ITIL Foundation Certificate Job Trends

ITIL Foundation Certificate
UK

The table below provides summary statistics for permanent job vacancies with a requirement for ITIL Foundation Certificate qualifications. It includes a benchmarking guide to the salaries offered over the 6 months leading up to 18 September 2025, comparing them to the same period in the previous two years.

6 months to
18 Sep 2025
Same period 2024 Same period 2023
Rank 572 671 658
Rank change year-on-year +99 -13 +258
Permanent jobs citing ITIL Foundation Certificate 104 125 119
As % of all permanent jobs advertised in the UK 0.21% 0.16% 0.20%
As % of the Qualifications category 0.61% 0.60% 0.63%
Number of salaries quoted 92 81 100
10th Percentile £30,500 £30,875 £28,000
25th Percentile £32,805 £36,250 £32,717
Median annual salary (50th Percentile) £41,042 £45,000 £48,119
Median % change year-on-year -8.80% -6.48% +16.65%
75th Percentile £55,688 £58,025 £73,875
90th Percentile £64,300 £67,500 £74,250
UK excluding London median annual salary £37,000 £41,500 £45,737
% change year-on-year -10.84% -9.26% +10.88%

All Academic and Professional Certifications
UK

ITIL Foundation Certificate falls under the Academic Qualifications and Professional Certifications category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring academic qualifications or professional certifications.

Permanent vacancies requiring academic qualifications or professional certifications 16,961 20,985 18,844
As % of all permanent jobs advertised in the UK 34.29% 26.87% 31.27%
Number of salaries quoted 7,492 9,796 12,175
10th Percentile £29,000 £31,250 £32,500
25th Percentile £37,170 £42,000 £42,500
Median annual salary (50th Percentile) £55,000 £56,000 £58,500
Median % change year-on-year -1.79% -4.27% +6.36%
75th Percentile £73,500 £75,000 £76,250
90th Percentile £90,000 £90,000 £93,750
UK excluding London median annual salary £50,000 £52,500 £52,500
% change year-on-year -4.76% - +5.00%

ITIL Foundation Certificate
Job Vacancy Trend

Job postings citing ITIL Foundation Certificate as a proportion of all IT jobs advertised.

Job vacancy trend for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Salary Trend

Salary distribution trend for jobs in the UK citing ITIL Foundation Certificate.

Salary distribution trend for jobs in the UK citing ITIL Foundation Certificate

ITIL Foundation Certificate
Salary Histogram

Salary distribution for jobs citing ITIL Foundation Certificate over the 6 months to 18 September 2025.

Salary histogram for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Top 16 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL Foundation Certificate within the UK over the 6 months to 18 September 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +94 100 £40,000 -11.11% 34
UK excluding London +95 74 £37,000 -10.84% 42
Work from Home +74 40 £35,854 -43.98% 18
London +62 27 £55,000 +1.85% 5
North of England +25 26 £32,500 -16.67% 10
South East +34 18 £39,929 -29.98% 11
North West +10 10 £35,854 -20.32% 4
East of England -2 10 £32,500 - 4
West Midlands +51 9 £54,500 +21.11% 2
Midlands +45 9 £54,500 +45.33% 3
Yorkshire +23 9 £31,000 -17.33%
South West +74 8 £50,000 +57.48% 4
North East +27 7 £37,500 -46.43% 6
Scotland +39 1 - - 9
Wales +18 1 £26,161 - 4
Northern Ireland +15 1 £55,000 -

