ITIL Foundation Certificate Job Trends

ITIL Foundation Certificate
UK

The table below provides summary statistics for permanent job vacancies with a requirement for ITIL Foundation Certificate qualifications. It includes a benchmarking guide to the salaries offered over the 6 months leading up to 23 March 2026, comparing them to the same period in the previous two years.

6 months to
23 Mar 2026
Same period 2025 Same period 2024
Rank 590 573 692
Rank change year-on-year -17 +119 +111
Permanent jobs citing ITIL Foundation Certificate 110 69 155
As % of all permanent jobs in the UK 0.14% 0.16% 0.18%
As % of the Qualifications category 0.52% 0.42% 0.65%
Number of salaries quoted 60 53 107
10th Percentile £30,325 £30,000 £26,500
25th Percentile £35,269 £35,000 £28,000
Median annual salary (50th Percentile) £46,250 £42,000 £40,500
Median % change year-on-year +10.12% +3.70% +14.08%
75th Percentile £63,731 £53,750 £59,000
90th Percentile £90,000 £62,500 £72,500
UK excluding London median annual salary £41,000 £42,000 £32,000
% change year-on-year -2.38% +31.25% -8.57%

All Academic and Professional Certifications
UK

ITIL Foundation Certificate falls under the Academic Qualifications and Professional Certifications category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring academic qualifications or professional certifications.

Permanent vacancies requiring academic qualifications or professional certifications 21,006 16,593 23,855
As % of all permanent jobs advertised in the UK 27.39% 39.06% 27.32%
Number of salaries quoted 8,407 7,544 16,480
10th Percentile £28,250 £31,750 £28,500
25th Percentile £37,500 £42,574 £38,734
Median annual salary (50th Percentile) £55,500 £59,000 £55,000
Median % change year-on-year -5.93% +7.27% -4.35%
75th Percentile £76,250 £75,000 £71,250
90th Percentile £90,000 £92,500 £87,500
UK excluding London median annual salary £50,000 £54,793 £50,000
% change year-on-year -8.75% +9.59% -

ITIL Foundation Certificate
Job Vacancy Trend

Historical trend showing the proportion of permanent IT job postings citing ITIL Foundation Certificate relative to all permanent IT jobs advertised.

ITIL Foundation Certificate job vacancy trend in the UK

ITIL Foundation Certificate
Salary Trend

Salary distribution trend for jobs in the UK citing ITIL Foundation Certificate.

Salary distribution trend for jobs in the UK citing ITIL Foundation Certificate

ITIL Foundation Certificate
Salary Histogram

Salary distribution for jobs citing ITIL Foundation Certificate over the 6 months to 23 March 2026.

Salary histogram for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Top 15 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL Foundation Certificate within the UK over the 6 months to 23 March 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +5 104 £46,250 +10.12% 22
UK excluding London -6 83 £41,000 -2.38% 20
North of England -15 42 £35,442 +18.14% 3
Yorkshire -21 34 £31,000 +3.33% 3
Work from Home +28 33 £45,000 +5.88% 7
London +10 23 £65,000 +52.94% 4
Midlands -34 14 £60,000 - 3
West Midlands +9 12 £52,500 -12.50% 3
South West -17 12 £44,500 +27.14% 2
South East -25 11 £43,750 -16.67% 9
North East - 6 £105,000 -
East of England -7 4 £41,000 -2.38% 2
North West -16 2 £37,721 +7.77%
East Midlands -40 2 £80,000 -
Scotland -16 1 - - 1

