ITIL Foundation Certificate Job Trends

ITIL Foundation Certificate
UK

The table below provides summary statistics for permanent job vacancies with a requirement for ITIL Foundation Certificate qualifications. It includes a benchmarking guide to the salaries offered over the 6 months leading up to 28 April 2026, comparing them to the same period in the previous two years.

6 months to
28 Apr 2026
Same period 2025 Same period 2024
Rank 637 559 724
Rank change year-on-year -78 +165 +60
Permanent jobs citing ITIL Foundation Certificate 93 81 158
As % of all permanent jobs in the UK 0.10% 0.19% 0.17%
As % of the Qualifications category 0.41% 0.48% 0.61%
Number of salaries quoted 59 67 107
10th Percentile £25,900 £30,450 £26,800
25th Percentile £30,875 £36,250 £29,375
Median annual salary (50th Percentile) £42,500 £42,500 £42,000
Median % change year-on-year - +1.19% +12.63%
75th Percentile £62,500 £60,000 £59,000
90th Percentile £83,000 £63,100 £72,500
UK excluding London median annual salary £40,000 £42,000 £38,250
% change year-on-year -4.76% +9.80% +9.29%

All Academic and Professional Certifications
UK

ITIL Foundation Certificate falls under the Academic Qualifications and Professional Certifications category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring academic qualifications or professional certifications.

Permanent vacancies requiring academic qualifications or professional certifications 22,702 16,756 25,808
As % of all permanent jobs advertised in the UK 25.35% 39.60% 27.05%
Number of salaries quoted 8,891 7,667 17,167
10th Percentile £28,250 £31,250 £28,250
25th Percentile £41,000 £42,000 £38,250
Median annual salary (50th Percentile) £60,000 £57,500 £54,296
Median % change year-on-year +4.35% +5.90% -6.08%
75th Percentile £77,500 £75,000 £71,000
90th Percentile £92,500 £92,500 £87,500
UK excluding London median annual salary £52,500 £52,500 £50,000
% change year-on-year - +5.00% -

ITIL Foundation Certificate
Job Vacancy Trend

Historical trend showing the proportion of permanent IT job postings citing ITIL Foundation Certificate relative to all permanent IT jobs advertised.

ITIL Foundation Certificate job vacancy trend in the UK

ITIL Foundation Certificate
Salary Trend

Salary distribution trend for jobs in the UK citing ITIL Foundation Certificate.

Salary distribution trend for jobs in the UK citing ITIL Foundation Certificate

ITIL Foundation Certificate
Salary Histogram

Salary distribution for jobs citing ITIL Foundation Certificate over the 6 months to 28 April 2026.

Salary histogram for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Top 15 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL Foundation Certificate within the UK over the 6 months to 28 April 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England -58 87 £42,500 +0.99% 18
UK excluding London -58 66 £40,000 -4.76% 15
North of England -39 30 £35,442 +1.37% 4
Work from Home +2 25 £42,500 +1.19% 11
London -8 24 £65,000 +30.00% 8
Yorkshire -44 24 £31,000 +3.33%
South East -36 14 £42,500 -18.27% 4
Midlands -32 13 £60,000 - 1
West Midlands -15 12 £52,500 -12.50% 1
South West -50 6 £29,500 -32.57%
North East -40 4 £105,000 +172.73% 1
North West -28 2 £37,721 +6.26% 3
East of England -32 2 £41,000 -2.38% 3
Scotland -22 1 - - 3
East Midlands -45 1 £80,000 -

