ITIL Foundation Certificate Job Trends

ITIL Foundation Certificate
UK

The table below provides summary statistics for permanent job vacancies with a requirement for ITIL Foundation Certificate qualifications. It includes a benchmarking guide to the salaries offered over the 6 months leading up to 7 August 2026, comparing them to the same period in the previous two years.

6 months to
7 Aug 2026
Same period 2025 Same period 2024
Rank 692 576 696
Rank change year-on-year -116 +120 -11
Permanent jobs citing ITIL Foundation Certificate 95 106 134
As % of all permanent jobs in the UK 0.090% 0.21% 0.16%
As % of the Qualifications category 0.48% 0.62% 0.63%
Number of salaries quoted 73 88 102
10th Percentile £25,625 £30,000 £27,000
25th Percentile £30,000 £35,854 £31,531
Median annual salary (50th Percentile) £42,500 £39,929 £40,072
Median % change year-on-year +6.44% -0.36% -10.95%
75th Percentile £60,000 £54,375 £56,525
90th Percentile £76,000 £64,150 £67,350
UK excluding London median annual salary £38,750 £37,500 £39,000
% change year-on-year +3.33% -3.85% -8.24%

All Academic and Professional Certifications
UK

ITIL Foundation Certificate falls under the Academic Qualifications and Professional Certifications category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring academic qualifications or professional certifications.

Permanent vacancies requiring academic qualifications or professional certifications 19,752 17,156 21,416
As % of all permanent jobs advertised in the UK 18.81% 34.59% 25.65%
Number of salaries quoted 10,513 7,852 11,952
10th Percentile £31,250 £29,000 £31,000
25th Percentile £43,000 £37,500 £41,125
Median annual salary (50th Percentile) £60,000 £55,000 £55,000
Median % change year-on-year +9.09% - -8.33%
75th Percentile £80,000 £72,500 £72,500
90th Percentile £95,000 £90,000 £90,000
UK excluding London median annual salary £55,000 £50,000 £50,507
% change year-on-year +10.00% -1.00% -3.80%

ITIL Foundation Certificate
Job Vacancy Trend

Historical trend showing the proportion of permanent IT job postings citing ITIL Foundation Certificate relative to all permanent IT jobs advertised.

ITIL Foundation Certificate job vacancy trend in the UK

ITIL Foundation Certificate
Salary Trend

Salary distribution trend for jobs in the UK citing ITIL Foundation Certificate.

Salary distribution trend for jobs in the UK citing ITIL Foundation Certificate

ITIL Foundation Certificate
Salary Histogram

Salary distribution for jobs citing ITIL Foundation Certificate over the 6 months to 7 August 2026.

Salary histogram for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Top 16 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL Foundation Certificate within the UK over the 6 months to 7 August 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England -106 84 £42,000 +7.10% 35
UK excluding London -82 66 £38,750 +3.33% 32
North of England -46 24 £27,000 -24.69% 14
Work from Home -30 23 £55,000 +53.40% 15
South East -21 21 £42,500 +13.33% 7
London -44 21 £65,000 +40.54% 8
Yorkshire -11 19 £26,250 -12.50% 1
Midlands -33 9 £45,000 -21.74%
East Midlands -24 5 £45,000 -
South West -66 5 £27,000 -48.57% 2
North West -16 4 £45,000 +25.51% 5
East of England -32 4 £38,250 +17.69% 5
West Midlands -34 4 £31,000 -46.09%
Scotland +15 2 - - 4
North East -54 1 - - 8
Wales -60 1 £48,500 +85.39% 3

