ITIL Foundation Certificate Job Trends

ITIL Foundation Certificate
UK

The table below provides summary statistics for permanent job vacancies with a requirement for ITIL Foundation Certificate qualifications. It includes a benchmarking guide to the salaries offered over the 6 months leading up to 20 January 2026, comparing them to the same period in the previous two years.

6 months to
20 Jan 2026
Same period 2025 Same period 2024
Rank 524 615 614
Rank change year-on-year +91 -1 +184
Permanent jobs citing ITIL Foundation Certificate 126 84 123
As % of all permanent jobs in the UK 0.21% 0.16% 0.20%
As % of the Qualifications category 0.65% 0.43% 0.71%
Number of salaries quoted 78 48 98
10th Percentile £30,500 £28,937 £27,000
25th Percentile £31,250 £33,500 £28,000
Median annual salary (50th Percentile) £45,000 £42,000 £42,250
Median % change year-on-year +7.14% -0.59% +5.63%
75th Percentile £57,500 £50,000 £59,000
90th Percentile £68,250 £60,000 £74,250
UK excluding London median annual salary £41,000 £42,000 £33,806
% change year-on-year -2.38% +24.24% -15.49%

All Academic and Professional Certifications
UK

ITIL Foundation Certificate falls under the Academic Qualifications and Professional Certifications category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring academic qualifications or professional certifications.

Permanent vacancies requiring academic qualifications or professional certifications 19,380 19,505 17,373
As % of all permanent jobs advertised in the UK 31.69% 36.87% 28.66%
Number of salaries quoted 7,776 7,588 11,965
10th Percentile £28,250 £32,500 £29,000
25th Percentile £36,250 £45,000 £40,500
Median annual salary (50th Percentile) £55,000 £59,430 £55,000
Median % change year-on-year -7.45% +8.05% -4.35%
75th Percentile £75,900 £76,500 £73,750
90th Percentile £90,000 £92,500 £90,000
UK excluding London median annual salary £50,000 £55,000 £50,000
% change year-on-year -9.09% +10.00% -1.96%

ITIL Foundation Certificate
Job Vacancy Trend

Historical trend showing the proportion of permanent IT job postings citing ITIL Foundation Certificate relative to all permanent IT jobs advertised.

ITIL Foundation Certificate job vacancy trend in the UK

ITIL Foundation Certificate
Salary Trend

Salary distribution trend for jobs in the UK citing ITIL Foundation Certificate.

Salary distribution trend for jobs in the UK citing ITIL Foundation Certificate

ITIL Foundation Certificate
Salary Histogram

Salary distribution for jobs citing ITIL Foundation Certificate over the 6 months to 20 January 2026.

Salary histogram for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Top 16 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL Foundation Certificate within the UK over the 6 months to 20 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +110 120 £45,000 +7.14% 45
UK excluding London +95 105 £41,000 -2.38% 48
Work from Home +108 57 £40,000 -11.11% 6
North of England +38 53 £32,500 -27.78% 12
Yorkshire +16 38 £31,000 -31.11% 7
London +51 18 £65,000 +67.74% 1
Midlands +31 16 £54,000 -10.00% 6
West Midlands +31 14 £54,000 -10.00% 1
South West +16 14 £50,000 +49.25% 6
South East +31 13 £54,000 +10.77% 13
North East - 9 £52,000 - 2
East of England +29 7 £41,000 -2.38% 7
North West +16 6 £35,854 +2.44% 3
East Midlands - 2 £80,000 - 5
Scotland - 2 - - 2
Wales +5 1 - - 2

