ITIL Foundation Certificate Job Trends

ITIL Foundation Certificate
UK

The table below provides summary statistics for permanent job vacancies with a requirement for ITIL Foundation Certificate qualifications. It includes a benchmarking guide to the salaries offered over the 6 months leading up to 5 September 2026, comparing them to the same period in the previous two years.

6 months to
5 Sep 2026
Same period 2025 Same period 2024
Rank 693 580 675
Rank change year-on-year -113 +95 -4
Permanent jobs citing ITIL Foundation Certificate 100 92 115
As % of all permanent jobs in the UK 0.090% 0.19% 0.15%
As % of the Qualifications category 0.50% 0.54% 0.55%
Number of salaries quoted 74 82 79
10th Percentile £25,625 £30,500 £30,650
25th Percentile £30,000 £32,991 £36,250
Median annual salary (50th Percentile) £42,000 £39,929 £45,000
Median % change year-on-year +5.19% -11.27% -8.75%
75th Percentile £59,375 £55,625 £58,513
90th Percentile £75,250 £64,050 £67,500
UK excluding London median annual salary £37,500 £37,000 £41,500
% change year-on-year +1.35% -10.84% -12.27%

All Academic and Professional Certifications
UK

ITIL Foundation Certificate falls under the Academic Qualifications and Professional Certifications category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring academic qualifications or professional certifications.

Permanent vacancies requiring academic qualifications or professional certifications 19,916 16,935 20,739
As % of all permanent jobs advertised in the UK 17.93% 34.33% 26.29%
Number of salaries quoted 10,917 7,618 10,300
10th Percentile £31,250 £29,000 £31,250
25th Percentile £44,463 £36,925 £41,315
Median annual salary (50th Percentile) £60,000 £55,000 £55,000
Median % change year-on-year +9.09% - -7.60%
75th Percentile £80,000 £72,750 £75,000
90th Percentile £97,500 £90,000 £90,000
UK excluding London median annual salary £57,500 £49,000 £52,500
% change year-on-year +17.35% -6.67% -

ITIL Foundation Certificate
Job Vacancy Trend

Historical trend showing the proportion of permanent IT job postings citing ITIL Foundation Certificate relative to all permanent IT jobs advertised.

ITIL Foundation Certificate job vacancy trend in the UK

ITIL Foundation Certificate
Salary Trend

Salary distribution trend for jobs in the UK citing ITIL Foundation Certificate.

Salary distribution trend for jobs in the UK citing ITIL Foundation Certificate

ITIL Foundation Certificate
Salary Histogram

Salary distribution for jobs citing ITIL Foundation Certificate over the 6 months to 5 September 2026.

Salary histogram for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Top 15 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL Foundation Certificate within the UK over the 6 months to 5 September 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England -116 91 £42,000 +5.19% 44
UK excluding London -96 75 £37,500 +1.35% 39
North of England -57 26 £27,500 -17.29% 8
Work from Home -48 22 £55,000 +53.40% 19
South East -33 20 £42,500 +14.86% 12
London -58 19 £65,000 +18.18% 13
Yorkshire -40 17 £26,250 -15.32% 3
Midlands -35 11 £45,000 -21.74% 6
North West -10 9 £27,500 -23.30% 4
South West -76 9 £27,000 -46.00% 4
West Midlands -36 6 £45,125 -21.52% 3
East of England -41 6 £38,250 +17.69% 3
East Midlands -29 5 £45,000 - 3
Scotland - 2 - - 3
Wales -65 1 £48,500 +85.39% 1

