Period
to 19 October 2021

The following table provides summary statistics for permanent job vacancies with a requirement for ITIL Foundation Certificate qualifications. Included is a benchmarking guide to the salaries offered over the 6 months to 19 October 2021 with a comparison to the same period in the previous 2 years.

ITIL Foundation Certificate
UK
6 months to
19 Oct 2021
Same period 2020 Same period 2019
Rank 832 631 771
Rank change year-on-year -201 +140 +106
Permanent jobs citing ITIL Foundation Certificate 226 73 321
As % of all permanent jobs advertised in the UK 0.18% 0.15% 0.24%
As % of the Qualifications category 0.83% 0.70% 1.02%
Number of salaries quoted 162 53 288
10th Percentile £25,000 £23,450 £30,675
25th Percentile £30,000 £32,996 £36,000
Median annual salary (50th Percentile) £42,500 £43,243 £45,000
Median % change year-on-year -1.72% -3.91% +19.21%
75th Percentile £52,338 £62,500 £53,750
90th Percentile £63,700 £71,250 £64,125
UK excluding London median annual salary £42,101 £38,120 £45,000
% change year-on-year +10.44% -15.29% +28.57%

ITIL Foundation Certificate is in the Academic Qualifications and Professional Certifications category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for academic qualifications or professional certifications.

All Academic and Professional Certifications
UK
Permanent vacancies requiring academic qualifications or professional certifications 27,125 10,445 31,475
As % of all permanent IT jobs advertised in the UK 21.60% 21.57% 23.09%
Number of salaries quoted 15,114 8,037 23,416
10th Percentile £31,250 £31,250 £27,000
25th Percentile £40,500 £41,250 £35,000
Median annual salary (50th Percentile) £55,000 £55,000 £50,000
Median % change year-on-year - +10.00% -
75th Percentile £72,500 £71,250 £66,250
90th Percentile £87,500 £87,500 £82,500
UK excluding London median annual salary £47,651 £48,500 £45,000
% change year-on-year -1.75% +7.78% -

ITIL Foundation Certificate
Job Vacancy Trend

Job postings citing ITIL Foundation Certificate as a proportion of all IT jobs advertised.

Job vacancy trend for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Salary Trend

3-month moving average salary quoted in jobs citing ITIL Foundation Certificate.

Salary trend for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Salary Histogram

Salary distribution for jobs citing ITIL Foundation Certificate over the 6 months to 19 October 2021.

Salary histogram for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Top 15 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL Foundation Certificate within the UK over the 6 months to 19 October 2021. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -173 217 £42,500 -10.53% 30
UK excluding London -130 155 £42,101 +10.44% 29
London -205 64 £45,000 -25.00% 4
South East -117 46 £28,000 -33.33% 7
Midlands -99 33 £42,500 +34.92% 6
East of England - 28 £37,616 - 3
South West -74 26 £45,000 +16.90% 1
West Midlands -110 23 £45,000 +9.60% 4
North of England -115 18 £37,000 +3.50% 9
Work from Home -252 17 £52,500 +47.89% 5
Yorkshire -103 14 £37,000 -17.78% 3
East Midlands -70 10 £42,500 +47.83% 2
Wales -39 9 £28,500 -17.70% 1
North West -98 4 £42,500 +142.86% 3
Scotland -92 2 £55,000 +46.67% 2

For the 6 months to 19 October 2021, IT jobs citing ITIL Foundation Certificate also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads with a requirement for ITIL Foundation Certificate.

1 226 (100.00%) ITIL
2 134 (59.29%) Microsoft
3 81 (35.84%) Social Skills
4 68 (30.09%) Windows
5 62 (27.43%) Service Management
6 61 (26.99%) Active Directory
7 57 (25.22%) Problem-Solving
8 54 (23.89%) Service Delivery
9 53 (23.45%) Microsoft 365
10 51 (22.57%) Microsoft Certification
10 51 (22.57%) ITSM
10 51 (22.57%) ServiceNow
11 49 (21.68%) SLA
11 49 (21.68%) SQL
12 45 (19.91%) PowerShell
12 45 (19.91%) Azure
13 42 (18.58%) VMware
14 41 (18.14%) Analytical Skills
15 40 (17.70%) Mac OS
16 39 (17.26%) Project Management
17 37 (16.37%) Finance
18 36 (15.93%) Oracle
19 35 (15.49%) Microsoft Office
20 32 (14.16%) Windows 10
21 31 (13.72%) Continuous Improvement
21 31 (13.72%) Agile Software Development
22 26 (11.50%) Degree
22 26 (11.50%) Firewall
23 25 (11.06%) Mentoring
24 23 (10.18%) Change Management

