ITIL Foundation Certificate Job Trends

ITIL Foundation Certificate
UK

The table below provides summary statistics for permanent job vacancies with a requirement for ITIL Foundation Certificate qualifications. It includes a benchmarking guide to the salaries offered over the 6 months leading up to 14 March 2026, comparing them to the same period in the previous two years.

6 months to
14 Mar 2026
Same period 2025 Same period 2024
Rank 577 597 679
Rank change year-on-year +20 +82 +142
Permanent jobs citing ITIL Foundation Certificate 115 74 153
As % of all permanent jobs in the UK 0.16% 0.17% 0.18%
As % of the Qualifications category 0.56% 0.43% 0.66%
Number of salaries quoted 63 50 106
10th Percentile £30,500 £30,000 £26,500
25th Percentile £37,500 £35,313 £28,000
Median annual salary (50th Percentile) £50,000 £42,000 £40,144
Median % change year-on-year +19.05% +4.62% +13.08%
75th Percentile £64,963 £53,586 £59,000
90th Percentile £90,000 £62,650 £72,500
UK excluding London median annual salary £43,750 £42,000 £31,000
% change year-on-year +4.17% +35.48% -11.43%

All Academic and Professional Certifications
UK

ITIL Foundation Certificate falls under the Academic Qualifications and Professional Certifications category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring academic qualifications or professional certifications.

Permanent vacancies requiring academic qualifications or professional certifications 20,568 17,149 23,255
As % of all permanent jobs advertised in the UK 27.75% 39.32% 27.61%
Number of salaries quoted 8,344 7,452 16,145
10th Percentile £28,250 £31,750 £28,500
25th Percentile £37,500 £43,750 £38,734
Median annual salary (50th Percentile) £55,000 £59,430 £55,000
Median % change year-on-year -7.45% +8.05% -4.35%
75th Percentile £76,050 £75,000 £72,500
90th Percentile £90,000 £92,500 £88,750
UK excluding London median annual salary £50,000 £55,000 £50,000
% change year-on-year -9.09% +10.00% -

ITIL Foundation Certificate
Job Vacancy Trend

Historical trend showing the proportion of permanent IT job postings citing ITIL Foundation Certificate relative to all permanent IT jobs advertised.

ITIL Foundation Certificate job vacancy trend in the UK

ITIL Foundation Certificate
Salary Trend

Salary distribution trend for jobs in the UK citing ITIL Foundation Certificate.

Salary distribution trend for jobs in the UK citing ITIL Foundation Certificate

ITIL Foundation Certificate
Salary Histogram

Salary distribution for jobs citing ITIL Foundation Certificate over the 6 months to 14 March 2026.

Salary histogram for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Top 16 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL Foundation Certificate within the UK over the 6 months to 14 March 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +4 108 £50,000 +19.05% 23
UK excluding London +24 88 £43,750 +4.17% 22
North of England -17 43 £37,721 +16.13% 2
Work from Home +49 37 £46,250 +8.82% 7
Yorkshire -17 33 £31,000 +3.33% 2
London +15 23 £65,000 +62.50% 5
Midlands -13 16 £57,000 -5.00% 3
West Midlands +12 14 £54,000 -10.00% 3
South East -5 12 £47,500 -9.52% 11
South West -25 12 £52,500 +50.00% 2
North East - 8 £105,000 -
East of England +4 4 £41,000 -2.38% 3
North West -13 2 £37,721 +7.77%
East Midlands -32 2 £80,000 -
Scotland -10 1 - - 2
Wales - 1 - -

