Period
to 20 October 2017

The following table provides summary statistics for permanent job vacancies with a requirement for ITIL Foundation Certificate qualifications. Included is a benchmarking guide to the salaries offered over the 6 months to 20 October 2017 with a comparison to the same period in the previous 2 years.

ITIL Foundation Certificate
UK
6 months to
20 Oct 2017
Same period 2016 Same period 2015
Rank 841 848 871
Rank change year-on-year +7 +23 -8
Permanent jobs citing ITIL Foundation Certificate 359 388 466
As % of all permanent IT jobs advertised in the UK 0.21% 0.20% 0.21%
As % of the Qualifications category 0.85% 0.77% 0.78%
Number of salaries quoted 276 324 386
UK median annual salary £40,000 £35,000 £35,000
Median salary % change year-on-year +14.29% - +15.70%
10th Percentile £24,250 £21,500 £19,563
90th Percentile £58,750 £60,000 £57,500
UK excluding London median annual salary £36,111 £34,000 £32,500
% change year-on-year +6.21% +4.62% +18.18%

ITIL Foundation Certificate is in the Academic Qualifications and Professional Certifications category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for academic qualifications or professional certifications.

All Academic and Professional Certifications
UK
Permanent vacancies requiring academic qualifications or professional certifications 42204 50277 60086
As % of all permanent IT jobs advertised in the UK 24.22% 26.33% 27.39%
Number of salaries quoted 32409 40383 47924
UK median annual salary £46,500 £45,000 £45,000
Median salary % change year-on-year +3.33% - +2.27%
10th Percentile £26,000 £26,250 £25,750
90th Percentile £77,500 £76,250 £73,750
UK excluding London median annual salary £42,500 £42,500 £40,000
% change year-on-year - +6.25% -

ITIL Foundation Certificate
Job Vacancy Trend

Job postings citing ITIL Foundation Certificate as a percentage of all IT jobs advertised.

Job vacancy trend for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL Foundation Certificate.

Salary trend for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Salary Histogram

The salary distribution of IT jobs citing ITIL Foundation Certificate over the 6 months to 20 October 2017.

Salary histogram for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Top 15 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL Foundation Certificate within the UK over the 6 months to 20 October 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +30 333 £40,000 +6.67% 11
UK excluding London 0 234 £36,111 +6.21% 8
London +38 103 £46,250 +23.33% 4
North of England -2 61 £28,000 -25.33% 1
South West +22 51 £45,000 +28.57% 3
Midlands +63 49 £35,000 +5.26%
South East 0 40 £40,000 +45.45% 3
West Midlands +40 37 £32,500 -12.16%
Yorkshire +32 34 £28,000 -20.00%
East of England -14 24 £50,000 +16.41%
North East +32 15 £25,000 -9.09% 1
East Midlands +44 12 £40,000 +23.08%
North West -33 12 £45,000 +20.00%
Wales +2 6 £45,000 +69.81% 1
Scotland -2 3 £27,500 -38.89%

For the 6 months to 20 October 2017, IT jobs citing ITIL Foundation Certificate also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads with a requirement for ITIL Foundation Certificate.

1 359 (100.00%) ITIL
2 146 (40.67%) Windows
3 123 (34.26%) Microsoft
4 113 (31.48%) Analytical Skills
5 89 (24.79%) SQL
6 79 (22.01%) Active Directory
7 78 (21.73%) Service Delivery
8 72 (20.06%) Security Cleared
9 71 (19.78%) DNS
10 69 (19.22%) Service Management
11 68 (18.94%) Firewall
12 64 (17.83%) Cisco Certification
13 63 (17.55%) Microsoft Office
14 62 (17.27%) DHCP
15 59 (16.43%) CCNA
15 59 (16.43%) Root Cause Analysis
16 58 (16.16%) DV Cleared
17 55 (15.32%) VMware
17 55 (15.32%) CISSP
17 55 (15.32%) Linux
18 54 (15.04%) Microsoft Certification
18 54 (15.04%) SC Cleared
19 53 (14.76%) Incident Management
20 50 (13.93%) TCP/IP
20 50 (13.93%) SLA
21 48 (13.37%) Finance
22 46 (12.81%) Change Management
22 46 (12.81%) Problem Management
23 43 (11.98%) WAN
23 43 (11.98%) Windows Server

