ITIL Foundation Certificate Job Trends

ITIL Foundation Certificate
UK

The table below provides summary statistics for permanent job vacancies with a requirement for ITIL Foundation Certificate qualifications. It includes a benchmarking guide to the salaries offered over the 6 months leading up to 26 June 2026, comparing them to the same period in the previous two years.

6 months to
26 Jun 2026
Same period 2025 Same period 2024
Rank 673 579 735
Rank change year-on-year -94 +156 +6
Permanent jobs citing ITIL Foundation Certificate 71 84 166
As % of all permanent jobs in the UK 0.075% 0.18% 0.16%
As % of the Qualifications category 0.38% 0.48% 0.61%
Number of salaries quoted 52 64 109
10th Percentile £25,513 £30,000 £26,900
25th Percentile £33,875 £36,250 £29,750
Median annual salary (50th Percentile) £42,500 £45,000 £40,500
Median % change year-on-year -5.56% +11.11% +11.28%
75th Percentile £60,000 £60,000 £59,000
90th Percentile £83,500 £62,500 £67,500
UK excluding London median annual salary £38,750 £42,085 £37,500
% change year-on-year -7.92% +12.23% +7.14%

All Academic and Professional Certifications
UK

ITIL Foundation Certificate falls under the Academic Qualifications and Professional Certifications category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring academic qualifications or professional certifications.

Permanent vacancies requiring academic qualifications or professional certifications 18,563 17,441 27,000
As % of all permanent jobs advertised in the UK 19.54% 38.40% 25.42%
Number of salaries quoted 9,787 7,435 17,044
10th Percentile £31,000 £29,750 £28,750
25th Percentile £42,500 £38,750 £38,603
Median annual salary (50th Percentile) £60,000 £55,000 £53,000
Median % change year-on-year +9.09% +3.77% -11.67%
75th Percentile £78,750 £72,500 £70,250
90th Percentile £93,750 £90,000 £87,500
UK excluding London median annual salary £55,000 £50,055 £50,000
% change year-on-year +9.88% +0.11% -4.76%

ITIL Foundation Certificate
Job Vacancy Trend

Historical trend showing the proportion of permanent IT job postings citing ITIL Foundation Certificate relative to all permanent IT jobs advertised.

ITIL Foundation Certificate job vacancy trend in the UK

ITIL Foundation Certificate
Salary Trend

Salary distribution trend for jobs in the UK citing ITIL Foundation Certificate.

Salary distribution trend for jobs in the UK citing ITIL Foundation Certificate

ITIL Foundation Certificate
Salary Histogram

Salary distribution for jobs citing ITIL Foundation Certificate over the 6 months to 26 June 2026.

Salary histogram for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Top 14 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL Foundation Certificate within the UK over the 6 months to 26 June 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England -74 62 £42,500 - 29
UK excluding London -63 44 £38,750 -7.92% 25
London -42 22 £65,000 +12.55% 8
South East -24 18 £42,000 -1.18% 12
North of England -32 18 £27,000 -10.00% 4
Yorkshire -29 16 £27,000 -10.00% 2
Work from Home +2 13 £47,500 +13.10% 14
Midlands -26 4 £45,000 -25.00% 3
West Midlands -24 3 £45,000 -25.00% 2
North East -44 2 - -
South West -64 2 £27,000 -48.57% 3
Scotland +5 1 - - 2
East Midlands -22 1 £42,000 - 1
Wales - 1 £48,500 -

