ITIL Foundation Certificate Job Trends

ITIL Foundation Certificate
UK

The table below provides summary statistics for permanent job vacancies with a requirement for ITIL Foundation Certificate qualifications. It includes a benchmarking guide to the salaries offered over the 6 months leading up to 2 February 2026, comparing them to the same period in the previous two years.

6 months to
2 Feb 2026
Same period 2025 Same period 2024
Rank 544 623 663
Rank change year-on-year +79 +40 +145
Permanent jobs citing ITIL Foundation Certificate 117 85 134
As % of all permanent jobs in the UK 0.18% 0.16% 0.18%
As % of the Qualifications category 0.60% 0.44% 0.64%
Number of salaries quoted 69 50 100
10th Percentile £30,500 £29,124 £26,950
25th Percentile £31,250 £35,000 £28,000
Median annual salary (50th Percentile) £45,000 £42,500 £41,000
Median % change year-on-year +5.88% +3.66% +2.50%
75th Percentile £62,500 £50,000 £59,000
90th Percentile £72,500 £60,250 £72,500
UK excluding London median annual salary £41,000 £42,000 £33,806
% change year-on-year -2.38% +24.24% -15.49%

All Academic and Professional Certifications
UK

ITIL Foundation Certificate falls under the Academic Qualifications and Professional Certifications category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring academic qualifications or professional certifications.

Permanent vacancies requiring academic qualifications or professional certifications 19,587 19,329 20,816
As % of all permanent jobs advertised in the UK 30.65% 37.42% 28.50%
Number of salaries quoted 7,861 7,433 14,749
10th Percentile £28,250 £32,500 £28,250
25th Percentile £36,250 £45,000 £39,085
Median annual salary (50th Percentile) £55,000 £60,000 £55,000
Median % change year-on-year -8.33% +9.09% -4.35%
75th Percentile £75,900 £76,250 £72,500
90th Percentile £90,000 £92,500 £90,000
UK excluding London median annual salary £50,000 £55,000 £50,000
% change year-on-year -9.09% +10.00% -1.96%

ITIL Foundation Certificate
Job Vacancy Trend

Historical trend showing the proportion of permanent IT job postings citing ITIL Foundation Certificate relative to all permanent IT jobs advertised.

ITIL Foundation Certificate job vacancy trend in the UK

ITIL Foundation Certificate
Salary Trend

Salary distribution trend for jobs in the UK citing ITIL Foundation Certificate.

Salary distribution trend for jobs in the UK citing ITIL Foundation Certificate

ITIL Foundation Certificate
Salary Histogram

Salary distribution for jobs citing ITIL Foundation Certificate over the 6 months to 2 February 2026.

Salary histogram for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Top 16 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL Foundation Certificate within the UK over the 6 months to 2 February 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +90 111 £47,500 +11.76% 19
UK excluding London +70 97 £41,000 -2.38% 20
Work from Home +87 50 £41,250 -8.33% 8
North of England +17 50 £32,500 -22.16% 4
Yorkshire +7 38 £31,000 -31.11% 3
London +54 18 £65,000 +40.54% 2
Midlands +20 16 £54,000 -10.00% 2
West Midlands +28 14 £54,000 -10.00% 1
South West -1 12 £52,500 +60.92% 3
South East +32 11 £54,000 +2.86% 9
North East - 9 £52,000 - 1
East of England +18 6 £41,000 -2.38% 1
North West +11 3 £35,854 -2.44%
East Midlands - 2 £80,000 - 1
Scotland - 2 - - 2
Wales +4 1 - -

