ITIL Foundation Certificate Jobs

ITIL Foundation Certificate
UK

The table below provides summary statistics for permanent job vacancies with a requirement for ITIL Foundation Certificate qualifications. It includes a benchmarking guide to the salaries offered over the 6 months leading up to 16 July 2025, comparing them to the same period in the previous two years.

6 months to
16 Jul 2025
Same period 2024 Same period 2023
Rank 638 731 725
Rank change year-on-year +93 -6 +282
Permanent jobs citing ITIL Foundation Certificate 97 156 175
As % of all permanent jobs advertised in the UK 0.16% 0.15% 0.21%
As % of the Qualifications category 0.39% 0.57% 0.61%
Number of salaries quoted 78 109 122
10th Percentile £30,000 £27,000 £28,000
25th Percentile £35,854 £30,875 £32,500
Median annual salary (50th Percentile) £41,000 £40,144 £42,500
Median % change year-on-year +2.13% -5.54% -
75th Percentile £57,188 £58,025 £62,000
90th Percentile £62,500 £66,300 £74,250
UK excluding London median annual salary £38,000 £37,500 £36,500
% change year-on-year +1.33% +2.74% -14.12%

All Academic and Professional Certifications
UK

ITIL Foundation Certificate falls under the Academic Qualifications and Professional Certifications category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring academic qualifications or professional certifications.

Permanent vacancies requiring academic qualifications or professional certifications 24,763 27,218 28,484
As % of all permanent jobs advertised in the UK 41.22% 26.39% 33.38%
Number of salaries quoted 10,513 16,262 14,266
10th Percentile £31,250 £29,175 £32,000
25th Percentile £42,000 £39,018 £42,500
Median annual salary (50th Percentile) £55,000 £53,909 £60,000
Median % change year-on-year +2.02% -10.15% +9.09%
75th Percentile £70,000 £70,750 £77,500
90th Percentile £85,000 £87,500 £95,000
UK excluding London median annual salary £52,500 £50,000 £52,500
% change year-on-year +5.00% -4.76% +8.25%

ITIL Foundation Certificate
Job Vacancy Trend

Job postings citing ITIL Foundation Certificate as a proportion of all IT jobs advertised.

Job vacancy trend for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Salary Trend

3-month moving average salary quoted in jobs citing ITIL Foundation Certificate.

Salary trend for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Salary Histogram

Salary distribution for jobs citing ITIL Foundation Certificate over the 6 months to 16 July 2025.

Salary histogram for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Top 17 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL Foundation Certificate within the UK over the 6 months to 16 July 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +100 91 £40,000 -0.36% 66
UK excluding London +103 58 £38,000 +1.33% 57
London +106 37 £50,000 -4.76% 16
Work from Home +71 27 £37,000 -36.21% 32
North of England +51 18 £35,232 +10.97% 17
South East +39 14 £37,500 -35.64% 15
Midlands +71 8 £57,500 +53.33% 11
East of England +43 8 £41,042 +41.53% 6
North West +12 8 £35,677 +15.09% 9
Yorkshire +40 7 £30,000 -4.76% 7
West Midlands - 6 £57,500 - 8
South West +89 5 £52,500 +65.35% 6
Scotland +83 3 £50,890 +12.92% 1
North East +45 3 £38,500 -45.00% 1
East Midlands +34 2 - - 3
Wales - 1 £26,161 - 2
Northern Ireland - 1 £55,000 - 1

