Period
to 21 September 2020

The following table provides summary statistics for permanent job vacancies with a requirement for ITIL Foundation Certificate qualifications. Included is a benchmarking guide to the salaries offered over the 6 months to 21 September 2020 with a comparison to the same period in the previous 2 years.

ITIL Foundation Certificate
UK
6 months to
21 Sep 2020
Same period 2019 Same period 2018
Rank 624 760 871
Rank change year-on-year +136 +111 -11
Permanent jobs citing ITIL Foundation Certificate 71 348 324
As % of all permanent jobs advertised in the UK 0.14% 0.25% 0.19%
As % of the Qualifications category 0.65% 1.06% 0.82%
Number of salaries quoted 54 340 273
Median annual salary £42,250 £47,500 £37,500
Median salary % change year-on-year -11.05% +26.67% -6.25%
10th Percentile £22,750 £28,750 £20,850
90th Percentile £73,875 £63,750 £58,750
UK excluding London median annual salary £35,500 £47,500 £35,000
% change year-on-year -25.26% +35.71% -3.08%

ITIL Foundation Certificate is in the Academic Qualifications and Professional Certifications category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for academic qualifications or professional certifications.

All Academic and Professional Certifications
UK
Permanent vacancies requiring academic qualifications or professional certifications 10,928 32,904 39,571
As % of all permanent IT jobs advertised in the UK 22.10% 23.45% 23.63%
Number of salaries quoted 8,005 23,887 29,378
Median annual salary £55,000 £50,000 £50,000
Median salary % change year-on-year +10.00% - +8.70%
10th Percentile £31,250 £26,750 £26,250
90th Percentile £87,500 £82,500 £80,000
UK excluding London median annual salary £49,500 £45,000 £45,000
% change year-on-year +10.00% - +5.88%

ITIL Foundation Certificate
Job Vacancy Trend

Job postings citing ITIL Foundation Certificate as a proportion of all IT jobs advertised.

Job vacancy trend for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Salary Trend

3-month moving average salary quoted in jobs citing ITIL Foundation Certificate.

Salary trend for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Salary Histogram

Salary distribution for jobs citing ITIL Foundation Certificate over the 6 months to 21 September 2020.

Salary histogram for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Top 14 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL Foundation Certificate within the UK over the 6 months to 21 September 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +105 62 £43,500 -8.42% 9
UK excluding London +128 37 £35,500 -25.26% 10
London +189 29 £60,000 +33.33%
Midlands +135 11 £28,750 -17.86% 1
North of England +96 11 £29,000 -38.95% 1
West Midlands +105 9 £30,875 -17.67%
Yorkshire +108 8 £45,000 -5.26%
South West +131 6 £36,810 +2.25% 5
Scotland - 5 £37,500 -
South East +143 3 £24,100 -58.09% 1
North West +110 3 £17,500 -57.32% 1
East Midlands +95 2 £23,157 +21.88% 1
Work from Home +11 2 £32,125 -32.37% 1
Wales +47 1 £34,628 -15.54% 1

For the 6 months to 21 September 2020, IT jobs citing ITIL Foundation Certificate also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads with a requirement for ITIL Foundation Certificate.

1 71 (100.00%) ITIL
2 38 (53.52%) Microsoft
3 22 (30.99%) Service Delivery
4 20 (28.17%) Windows
5 19 (26.76%) Problem Management
6 18 (25.35%) Azure
6 18 (25.35%) Active Directory
7 17 (23.94%) Management Information System
8 16 (22.54%) Microsoft Office
8 16 (22.54%) SQL
9 15 (21.13%) Office 365
10 14 (19.72%) Linux
10 14 (19.72%) LAN
10 14 (19.72%) Cisco
10 14 (19.72%) WAN
10 14 (19.72%) Service Management
11 13 (18.31%) SQL Server
11 13 (18.31%) Line Management
11 13 (18.31%) Analytical Skills
11 13 (18.31%) Problem-Solving
12 12 (16.90%) TCP/IP
12 12 (16.90%) Cisco Certification
13 11 (15.49%) Microsoft Certification
13 11 (15.49%) Firewall
13 11 (15.49%) Wi-Fi
13 11 (15.49%) Change Control
14 10 (14.08%) AWS
14 10 (14.08%) ITSM
14 10 (14.08%) DNS
14 10 (14.08%) CCNP

