ITIL Foundation Certificate Job Trends

ITIL Foundation Certificate
UK

The table below provides summary statistics for permanent job vacancies with a requirement for ITIL Foundation Certificate qualifications. It includes a benchmarking guide to the salaries offered over the 6 months leading up to 21 January 2026, comparing them to the same period in the previous two years.

6 months to
21 Jan 2026
Same period 2025 Same period 2024
Rank 508 622 629
Rank change year-on-year +114 +7 +168
Permanent jobs citing ITIL Foundation Certificate 127 87 122
As % of all permanent jobs in the UK 0.21% 0.16% 0.19%
As % of the Qualifications category 0.65% 0.44% 0.68%
Number of salaries quoted 79 51 96
10th Percentile £30,500 £29,124 £27,000
25th Percentile £31,250 £34,250 £28,000
Median annual salary (50th Percentile) £45,000 £42,000 £42,000
Median % change year-on-year +7.14% - +5.00%
75th Percentile £57,500 £50,000 £59,000
90th Percentile £68,000 £60,000 £74,250
UK excluding London median annual salary £41,000 £42,000 £33,806
% change year-on-year -2.38% +24.24% -15.49%

All Academic and Professional Certifications
UK

ITIL Foundation Certificate falls under the Academic Qualifications and Professional Certifications category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring academic qualifications or professional certifications.

Permanent vacancies requiring academic qualifications or professional certifications 19,462 19,568 18,017
As % of all permanent jobs advertised in the UK 31.63% 36.94% 28.64%
Number of salaries quoted 7,836 7,623 12,523
10th Percentile £28,250 £32,500 £28,500
25th Percentile £36,250 £45,000 £40,000
Median annual salary (50th Percentile) £55,000 £59,430 £55,000
Median % change year-on-year -7.45% +8.05% -4.35%
75th Percentile £75,900 £76,500 £73,750
90th Percentile £90,000 £92,500 £90,000
UK excluding London median annual salary £50,000 £55,000 £50,000
% change year-on-year -9.09% +10.00% -1.96%

ITIL Foundation Certificate
Job Vacancy Trend

Historical trend showing the proportion of permanent IT job postings citing ITIL Foundation Certificate relative to all permanent IT jobs advertised.

ITIL Foundation Certificate job vacancy trend in the UK

ITIL Foundation Certificate
Salary Trend

Salary distribution trend for jobs in the UK citing ITIL Foundation Certificate.

Salary distribution trend for jobs in the UK citing ITIL Foundation Certificate

ITIL Foundation Certificate
Salary Histogram

Salary distribution for jobs citing ITIL Foundation Certificate over the 6 months to 21 January 2026.

Salary histogram for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Top 16 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL Foundation Certificate within the UK over the 6 months to 21 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +101 121 £45,000 +7.14% 48
UK excluding London +91 106 £41,000 -2.38% 51
Work from Home +104 58 £41,250 -5.71% 8
North of England +46 53 £32,500 -22.16% 15
Yorkshire +14 38 £31,000 -31.11% 7
London +51 18 £65,000 +62.50% 1
Midlands +28 16 £54,000 -10.00% 6
West Midlands +27 14 £54,000 -10.00% 1
South East +25 14 £53,250 +18.33% 14
South West +16 14 £50,000 +49.25% 7
North East - 9 £52,000 - 4
East of England +18 7 £41,000 -2.38% 7
North West +16 6 £35,854 -2.44% 5
East Midlands - 2 £80,000 - 5
Scotland - 2 - - 2
Wales +7 1 - - 2