ITIL Foundation Certificate
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 14 (14.00%) SharePoint
2 13 (13.00%) Microsoft Exchange
3 5 (5.00%) IIS
4 4 (4.00%) OpenStack
5 2 (2.00%) Confluence
5 2 (2.00%) nginx
6 1 (1.00%) Apache
6 1 (1.00%) CMS
6 1 (1.00%) Tomcat
6 1 (1.00%) WordPress
Applications
1 7 (7.00%) Microsoft Office
2 2 (2.00%) Microsoft Excel
Business Applications
1 11 (11.00%) Remedy ITSM
2 4 (4.00%) Payment Gateway
2 4 (4.00%) Shopify
3 2 (2.00%) Integrated Workplace Management System
4 1 (1.00%) SAP S/4HANA
Cloud Services
1 39 (39.00%) Microsoft 365
2 25 (25.00%) Azure
3 20 (20.00%) Entra ID
4 8 (8.00%) SaaS
5 6 (6.00%) AWS
5 6 (6.00%) Azure Sentinel
5 6 (6.00%) Cloudflare
5 6 (6.00%) OneDrive
6 5 (5.00%) Azure DevOps
7 4 (4.00%) GCP
7 4 (4.00%) Power Automate
8 2 (2.00%) Amazon CloudWatch
8 2 (2.00%) Amazon ECS
8 2 (2.00%) AWS CloudFormation
8 2 (2.00%) AWS Lambda
8 2 (2.00%) Dynamics 365
8 2 (2.00%) IaaS
8 2 (2.00%) Route 53
8 2 (2.00%) Serverless
8 2 (2.00%) Virtual Private Cloud
Communications & Networking
1 18 (18.00%) DNS
1 18 (18.00%) WAN
2 14 (14.00%) LAN
3 12 (12.00%) VPN
4 11 (11.00%) DHCP
5 9 (9.00%) VoIP
6 8 (8.00%) TCP/IP
7 7 (7.00%) VLAN
8 6 (6.00%) Internet
8 6 (6.00%) SSL
9 5 (5.00%) Firewall
10 4 (4.00%) ADSL
10 4 (4.00%) BGP
10 4 (4.00%) MPLS
10 4 (4.00%) SD-WAN
10 4 (4.00%) Unified Communications
10 4 (4.00%) WebEx
10 4 (4.00%) Wireless
11 3 (3.00%) Wi-Fi
12 1 (1.00%) Converged Networks
Database & Business Intelligence
1 6 (6.00%) SQL Server
2 2 (2.00%) Amazon RDS
2 2 (2.00%) PostgreSQL
3 1 (1.00%) MySQL
3 1 (1.00%) Power BI
Development Applications
1 10 (10.00%) JIRA
2 5 (5.00%) Jenkins
3 3 (3.00%) Bitbucket
3 3 (3.00%) Git
3 3 (3.00%) GitLab
4 2 (2.00%) Atlassian Bamboo
4 2 (2.00%) git-flow
General
1 52 (52.00%) Social Skills
2 32 (32.00%) Analytical Skills
3 17 (17.00%) Finance
4 8 (8.00%) Influencing Skills
4 8 (8.00%) Public Sector
5 6 (6.00%) Organisational Skills
5 6 (6.00%) Retail
6 4 (4.00%) Aviation
6 4 (4.00%) Banking
7 3 (3.00%) Documentation Skills
7 3 (3.00%) Legal
7 3 (3.00%) Telecoms
8 1 (1.00%) Aerospace
8 1 (1.00%) Games
8 1 (1.00%) Law
Job Titles
1 24 (24.00%) Analyst
2 19 (19.00%) IT Support
3 13 (13.00%) IT Support Technician
3 13 (13.00%) IT Technician
3 13 (13.00%) Support Technician
4 10 (10.00%) Support Analyst
5 9 (9.00%) IT Manager
5 9 (9.00%) Lead
6 8 (8.00%) Developer
6 8 (8.00%) Senior
6 8 (8.00%) Team Leader
7 7 (7.00%) Support Engineer
8 6 (6.00%) Cybersecurity Analyst
8 6 (6.00%) IT Engineer
8 6 (6.00%) Security Analyst
8 6 (6.00%) Service Analyst
8 6 (6.00%) SOC Analyst
9 5 (5.00%) IT Support Engineer
9 5 (5.00%) Junior
9 5 (5.00%) Junior Analyst
Libraries, Frameworks & Software Standards
1 6 (6.00%) Terraform
2 2 (2.00%) AWS CDK
2 2 (2.00%) CSS
3 1 (1.00%) Ajax
3 1 (1.00%) AngularJS
3 1 (1.00%) CodeIgniter
3 1 (1.00%) CSS3
3 1 (1.00%) HTML
3 1 (1.00%) HTML5
3 1 (1.00%) JDBC
3 1 (1.00%) jQuery
3 1 (1.00%) JSON
3 1 (1.00%) Laravel
3 1 (1.00%) LDAP
3 1 (1.00%) REST
3 1 (1.00%) Web Services
Miscellaneous
1 26 (26.00%) Driving Licence
2 15 (15.00%) Onboarding
3 8 (8.00%) Management Information System
4 6 (6.00%) Cyber Defence
4 6 (6.00%) Data Centre
