Period
to 19 January 2018

The following table provides summary statistics for permanent job vacancies with a requirement for ITIL Foundation Certificate qualifications. Included is a benchmarking guide to the salaries offered over the 6 months to 19 January 2018 with a comparison to the same period in the previous 2 years.

ITIL Foundation Certificate
UK
6 months to
19 Jan 2018
Same period 2017 Same period 2016
Rank 831 842 819
Rank change year-on-year +11 -23 +17
Permanent jobs citing ITIL Foundation Certificate 353 355 475
As % of all permanent IT jobs advertised in the UK 0.20% 0.20% 0.23%
As % of the Qualifications category 0.86% 0.78% 0.82%
Number of salaries quoted 273 268 352
UK median annual salary £40,000 £37,500 £37,500
Median salary % change year-on-year +6.67% - +27.12%
10th Percentile £25,000 £21,743 £21,250
90th Percentile £60,800 £62,500 £56,875
UK excluding London median annual salary £37,000 £37,500 £35,000
% change year-on-year -1.33% +7.14% +29.63%

ITIL Foundation Certificate is in the Academic Qualifications and Professional Certifications category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for academic qualifications or professional certifications.

All Academic and Professional Certifications
UK
Permanent vacancies requiring academic qualifications or professional certifications 40,946 45,462 57,874
As % of all permanent IT jobs advertised in the UK 23.52% 25.70% 27.71%
Number of salaries quoted 31,755 36,133 46,373
UK median annual salary £47,500 £45,000 £45,000
Median salary % change year-on-year +5.56% - -
10th Percentile £26,250 £26,250 £26,250
90th Percentile £77,500 £76,250 £75,000
UK excluding London median annual salary £42,500 £42,500 £42,000
% change year-on-year - +1.19% +5.00%

ITIL Foundation Certificate
Job Vacancy Trend

Job postings citing ITIL Foundation Certificate as a percentage of all IT jobs advertised.

Job vacancy trend for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL Foundation Certificate.

Salary trend for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Salary Histogram

The salary distribution of IT jobs citing ITIL Foundation Certificate over the 6 months to 19 January 2018.

Salary histogram for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Top 15 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL Foundation Certificate within the UK over the 6 months to 19 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -1 328 £38,968 +3.91% 34
UK excluding London -15 221 £37,000 -1.33% 28
London +25 112 £40,000 +8.11% 6
North of England 0 50 £30,750 -18.00% 12
South East -5 50 £44,000 +62.71% 6
South West -9 49 £45,000 +20.00% 2
Midlands +32 42 £36,111 +6.21% 6
Yorkshire +33 32 £32,500 -18.75% 4
West Midlands +23 24 £36,111 +6.21% 4
East of England -10 20 £40,000 -14.71% 2
East Midlands +36 18 £38,750 +19.23% 1
North East -4 16 £25,000 -25.93% 5
Wales +14 7 £45,000 +92.93%
Scotland -34 3 £24,000 -29.41%
North West -25 2 £27,500 -26.67% 3

For the 6 months to 19 January 2018, IT jobs citing ITIL Foundation Certificate also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads with a requirement for ITIL Foundation Certificate.

1 353 (100.00%) ITIL
2 131 (37.11%) Microsoft
3 129 (36.54%) Windows
4 127 (35.98%) Analytical Skills
5 104 (29.46%) Service Delivery
6 81 (22.95%) Service Management
7 74 (20.96%) Active Directory
8 73 (20.68%) Firewall
9 65 (18.41%) Security Cleared
10 64 (18.13%) VMware
10 64 (18.13%) Linux
11 62 (17.56%) SQL
11 62 (17.56%) Microsoft Office
12 58 (16.43%) Cisco Certification
13 55 (15.58%) CCNA
14 52 (14.73%) CISSP
14 52 (14.73%) SC Cleared
14 52 (14.73%) Root Cause Analysis
15 51 (14.45%) Incident Management
16 49 (13.88%) Office 365
16 49 (13.88%) TCP/IP
17 48 (13.60%) Citrix
18 45 (12.75%) ITSM
19 44 (12.46%) Finance
19 44 (12.46%) DNS
20 43 (12.18%) Problem Management
20 43 (12.18%) Windows Server
21 42 (11.90%) WAN
21 42 (11.90%) Microsoft Certification
22 40 (11.33%) DHCP

