Period
to 14 May 2021

The following table provides summary statistics for permanent job vacancies with a requirement for ITIL Foundation Certificate qualifications. Included is a benchmarking guide to the salaries offered over the 6 months to 14 May 2021 with a comparison to the same period in the previous 2 years.

ITIL Foundation Certificate
UK
6 months to
14 May 2021
Same period 2020 Same period 2019
Rank 728 811 869
Rank change year-on-year +83 +58 -4
Permanent jobs citing ITIL Foundation Certificate 181 114 253
As % of all permanent jobs advertised in the UK 0.20% 0.12% 0.18%
As % of the Qualifications category 0.94% 0.55% 0.71%
Number of salaries quoted 122 72 213
10th Percentile £27,000 £26,325 £23,400
25th Percentile £32,000 £30,000 £26,250
Median annual salary (50th Percentile) £42,101 £38,566 £32,500
Median % change year-on-year +9.17% +18.66% -22.62%
75th Percentile £63,250 £50,000 £45,250
90th Percentile £100,000 £66,750 £62,000
UK excluding London median annual salary £34,000 £34,000 £32,500
% change year-on-year - +4.62% -18.75%

ITIL Foundation Certificate is in the Academic Qualifications and Professional Certifications category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for academic qualifications or professional certifications.

All Academic and Professional Certifications
UK
Permanent vacancies requiring academic qualifications or professional certifications 19,331 20,895 35,854
As % of all permanent IT jobs advertised in the UK 21.36% 21.46% 24.82%
Number of salaries quoted 12,355 15,729 25,961
10th Percentile £31,250 £28,750 £26,250
25th Percentile £41,250 £37,500 £35,000
Median annual salary (50th Percentile) £55,000 £52,500 £50,000
Median % change year-on-year +4.76% +5.00% +3.09%
75th Percentile £72,500 £68,750 £66,250
90th Percentile £86,250 £85,000 £82,500
UK excluding London median annual salary £50,000 £47,500 £45,000
% change year-on-year +5.26% +5.56% +2.27%

ITIL Foundation Certificate
Job Vacancy Trend

Job postings citing ITIL Foundation Certificate as a proportion of all IT jobs advertised.

Job vacancy trend for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Salary Trend

3-month moving average salary quoted in jobs citing ITIL Foundation Certificate.

Salary trend for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Salary Histogram

Salary distribution for jobs citing ITIL Foundation Certificate over the 6 months to 14 May 2021.

Salary histogram for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Top 13 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL Foundation Certificate within the UK over the 6 months to 14 May 2021. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +106 178 £42,500 - 25
UK excluding London +92 119 £34,000 - 24
London +66 61 £62,500 +44.53% 4
South East +76 48 £35,000 +9.38% 9
Midlands +14 27 £30,000 +2.13% 5
Yorkshire +11 26 £32,000 -5.88% 2
North of England +8 26 £32,000 -5.88% 3
West Midlands +22 25 £37,500 +7.14% 5
South West -17 15 £35,500 -7.78% 4
Work from Home -155 12 £26,500 -7.83% 4
Wales +29 8 £28,500 -9.52% 3
East Midlands -3 2 £30,000 +59.46%
Scotland -13 2 £43,375 +18.84% 1

For the 6 months to 14 May 2021, IT jobs citing ITIL Foundation Certificate also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads with a requirement for ITIL Foundation Certificate.

1 181 (100.00%) ITIL
2 123 (67.96%) Microsoft
3 100 (55.25%) Social Skills
4 73 (40.33%) Service Management
5 66 (36.46%) Windows
6 63 (34.81%) SLA
7 59 (32.60%) Microsoft Office
8 57 (31.49%) Windows 10
9 55 (30.39%) Citrix
10 54 (29.83%) Problem-Solving
11 50 (27.62%) Microsoft 365
11 50 (27.62%) Analytical Skills
12 47 (25.97%) Degree
13 46 (25.41%) Agile Software Development
14 44 (24.31%) Finance
15 40 (22.10%) Service Delivery
15 40 (22.10%) Line Management
16 39 (21.55%) SQL
17 35 (19.34%) Azure
18 34 (18.78%) Document Management
19 33 (18.23%) Active Directory
19 33 (18.23%) Analytics
20 32 (17.68%) Escalation Management
20 32 (17.68%) GDPR
20 32 (17.68%) Legal
21 29 (16.02%) Scrum
22 28 (15.47%) Microsoft Certification
22 28 (15.47%) Digital Economy
23 26 (14.36%) Decision-Making
23 26 (14.36%) Coaching

