ITIL Foundation Certificate Job Trends

ITIL Foundation Certificate
UK

The table below provides summary statistics for permanent job vacancies with a requirement for ITIL Foundation Certificate qualifications. It includes a benchmarking guide to the salaries offered over the 6 months leading up to 10 May 2026, comparing them to the same period in the previous two years.

6 months to
10 May 2026
Same period 2025 Same period 2024
Rank 634 563 726
Rank change year-on-year -71 +163 +57
Permanent jobs citing ITIL Foundation Certificate 79 83 158
As % of all permanent jobs in the UK 0.087% 0.19% 0.16%
As % of the Qualifications category 0.36% 0.48% 0.61%
Number of salaries quoted 51 67 106
10th Percentile £25,500 £31,350 £26,750
25th Percentile £33,000 £36,250 £29,188
Median annual salary (50th Percentile) £42,500 £42,500 £42,000
Median % change year-on-year - +1.19% +15.40%
75th Percentile £62,500 £60,000 £59,000
90th Percentile £85,000 £63,100 £67,500
UK excluding London median annual salary £37,500 £42,000 £37,500
% change year-on-year -10.71% +12.00% +7.14%

All Academic and Professional Certifications
UK

ITIL Foundation Certificate falls under the Academic Qualifications and Professional Certifications category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring academic qualifications or professional certifications.

Permanent vacancies requiring academic qualifications or professional certifications 21,885 17,397 25,979
As % of all permanent jobs advertised in the UK 24.09% 39.76% 26.92%
Number of salaries quoted 9,044 7,735 17,218
10th Percentile £29,000 £31,250 £28,250
25th Percentile £41,250 £41,250 £38,355
Median annual salary (50th Percentile) £60,000 £55,000 £54,237
Median % change year-on-year +9.09% +1.41% -7.29%
75th Percentile £77,500 £73,750 £71,000
90th Percentile £92,500 £92,500 £87,500
UK excluding London median annual salary £53,750 £51,999 £50,000
% change year-on-year +3.37% +4.00% -1.96%

ITIL Foundation Certificate
Job Vacancy Trend

Historical trend showing the proportion of permanent IT job postings citing ITIL Foundation Certificate relative to all permanent IT jobs advertised.

ITIL Foundation Certificate job vacancy trend in the UK

ITIL Foundation Certificate
Salary Trend

Salary distribution trend for jobs in the UK citing ITIL Foundation Certificate.

Salary distribution trend for jobs in the UK citing ITIL Foundation Certificate

ITIL Foundation Certificate
Salary Histogram

Salary distribution for jobs citing ITIL Foundation Certificate over the 6 months to 10 May 2026.

Salary histogram for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Top 14 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL Foundation Certificate within the UK over the 6 months to 10 May 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England -39 73 £42,000 -0.69% 14
UK excluding London -58 52 £37,500 -10.71% 9
North of England -38 25 £35,500 +1.53% 1
London -7 24 £65,000 +30.00% 6
Work from Home +17 21 £45,000 +7.14% 9
Yorkshire -48 19 £27,000 -10.00%
South East -23 13 £41,000 -21.15% 4
Midlands -17 8 £45,000 -25.00% 2
West Midlands -26 8 £45,000 -25.00% 1
North East -41 4 £105,000 +172.73%
South West -55 4 £28,250 -46.19%
North West +2 2 £37,721 +6.26% 1
Scotland -11 1 - -
East of England -15 1 £41,000 -2.38% 1