ITIL Foundation Certificate
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 22 (6.23%) Skype for Business
2 21 (5.95%) MS Exchange
3 17 (4.82%) IIS
4 16 (4.53%) SharePoint
5 8 (2.27%) Apache
6 3 (0.85%) Blackberry Enterprise Server
6 3 (0.85%) Exchange Server 2010
6 3 (0.85%) SharePoint Server
7 2 (0.57%) CMS
7 2 (0.57%) SharePoint 2010
7 2 (0.57%) SharePoint 2013
8 1 (0.28%) Exchange Server 2003
8 1 (0.28%) Exchange Server 2007
8 1 (0.28%) Exchange Server 2013
Applications
1 62 (17.56%) Microsoft Office
2 13 (3.68%) Microsoft Excel
3 9 (2.55%) Microsoft PowerPoint
4 1 (0.28%) MS Visio
Business Applications
1 16 (4.53%) Remedy ITSM
2 12 (3.40%) RiskWrite
3 7 (1.98%) assyst
3 7 (1.98%) SAP PM
4 4 (1.13%) Dynamics AX
5 1 (0.28%) Dynamics CRM
Cloud Services
1 49 (13.88%) Office 365
2 31 (8.78%) Microsoft Azure
3 9 (2.55%) Amazon AWS
4 5 (1.42%) OneDrive
4 5 (1.42%) SaaS
5 3 (0.85%) Cloud Computing
6 2 (0.57%) Mimecast
6 2 (0.57%) PaaS
6 2 (0.57%) Yammer
7 1 (0.28%) IaaS
Communications & Networking
1 73 (20.68%) Firewall
2 49 (13.88%) TCP/IP
3 44 (12.46%) DNS
4 42 (11.90%) WAN
5 40 (11.33%) DHCP
6 39 (11.05%) Network Security
7 34 (9.63%) LAN
8 31 (8.78%) DMZ
9 30 (8.50%) FTP
9 30 (8.50%) HTTP
9 30 (8.50%) SMTP
9 30 (8.50%) X.400
10 20 (5.67%) VoIP
11 18 (5.10%) HTTPS
12 14 (3.97%) Skype
13 11 (3.12%) Wi-Fi
14 10 (2.83%) VPN
15 9 (2.55%) Cisco ASA
15 9 (2.55%) Internet
16 6 (1.70%) Wireless
Database & Business Intelligence
1 20 (5.67%) SQL Server
2 10 (2.83%) MySQL
3 8 (2.27%) Data Warehouse
4 5 (1.42%) Geospatial Data
4 5 (1.42%) GIS
5 4 (1.13%) Blockchain
5 4 (1.13%) SQL Server 2008
6 3 (0.85%) Oracle Database
6 3 (0.85%) Relational Database
6 3 (0.85%) SQL Server 2014
7 2 (0.57%) DB2
8 1 (0.28%) PostgreSQL
8 1 (0.28%) QlikView
8 1 (0.28%) RDBMS
8 1 (0.28%) SQL Server Analysis Services
8 1 (0.28%) SQL Server Integration Services
8 1 (0.28%) SQL Server Reporting Services
Development Applications
1 12 (3.40%) Eclipse
1 12 (3.40%) VersionOne
2 9 (2.55%) JIRA
3 3 (0.85%) ClearQuest
3 3 (0.85%) LoadRunner
3 3 (0.85%) Mercurial
3 3 (0.85%) Visual Studio
4 2 (0.57%) Rational DOORS
4 2 (0.57%) RequisitePro
General
1 44 (12.46%) Finance
2 15 (4.25%) Law
3 11 (3.12%) Legal
4 10 (2.83%) Telecoms
5 8 (2.27%) Retail
6 5 (1.42%) Manufacturing
6 5 (1.42%) Publishing
7 4 (1.13%) Banking
8 3 (0.85%) Advertising
8 3 (0.85%) Marketing
9 1 (0.28%) Aerospace
9 1 (0.28%) Billing
9 1 (0.28%) Games
Job Titles
1 148 (41.93%) Analyst