ITIL Foundation Certificate
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (6.73%) Microsoft Exchange
2 5 (4.81%) SharePoint
Applications
1 18 (17.31%) Microsoft Office
2 10 (9.62%) Microsoft Excel
3 8 (7.69%) Microsoft PowerPoint
3 8 (7.69%) MS Visio
4 2 (1.92%) Microsoft Project
Business Applications
1 1 (0.96%) Remedy ITSM
Cloud Services
1 38 (36.54%) Azure
2 23 (22.12%) Microsoft 365
3 15 (14.42%) Entra ID
4 8 (7.69%) AWS
5 7 (6.73%) SaaS
6 3 (2.88%) Azure DevOps
6 3 (2.88%) OneDrive
7 2 (1.92%) GCP
7 2 (1.92%) Power Platform
8 1 (0.96%) Azure AI
8 1 (0.96%) Azure Sentinel
8 1 (0.96%) Azure Stack
8 1 (0.96%) BlazeMeter
8 1 (0.96%) Cloud Computing
8 1 (0.96%) Dynamics 365
8 1 (0.96%) OCI
8 1 (0.96%) PaaS
8 1 (0.96%) Power Automate
Communications & Networking
1 16 (15.38%) Firewall
1 16 (15.38%) LAN
1 16 (15.38%) WAN
2 13 (12.50%) TCP/IP
3 9 (8.65%) VPN
4 7 (6.73%) DHCP
4 7 (6.73%) DNS
5 6 (5.77%) WLAN
6 5 (4.81%) VLAN
7 4 (3.85%) VoIP
8 3 (2.88%) Internet
8 3 (2.88%) Network Security
8 3 (2.88%) SAN
8 3 (2.88%) STUN
8 3 (2.88%) VoLTE
8 3 (2.88%) WebEx
8 3 (2.88%) Wireshark
9 2 (1.92%) BGP
9 2 (1.92%) Fibre Channel
9 2 (1.92%) OSPF
Database & Business Intelligence
1 11 (10.58%) Oracle Reports
2 2 (1.92%) Power BI
3 1 (0.96%) DTS
Development Applications
1 2 (1.92%) JIRA
2 1 (0.96%) Postman
General
1 76 (73.08%) Social Skills
2 29 (27.88%) Analytical Skills
3 14 (13.46%) Organisational Skills
4 13 (12.50%) Finance
4 13 (12.50%) Police
5 8 (7.69%) Banking
6 5 (4.81%) Inclusion and Diversity
6 5 (4.81%) Telecoms
7 4 (3.85%) Law
7 4 (3.85%) Local Government
7 4 (3.85%) Public Sector
8 2 (1.92%) Influencing Skills
9 1 (0.96%) Documentation Skills
9 1 (0.96%) Games
9 1 (0.96%) Humanities
9 1 (0.96%) Presentation Skills
Job Titles
1 37 (35.58%) Analyst
2 20 (19.23%) Support Analyst
3 14 (13.46%) Senior
4 13 (12.50%) Development Analyst
4 13 (12.50%) Development Support Analyst
4 13 (12.50%) Systems Analyst
4 13 (12.50%) Systems Development Analyst
4 13 (12.50%) Systems Support
4 13 (12.50%) Systems Support Analyst
5 11 (10.58%) Service Analyst
6 10 (9.62%) IT Support
7 9 (8.65%) Lead
7 9 (8.65%) Support Technician
7 9 (8.65%) Team Leader
8 8 (7.69%) Administrator
8 8 (7.69%) Service Manager
9 7 (6.73%) IT Analyst
9 7 (6.73%) IT Support Analyst
10 5 (4.81%) Security Engineer
10 5 (4.81%) Transition Analyst
Libraries, Frameworks & Software Standards
1 13 (12.50%) Oracle Fusion
2 4 (3.85%) SOAP
3 3 (2.88%) FreeSWITCH
3 3 (2.88%) Node.js
4 1 (0.96%) Middleware
Miscellaneous
1 20 (19.23%) Management Information System
2 12 (11.54%) CMDB
3 7 (6.73%) Onboarding
3 7 (6.73%) Self-Motivation
4 5 (4.81%) Data Centre
4 5 (4.81%) Enterprise Software
5 4 (3.85%) Analytical Mindset
6 2 (1.92%) Cyber Security Posture
6 2 (1.92%) NHS
6 2 (1.92%) Video Conferencing
