ITIL Foundation Certificate Job Trends

ITIL Foundation Certificate
UK

The table below provides summary statistics for permanent job vacancies with a requirement for ITIL Foundation Certificate qualifications. It includes a benchmarking guide to the salaries offered over the 6 months leading up to 24 April 2026, comparing them to the same period in the previous two years.

6 months to
24 Apr 2026
Same period 2025 Same period 2024
Rank 624 566 717
Rank change year-on-year -58 +151 +73
Permanent jobs citing ITIL Foundation Certificate 95 79 160
As % of all permanent jobs in the UK 0.11% 0.19% 0.17%
As % of the Qualifications category 0.42% 0.48% 0.62%
Number of salaries quoted 61 65 110
10th Percentile £26,000 £30,300 £26,500
25th Percentile £31,250 £36,250 £28,625
Median annual salary (50th Percentile) £42,500 £42,500 £42,000
Median % change year-on-year - +1.19% +15.40%
75th Percentile £62,500 £60,000 £59,000
90th Percentile £85,000 £63,400 £72,500
UK excluding London median annual salary £40,000 £42,000 £38,250
% change year-on-year -4.76% +9.80% +9.29%

All Academic and Professional Certifications
UK

ITIL Foundation Certificate falls under the Academic Qualifications and Professional Certifications category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring academic qualifications or professional certifications.

Permanent vacancies requiring academic qualifications or professional certifications 22,741 16,446 25,746
As % of all permanent jobs advertised in the UK 25.78% 39.29% 27.07%
Number of salaries quoted 8,900 7,704 17,215
10th Percentile £28,250 £31,250 £28,250
25th Percentile £40,000 £42,000 £38,250
Median annual salary (50th Percentile) £58,750 £57,500 £54,296
Median % change year-on-year +2.17% +5.90% -6.08%
75th Percentile £77,500 £75,000 £71,000
90th Percentile £92,500 £92,500 £87,500
UK excluding London median annual salary £52,500 £52,500 £50,000
% change year-on-year - +5.00% -

ITIL Foundation Certificate
Job Vacancy Trend

Historical trend showing the proportion of permanent IT job postings citing ITIL Foundation Certificate relative to all permanent IT jobs advertised.

ITIL Foundation Certificate job vacancy trend in the UK

ITIL Foundation Certificate
Salary Trend

Salary distribution trend for jobs in the UK citing ITIL Foundation Certificate.

Salary distribution trend for jobs in the UK citing ITIL Foundation Certificate

ITIL Foundation Certificate
Salary Histogram

Salary distribution for jobs citing ITIL Foundation Certificate over the 6 months to 24 April 2026.

Salary histogram for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Top 15 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL Foundation Certificate within the UK over the 6 months to 24 April 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England -55 89 £42,000 -0.20% 15
UK excluding London -50 67 £40,000 -4.76% 13
North of England -41 30 £35,442 +1.37% 3
Work from Home -2 26 £47,500 +13.10% 11
London -13 24 £65,000 +30.00% 4
Yorkshire -45 24 £31,000 +3.33%
Midlands -33 13 £60,000 - 1
West Midlands -11 12 £52,500 -12.50% 1
South East -34 12 £40,000 -17.95% 3
South West -55 7 £29,500 -32.57% 2
North East -34 4 £105,000 +172.73%
East of England -44 4 £41,000 -2.38% 3
North West -27 2 £37,721 +6.26% 3
Scotland -25 1 - - 1
East Midlands -59 1 £80,000 -

