ITIL Foundation Certificate Job Trends

ITIL Foundation Certificate
UK

The table below provides summary statistics for permanent job vacancies with a requirement for ITIL Foundation Certificate qualifications. It includes a benchmarking guide to the salaries offered over the 6 months leading up to 26 September 2026, comparing them to the same period in the previous two years.

6 months to
26 Sep 2026
Same period 2025 Same period 2024
Rank 720 560 655
Rank change year-on-year -160 +95 -35
Permanent jobs citing ITIL Foundation Certificate 96 104 130
As % of all permanent jobs in the UK 0.082% 0.21% 0.17%
As % of the Qualifications category 0.46% 0.61% 0.62%
Number of salaries quoted 68 91 77
10th Percentile £25,625 £30,500 £30,875
25th Percentile £30,000 £32,991 £36,250
Median annual salary (50th Percentile) £42,250 £42,085 £42,500
Median % change year-on-year +0.39% -0.98% -10.53%
75th Percentile £52,625 £55,875 £54,000
90th Percentile £72,250 £64,500 £67,500
UK excluding London median annual salary £37,500 £37,250 £40,000
% change year-on-year +0.67% -6.88% -11.11%

All Academic and Professional Certifications
UK

ITIL Foundation Certificate falls under the Academic Qualifications and Professional Certifications category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring academic qualifications or professional certifications.

Permanent vacancies requiring academic qualifications or professional certifications 20,646 17,099 21,112
As % of all permanent jobs advertised in the UK 17.58% 34.54% 27.63%
Number of salaries quoted 11,510 7,447 9,354
10th Percentile £32,000 £29,000 £31,250
25th Percentile £44,000 £37,000 £42,415
Median annual salary (50th Percentile) £60,000 £55,000 £56,525
Median % change year-on-year +9.09% -2.70% -3.79%
75th Percentile £80,000 £73,750 £75,000
90th Percentile £97,500 £90,000 £90,000
UK excluding London median annual salary £57,500 £49,000 £52,500
% change year-on-year +17.35% -6.67% -

ITIL Foundation Certificate
Job Vacancy Trend

Historical trend showing the proportion of permanent IT job postings citing ITIL Foundation Certificate relative to all permanent IT jobs advertised.

ITIL Foundation Certificate job vacancy trend in the UK

ITIL Foundation Certificate
Salary Trend

Salary distribution trend for jobs in the UK citing ITIL Foundation Certificate.

Salary distribution trend for jobs in the UK citing ITIL Foundation Certificate

ITIL Foundation Certificate
Salary Histogram

Salary distribution for jobs citing ITIL Foundation Certificate over the 6 months to 26 September 2026.

Salary histogram for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Top 16 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL Foundation Certificate within the UK over the 6 months to 26 September 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England -140 86 £42,000 +2.33% 70
UK excluding London -158 72 £37,500 +0.67% 53
North of England -59 26 £27,500 -19.12% 13
Work from Home -66 21 £51,250 +42.94% 31
South East -36 18 £42,500 +6.44% 16
London -71 17 £60,000 +9.09% 21
Yorkshire -37 14 £26,250 -15.32% 6
Midlands -46 12 £45,000 -17.43% 15
North West -26 11 £27,500 -23.30% 5
South West -78 7 - - 3
East of England -33 6 £38,250 +17.69% 4
West Midlands -41 6 £33,100 -39.27% 7
East Midlands - 6 £45,000 - 8
Scotland +11 2 - - 2
Wales -65 1 £48,500 +85.39%
North East -69 1 £26,000 -31.58% 2

