Period
to 17 November 2017

The following table provides summary statistics for permanent job vacancies with a requirement for ITIL Foundation Certificate qualifications. Included is a benchmarking guide to the salaries offered over the 6 months to 17 November 2017 with a comparison to the same period in the previous 2 years.

ITIL Foundation Certificate
UK
6 months to
17 Nov 2017
Same period 2016 Same period 2015
Rank 846 862 837
Rank change year-on-year +16 -25 -5
Permanent jobs citing ITIL Foundation Certificate 364 374 480
As % of all permanent IT jobs advertised in the UK 0.20% 0.20% 0.22%
As % of the Qualifications category 0.84% 0.75% 0.80%
Number of salaries quoted 290 307 368
UK median annual salary £37,500 £37,500 £36,000
Median salary % change year-on-year - +4.17% +20.00%
10th Percentile £24,363 £21,635 £20,500
90th Percentile £60,100 £60,000 £55,750
UK excluding London median annual salary £35,000 £37,500 £35,000
% change year-on-year -6.67% +7.14% +29.63%

ITIL Foundation Certificate is in the Academic Qualifications and Professional Certifications category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for academic qualifications or professional certifications.

All Academic and Professional Certifications
UK
Permanent vacancies requiring academic qualifications or professional certifications 43333 49803 60178
As % of all permanent IT jobs advertised in the UK 24.05% 26.19% 27.44%
Number of salaries quoted 33316 39954 48070
UK median annual salary £47,500 £45,000 £45,000
Median salary % change year-on-year +5.56% - +2.27%
10th Percentile £26,000 £26,250 £25,750
90th Percentile £77,500 £76,250 £75,000
UK excluding London median annual salary £42,500 £42,500 £40,500
% change year-on-year - +4.94% +1.25%

ITIL Foundation Certificate
Job Vacancy Trend

Job postings citing ITIL Foundation Certificate as a percentage of all IT jobs advertised.

Job vacancy trend for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL Foundation Certificate.

Salary trend for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Salary Histogram

The salary distribution of IT jobs citing ITIL Foundation Certificate over the 6 months to 17 November 2017.

Salary histogram for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Top 15 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL Foundation Certificate within the UK over the 6 months to 17 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +53 335 £37,000 -1.33% 10
UK excluding London +3 237 £35,000 -6.67% 6
London +29 103 £40,000 +14.29% 5
North of England +1 61 £28,000 -25.33% 3
South West +5 51 £45,000 +20.00%
Midlands +70 48 £34,000 -
South East 0 42 £45,000 +42.86% 1
Yorkshire +30 36 £28,536 -28.66% 3
West Midlands +29 34 £28,000 -24.32%
East of England -6 25 £43,750 -5.81% 1
North East +27 16 £25,000 -9.09%
East Midlands +45 14 £40,000 +23.08%
North West -23 9 £45,000 +20.00%
Wales +5 7 £45,000 +71.43% 1
Scotland -5 3 £24,000 +4.35%

For the 6 months to 17 November 2017, IT jobs citing ITIL Foundation Certificate also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads with a requirement for ITIL Foundation Certificate.

1 364 (100.00%) ITIL
2 149 (40.93%) Windows
3 131 (35.99%) Microsoft
4 112 (30.77%) Analytical Skills
5 91 (25.00%) Service Delivery
6 85 (23.35%) Active Directory
7 80 (21.98%) SQL
8 74 (20.33%) Service Management
9 71 (19.51%) Security Cleared
10 69 (18.96%) Microsoft Office
11 68 (18.68%) Firewall
12 66 (18.13%) DNS
13 63 (17.31%) Cisco Certification
13 63 (17.31%) VMware
14 58 (15.93%) DHCP
15 57 (15.66%) Microsoft Certification
15 57 (15.66%) CCNA
16 54 (14.84%) Root Cause Analysis
16 54 (14.84%) Incident Management
17 53 (14.56%) DV Cleared
17 53 (14.56%) Linux
18 52 (14.29%) CISSP
18 52 (14.29%) SC Cleared
19 51 (14.01%) SLA
19 51 (14.01%) Finance
20 49 (13.46%) WAN
21 47 (12.91%) TCP/IP
21 47 (12.91%) Problem Management
21 47 (12.91%) Windows Server
22 46 (12.64%) Oracle