7 1 (0.96%) Cyber Defence
7 1 (0.96%) Data Protection Act
7 1 (0.96%) iPad
7 1 (0.96%) Legacy Systems
7 1 (0.96%) Product Ownership
7 1 (0.96%) Public Cloud
7 1 (0.96%) Security Posture
Operating Systems
1 34 (32.69%) Windows
2 13 (12.50%) Windows Server
3 8 (7.69%) Windows 10
4 6 (5.77%) Linux
5 5 (4.81%) Android
5 5 (4.81%) Mac OS
6 4 (3.85%) Apple iOS
7 2 (1.92%) Oracle Linux
7 2 (1.92%) Red Hat Enterprise Linux
7 2 (1.92%) VMS
8 1 (0.96%) Windows Server 2016
Processes & Methodologies
1 104 (100.00%) ITIL
2 46 (44.23%) Continuous Improvement
3 45 (43.27%) Problem-Solving
4 28 (26.92%) Service Management
5 25 (24.04%) ITSM
6 17 (16.35%) Incident Management
7 16 (15.38%) Stakeholder Management
8 14 (13.46%) Change Management
8 14 (13.46%) Incident Response
9 13 (12.50%) Customer Service
9 13 (12.50%) High Availability
10 12 (11.54%) Roadmaps
10 12 (11.54%) Root Cause Analysis
10 12 (11.54%) Service Delivery
11 11 (10.58%) Artificial Intelligence
11 11 (10.58%) Asset Management
11 11 (10.58%) Capacity Planning
11 11 (10.58%) Change Control
11 11 (10.58%) Data Security
11 11 (10.58%) Knowledge Management
Programming Languages
1 4 (3.85%) PowerShell
Qualifications
1 30 (28.85%) Degree
2 21 (20.19%) Microsoft Certification
3 19 (18.27%) Azure Certification
4 14 (13.46%) Cisco Certification
5 13 (12.50%) BPSS Clearance
6 10 (9.62%) CCNA
7 8 (7.69%) Security Cleared
8 7 (6.73%) Network+ Certification
9 6 (5.77%) A+ Certification
9 6 (5.77%) Computer Science Degree
10 5 (4.81%) CCNP
10 5 (4.81%) CISSP
10 5 (4.81%) CompTIA Security+
10 5 (4.81%) CREST Certified
10 5 (4.81%) GIAC
10 5 (4.81%) MCITP
10 5 (4.81%) MCP
11 4 (3.85%) CEH
11 4 (3.85%) HNC
11 4 (3.85%) HND
Quality Assurance & Compliance
1 13 (12.50%) Data Quality
2 11 (10.58%) SLA
3 6 (5.77%) ISO/IEC 27001
4 5 (4.81%) Cyber Essentials
5 4 (3.85%) NCSC
5 4 (3.85%) NIST
5 4 (3.85%) QA
6 3 (2.88%) PMO
7 1 (0.96%) Cyber Essentials PLUS
7 1 (0.96%) GRC
7 1 (0.96%) ISO/IEC 20000
System Software
1 30 (28.85%) Active Directory
2 5 (4.81%) Virtual Desktop
3 4 (3.85%) VMware Infrastructure
4 3 (2.88%) Firmware
5 2 (1.92%) Virtual Machines
6 1 (0.96%) Hyper-V
6 1 (0.96%) VMware ESXi
6 1 (0.96%) vSphere
Systems Management
1 13 (12.50%) Microsoft Intune
2 5 (4.81%) SCCM
3 4 (3.85%) FortiGate
3 4 (3.85%) Nessus
4 2 (1.92%) EMC NetWorker
4 2 (1.92%) Grafana
4 2 (1.92%) Nagios
5 1 (0.96%) AirWatch
5 1 (0.96%) vCenter Server
Vendors
1 51 (49.04%) Microsoft
2 15 (14.42%) Oracle
3 12 (11.54%) ServiceNow
4 9 (8.65%) HP
5 7 (6.73%) Cisco
5 7 (6.73%) VMware
6 6 (5.77%) Aruba
7 5 (4.81%) Apple
8 4 (3.85%) Juniper
8 4 (3.85%) Qualys
8 4 (3.85%) Tenable
9 3 (2.88%) Commvault
10 2 (1.92%) Avaya
10 2 (1.92%) Citrix
10 2 (1.92%) EMC
10 2 (1.92%) Google
10 2 (1.92%) Red Hat
10 2 (1.92%) Salesforce
10 2 (1.92%) SAP
10 2 (1.92%) Zerto