Period
to 20 February 2019

The following table provides summary statistics for permanent job vacancies with a requirement for ITIL Foundation Certificate qualifications. Included is a benchmarking guide to the salaries offered over the 6 months to 20 February 2019 with a comparison to the same period in the previous 2 years.

ITIL Foundation Certificate
UK
6 months to
20 Feb 2019
Same period 2018 Same period 2017
Rank 834 862 886
Rank change year-on-year +28 +24 -23
Permanent jobs citing ITIL Foundation Certificate 262 360 317
As % of all permanent IT jobs advertised in the UK 0.17% 0.20% 0.18%
As % of the Qualifications category 0.71% 0.85% 0.71%
Number of salaries quoted 212 272 233
UK median annual salary £32,500 £37,718 £37,500
Median salary % change year-on-year -13.83% +0.58% -
10th Percentile £21,250 £25,000 £21,545
90th Percentile £57,177 £58,625 £60,000
UK excluding London median annual salary £32,500 £37,250 £37,500
% change year-on-year -12.75% -0.67% +11.16%

ITIL Foundation Certificate is in the Academic Qualifications and Professional Certifications category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for academic qualifications or professional certifications.

All Academic and Professional Certifications
UK
Permanent vacancies requiring academic qualifications or professional certifications 36,822 42,200 44,683
As % of all permanent IT jobs advertised in the UK 24.32% 23.87% 25.57%
Number of salaries quoted 26,828 32,706 35,354
UK median annual salary £50,000 £47,500 £45,000
Median salary % change year-on-year +5.26% +5.56% -
10th Percentile £26,250 £26,250 £26,250
90th Percentile £80,000 £80,000 £77,500
UK excluding London median annual salary £45,000 £42,500 £42,500
% change year-on-year +5.88% - -

ITIL Foundation Certificate
Job Vacancy Trend

Job postings citing ITIL Foundation Certificate as a percentage of all IT jobs advertised.

Job vacancy trend for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL Foundation Certificate.

Salary trend for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Salary Histogram

The salary distribution of IT jobs citing ITIL Foundation Certificate over the 6 months to 20 February 2019.

Salary histogram for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Top 15 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL Foundation Certificate within the UK over the 6 months to 20 February 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -14 247 £32,500 -13.83% 29
UK excluding London +37 188 £32,500 -12.75% 22
North of England +80 84 £30,750 -5.38% 8
South East +35 68 £35,000 -20.45% 5
London +22 68 £35,000 -12.50% 7
Yorkshire +58 43 £23,250 -28.46% 6
North West +62 32 £37,410 -6.48% 2
East of England +40 13 £38,000 -5.00% 1
North East +10 9 £27,500 +10.00%
West Midlands +19 8 £49,083 +38.26% 3
Midlands +4 8 £49,083 +33.36% 4
South West -35 5 £36,000 -20.00% 4
Wales +15 4 £42,250 -0.59%
Scotland +11 4 £31,750 +32.29%
Channel Islands - 2 £32,500 -

For the 6 months to 20 February 2019, IT jobs citing ITIL Foundation Certificate also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads with a requirement for ITIL Foundation Certificate.

1 262 (100.00%) ITIL
2 129 (49.24%) Windows
3 116 (44.27%) Microsoft
4 86 (32.82%) Active Directory
5 81 (30.92%) SLA
6 68 (25.95%) Service Management
7 62 (23.66%) Microsoft Office
8 59 (22.52%) Change Management
9 57 (21.76%) SQL
10 56 (21.37%) ITSM
10 56 (21.37%) Finance
11 55 (20.99%) VMware
11 55 (20.99%) Office 365
12 49 (18.70%) Service Delivery
13 48 (18.32%) TCP/IP
13 48 (18.32%) Citrix
13 48 (18.32%) Microsoft Certification
14 47 (17.94%) Problem-Solving
15 44 (16.79%) Incident Management
15 44 (16.79%) Problem Management
16 40 (15.27%) DNS
17 38 (14.50%) Linux
17 38 (14.50%) Degree
17 38 (14.50%) VMware Infrastructure
18 35 (13.36%) PowerShell
18 35 (13.36%) Self-Motivation
19 33 (12.60%) Windows Server
20 32 (12.21%) Microsoft Azure
20 32 (12.21%) MCSE
20 32 (12.21%) DHCP

