ITIL Foundation Certificate Job Trends

ITIL Foundation Certificate
UK

The table below provides summary statistics for permanent job vacancies with a requirement for ITIL Foundation Certificate qualifications. It includes a benchmarking guide to the salaries offered over the 6 months leading up to 12 March 2026, comparing them to the same period in the previous two years.

6 months to
12 Mar 2026
Same period 2025 Same period 2024
Rank 570 577 672
Rank change year-on-year +7 +95 +156
Permanent jobs citing ITIL Foundation Certificate 112 79 151
As % of all permanent jobs in the UK 0.15% 0.18% 0.18%
As % of the Qualifications category 0.54% 0.46% 0.65%
Number of salaries quoted 61 54 105
10th Percentile £30,500 £29,387 £26,500
25th Percentile £37,500 £35,000 £28,000
Median annual salary (50th Percentile) £50,000 £42,000 £40,144
Median % change year-on-year +19.05% +4.62% +13.88%
75th Percentile £67,425 £53,586 £59,000
90th Percentile £90,000 £62,500 £72,500
UK excluding London median annual salary £43,750 £42,000 £30,000
% change year-on-year +4.17% +40.00% -14.29%

All Academic and Professional Certifications
UK

ITIL Foundation Certificate falls under the Academic Qualifications and Professional Certifications category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring academic qualifications or professional certifications.

Permanent vacancies requiring academic qualifications or professional certifications 20,597 17,191 23,189
As % of all permanent jobs advertised in the UK 28.01% 39.34% 27.70%
Number of salaries quoted 8,264 7,437 16,118
10th Percentile £28,250 £31,750 £28,500
25th Percentile £37,375 £43,750 £38,750
Median annual salary (50th Percentile) £55,000 £60,000 £55,000
Median % change year-on-year -8.33% +9.09% -4.35%
75th Percentile £76,250 £75,000 £72,500
90th Percentile £90,000 £92,500 £88,750
UK excluding London median annual salary £50,000 £55,000 £50,000
% change year-on-year -9.09% +10.00% -

ITIL Foundation Certificate
Job Vacancy Trend

Historical trend showing the proportion of permanent IT job postings citing ITIL Foundation Certificate relative to all permanent IT jobs advertised.

ITIL Foundation Certificate job vacancy trend in the UK

ITIL Foundation Certificate
Salary Trend

Salary distribution trend for jobs in the UK citing ITIL Foundation Certificate.

Salary distribution trend for jobs in the UK citing ITIL Foundation Certificate

ITIL Foundation Certificate
Salary Histogram

Salary distribution for jobs citing ITIL Foundation Certificate over the 6 months to 12 March 2026.

Salary histogram for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Top 16 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL Foundation Certificate within the UK over the 6 months to 12 March 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +14 105 £50,000 +19.05% 17
UK excluding London +5 86 £43,750 +4.17% 17
North of England -8 43 £37,721 +25.74% 2
Work from Home +31 37 £46,250 +8.82% 5
Yorkshire -24 33 £31,000 +3.33% 2
London +25 22 £65,000 +62.50% 4
Midlands -12 15 £54,000 -10.00% 4
West Midlands +10 13 £49,500 -17.50% 4
South East -16 12 £47,500 -9.52% 6
South West -22 11 £52,500 +53.28% 2
North East - 8 £105,000 -
East of England -2 4 £41,000 -2.38% 2
North West -13 2 £37,721 +7.77%
East Midlands -35 2 £80,000 -
Scotland -14 1 - - 2
Wales - 1 - -