ITIL Foundation Certificate
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (15.46%) Microsoft Exchange
2 10 (10.31%) SharePoint
3 1 (1.03%) Skype for Business
Applications
1 19 (19.59%) Microsoft Office
2 7 (7.22%) Microsoft PowerPoint
3 4 (4.12%) Microsoft Excel
3 4 (4.12%) MS Visio
4 2 (2.06%) Microsoft Project
Business Applications
1 1 (1.03%) Dynamics CRM
1 1 (1.03%) Remedy ITSM
Cloud Services
1 32 (32.99%) Azure
2 27 (27.84%) Microsoft 365
3 10 (10.31%) Entra ID
4 8 (8.25%) AWS
5 5 (5.15%) OneDrive
6 3 (3.09%) Power Platform
7 2 (2.06%) Azure Sentinel
7 2 (2.06%) Dynamics 365
7 2 (2.06%) GCP
7 2 (2.06%) Google Workspace
7 2 (2.06%) SaaS
8 1 (1.03%) Azure DevOps
8 1 (1.03%) Azure Monitor
8 1 (1.03%) BlazeMeter
8 1 (1.03%) Cloud Computing
8 1 (1.03%) OCI
8 1 (1.03%) PaaS
8 1 (1.03%) PowerApps
Communications & Networking
1 20 (20.62%) TCP/IP
2 16 (16.49%) LAN
3 15 (15.46%) Firewall
3 15 (15.46%) WAN
4 14 (14.43%) DHCP
4 14 (14.43%) DNS
5 13 (13.40%) VPN
6 12 (12.37%) VLAN
7 8 (8.25%) Wireless
8 7 (7.22%) VoIP
9 6 (6.19%) Cisco IOS
9 6 (6.19%) Wireshark
10 5 (5.15%) WebEx
11 3 (3.09%) Internet
11 3 (3.09%) Intrusion Detection
11 3 (3.09%) Network Security
11 3 (3.09%) SAN
11 3 (3.09%) STUN
11 3 (3.09%) Unified Communications
11 3 (3.09%) VoLTE
Database & Business Intelligence
1 5 (5.15%) Oracle Reports
2 2 (2.06%) DTS
2 2 (2.06%) Power BI
Development Applications
1 4 (4.12%) JIRA
2 1 (1.03%) Postman
General
1 65 (67.01%) Social Skills
2 32 (32.99%) Analytical Skills
3 17 (17.53%) Finance
4 10 (10.31%) Banking
5 7 (7.22%) Telecoms
6 6 (6.19%) Law
6 6 (6.19%) Local Government
6 6 (6.19%) Police
6 6 (6.19%) Retail
7 4 (4.12%) Inclusion and Diversity
8 3 (3.09%) Public Sector
9 2 (2.06%) Influencing Skills
10 1 (1.03%) Financial Institution
10 1 (1.03%) Games
10 1 (1.03%) Humanities
10 1 (1.03%) Organisational Skills
10 1 (1.03%) Presentation Skills
Job Titles
1 30 (30.93%) Analyst
2 17 (17.53%) Senior
3 14 (14.43%) IT Support
3 14 (14.43%) Support Analyst
4 13 (13.40%) Lead
5 11 (11.34%) Desktop Support
5 11 (11.34%) Team Leader
6 10 (10.31%) Support Technician
7 9 (9.28%) Service Analyst
7 9 (9.28%) Systems Support
8 8 (8.25%) Systems Analyst
8 8 (8.25%) Systems Support Analyst
9 7 (7.22%) Development Analyst
9 7 (7.22%) Development Support Analyst
9 7 (7.22%) IT Analyst
9 7 (7.22%) Service Manager
9 7 (7.22%) Systems Development Analyst
10 6 (6.19%) Desktop Analyst
10 6 (6.19%) IT Support Analyst
10 6 (6.19%) IT Technician
Libraries, Frameworks & Software Standards
1 8 (8.25%) Oracle Fusion
2 4 (4.12%) SOAP
3 3 (3.09%) FreeSWITCH
3 3 (3.09%) Node.js
4 1 (1.03%) Middleware
Miscellaneous
1 16 (16.49%) Management Information System
2 11 (11.34%) CMDB
3 7 (7.22%) Self-Motivation
4 6 (6.19%) CCTV
4 6 (6.19%) Driving Licence
5 4 (4.12%) Video Conferencing
6 3 (3.09%) Analytical Mindset
6 3 (3.09%) Data Centre
6 3 (3.09%) Enterprise Software