ITIL Foundation Certificate
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 23 (8.78%) MS Exchange
2 21 (8.02%) Skype for Business
3 20 (7.63%) IIS
3 20 (7.63%) SharePoint
4 10 (3.82%) CMS
4 10 (3.82%) Exchange Server 2003
5 7 (2.67%) Confluence
6 5 (1.91%) Oracle SOA Suite
7 4 (1.53%) WebLogic
8 3 (1.15%) Exchange Server 2010
8 3 (1.15%) Tomcat
8 3 (1.15%) WebSphere
9 1 (0.38%) Exchange Server 2007
9 1 (0.38%) Exchange Server 2013
Applications
1 62 (23.66%) Microsoft Office
2 15 (5.73%) Microsoft Excel
3 6 (2.29%) MS Visio
4 2 (0.76%) Microsoft PowerPoint
Business Applications
1 7 (2.67%) Visualfiles
2 3 (1.15%) Elite 3E
2 3 (1.15%) Remedy ITSM
3 2 (0.76%) SAP Hybris
Cloud Services
1 55 (20.99%) Office 365
2 32 (12.21%) Microsoft Azure
3 14 (5.34%) Amazon AWS
3 14 (5.34%) SaaS
4 7 (2.67%) Google Cloud Platform
5 4 (1.53%) IaaS
5 4 (1.53%) PaaS
6 3 (1.15%) Mimecast
7 1 (0.38%) Azure Active Directory
7 1 (0.38%) Yammer
Communications & Networking
1 48 (18.32%) TCP/IP
2 40 (15.27%) DNS
3 32 (12.21%) DHCP
4 31 (11.83%) Firewall
5 27 (10.31%) VPN
5 27 (10.31%) WAN
6 26 (9.92%) LAN
7 24 (9.16%) Skype
8 21 (8.02%) Wireless
9 19 (7.25%) Intranet
10 17 (6.49%) Internet
11 12 (4.58%) VLAN
12 9 (3.44%) HTTPS
13 8 (3.05%) FTP
14 7 (2.67%) Ethernet
14 7 (2.67%) Network Security
15 5 (1.91%) HTTP
15 5 (1.91%) Remote Desktop
15 5 (1.91%) Reverse Proxy
15 5 (1.91%) VoIP
Database & Business Intelligence
1 30 (11.45%) SQL Server
2 17 (6.49%) Oracle Database
3 10 (3.82%) Oracle Database 12c
3 10 (3.82%) PowerCenter
4 9 (3.44%) SQL Server Integration Services
4 9 (3.44%) SQL Server Reporting Services
5 8 (3.05%) Data Warehouse
6 7 (2.67%) Adabas
6 7 (2.67%) SQL Server Analysis Services
7 6 (2.29%) BusinessObjects
7 6 (2.29%) MySQL
8 5 (1.91%) Oracle Database 10g
8 5 (1.91%) SQL Server 2005
8 5 (1.91%) SQL Server 2012
8 5 (1.91%) SQL Server 2016
9 4 (1.53%) PostgreSQL
10 3 (1.15%) Relational Database
11 1 (0.38%) SQL Server 2008
Development Applications
1 11 (4.20%) JIRA
2 9 (3.44%) Visual Studio
3 4 (1.53%) Git (software)
3 4 (1.53%) Jenkins
3 4 (1.53%) Visual Studio Team System
4 3 (1.15%) CA Release Automation
5 1 (0.38%) Hudson
General
1 56 (21.37%) Finance
2 18 (6.87%) Banking
3 13 (4.96%) Law
4 8 (3.05%) Billing
4 8 (3.05%) Legal
5 7 (2.67%) Advertising
6 5 (1.91%) Aerospace
7 4 (1.53%) Back Office
7 4 (1.53%) French Language
7 4 (1.53%) German Language
7 4 (1.53%) Italian Language
7 4 (1.53%) Local Government
7 4 (1.53%) Retail
7 4 (1.53%) Spanish Language
8 3 (1.15%) Investment Banking
8 3 (1.15%) Manufacturing
8 3 (1.15%) Telecoms
