Period
to 7 July 2020

The following table provides summary statistics for permanent job vacancies with a requirement for ITIL Foundation Certificate qualifications. Included is a benchmarking guide to the salaries offered over the 6 months to 7 July 2020 with a comparison to the same period in the previous 2 years.

ITIL Foundation Certificate
UK
6 months to
7 Jul 2020
Same period 2019 Same period 2018
Rank 738 776 848
Rank change year-on-year +38 +72 +32
Permanent jobs citing ITIL Foundation Certificate 108 338 367
As % of all permanent jobs advertised in the UK 0.14% 0.23% 0.21%
As % of the Qualifications category 0.63% 0.94% 0.87%
Number of salaries quoted 63 338 302
Median annual salary £42,500 £45,000 £40,000
Median salary % change year-on-year -5.56% +12.50% -
10th Percentile £26,250 £26,250 £22,913
90th Percentile £74,250 £63,750 £58,750
UK excluding London median annual salary £30,750 £47,500 £37,500
% change year-on-year -35.26% +26.67% -6.25%

ITIL Foundation Certificate is in the Academic Qualifications and Professional Certifications category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for academic qualifications or professional certifications.

All Academic and Professional Certifications
UK
Permanent vacancies requiring academic qualifications or professional certifications 17,078 35,789 42,347
As % of all permanent IT jobs advertised in the UK 21.71% 24.35% 23.71%
Number of salaries quoted 12,463 25,876 31,767
Median annual salary £52,500 £50,000 £50,000
Median salary % change year-on-year +5.00% - +11.11%
10th Percentile £29,518 £26,490 £26,250
90th Percentile £85,000 £82,500 £80,000
UK excluding London median annual salary £47,500 £45,000 £44,529
% change year-on-year +5.56% +1.06% +4.77%

ITIL Foundation Certificate
Job Vacancy Trend

Job postings citing ITIL Foundation Certificate as a proportion of all IT jobs advertised.

Job vacancy trend for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Salary Trend

3-month moving average salary quoted in jobs citing ITIL Foundation Certificate.

Salary trend for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Salary Histogram

Salary distribution for jobs citing ITIL Foundation Certificate over the 6 months to 7 July 2020.

Salary histogram for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Top 15 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL Foundation Certificate within the UK over the 6 months to 7 July 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +51 102 £42,500 -5.56% 13
UK excluding London +49 56 £30,750 -35.26% 9
London +103 50 £50,000 +42.86% 4
North of England +46 13 £32,000 -32.63%
East of England +101 11 - - 3
South West +101 10 £33,000 -8.33% 3
South East +68 10 £33,300 -32.39% 3
Midlands +97 8 £28,750 -28.13%
Yorkshire +60 7 £47,500 -
North West +75 6 £29,000 -14.07%
East Midlands +66 5 £23,157 +21.88%
West Midlands +81 2 £28,750 -35.03%
Work from Home +20 2 £28,750 -39.47% 1
Wales +19 2 £31,500 -8.70%
Scotland - 2 £36,500 -

For the 6 months to 7 July 2020, IT jobs citing ITIL Foundation Certificate also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads with a requirement for ITIL Foundation Certificate.

1 108 (100.00%) ITIL
2 40 (37.04%) Microsoft
3 39 (36.11%) Windows
4 36 (33.33%) Problem-Solving
5 31 (28.70%) Microsoft Office
5 31 (28.70%) Service Delivery
6 30 (27.78%) Analytical Skills
7 28 (25.93%) Finance
8 25 (23.15%) Microsoft Certification
8 25 (23.15%) Office 365
9 24 (22.22%) Windows 10
10 23 (21.30%) Active Directory
10 23 (21.30%) Management Information System
11 21 (19.44%) Service Management
11 21 (19.44%) LAN
11 21 (19.44%) Problem Management
12 20 (18.52%) Degree
12 20 (18.52%) ITSM
13 18 (16.67%) Project Management
13 18 (16.67%) TCP/IP
14 17 (15.74%) Information Security
14 17 (15.74%) Continuous Improvement
15 16 (14.81%) Azure
15 16 (14.81%) Law
16 15 (13.89%) WAN
16 15 (13.89%) Citrix
16 15 (13.89%) MCSE
16 15 (13.89%) Windows 7
17 14 (12.96%) Agile Software Development
17 14 (12.96%) Cybersecurity