ITIL Foundation Certificate
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 8 (11.27%) SharePoint
2 4 (5.63%) Microsoft Exchange
3 1 (1.41%) Apache
3 1 (1.41%) CMS
3 1 (1.41%) IIS
3 1 (1.41%) Tomcat
3 1 (1.41%) WordPress
Applications
1 7 (9.86%) Microsoft Office
2 4 (5.63%) Microsoft Excel
3 1 (1.41%) Acrobat
3 1 (1.41%) Microsoft Project
3 1 (1.41%) MS Visio
Business Applications
1 5 (7.04%) Remedy ITSM
2 3 (4.23%) Elite 3E
3 1 (1.41%) SAP S/4HANA
Cloud Services
1 21 (29.58%) Azure
2 16 (22.54%) Microsoft 365
3 8 (11.27%) SaaS
4 7 (9.86%) Entra ID
5 6 (8.45%) AWS
5 6 (8.45%) GCP
6 5 (7.04%) Azure Sentinel
6 5 (7.04%) Cloudflare
7 3 (4.23%) Azure DevOps
8 2 (2.82%) Datadog
8 2 (2.82%) IaaS
8 2 (2.82%) OneDrive
8 2 (2.82%) PaaS
9 1 (1.41%) Power Platform
Communications & Networking
1 18 (25.35%) LAN
1 18 (25.35%) WAN
2 14 (19.72%) DNS
3 8 (11.27%) DHCP
4 6 (8.45%) VPN
5 5 (7.04%) SSL
5 5 (7.04%) TCP/IP
6 3 (4.23%) Structured Cabling
7 2 (2.82%) Firewall
7 2 (2.82%) VoIP
8 1 (1.41%) ADSL
8 1 (1.41%) BGP
8 1 (1.41%) Converged Networks
8 1 (1.41%) Internet
8 1 (1.41%) MPLS
8 1 (1.41%) SD-WAN
8 1 (1.41%) WebEx
Database & Business Intelligence
1 6 (8.45%) SQL Server
2 4 (5.63%) PostgreSQL
3 2 (2.82%) SQLPlus
4 1 (1.41%) MySQL
4 1 (1.41%) Power BI
Development Applications
1 5 (7.04%) JIRA
2 3 (4.23%) GitLab
2 3 (4.23%) Jenkins
3 1 (1.41%) Bitbucket
3 1 (1.41%) Git
General
1 34 (47.89%) Social Skills
2 27 (38.03%) Analytical Skills
3 18 (25.35%) Finance
4 8 (11.27%) Banking
5 6 (8.45%) Influencing Skills
5 6 (8.45%) Public Sector
6 3 (4.23%) Games
6 3 (4.23%) Law
6 3 (4.23%) Legal
6 3 (4.23%) Legal Technology
7 2 (2.82%) Documentation Skills
7 2 (2.82%) Inclusion and Diversity
7 2 (2.82%) Organisational Skills
Job Titles
1 13 (18.31%) Analyst
1 13 (18.31%) IT Support
2 10 (14.08%) IT Manager
2 10 (14.08%) IT Support Technician
2 10 (14.08%) IT Technician
2 10 (14.08%) Lead
2 10 (14.08%) Support Technician
3 9 (12.68%) Team Leader
4 8 (11.27%) Service Manager
5 5 (7.04%) Cybersecurity Analyst
5 5 (7.04%) Delivery Manager
5 5 (7.04%) Security Analyst
5 5 (7.04%) Service Delivery Manager
5 5 (7.04%) SOC Analyst
5 5 (7.04%) Vendor Manager
6 4 (5.63%) 2nd Line Support
6 4 (5.63%) ITSM Architect
6 4 (5.63%) Security Incident Analyst
6 4 (5.63%) Service Architect
6 4 (5.63%) Service Desk Support
Libraries, Frameworks & Software Standards
1 1 (1.41%) Ajax
1 1 (1.41%) CodeIgniter
1 1 (1.41%) CSS
1 1 (1.41%) CSS3
1 1 (1.41%) HTML
1 1 (1.41%) HTML5
1 1 (1.41%) jQuery
1 1 (1.41%) JSON
1 1 (1.41%) Laravel
1 1 (1.41%) REST
Miscellaneous
1 15 (21.13%) Driving Licence