ITIL Foundation Certificate
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 16 (16.84%) SharePoint
2 12 (12.63%) Microsoft Exchange
Applications
1 8 (8.42%) Microsoft Office
2 3 (3.16%) Microsoft Excel
3 2 (2.11%) Microsoft Project
4 1 (1.05%) Acrobat
4 1 (1.05%) MS Visio
Business Applications
1 6 (6.32%) Elite 3E
2 2 (2.11%) Remedy ITSM
3 1 (1.05%) SAP S/4HANA
Cloud Services
1 35 (36.84%) Microsoft 365
2 23 (24.21%) Azure
3 10 (10.53%) Entra ID
4 8 (8.42%) AWS
5 7 (7.37%) SaaS
6 4 (4.21%) GCP
7 3 (3.16%) OneDrive
8 2 (2.11%) Azure DevOps
8 2 (2.11%) Datadog
8 2 (2.11%) IaaS
8 2 (2.11%) PaaS
9 1 (1.05%) Azure Sentinel
9 1 (1.05%) Cloudflare
9 1 (1.05%) Power Automate
9 1 (1.05%) Power Platform
Communications & Networking
1 15 (15.79%) DNS
1 15 (15.79%) LAN
1 15 (15.79%) WAN
2 13 (13.68%) DHCP
3 7 (7.37%) TCP/IP
3 7 (7.37%) VPN
4 6 (6.32%) Structured Cabling
5 2 (2.11%) Firewall
6 1 (1.05%) Internet
6 1 (1.05%) Network Security
6 1 (1.05%) SD-WAN
6 1 (1.05%) SSL
6 1 (1.05%) VLAN
Database & Business Intelligence
1 6 (6.32%) SQL Server
2 3 (3.16%) MySQL
2 3 (3.16%) PostgreSQL
3 2 (2.11%) SQLPlus
4 1 (1.05%) Azure SQL Database
4 1 (1.05%) Power BI
Development Applications
1 14 (14.74%) JIRA
2 1 (1.05%) GitLab
2 1 (1.05%) Jenkins
General
1 54 (56.84%) Social Skills
2 22 (23.16%) Finance
3 18 (18.95%) Analytical Skills
4 12 (12.63%) Law
4 12 (12.63%) Legal
5 7 (7.37%) Public Sector
6 5 (5.26%) Banking
6 5 (5.26%) Influencing Skills
6 5 (5.26%) Organisational Skills
7 3 (3.16%) Games
8 2 (2.11%) Inclusion and Diversity
9 1 (1.05%) Documentation Skills
9 1 (1.05%) Social Housing
Job Titles
1 24 (25.26%) IT Support
1 24 (25.26%) Lead
2 16 (16.84%) Team Leader
3 13 (13.68%) IT Manager
4 12 (12.63%) 2nd Line Support
4 12 (12.63%) Analyst
4 12 (12.63%) Support Team Leader
5 11 (11.58%) Service Manager
6 10 (10.53%) IT Support Technician
6 10 (10.53%) IT Technician
6 10 (10.53%) Support Technician
7 8 (8.42%) Support Engineer
8 7 (7.37%) Developer
8 7 (7.37%) JIRA Developer
8 7 (7.37%) Service Desk Support
8 7 (7.37%) Support Analyst
9 6 (6.32%) Data Centre Engineer
9 6 (6.32%) IT Analyst
9 6 (6.32%) IT Engineer
9 6 (6.32%) Service Desk Team Leader
Miscellaneous
1 14 (14.74%) Driving Licence
2 8 (8.42%) Data Centre
2 8 (8.42%) Onboarding
3 6 (6.32%) Culture of Ownership
4 4 (4.21%) Analytical Mindset
5 3 (3.16%) Linux Command Line
5 3 (3.16%) Security Operations Centre
6 2 (2.11%) Cloud Native
6 2 (2.11%) CSOC
6 2 (2.11%) Management Information System
6 2 (2.11%) Self-Motivation
7 1 (1.05%) Cyber Defence
7 1 (1.05%) Fat Client
7 1 (1.05%) Thin Client
7 1 (1.05%) Video Conferencing