ITIL Foundation Certificate
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (9.26%) MS Exchange
2 7 (6.48%) Skype for Business
3 6 (5.56%) SharePoint
4 5 (4.63%) IIS
5 3 (2.78%) Apache Solr
5 3 (2.78%) nginx
5 3 (2.78%) WildFly
6 1 (0.93%) Apache
6 1 (0.93%) Exchange Server 2010
Applications
1 31 (28.70%) Microsoft Office
2 2 (1.85%) MS Visio
3 1 (0.93%) Microsoft Excel
3 1 (0.93%) Microsoft PowerPoint
Business Applications
1 3 (2.78%) Elite 3E
2 1 (0.93%) Relativity
Cloud Services
1 25 (23.15%) Office 365
2 16 (14.81%) Azure
3 6 (5.56%) AWS
4 5 (4.63%) GCP
4 5 (4.63%) PaaS
5 4 (3.70%) Dynamics 365
5 4 (3.70%) Mimecast
6 2 (1.85%) Azure Active Directory
6 2 (1.85%) Route 53
6 2 (1.85%) Slack
7 1 (0.93%) Amazon CloudWatch
7 1 (0.93%) Amazon EC2
7 1 (0.93%) Amazon ELB
7 1 (0.93%) Amazon S3
7 1 (0.93%) AWS CloudFormation
7 1 (0.93%) AWS CloudTrail
7 1 (0.93%) G Suite
7 1 (0.93%) GitHub
7 1 (0.93%) IaaS
7 1 (0.93%) OneDrive
Communications & Networking
1 21 (19.44%) LAN
2 18 (16.67%) TCP/IP
3 15 (13.89%) WAN
4 12 (11.11%) Internet
5 10 (9.26%) Firewall
6 9 (8.33%) IP Telephony
6 9 (8.33%) VoIP
7 8 (7.41%) Wi-Fi
8 7 (6.48%) Skype
9 6 (5.56%) DNS
9 6 (5.56%) Intranet
10 5 (4.63%) DHCP
10 5 (4.63%) Remote Desktop
10 5 (4.63%) VPN
11 4 (3.70%) PBX
12 3 (2.78%) 3G
12 3 (2.78%) 4G
12 3 (2.78%) BGP
12 3 (2.78%) Network Security
12 3 (2.78%) OSPF
Database & Business Intelligence
1 12 (11.11%) SQL Server
2 4 (3.70%) Azure SQL Database
2 4 (3.70%) PostgreSQL
3 3 (2.78%) MongoDB
4 2 (1.85%) Data Warehouse
4 2 (1.85%) MySQL
4 2 (1.85%) SQL Server Integration Services
4 2 (1.85%) SQL Server Reporting Services
5 1 (0.93%) Amazon RDS
5 1 (0.93%) MariaDB
5 1 (0.93%) SQL Server 2008
Development Applications
1 2 (1.85%) SQL Server Management Studio (SSMS)
2 1 (0.93%) Bitbucket
2 1 (0.93%) Git (software)
2 1 (0.93%) JIRA
General
1 28 (25.93%) Finance
2 16 (14.81%) Law
3 10 (9.26%) Legal
4 8 (7.41%) Manufacturing
4 8 (7.41%) Pharmaceutical
5 7 (6.48%) Back Office
6 6 (5.56%) Marketing
7 5 (4.63%) Billing
8 3 (2.78%) Telecoms
9 2 (1.85%) Advertising
9 2 (1.85%) Banking
9 2 (1.85%) Public Sector
10 1 (0.93%) Housing Association
10 1 (0.93%) Local Government
10 1 (0.93%) Police
10 1 (0.93%) Retail
Job Titles
1 30 (27.78%) Analyst
2 13 (12.04%) Service Analyst
3 10 (9.26%) Service Desk Analyst
4 9 (8.33%) Applications Support
4 9 (8.33%) Support Analyst
4 9 (8.33%) Systems Analyst
5 8 (7.41%) DevOps Manager
5 8 (7.41%) Service Manager
6 6 (5.56%) Applications Support Analyst
6 6 (5.56%) Desktop Support
6 6 (5.56%) IT Manager
6 6 (5.56%) Senior Analyst
6 6 (5.56%) Senior Systems Analyst
6 6 (5.56%) Senior Technical Analyst
6 6 (5.56%) Technical Analyst
7 5 (4.63%) Infrastructure Specialist
7 5 (4.63%) Service Desk Manager
8 4 (3.70%) Change and Release Manager
8 4 (3.70%) IT Engineer
8 4 (3.70%) Release Manager
Libraries, Frameworks & Software Standards
1 4 (3.70%) .NET
2 3 (2.78%) Apache NiFi
2 3 (2.78%) CSS
2 3 (2.78%) HTML
2 3 (2.78%) Kafka
3 2 (1.85%) ASP.NET
3 2 (1.85%) jQuery
4 1 (0.93%) 802.1X
4 1 (0.93%) Ajax
4 1 (0.93%) LAMP
4 1 (0.93%) LDAP
4 1 (0.93%) Web Services
4 1 (0.93%) XML
Miscellaneous
1 30 (27.78%) Analytical Skills
2 23 (21.30%) Management Information System