ITIL Foundation Certificate
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (9.86%) Skype for Business
2 5 (7.04%) IIS
2 5 (7.04%) MS Exchange
3 2 (2.82%) Apache
4 1 (1.41%) Exchange Server 2010
Applications
1 16 (22.54%) Microsoft Office
2 7 (9.86%) MS Visio
Business Applications
1 3 (4.23%) Elite 3E
2 2 (2.82%) Unit4 Business World
Cloud Services
1 18 (25.35%) Azure
2 15 (21.13%) Office 365
3 10 (14.08%) AWS
3 10 (14.08%) GCP
4 7 (9.86%) Azure Active Directory
4 7 (9.86%) Route 53
4 7 (9.86%) Slack
5 5 (7.04%) PaaS
6 4 (5.63%) Dynamics 365
7 3 (4.23%) Mimecast
8 2 (2.82%) Amazon CloudWatch
8 2 (2.82%) Amazon EC2
8 2 (2.82%) Amazon ELB
8 2 (2.82%) Amazon S3
8 2 (2.82%) AWS CloudFormation
8 2 (2.82%) AWS CloudTrail
8 2 (2.82%) GitHub
9 1 (1.41%) IaaS
Communications & Networking
1 14 (19.72%) LAN
1 14 (19.72%) WAN
2 12 (16.90%) TCP/IP
3 11 (15.49%) Firewall
3 11 (15.49%) Wi-Fi
4 10 (14.08%) DNS
5 9 (12.68%) DHCP
6 8 (11.27%) Network Security
6 8 (11.27%) VoIP
7 7 (9.86%) BGP
7 7 (9.86%) IPsec
7 7 (9.86%) MPLS
7 7 (9.86%) MRTG
7 7 (9.86%) OSPF
7 7 (9.86%) RIP
7 7 (9.86%) SNMP
7 7 (9.86%) TACACS
7 7 (9.86%) VPN
7 7 (9.86%) Wireless
7 7 (9.86%) Wireshark
Database & Business Intelligence
1 13 (18.31%) SQL Server
2 4 (5.63%) Azure SQL Database
3 3 (4.23%) MySQL
3 3 (4.23%) SQL Server Integration Services
3 3 (4.23%) SQL Server Reporting Services
4 2 (2.82%) Amazon RDS
4 2 (2.82%) Data Warehouse
4 2 (2.82%) SQL Server 2008
5 1 (1.41%) MariaDB
5 1 (1.41%) PostgreSQL
Development Applications
1 2 (2.82%) Bitbucket
1 2 (2.82%) Git (software)
1 2 (2.82%) JIRA
1 2 (2.82%) SQL Server Management Studio (SSMS)
2 1 (1.41%) Team Foundation Server
General
1 9 (12.68%) Finance
1 9 (12.68%) Law
2 6 (8.45%) Legal
3 5 (7.04%) Back Office
4 4 (5.63%) Public Sector
4 4 (5.63%) Retail
5 2 (2.82%) Banking
6 1 (1.41%) Housing Association
6 1 (1.41%) Local Government
Job Titles
1 23 (32.39%) Analyst
2 11 (15.49%) Service Analyst
3 8 (11.27%) Network Engineer
4 7 (9.86%) Senior Network Engineer
4 7 (9.86%) Service Desk Analyst
4 7 (9.86%) Service Manager
4 7 (9.86%) Support Analyst
5 6 (8.45%) Senior Analyst
5 6 (8.45%) Service Desk Manager
5 6 (8.45%) Systems Analyst
6 4 (5.63%) Customer Support Manager
6 4 (5.63%) Senior Systems Analyst
6 4 (5.63%) Senior Technical Analyst
6 4 (5.63%) Support Manager
6 4 (5.63%) Technical Analyst
7 3 (4.23%) Applications Support
7 3 (4.23%) Applications Support Analyst
7 3 (4.23%) Service Desk Team Leader
7 3 (4.23%) Team Leader
8 2 (2.82%) Consultant
Libraries, Frameworks & Software Standards
1 4 (5.63%) .NET
2 3 (4.23%) CSS
2 3 (4.23%) HTML
3 2 (2.82%) ASP.NET
3 2 (2.82%) jQuery
3 2 (2.82%) LAMP
4 1 (1.41%) Ajax
4 1 (1.41%) AngularJS
4 1 (1.41%) Web Services
Miscellaneous
1 17 (23.94%) Management Information System
2 13 (18.31%) Analytical Skills
3 5 (7.04%) iPhone