ITIL Foundation Certificate
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 34 (9.34%) MS Exchange
2 22 (6.04%) IIS
3 20 (5.49%) Skype for Business
4 17 (4.67%) SharePoint
5 7 (1.92%) Exchange Server 2010
6 6 (1.65%) Confluence
7 5 (1.37%) Blackberry Enterprise Server
7 5 (1.37%) Exchange Server 2003
7 5 (1.37%) Exchange Server 2013
8 4 (1.10%) Apache
9 3 (0.82%) SharePoint Server
10 2 (0.55%) CMS
10 2 (0.55%) Exchange Server 2007
Applications
1 69 (18.96%) Microsoft Office
2 17 (4.67%) Microsoft Excel
3 8 (2.20%) Microsoft PowerPoint
4 6 (1.65%) MS Visio
5 4 (1.10%) Acrobat
Business Applications
1 13 (3.57%) RiskWrite
2 10 (2.75%) Remedy ITSM
3 9 (2.47%) SAP PM
4 7 (1.92%) assyst
5 4 (1.10%) Dynamics AX
6 1 (0.27%) Dynamics CRM
Cloud Services
1 37 (10.16%) Office 365
2 24 (6.59%) Microsoft Azure
3 6 (1.65%) Amazon AWS
4 5 (1.37%) G Suite
5 3 (0.82%) SaaS
5 3 (0.82%) Yammer
6 2 (0.55%) Cloud Computing
6 2 (0.55%) Mimecast
6 2 (0.55%) OneDrive
6 2 (0.55%) PaaS
7 1 (0.27%) IaaS
Communications & Networking
1 68 (18.68%) Firewall
2 66 (18.13%) DNS
3 58 (15.93%) DHCP
4 49 (13.46%) WAN
5 47 (12.91%) TCP/IP
6 39 (10.71%) LAN
7 33 (9.07%) HTTP
8 32 (8.79%) Network Security
9 31 (8.52%) FTP
9 31 (8.52%) SMTP
9 31 (8.52%) X.400
10 28 (7.69%) VoIP
10 28 (7.69%) VPN
11 23 (6.32%) DMZ
12 17 (4.67%) Internet
13 13 (3.57%) VLAN
14 12 (3.30%) Cisco ASA
14 12 (3.30%) Skype
15 11 (3.02%) 802.11
15 11 (3.02%) SAN
Database & Business Intelligence
1 25 (6.87%) SQL Server
2 16 (4.40%) Data Warehouse
3 11 (3.02%) Oracle Database
4 8 (2.20%) Oracle Database 12c
4 8 (2.20%) PowerCenter
5 6 (1.65%) BusinessObjects
6 5 (1.37%) Geospatial Data
6 5 (1.37%) GIS
7 4 (1.10%) SQL Server 2008
8 3 (0.82%) MySQL
8 3 (0.82%) Relational Database
9 2 (0.55%) Blockchain
9 2 (0.55%) DB2
9 2 (0.55%) Power BI
10 1 (0.27%) PostgreSQL
10 1 (0.27%) RDBMS
10 1 (0.27%) SQL Server 2014
Development Applications
1 17 (4.67%) JIRA
2 13 (3.57%) Eclipse
2 13 (3.57%) VersionOne
3 3 (0.82%) ClearQuest
3 3 (0.82%) Mercurial
3 3 (0.82%) Visual Studio
4 2 (0.55%) Gatling
4 2 (0.55%) JMeter
4 2 (0.55%) LoadRunner
4 2 (0.55%) Rational DOORS
4 2 (0.55%) RequisitePro
General
1 51 (14.01%) Finance
2 12 (3.30%) Manufacturing
3 11 (3.02%) Retail
4 9 (2.47%) Law
5 4 (1.10%) Banking
5 4 (1.10%) Legal
5 4 (1.10%) Telecoms
6 3 (0.82%) Advertising
7 2 (0.55%) Marketing
7 2 (0.55%) Publishing
8 1 (0.27%) Aerospace
8 1 (0.27%) Investment Banking
Job Titles
1 129 (35.44%) Analyst
2 55 (15.11%) Applications Support
3 43 (11.81%) Support Analyst
