Period
to

The following table provides summary statistics for permanent job vacancies with a requirement for ITIL Foundation Certificate qualifications. Included is a benchmarking guide to the salaries offered over the 6 months to 30 June 2022 with a comparison to the same period in the previous 2 years.

ITIL Foundation Certificate
UK
6 months to
30 Jun 2022
Same period 2021 Same period 2020
Rank 982 781 752
Rank change year-on-year -201 -29 +35
Permanent jobs citing ITIL Foundation Certificate 279 202 104
As % of all permanent jobs advertised in the UK 0.16% 0.19% 0.13%
As % of the Qualifications category 0.61% 0.87% 0.61%
Number of salaries quoted 230 152 66
10th Percentile £27,950 £25,000 £27,125
25th Percentile £32,500 £28,375 £29,813
Median annual salary (50th Percentile) £42,074 £42,500 £38,496
Median % change year-on-year -1.00% +10.40% -0.40%
75th Percentile £56,663 £57,500 £50,000
90th Percentile £63,000 £99,500 £71,250
UK excluding London median annual salary £42,074 £34,000 £34,000
% change year-on-year +23.75% - -21.84%

ITIL Foundation Certificate is in the Academic Qualifications and Professional Certifications category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for academic qualifications or professional certifications.

All Academic and Professional Certifications
UK
Permanent vacancies requiring academic qualifications or professional certifications 45,765 23,125 17,179
As % of all permanent IT jobs advertised in the UK 25.71% 21.71% 21.71%
Number of salaries quoted 17,782 13,374 12,911
10th Percentile £30,500 £31,250 £29,500
25th Percentile £40,000 £41,250 £37,500
Median annual salary (50th Percentile) £55,000 £55,000 £52,500
Median % change year-on-year - +4.76% +5.00%
75th Percentile £73,000 £72,500 £70,000
90th Percentile £90,000 £86,250 £85,000
UK excluding London median annual salary £48,000 £48,900 £47,500
% change year-on-year -1.84% +2.95% +5.56%

ITIL Foundation Certificate
Job Vacancy Trend

Job postings citing ITIL Foundation Certificate as a proportion of all IT jobs advertised.

Job vacancy trend for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Salary Trend

3-month moving average salary quoted in jobs citing ITIL Foundation Certificate.

Salary trend for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Salary Histogram

Salary distribution for jobs citing ITIL Foundation Certificate over the 6 months to 30 June 2022.

Salary histogram for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Top 16 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL Foundation Certificate within the UK over the 6 months to 30 June 2022. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England -190 260 £42,500 +1.91% 32
UK excluding London -88 183 £42,074 +23.75% 27
London -214 87 £42,250 -31.30% 9
Work from Home -230 82 £40,000 +17.65% 12
South East -78 51 £42,000 +50.00% 11
East of England -43 49 £40,000 - 6
North of England -69 32 £42,074 +23.75% 2
Midlands -64 28 £42,500 +25.93%
West Midlands -67 22 £42,500 +3.03%
Yorkshire -62 16 £32,500 -4.41% 1
Scotland -44 12 £23,184 -57.85% 4
North West -56 11 £62,500 +150.00% 1
South West -52 9 £45,000 +15.38% 4
East Midlands -30 6 £47,500 +58.33%
North East - 5 £30,500 -
Wales -41 4 £57,500 +101.75%

For the 6 months to 30 June 2022, IT jobs citing ITIL Foundation Certificate also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads with a requirement for ITIL Foundation Certificate.

1 279 (100.00%) ITIL
2 161 (57.71%) Microsoft
3 145 (51.97%) Windows
4 110 (39.43%) Social Skills
5 101 (36.20%) Service Delivery
6 97 (34.77%) SLA
7 86 (30.82%) Service Management
8 83 (29.75%) Azure
9 82 (29.39%) Active Directory
10 76 (27.24%) Change Management
11 74 (26.52%) Microsoft 365
12 71 (25.45%) Windows Server
13 68 (24.37%) ITSM
14 66 (23.66%) VMware
15 65 (23.30%) Windows Server 2012
16 62 (22.22%) Incident Management
17 60 (21.51%) SCCM
18 58 (20.79%) Mentoring
18 58 (20.79%) Agile
19 55 (19.71%) Windows 10
20 47 (16.85%) VMware Infrastructure
21 46 (16.49%) Problem-Solving
21 46 (16.49%) Citrix
21 46 (16.49%) SharePoint
22 44 (15.77%) Microsoft Office
22 44 (15.77%) AWS
23 42 (15.05%) Hyper-V
24 40 (14.34%) Finance
25 37 (13.26%) Analytical Skills
25 37 (13.26%) Windows Server 2016

