ITIL Foundation Certificate Job Trends

ITIL Foundation Certificate
UK

The table below provides summary statistics for permanent job vacancies with a requirement for ITIL Foundation Certificate qualifications. It includes a benchmarking guide to the salaries offered over the 6 months leading up to 2 December 2025, comparing them to the same period in the previous two years.

6 months to
2 Dec 2025
Same period 2024 Same period 2023
Rank 509 633 602
Rank change year-on-year +124 -31 +234
Permanent jobs citing ITIL Foundation Certificate 134 109 109
As % of all permanent jobs in the UK 0.25% 0.17% 0.22%
As % of the Qualifications category 0.78% 0.54% 0.69%
Number of salaries quoted 95 67 105
10th Percentile £30,500 £29,124 £28,000
25th Percentile £31,250 £33,500 £32,620
Median annual salary (50th Percentile) £39,929 £41,500 £47,000
Median % change year-on-year -3.79% -11.70% +17.50%
75th Percentile £56,250 £51,875 £72,500
90th Percentile £67,500 £68,750 £74,250
UK excluding London median annual salary £36,177 £40,000 £40,116
% change year-on-year -9.56% -0.29% +0.29%

All Academic and Professional Certifications
UK

ITIL Foundation Certificate falls under the Academic Qualifications and Professional Certifications category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring academic qualifications or professional certifications.

Permanent vacancies requiring academic qualifications or professional certifications 17,142 20,004 15,752
As % of all permanent jobs advertised in the UK 31.59% 31.30% 31.15%
Number of salaries quoted 7,809 8,241 10,967
10th Percentile £28,250 £32,750 £30,750
25th Percentile £36,250 £45,000 £41,566
Median annual salary (50th Percentile) £55,000 £58,033 £57,500
Median % change year-on-year -5.23% +0.93% +0.88%
75th Percentile £75,000 £76,500 £75,000
90th Percentile £90,000 £92,500 £92,500
UK excluding London median annual salary £48,000 £55,000 £52,500
% change year-on-year -12.73% +4.76% +5.00%

ITIL Foundation Certificate
Job Vacancy Trend

Historical trend showing the proportion of permanent IT job postings citing ITIL Foundation Certificate relative to all permanent IT jobs advertised.

ITIL Foundation Certificate job vacancy trend in the UK

ITIL Foundation Certificate
Salary Trend

Salary distribution trend for jobs in the UK citing ITIL Foundation Certificate.

Salary distribution trend for jobs in the UK citing ITIL Foundation Certificate

ITIL Foundation Certificate
Salary Histogram

Salary distribution for jobs citing ITIL Foundation Certificate over the 6 months to 2 December 2025.

Salary histogram for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Top 17 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL Foundation Certificate within the UK over the 6 months to 2 December 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +135 127 £37,000 -11.38% 18
UK excluding London +123 114 £36,177 -9.56% 19
Work from Home +124 63 £35,854 -36.57% 7
North of England +68 48 £32,500 -27.78% 2
Yorkshire +25 33 £31,000 -31.11% 1
South East +38 22 £39,929 -11.27% 6
South West +25 16 £50,000 +49.25% 4
London +61 15 £50,000 - 3
Midlands +47 14 £57,000 +37.35% 4
West Midlands +55 12 £54,000 +20.00% 2
East of England +38 10 £32,500 -22.62%
North West +45 8 £35,854 -20.32%
North East +18 7 £32,500 -53.57% 1
East Midlands +18 2 £80,000 +113.33% 2
Wales +10 2 £26,161 - 2
Scotland +10 2 - - 1
Northern Ireland -4 1 £55,000 -