ITIL Foundation Certificate
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (4.42%) IIS
1 10 (4.42%) SharePoint
2 8 (3.54%) Confluence
2 8 (3.54%) MS Exchange
3 7 (3.10%) Oracle SOA Suite
4 6 (2.65%) Apache
5 4 (1.77%) CMS
5 4 (1.77%) Exchange Server 2013
5 4 (1.77%) SAS
5 4 (1.77%) Tomcat
6 2 (0.88%) Skype for Business
Applications
1 35 (15.49%) Microsoft Office
2 10 (4.42%) Microsoft Excel
3 2 (0.88%) Microsoft PowerPoint
4 1 (0.44%) Chatbot
4 1 (0.44%) InVision
4 1 (0.44%) MS Visio
4 1 (0.44%) Spreadsheet
Business Applications
1 8 (3.54%) Sentinel
2 2 (0.88%) Dynamics CRM
2 2 (0.88%) Remedy ITSM
Cloud Services
1 53 (23.45%) Microsoft 365
2 45 (19.91%) Azure
3 9 (3.98%) SaaS
4 8 (3.54%) AWS
4 8 (3.54%) Power Platform
5 7 (3.10%) Azure Active Directory
6 6 (2.65%) OneDrive
6 6 (2.65%) Power Automate
6 6 (2.65%) PowerApps
7 4 (1.77%) Google Workspace
8 3 (1.33%) Dynamics 365
9 2 (0.88%) Cloud Computing
10 1 (0.44%) Amazon CloudWatch
10 1 (0.44%) Amazon EC2
10 1 (0.44%) Amazon S3
10 1 (0.44%) AWS CloudFormation
10 1 (0.44%) AWS CloudTrail
10 1 (0.44%) Azure Data Lake Analytics
10 1 (0.44%) IaaS
10 1 (0.44%) PaaS
Communications & Networking
1 26 (11.50%) Firewall
2 13 (5.75%) DNS
2 13 (5.75%) VLAN
3 12 (5.31%) DHCP
4 10 (4.42%) WAN
5 9 (3.98%) LAN
6 8 (3.54%) SSL
7 7 (3.10%) Wi-Fi
8 6 (2.65%) Cisco IOS
9 5 (2.21%) Cisco ISE
9 5 (2.21%) Internet
9 5 (2.21%) Remote Desktop
9 5 (2.21%) VoIP
9 5 (2.21%) VPN
9 5 (2.21%) Wireless
10 4 (1.77%) WebEx
11 2 (0.88%) SAN
11 2 (0.88%) Skype
11 2 (0.88%) TCP/IP
11 2 (0.88%) Telepresence
Database & Business Intelligence
1 15 (6.64%) SQL Server
2 7 (3.10%) Amazon RDS
3 6 (2.65%) MySQL
4 5 (2.21%) MongoDB
5 4 (1.77%) Relational Database
5 4 (1.77%) SQL Server Integration Services
5 4 (1.77%) SQL Server Reporting Services
6 2 (0.88%) Data Warehouse
6 2 (0.88%) Power BI
7 1 (0.44%) Data Lake
7 1 (0.44%) Microsoft Analysis Services
7 1 (0.44%) SQL Server Analysis Services
7 1 (0.44%) Tableau
Development Applications
1 13 (5.75%) JIRA
2 6 (2.65%) Git (software)
3 5 (2.21%) Artifactory
3 5 (2.21%) Gradle
3 5 (2.21%) Jenkins
3 5 (2.21%) Maven
3 5 (2.21%) Mocha
4 4 (1.77%) JUnit
4 4 (1.77%) Mockito
5 2 (0.88%) Selenium
5 2 (0.88%) Team Foundation Server
6 1 (0.44%) Octopus Deploy
6 1 (0.44%) WebDriver
General
1 81 (35.84%) Social Skills
2 41 (18.14%) Analytical Skills
3 37 (16.37%) Finance
4 18 (7.96%) Public Sector
5 16 (7.08%) Telecoms
6 12 (5.31%) Legal
7 10 (4.42%) Digital Economy
7 10 (4.42%) Marketing
