ITIL Foundation Certificate Job Trends

ITIL Foundation Certificate
UK

The table below provides summary statistics for permanent job vacancies with a requirement for ITIL Foundation Certificate qualifications. It includes a benchmarking guide to the salaries offered over the 6 months leading up to 17 January 2026, comparing them to the same period in the previous two years.

6 months to
17 Jan 2026
Same period 2025 Same period 2024
Rank 525 617 620
Rank change year-on-year +92 +3 +174
Permanent jobs citing ITIL Foundation Certificate 130 85 120
As % of all permanent jobs in the UK 0.21% 0.16% 0.20%
As % of the Qualifications category 0.67% 0.43% 0.70%
Number of salaries quoted 82 49 97
10th Percentile £30,500 £28,999 £27,000
25th Percentile £31,250 £33,500 £28,000
Median annual salary (50th Percentile) £45,000 £42,000 £42,500
Median % change year-on-year +7.14% -1.18% +6.25%
75th Percentile £57,500 £50,000 £59,000
90th Percentile £69,750 £60,000 £74,250
UK excluding London median annual salary £41,000 £42,000 £36,403
% change year-on-year -2.38% +15.38% -8.99%

All Academic and Professional Certifications
UK

ITIL Foundation Certificate falls under the Academic Qualifications and Professional Certifications category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring academic qualifications or professional certifications.

Permanent vacancies requiring academic qualifications or professional certifications 19,397 19,574 17,068
As % of all permanent jobs advertised in the UK 31.82% 36.70% 28.87%
Number of salaries quoted 7,796 7,637 11,635
10th Percentile £28,250 £32,500 £29,000
25th Percentile £36,250 £45,000 £41,000
Median annual salary (50th Percentile) £55,000 £59,518 £56,000
Median % change year-on-year -7.59% +6.28% -2.61%
75th Percentile £75,900 £77,250 £73,750
90th Percentile £90,000 £93,100 £91,250
UK excluding London median annual salary £50,000 £55,000 £50,000
% change year-on-year -9.09% +10.00% -

ITIL Foundation Certificate
Job Vacancy Trend

Historical trend showing the proportion of permanent IT job postings citing ITIL Foundation Certificate relative to all permanent IT jobs advertised.

ITIL Foundation Certificate job vacancy trend in the UK

ITIL Foundation Certificate
Salary Trend

Salary distribution trend for jobs in the UK citing ITIL Foundation Certificate.

Salary distribution trend for jobs in the UK citing ITIL Foundation Certificate

ITIL Foundation Certificate
Salary Histogram

Salary distribution for jobs citing ITIL Foundation Certificate over the 6 months to 17 January 2026.

Salary histogram for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Top 16 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL Foundation Certificate within the UK over the 6 months to 17 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +112 124 £45,000 +7.14% 44
UK excluding London +85 109 £41,000 -2.38% 48
Work from Home +108 59 £40,000 -11.11% 6
North of England +45 53 £32,500 -27.78% 11
Yorkshire +15 38 £31,000 -31.11% 4
London +53 18 £65,000 +67.74% 1
Midlands +24 16 £54,000 -10.00% 6
South East +33 15 £54,000 +20.00% 14
South West +12 15 £47,500 +41.79% 6
West Midlands +34 14 £54,000 -10.00% 1
North East - 9 £52,000 - 3
East of England +25 8 £36,750 -12.50% 6
North West +14 6 £35,854 +2.44% 4
East Midlands - 2 £80,000 - 5
Scotland - 2 - - 2
Wales +5 1 - - 3

