Period
to 28 January 2022

The following table provides summary statistics for permanent job vacancies with a requirement for ITIL Foundation Certificate qualifications. Included is a benchmarking guide to the salaries offered over the 6 months to 28 January 2022 with a comparison to the same period in the previous 2 years.

ITIL Foundation Certificate
UK
6 months to
28 Jan 2022
Same period 2021 Same period 2020
Rank 886 687 855
Rank change year-on-year -199 +168 +22
Permanent jobs citing ITIL Foundation Certificate 178 120 168
As % of all permanent jobs advertised in the UK 0.14% 0.18% 0.13%
As % of the Qualifications category 0.58% 0.92% 0.61%
Number of salaries quoted 123 71 141
10th Percentile £26,250 £26,250 £29,250
25th Percentile £36,250 £32,500 £34,375
Median annual salary (50th Percentile) £43,500 £43,500 £42,000
Median % change year-on-year - +3.57% +20.00%
75th Percentile £58,750 £62,500 £53,750
90th Percentile £71,000 £80,000 £62,500
UK excluding London median annual salary £42,250 £35,250 £40,000
% change year-on-year +19.86% -11.88% +23.08%

ITIL Foundation Certificate is in the Academic Qualifications and Professional Certifications category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for academic qualifications or professional certifications.

All Academic and Professional Certifications
UK
Permanent vacancies requiring academic qualifications or professional certifications 30,745 13,110 27,435
As % of all permanent IT jobs advertised in the UK 23.56% 20.19% 21.83%
Number of salaries quoted 15,568 9,613 20,715
10th Percentile £31,000 £31,250 £27,500
25th Percentile £41,250 £41,250 £36,250
Median annual salary (50th Percentile) £55,000 £55,000 £50,000
Median % change year-on-year - +10.00% -
75th Percentile £73,750 £71,250 £67,500
90th Percentile £90,000 £85,000 £82,500
UK excluding London median annual salary £50,000 £49,773 £45,000
% change year-on-year +0.46% +10.61% -

ITIL Foundation Certificate
Job Vacancy Trend

Job postings citing ITIL Foundation Certificate as a proportion of all IT jobs advertised.

Job vacancy trend for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Salary Trend

3-month moving average salary quoted in jobs citing ITIL Foundation Certificate.

Salary trend for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Salary Histogram

Salary distribution for jobs citing ITIL Foundation Certificate over the 6 months to 28 January 2022.

Salary histogram for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Top 14 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL Foundation Certificate within the UK over the 6 months to 28 January 2022. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England -206 169 £42,500 -19.05% 56
UK excluding London -150 113 £42,250 +19.86% 45
London -184 53 £45,000 -25.00% 13
South East -99 40 £34,000 -15.00% 11
East of England - 34 £60,000 - 2
Midlands -111 24 £28,000 -17.04% 16
West Midlands -80 19 £28,000 -25.33% 8
Work from Home -200 11 £75,000 +183.02% 14
North of England -120 7 £42,500 +60.38% 11
South West -51 6 £45,000 +26.76% 3
East Midlands -51 5 £42,500 +41.67% 8
Yorkshire -79 4 £44,500 +67.92% 3
North West - 3 £42,500 - 6
Wales -41 2 £30,000 -13.36% 1

For the 6 months to 28 January 2022, IT jobs citing ITIL Foundation Certificate also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads with a requirement for ITIL Foundation Certificate.

1 178 (100.00%) ITIL
2 84 (47.19%) Microsoft
3 57 (32.02%) Windows
4 52 (29.21%) Service Delivery
4 52 (29.21%) Problem-Solving
5 51 (28.65%) Service Management
6 50 (28.09%) ServiceNow
7 47 (26.40%) Social Skills
8 43 (24.16%) SLA
8 43 (24.16%) Active Directory
8 43 (24.16%) ITSM
9 34 (19.10%) Incident Management
10 33 (18.54%) PowerShell
11 32 (17.98%) Azure
11 32 (17.98%) Microsoft 365
11 32 (17.98%) Change Management
12 30 (16.85%) Agile Software Development
13 29 (16.29%) Microsoft Certification
13 29 (16.29%) Project Management
14 28 (15.73%) Continuous Improvement
15 27 (15.17%) Analytical Skills
15 27 (15.17%) Windows 10
15 27 (15.17%) Finance
16 26 (14.61%) Problem Management
17 25 (14.04%) Oracle
18 24 (13.48%) Legal
19 23 (12.92%) Citrix
19 23 (12.92%) Mac OS
20 20 (11.24%) Windows Server
20 20 (11.24%) VMware