ITIL Foundation Certificate
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 35 (9.75%) MS Exchange
2 22 (6.13%) IIS
3 18 (5.01%) Skype for Business
4 17 (4.74%) SharePoint
5 7 (1.95%) Apache
5 7 (1.95%) Exchange Server 2010
6 6 (1.67%) Confluence
7 5 (1.39%) Blackberry Enterprise Server
7 5 (1.39%) Exchange Server 2003
7 5 (1.39%) Exchange Server 2013
8 2 (0.56%) Exchange Server 2007
8 2 (0.56%) SharePoint Server
9 1 (0.28%) CMS
Applications
1 63 (17.55%) Microsoft Office
2 18 (5.01%) Microsoft Excel
3 8 (2.23%) MS Visio
4 5 (1.39%) Microsoft PowerPoint
5 4 (1.11%) Acrobat
6 1 (0.28%) InfoPath
Business Applications
1 17 (4.74%) RiskWrite
2 9 (2.51%) Remedy ITSM
3 7 (1.95%) assyst
3 7 (1.95%) SAP PM
4 3 (0.84%) Dynamics AX
5 1 (0.28%) Dynamics CRM
Cloud Services
1 26 (7.24%) Office 365
2 15 (4.18%) Microsoft Azure
3 5 (1.39%) Amazon AWS
3 5 (1.39%) G Suite
4 3 (0.84%) SaaS
4 3 (0.84%) Yammer
5 2 (0.56%) Cloud Computing
5 2 (0.56%) Mimecast
5 2 (0.56%) PaaS
6 1 (0.28%) IaaS
6 1 (0.28%) OneDrive
Communications & Networking
1 71 (19.78%) DNS
2 68 (18.94%) Firewall
3 62 (17.27%) DHCP
4 50 (13.93%) TCP/IP
5 43 (11.98%) WAN
6 38 (10.58%) HTTP
7 36 (10.03%) FTP
7 36 (10.03%) LAN
7 36 (10.03%) SMTP
7 36 (10.03%) X.400
8 32 (8.91%) Network Security
9 29 (8.08%) VPN
10 25 (6.96%) DMZ
10 25 (6.96%) VoIP
11 18 (5.01%) Internet
12 15 (4.18%) VLAN
13 13 (3.62%) SAN
14 11 (3.06%) 802.11
14 11 (3.06%) Cisco ASA
14 11 (3.06%) Wi-Fi
Database & Business Intelligence
1 25 (6.96%) SQL Server
2 12 (3.34%) Data Warehouse
3 11 (3.06%) Oracle Database
4 8 (2.23%) Oracle Database 12c
4 8 (2.23%) PowerCenter
5 7 (1.95%) BusinessObjects
6 4 (1.11%) Relational Database
7 3 (0.84%) SQL Server 2008
8 2 (0.56%) Blockchain
8 2 (0.56%) DB2
8 2 (0.56%) Geospatial Data
8 2 (0.56%) GIS
8 2 (0.56%) MySQL
8 2 (0.56%) Power BI
8 2 (0.56%) RDBMS
9 1 (0.28%) PostgreSQL
9 1 (0.28%) SQL Server 2014
Development Applications
1 18 (5.01%) JIRA
2 17 (4.74%) Eclipse
2 17 (4.74%) VersionOne
3 3 (0.84%) ClearQuest
3 3 (0.84%) Mercurial
4 2 (0.56%) Gatling
4 2 (0.56%) JMeter
4 2 (0.56%) LoadRunner
4 2 (0.56%) Visual Studio
5 1 (0.28%) Rational DOORS
5 1 (0.28%) RequisitePro
General
1 48 (13.37%) Finance
2 13 (3.62%) Retail
3 11 (3.06%) Manufacturing
4 8 (2.23%) Law
5 4 (1.11%) Banking
6 3 (0.84%) Advertising
6 3 (0.84%) Telecoms
7 2 (0.56%) Legal
7 2 (0.56%) Marketing
8 1 (0.28%) Investment Banking
8 1 (0.28%) Publishing
Job Titles
1 120 (33.43%) Analyst
2 58 (16.16%) Applications Support
