ITIL Foundation Certificate Job Trends

ITIL Foundation Certificate
UK

The table below provides summary statistics for permanent job vacancies with a requirement for ITIL Foundation Certificate qualifications. It includes a benchmarking guide to the salaries offered over the 6 months leading up to 31 July 2026, comparing them to the same period in the previous two years.

6 months to
31 Jul 2026
Same period 2025 Same period 2024
Rank 681 578 682
Rank change year-on-year -103 +104 +31
Permanent jobs citing ITIL Foundation Certificate 92 101 136
As % of all permanent jobs in the UK 0.089% 0.20% 0.16%
As % of the Qualifications category 0.47% 0.59% 0.61%
Number of salaries quoted 69 83 101
10th Percentile £25,625 £30,000 £27,000
25th Percentile £30,000 £35,854 £30,875
Median annual salary (50th Percentile) £42,500 £40,000 £40,144
Median % change year-on-year +6.25% -0.36% -10.79%
75th Percentile £60,000 £57,500 £58,025
90th Percentile £77,500 £64,400 £67,500
UK excluding London median annual salary £38,750 £37,500 £38,250
% change year-on-year +3.33% -1.96% -10.00%

All Academic and Professional Certifications
UK

ITIL Foundation Certificate falls under the Academic Qualifications and Professional Certifications category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring academic qualifications or professional certifications.

Permanent vacancies requiring academic qualifications or professional certifications 19,487 17,247 22,401
As % of all permanent jobs advertised in the UK 18.94% 34.90% 25.74%
Number of salaries quoted 10,330 7,845 12,930
10th Percentile £31,250 £29,750 £30,000
25th Percentile £43,000 £37,500 £40,000
Median annual salary (50th Percentile) £60,000 £55,000 £55,000
Median % change year-on-year +9.09% - -8.33%
75th Percentile £80,000 £72,500 £72,500
90th Percentile £95,000 £90,000 £88,750
UK excluding London median annual salary £55,000 £50,000 £50,000
% change year-on-year +10.00% - -4.76%

ITIL Foundation Certificate
Job Vacancy Trend

Historical trend showing the proportion of permanent IT job postings citing ITIL Foundation Certificate relative to all permanent IT jobs advertised.

ITIL Foundation Certificate job vacancy trend in the UK

ITIL Foundation Certificate
Salary Trend

Salary distribution trend for jobs in the UK citing ITIL Foundation Certificate.

Salary distribution trend for jobs in the UK citing ITIL Foundation Certificate

ITIL Foundation Certificate
Salary Histogram

Salary distribution for jobs citing ITIL Foundation Certificate over the 6 months to 31 July 2026.

Salary histogram for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Top 16 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL Foundation Certificate within the UK over the 6 months to 31 July 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England -96 81 £42,500 +6.44% 21
UK excluding London -77 62 £38,750 +3.33% 18
North of England -23 24 £27,000 -24.32% 7
Work from Home -25 23 £56,250 +56.89% 9
London -50 22 £70,000 +40.00% 4
South East -33 21 £42,500 +13.33% 6
Yorkshire -21 19 £26,250 -12.50% 2
Midlands -41 8 £43,500 -24.35% 1
East Midlands -21 4 £45,000 - 1
West Midlands -23 4 £31,000 -46.09%
South West -66 4 £27,000 -48.57% 2
North West -3 3 £46,250 +29.00% 3
Scotland +8 2 - -
East of England -25 2 £38,250 +2.57% 3
North East -50 2 - - 2
Wales -58 1 £48,500 +85.39% 1

