ITIL Foundation Certificate Job Trends

ITIL Foundation Certificate
UK

The table below provides summary statistics for permanent job vacancies with a requirement for ITIL Foundation Certificate qualifications. It includes a benchmarking guide to the salaries offered over the 6 months leading up to 3 November 2025, comparing them to the same period in the previous two years.

6 months to
3 Nov 2025
Same period 2024 Same period 2023
Rank 537 633 619
Rank change year-on-year +96 -14 +265
Permanent jobs citing ITIL Foundation Certificate 122 113 111
As % of all permanent jobs in the UK 0.24% 0.17% 0.21%
As % of the Qualifications category 0.74% 0.58% 0.67%
Number of salaries quoted 93 65 102
10th Percentile £30,500 £29,124 £27,100
25th Percentile £31,250 £33,500 £32,155
Median annual salary (50th Percentile) £39,929 £40,000 £46,369
Median % change year-on-year -0.18% -13.73% +15.92%
75th Percentile £56,250 £47,500 £70,313
90th Percentile £64,500 £58,910 £74,250
UK excluding London median annual salary £37,000 £39,730 £42,500
% change year-on-year -6.87% -6.52% +6.25%

All Academic and Professional Certifications
UK

ITIL Foundation Certificate falls under the Academic Qualifications and Professional Certifications category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring academic qualifications or professional certifications.

Permanent vacancies requiring academic qualifications or professional certifications 16,458 19,513 16,622
As % of all permanent jobs advertised in the UK 32.77% 28.81% 31.06%
Number of salaries quoted 7,663 8,040 11,382
10th Percentile £28,500 £32,500 £31,250
25th Percentile £36,250 £44,000 £42,500
Median annual salary (50th Percentile) £55,000 £58,000 £57,500
Median % change year-on-year -5.17% +0.87% +3.60%
75th Percentile £75,000 £76,000 £75,000
90th Percentile £90,000 £90,000 £92,500
UK excluding London median annual salary £47,510 £55,000 £52,500
% change year-on-year -13.62% +4.76% +5.00%

ITIL Foundation Certificate
Job Vacancy Trend

Historical trend showing the proportion of permanent IT job postings citing ITIL Foundation Certificate relative to all permanent IT jobs advertised.

ITIL Foundation Certificate job vacancy trend in the UK

ITIL Foundation Certificate
Salary Trend

Salary distribution trend for jobs in the UK citing ITIL Foundation Certificate.

Salary distribution trend for jobs in the UK citing ITIL Foundation Certificate

ITIL Foundation Certificate
Salary Histogram

Salary distribution for jobs citing ITIL Foundation Certificate over the 6 months to 3 November 2025.

Salary histogram for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Top 17 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL Foundation Certificate within the UK over the 6 months to 3 November 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +110 115 £37,500 -6.25% 46
UK excluding London +93 101 £37,000 -6.87% 51
Work from Home +104 57 £35,854 -36.57% 15
North of England +28 44 £31,750 -29.44% 14
Yorkshire +20 28 £31,000 -31.11% 4
South East +39 21 £39,929 -11.27% 13
London +52 16 £47,500 +1.06% 9
South West +40 15 £52,500 +60.92% 5
North West +12 9 £35,854 -14.63% 7
East of England - 9 £32,500 - 6
Midlands +44 8 £54,000 +30.12% 6
West Midlands +42 7 £54,000 +20.00% 5
North East +17 7 £32,500 -53.57% 3
Wales +14 2 £26,161 - 4
Scotland -4 2 - - 4
East Midlands +22 1 - - 1
Northern Ireland -3 1 £55,000 -