ITIL Foundation Certificate
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 11 (8.46%) SharePoint
2 9 (6.92%) Microsoft Exchange
3 1 (0.77%) Confluence
Applications
1 13 (10.00%) Microsoft Office
2 7 (5.38%) Microsoft Excel
3 4 (3.08%) MS Visio
4 1 (0.77%) Microsoft PowerPoint
4 1 (0.77%) Microsoft Project
Business Applications
1 6 (4.62%) Elite 3E
2 1 (0.77%) Remedy ITSM
Cloud Services
1 36 (27.69%) Azure
2 35 (26.92%) Microsoft 365
3 17 (13.08%) Entra ID
4 11 (8.46%) AWS
5 7 (5.38%) SaaS
6 3 (2.31%) Azure DevOps
7 2 (1.54%) Power Automate
7 2 (1.54%) Power Platform
8 1 (0.77%) Azure AI
8 1 (0.77%) Azure Key Vault
8 1 (0.77%) Azure Sentinel
8 1 (0.77%) Azure Stack
8 1 (0.77%) Microsoft Copilot
8 1 (0.77%) OneDrive
Communications & Networking
1 9 (6.92%) WAN
2 8 (6.15%) LAN
3 7 (5.38%) VPN
4 6 (4.62%) DHCP
4 6 (4.62%) DNS
4 6 (4.62%) TCP/IP
5 5 (3.85%) Structured Cabling
5 5 (3.85%) WLAN
6 4 (3.08%) Firewall
6 4 (3.08%) Network Security
7 2 (1.54%) BGP
7 2 (1.54%) OSPF
7 2 (1.54%) VLAN
8 1 (0.77%) Cisco ISE
8 1 (0.77%) EIGRP
8 1 (0.77%) IPsec
8 1 (0.77%) RTP
8 1 (0.77%) SD-WAN
8 1 (0.77%) SSH
8 1 (0.77%) Unified Communications
Database & Business Intelligence
1 6 (4.62%) Oracle Reports
2 3 (2.31%) MySQL
3 2 (1.54%) Power BI
4 1 (0.77%) Azure SQL Database
4 1 (0.77%) SQL Server
Development Applications
1 29 (22.31%) JIRA
General
1 94 (72.31%) Social Skills
2 22 (16.92%) Organisational Skills
3 21 (16.15%) Finance
4 14 (10.77%) Analytical Skills
5 12 (9.23%) Law
5 12 (9.23%) Legal
6 7 (5.38%) Public Sector
7 6 (4.62%) Police
8 2 (1.54%) Influencing Skills
9 1 (0.77%) Documentation Skills
9 1 (0.77%) Social Housing
Job Titles
1 32 (24.62%) Analyst
2 25 (19.23%) IT Support
3 23 (17.69%) Developer
3 23 (17.69%) JIRA Developer
4 22 (16.92%) Support Analyst
5 18 (13.85%) Lead
6 17 (13.08%) IT Analyst
7 14 (10.77%) IT Support Analyst
8 13 (10.00%) IT Manager
9 11 (8.46%) Service Manager
9 11 (8.46%) Support Team Leader
9 11 (8.46%) Team Leader
10 8 (6.15%) 2nd Line Support
10 8 (6.15%) Service Analyst
11 7 (5.38%) IT Engineer
11 7 (5.38%) Service Desk Manager
11 7 (5.38%) Support Engineer
11 7 (5.38%) Systems Analyst
12 6 (4.62%) Senior
12 6 (4.62%) Systems Support Analyst
Libraries, Frameworks & Software Standards
1 6 (4.62%) Oracle Fusion
Miscellaneous
1 11 (8.46%) Management Information System
2 10 (7.69%) Onboarding
3 7 (5.38%) Analytical Mindset
4 6 (4.62%) Culture of Ownership
4 6 (4.62%) Data Centre
5 4 (3.08%) CMDB
6 2 (1.54%) Cyber Security Posture
6 2 (1.54%) Enterprise Software
7 1 (0.77%) Fat Client
7 1 (0.77%) Legacy Systems
7 1 (0.77%) Security Posture
7 1 (0.77%) Self-Motivation