ITIL Foundation Certificate
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 11 (9.40%) SharePoint
2 9 (7.69%) Microsoft Exchange
3 1 (0.85%) Confluence
Applications
1 8 (6.84%) Microsoft Office
2 5 (4.27%) Microsoft Excel
3 1 (0.85%) Microsoft PowerPoint
3 1 (0.85%) Microsoft Project
3 1 (0.85%) MS Visio
Business Applications
1 6 (5.13%) Elite 3E
2 1 (0.85%) Remedy ITSM
Cloud Services
1 33 (28.21%) Microsoft 365
2 29 (24.79%) Azure
3 13 (11.11%) Entra ID
4 10 (8.55%) AWS
5 7 (5.98%) SaaS
6 2 (1.71%) Power Platform
7 1 (0.85%) Azure DevOps
7 1 (0.85%) Azure Key Vault
7 1 (0.85%) Datadog
7 1 (0.85%) Microsoft Copilot
7 1 (0.85%) OneDrive
7 1 (0.85%) Power Automate
Communications & Networking
1 6 (5.13%) DHCP
1 6 (5.13%) DNS
1 6 (5.13%) VPN
1 6 (5.13%) WAN
2 5 (4.27%) LAN
2 5 (4.27%) Structured Cabling
2 5 (4.27%) TCP/IP
3 3 (2.56%) Network Security
4 2 (1.71%) Firewall
4 2 (1.71%) WLAN
5 1 (0.85%) ISDN
5 1 (0.85%) PSTN
5 1 (0.85%) RTP
5 1 (0.85%) SD-WAN
5 1 (0.85%) SSH
5 1 (0.85%) Unified Communications
5 1 (0.85%) VLAN
5 1 (0.85%) VoIP
Database & Business Intelligence
1 3 (2.56%) MySQL
2 2 (1.71%) Power BI
2 2 (1.71%) SQL Server
3 1 (0.85%) Azure SQL Database
3 1 (0.85%) Oracle Reports
3 1 (0.85%) SQLPlus
Development Applications
1 30 (25.64%) JIRA
General
1 84 (71.79%) Social Skills
2 22 (18.80%) Finance
2 22 (18.80%) Organisational Skills
3 12 (10.26%) Law
3 12 (10.26%) Legal
4 11 (9.40%) Analytical Skills
5 7 (5.98%) Public Sector
6 2 (1.71%) Influencing Skills
7 1 (0.85%) Banking
7 1 (0.85%) Documentation Skills
7 1 (0.85%) Police
7 1 (0.85%) Social Housing
Job Titles
1 27 (23.08%) Analyst
2 25 (21.37%) IT Support
3 23 (19.66%) Developer
3 23 (19.66%) JIRA Developer
4 19 (16.24%) Lead
5 17 (14.53%) IT Analyst
5 17 (14.53%) Support Analyst
6 14 (11.97%) IT Support Analyst
7 13 (11.11%) IT Manager
8 12 (10.26%) Support Team Leader
8 12 (10.26%) Team Leader
9 10 (8.55%) Service Manager
10 8 (6.84%) 2nd Line Support
10 8 (6.84%) Service Analyst
11 7 (5.98%) IT Engineer
11 7 (5.98%) Service Desk Manager
12 6 (5.13%) 3rd Line Engineer
12 6 (5.13%) IT Services Manager
12 6 (5.13%) Service Desk Support
12 6 (5.13%) Service Desk Team Leader
Libraries, Frameworks & Software Standards
1 1 (0.85%) Oracle Fusion
Miscellaneous
1 8 (6.84%) Onboarding
2 6 (5.13%) Culture of Ownership
2 6 (5.13%) Management Information System
3 5 (4.27%) Data Centre
4 4 (3.42%) Analytical Mindset
5 2 (1.71%) Cyber Security Posture
5 2 (1.71%) Enterprise Software
6 1 (0.85%) Cloud Native
6 1 (0.85%) CMDB
6 1 (0.85%) Fat Client
6 1 (0.85%) Legacy Systems
6 1 (0.85%) Self-Motivation
6 1 (0.85%) Tandem
6 1 (0.85%) Thin Client
6 1 (0.85%) Video Conferencing