ITIL Foundation Certificate
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 6 (4.92%) SharePoint
2 5 (4.10%) Microsoft Exchange
3 1 (0.82%) Confluence
Applications
1 15 (12.30%) Microsoft Office
2 8 (6.56%) Microsoft Excel
3 6 (4.92%) MS Visio
4 3 (2.46%) Microsoft PowerPoint
5 2 (1.64%) Microsoft Project
Business Applications
1 1 (0.82%) Remedy ITSM
Cloud Services
1 42 (34.43%) Azure
2 25 (20.49%) Microsoft 365
3 20 (16.39%) Entra ID
4 14 (11.48%) AWS
5 7 (5.74%) SaaS
6 2 (1.64%) Azure DevOps
6 2 (1.64%) GCP
7 1 (0.82%) Azure AI
7 1 (0.82%) Azure Key Vault
7 1 (0.82%) Azure Sentinel
7 1 (0.82%) Azure Stack
7 1 (0.82%) Cloud Computing
7 1 (0.82%) Microsoft Copilot
7 1 (0.82%) OCI
7 1 (0.82%) PaaS
7 1 (0.82%) Power Automate
7 1 (0.82%) Power Platform
Communications & Networking
1 12 (9.84%) LAN
1 12 (9.84%) WAN
2 11 (9.02%) Firewall
2 11 (9.02%) TCP/IP
3 10 (8.20%) DHCP
3 10 (8.20%) DNS
4 8 (6.56%) VPN
5 6 (4.92%) WLAN
6 5 (4.10%) VLAN
7 4 (3.28%) Network Security
7 4 (3.28%) VoIP
8 3 (2.46%) Internet
8 3 (2.46%) SAN
8 3 (2.46%) STUN
8 3 (2.46%) VoLTE
8 3 (2.46%) Wireshark
9 2 (1.64%) BGP
9 2 (1.64%) Fibre Channel
9 2 (1.64%) OSPF
10 1 (0.82%) EIGRP
Database & Business Intelligence
1 11 (9.02%) Oracle Reports
2 1 (0.82%) DTS
2 1 (0.82%) MySQL
2 1 (0.82%) Power BI
Development Applications
1 19 (15.57%) JIRA
General
1 86 (70.49%) Social Skills
2 20 (16.39%) Analytical Skills
2 20 (16.39%) Organisational Skills
3 15 (12.30%) Finance
4 13 (10.66%) Police
5 5 (4.10%) Public Sector
5 5 (4.10%) Telecoms
6 4 (3.28%) Inclusion and Diversity
6 4 (3.28%) Influencing Skills
7 3 (2.46%) Banking
8 2 (1.64%) Law
9 1 (0.82%) Documentation Skills
9 1 (0.82%) Humanities
Job Titles
1 38 (31.15%) Analyst
2 26 (21.31%) Support Analyst
3 16 (13.11%) Developer
3 16 (13.11%) JIRA Developer
4 14 (11.48%) IT Support
4 14 (11.48%) Systems Analyst
5 13 (10.66%) Development Analyst
5 13 (10.66%) Development Support Analyst
5 13 (10.66%) Systems Development Analyst
5 13 (10.66%) Systems Support
5 13 (10.66%) Systems Support Analyst
6 12 (9.84%) IT Analyst
6 12 (9.84%) IT Support Analyst
7 8 (6.56%) Support Technician
8 7 (5.74%) Administrator
8 7 (5.74%) Senior
9 6 (4.92%) Lead
9 6 (4.92%) Service Analyst
9 6 (4.92%) Team Leader
10 5 (4.10%) Support Engineer
Libraries, Frameworks & Software Standards
1 13 (10.66%) Oracle Fusion
2 3 (2.46%) FreeSWITCH
2 3 (2.46%) Node.js
3 1 (0.82%) SOAP
Miscellaneous
1 19 (15.57%) Management Information System
2 9 (7.38%) Onboarding
3 8 (6.56%) CMDB
4 5 (4.10%) Data Centre
4 5 (4.10%) Enterprise Software
5 4 (3.28%) Analytical Mindset
5 4 (3.28%) Self-Motivation
6 3 (2.46%) Video Conferencing
7 2 (1.64%) Cyber Security Posture
7 2 (1.64%) NHS
8 1 (0.82%) Cyber Defence
8 1 (0.82%) iPad
8 1 (0.82%) Legacy Systems
8 1 (0.82%) Product Ownership