ITIL Foundation Certificate
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (7.87%) SharePoint
2 8 (4.49%) Confluence
2 8 (4.49%) Oracle SOA Suite
3 7 (3.93%) Skype for Business
4 6 (3.37%) Apache
4 6 (3.37%) IIS
5 4 (2.25%) SAS
6 3 (1.69%) Exchange Server 2013
7 2 (1.12%) MS Exchange
8 1 (0.56%) CMS
8 1 (0.56%) Tomcat
Applications
1 9 (5.06%) Microsoft Office
2 3 (1.69%) Microsoft Excel
3 2 (1.12%) Microsoft PowerPoint
4 1 (0.56%) MS Visio
4 1 (0.56%) Spreadsheet
Business Applications
1 3 (1.69%) Remedy ITSM
2 1 (0.56%) SAP ECC
2 1 (0.56%) SAP PP
Cloud Services
1 32 (17.98%) Azure
1 32 (17.98%) Microsoft 365
2 15 (8.43%) SaaS
3 14 (7.87%) AWS
4 11 (6.18%) Azure Active Directory
5 7 (3.93%) Power Platform
6 6 (3.37%) Dynamics 365
7 4 (2.25%) Azure Logic Apps
7 4 (2.25%) Azure Service Bus
8 3 (1.69%) Amazon EC2
8 3 (1.69%) Amazon S3
8 3 (1.69%) Google Workspace
8 3 (1.69%) IaaS
8 3 (1.69%) OneDrive
8 3 (1.69%) PaaS
9 2 (1.12%) AWS Elastic Beanstalk
9 2 (1.12%) AWS Lambda
9 2 (1.12%) Cloud Computing
9 2 (1.12%) Route 53
9 2 (1.12%) Virtual Private Cloud
Communications & Networking
1 13 (7.30%) SSL
2 12 (6.74%) WebEx
3 11 (6.18%) DHCP
3 11 (6.18%) DNS
4 7 (3.93%) Skype
4 7 (3.93%) Telepresence
5 6 (3.37%) VPN
6 4 (2.25%) SAN
7 3 (1.69%) Remote Desktop
8 2 (1.12%) Firewall
8 2 (1.12%) TCP/IP
8 2 (1.12%) VSAN
8 2 (1.12%) Wireless
9 1 (0.56%) LAN
9 1 (0.56%) Network Security
9 1 (0.56%) SMTP
9 1 (0.56%) SNMP
9 1 (0.56%) VoIP
9 1 (0.56%) WAN
9 1 (0.56%) Wi-Fi
Database & Business Intelligence
1 9 (5.06%) SQL Server
2 7 (3.93%) MySQL
3 6 (3.37%) Power BI
4 5 (2.81%) Tableau
5 2 (1.12%) Amazon RDS
6 1 (0.56%) Data Lake
6 1 (0.56%) MariaDB
6 1 (0.56%) Microsoft Analysis Services
6 1 (0.56%) MongoDB
6 1 (0.56%) SAP HANA
6 1 (0.56%) SQL Server Analysis Services
6 1 (0.56%) SQL Server Integration Services
6 1 (0.56%) SQL Server Reporting Services
Development Applications
1 11 (6.18%) JIRA
2 5 (2.81%) Git (software)
3 4 (2.25%) Octopus Deploy
3 4 (2.25%) Selenium
3 4 (2.25%) WebDriver
4 1 (0.56%) Artifactory
4 1 (0.56%) Gradle
4 1 (0.56%) Jenkins
4 1 (0.56%) JUnit
4 1 (0.56%) Maven
4 1 (0.56%) Mocha
4 1 (0.56%) Mockito
General
1 47 (26.40%) Social Skills
2 27 (15.17%) Analytical Skills
2 27 (15.17%) Finance
3 24 (13.48%) Legal
4 18 (10.11%) Public Sector
5 17 (9.55%) Digital Economy
6 13 (7.30%) Law
7 12 (6.74%) Telecoms
8 11 (6.18%) Influencing Skills
8 11 (6.18%) Multimedia
9 7 (3.93%) Advertising
9 7 (3.93%) Games
10 6 (3.37%) Organisational Skills