ITIL Foundation Certificate
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 11 (8.73%) SharePoint
2 9 (7.14%) Microsoft Exchange
3 1 (0.79%) Confluence
Applications
1 11 (8.73%) Microsoft Office
2 6 (4.76%) Microsoft Excel
3 3 (2.38%) MS Visio
4 1 (0.79%) Microsoft PowerPoint
4 1 (0.79%) Microsoft Project
Business Applications
1 6 (4.76%) Elite 3E
2 1 (0.79%) Remedy ITSM
Cloud Services
1 34 (26.98%) Azure
1 34 (26.98%) Microsoft 365
2 16 (12.70%) Entra ID
3 11 (8.73%) AWS
4 7 (5.56%) SaaS
5 2 (1.59%) Azure DevOps
5 2 (1.59%) Power Platform
6 1 (0.79%) Azure Key Vault
6 1 (0.79%) Azure Sentinel
6 1 (0.79%) Azure Stack
6 1 (0.79%) Microsoft Copilot
6 1 (0.79%) OneDrive
6 1 (0.79%) Power Automate
Communications & Networking
1 8 (6.35%) WAN
2 7 (5.56%) LAN
2 7 (5.56%) VPN
3 6 (4.76%) DHCP
3 6 (4.76%) DNS
3 6 (4.76%) TCP/IP
4 5 (3.97%) Structured Cabling
5 4 (3.17%) Firewall
5 4 (3.17%) Network Security
5 4 (3.17%) WLAN
6 2 (1.59%) BGP
6 2 (1.59%) OSPF
6 2 (1.59%) VLAN
7 1 (0.79%) Cisco ISE
7 1 (0.79%) EIGRP
7 1 (0.79%) IPsec
7 1 (0.79%) SD-WAN
7 1 (0.79%) SSH
7 1 (0.79%) SSL
7 1 (0.79%) Unified Communications
Database & Business Intelligence
1 5 (3.97%) Oracle Reports
2 3 (2.38%) MySQL
3 2 (1.59%) Power BI
4 1 (0.79%) Azure SQL Database
4 1 (0.79%) SQL Server
Development Applications
1 29 (23.02%) JIRA
General
1 91 (72.22%) Social Skills
2 22 (17.46%) Organisational Skills
3 21 (16.67%) Finance
4 13 (10.32%) Analytical Skills
5 12 (9.52%) Law
5 12 (9.52%) Legal
6 7 (5.56%) Public Sector
7 5 (3.97%) Police
8 2 (1.59%) Influencing Skills
9 1 (0.79%) Documentation Skills
9 1 (0.79%) Social Housing
Job Titles
1 31 (24.60%) Analyst
2 25 (19.84%) IT Support
3 23 (18.25%) Developer
3 23 (18.25%) JIRA Developer
4 21 (16.67%) Support Analyst
5 18 (14.29%) Lead
6 17 (13.49%) IT Analyst
7 14 (11.11%) IT Support Analyst
8 13 (10.32%) IT Manager
9 11 (8.73%) Service Manager
9 11 (8.73%) Support Team Leader
9 11 (8.73%) Team Leader
10 8 (6.35%) 2nd Line Support
10 8 (6.35%) Service Analyst
11 7 (5.56%) IT Engineer
11 7 (5.56%) Service Desk Manager
11 7 (5.56%) Support Engineer
12 6 (4.76%) IT Support Manager
12 6 (4.76%) Senior
12 6 (4.76%) Service Desk Team Leader
Libraries, Frameworks & Software Standards
1 5 (3.97%) Oracle Fusion
Miscellaneous
1 10 (7.94%) Management Information System
2 9 (7.14%) Onboarding
3 6 (4.76%) Analytical Mindset
3 6 (4.76%) Culture of Ownership
3 6 (4.76%) Data Centre
4 3 (2.38%) CMDB
5 2 (1.59%) Cyber Security Posture
5 2 (1.59%) Enterprise Software
6 1 (0.79%) Fat Client
6 1 (0.79%) Legacy Systems
6 1 (0.79%) Security Posture
6 1 (0.79%) Self-Motivation
6 1 (0.79%) Tandem