ITIL Foundation Certificate
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 9 (6.72%) SharePoint
2 8 (5.97%) Microsoft Exchange
3 1 (0.75%) Confluence
Applications
1 14 (10.45%) Microsoft Office
2 6 (4.48%) Microsoft Excel
3 4 (2.99%) MS Visio
4 1 (0.75%) Microsoft PowerPoint
4 1 (0.75%) Microsoft Project
Business Applications
1 2 (1.49%) Elite 3E
2 1 (0.75%) Remedy ITSM
Cloud Services
1 42 (31.34%) Azure
2 33 (24.63%) Microsoft 365
3 22 (16.42%) Entra ID
4 13 (9.70%) AWS
5 8 (5.97%) SaaS
6 2 (1.49%) Azure DevOps
7 1 (0.75%) Azure AI
7 1 (0.75%) Azure Key Vault
7 1 (0.75%) Azure Sentinel
7 1 (0.75%) Azure Stack
7 1 (0.75%) Cloud Computing
7 1 (0.75%) Microsoft Copilot
7 1 (0.75%) OCI
7 1 (0.75%) PaaS
7 1 (0.75%) Power Automate
7 1 (0.75%) Power Platform
Communications & Networking
1 11 (8.21%) DHCP
1 11 (8.21%) DNS
2 9 (6.72%) Firewall
2 9 (6.72%) LAN
2 9 (6.72%) TCP/IP
2 9 (6.72%) WAN
3 6 (4.48%) VPN
3 6 (4.48%) WLAN
4 5 (3.73%) VLAN
5 4 (2.99%) Network Security
5 4 (2.99%) VoIP
6 3 (2.24%) Internet
6 3 (2.24%) SAN
6 3 (2.24%) Structured Cabling
6 3 (2.24%) STUN
6 3 (2.24%) VoLTE
6 3 (2.24%) Wireshark
7 2 (1.49%) BGP
7 2 (1.49%) Fibre Channel
7 2 (1.49%) OSPF
Database & Business Intelligence
1 11 (8.21%) Oracle Reports
2 3 (2.24%) MySQL
3 1 (0.75%) DTS
3 1 (0.75%) Power BI
Development Applications
1 24 (17.91%) JIRA
General
1 99 (73.88%) Social Skills
2 23 (17.16%) Organisational Skills
3 19 (14.18%) Finance
4 17 (12.69%) Analytical Skills
5 13 (9.70%) Police
6 9 (6.72%) Law
7 8 (5.97%) Legal
8 5 (3.73%) Public Sector
9 3 (2.24%) Inclusion and Diversity
9 3 (2.24%) Telecoms
10 2 (1.49%) Influencing Skills
11 1 (0.75%) Documentation Skills
11 1 (0.75%) Humanities
11 1 (0.75%) Social Housing
Job Titles
1 38 (28.36%) Analyst
2 29 (21.64%) Support Analyst
3 23 (17.16%) IT Support
4 20 (14.93%) Developer
4 20 (14.93%) JIRA Developer
5 14 (10.45%) IT Analyst
5 14 (10.45%) IT Support Analyst
5 14 (10.45%) Systems Analyst
6 13 (9.70%) Development Analyst
6 13 (9.70%) Development Support Analyst
6 13 (9.70%) Lead
6 13 (9.70%) Systems Development Analyst
6 13 (9.70%) Systems Support
6 13 (9.70%) Systems Support Analyst
7 11 (8.21%) Support Engineer
8 9 (6.72%) IT Engineer
8 9 (6.72%) Senior
9 8 (5.97%) 2nd Line Support
9 8 (5.97%) IT Manager
9 8 (5.97%) Support Technician
Libraries, Frameworks & Software Standards
1 13 (9.70%) Oracle Fusion
2 3 (2.24%) FreeSWITCH
2 3 (2.24%) Node.js
Miscellaneous
1 18 (13.43%) Management Information System
2 9 (6.72%) Onboarding
3 7 (5.22%) Data Centre
4 5 (3.73%) Analytical Mindset
4 5 (3.73%) CMDB
4 5 (3.73%) Self-Motivation
5 3 (2.24%) Enterprise Software
6 2 (1.49%) Culture of Ownership
6 2 (1.49%) Cyber Security Posture
6 2 (1.49%) NHS
7 1 (0.75%) Cyber Defence
7 1 (0.75%) Fat Client
7 1 (0.75%) iPad
7 1 (0.75%) Legacy Systems
7 1 (0.75%) Public Cloud