2 7 (9.86%) Onboarding
2 7 (9.86%) Security Operations Centre
3 6 (8.45%) Data Centre
4 5 (7.04%) Analytical Mindset
4 5 (7.04%) Cyber Defence
5 3 (4.23%) Culture of Ownership
5 3 (4.23%) Linux Command Line
6 2 (2.82%) Cloud Native
6 2 (2.82%) CSOC
7 1 (1.41%) Self-Motivation
7 1 (1.41%) Video Conferencing
7 1 (1.41%) Virtual Team
Operating Systems
1 32 (45.07%) Windows
2 21 (29.58%) Windows Server
3 9 (12.68%) Linux
4 3 (4.23%) Mac OS
5 2 (2.82%) Unix
5 2 (2.82%) Windows 10
Processes & Methodologies
1 71 (100.00%) ITIL
2 33 (46.48%) ITSM
3 31 (43.66%) Continuous Improvement
4 30 (42.25%) Problem-Solving
5 28 (39.44%) Service Delivery
6 20 (28.17%) Service Management
7 16 (22.54%) Customer Service
8 15 (21.13%) Cybersecurity
9 14 (19.72%) Stakeholder Management
10 11 (15.49%) AI
11 9 (12.68%) Stakeholder Engagement
12 8 (11.27%) Analytics
12 8 (11.27%) Commercial Awareness
12 8 (11.27%) Containerisation
12 8 (11.27%) Incident Management
12 8 (11.27%) Knowledge Transfer
12 8 (11.27%) Problem Management
13 7 (9.86%) Agile
13 7 (9.86%) Computer Science
13 7 (9.86%) Security Operations
Programming Languages
1 10 (14.08%) Python
2 7 (9.86%) PowerShell
3 6 (8.45%) SQL
4 2 (2.82%) VB
5 1 (1.41%) Bash
5 1 (1.41%) Bicep
5 1 (1.41%) JavaScript
5 1 (1.41%) PHP
5 1 (1.41%) T-SQL
Qualifications
1 16 (22.54%) Security Cleared
2 13 (18.31%) Degree
3 12 (16.90%) Network+ Certification
3 12 (16.90%) SC Cleared
4 10 (14.08%) CCNA
4 10 (14.08%) Cisco Certification
5 8 (11.27%) A+ Certification
6 5 (7.04%) Azure Certification
6 5 (7.04%) CompTIA Security+
6 5 (7.04%) Microsoft Certification
7 4 (5.63%) DV Cleared
7 4 (5.63%) NVQ Level 3
8 2 (2.82%) CISA
8 2 (2.82%) CISM
8 2 (2.82%) CISSP
8 2 (2.82%) MOS
9 1 (1.41%) PMI Certification
9 1 (1.41%) PMP
9 1 (1.41%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 12 (16.90%) SLA
2 3 (4.23%) GDPR
2 3 (4.23%) QA
2 3 (4.23%) Sarbanes-Oxley
3 1 (1.41%) GRC
3 1 (1.41%) ISO/IEC 20000
3 1 (1.41%) ISO/IEC 27001
3 1 (1.41%) NEBOSH
System Software
1 28 (39.44%) Active Directory
2 6 (8.45%) Docker
Systems Management
1 6 (8.45%) Terraform
2 5 (7.04%) Control-M
2 5 (7.04%) Graylog
2 5 (7.04%) Kubernetes
3 4 (5.63%) Ansible
4 2 (2.82%) Grafana
4 2 (2.82%) Microsoft Intune
4 2 (2.82%) Prometheus
5 1 (1.41%) Autotask
5 1 (1.41%) ZABBIX
Vendors
1 34 (47.89%) Microsoft
2 16 (22.54%) ServiceNow
3 5 (7.04%) Cisco
3 5 (7.04%) Remedy
3 5 (7.04%) SolarWinds
4 4 (5.63%) BMC
4 4 (5.63%) SAP
5 3 (4.23%) Google
5 3 (4.23%) iManage
5 3 (4.23%) Oracle
6 1 (1.41%) Adobe
6 1 (1.41%) Fortinet
6 1 (1.41%) Freshdesk
6 1 (1.41%) Huawei
6 1 (1.41%) Meraki
6 1 (1.41%) Polycom