ITIL Foundation Certificate
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 46 (16.49%) SharePoint
2 23 (8.24%) Skype for Business
3 15 (5.38%) Exchange Server 2013
3 15 (5.38%) MS Exchange
4 4 (1.43%) CMS
4 4 (1.43%) Umbraco
4 4 (1.43%) WordPress
5 1 (0.36%) SharePoint Server
Applications
1 44 (15.77%) Microsoft Office
2 16 (5.73%) Microsoft Project
3 5 (1.79%) Microsoft Excel
4 2 (0.72%) Chatbot
5 1 (0.36%) Adobe Premiere
Business Applications
1 9 (3.23%) Dynamics CRM
2 6 (2.15%) SAP ECC
2 6 (2.15%) SAP PP
3 2 (0.72%) Remedy ITSM
Cloud Services
1 83 (29.75%) Azure
2 74 (26.52%) Microsoft 365
3 44 (15.77%) AWS
4 29 (10.39%) Azure Active Directory
5 19 (6.81%) IaaS
5 19 (6.81%) PaaS
6 12 (4.30%) SaaS
7 10 (3.58%) Dynamics 365
7 10 (3.58%) OneDrive
8 9 (3.23%) Power Platform
9 8 (2.87%) Amazon EC2
9 8 (2.87%) Amazon S3
9 8 (2.87%) AWS Elastic Beanstalk
9 8 (2.87%) AWS Lambda
9 8 (2.87%) Azure Cosmos DB
9 8 (2.87%) Route 53
9 8 (2.87%) Virtual Private Cloud
10 6 (2.15%) Serverless
10 6 (2.15%) Slack
10 6 (2.15%) Trello
Communications & Networking
1 36 (12.90%) DNS
2 30 (10.75%) WebEx
3 29 (10.39%) DHCP
4 26 (9.32%) Firewall
4 26 (9.32%) LAN
5 23 (8.24%) Skype
5 23 (8.24%) VPN
6 19 (6.81%) VoIP
7 17 (6.09%) Remote Desktop
8 14 (5.02%) SSL
9 13 (4.66%) NetScaler
10 12 (4.30%) Telepresence
11 10 (3.58%) WAN
12 8 (2.87%) Wireless
13 7 (2.51%) SAN
14 6 (2.15%) Fibre Channel
14 6 (2.15%) NAS
14 6 (2.15%) Softphone
15 4 (1.43%) TCP/IP
15 4 (1.43%) VLAN
Database & Business Intelligence
1 22 (7.89%) SQL Server
2 16 (5.73%) Tableau
3 13 (4.66%) Amazon RDS
4 11 (3.94%) SAP HANA
5 9 (3.23%) Electronic Patient Records
6 4 (1.43%) Power BI
6 4 (1.43%) Relational Database
7 1 (0.36%) Data Lake
7 1 (0.36%) Data Warehouse
7 1 (0.36%) GIS
Development Applications
1 5 (1.79%) Git (software)
1 5 (1.79%) Visual Studio Code
2 4 (1.43%) PostCSS
2 4 (1.43%) Visual Studio
2 4 (1.43%) Visual Studio Team System
3 3 (1.08%) JIRA
4 1 (0.36%) Bitbucket
4 1 (0.36%) Jenkins
4 1 (0.36%) Maven
General
1 110 (39.43%) Social Skills
2 40 (14.34%) Finance
3 37 (13.26%) Analytical Skills
4 29 (10.39%) Legal
5 23 (8.24%) Law
6 18 (6.45%) Presentation Skills
7 17 (6.09%) Telecoms
8 14 (5.02%) Multimedia
9 11 (3.94%) Banking
9 11 (3.94%) Inclusion and Diversity
9 11 (3.94%) Organisational Skills
10 10 (3.58%) Digital Economy
10 10 (3.58%) Manufacturing
10 10 (3.58%) Marketing
11 7 (2.51%) Games
11 7 (2.51%) Public Sector
12 5 (1.79%) Automotive