7 2 (2.06%) Data Protection Act
7 2 (2.06%) Educational Technology
8 1 (1.03%) Cyber Defence
8 1 (1.03%) Hedge funds
8 1 (1.03%) iPad
8 1 (1.03%) NHS
8 1 (1.03%) Onboarding
8 1 (1.03%) Product Ownership
8 1 (1.03%) Public Cloud
8 1 (1.03%) Tandem
8 1 (1.03%) Virtual Team
Operating Systems
1 47 (48.45%) Windows
2 27 (27.84%) Windows Server
3 11 (11.34%) Windows 10
4 10 (10.31%) Android
5 7 (7.22%) Linux
5 7 (7.22%) Windows Server 2016
6 6 (6.19%) Mac OS
6 6 (6.19%) Mac OS X
6 6 (6.19%) Windows Server 2019
7 5 (5.15%) Apple iOS
8 2 (2.06%) Oracle Linux
8 2 (2.06%) Red Hat Enterprise Linux
8 2 (2.06%) VMS
Processes & Methodologies
1 97 (100.00%) ITIL
2 51 (52.58%) Problem-Solving
3 35 (36.08%) Continuous Improvement
4 23 (23.71%) Service Management
5 20 (20.62%) ITSM
6 19 (19.59%) Time Management
7 18 (18.56%) Incident Management
7 18 (18.56%) Incident Response
8 17 (17.53%) Customer Service
8 17 (17.53%) Root Cause Analysis
9 14 (14.43%) Service Delivery
10 13 (13.40%) High Availability
10 13 (13.40%) Problem Management
11 12 (12.37%) Capacity Planning
12 11 (11.34%) Artificial Intelligence
12 11 (11.34%) Change Management
12 11 (11.34%) Cybersecurity
12 11 (11.34%) Stakeholder Management
12 11 (11.34%) Workflow
13 10 (10.31%) Cost Optimisation
Programming Languages
1 6 (6.19%) PowerShell
Qualifications
1 38 (39.18%) Degree
2 19 (19.59%) Azure Certification
3 18 (18.56%) Microsoft Certification
4 16 (16.49%) Cisco Certification
5 12 (12.37%) CCNA
6 8 (8.25%) BPSS Clearance
7 6 (6.19%) DBS Check
7 6 (6.19%) Security Cleared
8 5 (5.15%) Computer Science Degree
8 5 (5.15%) CREST Certified
8 5 (5.15%) GIAC
8 5 (5.15%) ITIL Certification
9 4 (4.12%) CCNP
9 4 (4.12%) CEH
9 4 (4.12%) CISM
9 4 (4.12%) CISSP
9 4 (4.12%) DV Cleared
10 3 (3.09%) HNC
10 3 (3.09%) HND
10 3 (3.09%) Network+ Certification
Quality Assurance & Compliance
1 24 (24.74%) SLA
2 7 (7.22%) Data Quality
3 5 (5.15%) ISO/IEC 27001
4 4 (4.12%) Cyber Essentials
4 4 (4.12%) NCSC
4 4 (4.12%) NIST
5 1 (1.03%) COBIT
5 1 (1.03%) GDPR
5 1 (1.03%) GRC
5 1 (1.03%) QA
System Software
1 38 (39.18%) Active Directory
2 4 (4.12%) VMware Infrastructure
3 3 (3.09%) Firmware
4 2 (2.06%) Virtual Machines
5 1 (1.03%) Hyper-V
5 1 (1.03%) Virtual Desktop
5 1 (1.03%) VMware ESXi
5 1 (1.03%) vSphere
Systems Management
1 14 (14.43%) Microsoft Intune
2 12 (12.37%) SCCM
3 5 (5.15%) AirWatch
4 4 (4.12%) FortiGate
4 4 (4.12%) Nessus
5 2 (2.06%) EMC NetWorker
5 2 (2.06%) Grafana
5 2 (2.06%) Nagios
6 1 (1.03%) vCenter Server
Vendors
1 53 (54.64%) Microsoft
2 15 (15.46%) ServiceNow
3 14 (14.43%) Cisco
4 11 (11.34%) Oracle
5 9 (9.28%) Apple
6 8 (8.25%) MobileIron
7 7 (7.22%) VMware
8 6 (6.19%) Google
8 6 (6.19%) HP
8 6 (6.19%) Riverbed
8 6 (6.19%) SAP
8 6 (6.19%) Trend Micro
9 4 (4.12%) Juniper
9 4 (4.12%) Qualys
9 4 (4.12%) Tenable
10 3 (3.09%) Commvault
11 2 (2.06%) Avaya
11 2 (2.06%) Citrix
11 2 (2.06%) EMC
11 2 (2.06%) Red Hat