6 1 (0.85%) Virtual Team
Operating Systems
1 23 (19.66%) Windows
2 8 (6.84%) Apple iOS
3 7 (5.98%) Windows 10
4 5 (4.27%) Linux
4 5 (4.27%) Windows Server
5 3 (2.56%) Mac OS
6 1 (0.85%) Unix
Processes & Methodologies
1 117 (100.00%) ITIL
2 65 (55.56%) ITSM
3 61 (52.14%) Service Management
4 51 (43.59%) Problem-Solving
5 48 (41.03%) Continuous Improvement
6 32 (27.35%) Incident Management
7 31 (26.50%) Change Management
8 30 (25.64%) Computer Science
9 25 (21.37%) Service Delivery
10 24 (20.51%) Asset Management
11 21 (17.95%) Customer Service
12 19 (16.24%) User Experience
13 14 (11.97%) Stakeholder Management
14 13 (11.11%) Risk Management
14 13 (11.11%) Stakeholder Engagement
15 10 (8.55%) Business Continuity
15 10 (8.55%) Disaster Recovery
16 9 (7.69%) DevOps
16 9 (7.69%) Project Management
16 9 (7.69%) Service Design
Programming Languages
1 31 (26.50%) PowerShell
2 23 (19.66%) JavaScript
3 5 (4.27%) SQL
4 2 (1.71%) Python
5 1 (0.85%) VB
Qualifications
1 47 (40.17%) Degree
2 9 (7.69%) Azure Certification
2 9 (7.69%) Microsoft Certification
3 7 (5.98%) Cisco Certification
4 6 (5.13%) Network+ Certification
5 5 (4.27%) CCNA
5 5 (4.27%) Computer Science Degree
5 5 (4.27%) PMI Certification
5 5 (4.27%) PMP
6 4 (3.42%) AWS Certification
6 4 (3.42%) AWS Certified Solutions Architect
6 4 (3.42%) Master's Degree
7 3 (2.56%) BPSS Clearance
7 3 (2.56%) PRINCE2 Certification
7 3 (2.56%) Security Cleared
8 2 (1.71%) A+ Certification
8 2 (1.71%) CCIE
8 2 (1.71%) ITIL Certification
8 2 (1.71%) MCITP
8 2 (1.71%) Microsoft Certified Professional
Quality Assurance & Compliance
1 5 (4.27%) SLA
2 4 (3.42%) Cyber Essentials
2 4 (3.42%) Cyber Essentials PLUS
2 4 (3.42%) PMO
2 4 (3.42%) QA
3 3 (2.56%) ISO/IEC 27001
4 2 (1.71%) GDPR
4 2 (1.71%) ISO/IEC 20000
5 1 (0.85%) Data Quality
System Software
1 22 (18.80%) Active Directory
2 6 (5.13%) Virtual Desktop
3 1 (0.85%) Docker
3 1 (0.85%) Firmware
3 1 (0.85%) Virtual Machines
3 1 (0.85%) VMware Infrastructure
Systems Management
1 10 (8.55%) Microsoft Intune
2 2 (1.71%) Kubernetes
2 2 (1.71%) SCCM
2 2 (1.71%) Terraform
3 1 (0.85%) AirWatch
3 1 (0.85%) Autotask
3 1 (0.85%) EMC NetWorker
3 1 (0.85%) FortiGate
3 1 (0.85%) Grafana
3 1 (0.85%) Prometheus
3 1 (0.85%) Single Sign-On
Vendors
1 38 (32.48%) Microsoft
2 23 (19.66%) Atlassian
3 15 (12.82%) ServiceNow
4 13 (11.11%) Cisco
5 6 (5.13%) arcserve
5 6 (5.13%) iManage
5 6 (5.13%) Veeam
6 3 (2.56%) Apple
6 3 (2.56%) Aruba
6 3 (2.56%) HP
7 2 (1.71%) Concur
7 2 (1.71%) Fortinet
7 2 (1.71%) Salesforce
7 2 (1.71%) SAP
8 1 (0.85%) Gemalto
8 1 (0.85%) IBM
8 1 (0.85%) Ivanti
8 1 (0.85%) Oracle
8 1 (0.85%) SolarWinds
8 1 (0.85%) Thales