4 6 (6.00%) Security Operations Centre
5 5 (5.00%) CMDB
6 4 (4.00%) Analytical Mindset
6 4 (4.00%) Enterprise Software
7 3 (3.00%) Self-Motivation
8 2 (2.00%) Cloud Native
8 2 (2.00%) Data Protection Act
8 2 (2.00%) IoT
9 1 (1.00%) Greenfield Project
9 1 (1.00%) Linux Command Line
9 1 (1.00%) Social Media
9 1 (1.00%) Video Conferencing
9 1 (1.00%) Virtual Team
Operating Systems
1 48 (48.00%) Windows
2 23 (23.00%) Windows Server
3 11 (11.00%) Linux
4 9 (9.00%) Windows 10
5 8 (8.00%) Mac OS
6 4 (4.00%) Debian
6 4 (4.00%) Red Hat Enterprise Linux
7 3 (3.00%) Apple iOS
Processes & Methodologies
1 100 (100.00%) ITIL
2 55 (55.00%) ITSM
3 52 (52.00%) Problem-Solving
4 42 (42.00%) Service Management
5 35 (35.00%) Continuous Improvement
6 30 (30.00%) Customer Service
7 26 (26.00%) Service Delivery
8 25 (25.00%) Stakeholder Management
9 20 (20.00%) Cybersecurity
10 15 (15.00%) Agile
10 15 (15.00%) Incident Management
10 15 (15.00%) Roadmaps
11 12 (12.00%) Project Delivery
11 12 (12.00%) Workflow
12 11 (11.00%) Business Continuity
12 11 (11.00%) Mentoring
13 10 (10.00%) AI
13 10 (10.00%) Change Management
13 10 (10.00%) Data Protection
13 10 (10.00%) Stakeholder Engagement
Programming Languages
1 19 (19.00%) PowerShell
2 9 (9.00%) Python
3 6 (6.00%) SQL
4 5 (5.00%) T-SQL
5 3 (3.00%) Bash
6 2 (2.00%) Java
6 2 (2.00%) JavaScript
7 1 (1.00%) Bicep
7 1 (1.00%) PHP
Qualifications
1 19 (19.00%) Security Cleared
2 16 (16.00%) Degree
3 13 (13.00%) SC Cleared
4 12 (12.00%) Microsoft Certification
4 12 (12.00%) Network+ Certification
5 8 (8.00%) A+ Certification
5 8 (8.00%) CCNA
5 8 (8.00%) Cisco Certification
6 7 (7.00%) Azure Certification
7 6 (6.00%) CompTIA Security+
8 4 (4.00%) NVQ Level 3
8 4 (4.00%) PRINCE2 Practitioner
9 3 (3.00%) DV Cleared
10 2 (2.00%) AWS Certification
10 2 (2.00%) AWS Certified DevOps Engineer
10 2 (2.00%) BPSS Clearance
10 2 (2.00%) Computer Science Degree
10 2 (2.00%) ITIL Certification
10 2 (2.00%) MOS
10 2 (2.00%) PMP
Quality Assurance & Compliance
1 19 (19.00%) SLA
2 6 (6.00%) GDPR
3 3 (3.00%) ISO/IEC 20000
3 3 (3.00%) ISO/IEC 27001
3 3 (3.00%) QA
3 3 (3.00%) Sarbanes-Oxley
4 2 (2.00%) Cyber Essentials
4 2 (2.00%) Cyber Essentials PLUS
4 2 (2.00%) ISO 22301
4 2 (2.00%) ISO 9001
4 2 (2.00%) NCSC
4 2 (2.00%) PCI DSS
5 1 (1.00%) Data Quality
5 1 (1.00%) GRC
5 1 (1.00%) NEBOSH
System Software
1 41 (41.00%) Active Directory
2 10 (10.00%) Docker
3 3 (3.00%) Hyper-V
4 2 (2.00%) BitLocker
Systems Management
1 18 (18.00%) Microsoft Intune
2 10 (10.00%) Ansible
3 9 (9.00%) ZABBIX
4 7 (7.00%) Kubernetes
4 7 (7.00%) SCCM
5 6 (6.00%) Graylog
5 6 (6.00%) Puppet
6 3 (3.00%) Control-M
6 3 (3.00%) Single Sign-On
7 2 (2.00%) Active Directory Federation Services
8 1 (1.00%) Autotask
8 1 (1.00%) Jamf Pro
Vendors
1 54 (54.00%) Microsoft
2 28 (28.00%) ServiceNow
3 11 (11.00%) Remedy
4 5 (5.00%) BMC
4 5 (5.00%) Cisco
5 4 (4.00%) Apple
5 4 (4.00%) Atlassian
5 4 (4.00%) Fortinet
5 4 (4.00%) Huawei
5 4 (4.00%) Meraki
5 4 (4.00%) Polycom
5 4 (4.00%) SAP
6 3 (3.00%) SolarWinds
6 3 (3.00%) Veeam
6 3 (3.00%) VMware
7 2 (2.00%) CA Agile Central
7 2 (2.00%) Planon
7 2 (2.00%) Red Hat
7 2 (2.00%) Salesforce
8 1 (1.00%) Oracle