ITIL Foundation Certificate
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 11 (8.66%) SharePoint
2 9 (7.09%) Microsoft Exchange
3 1 (0.79%) Confluence
Applications
1 11 (8.66%) Microsoft Office
2 6 (4.72%) Microsoft Excel
3 3 (2.36%) MS Visio
4 1 (0.79%) Microsoft PowerPoint
4 1 (0.79%) Microsoft Project
Business Applications
1 6 (4.72%) Elite 3E
2 1 (0.79%) Remedy ITSM
Cloud Services
1 34 (26.77%) Azure
1 34 (26.77%) Microsoft 365
2 16 (12.60%) Entra ID
3 11 (8.66%) AWS
4 7 (5.51%) SaaS
5 2 (1.57%) Azure DevOps
5 2 (1.57%) Power Platform
6 1 (0.79%) Azure Key Vault
6 1 (0.79%) Azure Sentinel
6 1 (0.79%) Azure Stack
6 1 (0.79%) Microsoft Copilot
6 1 (0.79%) OneDrive
6 1 (0.79%) Power Automate
Communications & Networking
1 8 (6.30%) WAN
2 7 (5.51%) LAN
2 7 (5.51%) VPN
3 6 (4.72%) DHCP
3 6 (4.72%) DNS
3 6 (4.72%) TCP/IP
4 5 (3.94%) Structured Cabling
5 4 (3.15%) Firewall
5 4 (3.15%) Network Security
5 4 (3.15%) WLAN
6 2 (1.57%) BGP
6 2 (1.57%) OSPF
6 2 (1.57%) VLAN
7 1 (0.79%) Cisco ISE
7 1 (0.79%) EIGRP
7 1 (0.79%) IKE
7 1 (0.79%) RTP
7 1 (0.79%) SSH
7 1 (0.79%) SSL
7 1 (0.79%) Unified Communications
Database & Business Intelligence
1 5 (3.94%) Oracle Reports
2 3 (2.36%) MySQL
3 2 (1.57%) Power BI
4 1 (0.79%) Azure SQL Database
4 1 (0.79%) SQL Server
Development Applications
1 30 (23.62%) JIRA
General
1 92 (72.44%) Social Skills
2 22 (17.32%) Organisational Skills
3 21 (16.54%) Finance
4 13 (10.24%) Analytical Skills
5 12 (9.45%) Law
5 12 (9.45%) Legal
6 7 (5.51%) Public Sector
7 5 (3.94%) Police
8 2 (1.57%) Influencing Skills
9 1 (0.79%) Documentation Skills
9 1 (0.79%) Social Housing
Job Titles
1 31 (24.41%) Analyst
2 25 (19.69%) IT Support
3 23 (18.11%) Developer
3 23 (18.11%) JIRA Developer
4 21 (16.54%) Support Analyst
5 19 (14.96%) Lead
6 17 (13.39%) IT Analyst
7 14 (11.02%) IT Support Analyst
8 13 (10.24%) IT Manager
9 12 (9.45%) Support Team Leader
9 12 (9.45%) Team Leader
10 11 (8.66%) Service Manager
11 8 (6.30%) 2nd Line Support
11 8 (6.30%) Service Analyst
12 7 (5.51%) IT Engineer
12 7 (5.51%) Service Desk Manager
12 7 (5.51%) Support Engineer
13 6 (4.72%) IT Services Manager
13 6 (4.72%) Service Desk Team Leader
13 6 (4.72%) Service Support Manager
Libraries, Frameworks & Software Standards
1 5 (3.94%) Oracle Fusion
Miscellaneous
1 10 (7.87%) Management Information System
2 9 (7.09%) Onboarding
3 6 (4.72%) Analytical Mindset
3 6 (4.72%) Culture of Ownership
3 6 (4.72%) Data Centre
4 3 (2.36%) CMDB
5 2 (1.57%) Cyber Security Posture
5 2 (1.57%) Enterprise Software
6 1 (0.79%) Fat Client
6 1 (0.79%) Legacy Systems
6 1 (0.79%) Security Posture
6 1 (0.79%) Self-Motivation
6 1 (0.79%) Tandem