7 1 (1.05%) Virtual Team
Operating Systems
1 41 (43.16%) Windows
2 21 (22.11%) Windows Server
3 9 (9.47%) Linux
4 8 (8.42%) Apple iOS
4 8 (8.42%) Windows 10
5 6 (6.32%) Mac OS
6 2 (2.11%) Unix
Processes & Methodologies
1 95 (100.00%) ITIL
2 45 (47.37%) ITSM
3 42 (44.21%) Problem-Solving
4 33 (34.74%) Service Management
5 32 (33.68%) Service Delivery
6 31 (32.63%) Continuous Improvement
7 23 (24.21%) Customer Service
8 15 (15.79%) Computer Science
8 15 (15.79%) Incident Management
9 14 (14.74%) Cybersecurity
10 11 (11.58%) Change Management
10 11 (11.58%) Stakeholder Management
11 10 (10.53%) Problem Management
11 10 (10.53%) Stakeholder Engagement
12 8 (8.42%) AI
12 8 (8.42%) Business Continuity
12 8 (8.42%) Knowledge Transfer
12 8 (8.42%) Mentoring
13 7 (7.37%) Asset Management
13 7 (7.37%) Containerisation
Programming Languages
1 12 (12.63%) PowerShell
2 9 (9.47%) SQL
3 7 (7.37%) JavaScript
4 6 (6.32%) Python
5 2 (2.11%) VB
6 1 (1.05%) Bash
6 1 (1.05%) Bicep
Qualifications
1 24 (25.26%) Degree
2 14 (14.74%) Network+ Certification
3 9 (9.47%) Azure Certification
3 9 (9.47%) Security Cleared
4 8 (8.42%) A+ Certification
4 8 (8.42%) CCNA
4 8 (8.42%) Cisco Certification
5 7 (7.37%) SC Cleared
6 6 (6.32%) Microsoft Certification
7 4 (4.21%) DV Cleared
7 4 (4.21%) NVQ Level 3
8 2 (2.11%) AWS Certification
8 2 (2.11%) AWS Certified Solutions Architect
8 2 (2.11%) CISA
8 2 (2.11%) Computer Science Degree
8 2 (2.11%) ITIL Certification
8 2 (2.11%) Master's Degree
8 2 (2.11%) MOS
8 2 (2.11%) PMI Certification
8 2 (2.11%) PMP
Quality Assurance & Compliance
1 9 (9.47%) SLA
2 2 (2.11%) Cyber Essentials
2 2 (2.11%) Cyber Essentials PLUS
2 2 (2.11%) GDPR
2 2 (2.11%) ISO/IEC 27001
3 1 (1.05%) ISO/IEC 20000
3 1 (1.05%) QA
3 1 (1.05%) Sarbanes-Oxley
System Software
1 33 (34.74%) Active Directory
2 5 (5.26%) Docker
3 1 (1.05%) Firmware
3 1 (1.05%) Virtual Desktop
3 1 (1.05%) Virtual Machines
3 1 (1.05%) VMware Infrastructure
Systems Management
1 9 (9.47%) Microsoft Intune
2 4 (4.21%) Kubernetes
2 4 (4.21%) Terraform
3 2 (2.11%) Ansible
3 2 (2.11%) Control-M
3 2 (2.11%) Grafana
3 2 (2.11%) Prometheus
4 1 (1.05%) AirWatch
4 1 (1.05%) EMC NetWorker
4 1 (1.05%) FortiGate
4 1 (1.05%) Graylog
Vendors
1 46 (48.42%) Microsoft
2 16 (16.84%) ServiceNow
3 8 (8.42%) Cisco
4 7 (7.37%) Atlassian
5 6 (6.32%) iManage
6 3 (3.16%) Apple
6 3 (3.16%) Google
6 3 (3.16%) Oracle
7 2 (2.11%) arcserve
7 2 (2.11%) BMC
7 2 (2.11%) Remedy
7 2 (2.11%) SolarWinds
7 2 (2.11%) Veeam
8 1 (1.05%) Adobe
8 1 (1.05%) Citrix
8 1 (1.05%) Fortinet
8 1 (1.05%) Freshdesk
8 1 (1.05%) Ivanti
8 1 (1.05%) SAP
8 1 (1.05%) VMware