4 3 (4.23%) AS400
4 3 (4.23%) iPad
4 3 (4.23%) iSeries
4 3 (4.23%) Self-Motivation
5 2 (2.82%) Enterprise Cloud
5 2 (2.82%) Enterprise Software
5 2 (2.82%) Public Cloud
5 2 (2.82%) SWIFT
6 1 (1.41%) CMDB
6 1 (1.41%) Data Structures
6 1 (1.41%) Freedom of Information
6 1 (1.41%) Freedom of Information Act
6 1 (1.41%) NHS
6 1 (1.41%) Reinsurance
6 1 (1.41%) Security Operations Centre
Operating Systems
1 20 (28.17%) Windows
2 14 (19.72%) Linux
3 9 (12.68%) Mac OS X
4 8 (11.27%) Windows 10
4 8 (11.27%) Windows Server
5 4 (5.63%) Unix
5 4 (5.63%) Windows 7
6 3 (4.23%) Android
6 3 (4.23%) Windows Server 2003
6 3 (4.23%) Windows Server 2012
7 2 (2.82%) Windows Phone
8 1 (1.41%) Windows Server 2008
8 1 (1.41%) Windows Server 2016
Processes & Methodologies
1 71 (100.00%) ITIL
2 22 (30.99%) Service Delivery
3 19 (26.76%) Problem Management
4 14 (19.72%) Service Management
5 13 (18.31%) Line Management
5 13 (18.31%) Problem-Solving
6 11 (15.49%) Change Control
7 10 (14.08%) Coaching
7 10 (14.08%) ITSM
8 9 (12.68%) Performance Analysis
9 8 (11.27%) DevOps
9 8 (11.27%) Information Security
9 8 (11.27%) Performance Monitoring
9 8 (11.27%) Security Monitoring
10 7 (9.86%) B2B
10 7 (9.86%) Capacity Planning
10 7 (9.86%) Identity Management
10 7 (9.86%) Network Monitoring
11 6 (8.45%) Document Management
11 6 (8.45%) ISMS
Programming Languages
1 16 (22.54%) SQL
2 10 (14.08%) Python
3 3 (4.23%) JavaScript
3 3 (4.23%) Perl
4 2 (2.82%) C#
4 2 (2.82%) Korn
4 2 (2.82%) PHP
4 2 (2.82%) PowerShell
4 2 (2.82%) Shell Script
4 2 (2.82%) T-SQL
5 1 (1.41%) Bash Shell
Qualifications
1 12 (16.90%) Cisco Certification
2 11 (15.49%) Microsoft Certification
3 10 (14.08%) CCNP
4 9 (12.68%) Degree
5 7 (9.86%) MCSE
6 3 (4.23%) CCNA
6 3 (4.23%) HND
6 3 (4.23%) MCP
6 3 (4.23%) VMware Certified Professional (VCP)
7 2 (2.82%) (ISC)2 CCSP
7 2 (2.82%) CCSP
7 2 (2.82%) CISM
7 2 (2.82%) CISSP
7 2 (2.82%) MCDST
7 2 (2.82%) MCSA
8 1 (1.41%) CISMP
8 1 (1.41%) ECDL
8 1 (1.41%) MOS
Quality Assurance & Compliance
1 8 (11.27%) SLA
2 6 (8.45%) GDPR
3 3 (4.23%) QA
4 1 (1.41%) PMO
System Software
1 18 (25.35%) Active Directory
2 5 (7.04%) Hyper-V
3 4 (5.63%) VMware Infrastructure
4 2 (2.82%) Virtual Machines
4 2 (2.82%) vSphere
5 1 (1.41%) Docker
Systems Management
1 9 (12.68%) Nagios
1 9 (12.68%) Opscode Chef
2 8 (11.27%) Ansible
3 7 (9.86%) Puppet
4 2 (2.82%) Scalr
4 2 (2.82%) SCCM
4 2 (2.82%) Terraform
5 1 (1.41%) Kubernetes
5 1 (1.41%) Microsoft Intune
Vendors
1 38 (53.52%) Microsoft
2 14 (19.72%) Cisco
3 8 (11.27%) Avaya
3 8 (11.27%) Riverbed
3 8 (11.27%) VMware
4 7 (9.86%) Palo Alto
5 6 (8.45%) Citrix
5 6 (8.45%) McAfee
5 6 (8.45%) Sony
6 3 (4.23%) ArcSight
6 3 (4.23%) Google
6 3 (4.23%) IBM
6 3 (4.23%) Intapp
6 3 (4.23%) JDA
6 3 (4.23%) LogRhythm
6 3 (4.23%) Sophos
6 3 (4.23%) Splunk
7 2 (2.82%) Aderant
7 2 (2.82%) Ivanti
7 2 (2.82%) Mitel