ITIL Foundation Certificate Job Trends

ITIL Foundation Certificate
UK

The table below provides summary statistics for permanent job vacancies with a requirement for ITIL Foundation Certificate qualifications. It includes a benchmarking guide to the salaries offered over the 6 months leading up to 17 November 2025, comparing them to the same period in the previous two years.

6 months to
17 Nov 2025
Same period 2024 Same period 2023
Rank 524 642 622
Rank change year-on-year +118 -20 +235
Permanent jobs citing ITIL Foundation Certificate 136 113 106
As % of all permanent jobs in the UK 0.26% 0.17% 0.20%
As % of the Qualifications category 0.80% 0.57% 0.64%
Number of salaries quoted 98 67 100
10th Percentile £30,500 £29,124 £27,900
25th Percentile £31,250 £33,500 £32,000
Median annual salary (50th Percentile) £39,929 £40,000 £44,369
Median % change year-on-year -0.18% -9.85% +10.92%
75th Percentile £56,250 £51,875 £72,500
90th Percentile £67,448 £61,700 £74,250
UK excluding London median annual salary £37,000 £40,000 £40,116
% change year-on-year -7.50% -0.29% +0.29%

All Academic and Professional Certifications
UK

ITIL Foundation Certificate falls under the Academic Qualifications and Professional Certifications category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring academic qualifications or professional certifications.

Permanent vacancies requiring academic qualifications or professional certifications 17,041 19,846 16,483
As % of all permanent jobs advertised in the UK 32.53% 29.48% 31.21%
Number of salaries quoted 7,812 8,005 11,252
10th Percentile £28,250 £32,750 £31,250
25th Percentile £36,250 £45,000 £42,200
Median annual salary (50th Percentile) £55,000 £58,500 £57,500
Median % change year-on-year -5.98% +1.74% +2.00%
75th Percentile £75,000 £76,250 £75,000
90th Percentile £90,000 £91,250 £92,500
UK excluding London median annual salary £47,500 £55,000 £52,500
% change year-on-year -13.64% +4.76% +5.00%

ITIL Foundation Certificate
Job Vacancy Trend

Historical trend showing the proportion of permanent IT job postings citing ITIL Foundation Certificate relative to all permanent IT jobs advertised.

ITIL Foundation Certificate job vacancy trend in the UK

ITIL Foundation Certificate
Salary Trend

Salary distribution trend for jobs in the UK citing ITIL Foundation Certificate.

Salary distribution trend for jobs in the UK citing ITIL Foundation Certificate

ITIL Foundation Certificate
Salary Histogram

Salary distribution for jobs citing ITIL Foundation Certificate over the 6 months to 17 November 2025.

Salary histogram for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Top 17 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL Foundation Certificate within the UK over the 6 months to 17 November 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +120 129 £38,715 -6.71% 44
UK excluding London +121 115 £37,000 -7.50% 37
Work from Home +121 61 £35,854 -36.57% 15
North of England +62 49 £31,000 -31.11% 6
Yorkshire +28 33 £31,000 -31.11% 2
South East +32 21 £39,929 -11.27% 13
London +69 16 £50,000 - 9
South West +26 16 £52,500 +56.72% 5
Midlands +65 15 £54,500 +31.33% 9
West Midlands +58 13 £54,000 +20.00% 6
East of England - 10 £32,500 - 2
North West +46 9 £35,854 -14.63% 3
North East +15 7 £32,500 -53.57% 1
East Midlands +13 2 £80,000 +113.33% 3
Wales +12 2 £26,161 - 2
Scotland +1 2 - -
Northern Ireland +4 1 £55,000 -