8 9 (3.98%) Influencing Skills
9 8 (3.54%) Electronics
9 8 (3.54%) Manufacturing
10 7 (3.10%) Retail
11 6 (2.65%) Law
12 5 (2.21%) Banking
12 5 (2.21%) Documentation Skills
12 5 (2.21%) Inclusion and Diversity
12 5 (2.21%) Presentation Skills
13 3 (1.33%) Advertising
13 3 (1.33%) Automotive
13 3 (1.33%) Multimedia
Job Titles
1 52 (23.01%) Analyst
2 31 (13.72%) Service Manager
3 27 (11.95%) Support Engineer
4 23 (10.18%) Service Desk Manager
5 20 (8.85%) Support Analyst
6 16 (7.08%) Developer
7 15 (6.64%) Service Desk Specialist
8 13 (5.75%) Applications Support
9 12 (5.31%) Desktop Support
9 12 (5.31%) IT Support
9 12 (5.31%) Team Leader
10 11 (4.87%) 2nd Line Support
11 10 (4.42%) Desktop Engineer
11 10 (4.42%) Desktop Support Engineer
11 10 (4.42%) Service Desk Team Leader
12 8 (3.54%) 2nd Line Engineer
12 8 (3.54%) Cybersecurity Analyst
12 8 (3.54%) IT Manager
12 8 (3.54%) Problem Analyst
12 8 (3.54%) Security Analyst
Libraries, Frameworks & Software Standards
1 18 (7.96%) HTML
2 15 (6.64%) Web Services
3 12 (5.31%) CSS
3 12 (5.31%) LDAP
4 11 (4.87%) REST
4 11 (4.87%) SOAP
5 8 (3.54%) AngularJS
6 7 (3.10%) Ajax
6 7 (3.10%) JDBC
7 6 (2.65%) jQuery
7 6 (2.65%) JSON
7 6 (2.65%) LAMP
7 6 (2.65%) ODBC
7 6 (2.65%) SAML
7 6 (2.65%) XML
8 5 (2.21%) .NET
8 5 (2.21%) Node.js
8 5 (2.21%) React
9 4 (1.77%) DHTML
9 4 (1.77%) XSLT
Miscellaneous
1 15 (6.64%) Management Information System
2 14 (6.19%) Data Centre
3 12 (5.31%) Driving Licence
3 12 (5.31%) User Experience
4 10 (4.42%) Tandem
5 6 (2.65%) Client/Server
6 5 (2.21%) N-Tier
6 5 (2.21%) PKI
7 4 (1.77%) CMDB
7 4 (1.77%) Enterprise Software
7 4 (1.77%) EPoS
7 4 (1.77%) Fat Client
7 4 (1.77%) Legacy Systems
7 4 (1.77%) Thin Client
8 3 (1.33%) NHS
8 3 (1.33%) Video Conferencing
9 2 (0.88%) Blackberry
9 2 (0.88%) Data Structures
9 2 (0.88%) iPad
9 2 (0.88%) iPhone
Operating Systems
1 68 (30.09%) Windows
2 40 (17.70%) Mac OS
3 32 (14.16%) Windows 10
4 22 (9.73%) Windows Server
5 20 (8.85%) Linux
6 12 (5.31%) Mac OS X
7 9 (3.98%) Android
8 8 (3.54%) Apple iOS
8 8 (3.54%) Windows Server 2016
9 7 (3.10%) Unix
10 5 (2.21%) Windows Server 2008
11 4 (1.77%) Windows 7
11 4 (1.77%) Windows Server 2012
12 2 (0.88%) Red Hat Enterprise Linux
13 1 (0.44%) CentOS
13 1 (0.44%) Windows Server 2019
Processes & Methodologies
1 226 (100.00%) ITIL
2 62 (27.43%) Service Management
3 57 (25.22%) Problem-Solving
4 54 (23.89%) Service Delivery
5 51 (22.57%) ITSM
6 39 (17.26%) Project Management
7 31 (13.72%) Agile Software Development