ITIL Foundation Certificate
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 14 (12.73%) SharePoint
2 10 (9.09%) Microsoft Exchange
3 1 (0.91%) Confluence
Applications
1 5 (4.55%) Microsoft Office
2 3 (2.73%) Microsoft Excel
3 2 (1.82%) Microsoft Project
4 1 (0.91%) Acrobat
4 1 (0.91%) MS Visio
Business Applications
1 6 (5.45%) Elite 3E
2 1 (0.91%) Remedy ITSM
Cloud Services
1 29 (26.36%) Microsoft 365
2 27 (24.55%) Azure
3 12 (10.91%) AWS
4 10 (9.09%) Entra ID
5 6 (5.45%) SaaS
6 4 (3.64%) GCP
7 3 (2.73%) OneDrive
8 2 (1.82%) Azure DevOps
8 2 (1.82%) Datadog
8 2 (1.82%) IaaS
8 2 (1.82%) PaaS
8 2 (1.82%) Power Platform
9 1 (0.91%) Azure Key Vault
9 1 (0.91%) Microsoft Copilot
9 1 (0.91%) Power Automate
Communications & Networking
1 8 (7.27%) VPN
2 7 (6.36%) DNS
2 7 (6.36%) TCP/IP
3 6 (5.45%) DHCP
3 6 (5.45%) LAN
3 6 (5.45%) Structured Cabling
3 6 (5.45%) WAN
4 2 (1.82%) Firewall
4 2 (1.82%) Network Security
5 1 (0.91%) Internet
5 1 (0.91%) SD-WAN
5 1 (0.91%) SSH
5 1 (0.91%) VLAN
Database & Business Intelligence
1 6 (5.45%) SQL Server
2 3 (2.73%) MySQL
2 3 (2.73%) PostgreSQL
3 2 (1.82%) Power BI
3 2 (1.82%) SQLPlus
4 1 (0.91%) Azure SQL Database
Development Applications
1 33 (30.00%) JIRA
2 1 (0.91%) GitLab
2 1 (0.91%) Jenkins
General
1 74 (67.27%) Social Skills
2 22 (20.00%) Finance
3 14 (12.73%) Analytical Skills
4 12 (10.91%) Law
4 12 (10.91%) Legal
5 10 (9.09%) Organisational Skills
6 5 (4.55%) Banking
6 5 (4.55%) Public Sector
7 4 (3.64%) Influencing Skills
8 3 (2.73%) Games
9 2 (1.82%) Inclusion and Diversity
10 1 (0.91%) Documentation Skills
10 1 (0.91%) Social Housing
Job Titles
1 23 (20.91%) Developer
1 23 (20.91%) JIRA Developer
1 23 (20.91%) Lead
2 21 (19.09%) IT Support
3 18 (16.36%) Analyst
4 16 (14.55%) Team Leader
5 12 (10.91%) Support Analyst
5 12 (10.91%) Support Team Leader
6 11 (10.00%) IT Manager
6 11 (10.00%) Service Manager
7 10 (9.09%) IT Analyst
8 9 (8.18%) 2nd Line Support
9 8 (7.27%) Support Engineer
10 7 (6.36%) IT Support Analyst
11 6 (5.45%) Desktop Support
11 6 (5.45%) IT Engineer
11 6 (5.45%) IT Support Manager
11 6 (5.45%) Service Desk Manager
11 6 (5.45%) Service Desk Support
11 6 (5.45%) Service Desk Team Leader
Miscellaneous
1 9 (8.18%) Onboarding
2 7 (6.36%) Data Centre
3 6 (5.45%) Culture of Ownership
4 4 (3.64%) Driving Licence
4 4 (3.64%) Management Information System
5 3 (2.73%) Analytical Mindset
5 3 (2.73%) Linux Command Line
6 2 (1.82%) Cloud Native
6 2 (1.82%) CSOC
6 2 (1.82%) Security Operations Centre
6 2 (1.82%) Virtual Team
7 1 (0.91%) Fat Client
7 1 (0.91%) Self-Motivation
7 1 (0.91%) Tandem
7 1 (0.91%) Thin Client
7 1 (0.91%) Video Conferencing