ITIL Foundation Certificate
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 8 (5.88%) SharePoint
2 7 (5.15%) Microsoft Exchange
3 1 (0.74%) Confluence
Applications
1 15 (11.03%) Microsoft Office
2 8 (5.88%) Microsoft Excel
3 6 (4.41%) MS Visio
4 3 (2.21%) Microsoft PowerPoint
4 3 (2.21%) Microsoft Project
Business Applications
1 1 (0.74%) Elite 3E
1 1 (0.74%) Remedy ITSM
Cloud Services
1 45 (33.09%) Azure
2 33 (24.26%) Microsoft 365
3 23 (16.91%) Entra ID
4 15 (11.03%) AWS
5 7 (5.15%) SaaS
6 2 (1.47%) Azure DevOps
6 2 (1.47%) GCP
7 1 (0.74%) Azure AI
7 1 (0.74%) Azure Key Vault
7 1 (0.74%) Azure Sentinel
7 1 (0.74%) Azure Stack
7 1 (0.74%) Cloud Computing
7 1 (0.74%) Microsoft Copilot
7 1 (0.74%) OCI
7 1 (0.74%) PaaS
7 1 (0.74%) Power Automate
7 1 (0.74%) Power Platform
Communications & Networking
1 11 (8.09%) DHCP
1 11 (8.09%) DNS
1 11 (8.09%) LAN
1 11 (8.09%) TCP/IP
1 11 (8.09%) WAN
2 10 (7.35%) Firewall
3 8 (5.88%) VPN
4 6 (4.41%) WLAN
5 5 (3.68%) VLAN
6 4 (2.94%) Network Security
6 4 (2.94%) VoIP
7 3 (2.21%) Internet
7 3 (2.21%) SAN
7 3 (2.21%) STUN
7 3 (2.21%) VoLTE
7 3 (2.21%) Wireshark
8 2 (1.47%) BGP
8 2 (1.47%) Fibre Channel
8 2 (1.47%) OSPF
8 2 (1.47%) Structured Cabling
Database & Business Intelligence
1 11 (8.09%) Oracle Reports
2 2 (1.47%) MySQL
3 1 (0.74%) DTS
3 1 (0.74%) Power BI
Development Applications
1 24 (17.65%) JIRA
General
1 98 (72.06%) Social Skills
2 23 (16.91%) Organisational Skills
3 19 (13.97%) Finance
4 18 (13.24%) Analytical Skills
5 13 (9.56%) Police
6 7 (5.15%) Law
7 5 (3.68%) Legal
7 5 (3.68%) Public Sector
7 5 (3.68%) Telecoms
8 4 (2.94%) Inclusion and Diversity
8 4 (2.94%) Influencing Skills
9 2 (1.47%) Banking
10 1 (0.74%) Documentation Skills
10 1 (0.74%) Humanities
Job Titles
1 40 (29.41%) Analyst
2 28 (20.59%) Support Analyst
3 20 (14.71%) Developer
3 20 (14.71%) IT Support
3 20 (14.71%) JIRA Developer
4 14 (10.29%) IT Analyst
4 14 (10.29%) IT Support Analyst
4 14 (10.29%) Systems Analyst
5 13 (9.56%) Development Analyst
5 13 (9.56%) Development Support Analyst
5 13 (9.56%) Systems Development Analyst
5 13 (9.56%) Systems Support
5 13 (9.56%) Systems Support Analyst
6 12 (8.82%) Lead
7 9 (6.62%) Senior
7 9 (6.62%) Support Engineer
8 8 (5.88%) Support Technician
9 7 (5.15%) IT Engineer
9 7 (5.15%) Team Leader
10 6 (4.41%) 3rd Line Engineer
Libraries, Frameworks & Software Standards
1 13 (9.56%) Oracle Fusion
2 3 (2.21%) FreeSWITCH
2 3 (2.21%) Node.js
Miscellaneous
1 18 (13.24%) Management Information System
2 9 (6.62%) Onboarding
3 6 (4.41%) CMDB
3 6 (4.41%) Data Centre
4 5 (3.68%) Enterprise Software
5 4 (2.94%) Analytical Mindset
5 4 (2.94%) Self-Motivation
6 3 (2.21%) Video Conferencing
7 2 (1.47%) Cyber Security Posture
7 2 (1.47%) NHS
8 1 (0.74%) Culture of Ownership
8 1 (0.74%) Cyber Defence
8 1 (0.74%) iPad