11 5 (2.81%) Automotive
12 4 (2.25%) Documentation Skills
12 4 (2.25%) Financial Institution
12 4 (2.25%) Inclusion and Diversity
13 3 (1.69%) Presentation Skills
14 1 (0.56%) Aerospace
14 1 (0.56%) Back Office
Job Titles
1 42 (23.60%) Analyst
2 15 (8.43%) Service Analyst
2 15 (8.43%) Service Desk Analyst
2 15 (8.43%) Service Manager
3 13 (7.30%) Support Engineer
3 13 (7.30%) Support Specialist
4 11 (6.18%) Service Desk Specialist
5 10 (5.62%) Service Desk Manager
6 9 (5.06%) Consultant
6 9 (5.06%) Team Leader
7 8 (4.49%) 1st Line Service Desk Analyst
7 8 (4.49%) 1st Line Support
7 8 (4.49%) 1st Line Support Analyst
7 8 (4.49%) Cloud Engineer
7 8 (4.49%) Developer
7 8 (4.49%) Problem Analyst
7 8 (4.49%) Service Desk Support
7 8 (4.49%) Service Desk Support Analyst
7 8 (4.49%) Service Desk Team Leader
7 8 (4.49%) Support Analyst
Libraries, Frameworks & Software Standards
1 17 (9.55%) HTML
2 15 (8.43%) LDAP
2 15 (8.43%) Web Services
3 14 (7.87%) CSS
4 11 (6.18%) XMPP
5 10 (5.62%) AngularJS
6 9 (5.06%) REST
6 9 (5.06%) XML
7 8 (4.49%) JDBC
8 7 (3.93%) ODBC
8 7 (3.93%) SAML
9 6 (3.37%) JSON
9 6 (3.37%) LAMP
10 5 (2.81%) SOAP
11 4 (2.25%) Ajax
11 4 (2.25%) jQuery
11 4 (2.25%) Twitter Bootstrap
11 4 (2.25%) WebRTC
12 3 (1.69%) Apache Camel
12 3 (1.69%) HTML5
Miscellaneous
1 9 (5.06%) Self-Motivation
2 8 (4.49%) Management Information System
3 7 (3.93%) Blackberry
4 6 (3.37%) CMDB
4 6 (3.37%) Tandem
5 5 (2.81%) Replication
6 4 (2.25%) Cloud Native
6 4 (2.25%) Data Centre
6 4 (2.25%) Legacy Systems
7 3 (1.69%) NHS
7 3 (1.69%) PKI
7 3 (1.69%) User Experience
8 2 (1.12%) Driving Licence
8 2 (1.12%) EPoS
8 2 (1.12%) Fat Client
8 2 (1.12%) Thin Client
9 1 (0.56%) Client/Server
9 1 (0.56%) Enterprise Software
9 1 (0.56%) N-Tier
Operating Systems
1 57 (32.02%) Windows
2 27 (15.17%) Windows 10
3 23 (12.92%) Mac OS
4 20 (11.24%) Windows Server
5 17 (9.55%) Linux
6 10 (5.62%) Windows Server 2012
7 7 (3.93%) Apple iOS
8 6 (3.37%) Mac OS X
8 6 (3.37%) Windows Server 2019
9 5 (2.81%) Unix
9 5 (2.81%) Windows Server 2016
10 4 (2.25%) Windows Server 2008
11 2 (1.12%) CentOS
12 1 (0.56%) Android
12 1 (0.56%) Red Hat Enterprise Linux
12 1 (0.56%) Ubuntu
12 1 (0.56%) Windows 7
Processes & Methodologies
1 178 (100.00%) ITIL
2 52 (29.21%) Problem-Solving
2 52 (29.21%) Service Delivery
3 51 (28.65%) Service Management
4 43 (24.16%) ITSM
5 34 (19.10%) Incident Management
6 32 (17.98%) Change Management
7 30 (16.85%) Agile Software Development
8 29 (16.29%) Project Management