3 45 (12.53%) Applications Support Analyst
4 40 (11.14%) Support Analyst
5 36 (10.03%) Service Analyst
6 33 (9.19%) Network Engineer
7 25 (6.96%) Service Manager
8 24 (6.69%) Network Security Engineer
8 24 (6.69%) Security Engineer
9 21 (5.85%) SQL Analyst
10 20 (5.57%) IT Manager
10 20 (5.57%) Support Engineer
11 19 (5.29%) Technical Analyst
11 19 (5.29%) Technical Support
11 19 (5.29%) Technical Support Analyst
12 18 (5.01%) 2nd Line Support
13 17 (4.74%) SQL Support Analyst
14 16 (4.46%) 3rd Line Support
14 16 (4.46%) Team Leader
15 15 (4.18%) Service Desk Analyst
Libraries, Frameworks & Software Standards
1 11 (3.06%) 802.1X
2 6 (1.67%) XML
3 5 (1.39%) .NET
4 4 (1.11%) ASP.NET
4 4 (1.11%) SOAP
5 3 (0.84%) Web Services
5 3 (0.84%) XSLT
6 2 (0.56%) .NET Framework
6 2 (0.56%) ASP.NET Web Forms
6 2 (0.56%) LAMP
6 2 (0.56%) Middleware
7 1 (0.28%) JSON
7 1 (0.28%) ODBC
7 1 (0.28%) REST
7 1 (0.28%) RESTful
7 1 (0.28%) WCF
Miscellaneous
1 113 (31.48%) Analytical Skills
2 36 (10.03%) CESG
3 23 (6.41%) Management Information System
4 19 (5.29%) Data Centre
5 17 (4.74%) iSeries
6 14 (3.90%) Clustering
6 14 (3.90%) FMCG
7 9 (2.51%) Virtual Team
8 8 (2.23%) Linux Command Line
9 6 (1.67%) Video Conferencing
10 5 (1.39%) Blackberry
10 5 (1.39%) CCTV
10 5 (1.39%) CMDB
11 4 (1.11%) Computer Science
11 4 (1.11%) Driving Licence
11 4 (1.11%) Public Cloud
12 3 (0.84%) Fintech
12 3 (0.84%) HP Storage
12 3 (0.84%) Private Cloud
12 3 (0.84%) User Experience
Operating Systems
1 146 (40.67%) Windows
2 55 (15.32%) Linux
3 43 (11.98%) Windows Server
4 42 (11.70%) Windows 10
5 31 (8.64%) Windows Server 2008
6 30 (8.36%) Windows 7
7 29 (8.08%) Windows Server 2012
8 21 (5.85%) Unix
9 13 (3.62%) Windows 8
10 11 (3.06%) Windows Vista
11 10 (2.79%) Windows Server 2003
12 8 (2.23%) CentOS
13 5 (1.39%) Windows XP
14 3 (0.84%) Debian
14 3 (0.84%) Solaris
15 2 (0.56%) Android
15 2 (0.56%) Data ONTAP
15 2 (0.56%) Windows 2000
16 1 (0.28%) Mac OS X
16 1 (0.28%) SUSE
Processes & Methodologies
1 359 (100.00%) ITIL
2 78 (21.73%) Service Delivery
3 69 (19.22%) Service Management
4 59 (16.43%) Root Cause Analysis
5 53 (14.76%) Incident Management
6 46 (12.81%) Change Management
6 46 (12.81%) Problem Management
7 35 (9.75%) ITSM
8 31 (8.64%) Information Security
8 31 (8.64%) Release Management
8 31 (8.64%) Trend Analysis
9 30 (8.36%) Performance Tuning
10 28 (7.80%) Business Intelligence
10 28 (7.80%) ERP
11 27 (7.52%) Infrastructure Management
11 27 (7.52%) Virtual Environments
