Period
to 24 November 2020

The following table provides summary statistics for permanent job vacancies with a requirement for ITIL Foundation Certificate qualifications. Included is a benchmarking guide to the salaries offered over the 6 months to 24 November 2020 with a comparison to the same period in the previous 2 years.

ITIL Foundation Certificate
UK
6 months to
24 Nov 2020
Same period 2019 Same period 2018
Rank 612 790 864
Rank change year-on-year +178 +74 +8
Permanent jobs citing ITIL Foundation Certificate 97 272 293
As % of all permanent jobs advertised in the UK 0.18% 0.20% 0.18%
As % of the Qualifications category 0.86% 0.90% 0.76%
Number of salaries quoted 62 275 233
Median annual salary £50,809 £47,500 £37,500
Median salary % change year-on-year +6.97% +26.67% +1.35%
10th Percentile £26,425 £31,500 £21,050
90th Percentile £71,000 £62,500 £62,000
UK excluding London median annual salary £39,750 £47,500 £35,250
% change year-on-year -16.32% +34.75% +0.71%

ITIL Foundation Certificate is in the Academic Qualifications and Professional Certifications category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for academic qualifications or professional certifications.

All Academic and Professional Certifications
UK
Permanent vacancies requiring academic qualifications or professional certifications 11,308 30,240 38,361
As % of all permanent IT jobs advertised in the UK 20.69% 22.57% 23.80%
Number of salaries quoted 8,623 22,361 28,325
Median annual salary £55,000 £50,000 £50,000
Median salary % change year-on-year +10.00% - +5.26%
10th Percentile £31,250 £27,500 £26,250
90th Percentile £87,500 £82,500 £80,000
UK excluding London median annual salary £50,000 £45,000 £45,000
% change year-on-year +11.11% - +5.88%

ITIL Foundation Certificate
Job Vacancy Trend

Job postings citing ITIL Foundation Certificate as a proportion of all IT jobs advertised.

Job vacancy trend for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Salary Trend

3-month moving average salary quoted in jobs citing ITIL Foundation Certificate.

Salary trend for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Salary Histogram

Salary distribution for jobs citing ITIL Foundation Certificate over the 6 months to 24 November 2020.

Salary histogram for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Top 14 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL Foundation Certificate within the UK over the 6 months to 24 November 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +173 88 £53,500 +12.63% 15
UK excluding London +160 52 £39,750 -16.32% 14
London +170 38 £60,000 +20.00% 2
Midlands +114 20 £39,559 -4.10% 5
West Midlands +79 19 £49,118 +19.07% 5
South East +138 15 £54,750 +25.86% 2
North of England +97 10 £29,000 -38.95% 3
Yorkshire +84 8 £42,500 -10.53% 1
South West +92 3 £51,500 +43.06% 2
Scotland +82 3 £37,500 +7.14% 1
North West +100 2 £17,500 -58.33% 2
Wales +50 1 £34,628 -15.54%
Work from Home -49 1 £35,500 -25.26% 1
East Midlands - 1 £30,000 -

For the 6 months to 24 November 2020, IT jobs citing ITIL Foundation Certificate also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads with a requirement for ITIL Foundation Certificate.

1 97 (100.00%) ITIL
2 67 (69.07%) Microsoft
3 36 (37.11%) Active Directory
4 35 (36.08%) Windows
5 33 (34.02%) Office 365
6 32 (32.99%) Service Management
7 29 (29.90%) Windows 10
8 28 (28.87%) Line Management
9 27 (27.84%) Microsoft Office
10 25 (25.77%) Azure
11 23 (23.71%) SLA
11 23 (23.71%) Management Information System
12 22 (22.68%) Cisco
12 22 (22.68%) WAN
12 22 (22.68%) LAN
12 22 (22.68%) Problem Management
12 22 (22.68%) GDPR
13 21 (21.65%) Escalation Management
13 21 (21.65%) SQL
13 21 (21.65%) Wi-Fi
13 21 (21.65%) Firewall
14 20 (20.62%) Linux
14 20 (20.62%) DHCP
15 19 (19.59%) DNS
15 19 (19.59%) Citrix
15 19 (19.59%) Cisco Certification
15 19 (19.59%) Legal
16 18 (18.56%) Service Delivery
16 18 (18.56%) VPN
16 18 (18.56%) Document Management