7 1 (0.77%) Tandem
7 1 (0.77%) Thin Client
7 1 (0.77%) Video Conferencing
7 1 (0.77%) Virtual Team
Operating Systems
1 25 (19.23%) Windows
2 9 (6.92%) Apple iOS
3 7 (5.38%) Windows 10
4 5 (3.85%) Windows Server
5 4 (3.08%) Linux
5 4 (3.08%) Mac OS
6 1 (0.77%) Android
6 1 (0.77%) Unix
Processes & Methodologies
1 130 (100.00%) ITIL
2 65 (50.00%) ITSM
3 61 (46.92%) Service Management
4 57 (43.85%) Problem-Solving
5 54 (41.54%) Continuous Improvement
6 34 (26.15%) Incident Management
7 33 (25.38%) Change Management
8 29 (22.31%) Computer Science
9 28 (21.54%) Asset Management
10 27 (20.77%) Service Delivery
11 22 (16.92%) Customer Service
12 19 (14.62%) User Experience
13 13 (10.00%) Disaster Recovery
13 13 (10.00%) Stakeholder Management
14 12 (9.23%) Risk Management
14 12 (9.23%) Stakeholder Engagement
15 11 (8.46%) DevOps
16 10 (7.69%) Business Continuity
16 10 (7.69%) Roadmaps
17 9 (6.92%) Collaborative Culture
Programming Languages
1 32 (24.62%) PowerShell
2 23 (17.69%) JavaScript
3 4 (3.08%) SQL
4 1 (0.77%) Python
Qualifications
1 46 (35.38%) Degree
2 13 (10.00%) Microsoft Certification
3 12 (9.23%) Azure Certification
4 8 (6.15%) BPSS Clearance
4 8 (6.15%) Cisco Certification
4 8 (6.15%) Network+ Certification
5 6 (4.62%) CCNA
6 5 (3.85%) Computer Science Degree
6 5 (3.85%) PMI Certification
6 5 (3.85%) PMP
7 4 (3.08%) A+ Certification
7 4 (3.08%) AWS Certification
7 4 (3.08%) AWS Certified Solutions Architect
7 4 (3.08%) CompTIA Security+
7 4 (3.08%) Master's Degree
7 4 (3.08%) MCITP
7 4 (3.08%) MCP
7 4 (3.08%) Security Cleared
8 3 (2.31%) PRINCE2 Certification
9 2 (1.54%) CCIE
Quality Assurance & Compliance
1 6 (4.62%) Data Quality
2 5 (3.85%) SLA
3 4 (3.08%) Cyber Essentials
3 4 (3.08%) Cyber Essentials PLUS
3 4 (3.08%) PMO
3 4 (3.08%) QA
4 3 (2.31%) ISO/IEC 27001
5 2 (1.54%) GDPR
5 2 (1.54%) ISO/IEC 20000
System Software
1 26 (20.00%) Active Directory
2 6 (4.62%) Virtual Desktop
3 1 (0.77%) Docker
3 1 (0.77%) Firmware
3 1 (0.77%) Virtual Machines
3 1 (0.77%) VMware Infrastructure
Systems Management
1 13 (10.00%) Microsoft Intune
2 3 (2.31%) SCCM
3 1 (0.77%) AirWatch
3 1 (0.77%) Autotask
3 1 (0.77%) EMC NetWorker
3 1 (0.77%) FortiGate
3 1 (0.77%) Kubernetes
3 1 (0.77%) Single Sign-On
3 1 (0.77%) Terraform
Vendors
1 48 (36.92%) Microsoft
2 23 (17.69%) Atlassian
3 14 (10.77%) Cisco
3 14 (10.77%) ServiceNow
4 6 (4.62%) arcserve
4 6 (4.62%) HP
4 6 (4.62%) iManage
4 6 (4.62%) Oracle
4 6 (4.62%) Veeam
5 5 (3.85%) Aruba
6 3 (2.31%) Apple
7 2 (1.54%) Citrix
7 2 (1.54%) Concur
7 2 (1.54%) Fortinet
7 2 (1.54%) Salesforce
7 2 (1.54%) SAP
8 1 (0.77%) Gemalto
8 1 (0.77%) Ivanti
8 1 (0.77%) Palo Alto
8 1 (0.77%) Thales