ITIL Foundation Certificate
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 12 (15.19%) SharePoint
2 8 (10.13%) Microsoft Exchange
3 1 (1.27%) Apache
3 1 (1.27%) CMS
3 1 (1.27%) IIS
3 1 (1.27%) Tomcat
3 1 (1.27%) WordPress
Applications
1 8 (10.13%) Microsoft Office
2 3 (3.80%) Microsoft Excel
3 1 (1.27%) Acrobat
3 1 (1.27%) Microsoft Project
3 1 (1.27%) MS Visio
Business Applications
1 6 (7.59%) Elite 3E
2 2 (2.53%) Remedy ITSM
3 1 (1.27%) SAP S/4HANA
Cloud Services
1 28 (35.44%) Microsoft 365
2 19 (24.05%) Azure
3 8 (10.13%) Entra ID
4 6 (7.59%) AWS
4 6 (7.59%) SaaS
5 4 (5.06%) GCP
6 3 (3.80%) Azure Sentinel
6 3 (3.80%) Cloudflare
6 3 (3.80%) OneDrive
7 2 (2.53%) Azure DevOps
7 2 (2.53%) Datadog
7 2 (2.53%) IaaS
7 2 (2.53%) PaaS
8 1 (1.27%) Power Automate
8 1 (1.27%) Power Platform
Communications & Networking
1 15 (18.99%) LAN
1 15 (18.99%) WAN
2 14 (17.72%) DNS
3 10 (12.66%) DHCP
4 6 (7.59%) Structured Cabling
5 4 (5.06%) TCP/IP
5 4 (5.06%) VPN
6 3 (3.80%) SSL
7 2 (2.53%) Firewall
8 1 (1.27%) Internet
8 1 (1.27%) Network Security
8 1 (1.27%) SD-WAN
8 1 (1.27%) VLAN
Database & Business Intelligence
1 6 (7.59%) SQL Server
2 4 (5.06%) PostgreSQL
3 3 (3.80%) MySQL
4 2 (2.53%) SQLPlus
5 1 (1.27%) Azure SQL Database
5 1 (1.27%) Power BI
Development Applications
1 10 (12.66%) JIRA
2 1 (1.27%) Bitbucket
2 1 (1.27%) Git
2 1 (1.27%) GitLab
2 1 (1.27%) Jenkins
General
1 41 (51.90%) Social Skills
2 21 (26.58%) Analytical Skills
3 16 (20.25%) Finance
4 10 (12.66%) Law
4 10 (12.66%) Legal
5 6 (7.59%) Public Sector
6 5 (6.33%) Banking
7 3 (3.80%) Games
7 3 (3.80%) Influencing Skills
8 2 (2.53%) Inclusion and Diversity
8 2 (2.53%) Organisational Skills
9 1 (1.27%) Documentation Skills
9 1 (1.27%) Social Housing
Job Titles
1 20 (25.32%) IT Support
2 19 (24.05%) Lead
3 13 (16.46%) Team Leader
4 11 (13.92%) Analyst
4 11 (13.92%) Service Manager
5 10 (12.66%) IT Manager
5 10 (12.66%) IT Support Technician
5 10 (12.66%) IT Technician
5 10 (12.66%) Support Technician
6 9 (11.39%) Support Team Leader
7 8 (10.13%) 2nd Line Support
8 7 (8.86%) Service Desk Support
9 6 (7.59%) Data Centre Engineer
9 6 (7.59%) IT Services Manager
9 6 (7.59%) IT Support Manager
9 6 (7.59%) Service Desk Manager
9 6 (7.59%) Service Desk Team Leader
9 6 (7.59%) Service Support Manager
10 5 (6.33%) Delivery Manager
10 5 (6.33%) Developer
Libraries, Frameworks & Software Standards
1 1 (1.27%) Ajax
1 1 (1.27%) CodeIgniter
1 1 (1.27%) CSS
1 1 (1.27%) CSS3
1 1 (1.27%) HTML
1 1 (1.27%) HTML5
1 1 (1.27%) jQuery
1 1 (1.27%) JSON
1 1 (1.27%) Laravel
1 1 (1.27%) REST
Miscellaneous
1 14 (17.72%) Driving Licence
2 8 (10.13%) Data Centre
2 8 (10.13%) Onboarding
3 6 (7.59%) Culture of Ownership
4 5 (6.33%) Security Operations Centre
5 4 (5.06%) Analytical Mindset
6 3 (3.80%) Cyber Defence