12 26 (7.24%) Change Control
13 24 (6.69%) Agile Software Development
14 21 (5.85%) Security Monitoring
14 21 (5.85%) SIEM
Programming Languages
1 89 (24.79%) SQL
2 12 (3.34%) PL/SQL
2 12 (3.34%) T-SQL
3 11 (3.06%) PowerShell
4 8 (2.23%) Shell Script
5 5 (1.39%) VB
6 4 (1.11%) C#
7 3 (0.84%) C
8 1 (0.28%) AWK
8 1 (0.28%) Bash Shell
Qualifications
1 72 (20.06%) Security Cleared
2 64 (17.83%) Cisco Certification
3 59 (16.43%) CCNA
4 58 (16.16%) DV Cleared
5 55 (15.32%) CISSP
6 54 (15.04%) Microsoft Certification
6 54 (15.04%) SC Cleared
7 41 (11.42%) MCSE
8 33 (9.19%) Degree
9 26 (7.24%) MCSA
10 25 (6.96%) MCP
11 17 (4.74%) CISM
12 16 (4.46%) CCNP
13 12 (3.34%) CISMP
14 11 (3.06%) Master's Degree
15 10 (2.79%) CompTIA Security+
15 10 (2.79%) Security+ Certification
16 7 (1.95%) CEH
16 7 (1.95%) GCIH
16 7 (1.95%) GSEC
Quality Assurance & Compliance
1 50 (13.93%) SLA
2 6 (1.67%) ISO/IEC 27001
3 5 (1.39%) ISO/IEC 20000
4 3 (0.84%) GDPR
4 3 (0.84%) QA
5 2 (0.56%) Data Quality
5 2 (0.56%) HL7
5 2 (0.56%) ISO 9000
5 2 (0.56%) PMO
5 2 (0.56%) Solvency II
6 1 (0.28%) ISO 22301
6 1 (0.28%) ISO/IEC 27005
6 1 (0.28%) PCI DSS
System Software
1 79 (22.01%) Active Directory
2 39 (10.86%) VMware Infrastructure
3 38 (10.58%) vSphere
4 14 (3.90%) Hyper-V
5 9 (2.51%) XenDesktop
6 8 (2.23%) Microsoft Virtual Server
6 8 (2.23%) Virtual Servers
7 7 (1.95%) Virtual Desktop
7 7 (1.95%) VMware ESXi
8 5 (1.39%) XenApp
9 4 (1.11%) Firmware
9 4 (1.11%) ISA Server
9 4 (1.11%) XenServer
10 3 (0.84%) Docker
11 2 (0.56%) iptables
11 2 (0.56%) ProxySG
11 2 (0.56%) Virtual Machines
12 1 (0.28%) BitLocker
Systems Management
1 32 (8.91%) SCCM
2 17 (4.74%) SCOM
3 13 (3.62%) WSUS
4 8 (2.23%) AirWatch
5 7 (1.95%) EMC NetWorker
6 6 (1.67%) Control-M
7 4 (1.11%) HP SIM
7 4 (1.11%) Microsoft Clustering
7 4 (1.11%) OpenView
8 3 (0.84%) vCenter Server
9 2 (0.56%) Iperf
9 2 (0.56%) Kubernetes
9 2 (0.56%) SolarWinds Orion
9 2 (0.56%) Systems Management Server (SMS)
10 1 (0.28%) Backup Exec
10 1 (0.28%) DameWare
10 1 (0.28%) ServiceCenter
10 1 (0.28%) Tivoli
Vendors
1 123 (34.26%) Microsoft
2 55 (15.32%) VMware
3 40 (11.14%) Oracle
4 31 (8.64%) Cisco
5 28 (7.80%) Citrix
6 26 (7.24%) SAP
7 25 (6.96%) HP
8 24 (6.69%) Workday
9 21 (5.85%) Remedy
10 15 (4.18%) ArcSight
11 14 (3.90%) Sun
12 13 (3.62%) Dell
13 12 (3.34%) Red Hat
14 9 (2.51%) ServiceNow
14 9 (2.51%) Splunk
15 8 (2.23%) BMC
15 8 (2.23%) Informatica
16 7 (1.95%) EMC
17 6 (1.67%) EXASOL
17 6 (1.67%) Tableau