9 2 (0.76%) Publishing
Job Titles
1 113 (43.13%) Analyst
2 48 (18.32%) Support Analyst
3 45 (17.18%) Service Analyst
4 32 (12.21%) Service Desk Analyst
5 23 (8.78%) Team Leader
6 19 (7.25%) 2nd Line Support
6 19 (7.25%) Applications Support
6 19 (7.25%) IT Analyst
7 16 (6.11%) IT Support
8 15 (5.73%) Service Manager
9 13 (4.96%) IT Engineer
9 13 (4.96%) Support Team Leader
10 12 (4.58%) 2nd Line Support Analyst
11 11 (4.20%) Support Engineer
12 10 (3.82%) 1st Line Support
12 10 (3.82%) IT Manager
12 10 (3.82%) Technical Analyst
13 9 (3.44%) IT Support Analyst
13 9 (3.44%) Systems Engineer
14 8 (3.05%) Applications Support Analyst
Libraries, Frameworks & Software Standards
1 15 (5.73%) .NET
2 13 (4.96%) HTML
2 13 (4.96%) XML
3 10 (3.82%) Software Packaging
4 9 (3.44%) Web Services
5 7 (2.67%) J2EE
6 6 (2.29%) ASP.NET
6 6 (2.29%) CSS
7 5 (1.91%) .NET Framework
7 5 (1.91%) ADO.NET
7 5 (1.91%) ASP.NET MVC
7 5 (1.91%) ASP.NET MVC 3
7 5 (1.91%) SOAP
7 5 (1.91%) WCF
7 5 (1.91%) WF
8 4 (1.53%) YAML
9 3 (1.15%) Middleware
10 1 (0.38%) Ajax
10 1 (0.38%) LDAP
Miscellaneous
1 35 (13.36%) Self-Motivation
2 25 (9.54%) Management Information System
3 22 (8.40%) Analytical Skills
4 18 (6.87%) Smartphone
5 14 (5.34%) Replication
6 13 (4.96%) iPad
7 12 (4.58%) Video Conferencing
8 11 (4.20%) Data Centre
9 9 (3.44%) Driving Licence
10 8 (3.05%) Fintech
11 7 (2.67%) Client/Server
11 7 (2.67%) CMDB
11 7 (2.67%) iPhone
12 6 (2.29%) Linux Command Line
13 5 (1.91%) Enterprise Software
13 5 (1.91%) W3C
14 4 (1.53%) CESG
14 4 (1.53%) NHS
15 3 (1.15%) Hybrid Cloud
15 3 (1.15%) Mobile App
Operating Systems
1 129 (49.24%) Windows
2 38 (14.50%) Linux
3 33 (12.60%) Windows Server
4 31 (11.83%) Unix
5 30 (11.45%) Windows 10
6 29 (11.07%) Windows Server 2012
7 23 (8.78%) Windows 7
7 23 (8.78%) Windows Server 2008
8 15 (5.73%) Windows Server 2003
9 11 (4.20%) Red Hat Enterprise Linux
10 8 (3.05%) Android
10 8 (3.05%) Windows 8
11 7 (2.67%) Apple iOS
11 7 (2.67%) HPUX
12 5 (1.91%) CentOS
12 5 (1.91%) Windows NT
13 4 (1.53%) Mac OS X
13 4 (1.53%) Windows XP
14 2 (0.76%) Ubuntu
15 1 (0.38%) Windows 2000 Server
Processes & Methodologies
1 262 (100.00%) ITIL
2 68 (25.95%) Service Management
3 59 (22.52%) Change Management
4 56 (21.37%) ITSM
5 49 (18.70%) Service Delivery
6 47 (17.94%) Problem-Solving
7 44 (16.79%) Incident Management
7 44 (16.79%) Problem Management
8 28 (10.69%) Root Cause Analysis
9 20 (7.63%) Agile Software Development
10 19 (7.25%) Disaster Recovery
11 18 (6.87%) Continuous Improvement
11 18 (6.87%) Mentoring
12 16 (6.11%) Ticket Management