4 41 (11.26%) Applications Support Analyst
5 39 (10.71%) Service Analyst
6 27 (7.42%) Network Engineer
7 26 (7.14%) Service Manager
7 26 (7.14%) Support Engineer
8 22 (6.04%) 3rd Line Support
9 21 (5.77%) 2nd Line Support
9 21 (5.77%) Network Security Engineer
9 21 (5.77%) SAP Support
9 21 (5.77%) Security Engineer
10 20 (5.49%) IT Manager
11 17 (4.67%) SQL Analyst
12 16 (4.40%) Service Desk Analyst
12 16 (4.40%) Team Leader
13 15 (4.12%) Technical Analyst
13 15 (4.12%) Technical Support
13 15 (4.12%) Technical Support Analyst
Libraries, Frameworks & Software Standards
1 11 (3.02%) 802.1X
2 5 (1.37%) .NET
3 4 (1.10%) ASP.NET
3 4 (1.10%) XML
4 3 (0.82%) .NET Framework
4 3 (0.82%) SOAP
5 2 (0.55%) LAMP
5 2 (0.55%) Middleware
5 2 (0.55%) XSLT
6 1 (0.27%) ASP.NET Web Forms
6 1 (0.27%) HTML
6 1 (0.27%) HTML5
6 1 (0.27%) JSON
6 1 (0.27%) RESTful
6 1 (0.27%) Web Services
Miscellaneous
1 112 (30.77%) Analytical Skills
2 31 (8.52%) CESG
3 21 (5.77%) Data Centre
4 20 (5.49%) Management Information System
5 14 (3.85%) Clustering
5 14 (3.85%) FMCG
6 13 (3.57%) iSeries
7 8 (2.20%) Linux Command Line
8 7 (1.92%) Video Conferencing
8 7 (1.92%) Virtual Team
9 6 (1.65%) CMDB
9 6 (1.65%) Public Cloud
10 5 (1.37%) Blackberry
10 5 (1.37%) CCTV
11 4 (1.10%) Computer Science
11 4 (1.10%) Driving Licence
11 4 (1.10%) Fintech
11 4 (1.10%) Private Cloud
12 3 (0.82%) HP Storage
12 3 (0.82%) User Experience
Operating Systems
1 149 (40.93%) Windows
2 53 (14.56%) Linux
3 47 (12.91%) Windows Server
4 44 (12.09%) Windows 10
5 35 (9.62%) Windows Server 2008
6 32 (8.79%) Windows 7
6 32 (8.79%) Windows Server 2012
7 15 (4.12%) Unix
8 14 (3.85%) Windows 8
9 11 (3.02%) Windows Server 2003
9 11 (3.02%) Windows Vista
10 9 (2.47%) CentOS
11 5 (1.37%) Windows XP
12 3 (0.82%) Android
12 3 (0.82%) Debian
12 3 (0.82%) Solaris
13 2 (0.55%) Data ONTAP
13 2 (0.55%) Windows 2000
14 1 (0.27%) FreeBSD
14 1 (0.27%) Mac OS X
Processes & Methodologies
1 364 (100.00%) ITIL
2 91 (25.00%) Service Delivery
3 74 (20.33%) Service Management
4 54 (14.84%) Incident Management
4 54 (14.84%) Root Cause Analysis
5 47 (12.91%) Problem Management
6 46 (12.64%) Change Management
7 38 (10.44%) ITSM
8 35 (9.62%) ERP
9 34 (9.34%) Business Intelligence
10 32 (8.79%) Information Security
11 30 (8.24%) Agile Software Development
12 28 (7.69%) Trend Analysis
13 27 (7.42%) Performance Tuning
13 27 (7.42%) Release Management
14 26 (7.14%) Proactive Monitoring
15 25 (6.87%) Infrastructure Management
15 25 (6.87%) Virtual Environments