6 1 (0.79%) Thin Client
6 1 (0.79%) Video Conferencing
6 1 (0.79%) Virtual Team
Operating Systems
1 25 (19.69%) Windows
2 9 (7.09%) Apple iOS
3 7 (5.51%) Windows 10
4 5 (3.94%) Linux
4 5 (3.94%) Windows Server
5 4 (3.15%) Mac OS
6 1 (0.79%) Android
6 1 (0.79%) Unix
Processes & Methodologies
1 127 (100.00%) ITIL
2 66 (51.97%) ITSM
3 62 (48.82%) Service Management
4 56 (44.09%) Problem-Solving
5 53 (41.73%) Continuous Improvement
6 33 (25.98%) Change Management
6 33 (25.98%) Incident Management
7 30 (23.62%) Computer Science
8 27 (21.26%) Asset Management
8 27 (21.26%) Service Delivery
9 22 (17.32%) Customer Service
10 19 (14.96%) User Experience
11 13 (10.24%) Stakeholder Engagement
11 13 (10.24%) Stakeholder Management
12 12 (9.45%) Disaster Recovery
12 12 (9.45%) Risk Management
13 10 (7.87%) Business Continuity
13 10 (7.87%) DevOps
14 9 (7.09%) Project Management
14 9 (7.09%) Roadmaps
Programming Languages
1 32 (25.20%) PowerShell
2 23 (18.11%) JavaScript
3 4 (3.15%) SQL
4 1 (0.79%) Python
Qualifications
1 47 (37.01%) Degree
2 11 (8.66%) Azure Certification
2 11 (8.66%) Microsoft Certification
3 8 (6.30%) Cisco Certification
4 7 (5.51%) BPSS Clearance
4 7 (5.51%) Network+ Certification
5 6 (4.72%) CCNA
6 5 (3.94%) Computer Science Degree
6 5 (3.94%) PMI Certification
6 5 (3.94%) PMP
7 4 (3.15%) AWS Certification
7 4 (3.15%) AWS Certified Solutions Architect
7 4 (3.15%) Master's Degree
7 4 (3.15%) Security Cleared
8 3 (2.36%) A+ Certification
8 3 (2.36%) CompTIA Security+
8 3 (2.36%) MCITP
8 3 (2.36%) MCP
8 3 (2.36%) PRINCE2 Certification
9 2 (1.57%) ITIL Certification
Quality Assurance & Compliance
1 5 (3.94%) Data Quality
1 5 (3.94%) SLA
2 4 (3.15%) Cyber Essentials
2 4 (3.15%) Cyber Essentials PLUS
2 4 (3.15%) PMO
2 4 (3.15%) QA
3 3 (2.36%) ISO/IEC 27001
4 2 (1.57%) GDPR
4 2 (1.57%) ISO/IEC 20000
System Software
1 25 (19.69%) Active Directory
2 6 (4.72%) Virtual Desktop
3 1 (0.79%) Docker
3 1 (0.79%) Firmware
3 1 (0.79%) Virtual Machines
3 1 (0.79%) VMware Infrastructure
Systems Management
1 12 (9.45%) Microsoft Intune
2 3 (2.36%) SCCM
3 1 (0.79%) AirWatch
3 1 (0.79%) Autotask
3 1 (0.79%) EMC NetWorker
3 1 (0.79%) FortiGate
3 1 (0.79%) Kubernetes
3 1 (0.79%) Single Sign-On
3 1 (0.79%) Terraform
Vendors
1 45 (35.43%) Microsoft
2 23 (18.11%) Atlassian
3 15 (11.81%) ServiceNow
4 14 (11.02%) Cisco
5 6 (4.72%) arcserve
5 6 (4.72%) iManage
5 6 (4.72%) Veeam
6 5 (3.94%) HP
6 5 (3.94%) Oracle
7 4 (3.15%) Aruba
8 3 (2.36%) Apple
9 2 (1.57%) Citrix
9 2 (1.57%) Concur
9 2 (1.57%) Fortinet
9 2 (1.57%) Salesforce
9 2 (1.57%) SAP
10 1 (0.79%) Gemalto
10 1 (0.79%) Ivanti
10 1 (0.79%) SolarWinds
10 1 (0.79%) Thales