6 3 (3.80%) Linux Command Line
7 2 (2.53%) Cloud Native
7 2 (2.53%) CSOC
7 2 (2.53%) Management Information System
7 2 (2.53%) Self-Motivation
8 1 (1.27%) Fat Client
8 1 (1.27%) Thin Client
8 1 (1.27%) Video Conferencing
8 1 (1.27%) Virtual Team
Operating Systems
1 37 (46.84%) Windows
2 19 (24.05%) Windows Server
3 10 (12.66%) Linux
4 5 (6.33%) Apple iOS
4 5 (6.33%) Mac OS
5 4 (5.06%) Windows 10
6 2 (2.53%) Unix
Processes & Methodologies
1 79 (100.00%) ITIL
2 36 (45.57%) Problem-Solving
3 35 (44.30%) ITSM
4 28 (35.44%) Continuous Improvement
5 27 (34.18%) Service Management
6 26 (32.91%) Service Delivery
7 16 (20.25%) Customer Service
7 16 (20.25%) Cybersecurity
8 12 (15.19%) Computer Science
8 12 (15.19%) Incident Management
8 12 (15.19%) Stakeholder Management
9 10 (12.66%) Problem Management
10 8 (10.13%) AI
10 8 (10.13%) Knowledge Transfer
11 7 (8.86%) Agile
11 7 (8.86%) Change Management
11 7 (8.86%) Containerisation
11 7 (8.86%) Mentoring
11 7 (8.86%) Security Operations
11 7 (8.86%) Stakeholder Engagement
Programming Languages
1 9 (11.39%) PowerShell
2 8 (10.13%) Python
2 8 (10.13%) SQL
3 5 (6.33%) JavaScript
4 2 (2.53%) VB
5 1 (1.27%) Bash
5 1 (1.27%) Bicep
5 1 (1.27%) PHP
Qualifications
1 18 (22.78%) Degree
2 14 (17.72%) Network+ Certification
3 11 (13.92%) Security Cleared
4 9 (11.39%) SC Cleared
5 8 (10.13%) A+ Certification
5 8 (10.13%) CCNA
5 8 (10.13%) Cisco Certification
6 6 (7.59%) Azure Certification
6 6 (7.59%) Microsoft Certification
7 4 (5.06%) DV Cleared
7 4 (5.06%) NVQ Level 3
8 3 (3.80%) CompTIA Security+
9 2 (2.53%) AWS Certification
9 2 (2.53%) AWS Certified Solutions Architect
9 2 (2.53%) CISA
9 2 (2.53%) CISM
9 2 (2.53%) Computer Science Degree
9 2 (2.53%) ITIL Certification
9 2 (2.53%) Master's Degree
9 2 (2.53%) MOS
Quality Assurance & Compliance
1 9 (11.39%) SLA
2 2 (2.53%) Cyber Essentials
2 2 (2.53%) Cyber Essentials PLUS
3 1 (1.27%) GDPR
3 1 (1.27%) ISO/IEC 20000
3 1 (1.27%) ISO/IEC 27001
3 1 (1.27%) QA
3 1 (1.27%) Sarbanes-Oxley
System Software
1 30 (37.97%) Active Directory
2 5 (6.33%) Docker
3 1 (1.27%) Firmware
3 1 (1.27%) Virtual Desktop
3 1 (1.27%) Virtual Machines
3 1 (1.27%) VMware Infrastructure
Systems Management
1 5 (6.33%) Microsoft Intune
2 4 (5.06%) Kubernetes
2 4 (5.06%) Terraform
3 3 (3.80%) Graylog
4 2 (2.53%) Ansible
4 2 (2.53%) Control-M
4 2 (2.53%) Grafana
4 2 (2.53%) Prometheus
5 1 (1.27%) AirWatch
5 1 (1.27%) EMC NetWorker
5 1 (1.27%) FortiGate
Vendors
1 41 (51.90%) Microsoft
2 14 (17.72%) ServiceNow
3 6 (7.59%) Cisco
3 6 (7.59%) iManage
4 4 (5.06%) Atlassian
5 3 (3.80%) Google
5 3 (3.80%) Oracle
6 2 (2.53%) Apple
6 2 (2.53%) BMC
6 2 (2.53%) Remedy
6 2 (2.53%) SolarWinds
7 1 (1.27%) Adobe
7 1 (1.27%) Citrix
7 1 (1.27%) Fortinet
7 1 (1.27%) Freshdesk
7 1 (1.27%) Ivanti
7 1 (1.27%) SAP
7 1 (1.27%) VMware