3 12 (11.11%) Video Conferencing
4 7 (6.48%) iPhone
5 6 (5.56%) Mobile App
6 5 (4.63%) Self-Motivation
7 3 (2.78%) Driving Licence
7 3 (2.78%) iPad
8 2 (1.85%) CMDB
8 2 (1.85%) Data Centre
8 2 (1.85%) Enterprise Software
8 2 (1.85%) iSeries
8 2 (1.85%) NHS
8 2 (1.85%) SWIFT
9 1 (0.93%) Enterprise Cloud
9 1 (0.93%) Public Cloud
9 1 (0.93%) Reinsurance
9 1 (0.93%) Renewable Energy
9 1 (0.93%) Security Operations Centre
9 1 (0.93%) Virtual Team
Operating Systems
1 39 (36.11%) Windows
2 24 (22.22%) Windows 10
3 15 (13.89%) Windows 7
4 10 (9.26%) Linux
4 10 (9.26%) Windows Server
5 9 (8.33%) Mac OS X
6 4 (3.70%) Windows Phone
7 3 (2.78%) Android
7 3 (2.78%) Unix
7 3 (2.78%) Windows Server 2003
8 2 (1.85%) Windows 8
8 2 (1.85%) Windows Server 2012
8 2 (1.85%) Windows Server 2016
9 1 (0.93%) Mac OS
9 1 (0.93%) Windows Server 2008
9 1 (0.93%) Windows Server 2019
Processes & Methodologies
1 108 (100.00%) ITIL
2 36 (33.33%) Problem-Solving
3 31 (28.70%) Service Delivery
4 21 (19.44%) Problem Management
4 21 (19.44%) Service Management
5 20 (18.52%) ITSM
6 18 (16.67%) Project Management
7 17 (15.74%) Continuous Improvement
7 17 (15.74%) Information Security
8 14 (12.96%) Agile Software Development
8 14 (12.96%) Cybersecurity
9 13 (12.04%) Analytics
9 13 (12.04%) Change Control
9 13 (12.04%) Mentoring
10 12 (11.11%) Coaching
10 12 (11.11%) Line Management
11 11 (10.19%) DevOps
11 11 (10.19%) Information Security Management
11 11 (10.19%) ISMS
11 11 (10.19%) Performance Monitoring
Programming Languages
1 13 (12.04%) SQL
2 4 (3.70%) PowerShell
2 4 (3.70%) Python
3 3 (2.78%) JavaScript
3 3 (2.78%) Perl
4 2 (1.85%) C#
4 2 (1.85%) Korn
4 2 (1.85%) Shell Script
4 2 (1.85%) T-SQL
5 1 (0.93%) Bash Shell
5 1 (0.93%) PHP
Qualifications
1 25 (23.15%) Microsoft Certification
2 20 (18.52%) Degree
3 15 (13.89%) MCSE
4 11 (10.19%) Cisco Certification
5 8 (7.41%) CCNA
6 7 (6.48%) CCNP
6 7 (6.48%) MOS
7 6 (5.56%) MCSA
8 5 (4.63%) VMware Certified Professional (VCP)
9 4 (3.70%) (ISC)2 CCSP
9 4 (3.70%) CCSP
9 4 (3.70%) CISM
9 4 (3.70%) CISSP
9 4 (3.70%) MCDST
10 3 (2.78%) Security Cleared
11 2 (1.85%) ECDL
11 2 (1.85%) HND
11 2 (1.85%) MCP
12 1 (0.93%) CCSA
12 1 (0.93%) ISEB
Quality Assurance & Compliance
1 12 (11.11%) SLA
2 8 (7.41%) GxP
3 3 (2.78%) COBIT
3 3 (2.78%) QA
4 1 (0.93%) GDPR
4 1 (0.93%) PMO
System Software
1 23 (21.30%) Active Directory
2 6 (5.56%) Virtual Desktop
3 4 (3.70%) XenApp
4 3 (2.78%) Hyper-V
4 3 (2.78%) VMware Infrastructure
5 2 (1.85%) Microsoft App-V
6 1 (0.93%) Docker
6 1 (0.93%) Virtual Machines
6 1 (0.93%) vSphere
Systems Management
1 8 (7.41%) SCCM
2 6 (5.56%) AirWatch
3 3 (2.78%) Ansible
3 3 (2.78%) Nagios
3 3 (2.78%) Opscode Chef
4 2 (1.85%) Puppet
5 1 (0.93%) Kubernetes
5 1 (0.93%) Microsoft Intune
5 1 (0.93%) Scalr
5 1 (0.93%) Single Sign-On
5 1 (0.93%) Terraform
Vendors
1 40 (37.04%) Microsoft
2 15 (13.89%) Citrix
3 13 (12.04%) Cisco
4 11 (10.19%) Sony
5 10 (9.26%) ServiceNow
5 10 (9.26%) VMware
6 9 (8.33%) Avaya
7 8 (7.41%) McAfee
8 7 (6.48%) Apple
9 6 (5.56%) Polycom
9 6 (5.56%) Wyse
10 5 (4.63%) ArcSight
10 5 (4.63%) Ivanti
10 5 (4.63%) LogRhythm
10 5 (4.63%) Splunk
11 4 (3.70%) Aderant
11 4 (3.70%) Google
11 4 (3.70%) Mitel
11 4 (3.70%) OpenText
12 3 (2.78%) Sophos