6 1 (0.79%) Thin Client
6 1 (0.79%) Video Conferencing
6 1 (0.79%) Virtual Team
Operating Systems
1 24 (19.05%) Windows
2 9 (7.14%) Apple iOS
3 7 (5.56%) Windows 10
4 5 (3.97%) Windows Server
5 4 (3.17%) Linux
5 4 (3.17%) Mac OS
6 1 (0.79%) Android
6 1 (0.79%) Unix
Processes & Methodologies
1 126 (100.00%) ITIL
2 65 (51.59%) ITSM
3 61 (48.41%) Service Management
4 56 (44.44%) Problem-Solving
5 52 (41.27%) Continuous Improvement
6 33 (26.19%) Change Management
6 33 (26.19%) Incident Management
7 29 (23.02%) Computer Science
8 27 (21.43%) Asset Management
9 26 (20.63%) Service Delivery
10 21 (16.67%) Customer Service
11 19 (15.08%) User Experience
12 13 (10.32%) Stakeholder Management
13 12 (9.52%) Disaster Recovery
13 12 (9.52%) Risk Management
13 12 (9.52%) Stakeholder Engagement
14 10 (7.94%) Business Continuity
14 10 (7.94%) DevOps
15 9 (7.14%) Project Management
15 9 (7.14%) Service Design
Programming Languages
1 32 (25.40%) PowerShell
2 23 (18.25%) JavaScript
3 4 (3.17%) SQL
4 1 (0.79%) Python
Qualifications
1 46 (36.51%) Degree
2 11 (8.73%) Azure Certification
2 11 (8.73%) Microsoft Certification
3 8 (6.35%) Cisco Certification
4 7 (5.56%) BPSS Clearance
4 7 (5.56%) Network+ Certification
5 6 (4.76%) CCNA
6 5 (3.97%) Computer Science Degree
6 5 (3.97%) PMI Certification
6 5 (3.97%) PMP
7 4 (3.17%) AWS Certification
7 4 (3.17%) AWS Certified Solutions Architect
7 4 (3.17%) Master's Degree
7 4 (3.17%) Security Cleared
8 3 (2.38%) A+ Certification
8 3 (2.38%) CompTIA Security+
8 3 (2.38%) MCITP
8 3 (2.38%) MCP
8 3 (2.38%) PRINCE2 Certification
9 2 (1.59%) CCIE
Quality Assurance & Compliance
1 5 (3.97%) Data Quality
1 5 (3.97%) SLA
2 4 (3.17%) Cyber Essentials
2 4 (3.17%) Cyber Essentials PLUS
2 4 (3.17%) PMO
2 4 (3.17%) QA
3 3 (2.38%) ISO/IEC 27001
4 2 (1.59%) GDPR
4 2 (1.59%) ISO/IEC 20000
System Software
1 25 (19.84%) Active Directory
2 6 (4.76%) Virtual Desktop
3 1 (0.79%) Docker
3 1 (0.79%) Firmware
3 1 (0.79%) Virtual Machines
3 1 (0.79%) VMware Infrastructure
Systems Management
1 12 (9.52%) Microsoft Intune
2 3 (2.38%) SCCM
3 1 (0.79%) AirWatch
3 1 (0.79%) Autotask
3 1 (0.79%) EMC NetWorker
3 1 (0.79%) FortiGate
3 1 (0.79%) Kubernetes
3 1 (0.79%) Single Sign-On
3 1 (0.79%) Terraform
Vendors
1 45 (35.71%) Microsoft
2 23 (18.25%) Atlassian
3 14 (11.11%) Cisco
3 14 (11.11%) ServiceNow
4 6 (4.76%) arcserve
4 6 (4.76%) iManage
4 6 (4.76%) Veeam
5 5 (3.97%) HP
5 5 (3.97%) Oracle
6 4 (3.17%) Aruba
7 3 (2.38%) Apple
8 2 (1.59%) Citrix
8 2 (1.59%) Concur
8 2 (1.59%) Fortinet
8 2 (1.59%) Salesforce
8 2 (1.59%) SAP
9 1 (0.79%) Gemalto
9 1 (0.79%) Ivanti
9 1 (0.79%) Palo Alto
9 1 (0.79%) Thales