Operating Systems
1 32 (29.09%) Windows
2 12 (10.91%) Windows Server
3 9 (8.18%) Windows 10
4 8 (7.27%) Apple iOS
4 8 (7.27%) Linux
5 5 (4.55%) Mac OS
6 3 (2.73%) Unix
Processes & Methodologies
1 110 (100.00%) ITIL
2 59 (53.64%) ITSM
3 49 (44.55%) Problem-Solving
4 48 (43.64%) Service Management
5 43 (39.09%) Continuous Improvement
6 33 (30.00%) Computer Science
7 32 (29.09%) Incident Management
8 28 (25.45%) Change Management
8 28 (25.45%) Service Delivery
9 23 (20.91%) Asset Management
10 21 (19.09%) Customer Service
11 11 (10.00%) Stakeholder Engagement
11 11 (10.00%) Stakeholder Management
11 11 (10.00%) User Experience
12 10 (9.09%) Risk Management
13 8 (7.27%) AI
13 8 (7.27%) Business Continuity
13 8 (7.27%) Mentoring
13 8 (7.27%) Problem Management
13 8 (7.27%) Process Improvement
Programming Languages
1 31 (28.18%) PowerShell
2 23 (20.91%) JavaScript
3 9 (8.18%) SQL
4 6 (5.45%) Python
5 2 (1.82%) VB
6 1 (0.91%) Bash
6 1 (0.91%) Bicep
Qualifications
1 46 (41.82%) Degree
2 10 (9.09%) Azure Certification
3 9 (8.18%) Cisco Certification
4 8 (7.27%) CCNA
4 8 (7.27%) Microsoft Certification
4 8 (7.27%) Security Cleared
5 7 (6.36%) Network+ Certification
6 6 (5.45%) SC Cleared
7 4 (3.64%) Computer Science Degree
7 4 (3.64%) DV Cleared
8 3 (2.73%) AWS Certification
8 3 (2.73%) AWS Certified Solutions Architect
8 3 (2.73%) Master's Degree
9 2 (1.82%) CISA
9 2 (1.82%) CISM
9 2 (1.82%) CISSP
9 2 (1.82%) ITIL Certification
9 2 (1.82%) PMI Certification
9 2 (1.82%) PMP
10 1 (0.91%) NVQ Level 3
Quality Assurance & Compliance
1 9 (8.18%) SLA
2 3 (2.73%) Cyber Essentials
2 3 (2.73%) Cyber Essentials PLUS
2 3 (2.73%) GDPR
3 2 (1.82%) ISO/IEC 27001
3 2 (1.82%) QA
4 1 (0.91%) ISO/IEC 20000
4 1 (0.91%) PMO
4 1 (0.91%) Sarbanes-Oxley
System Software
1 25 (22.73%) Active Directory
2 5 (4.55%) Docker
3 2 (1.82%) Virtual Desktop
4 1 (0.91%) Firmware
4 1 (0.91%) Virtual Machines
4 1 (0.91%) VMware Infrastructure
Systems Management
1 10 (9.09%) Microsoft Intune
2 5 (4.55%) Terraform
3 4 (3.64%) Kubernetes
4 2 (1.82%) Ansible
4 2 (1.82%) Control-M
4 2 (1.82%) Grafana
4 2 (1.82%) Prometheus
4 2 (1.82%) SCCM
5 1 (0.91%) AirWatch
5 1 (0.91%) Autotask
5 1 (0.91%) EMC NetWorker
5 1 (0.91%) FortiGate
5 1 (0.91%) Single Sign-On
Vendors
1 37 (33.64%) Microsoft
2 23 (20.91%) Atlassian
3 18 (16.36%) ServiceNow
4 12 (10.91%) Cisco
5 6 (5.45%) iManage
6 5 (4.55%) arcserve
6 5 (4.55%) Veeam
7 3 (2.73%) Apple
7 3 (2.73%) Google
7 3 (2.73%) Oracle
8 2 (1.82%) SolarWinds
9 1 (0.91%) Adobe
9 1 (0.91%) BMC
9 1 (0.91%) Citrix
9 1 (0.91%) Fortinet
9 1 (0.91%) Gemalto
9 1 (0.91%) HP
9 1 (0.91%) IBM
9 1 (0.91%) Ivanti
9 1 (0.91%) Thales