ITIL Foundation Certificate
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 8 (8.70%) SharePoint
2 7 (7.61%) Microsoft Exchange
3 4 (4.35%) OpenStack
4 2 (2.17%) IIS
5 1 (1.09%) Apache
5 1 (1.09%) CMS
5 1 (1.09%) Confluence
5 1 (1.09%) nginx
5 1 (1.09%) Tomcat
5 1 (1.09%) WordPress
Applications
1 8 (8.70%) Microsoft Office
2 3 (3.26%) Microsoft Excel
3 1 (1.09%) Acrobat
3 1 (1.09%) Microsoft Project
3 1 (1.09%) MS Visio
Business Applications
1 9 (9.78%) Remedy ITSM
2 3 (3.26%) Payment Gateway
2 3 (3.26%) Shopify
3 1 (1.09%) SAP S/4HANA
Cloud Services
1 22 (23.91%) Azure
1 22 (23.91%) Microsoft 365
2 10 (10.87%) Entra ID
3 8 (8.70%) SaaS
4 7 (7.61%) AWS
5 6 (6.52%) GCP
6 5 (5.43%) Azure Sentinel
6 5 (5.43%) Cloudflare
7 4 (4.35%) Azure DevOps
8 2 (2.17%) IaaS
8 2 (2.17%) OneDrive
8 2 (2.17%) PaaS
9 1 (1.09%) Amazon CloudWatch
9 1 (1.09%) AWS CloudFormation
9 1 (1.09%) AWS Lambda
9 1 (1.09%) Datadog
9 1 (1.09%) Power Platform
9 1 (1.09%) Route 53
9 1 (1.09%) Serverless
9 1 (1.09%) Virtual Private Cloud
Communications & Networking
1 21 (22.83%) WAN
2 18 (19.57%) LAN
3 14 (15.22%) DNS
4 10 (10.87%) VPN
5 8 (8.70%) DHCP
6 6 (6.52%) TCP/IP
7 5 (5.43%) Firewall
7 5 (5.43%) SSL
7 5 (5.43%) VoIP
8 4 (4.35%) ADSL
8 4 (4.35%) BGP
8 4 (4.35%) MPLS
8 4 (4.35%) SD-WAN
8 4 (4.35%) WebEx
9 2 (2.17%) Structured Cabling
10 1 (1.09%) Converged Networks
10 1 (1.09%) Internet
10 1 (1.09%) VLAN
10 1 (1.09%) Wi-Fi
Database & Business Intelligence
1 9 (9.78%) SQL Server
2 4 (4.35%) PostgreSQL
3 1 (1.09%) Amazon RDS
3 1 (1.09%) MySQL
3 1 (1.09%) Power BI
3 1 (1.09%) SQLPlus
Development Applications
1 7 (7.61%) JIRA
2 4 (4.35%) Jenkins
3 3 (3.26%) GitLab
4 2 (2.17%) Bitbucket
4 2 (2.17%) Git
5 1 (1.09%) Atlassian Bamboo
5 1 (1.09%) git-flow
General
1 40 (43.48%) Social Skills
2 30 (32.61%) Analytical Skills
3 20 (21.74%) Finance
4 7 (7.61%) Banking
4 7 (7.61%) Influencing Skills
5 6 (6.52%) Organisational Skills
5 6 (6.52%) Public Sector
6 5 (5.43%) Retail
7 4 (4.35%) Documentation Skills
8 3 (3.26%) Games
8 3 (3.26%) Telecoms
9 2 (2.17%) Inclusion and Diversity
9 2 (2.17%) Legal
10 1 (1.09%) Aviation
10 1 (1.09%) Law
Job Titles
1 20 (21.74%) Analyst
2 13 (14.13%) IT Support
3 11 (11.96%) Lead
3 11 (11.96%) Support Analyst
4 10 (10.87%) IT Support Technician
4 10 (10.87%) IT Technician
4 10 (10.87%) Support Technician
4 10 (10.87%) Team Leader
5 7 (7.61%) IT Manager
6 6 (6.52%) Developer
6 6 (6.52%) Senior
7 5 (5.43%) Cybersecurity Analyst
7 5 (5.43%) Junior
7 5 (5.43%) Junior Analyst
7 5 (5.43%) Security Analyst
7 5 (5.43%) SOC Analyst
7 5 (5.43%) Support Engineer
8 4 (4.35%) Delivery Manager
8 4 (4.35%) Junior Network Support
8 4 (4.35%) Network Support
Libraries, Frameworks & Software Standards
1 2 (2.17%) CSS
2 1 (1.09%) Ajax
2 1 (1.09%) AngularJS
2 1 (1.09%) AWS CDK
2 1 (1.09%) CodeIgniter
2 1 (1.09%) CSS3
2 1 (1.09%) HTML
2 1 (1.09%) HTML5
2 1 (1.09%) JDBC
2 1 (1.09%) jQuery
2 1 (1.09%) JSON
2 1 (1.09%) Laravel
2 1 (1.09%) LDAP
2 1 (1.09%) REST
2 1 (1.09%) Web Services
Miscellaneous
1 17 (18.48%) Driving Licence
2 9 (9.78%) Data Centre
2 9 (9.78%) Onboarding
3 7 (7.61%) Security Operations Centre