ITIL Foundation Certificate
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 12 (10.43%) SharePoint
2 9 (7.83%) Microsoft Exchange
3 1 (0.87%) Confluence
Applications
1 4 (3.48%) Microsoft Office
2 3 (2.61%) Microsoft Excel
3 2 (1.74%) Microsoft Project
4 1 (0.87%) Acrobat
4 1 (0.87%) MS Visio
Business Applications
1 6 (5.22%) Elite 3E
2 1 (0.87%) Remedy ITSM
Cloud Services
1 31 (26.96%) Azure
1 31 (26.96%) Microsoft 365
2 14 (12.17%) AWS
3 10 (8.70%) Entra ID
4 7 (6.09%) SaaS
5 4 (3.48%) GCP
6 2 (1.74%) Azure DevOps
6 2 (1.74%) Datadog
6 2 (1.74%) OneDrive
6 2 (1.74%) Power Platform
7 1 (0.87%) Azure Key Vault
7 1 (0.87%) IaaS
7 1 (0.87%) Microsoft Copilot
7 1 (0.87%) PaaS
7 1 (0.87%) Power Automate
Communications & Networking
1 8 (6.96%) DNS
1 8 (6.96%) VPN
2 7 (6.09%) DHCP
2 7 (6.09%) Structured Cabling
2 7 (6.09%) TCP/IP
3 6 (5.22%) LAN
3 6 (5.22%) WAN
4 3 (2.61%) Firewall
5 2 (1.74%) Network Security
6 1 (0.87%) Internet
6 1 (0.87%) ISDN
6 1 (0.87%) PSTN
6 1 (0.87%) RTP
6 1 (0.87%) SD-WAN
6 1 (0.87%) SSH
6 1 (0.87%) Unified Communications
6 1 (0.87%) VLAN
6 1 (0.87%) VoIP
Database & Business Intelligence
1 6 (5.22%) SQL Server
2 3 (2.61%) MySQL
2 3 (2.61%) PostgreSQL
3 2 (1.74%) Power BI
3 2 (1.74%) SQLPlus
4 1 (0.87%) Azure SQL Database
Development Applications
1 33 (28.70%) JIRA
2 1 (0.87%) GitLab
2 1 (0.87%) Jenkins
General
1 78 (67.83%) Social Skills
2 25 (21.74%) Finance
3 14 (12.17%) Analytical Skills
4 12 (10.43%) Law
4 12 (10.43%) Legal
4 12 (10.43%) Organisational Skills
5 5 (4.35%) Banking
5 5 (4.35%) Public Sector
6 4 (3.48%) Influencing Skills
7 3 (2.61%) Games
8 2 (1.74%) Inclusion and Diversity
9 1 (0.87%) Documentation Skills
9 1 (0.87%) Social Housing
Job Titles
1 23 (20.00%) Developer
1 23 (20.00%) JIRA Developer
1 23 (20.00%) Lead
2 20 (17.39%) Analyst
2 20 (17.39%) IT Support
3 16 (13.91%) Team Leader
4 12 (10.43%) Service Manager
4 12 (10.43%) Support Analyst
4 12 (10.43%) Support Team Leader
5 11 (9.57%) IT Manager
6 10 (8.70%) IT Analyst
7 8 (6.96%) 2nd Line Support
7 8 (6.96%) Support Engineer
8 7 (6.09%) IT Support Analyst
8 7 (6.09%) Service Desk Manager
9 6 (5.22%) Data Centre Engineer
9 6 (5.22%) IT Services Manager
9 6 (5.22%) IT Support Manager
9 6 (5.22%) Service Desk Team Leader
9 6 (5.22%) Service Support Manager
Miscellaneous
1 9 (7.83%) Onboarding
2 8 (6.96%) Data Centre
3 6 (5.22%) Culture of Ownership
4 5 (4.35%) Management Information System
5 3 (2.61%) Analytical Mindset
5 3 (2.61%) Linux Command Line
6 2 (1.74%) Cloud Native
6 2 (1.74%) CSOC
6 2 (1.74%) Driving Licence
6 2 (1.74%) Security Operations Centre
6 2 (1.74%) Virtual Team
7 1 (0.87%) Fat Client
7 1 (0.87%) Legacy Systems
7 1 (0.87%) Self-Motivation
7 1 (0.87%) Tandem