7 31 (13.72%) Continuous Improvement
8 25 (11.06%) Mentoring
9 23 (10.18%) Change Management
10 20 (8.85%) Incident Management
11 19 (8.41%) Problem Management
11 19 (8.41%) Scrum
12 18 (7.96%) Configuration Management
13 16 (7.08%) Analytics
13 16 (7.08%) CRM
13 16 (7.08%) Knowledge Management
13 16 (7.08%) People Management
14 13 (5.75%) Customer-Centricity
14 13 (5.75%) Security Management
Programming Languages
1 49 (21.68%) SQL
2 45 (19.91%) PowerShell
3 11 (4.87%) JavaScript
4 10 (4.42%) Java
5 7 (3.10%) Python
6 6 (2.65%) PHP
7 5 (2.21%) Java 8
7 5 (2.21%) T-SQL
8 4 (1.77%) PL/SQL
9 2 (0.88%) C
9 2 (0.88%) Shell Script
10 1 (0.44%) AWK
10 1 (0.44%) Bash Shell
10 1 (0.44%) Perl
10 1 (0.44%) sed
10 1 (0.44%) U-SQL
10 1 (0.44%) VBScript
Qualifications
1 51 (22.57%) Microsoft Certification
2 26 (11.50%) Degree
3 9 (3.98%) A+ Certification
3 9 (3.98%) ITIL Certification
4 8 (3.54%) CCSA
4 8 (3.54%) GCIA
4 8 (3.54%) MCSE
4 8 (3.54%) Security Cleared
5 7 (3.10%) SC Cleared
6 4 (1.77%) MCSA
7 3 (1.33%) Network+ Certification
8 2 (0.88%) CCNA
8 2 (0.88%) CCNP
8 2 (0.88%) Cisco Certification
8 2 (0.88%) CITP
8 2 (0.88%) CompTIA Security+
8 2 (0.88%) EMC Certification
9 1 (0.44%) MOS
9 1 (0.44%) Six Sigma Green Belt
9 1 (0.44%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 49 (21.68%) SLA
2 10 (4.42%) GDPR
3 4 (1.77%) QA
4 2 (0.88%) Disclosure Scotland
4 2 (0.88%) GRC
5 1 (0.44%) Accessibility
System Software
1 61 (26.99%) Active Directory
2 20 (8.85%) VMware Infrastructure
3 15 (6.64%) Hyper-V
4 10 (4.42%) VMware ESXi
5 5 (2.21%) BitLocker
5 5 (2.21%) Docker
6 3 (1.33%) Terminal Services
7 2 (0.88%) MetaFrame
7 2 (0.88%) Virtual Desktop
8 1 (0.44%) Firmware
8 1 (0.44%) Microsoft Virtual Server
8 1 (0.44%) NFS
8 1 (0.44%) Virtual Servers
Systems Management
1 20 (8.85%) SCCM
2 17 (7.52%) Microsoft Intune
2 17 (7.52%) Single Sign-On
3 13 (5.75%) WSUS
4 7 (3.10%) Jamf Pro
5 6 (2.65%) Nagios
5 6 (2.65%) Scalr
6 5 (2.21%) Kubernetes
7 3 (1.33%) SCOM
8 2 (0.88%) Cisco CUCM
9 1 (0.44%) PaperCut
9 1 (0.44%) Sysprep
9 1 (0.44%) Tivoli
Vendors
1 134 (59.29%) Microsoft
2 51 (22.57%) ServiceNow
3 42 (18.58%) VMware
4 36 (15.93%) Oracle
5 21 (9.29%) Citrix
6 19 (8.41%) Cisco
7 10 (4.42%) Remedy
7 10 (4.42%) SAP
8 8 (3.54%) Apple
8 8 (3.54%) ArcSight
8 8 (3.54%) LogRhythm
9 6 (2.65%) IBM
9 6 (2.65%) Meraki
9 6 (2.65%) RightScale
10 5 (2.21%) HP
11 4 (1.77%) AppDynamics
11 4 (1.77%) Dell
11 4 (1.77%) iManage
11 4 (1.77%) Ivanti
11 4 (1.77%) Okta