ITIL Foundation Certificate
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 25 (13.81%) Confluence
2 13 (7.18%) SharePoint
3 12 (6.63%) Oracle SOA Suite
3 12 (6.63%) Tomcat
4 4 (2.21%) CMS
5 3 (1.66%) Umbraco
6 2 (1.10%) IIS
7 1 (0.55%) Exchange Server 2010
7 1 (0.55%) MS Exchange
7 1 (0.55%) Skype for Business
Applications
1 59 (32.60%) Microsoft Office
2 12 (6.63%) InVision
3 7 (3.87%) Microsoft Excel
4 3 (1.66%) Microsoft PowerPoint
4 3 (1.66%) MS Visio
5 1 (0.55%) Microsoft Project
Business Applications
1 6 (3.31%) Dynamics CRM
2 3 (1.66%) Dynamics NAV
2 3 (1.66%) Magento
3 2 (1.10%) Remedy ITSM
4 1 (0.55%) Elite 3E
4 1 (0.55%) Sentinel
Cloud Services
1 50 (27.62%) Microsoft 365
2 35 (19.34%) Azure
3 6 (3.31%) Dynamics 365
4 5 (2.76%) Azure Active Directory
5 4 (2.21%) SaaS
6 3 (1.66%) AWS
7 2 (1.10%) IaaS
8 1 (0.55%) GCP
8 1 (0.55%) PaaS
8 1 (0.55%) Route 53
8 1 (0.55%) Slack
Communications & Networking
1 18 (9.94%) VPN
2 15 (8.29%) Firewall
3 12 (6.63%) DHCP
4 11 (6.08%) Remote Desktop
4 11 (6.08%) WAN
5 10 (5.52%) Cisco IOS
5 10 (5.52%) LAN
6 8 (4.42%) Wireless
7 7 (3.87%) Cisco ISE
7 7 (3.87%) DNS
7 7 (3.87%) Wi-Fi
8 6 (3.31%) VLAN
8 6 (3.31%) VoIP
9 5 (2.76%) SSH
10 4 (2.21%) BGP
10 4 (2.21%) IPsec
10 4 (2.21%) MPLS
10 4 (2.21%) Network Security
10 4 (2.21%) OSPF
10 4 (2.21%) TCP/IP
Database & Business Intelligence
1 24 (13.26%) MongoDB
2 15 (8.29%) SQL Server Integration Services
3 11 (6.08%) SQL Server Reporting Services
4 7 (3.87%) Amazon RDS
5 6 (3.31%) Data Warehouse
5 6 (3.31%) SQL Server
6 3 (1.66%) Relational Database
Development Applications
1 25 (13.81%) JIRA
2 24 (13.26%) Artifactory
2 24 (13.26%) Git (software)
2 24 (13.26%) Gradle
2 24 (13.26%) Jenkins
2 24 (13.26%) Maven
2 24 (13.26%) Mocha
3 12 (6.63%) JUnit
3 12 (6.63%) Mockito
3 12 (6.63%) Selenium
4 5 (2.76%) Team Foundation Server
General
1 100 (55.25%) Social Skills
2 50 (27.62%) Analytical Skills
3 44 (24.31%) Finance
4 32 (17.68%) Legal
5 28 (15.47%) Digital Economy
6 24 (13.26%) Banking
7 8 (4.42%) Influencing Skills
7 8 (4.42%) Retail
8 7 (3.87%) Law
9 6 (3.31%) Back Office
9 6 (3.31%) Games
10 4 (2.21%) Public Sector
11 3 (1.66%) Presentation Skills
11 3 (1.66%) Telecoms
12 2 (1.10%) Local Government
13 1 (0.55%) Electronics
13 1 (0.55%) Manufacturing
13 1 (0.55%) Marketing
13 1 (0.55%) Organisational Skills
Job Titles
1 32 (17.68%) Team Leader
2 31 (17.13%) Developer
3 30 (16.57%) Analyst
4 28 (15.47%) Service Desk Team Leader
5 14 (7.73%) IT Engineer
5 14 (7.73%) Support Analyst
6 12 (6.63%) Applications Support
6 12 (6.63%) Front End Developer (Client-Side Developer)
6 12 (6.63%) Full Stack Developer
6 12 (6.63%) IT Support
6 12 (6.63%) Java Developer
6 12 (6.63%) JavaScript Developer
6 12 (6.63%) Service Manager
7 10 (5.52%) 2nd Line Support
8 9 (4.97%) IT Support Technician
8 9 (4.97%) IT Technician
8 9 (4.97%) Support Technician
9 8 (4.42%) Support Engineer
10 7 (3.87%) Desktop Support
10 7 (3.87%) Service Analyst
Libraries, Frameworks & Software Standards
1 24 (13.26%) Node.js
1 24 (13.26%) React
2 13 (7.18%) Ajax
2 13 (7.18%) CSS
2 13 (7.18%) HTML
2 13 (7.18%) Web Services
3 12 (6.63%) AngularJS
3 12 (6.63%) DHTML
3 12 (6.63%) JAXP
3 12 (6.63%) jQuery
3 12 (6.63%) JSON
3 12 (6.63%) JSP
3 12 (6.63%) JSTL
3 12 (6.63%) PowerMock
3 12 (6.63%) REST
3 12 (6.63%) Servlets
3 12 (6.63%) SOAP
