CMDB
12 109 (1.37%) Video Conferencing
13 99 (1.24%) Driving Licence
14 91 (1.14%) Clustering
15 65 (0.81%) Hybrid Cloud
16 63 (0.79%) Mobile App
16 63 (0.79%) Private Cloud
17 60 (0.75%) IoT
18 59 (0.74%) Legacy Systems
19 57 (0.71%) Cloud Native
Operating Systems
1 2,535 (31.78%) Windows
2 1,069 (13.40%) Windows Server
3 778 (9.75%) Windows 10
4 687 (8.61%) Linux
5 394 (4.94%) Unix
6 328 (4.11%) Windows Server 2012
7 316 (3.96%) Windows Server 2016
8 199 (2.49%) Windows Server 2019
9 192 (2.41%) Android
10 178 (2.23%) Windows 7
11 163 (2.04%) Apple iOS
12 139 (1.74%) Windows Server 2008
13 114 (1.43%) Mac OS
14 91 (1.14%) Solaris
15 75 (0.94%) CentOS
16 74 (0.93%) Red Hat Enterprise Linux
17 71 (0.89%) Mac OS X
18 45 (0.56%) Windows Server 2003
19 39 (0.49%) Ubuntu
20 32 (0.40%) Windows 8
Processes & Methodologies
1 1,945 (24.39%) Service Management
2 1,634 (20.49%) Service Delivery
3 1,620 (20.31%) Agile
4 1,324 (16.60%) Problem-Solving
5 1,205 (15.11%) ITSM
6 1,182 (14.82%) Change Management
7 1,101 (13.80%) Project Management
8 1,025 (12.85%) Incident Management
9 901 (11.30%) Problem Management
10 863 (10.82%) Continuous Improvement
11 712 (8.93%) DevOps
12 667 (8.36%) PRINCE2
13 660 (8.27%) Infrastructure Engineering
14 646 (8.10%) Stakeholder Management
15 623 (7.81%) Cybersecurity
16 556 (6.97%) Mentoring
17 552 (6.92%) Project Delivery
18 454 (5.69%) Information Security
19 446 (5.59%) Migration
20 399 (5.00%) Service Design
Programming Languages
1 993 (12.45%) SQL
2 784 (9.83%) PowerShell
3 366 (4.59%) Python
4 246 (3.08%) JavaScript
5 171 (2.14%) C#
6 170 (2.13%) Bash
7 129 (1.62%) C
8 118 (1.48%) T-SQL
9 116 (1.45%) Shell Script
10 104 (1.30%) Java
11 88 (1.10%) PL/SQL
12 71 (0.89%) Perl
13 46 (0.58%) Ruby
14 36 (0.45%) PHP
15 31 (0.39%) VBScript
16 29 (0.36%) VBA
17 24 (0.30%) SAPscript
18 23 (0.29%) Go
19 22 (0.28%) VB.NET
20 18 (0.23%) VB
Qualifications
1 1,160 (14.54%) Degree
2 938 (11.76%) Security Cleared
3 801 (10.04%) ITIL Certification
4 686 (8.60%) SC Cleared
5 491 (6.16%) Microsoft Certification
6 455 (5.70%) Cisco Certification
7 283 (3.55%) ITIL Foundation Certificate
8 264 (3.31%) MCSE
9 263 (3.30%) CCNA
10 223 (2.80%) CISSP
11 214 (2.68%) CCNP
12 180 (2.26%) PMI Certification
13 148 (1.86%) PMP
14 123 (1.54%) MCP
15 122 (1.53%) MCSA
16 119 (1.49%) Computer Science Degree
17 117 (1.47%) CISM
18 112 (1.40%) DV Cleared
19 105 (1.32%) DBS Check
20 83 (1.04%) CCIE
Quality Assurance & Compliance
1 1,242 (15.57%) SLA
2 475 (5.96%) ISO/IEC 27001
3 274 (3.44%) QA
4 201 (2.52%) GDPR
5 198 (2.48%) COBIT
6 164 (2.06%) Cyber Essentials
7 130 (1.63%) NIST
8 122 (1.53%) PCI DSS
9 80 (1.00%) PMO
10 73 (0.92%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
11 69 (0.87%) NCSC
12 58 (0.73%) ISO/IEC 20000
13 55 (0.69%) ISO 9001
14 47 (0.59%) Cyber Essentials PLUS
14 47 (0.59%) Sarbanes-Oxley
14 47 (0.59%) SOC 2
15 45 (0.56%) GRC
16 41 (0.51%) SOC 1
17 36 (0.45%) Data Quality
18 32 (0.40%) ITGC
System Software
1 1,932 (24.22%) Active Directory
2 708 (8.88%) VMware Infrastructure
3 341 (4.28%) Hyper-V
4 230 (2.88%) Docker
5 183 (2.29%) vSphere
6 150 (1.88%) VMware ESXi
7 110 (1.38%) XenApp
8 77 (0.97%) Virtual Servers
9 74 (0.93%) Virtual Desktop
9 74 (0.93%) XenDesktop
10 65 (0.81%) Virtual Machines
11 54 (0.68%) Terminal Services
12 43 (0.54%) Firmware
13 34 (0.43%) Oracle RAC
14 27 (0.34%) Citrix Hypervisor
15 24 (0.30%) Apache ZooKeeper
15 24 (0.30%) BitLocker
16 23 (0.29%) NFS
17 22 (0.28%) VMware Workstation
18 19 (0.24%) Microsoft App-V
Systems Management
1 630 (7.90%) SCCM
2 383 (4.80%) Microsoft Intune
3 224 (2.81%) Ansible
4 209 (2.62%) Kubernetes
5 197 (2.47%) Terraform
6 105 (1.32%) SCOM
7 101 (1.27%) WSUS
8 93 (1.17%) Single Sign-On
9 72 (0.90%) Jamf Pro
10 60 (0.75%) Active Directory Federation Services
11 56 (0.70%) vCenter Server
12 52 (0.65%) Oracle RMAN
13 49 (0.61%) Nagios
14 48 (0.60%) Grafana
15 46 (0.58%) FortiGate
16 43 (0.54%) Puppet
17 42 (0.53%) NetBackup
18 41 (0.51%) Data Guard
19 40 (0.50%) Prometheus
20 38 (0.48%) SCSM
Vendors
1 3,048 (38.21%) Microsoft
2 1,043 (13.08%) VMware
3 826 (10.36%) Cisco
4 638 (8.00%) ServiceNow
5 609 (7.64%) Citrix
6 433 (5.43%) Oracle
7 263 (3.30%) Palo Alto
8 235 (2.95%) Apple
9 224 (2.81%) Google
10 205 (2.57%) HP
11 187 (2.34%) SolarWinds
12 181 (2.27%) F5
13 168 (2.11%) SAP
14 154 (1.93%) Salesforce.com
15 141 (1.77%) CheckPoint
16 137 (1.72%) Meraki
17 127 (1.59%) Remedy
18 123 (1.54%) Veeam
19 117 (1.47%) Red Hat
20 115 (1.44%) Fortinet