ITIL Foundation Certificate
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 10 (10.53%) SharePoint
2 9 (9.47%) Microsoft Exchange
3 4 (4.21%) OpenStack
4 3 (3.16%) IIS
5 2 (2.11%) Confluence
5 2 (2.11%) nginx
6 1 (1.05%) Apache
6 1 (1.05%) CMS
6 1 (1.05%) Tomcat
6 1 (1.05%) WordPress
Applications
1 8 (8.42%) Microsoft Office
2 2 (2.11%) Microsoft Excel
3 1 (1.05%) Acrobat
3 1 (1.05%) Microsoft Project
3 1 (1.05%) MS Visio
Business Applications
1 9 (9.47%) Remedy ITSM
2 4 (4.21%) Payment Gateway
2 4 (4.21%) Shopify
3 1 (1.05%) SAP S/4HANA
Cloud Services
1 27 (28.42%) Microsoft 365
2 25 (26.32%) Azure
3 13 (13.68%) Entra ID
4 8 (8.42%) AWS
4 8 (8.42%) SaaS
5 6 (6.32%) GCP
6 5 (5.26%) Azure DevOps
6 5 (5.26%) Azure Sentinel
6 5 (5.26%) Cloudflare
7 3 (3.16%) OneDrive
8 2 (2.11%) Amazon CloudWatch
8 2 (2.11%) Amazon EC2
8 2 (2.11%) Amazon ECR
8 2 (2.11%) AWS CloudFormation
8 2 (2.11%) AWS Lambda
8 2 (2.11%) IaaS
8 2 (2.11%) PaaS
8 2 (2.11%) Route 53
8 2 (2.11%) Serverless
8 2 (2.11%) Virtual Private Cloud
Communications & Networking
1 21 (22.11%) WAN
2 18 (18.95%) LAN
3 15 (15.79%) DNS
4 11 (11.58%) VPN
5 9 (9.47%) DHCP
6 7 (7.37%) TCP/IP
7 6 (6.32%) VoIP
8 5 (5.26%) Firewall
8 5 (5.26%) SSL
9 4 (4.21%) ADSL
9 4 (4.21%) BGP
9 4 (4.21%) MPLS
9 4 (4.21%) SD-WAN
9 4 (4.21%) WebEx
10 3 (3.16%) VLAN
11 2 (2.11%) Internet
11 2 (2.11%) Wi-Fi
12 1 (1.05%) Structured Cabling
12 1 (1.05%) Unified Communications
12 1 (1.05%) Wireless
Database & Business Intelligence
1 8 (8.42%) SQL Server
2 4 (4.21%) PostgreSQL
3 2 (2.11%) Amazon RDS
4 1 (1.05%) MySQL
4 1 (1.05%) Power BI
Development Applications
1 8 (8.42%) JIRA
2 5 (5.26%) Jenkins
3 3 (3.16%) Bitbucket
3 3 (3.16%) Git
3 3 (3.16%) GitLab
4 2 (2.11%) Atlassian Bamboo
4 2 (2.11%) git-flow
General
1 43 (45.26%) Social Skills
2 29 (30.53%) Analytical Skills
3 20 (21.05%) Finance
4 7 (7.37%) Influencing Skills
5 6 (6.32%) Banking
5 6 (6.32%) Organisational Skills
5 6 (6.32%) Public Sector
5 6 (6.32%) Retail
6 4 (4.21%) Documentation Skills
7 3 (3.16%) Games
7 3 (3.16%) Telecoms
8 2 (2.11%) Aviation
8 2 (2.11%) Inclusion and Diversity
8 2 (2.11%) Legal
9 1 (1.05%) Law
Job Titles
1 21 (22.11%) Analyst
2 15 (15.79%) IT Support
3 12 (12.63%) Lead
3 12 (12.63%) Support Analyst
4 11 (11.58%) IT Support Technician
4 11 (11.58%) IT Technician
4 11 (11.58%) Support Technician
4 11 (11.58%) Team Leader
5 7 (7.37%) IT Manager
6 6 (6.32%) Developer
6 6 (6.32%) Senior
6 6 (6.32%) Support Engineer
7 5 (5.26%) Cybersecurity Analyst
7 5 (5.26%) Junior
7 5 (5.26%) Junior Analyst
7 5 (5.26%) Security Analyst
7 5 (5.26%) SOC Analyst
8 4 (4.21%) Incident Analyst
8 4 (4.21%) Junior Network Support
8 4 (4.21%) Junior Support Analyst
Libraries, Frameworks & Software Standards
1 2 (2.11%) AWS CDK
1 2 (2.11%) CSS
2 1 (1.05%) Ajax
2 1 (1.05%) AngularJS
2 1 (1.05%) CodeIgniter
2 1 (1.05%) CSS3
2 1 (1.05%) HTML
2 1 (1.05%) HTML5
2 1 (1.05%) JDBC
2 1 (1.05%) jQuery
2 1 (1.05%) JSON
2 1 (1.05%) Laravel
2 1 (1.05%) LDAP
2 1 (1.05%) REST
2 1 (1.05%) Web Services
Miscellaneous
1 19 (20.00%) Driving Licence
2 10 (10.53%) Onboarding
3 8 (8.42%) Data Centre
4 7 (7.37%) Security Operations Centre