ITIL Foundation Certificate
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 14 (15.05%) SharePoint
2 10 (10.75%) Microsoft Exchange
Applications
1 8 (8.60%) Microsoft Office
2 3 (3.23%) Microsoft Excel
3 2 (2.15%) Microsoft Project
4 1 (1.08%) Acrobat
4 1 (1.08%) MS Visio
Business Applications
1 6 (6.45%) Elite 3E
2 2 (2.15%) Remedy ITSM
3 1 (1.08%) SAP S/4HANA
Cloud Services
1 33 (35.48%) Microsoft 365
2 22 (23.66%) Azure
3 10 (10.75%) Entra ID
4 7 (7.53%) AWS
5 6 (6.45%) SaaS
6 4 (4.30%) GCP
7 3 (3.23%) Azure Sentinel
7 3 (3.23%) Cloudflare
7 3 (3.23%) OneDrive
8 2 (2.15%) Azure DevOps
8 2 (2.15%) Datadog
8 2 (2.15%) IaaS
8 2 (2.15%) PaaS
9 1 (1.08%) Power Automate
9 1 (1.08%) Power Platform
Communications & Networking
1 15 (16.13%) DNS
1 15 (16.13%) LAN
1 15 (16.13%) WAN
2 11 (11.83%) DHCP
3 6 (6.45%) Structured Cabling
4 5 (5.38%) TCP/IP
4 5 (5.38%) VPN
5 3 (3.23%) SSL
6 2 (2.15%) Firewall
7 1 (1.08%) Internet
7 1 (1.08%) Network Security
7 1 (1.08%) SD-WAN
7 1 (1.08%) VLAN
Database & Business Intelligence
1 6 (6.45%) SQL Server
2 3 (3.23%) MySQL
2 3 (3.23%) PostgreSQL
3 2 (2.15%) SQLPlus
4 1 (1.08%) Azure SQL Database
4 1 (1.08%) Power BI
Development Applications
1 14 (15.05%) JIRA
2 1 (1.08%) GitLab
2 1 (1.08%) Jenkins
General
1 52 (55.91%) Social Skills
2 21 (22.58%) Finance
3 20 (21.51%) Analytical Skills
4 12 (12.90%) Law
4 12 (12.90%) Legal
5 7 (7.53%) Public Sector
6 5 (5.38%) Banking
6 5 (5.38%) Influencing Skills
6 5 (5.38%) Organisational Skills
7 3 (3.23%) Games
8 2 (2.15%) Inclusion and Diversity
9 1 (1.08%) Documentation Skills
9 1 (1.08%) Social Housing
Job Titles
1 24 (25.81%) IT Support
2 22 (23.66%) Lead
3 14 (15.05%) Analyst
3 14 (15.05%) Team Leader
4 13 (13.98%) IT Manager
5 11 (11.83%) Service Manager
6 10 (10.75%) 2nd Line Support
6 10 (10.75%) IT Support Technician
6 10 (10.75%) IT Technician
6 10 (10.75%) Support Team Leader
6 10 (10.75%) Support Technician
7 8 (8.60%) Support Engineer
8 7 (7.53%) Developer
8 7 (7.53%) JIRA Developer
8 7 (7.53%) Service Desk Support
8 7 (7.53%) Support Analyst
9 6 (6.45%) IT Analyst
9 6 (6.45%) IT Engineer
9 6 (6.45%) Service Desk Team Leader
9 6 (6.45%) Service Support Manager
Miscellaneous
1 14 (15.05%) Driving Licence
2 8 (8.60%) Data Centre
2 8 (8.60%) Onboarding
3 6 (6.45%) Culture of Ownership
4 5 (5.38%) Security Operations Centre
5 4 (4.30%) Analytical Mindset
6 3 (3.23%) Cyber Defence
6 3 (3.23%) Linux Command Line
7 2 (2.15%) Cloud Native
7 2 (2.15%) CSOC
7 2 (2.15%) Management Information System
7 2 (2.15%) Self-Motivation
8 1 (1.08%) Fat Client
8 1 (1.08%) Thin Client