2 48 (13.60%) Service Analyst
3 47 (13.31%) Applications Support
4 40 (11.33%) Support Analyst
5 34 (9.63%) Applications Support Analyst
6 33 (9.35%) Service Manager
7 25 (7.08%) Support Engineer
8 24 (6.80%) Network Engineer
9 22 (6.23%) 2nd Line Support
9 22 (6.23%) Infrastructure Engineer
10 21 (5.95%) SAP Support
11 19 (5.38%) 3rd Line Support
12 18 (5.10%) Desktop Support
12 18 (5.10%) Team Leader
13 17 (4.82%) Service Desk Analyst
14 16 (4.53%) 3rd Line Engineer
14 16 (4.53%) IT Manager
14 16 (4.53%) ITIL Service Analyst
14 16 (4.53%) Security Analyst
15 15 (4.25%) Services Delivery Manager
Libraries, Frameworks & Software Standards
1 6 (1.70%) .NET
2 3 (0.85%) .NET Framework
2 3 (0.85%) ASP.NET
2 3 (0.85%) Web Services
3 2 (0.57%) LAMP
3 2 (0.57%) LDAP
3 2 (0.57%) XML
3 2 (0.57%) XSLT
4 1 (0.28%) HTML
4 1 (0.28%) HTML5
4 1 (0.28%) JSON
4 1 (0.28%) Middleware
4 1 (0.28%) RESTful
4 1 (0.28%) SOAP
Miscellaneous
1 127 (35.98%) Analytical Skills
2 30 (8.50%) CESG
3 23 (6.52%) Data Centre
4 12 (3.40%) iSeries
5 9 (2.55%) CMDB
6 8 (2.27%) Cyber Kill Chain
6 8 (2.27%) Security Operations Centre
7 7 (1.98%) FMCG
8 6 (1.70%) CCTV
8 6 (1.70%) Management Information System
8 6 (1.70%) Public Cloud
8 6 (1.70%) User Experience
8 6 (1.70%) Video Conferencing
9 5 (1.42%) Clustering
9 5 (1.42%) Virtual Team
10 4 (1.13%) Blackberry
10 4 (1.13%) Driving Licence
10 4 (1.13%) Fintech
10 4 (1.13%) Private Cloud
11 3 (0.85%) Thin Client
Operating Systems
1 129 (36.54%) Windows
2 64 (18.13%) Linux
3 43 (12.18%) Windows Server
4 35 (9.92%) Windows Server 2008
5 34 (9.63%) Windows Server 2012
6 32 (9.07%) Windows 10
7 22 (6.23%) Windows 7
8 10 (2.83%) CentOS
9 8 (2.27%) FreeBSD
9 8 (2.27%) Windows Server 2003
10 5 (1.42%) Android
10 5 (1.42%) Unix
10 5 (1.42%) Windows 8
10 5 (1.42%) Windows XP
11 4 (1.13%) Debian
12 3 (0.85%) Solaris
13 2 (0.57%) Data ONTAP
13 2 (0.57%) Mac OS X
13 2 (0.57%) Ubuntu
14 1 (0.28%) Apple iOS
Processes & Methodologies
1 353 (100.00%) ITIL
2 104 (29.46%) Service Delivery
3 81 (22.95%) Service Management
4 52 (14.73%) Root Cause Analysis
5 51 (14.45%) Incident Management
6 45 (12.75%) ITSM
7 43 (12.18%) Problem Management
8 40 (11.33%) Change Management
9 35 (9.92%) Agile Software Development
9 35 (9.92%) ERP
10 34 (9.63%) Virtual Environments
11 33 (9.35%) Infrastructure Management
12 32 (9.07%) Business Intelligence
13 25 (7.08%) Trend Analysis
14 24 (6.80%) Information Security
15 22 (6.23%) SIEM