ITIL Foundation Certificate
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (14.43%) Skype for Business
2 7 (7.22%) IIS
2 7 (7.22%) MS Exchange
3 3 (3.09%) IBM Notes
4 2 (2.06%) Apache
5 1 (1.03%) SharePoint
Applications
1 27 (27.84%) Microsoft Office
2 13 (13.40%) MS Visio
3 5 (5.15%) Microsoft Excel
4 1 (1.03%) Microsoft PowerPoint
Business Applications
1 3 (3.09%) Elite 3E
2 2 (2.06%) Unit4 Business World
Cloud Services
1 33 (34.02%) Office 365
2 25 (25.77%) Azure
3 16 (16.49%) AWS
4 15 (15.46%) GCP
5 14 (14.43%) Azure Active Directory
6 13 (13.40%) Route 53
6 13 (13.40%) Slack
7 3 (3.09%) Mimecast
8 2 (2.06%) Amazon CloudWatch
8 2 (2.06%) Amazon EC2
8 2 (2.06%) Amazon ELB
8 2 (2.06%) Amazon S3
8 2 (2.06%) AWS CloudFormation
8 2 (2.06%) AWS CloudTrail
8 2 (2.06%) GitHub
9 1 (1.03%) IaaS
9 1 (1.03%) PaaS
9 1 (1.03%) SaaS
Communications & Networking
1 22 (22.68%) LAN
1 22 (22.68%) WAN
2 21 (21.65%) Firewall
2 21 (21.65%) Wi-Fi
3 20 (20.62%) DHCP
4 19 (19.59%) DNS
5 18 (18.56%) VPN
6 17 (17.53%) MPLS
6 17 (17.53%) VoIP
7 14 (14.43%) BGP
7 14 (14.43%) IPsec
7 14 (14.43%) Network Security
7 14 (14.43%) OSPF
7 14 (14.43%) Skype
7 14 (14.43%) Wireless
8 13 (13.40%) MRTG
8 13 (13.40%) RIP
8 13 (13.40%) SNMP
8 13 (13.40%) TACACS
8 13 (13.40%) Wireshark
Database & Business Intelligence
1 14 (14.43%) SQL Server
2 3 (3.09%) MySQL
2 3 (3.09%) SQL Server Integration Services
2 3 (3.09%) SQL Server Reporting Services
3 2 (2.06%) Amazon RDS
3 2 (2.06%) Data Warehouse
3 2 (2.06%) SQL Server 2008
4 1 (1.03%) MariaDB
4 1 (1.03%) MongoDB
4 1 (1.03%) NoSQL
4 1 (1.03%) PostgreSQL
4 1 (1.03%) Relational Database
Development Applications
1 2 (2.06%) Bitbucket
1 2 (2.06%) Git (software)
1 2 (2.06%) JIRA
2 1 (1.03%) Cucumber
2 1 (1.03%) InstallShield
2 1 (1.03%) JUnit
2 1 (1.03%) MSI
2 1 (1.03%) Selenium
2 1 (1.03%) Team Foundation Server
General
1 19 (19.59%) Legal
2 13 (13.40%) Digital Economy
3 9 (9.28%) Finance
4 6 (6.19%) Law
5 4 (4.12%) Games
5 4 (4.12%) Public Sector
6 3 (3.09%) Marketing
6 3 (3.09%) Retail
7 2 (2.06%) Back Office
8 1 (1.03%) Banking
8 1 (1.03%) Local Government
Job Titles
1 19 (19.59%) Analyst
2 18 (18.56%) Service Desk Team Leader
2 18 (18.56%) Team Leader
3 14 (14.43%) Network Engineer
4 13 (13.40%) Senior Network Engineer
5 12 (12.37%) Service Analyst
6 8 (8.25%) Service Desk Analyst
6 8 (8.25%) Service Manager
7 7 (7.22%) Service Desk Manager
8 6 (6.19%) Infrastructure Engineer
8 6 (6.19%) Support Analyst
8 6 (6.19%) Support Engineer
8 6 (6.19%) Technical Leader
9 4 (4.12%) Applications Support
9 4 (4.12%) Customer Support Manager
9 4 (4.12%) Infrastructure Support
9 4 (4.12%) Infrastructure Support Engineer
9 4 (4.12%) Support Manager
10 3 (3.09%) IT Analyst
10 3 (3.09%) IT Engineer
Libraries, Frameworks & Software Standards
1 3 (3.09%) .NET
2 2 (2.06%) LAMP
3 1 (1.03%) Ajax
3 1 (1.03%) AngularJS
3 1 (1.03%) CSS
3 1 (1.03%) Hibernate
3 1 (1.03%) HTML
3 1 (1.03%) J2EE
3 1 (1.03%) Spring
3 1 (1.03%) Web Services
Miscellaneous
1 23 (23.71%) Management Information System
2 13 (13.40%) Analytical Skills
3 8 (8.25%) Self-Motivation
4 6 (6.19%) Data Centre
5 5 (5.15%) iPhone
6 4 (4.12%) Driving Licence