ITIL Foundation Certificate
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 11 (9.82%) SharePoint
2 9 (8.04%) Microsoft Exchange
3 1 (0.89%) Confluence
Applications
1 4 (3.57%) Microsoft Office
2 3 (2.68%) Microsoft Excel
3 2 (1.79%) Microsoft Project
4 1 (0.89%) Acrobat
4 1 (0.89%) MS Visio
Business Applications
1 6 (5.36%) Elite 3E
2 1 (0.89%) Remedy ITSM
Cloud Services
1 30 (26.79%) Microsoft 365
2 29 (25.89%) Azure
3 13 (11.61%) AWS
4 10 (8.93%) Entra ID
5 6 (5.36%) SaaS
6 3 (2.68%) GCP
7 2 (1.79%) Datadog
7 2 (1.79%) Power Platform
8 1 (0.89%) Azure DevOps
8 1 (0.89%) Azure Key Vault
8 1 (0.89%) Microsoft Copilot
8 1 (0.89%) OneDrive
8 1 (0.89%) Power Automate
Communications & Networking
1 8 (7.14%) VPN
2 7 (6.25%) DHCP
2 7 (6.25%) DNS
2 7 (6.25%) Structured Cabling
2 7 (6.25%) TCP/IP
3 6 (5.36%) LAN
3 6 (5.36%) WAN
4 2 (1.79%) Firewall
4 2 (1.79%) Network Security
5 1 (0.89%) Internet
5 1 (0.89%) ISDN
5 1 (0.89%) PSTN
5 1 (0.89%) RTP
5 1 (0.89%) SD-WAN
5 1 (0.89%) SSH
5 1 (0.89%) Unified Communications
5 1 (0.89%) VLAN
5 1 (0.89%) VoIP
Database & Business Intelligence
1 6 (5.36%) SQL Server
2 3 (2.68%) MySQL
2 3 (2.68%) PostgreSQL
3 2 (1.79%) Power BI
3 2 (1.79%) SQLPlus
4 1 (0.89%) Azure SQL Database
Development Applications
1 33 (29.46%) JIRA
General
1 76 (67.86%) Social Skills
2 24 (21.43%) Finance
3 14 (12.50%) Analytical Skills
4 12 (10.71%) Law
4 12 (10.71%) Legal
4 12 (10.71%) Organisational Skills
5 5 (4.46%) Public Sector
6 4 (3.57%) Banking
7 3 (2.68%) Games
7 3 (2.68%) Influencing Skills
8 2 (1.79%) Inclusion and Diversity
9 1 (0.89%) Documentation Skills
9 1 (0.89%) Social Housing
Job Titles
1 23 (20.54%) Developer
1 23 (20.54%) JIRA Developer
1 23 (20.54%) Lead
2 20 (17.86%) Analyst
3 19 (16.96%) IT Support
4 16 (14.29%) Team Leader
5 12 (10.71%) Service Manager
5 12 (10.71%) Support Analyst
5 12 (10.71%) Support Team Leader
6 11 (9.82%) IT Manager
7 10 (8.93%) IT Analyst
8 8 (7.14%) 2nd Line Support
9 7 (6.25%) IT Support Analyst
9 7 (6.25%) Service Desk Manager
9 7 (6.25%) Support Engineer
10 6 (5.36%) Desktop Support
10 6 (5.36%) IT Engineer
10 6 (5.36%) IT Support Manager
10 6 (5.36%) Service Analyst
10 6 (5.36%) Service Desk Team Leader
Miscellaneous
1 8 (7.14%) Data Centre
1 8 (7.14%) Onboarding
2 6 (5.36%) Culture of Ownership
3 5 (4.46%) Management Information System
4 3 (2.68%) Analytical Mindset
4 3 (2.68%) Linux Command Line
5 2 (1.79%) Cloud Native
5 2 (1.79%) CSOC
5 2 (1.79%) Security Operations Centre
5 2 (1.79%) Virtual Team
6 1 (0.89%) Driving Licence
6 1 (0.89%) Fat Client
6 1 (0.89%) Legacy Systems
6 1 (0.89%) Self-Motivation
6 1 (0.89%) Tandem