8 1 (0.82%) Public Cloud
8 1 (0.82%) Security Posture
8 1 (0.82%) Tandem
8 1 (0.82%) Virtual Team
Operating Systems
1 28 (22.95%) Windows
2 10 (8.20%) Windows Server
3 8 (6.56%) Windows 10
4 7 (5.74%) Linux
5 5 (4.10%) Mac OS
6 4 (3.28%) Android
6 4 (3.28%) Apple iOS
7 2 (1.64%) Oracle Linux
7 2 (1.64%) Red Hat Enterprise Linux
7 2 (1.64%) VMS
8 1 (0.82%) Unix
8 1 (0.82%) Windows Server 2016
Processes & Methodologies
1 122 (100.00%) ITIL
2 55 (45.08%) Problem-Solving
3 52 (42.62%) Continuous Improvement
4 49 (40.16%) ITSM
5 47 (38.52%) Service Management
6 31 (25.41%) Change Management
7 27 (22.13%) Incident Management
8 26 (21.31%) Asset Management
9 24 (19.67%) Computer Science
10 21 (17.21%) Customer Service
10 21 (17.21%) Service Delivery
11 17 (13.93%) User Experience
12 13 (10.66%) Stakeholder Management
13 12 (9.84%) Disaster Recovery
14 11 (9.02%) Change Control
14 11 (9.02%) Data Security
14 11 (9.02%) Knowledge Management
14 11 (9.02%) Risk Management
15 10 (8.20%) DevOps
16 9 (7.38%) High Availability
Programming Languages
1 26 (21.31%) PowerShell
2 16 (13.11%) JavaScript
3 1 (0.82%) Python
3 1 (0.82%) SQL
Qualifications
1 45 (36.89%) Degree
2 18 (14.75%) Microsoft Certification
3 16 (13.11%) Azure Certification
4 14 (11.48%) BPSS Clearance
5 10 (8.20%) Cisco Certification
6 8 (6.56%) Computer Science Degree
6 8 (6.56%) Security Cleared
7 7 (5.74%) Network+ Certification
8 6 (4.92%) A+ Certification
9 5 (4.10%) CCNA
9 5 (4.10%) CCNP
9 5 (4.10%) CompTIA Security+
9 5 (4.10%) MCITP
9 5 (4.10%) MCP
10 4 (3.28%) DBS Check
10 4 (3.28%) HNC
10 4 (3.28%) HND
10 4 (3.28%) PMI Certification
10 4 (3.28%) PMP
11 3 (2.46%) PRINCE2 Certification
Quality Assurance & Compliance
1 13 (10.66%) Data Quality
2 5 (4.10%) SLA
3 4 (3.28%) PMO
3 4 (3.28%) QA
4 2 (1.64%) Cyber Essentials
4 2 (1.64%) Cyber Essentials PLUS
4 2 (1.64%) ISO/IEC 27001
5 1 (0.82%) GDPR
5 1 (0.82%) GRC
5 1 (0.82%) ISO/IEC 20000
System Software
1 30 (24.59%) Active Directory
2 5 (4.10%) Virtual Desktop
3 3 (2.46%) Firmware
4 2 (1.64%) Virtual Machines
5 1 (0.82%) Hyper-V
5 1 (0.82%) VMware ESXi
5 1 (0.82%) VMware Infrastructure
5 1 (0.82%) vSphere
Systems Management
1 14 (11.48%) Microsoft Intune
2 7 (5.74%) SCCM
3 2 (1.64%) EMC NetWorker
3 2 (1.64%) Grafana
3 2 (1.64%) Nagios
4 1 (0.82%) Autotask
4 1 (0.82%) Single Sign-On
4 1 (0.82%) Terraform
4 1 (0.82%) vCenter Server
Vendors
1 45 (36.89%) Microsoft
2 16 (13.11%) Atlassian
3 15 (12.30%) Oracle
4 12 (9.84%) Cisco
5 8 (6.56%) ServiceNow
6 7 (5.74%) HP
7 6 (4.92%) Aruba
7 6 (4.92%) Veeam
8 5 (4.10%) arcserve
9 4 (3.28%) VMware
10 3 (2.46%) Commvault
10 3 (2.46%) Juniper
11 2 (1.64%) Apple
11 2 (1.64%) Avaya
11 2 (1.64%) Concur
11 2 (1.64%) EMC
11 2 (1.64%) Google
11 2 (1.64%) Red Hat
11 2 (1.64%) SAP
11 2 (1.64%) Zerto