ITIL Foundation Certificate
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 13 (13.54%) Microsoft Exchange
2 11 (11.46%) SharePoint
3 5 (5.21%) IIS
4 4 (4.17%) OpenStack
5 2 (2.08%) Confluence
5 2 (2.08%) nginx
6 1 (1.04%) Apache
6 1 (1.04%) CMS
6 1 (1.04%) Tomcat
6 1 (1.04%) WordPress
Applications
1 7 (7.29%) Microsoft Office
2 2 (2.08%) Microsoft Excel
Business Applications
1 11 (11.46%) Remedy ITSM
2 4 (4.17%) Payment Gateway
2 4 (4.17%) Shopify
3 2 (2.08%) Integrated Workplace Management System
4 1 (1.04%) SAP S/4HANA
Cloud Services
1 37 (38.54%) Microsoft 365
2 25 (26.04%) Azure
3 20 (20.83%) Entra ID
4 6 (6.25%) AWS
4 6 (6.25%) Azure Sentinel
4 6 (6.25%) Cloudflare
5 5 (5.21%) SaaS
6 4 (4.17%) Azure DevOps
6 4 (4.17%) OneDrive
6 4 (4.17%) Power Automate
7 2 (2.08%) Amazon CloudWatch
7 2 (2.08%) Amazon ECR
7 2 (2.08%) Amazon ECS
7 2 (2.08%) AWS CloudFormation
7 2 (2.08%) AWS Lambda
7 2 (2.08%) Dynamics 365
7 2 (2.08%) GCP
7 2 (2.08%) Route 53
7 2 (2.08%) Serverless
7 2 (2.08%) Virtual Private Cloud
Communications & Networking
1 18 (18.75%) DNS
2 17 (17.71%) WAN
3 13 (13.54%) LAN
3 13 (13.54%) VPN
4 12 (12.50%) DHCP
5 9 (9.38%) TCP/IP
5 9 (9.38%) VoIP
6 8 (8.33%) VLAN
7 6 (6.25%) Internet
7 6 (6.25%) SSL
8 4 (4.17%) ADSL
8 4 (4.17%) BGP
8 4 (4.17%) Firewall
8 4 (4.17%) MPLS
8 4 (4.17%) SD-WAN
8 4 (4.17%) Unified Communications
8 4 (4.17%) WebEx
8 4 (4.17%) Wi-Fi
8 4 (4.17%) Wireless
9 2 (2.08%) NetScaler
Database & Business Intelligence
1 5 (5.21%) SQL Server
2 2 (2.08%) Amazon RDS
3 1 (1.04%) MySQL
3 1 (1.04%) PostgreSQL
3 1 (1.04%) Power BI
Development Applications
1 9 (9.38%) JIRA
2 4 (4.17%) Jenkins
3 3 (3.13%) Bitbucket
3 3 (3.13%) Git
4 2 (2.08%) Atlassian Bamboo
4 2 (2.08%) git-flow
4 2 (2.08%) GitLab
General
1 52 (54.17%) Social Skills
2 30 (31.25%) Analytical Skills
3 16 (16.67%) Finance
4 7 (7.29%) Public Sector
5 6 (6.25%) Influencing Skills
5 6 (6.25%) Organisational Skills
5 6 (6.25%) Retail
6 4 (4.17%) Aviation
6 4 (4.17%) Documentation Skills
7 3 (3.13%) Aerospace
7 3 (3.13%) Banking
7 3 (3.13%) Legal
7 3 (3.13%) Telecoms
8 1 (1.04%) Inclusion and Diversity
8 1 (1.04%) Law
Job Titles
1 23 (23.96%) Analyst
2 17 (17.71%) IT Support
3 9 (9.38%) IT Engineer
3 9 (9.38%) IT Manager
3 9 (9.38%) IT Support Technician
3 9 (9.38%) IT Technician
3 9 (9.38%) Support Analyst
3 9 (9.38%) Support Technician
4 8 (8.33%) Developer
4 8 (8.33%) Lead
4 8 (8.33%) Senior
4 8 (8.33%) Support Engineer
4 8 (8.33%) Team Leader
5 7 (7.29%) IT Support Engineer
6 6 (6.25%) Cybersecurity Analyst
6 6 (6.25%) Security Analyst
6 6 (6.25%) Service Analyst
6 6 (6.25%) SOC Analyst
7 5 (5.21%) Junior
7 5 (5.21%) Junior Analyst
Libraries, Frameworks & Software Standards
1 4 (4.17%) Terraform
2 2 (2.08%) AWS CDK
2 2 (2.08%) CSS
3 1 (1.04%) Ajax
3 1 (1.04%) AngularJS
3 1 (1.04%) CodeIgniter
3 1 (1.04%) CSS3
3 1 (1.04%) HTML
3 1 (1.04%) HTML5
3 1 (1.04%) JDBC
3 1 (1.04%) jQuery
3 1 (1.04%) JSON
3 1 (1.04%) Laravel
3 1 (1.04%) LDAP
3 1 (1.04%) REST
3 1 (1.04%) Web Services
Miscellaneous
1 21 (21.88%) Driving Licence
2 12 (12.50%) Onboarding
3 8 (8.33%) Data Centre
3 8 (8.33%) Management Information System
4 6 (6.25%) Cyber Defence
4 6 (6.25%) Security Operations Centre
5 5 (5.21%) CMDB