9 28 (15.73%) Continuous Improvement
10 26 (14.61%) Problem Management
11 18 (10.11%) Line Management
11 18 (10.11%) Scrum
12 15 (8.43%) Mentoring
13 14 (7.87%) Escalation Management
14 13 (7.30%) Analytics
15 11 (6.18%) Data Analytics
15 11 (6.18%) Statistical Analysis
15 11 (6.18%) Time Management
15 11 (6.18%) Trend Analysis
Programming Languages
1 33 (18.54%) PowerShell
2 13 (7.30%) JavaScript
3 12 (6.74%) SQL
4 7 (3.93%) Python
5 6 (3.37%) PHP
6 5 (2.81%) Java
7 2 (1.12%) AWK
7 2 (1.12%) Bash
7 2 (1.12%) sed
7 2 (1.12%) Shell Script
8 1 (0.56%) Java 8
8 1 (0.56%) PL/SQL
8 1 (0.56%) T-SQL
8 1 (0.56%) U-SQL
8 1 (0.56%) VBScript
Qualifications
1 29 (16.29%) Microsoft Certification
2 19 (10.67%) Security Cleared
3 17 (9.55%) SC Cleared
4 16 (8.99%) Degree
5 12 (6.74%) ITIL Certification
6 7 (3.93%) MCSE
7 5 (2.81%) A+ Certification
8 4 (2.25%) ISEB
8 4 (2.25%) MCSA
9 3 (1.69%) CCNA
9 3 (1.69%) Cisco Certification
9 3 (1.69%) DBS Check
9 3 (1.69%) ISTQB
9 3 (1.69%) ISTQB Advanced Certification
9 3 (1.69%) Network+ Certification
10 2 (1.12%) CCNP
10 2 (1.12%) CITP
10 2 (1.12%) CompTIA Security+
10 2 (1.12%) EMC Certification
11 1 (0.56%) MOS
Quality Assurance & Compliance
1 43 (24.16%) SLA
2 17 (9.55%) GDPR
3 4 (2.25%) Accessibility
3 4 (2.25%) Disclosure Scotland
3 4 (2.25%) QA
4 3 (1.69%) GRC
5 1 (0.56%) PMO
System Software
1 43 (24.16%) Active Directory
2 13 (7.30%) VMware Infrastructure
3 4 (2.25%) Hyper-V
4 3 (1.69%) NFS
4 3 (1.69%) vSphere
5 2 (1.12%) Docker
5 2 (1.12%) Firmware
5 2 (1.12%) Virtual Desktop
5 2 (1.12%) Virtual Machines
6 1 (0.56%) GPFS
6 1 (0.56%) Microsoft Virtual Server
6 1 (0.56%) Terminal Services
6 1 (0.56%) Virtual Servers
6 1 (0.56%) VMware ESXi
Systems Management
1 13 (7.30%) SCCM
2 12 (6.74%) Single Sign-On
3 10 (5.62%) Microsoft Intune
4 6 (3.37%) Nagios
4 6 (3.37%) Scalr
5 3 (1.69%) SCVMM
6 2 (1.12%) Active Directory Federation Services
6 2 (1.12%) Grafana
6 2 (1.12%) Jamf Pro
6 2 (1.12%) SCOM
7 1 (0.56%) Ansible
7 1 (0.56%) Kubernetes
7 1 (0.56%) PaperCut
7 1 (0.56%) Prometheus
7 1 (0.56%) Tivoli
7 1 (0.56%) Tivoli Storage Manager
Vendors
1 84 (47.19%) Microsoft
2 50 (28.09%) ServiceNow
3 25 (14.04%) Oracle
4 23 (12.92%) Citrix
5 20 (11.24%) VMware
6 17 (9.55%) Cisco
7 14 (7.87%) Remedy
8 7 (3.93%) iManage
9 6 (3.37%) HP
9 6 (3.37%) Meraki
9 6 (3.37%) RightScale
10 5 (2.81%) Dell
10 5 (2.81%) Ivanti
11 4 (2.25%) BMC
12 3 (1.69%) IBM
12 3 (1.69%) Okta
13 2 (1.12%) EMC
13 2 (1.12%) Mitel
13 2 (1.12%) Red Hat
13 2 (1.12%) SAP