8 1 (1.08%) Video Conferencing
8 1 (1.08%) Virtual Team
Operating Systems
1 41 (44.09%) Windows
2 19 (20.43%) Windows Server
3 11 (11.83%) Linux
4 8 (8.60%) Apple iOS
5 6 (6.45%) Mac OS
5 6 (6.45%) Windows 10
6 2 (2.15%) Unix
Processes & Methodologies
1 93 (100.00%) ITIL
2 44 (47.31%) ITSM
3 43 (46.24%) Problem-Solving
4 35 (37.63%) Service Management
5 33 (35.48%) Continuous Improvement
6 29 (31.18%) Service Delivery
7 20 (21.51%) Customer Service
8 16 (17.20%) Cybersecurity
9 15 (16.13%) Computer Science
9 15 (16.13%) Incident Management
10 11 (11.83%) Change Management
10 11 (11.83%) Stakeholder Management
11 10 (10.75%) Problem Management
11 10 (10.75%) Stakeholder Engagement
12 8 (8.60%) AI
12 8 (8.60%) Business Continuity
12 8 (8.60%) Knowledge Transfer
12 8 (8.60%) Mentoring
13 7 (7.53%) Asset Management
13 7 (7.53%) Containerisation
Programming Languages
1 13 (13.98%) PowerShell
2 9 (9.68%) SQL
3 8 (8.60%) Python
4 7 (7.53%) JavaScript
5 2 (2.15%) VB
6 1 (1.08%) Bash
6 1 (1.08%) Bicep
Qualifications
1 23 (24.73%) Degree
2 14 (15.05%) Network+ Certification
3 11 (11.83%) Security Cleared
4 9 (9.68%) SC Cleared
5 8 (8.60%) A+ Certification
5 8 (8.60%) CCNA
5 8 (8.60%) Cisco Certification
6 7 (7.53%) Azure Certification
7 6 (6.45%) Microsoft Certification
8 4 (4.30%) DV Cleared
8 4 (4.30%) NVQ Level 3
9 3 (3.23%) CompTIA Security+
10 2 (2.15%) AWS Certification
10 2 (2.15%) CISA
10 2 (2.15%) CISM
10 2 (2.15%) CISSP
10 2 (2.15%) ITIL Certification
10 2 (2.15%) MOS
10 2 (2.15%) PMI Certification
10 2 (2.15%) PMP
Quality Assurance & Compliance
1 9 (9.68%) SLA
2 2 (2.15%) Cyber Essentials
2 2 (2.15%) Cyber Essentials PLUS
2 2 (2.15%) GDPR
2 2 (2.15%) ISO/IEC 27001
3 1 (1.08%) ISO/IEC 20000
3 1 (1.08%) QA
3 1 (1.08%) Sarbanes-Oxley
System Software
1 33 (35.48%) Active Directory
2 5 (5.38%) Docker
3 1 (1.08%) Firmware
3 1 (1.08%) Virtual Desktop
3 1 (1.08%) Virtual Machines
3 1 (1.08%) VMware Infrastructure
Systems Management
1 7 (7.53%) Microsoft Intune
2 4 (4.30%) Kubernetes
2 4 (4.30%) Terraform
3 3 (3.23%) Graylog
4 2 (2.15%) Ansible
4 2 (2.15%) Control-M
4 2 (2.15%) Grafana
4 2 (2.15%) Prometheus
5 1 (1.08%) AirWatch
5 1 (1.08%) EMC NetWorker
5 1 (1.08%) FortiGate
Vendors
1 46 (49.46%) Microsoft
2 15 (16.13%) ServiceNow
3 7 (7.53%) Atlassian
3 7 (7.53%) Cisco
4 6 (6.45%) iManage
5 3 (3.23%) Apple
5 3 (3.23%) Google
5 3 (3.23%) Oracle
6 2 (2.15%) BMC
6 2 (2.15%) Remedy
6 2 (2.15%) SolarWinds
7 1 (1.08%) Adobe
7 1 (1.08%) arcserve
7 1 (1.08%) Citrix
7 1 (1.08%) Fortinet
7 1 (1.08%) Freshdesk
7 1 (1.08%) Ivanti
7 1 (1.08%) SAP
7 1 (1.08%) Veeam
7 1 (1.08%) VMware