4 5 (5.43%) Cyber Defence
5 4 (4.35%) Analytical Mindset
6 3 (3.26%) CMDB
6 3 (3.26%) Linux Command Line
6 3 (3.26%) Self-Motivation
7 2 (2.17%) Cloud Native
7 2 (2.17%) CSOC
7 2 (2.17%) Data Protection Act
8 1 (1.09%) Greenfield Project
8 1 (1.09%) Management Information System
8 1 (1.09%) Social Media
8 1 (1.09%) Video Conferencing
8 1 (1.09%) Virtual Team
Operating Systems
1 41 (44.57%) Windows
2 23 (25.00%) Windows Server
3 12 (13.04%) Linux
4 5 (5.43%) Windows 10
5 4 (4.35%) Debian
5 4 (4.35%) Mac OS
5 4 (4.35%) Red Hat Enterprise Linux
6 2 (2.17%) Unix
7 1 (1.09%) Apple iOS
Processes & Methodologies
1 92 (100.00%) ITIL
2 45 (48.91%) ITSM
3 40 (43.48%) Problem-Solving
4 35 (38.04%) Continuous Improvement
5 28 (30.43%) Service Management
6 27 (29.35%) Service Delivery
7 25 (27.17%) Stakeholder Management
8 21 (22.83%) Customer Service
9 16 (17.39%) Cybersecurity
10 15 (16.30%) Roadmaps
11 13 (14.13%) Agile
12 11 (11.96%) AI
12 11 (11.96%) Incident Management
12 11 (11.96%) Mentoring
12 11 (11.96%) Workflow
13 10 (10.87%) CI/CD
13 10 (10.87%) Root Cause Analysis
14 9 (9.78%) Change Management
14 9 (9.78%) High Availability
15 8 (8.70%) Business Continuity
Programming Languages
1 13 (14.13%) PowerShell
2 10 (10.87%) Python
3 9 (9.78%) SQL
4 5 (5.43%) T-SQL
5 2 (2.17%) Bash
5 2 (2.17%) JavaScript
6 1 (1.09%) Bicep
6 1 (1.09%) Java
6 1 (1.09%) PHP
6 1 (1.09%) VB
Qualifications
1 19 (20.65%) Security Cleared
2 15 (16.30%) Network+ Certification
2 15 (16.30%) SC Cleared
3 12 (13.04%) CCNA
3 12 (13.04%) Cisco Certification
3 12 (13.04%) Degree
4 9 (9.78%) A+ Certification
5 7 (7.61%) Microsoft Certification
6 6 (6.52%) Azure Certification
7 5 (5.43%) CompTIA Security+
7 5 (5.43%) DV Cleared
8 4 (4.35%) NVQ Level 3
9 2 (2.17%) CISA
9 2 (2.17%) CISM
9 2 (2.17%) CISSP
9 2 (2.17%) MOS
9 2 (2.17%) PMI Certification
9 2 (2.17%) PMP
9 2 (2.17%) PRINCE2 Practitioner
10 1 (1.09%) AWS Certified DevOps Engineer
Quality Assurance & Compliance
1 17 (18.48%) SLA
2 6 (6.52%) GDPR
3 3 (3.26%) ISO/IEC 20000
3 3 (3.26%) ISO/IEC 27001
3 3 (3.26%) QA
3 3 (3.26%) Sarbanes-Oxley
4 2 (2.17%) Cyber Essentials
4 2 (2.17%) Cyber Essentials PLUS
4 2 (2.17%) ISO 22301
4 2 (2.17%) ISO 9001
4 2 (2.17%) PCI DSS
5 1 (1.09%) Data Quality
5 1 (1.09%) GRC
5 1 (1.09%) NEBOSH
System Software
1 36 (39.13%) Active Directory
2 11 (11.96%) Docker
3 1 (1.09%) Hyper-V
Systems Management
1 9 (9.78%) Ansible
1 9 (9.78%) ZABBIX
2 8 (8.70%) Kubernetes
3 7 (7.61%) Microsoft Intune
4 6 (6.52%) Terraform
5 5 (5.43%) Control-M
5 5 (5.43%) Graylog
5 5 (5.43%) Puppet
6 3 (3.26%) SCCM
7 2 (2.17%) Single Sign-On
8 1 (1.09%) Active Directory Federation Services
8 1 (1.09%) Autotask
8 1 (1.09%) Grafana
8 1 (1.09%) Jamf Pro
8 1 (1.09%) Prometheus
Vendors
1 40 (43.48%) Microsoft
2 24 (26.09%) ServiceNow
3 9 (9.78%) Remedy
4 7 (7.61%) Cisco
5 5 (5.43%) SolarWinds
6 4 (4.35%) Fortinet
6 4 (4.35%) Huawei
6 4 (4.35%) Meraki
6 4 (4.35%) Polycom
6 4 (4.35%) SAP
7 3 (3.26%) BMC
7 3 (3.26%) Google
7 3 (3.26%) Oracle
8 2 (2.17%) Apple
9 1 (1.09%) Adobe
9 1 (1.09%) Atlassian
9 1 (1.09%) Freshdesk
9 1 (1.09%) Red Hat
9 1 (1.09%) Veeam
9 1 (1.09%) VMware