7 3 (3.09%) AS400
7 3 (3.09%) Client/Server
7 3 (3.09%) iPad
7 3 (3.09%) iSeries
8 2 (2.06%) Data Protection Act
8 2 (2.06%) Enterprise Cloud
8 2 (2.06%) Hybrid Cloud
8 2 (2.06%) Public Cloud
9 1 (1.03%) Data Structures
9 1 (1.03%) Media Streaming
9 1 (1.03%) Renewable Energy
9 1 (1.03%) SWIFT
Operating Systems
1 35 (36.08%) Windows
2 29 (29.90%) Windows 10
3 20 (20.62%) Linux
4 15 (15.46%) Mac OS X
5 14 (14.43%) Windows Server
6 5 (5.15%) Unix
7 4 (4.12%) Apple iOS
7 4 (4.12%) Windows Server 2019
8 3 (3.09%) Android
8 3 (3.09%) Windows Server 2003
8 3 (3.09%) Windows Server 2012
9 2 (2.06%) Windows 7
9 2 (2.06%) Windows Phone
10 1 (1.03%) Red Hat Enterprise Linux
10 1 (1.03%) Windows Server 2008
10 1 (1.03%) Windows Server 2016
Processes & Methodologies
1 97 (100.00%) ITIL
2 32 (32.99%) Service Management
3 28 (28.87%) Line Management
4 22 (22.68%) Problem Management
5 21 (21.65%) Escalation Management
6 18 (18.56%) Document Management
6 18 (18.56%) Problem-Solving
6 18 (18.56%) Service Delivery
7 17 (17.53%) Coaching
8 16 (16.49%) Ticket Management
9 15 (15.46%) Performance Analysis
10 14 (14.43%) DevOps
10 14 (14.43%) Network Monitoring
10 14 (14.43%) Security Monitoring
11 13 (13.40%) B2B
11 13 (13.40%) Capacity Planning
11 13 (13.40%) Identity Management
12 12 (12.37%) Decision-Making
13 10 (10.31%) Quality Management
14 9 (9.28%) Disaster Recovery
Programming Languages
1 21 (21.65%) SQL
2 17 (17.53%) Python
3 7 (7.22%) PowerShell
4 3 (3.09%) Perl
5 2 (2.06%) Korn
5 2 (2.06%) PHP
5 2 (2.06%) Shell Script
6 1 (1.03%) Bash Shell
6 1 (1.03%) Java
6 1 (1.03%) Java 8
6 1 (1.03%) JavaScript
6 1 (1.03%) T-SQL
6 1 (1.03%) VB.NET
6 1 (1.03%) VBScript
Qualifications
1 19 (19.59%) Cisco Certification
2 17 (17.53%) CCNP
2 17 (17.53%) Microsoft Certification
3 14 (14.43%) Degree
4 7 (7.22%) MCSE
5 6 (6.19%) MCSA
6 3 (3.09%) CCNA
6 3 (3.09%) VMware Certified Professional (VCP)
7 2 (2.06%) (ISC)2 CCSP
7 2 (2.06%) CCENT
7 2 (2.06%) CCSP
7 2 (2.06%) CISM
7 2 (2.06%) CISSP
7 2 (2.06%) MCDST
7 2 (2.06%) MCP
7 2 (2.06%) Network+ Certification
8 1 (1.03%) CCIE
8 1 (1.03%) CISMP
8 1 (1.03%) HND
8 1 (1.03%) ITIL Certification
Quality Assurance & Compliance
1 23 (23.71%) SLA
2 22 (22.68%) GDPR
3 2 (2.06%) QA
4 1 (1.03%) PMO
System Software
1 36 (37.11%) Active Directory
2 8 (8.25%) VMware Infrastructure
3 4 (4.12%) Hyper-V
4 3 (3.09%) Virtual Desktop
4 3 (3.09%) VMware ESXi
4 3 (3.09%) vSphere
5 2 (2.06%) Virtual Machines
6 1 (1.03%) Docker
6 1 (1.03%) Microsoft App-V
Systems Management
1 15 (15.46%) Nagios
1 15 (15.46%) Opscode Chef
2 14 (14.43%) Ansible
3 13 (13.40%) Puppet
4 3 (3.09%) SCCM
4 3 (3.09%) vCenter Server
5 2 (2.06%) Kubernetes
5 2 (2.06%) Microsoft Intune
5 2 (2.06%) Scalr
5 2 (2.06%) Terraform
6 1 (1.03%) AirWatch
Vendors
1 67 (69.07%) Microsoft
2 22 (22.68%) Cisco
3 19 (19.59%) Citrix
4 14 (14.43%) Palo Alto
5 13 (13.40%) Avaya
5 13 (13.40%) Riverbed
6 11 (11.34%) VMware
7 6 (6.19%) McAfee
7 6 (6.19%) ServiceNow
8 4 (4.12%) Meraki
9 3 (3.09%) ArcSight
9 3 (3.09%) Google
9 3 (3.09%) IBM
9 3 (3.09%) Intapp
9 3 (3.09%) JDA
9 3 (3.09%) LogRhythm
9 3 (3.09%) Lotus
9 3 (3.09%) Sony
9 3 (3.09%) Sophos
9 3 (3.09%) Splunk