7 1 (0.75%) Security Posture
7 1 (0.75%) Tandem
7 1 (0.75%) Thin Client
7 1 (0.75%) Video Conferencing
7 1 (0.75%) Virtual Team
Operating Systems
1 36 (26.87%) Windows
2 12 (8.96%) Apple iOS
3 10 (7.46%) Windows 10
4 9 (6.72%) Linux
5 8 (5.97%) Windows Server
6 7 (5.22%) Mac OS
7 4 (2.99%) Android
8 2 (1.49%) Oracle Linux
8 2 (1.49%) Red Hat Enterprise Linux
8 2 (1.49%) VMS
9 1 (0.75%) Unix
9 1 (0.75%) Windows Server 2016
Processes & Methodologies
1 134 (100.00%) ITIL
2 65 (48.51%) Problem-Solving
3 58 (43.28%) ITSM
4 54 (40.30%) Continuous Improvement
5 52 (38.81%) Service Management
6 34 (25.37%) Change Management
7 29 (21.64%) Incident Management
8 28 (20.90%) Asset Management
8 28 (20.90%) Computer Science
9 25 (18.66%) Service Delivery
10 23 (17.16%) Customer Service
11 19 (14.18%) User Experience
12 12 (8.96%) Disaster Recovery
12 12 (8.96%) Stakeholder Management
13 11 (8.21%) Change Control
13 11 (8.21%) Data Security
13 11 (8.21%) DevOps
13 11 (8.21%) Knowledge Management
14 10 (7.46%) Risk Management
15 9 (6.72%) Technical Leadership
Programming Languages
1 30 (22.39%) PowerShell
2 20 (14.93%) JavaScript
3 3 (2.24%) SQL
4 1 (0.75%) Python
Qualifications
1 50 (37.31%) Degree
2 15 (11.19%) Microsoft Certification
3 14 (10.45%) Azure Certification
4 13 (9.70%) BPSS Clearance
5 9 (6.72%) Cisco Certification
6 8 (5.97%) Computer Science Degree
6 8 (5.97%) Network+ Certification
7 5 (3.73%) A+ Certification
7 5 (3.73%) CCNP
7 5 (3.73%) CompTIA Security+
7 5 (3.73%) MCITP
7 5 (3.73%) MCP
7 5 (3.73%) PMI Certification
7 5 (3.73%) PMP
7 5 (3.73%) Security Cleared
8 4 (2.99%) CCNA
8 4 (2.99%) HNC
8 4 (2.99%) HND
9 3 (2.24%) PRINCE2 Certification
10 2 (1.49%) CCIE
Quality Assurance & Compliance
1 13 (9.70%) Data Quality
2 4 (2.99%) PMO
2 4 (2.99%) QA
2 4 (2.99%) SLA
3 3 (2.24%) ISO/IEC 27001
4 2 (1.49%) Cyber Essentials
4 2 (1.49%) Cyber Essentials PLUS
4 2 (1.49%) GDPR
5 1 (0.75%) GRC
5 1 (0.75%) ISO/IEC 20000
System Software
1 31 (23.13%) Active Directory
2 5 (3.73%) Virtual Desktop
3 3 (2.24%) Firmware
4 2 (1.49%) Virtual Machines
4 2 (1.49%) VMware Infrastructure
5 1 (0.75%) Hyper-V
5 1 (0.75%) VMware ESXi
5 1 (0.75%) vSphere
Systems Management
1 16 (11.94%) Microsoft Intune
2 6 (4.48%) SCCM
3 3 (2.24%) EMC NetWorker
4 2 (1.49%) Grafana
4 2 (1.49%) Nagios
5 1 (0.75%) AirWatch
5 1 (0.75%) Autotask
5 1 (0.75%) Single Sign-On
5 1 (0.75%) Terraform
5 1 (0.75%) vCenter Server
Vendors
1 51 (38.06%) Microsoft
2 20 (14.93%) Atlassian
3 15 (11.19%) Oracle
4 13 (9.70%) Cisco
5 10 (7.46%) ServiceNow
6 7 (5.22%) HP
6 7 (5.22%) Veeam
7 6 (4.48%) arcserve
7 6 (4.48%) Aruba
8 5 (3.73%) VMware
9 4 (2.99%) Apple
10 3 (2.24%) Commvault
11 2 (1.49%) Citrix
11 2 (1.49%) Concur
11 2 (1.49%) EMC
11 2 (1.49%) iManage
11 2 (1.49%) Red Hat
11 2 (1.49%) Salesforce
11 2 (1.49%) SAP
11 2 (1.49%) Zerto