16 20 (5.67%) Service Design
17 18 (5.10%) Release Management
18 17 (4.82%) Asset Management
18 17 (4.82%) Project Management
Programming Languages
1 62 (17.56%) SQL
2 10 (2.83%) PowerShell
3 9 (2.55%) T-SQL
4 8 (2.27%) PL/SQL
5 5 (1.42%) C#
6 3 (0.85%) C
6 3 (0.85%) JavaScript
7 2 (0.57%) AWK
7 2 (0.57%) Bash Shell
Qualifications
1 65 (18.41%) Security Cleared
2 58 (16.43%) Cisco Certification
3 55 (15.58%) CCNA
4 52 (14.73%) CISSP
4 52 (14.73%) SC Cleared
5 42 (11.90%) Microsoft Certification
6 40 (11.33%) DV Cleared
7 28 (7.93%) MCSE
8 19 (5.38%) MCP
9 18 (5.10%) Degree
10 15 (4.25%) CISM
11 13 (3.68%) CCNP
12 12 (3.40%) GIAC
13 10 (2.83%) MCSA
14 8 (2.27%) CCSA
14 8 (2.27%) CISA
14 8 (2.27%) SANS
15 7 (1.98%) CEH
15 7 (1.98%) GCIH
15 7 (1.98%) GSEC
Quality Assurance & Compliance
1 34 (9.63%) SLA
2 7 (1.98%) QA
3 5 (1.42%) ISO/IEC 20000
3 5 (1.42%) ISO/IEC 27001
4 3 (0.85%) GDPR
5 2 (0.57%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
5 2 (0.57%) PCI DSS
5 2 (0.57%) PMO
5 2 (0.57%) TickIT
6 1 (0.28%) Data Quality
6 1 (0.28%) ISO 9001
System Software
1 74 (20.96%) Active Directory
2 34 (9.63%) vSphere
3 30 (8.50%) VMware Infrastructure
4 13 (3.68%) Hyper-V
5 8 (2.27%) XenDesktop
6 7 (1.98%) XenApp
7 6 (1.70%) Virtual Desktop
8 5 (1.42%) BitLocker
8 5 (1.42%) Docker
9 3 (0.85%) VMware ESXi
9 3 (0.85%) XenServer
10 2 (0.57%) iptables
10 2 (0.57%) Terminal Services
10 2 (0.57%) Virtual Machines
11 1 (0.28%) Firmware
11 1 (0.28%) ISA Server
11 1 (0.28%) Microsoft Virtual Server
11 1 (0.28%) Virtual Servers
Systems Management
1 24 (6.80%) SCCM
2 14 (3.97%) WSUS
3 9 (2.55%) SCOM
4 8 (2.27%) Juniper STRM
4 8 (2.27%) QRadar
4 8 (2.27%) RSA enVision
4 8 (2.27%) RSA Security Analytics
5 4 (1.13%) AirWatch
6 3 (0.85%) BMC Performance Manager
6 3 (0.85%) HP Quality Center
7 2 (0.57%) Iperf
7 2 (0.57%) Kubernetes
7 2 (0.57%) SolarWinds Orion
7 2 (0.57%) Systems Management Server (SMS)
8 1 (0.28%) DameWare
8 1 (0.28%) EMC NetWorker
8 1 (0.28%) HP SIM
8 1 (0.28%) OpenView
8 1 (0.28%) ServiceCenter
8 1 (0.28%) Tivoli
Vendors
1 131 (37.11%) Microsoft
2 64 (18.13%) VMware
3 48 (13.60%) Citrix
4 38 (10.76%) Oracle
5 34 (9.63%) Cisco
6 30 (8.50%) SAP
6 30 (8.50%) Workday
7 26 (7.37%) ServiceNow
8 25 (7.08%) Remedy
9 22 (6.23%) Sun
10 15 (4.25%) CheckPoint
11 14 (3.97%) BMC
12 13 (3.68%) Red Hat
13 12 (3.40%) Splunk
14 10 (2.83%) IBM
14 10 (2.83%) Juniper
15 9 (2.55%) HP
16 8 (2.27%) LogRhythm
16 8 (2.27%) SolarWinds
17 6 (1.70%) TIBCO