12 5 (1.79%) Front Office
12 5 (1.79%) Influencing Skills
13 4 (1.43%) Billing
Job Titles
1 53 (19.00%) Analyst
2 28 (10.04%) IT Support
3 26 (9.32%) Support Analyst
4 24 (8.60%) 2nd Line Engineer
4 24 (8.60%) Cloud Engineer
5 21 (7.53%) 3rd Line Engineer
5 21 (7.53%) Service Analyst
6 20 (7.17%) Service Manager
7 19 (6.81%) 2nd Line Support
7 19 (6.81%) Applications Engineer
7 19 (6.81%) Service Desk Analyst
7 19 (6.81%) Support Engineer
8 18 (6.45%) IT Manager
9 17 (6.09%) IT Analyst
10 16 (5.73%) Applications Support
10 16 (5.73%) NOC Engineer
11 15 (5.38%) Support Specialist
12 14 (5.02%) Applications Manager
12 14 (5.02%) IT Support Analyst
12 14 (5.02%) Project Manager
Libraries, Frameworks & Software Standards
1 20 (7.17%) HTML
2 19 (6.81%) CSS
3 14 (5.02%) XMPP
4 12 (4.30%) LDAP
5 10 (3.58%) Web Services
5 10 (3.58%) XML
6 9 (3.23%) .NET
7 7 (2.51%) Ajax
8 4 (1.43%) .NET Core
8 4 (1.43%) .NET Framework
8 4 (1.43%) AngularJS
8 4 (1.43%) Entity Framework
8 4 (1.43%) HTML5
8 4 (1.43%) Sass
9 2 (0.72%) SOAP
9 2 (0.72%) WebRTC
9 2 (0.72%) WSDL
10 1 (0.36%) JSON
10 1 (0.36%) XHTML
Miscellaneous
1 26 (9.32%) Management Information System
2 24 (8.60%) Replication
3 21 (7.53%) Video Conferencing
4 20 (7.17%) NHS
5 15 (5.38%) PKI
6 14 (5.02%) Data Centre
7 13 (4.66%) Blackberry
8 9 (3.23%) Legacy Systems
9 8 (2.87%) Self-Motivation
10 6 (2.15%) Analytical Mindset
11 5 (1.79%) Data Protection Act
11 5 (1.79%) User Experience
12 4 (1.43%) IoT
13 3 (1.08%) CMDB
13 3 (1.08%) Fat Client
13 3 (1.08%) Housing Association
13 3 (1.08%) Thin Client
14 2 (0.72%) CCTV
14 2 (0.72%) Driving Licence
14 2 (0.72%) iPhone
Operating Systems
1 145 (51.97%) Windows
2 71 (25.45%) Windows Server
3 65 (23.30%) Windows Server 2012
4 55 (19.71%) Windows 10
5 37 (13.26%) Windows Server 2016
6 27 (9.68%) Windows Server 2019
7 17 (6.09%) Mac OS
8 16 (5.73%) Windows Server 2008
9 12 (4.30%) Android
10 11 (3.94%) Apple iOS
11 8 (2.87%) Linux
12 6 (2.15%) Mac OS X
12 6 (2.15%) Unix
13 2 (0.72%) Windows 7
14 1 (0.36%) Windows 8
Processes & Methodologies
1 279 (100.00%) ITIL
2 101 (36.20%) Service Delivery
3 86 (30.82%) Service Management
4 76 (27.24%) Change Management
5 68 (24.37%) ITSM
6 62 (22.22%) Incident Management
7 58 (20.79%) Agile
7 58 (20.79%) Mentoring
8 46 (16.49%) Problem-Solving
9 35 (12.54%) Project Management
10 34 (12.19%) PRINCE2
11 32 (11.47%) Time Management
12 31 (11.11%) Project Delivery
13 29 (10.39%) Coaching
13 29 (10.39%) Migration