3 12 (6.63%) Spring
3 12 (6.63%) XML
3 12 (6.63%) XSLT
Miscellaneous
1 24 (13.26%) Management Information System
1 24 (13.26%) N-Tier
2 20 (11.05%) User Experience
3 12 (6.63%) Enterprise Software
4 9 (4.97%) iPad
4 9 (4.97%) iPhone
5 7 (3.87%) PKI
6 6 (3.31%) Data Centre
7 5 (2.76%) Data Structures
7 5 (2.76%) Driving Licence
8 3 (1.66%) AS400
9 2 (1.10%) EPoS
9 2 (1.10%) Hybrid Cloud
9 2 (1.10%) Public Cloud
9 2 (1.10%) Self-Motivation
9 2 (1.10%) Video Conferencing
10 1 (0.55%) Clustering
10 1 (0.55%) Derivative
10 1 (0.55%) Mobile App
10 1 (0.55%) Reference Data
Operating Systems
1 66 (36.46%) Windows
2 57 (31.49%) Windows 10
3 25 (13.81%) Linux
4 16 (8.84%) Android
5 11 (6.08%) Windows Server 2012
5 11 (6.08%) Windows Server 2016
6 10 (5.52%) Mac OS X
7 7 (3.87%) Apple iOS
7 7 (3.87%) Mac OS
8 6 (3.31%) Windows Server
9 5 (2.76%) Red Hat Enterprise Linux
9 5 (2.76%) Unix
10 4 (2.21%) Windows 7
11 2 (1.10%) Windows Server 2019
12 1 (0.55%) Windows Server 2008
Processes & Methodologies
1 181 (100.00%) ITIL
2 73 (40.33%) Service Management
3 54 (29.83%) Problem-Solving
4 46 (25.41%) Agile Software Development
5 40 (22.10%) Line Management
5 40 (22.10%) Service Delivery
6 34 (18.78%) Document Management
7 33 (18.23%) Analytics
8 32 (17.68%) Escalation Management
9 29 (16.02%) Scrum
10 26 (14.36%) Coaching
10 26 (14.36%) Decision-Making
10 26 (14.36%) Test Automation
11 24 (13.26%) Computer Science
11 24 (13.26%) Microservices
11 24 (13.26%) Non-Functional Testing
11 24 (13.26%) Reverse Engineering
11 24 (13.26%) Secure Coding
11 24 (13.26%) Thought Leadership
11 24 (13.26%) Unit Testing
Programming Languages
1 39 (21.55%) SQL
2 25 (13.81%) JavaScript
3 24 (13.26%) Java
3 24 (13.26%) Java 8
4 18 (9.94%) PowerShell
5 12 (6.63%) PL/SQL
6 6 (3.31%) Python
7 5 (2.76%) Perl
7 5 (2.76%) Shell Script
8 3 (1.66%) C#
9 2 (1.10%) C
10 1 (0.55%) Korn
10 1 (0.55%) T-SQL
Qualifications
1 47 (25.97%) Degree
2 28 (15.47%) Microsoft Certification
3 14 (7.73%) MCSE
4 11 (6.08%) MCSA
5 9 (4.97%) Network+ Certification
6 8 (4.42%) CCENT
6 8 (4.42%) Cisco Certification
7 4 (2.21%) CCNA
7 4 (2.21%) MCP
8 3 (1.66%) CCNP
8 3 (1.66%) ITIL Certification
9 2 (1.10%) IIBA
10 1 (0.55%) (ISC)2 CCSP
10 1 (0.55%) CCIE
10 1 (0.55%) CCSP
10 1 (0.55%) CISM
10 1 (0.55%) CISSP
10 1 (0.55%) HNC
10 1 (0.55%) HND
10 1 (0.55%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 63 (34.81%) SLA
2 32 (17.68%) GDPR
3 9 (4.97%) QA
4 1 (0.55%) GRC
4 1 (0.55%) ISO/IEC 27001
System Software
1 33 (18.23%) Active Directory
2 24 (13.26%) Docker
3 11 (6.08%) VMware Infrastructure
4 7 (3.87%) BitLocker
4 7 (3.87%) Hyper-V
5 1 (0.55%) vSphere
Systems Management
1 24 (13.26%) Kubernetes
2 17 (9.39%) SCCM
3 16 (8.84%) Microsoft Intune
4 7 (3.87%) Jamf Pro
5 3 (1.66%) Single Sign-On
6 2 (1.10%) Sysprep
6 2 (1.10%) WSUS
7 1 (0.55%) AirWatch
7 1 (0.55%) Ansible
7 1 (0.55%) Nagios
7 1 (0.55%) Opscode Chef
7 1 (0.55%) Puppet
Vendors
1 123 (67.96%) Microsoft
2 55 (30.39%) Citrix
3 24 (13.26%) IBM
4 19 (10.50%) VMware
5 18 (9.94%) Apple
6 14 (7.73%) Cisco
7 12 (6.63%) Oracle
8 11 (6.08%) ServiceNow
9 9 (4.97%) iManage
10 5 (2.76%) Meraki
10 5 (2.76%) Red Hat
11 4 (2.21%) Palo Alto
11 4 (2.21%) Remedy
12 3 (1.66%) Aruba
12 3 (1.66%) Sophos
13 2 (1.10%) ArcSight
13 2 (1.10%) LogRhythm
14 1 (0.55%) Riverbed
14 1 (0.55%) Splunk
14 1 (0.55%) Veeam