16 24 (6.59%) Asset Management
16 24 (6.59%) SIEM
Programming Languages
1 80 (21.98%) SQL
2 16 (4.40%) PL/SQL
3 12 (3.30%) PowerShell
4 11 (3.02%) T-SQL
5 8 (2.20%) Shell Script
6 5 (1.37%) VB
7 4 (1.10%) C
7 4 (1.10%) C#
8 1 (0.27%) AWK
8 1 (0.27%) Bash Shell
8 1 (0.27%) JavaScript
Qualifications
1 71 (19.51%) Security Cleared
2 63 (17.31%) Cisco Certification
3 57 (15.66%) CCNA
3 57 (15.66%) Microsoft Certification
4 53 (14.56%) DV Cleared
5 52 (14.29%) CISSP
5 52 (14.29%) SC Cleared
6 44 (12.09%) MCSE
7 36 (9.89%) Degree
8 27 (7.42%) MCP
9 22 (6.04%) MCSA
10 18 (4.95%) CCNP
11 16 (4.40%) CISM
12 11 (3.02%) Master's Degree
13 10 (2.75%) CompTIA Security+
13 10 (2.75%) Security+ Certification
14 9 (2.47%) CISMP
15 7 (1.92%) CEH
15 7 (1.92%) GCIH
15 7 (1.92%) GSEC
Quality Assurance & Compliance
1 51 (14.01%) SLA
2 6 (1.65%) ISO/IEC 20000
2 6 (1.65%) ISO/IEC 27001
2 6 (1.65%) QA
3 2 (0.55%) GDPR
3 2 (0.55%) HL7
3 2 (0.55%) ISO 9000
3 2 (0.55%) PMO
3 2 (0.55%) Solvency II
4 1 (0.27%) Data Quality
4 1 (0.27%) ISO 9001
4 1 (0.27%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
4 1 (0.27%) PCI DSS
4 1 (0.27%) TickIT
System Software
1 85 (23.35%) Active Directory
2 44 (12.09%) VMware Infrastructure
3 34 (9.34%) vSphere
4 15 (4.12%) Hyper-V
5 9 (2.47%) XenDesktop
6 8 (2.20%) Microsoft Virtual Server
6 8 (2.20%) Virtual Servers
7 7 (1.92%) Virtual Desktop
7 7 (1.92%) VMware ESXi
8 5 (1.37%) XenApp
9 4 (1.10%) Firmware
9 4 (1.10%) ISA Server
9 4 (1.10%) XenServer
10 3 (0.82%) Docker
11 2 (0.55%) BitLocker
11 2 (0.55%) iptables
11 2 (0.55%) Virtual Machines
12 1 (0.27%) ProxySG
Systems Management
1 35 (9.62%) SCCM
2 17 (4.67%) SCOM
3 14 (3.85%) WSUS
4 8 (2.20%) AirWatch
5 6 (1.65%) Control-M
5 6 (1.65%) EMC NetWorker
6 4 (1.10%) HP SIM
6 4 (1.10%) Microsoft Clustering
6 4 (1.10%) OpenView
7 3 (0.82%) vCenter Server
8 2 (0.55%) Iperf
8 2 (0.55%) Kubernetes
8 2 (0.55%) SolarWinds Orion
8 2 (0.55%) Systems Management Server (SMS)
9 1 (0.27%) Backup Exec
9 1 (0.27%) DameWare
9 1 (0.27%) RSA enVision
9 1 (0.27%) RSA Security Analytics
9 1 (0.27%) ServiceCenter
9 1 (0.27%) Tivoli
Vendors
1 131 (35.99%) Microsoft
2 63 (17.31%) VMware
3 46 (12.64%) Oracle
4 36 (9.89%) Citrix
5 34 (9.34%) Cisco
6 32 (8.79%) SAP
7 30 (8.24%) Workday
8 24 (6.59%) HP
9 21 (5.77%) Remedy
10 17 (4.67%) ServiceNow
11 15 (4.12%) Sun
12 14 (3.85%) ArcSight
12 14 (3.85%) Dell
13 12 (3.30%) Red Hat
13 12 (3.30%) Splunk
14 9 (2.47%) CheckPoint
14 9 (2.47%) SolarWinds
15 8 (2.20%) BMC
15 8 (2.20%) Informatica
16 6 (1.65%) EMC