12 16 (6.11%) Time Management
13 15 (5.73%) Data Modelling
13 15 (5.73%) Line Management
14 14 (5.34%) Business Intelligence
14 14 (5.34%) CRM
14 14 (5.34%) Project Management
Programming Languages
1 57 (21.76%) SQL
2 35 (13.36%) PowerShell
3 14 (5.34%) Python
4 13 (4.96%) Java
5 12 (4.58%) Shell Script
6 11 (4.20%) PL/SQL
7 10 (3.82%) JavaScript
8 9 (3.44%) Bash Shell
8 9 (3.44%) C#
8 9 (3.44%) C++
9 7 (2.67%) C
10 5 (1.91%) T-SQL
11 2 (0.76%) Perl
11 2 (0.76%) PHP
11 2 (0.76%) Ruby
11 2 (0.76%) VBScript
Qualifications
1 48 (18.32%) Microsoft Certification
2 38 (14.50%) Degree
3 32 (12.21%) MCSE
4 29 (11.07%) MCSA
5 21 (8.02%) MCP
6 16 (6.11%) Security Cleared
7 15 (5.73%) SC Cleared
8 12 (4.58%) Cisco Certification
9 8 (3.05%) A+ Certification
9 8 (3.05%) MCDST
10 7 (2.67%) ACDT
10 7 (2.67%) ACHDS
10 7 (2.67%) ACTC
10 7 (2.67%) AWS Certification
10 7 (2.67%) CCNA
10 7 (2.67%) MCSM
10 7 (2.67%) Network+ Certification
11 6 (2.29%) Computer Science Degree
11 6 (2.29%) DV Cleared
12 4 (1.53%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 81 (30.92%) SLA
2 16 (6.11%) ISO/IEC 27001
3 12 (4.58%) PCI DSS
4 4 (1.53%) Data Quality
5 2 (0.76%) ISO/IEC 20000
5 2 (0.76%) PMO
5 2 (0.76%) QA
6 1 (0.38%) ISO 9001
System Software
1 86 (32.82%) Active Directory
2 38 (14.50%) VMware Infrastructure
3 21 (8.02%) Hyper-V
4 9 (3.44%) Firmware
5 6 (2.29%) VMware Workstation
6 5 (1.91%) BitLocker
7 4 (1.53%) Docker
7 4 (1.53%) VMware ESXi
7 4 (1.53%) vSphere
8 3 (1.15%) Terminal Services
8 3 (1.15%) Virtual Machines
8 3 (1.15%) VMware NSX
9 2 (0.76%) Microsoft Virtual Server
9 2 (0.76%) Virtual Servers
9 2 (0.76%) XenDesktop
10 1 (0.38%) Virtual Desktop
Systems Management
1 26 (9.92%) SCCM
2 8 (3.05%) Backup Exec
2 8 (3.05%) WSUS
3 7 (2.67%) Ansible
3 7 (2.67%) HP Data Protector
3 7 (2.67%) Puppet
3 7 (2.67%) ServiceCenter
4 6 (2.29%) Automic
4 6 (2.29%) Control-M
4 6 (2.29%) Microsoft Intune
5 5 (1.91%) Perfmon
6 4 (1.53%) Kubernetes
6 4 (1.53%) Opscode Chef
6 4 (1.53%) Oracle Enterprise Manager
7 3 (1.15%) BladeLogic
7 3 (1.15%) HP Quality Center
7 3 (1.15%) PowerCLI
7 3 (1.15%) vRealize
7 3 (1.15%) vRealize Orchestrator
8 2 (0.76%) McAfee ePO
Vendors
1 116 (44.27%) Microsoft
2 55 (20.99%) VMware
3 48 (18.32%) Citrix
4 32 (12.21%) Cisco
5 27 (10.31%) Oracle
6 19 (7.25%) HP
7 16 (6.11%) Apple
7 16 (6.11%) ServiceNow
8 11 (4.20%) Red Hat
9 10 (3.82%) Informatica
10 8 (3.05%) Asigra
10 8 (3.05%) McAfee
11 7 (2.67%) Avaya
11 7 (2.67%) Google
11 7 (2.67%) Intel
11 7 (2.67%) Veeam
12 6 (2.29%) EXASOL
12 6 (2.29%) Tableau
13 5 (1.91%) iManage
13 5 (1.91%) Mitel