14 26 (9.32%) Service Design
15 25 (8.96%) Data Migration
16 23 (8.24%) Identity Management
17 22 (7.89%) Line Management
18 21 (7.53%) Information Security
Programming Languages
1 31 (11.11%) PowerShell
2 29 (10.39%) SQL
3 22 (7.89%) JavaScript
4 8 (2.87%) C
5 6 (2.15%) Shell Script
6 5 (1.79%) VB.NET
7 4 (1.43%) C#
7 4 (1.43%) Python
8 1 (0.36%) Groovy
8 1 (0.36%) PHP
Qualifications
1 35 (12.54%) Security Cleared
2 33 (11.83%) Microsoft Certification
3 31 (11.11%) SC Cleared
4 22 (7.89%) MCSE
5 14 (5.02%) Citrix Certification
5 14 (5.02%) Degree
5 14 (5.02%) PRINCE2 Practitioner
6 13 (4.66%) MCITP
7 9 (3.23%) ITIL Certification
8 8 (2.87%) CCA
9 6 (2.15%) ISTQB
10 5 (1.79%) AWS Certification
10 5 (1.79%) CCNA
10 5 (1.79%) Cisco Certification
10 5 (1.79%) ISTQB Advanced Certification
10 5 (1.79%) PMI Certification
10 5 (1.79%) PMP
11 4 (1.43%) DBS Check
12 3 (1.08%) DV Cleared
12 3 (1.08%) ISEB
Quality Assurance & Compliance
1 97 (34.77%) SLA
2 15 (5.38%) GDPR
3 9 (3.23%) PMO
3 9 (3.23%) QA
4 5 (1.79%) ISO/IEC 27001
5 4 (1.43%) Disclosure Scotland
5 4 (1.43%) WAI
5 4 (1.43%) WCAG
6 3 (1.08%) ISO 9001
6 3 (1.08%) ISO/IEC 20000
7 1 (0.36%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
System Software
1 82 (29.39%) Active Directory
2 47 (16.85%) VMware Infrastructure
3 42 (15.05%) Hyper-V
4 26 (9.32%) vSphere
5 16 (5.73%) Terminal Services
6 14 (5.02%) VMware ESXi
7 13 (4.66%) Citrix Hypervisor
7 13 (4.66%) XenApp
7 13 (4.66%) XenDesktop
8 10 (3.58%) VMware Workstation
9 9 (3.23%) Virtual Machines
10 3 (1.08%) MetaFrame
11 1 (0.36%) Docker
Systems Management
1 60 (21.51%) SCCM
2 28 (10.04%) Microsoft Intune
3 19 (6.81%) WSUS
4 17 (6.09%) Single Sign-On
5 15 (5.38%) SCVMM
6 10 (3.58%) Backup Exec
6 10 (3.58%) N-central
7 8 (2.87%) Active Directory Federation Services
8 7 (2.51%) vCenter Server
9 3 (1.08%) Cisco CUCM
10 2 (0.72%) Autotask
10 2 (0.72%) Grafana
11 1 (0.36%) AirWatch
11 1 (0.36%) Norton AntiVirus
11 1 (0.36%) SCOM
11 1 (0.36%) Symantec Enterprise Vault
11 1 (0.36%) Sysprep
Vendors
1 161 (57.71%) Microsoft
2 66 (23.66%) VMware
3 46 (16.49%) Citrix
4 33 (11.83%) ServiceNow
5 28 (10.04%) Cisco
6 16 (5.73%) Alteryx
7 13 (4.66%) iManage
7 13 (4.66%) Ivanti
8 12 (4.30%) Sophos
9 11 (3.94%) SAP
9 11 (3.94%) SolarWinds
10 10 (3.58%) Kaspersky
11 9 (3.23%) Apple
12 8 (2.87%) CloudEndure
13 7 (2.51%) Meraki
14 6 (2.15%) Red Hat
15 5 (1.79%) HP
16 4 (1.43%) Snow
17 3 (1.08%) Salesforce.com
17 3 (1.08%) Splunk