5 5 (5.26%) Cyber Defence
6 4 (4.21%) Analytical Mindset
7 3 (3.16%) CMDB
7 3 (3.16%) Linux Command Line
7 3 (3.16%) Management Information System
7 3 (3.16%) Self-Motivation
8 2 (2.11%) Cloud Native
8 2 (2.11%) CSOC
8 2 (2.11%) Data Protection Act
9 1 (1.05%) Enterprise Software
9 1 (1.05%) Greenfield Project
9 1 (1.05%) Social Media
9 1 (1.05%) Video Conferencing
9 1 (1.05%) Virtual Team
Operating Systems
1 47 (49.47%) Windows
2 25 (26.32%) Windows Server
3 12 (12.63%) Linux
4 7 (7.37%) Windows 10
5 5 (5.26%) Mac OS
6 4 (4.21%) Debian
6 4 (4.21%) Red Hat Enterprise Linux
7 2 (2.11%) Apple iOS
7 2 (2.11%) Unix
Processes & Methodologies
1 95 (100.00%) ITIL
2 49 (51.58%) ITSM
3 43 (45.26%) Problem-Solving
4 35 (36.84%) Continuous Improvement
5 32 (33.68%) Service Management
6 27 (28.42%) Service Delivery
7 23 (24.21%) Customer Service
7 23 (24.21%) Stakeholder Management
8 17 (17.89%) Cybersecurity
9 15 (15.79%) Roadmaps
10 13 (13.68%) Agile
11 12 (12.63%) Incident Management
11 12 (12.63%) Mentoring
11 12 (12.63%) Workflow
12 10 (10.53%) AI
12 10 (10.53%) Change Management
12 10 (10.53%) CI/CD
12 10 (10.53%) Root Cause Analysis
13 9 (9.47%) Business Continuity
13 9 (9.47%) High Availability
Programming Languages
1 15 (15.79%) PowerShell
2 10 (10.53%) Python
3 8 (8.42%) SQL
4 5 (5.26%) T-SQL
5 3 (3.16%) Bash
6 2 (2.11%) Java
6 2 (2.11%) JavaScript
7 1 (1.05%) Bicep
7 1 (1.05%) PHP
Qualifications
1 20 (21.05%) Security Cleared
2 16 (16.84%) SC Cleared
3 14 (14.74%) Network+ Certification
4 12 (12.63%) Degree
5 11 (11.58%) CCNA
5 11 (11.58%) Cisco Certification
6 9 (9.47%) A+ Certification
6 9 (9.47%) Microsoft Certification
7 7 (7.37%) Azure Certification
8 5 (5.26%) CompTIA Security+
8 5 (5.26%) DV Cleared
9 4 (4.21%) NVQ Level 3
10 2 (2.11%) AWS Certification
10 2 (2.11%) AWS Certified DevOps Engineer
10 2 (2.11%) BPSS Clearance
10 2 (2.11%) CISA
10 2 (2.11%) CISM
10 2 (2.11%) PMI Certification
10 2 (2.11%) PMP
10 2 (2.11%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 17 (17.89%) SLA
2 6 (6.32%) GDPR
3 3 (3.16%) ISO/IEC 20000
3 3 (3.16%) ISO/IEC 27001
3 3 (3.16%) QA
3 3 (3.16%) Sarbanes-Oxley
4 2 (2.11%) Cyber Essentials
4 2 (2.11%) Cyber Essentials PLUS
4 2 (2.11%) ISO 22301
4 2 (2.11%) ISO 9001
4 2 (2.11%) PCI DSS
5 1 (1.05%) Data Quality
5 1 (1.05%) GRC
5 1 (1.05%) NEBOSH
System Software
1 41 (43.16%) Active Directory
2 12 (12.63%) Docker
3 2 (2.11%) Hyper-V
4 1 (1.05%) BitLocker
Systems Management
1 11 (11.58%) Microsoft Intune
2 10 (10.53%) Ansible
3 9 (9.47%) ZABBIX
4 7 (7.37%) Kubernetes
5 6 (6.32%) Puppet
5 6 (6.32%) Terraform
6 5 (5.26%) Control-M
6 5 (5.26%) Graylog
6 5 (5.26%) SCCM
7 3 (3.16%) Single Sign-On
8 2 (2.11%) Active Directory Federation Services
9 1 (1.05%) Autotask
9 1 (1.05%) Jamf Pro
Vendors
1 45 (47.37%) Microsoft
2 25 (26.32%) ServiceNow
3 9 (9.47%) Remedy
4 6 (6.32%) Cisco
5 5 (5.26%) SolarWinds
6 4 (4.21%) Fortinet
6 4 (4.21%) Huawei
6 4 (4.21%) Meraki
6 4 (4.21%) Polycom
6 4 (4.21%) SAP
7 3 (3.16%) Apple
7 3 (3.16%) BMC
7 3 (3.16%) Google
7 3 (3.16%) Oracle
8 2 (2.11%) Atlassian
8 2 (2.11%) Red Hat
8 2 (2.11%) Veeam
8 2 (2.11%) VMware
9 1 (1.05%) Adobe
9 1 (1.05%) CA Agile Central