7 1 (0.87%) Thin Client
7 1 (0.87%) Video Conferencing
Operating Systems
1 30 (26.09%) Windows
2 11 (9.57%) Windows Server
3 8 (6.96%) Apple iOS
3 8 (6.96%) Linux
3 8 (6.96%) Windows 10
4 4 (3.48%) Mac OS
5 3 (2.61%) Unix
Processes & Methodologies
1 115 (100.00%) ITIL
2 62 (53.91%) ITSM
3 52 (45.22%) Service Management
4 49 (42.61%) Problem-Solving
5 48 (41.74%) Continuous Improvement
6 34 (29.57%) Computer Science
7 33 (28.70%) Incident Management
8 30 (26.09%) Service Delivery
9 28 (24.35%) Change Management
10 23 (20.00%) Asset Management
11 21 (18.26%) Customer Service
12 16 (13.91%) Stakeholder Management
13 13 (11.30%) Stakeholder Engagement
14 12 (10.43%) User Experience
15 11 (9.57%) Risk Management
16 10 (8.70%) Business Continuity
17 9 (7.83%) Cybersecurity
17 9 (7.83%) Disaster Recovery
17 9 (7.83%) Mentoring
17 9 (7.83%) Problem Management
Programming Languages
1 32 (27.83%) PowerShell
2 23 (20.00%) JavaScript
3 9 (7.83%) SQL
4 6 (5.22%) Python
5 2 (1.74%) VB
6 1 (0.87%) Bash
6 1 (0.87%) Bicep
Qualifications
1 49 (42.61%) Degree
2 11 (9.57%) Azure Certification
3 10 (8.70%) Cisco Certification
4 9 (7.83%) CCNA
4 9 (7.83%) Microsoft Certification
5 8 (6.96%) Security Cleared
6 7 (6.09%) Network+ Certification
7 6 (5.22%) SC Cleared
8 5 (4.35%) Computer Science Degree
9 4 (3.48%) AWS Certification
9 4 (3.48%) AWS Certified Solutions Architect
9 4 (3.48%) DV Cleared
9 4 (3.48%) Master's Degree
10 2 (1.74%) CISA
10 2 (1.74%) CISM
10 2 (1.74%) CISSP
10 2 (1.74%) ITIL Certification
10 2 (1.74%) PMI Certification
10 2 (1.74%) PMP
11 1 (0.87%) BPSS Clearance
Quality Assurance & Compliance
1 9 (7.83%) SLA
2 4 (3.48%) Cyber Essentials
2 4 (3.48%) Cyber Essentials PLUS
3 3 (2.61%) GDPR
4 2 (1.74%) ISO/IEC 27001
4 2 (1.74%) QA
5 1 (0.87%) ISO/IEC 20000
5 1 (0.87%) PMO
5 1 (0.87%) Sarbanes-Oxley
System Software
1 25 (21.74%) Active Directory
2 5 (4.35%) Docker
3 4 (3.48%) Virtual Desktop
4 1 (0.87%) Firmware
4 1 (0.87%) Virtual Machines
4 1 (0.87%) VMware Infrastructure
Systems Management
1 9 (7.83%) Microsoft Intune
2 5 (4.35%) Terraform
3 4 (3.48%) Kubernetes
4 2 (1.74%) Ansible
4 2 (1.74%) Control-M
4 2 (1.74%) Grafana
4 2 (1.74%) Prometheus
4 2 (1.74%) SCCM
5 1 (0.87%) AirWatch
5 1 (0.87%) Autotask
5 1 (0.87%) EMC NetWorker
5 1 (0.87%) FortiGate
5 1 (0.87%) Single Sign-On
Vendors
1 38 (33.04%) Microsoft
2 23 (20.00%) Atlassian
3 18 (15.65%) ServiceNow
4 14 (12.17%) Cisco
5 6 (5.22%) arcserve
5 6 (5.22%) iManage
5 6 (5.22%) Veeam
6 3 (2.61%) Apple
6 3 (2.61%) Google
6 3 (2.61%) Oracle
6 3 (2.61%) SolarWinds
7 2 (1.74%) Fortinet
8 1 (0.87%) Adobe
8 1 (0.87%) Aruba
8 1 (0.87%) BMC
8 1 (0.87%) Citrix
8 1 (0.87%) Gemalto
8 1 (0.87%) HP
8 1 (0.87%) Ivanti
8 1 (0.87%) Thales