6 4 (4.17%) Analytical Mindset
6 4 (4.17%) Enterprise Software
7 3 (3.13%) Self-Motivation
8 2 (2.08%) Cloud Native
8 2 (2.08%) CSOC
8 2 (2.08%) Data Protection Act
8 2 (2.08%) Fat Client
8 2 (2.08%) IoT
8 2 (2.08%) Legacy Systems
8 2 (2.08%) Thin Client
9 1 (1.04%) Cyber Threat
9 1 (1.04%) Social Media
9 1 (1.04%) Video Conferencing
Operating Systems
1 47 (48.96%) Windows
2 20 (20.83%) Windows Server
3 12 (12.50%) Linux
4 11 (11.46%) Windows 10
5 7 (7.29%) Mac OS
6 4 (4.17%) Apple iOS
6 4 (4.17%) Debian
6 4 (4.17%) Red Hat Enterprise Linux
7 2 (2.08%) Windows 7
Processes & Methodologies
1 96 (100.00%) ITIL
2 51 (53.13%) ITSM
2 51 (53.13%) Problem-Solving
3 41 (42.71%) Service Management
4 35 (36.46%) Continuous Improvement
5 27 (28.13%) Customer Service
6 23 (23.96%) Service Delivery
6 23 (23.96%) Stakeholder Management
7 18 (18.75%) Cybersecurity
7 18 (18.75%) Incident Management
8 16 (16.67%) Agile
9 15 (15.63%) Roadmaps
10 12 (12.50%) Data Protection
10 12 (12.50%) Project Delivery
10 12 (12.50%) Workflow
11 11 (11.46%) Business Continuity
11 11 (11.46%) Change Management
11 11 (11.46%) Mentoring
12 9 (9.38%) Root Cause Analysis
12 9 (9.38%) Stakeholder Engagement
Programming Languages
1 18 (18.75%) PowerShell
2 8 (8.33%) Python
3 5 (5.21%) SQL
3 5 (5.21%) T-SQL
4 2 (2.08%) Bash
4 2 (2.08%) Java
4 2 (2.08%) JavaScript
5 1 (1.04%) PHP
Qualifications
1 20 (20.83%) Security Cleared
2 17 (17.71%) Degree
3 16 (16.67%) Microsoft Certification
4 12 (12.50%) SC Cleared
5 10 (10.42%) Network+ Certification
6 9 (9.38%) CCNA
6 9 (9.38%) Cisco Certification
7 7 (7.29%) Azure Certification
8 6 (6.25%) A+ Certification
8 6 (6.25%) CompTIA Security+
9 4 (4.17%) PRINCE2 Practitioner
10 3 (3.13%) NVQ Level 3
11 2 (2.08%) AWS Certification
11 2 (2.08%) Computer Science Degree
11 2 (2.08%) ITIL Certification
11 2 (2.08%) MCSE
11 2 (2.08%) MOS
11 2 (2.08%) PMI Certification
11 2 (2.08%) PMP
11 2 (2.08%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 20 (20.83%) SLA
2 5 (5.21%) GDPR
3 3 (3.13%) ISO/IEC 20000
3 3 (3.13%) ISO/IEC 27001
4 2 (2.08%) Cyber Essentials
4 2 (2.08%) Cyber Essentials PLUS
4 2 (2.08%) ISO 22301
4 2 (2.08%) ISO 9001
4 2 (2.08%) NCSC
4 2 (2.08%) PCI DSS
4 2 (2.08%) QA
4 2 (2.08%) Sarbanes-Oxley
5 1 (1.04%) Data Quality
5 1 (1.04%) GRC
5 1 (1.04%) NEBOSH
System Software
1 39 (40.63%) Active Directory
2 8 (8.33%) Docker
3 4 (4.17%) Hyper-V
4 3 (3.13%) VMware Infrastructure
5 2 (2.08%) BitLocker
5 2 (2.08%) UAG
Systems Management
1 16 (16.67%) Microsoft Intune
2 10 (10.42%) SCCM
3 9 (9.38%) ZABBIX
4 8 (8.33%) Ansible
5 6 (6.25%) Graylog
5 6 (6.25%) Kubernetes
5 6 (6.25%) Puppet
6 3 (3.13%) Control-M
6 3 (3.13%) Single Sign-On
7 2 (2.08%) Active Directory Federation Services
7 2 (2.08%) AirWatch
7 2 (2.08%) vCenter Server
8 1 (1.04%) Autotask
8 1 (1.04%) Jamf Pro
8 1 (1.04%) WSUS
Vendors
1 53 (55.21%) Microsoft
2 27 (28.13%) ServiceNow
3 11 (11.46%) Remedy
4 6 (6.25%) Cisco
4 6 (6.25%) VMware
5 5 (5.21%) Apple
5 5 (5.21%) BMC
5 5 (5.21%) SolarWinds
6 4 (4.17%) Atlassian
6 4 (4.17%) Fortinet
6 4 (4.17%) Huawei
6 4 (4.17%) Meraki
6 4 (4.17%) Polycom
6 4 (4.17%) SAP
7 3 (3.13%) Google
7 3 (3.13%) Veeam
8 2 (2.08%) CA Agile Central
8 2 (2.08%) Red Hat
8 2 (2.08%) Salesforce
8 2 (2.08%) Thales