6 1 (0.89%) Thin Client
6 1 (0.89%) Video Conferencing
Operating Systems
1 29 (25.89%) Windows
2 11 (9.82%) Windows Server
3 8 (7.14%) Apple iOS
3 8 (7.14%) Linux
4 7 (6.25%) Windows 10
5 3 (2.68%) Mac OS
5 3 (2.68%) Unix
Processes & Methodologies
1 112 (100.00%) ITIL
2 61 (54.46%) ITSM
3 52 (46.43%) Service Management
4 49 (43.75%) Problem-Solving
5 48 (42.86%) Continuous Improvement
6 33 (29.46%) Computer Science
6 33 (29.46%) Incident Management
7 30 (26.79%) Service Delivery
8 28 (25.00%) Change Management
9 23 (20.54%) Asset Management
10 20 (17.86%) Customer Service
11 15 (13.39%) Stakeholder Management
12 12 (10.71%) Stakeholder Engagement
12 12 (10.71%) User Experience
13 11 (9.82%) Risk Management
14 10 (8.93%) Business Continuity
15 9 (8.04%) Cybersecurity
15 9 (8.04%) Disaster Recovery
15 9 (8.04%) Mentoring
15 9 (8.04%) Problem Management
Programming Languages
1 31 (27.68%) PowerShell
2 23 (20.54%) JavaScript
3 9 (8.04%) SQL
4 6 (5.36%) Python
5 2 (1.79%) VB
Qualifications
1 48 (42.86%) Degree
2 11 (9.82%) Azure Certification
3 10 (8.93%) Cisco Certification
4 9 (8.04%) CCNA
4 9 (8.04%) Microsoft Certification
5 7 (6.25%) Network+ Certification
5 7 (6.25%) Security Cleared
6 5 (4.46%) Computer Science Degree
6 5 (4.46%) SC Cleared
7 4 (3.57%) AWS Certification
7 4 (3.57%) AWS Certified Solutions Architect
7 4 (3.57%) Master's Degree
8 3 (2.68%) DV Cleared
9 2 (1.79%) CISA
9 2 (1.79%) CISM
9 2 (1.79%) CISSP
9 2 (1.79%) ITIL Certification
9 2 (1.79%) PMI Certification
9 2 (1.79%) PMP
10 1 (0.89%) PRINCE2 Certification
Quality Assurance & Compliance
1 9 (8.04%) SLA
2 4 (3.57%) Cyber Essentials
2 4 (3.57%) Cyber Essentials PLUS
3 2 (1.79%) GDPR
3 2 (1.79%) ISO/IEC 27001
4 1 (0.89%) ISO/IEC 20000
4 1 (0.89%) PMO
4 1 (0.89%) QA
System Software
1 25 (22.32%) Active Directory
2 4 (3.57%) Docker
2 4 (3.57%) Virtual Desktop
3 1 (0.89%) Firmware
3 1 (0.89%) Virtual Machines
3 1 (0.89%) VMware Infrastructure
Systems Management
1 8 (7.14%) Microsoft Intune
2 3 (2.68%) Kubernetes
2 3 (2.68%) Terraform
3 2 (1.79%) Control-M
3 2 (1.79%) Grafana
3 2 (1.79%) Prometheus
3 2 (1.79%) SCCM
4 1 (0.89%) AirWatch
4 1 (0.89%) Autotask
4 1 (0.89%) EMC NetWorker
4 1 (0.89%) FortiGate
4 1 (0.89%) Single Sign-On
Vendors
1 36 (32.14%) Microsoft
2 23 (20.54%) Atlassian
3 17 (15.18%) ServiceNow
4 14 (12.50%) Cisco
5 6 (5.36%) arcserve
5 6 (5.36%) iManage
5 6 (5.36%) Veeam
6 3 (2.68%) Apple
6 3 (2.68%) Google
6 3 (2.68%) Oracle
6 3 (2.68%) SolarWinds
7 2 (1.79%) Fortinet
8 1 (0.89%) Adobe
8 1 (0.89%) Aruba
8 1 (0.89%) BMC
8 1 (0.89%) Citrix
8 1 (0.89%) Gemalto
8 1 (0.89%) HP
8 1 (0.89%) IBM
8 1 (0.89%) Ivanti