8 1 (0.74%) Legacy Systems
8 1 (0.74%) Product Ownership
8 1 (0.74%) Public Cloud
8 1 (0.74%) Security Posture
8 1 (0.74%) Tandem
8 1 (0.74%) Virtual Team
Operating Systems
1 35 (25.74%) Windows
2 11 (8.09%) Windows 10
3 10 (7.35%) Apple iOS
3 10 (7.35%) Windows Server
4 8 (5.88%) Linux
5 6 (4.41%) Mac OS
6 4 (2.94%) Android
7 2 (1.47%) Oracle Linux
7 2 (1.47%) Red Hat Enterprise Linux
7 2 (1.47%) VMS
8 1 (0.74%) Unix
8 1 (0.74%) Windows Server 2016
Processes & Methodologies
1 136 (100.00%) ITIL
2 65 (47.79%) Problem-Solving
3 56 (41.18%) Continuous Improvement
3 56 (41.18%) ITSM
4 52 (38.24%) Service Management
5 35 (25.74%) Change Management
6 31 (22.79%) Incident Management
7 30 (22.06%) Asset Management
8 28 (20.59%) Computer Science
9 24 (17.65%) Customer Service
9 24 (17.65%) Service Delivery
10 19 (13.97%) User Experience
11 12 (8.82%) Disaster Recovery
11 12 (8.82%) Risk Management
11 12 (8.82%) Stakeholder Management
12 11 (8.09%) Change Control
12 11 (8.09%) Data Security
12 11 (8.09%) DevOps
12 11 (8.09%) Knowledge Management
13 9 (6.62%) Technical Leadership
Programming Languages
1 31 (22.79%) PowerShell
2 20 (14.71%) JavaScript
3 2 (1.47%) SQL
4 1 (0.74%) Python
Qualifications
1 51 (37.50%) Degree
2 17 (12.50%) Microsoft Certification
3 16 (11.76%) Azure Certification
4 14 (10.29%) BPSS Clearance
5 10 (7.35%) Cisco Certification
6 8 (5.88%) Computer Science Degree
6 8 (5.88%) Network+ Certification
7 7 (5.15%) Security Cleared
8 6 (4.41%) A+ Certification
9 5 (3.68%) CCNA
9 5 (3.68%) CCNP
9 5 (3.68%) CompTIA Security+
9 5 (3.68%) MCITP
9 5 (3.68%) MCP
9 5 (3.68%) PMI Certification
9 5 (3.68%) PMP
10 4 (2.94%) DBS Check
10 4 (2.94%) HNC
10 4 (2.94%) HND
11 3 (2.21%) SC Cleared
Quality Assurance & Compliance
1 13 (9.56%) Data Quality
2 5 (3.68%) SLA
3 4 (2.94%) PMO
3 4 (2.94%) QA
4 3 (2.21%) ISO/IEC 27001
5 2 (1.47%) Cyber Essentials
5 2 (1.47%) Cyber Essentials PLUS
5 2 (1.47%) GDPR
6 1 (0.74%) GRC
6 1 (0.74%) ISO/IEC 20000
System Software
1 33 (24.26%) Active Directory
2 5 (3.68%) Virtual Desktop
3 3 (2.21%) Firmware
4 2 (1.47%) Virtual Machines
5 1 (0.74%) Hyper-V
5 1 (0.74%) VMware ESXi
5 1 (0.74%) VMware Infrastructure
5 1 (0.74%) vSphere
Systems Management
1 17 (12.50%) Microsoft Intune
2 7 (5.15%) SCCM
3 2 (1.47%) EMC NetWorker
3 2 (1.47%) Grafana
3 2 (1.47%) Nagios
4 1 (0.74%) Autotask
4 1 (0.74%) Single Sign-On
4 1 (0.74%) Terraform
4 1 (0.74%) vCenter Server
Vendors
1 52 (38.24%) Microsoft
2 20 (14.71%) Atlassian
3 15 (11.03%) Oracle
4 13 (9.56%) Cisco
5 9 (6.62%) ServiceNow
6 7 (5.15%) HP
6 7 (5.15%) Veeam
7 6 (4.41%) arcserve
7 6 (4.41%) Aruba
8 4 (2.94%) VMware
9 3 (2.21%) Apple
9 3 (2.21%) Commvault
10 2 (1.47%) Avaya
10 2 (1.47%) Concur
10 2 (1.47%) EMC
10 2 (1.47%) Google
10 2 (1.47%) Juniper
10 2 (1.47%) Red Hat
10 2 (1.47%) Salesforce
10 2 (1.47%) SAP