ITIL Foundation Certificate Job Trends

ITIL Foundation Certificate
UK

The table below provides summary statistics for permanent job vacancies with a requirement for ITIL Foundation Certificate qualifications. It includes a benchmarking guide to the salaries offered over the 6 months leading up to 17 July 2026, comparing them to the same period in the previous two years.

6 months to
17 Jul 2026
Same period 2025 Same period 2024
Rank 683 582 725
Rank change year-on-year -101 +143 -22
Permanent jobs citing ITIL Foundation Certificate 79 98 154
As % of all permanent jobs in the UK 0.080% 0.20% 0.16%
As % of the Qualifications category 0.42% 0.56% 0.61%
Number of salaries quoted 61 79 109
10th Percentile £25,625 £30,000 £27,000
25th Percentile £30,000 £35,854 £30,875
Median annual salary (50th Percentile) £42,500 £42,000 £40,144
Median % change year-on-year +1.19% +4.62% -5.54%
75th Percentile £61,250 £57,500 £58,025
90th Percentile £77,500 £62,800 £66,300
UK excluding London median annual salary £35,500 £38,500 £37,500
% change year-on-year -7.79% +2.67% +2.74%

All Academic and Professional Certifications
UK

ITIL Foundation Certificate falls under the Academic Qualifications and Professional Certifications category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring academic qualifications or professional certifications.

Permanent vacancies requiring academic qualifications or professional certifications 19,020 17,430 25,349
As % of all permanent jobs advertised in the UK 19.23% 35.48% 25.82%
Number of salaries quoted 10,042 7,810 15,650
10th Percentile £31,000 £29,750 £29,500
25th Percentile £43,000 £38,687 £39,250
Median annual salary (50th Percentile) £60,000 £55,000 £54,500
Median % change year-on-year +9.09% +0.92% -9.17%
75th Percentile £80,000 £72,500 £71,250
90th Percentile £95,000 £90,000 £87,500
UK excluding London median annual salary £55,000 £50,000 £50,000
% change year-on-year +10.00% - -4.76%

ITIL Foundation Certificate
Job Vacancy Trend

Historical trend showing the proportion of permanent IT job postings citing ITIL Foundation Certificate relative to all permanent IT jobs advertised.

ITIL Foundation Certificate job vacancy trend in the UK

ITIL Foundation Certificate
Salary Trend

Salary distribution trend for jobs in the UK citing ITIL Foundation Certificate.

Salary distribution trend for jobs in the UK citing ITIL Foundation Certificate

ITIL Foundation Certificate
Salary Histogram

Salary distribution for jobs citing ITIL Foundation Certificate over the 6 months to 17 July 2026.

Salary histogram for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Top 14 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL Foundation Certificate within the UK over the 6 months to 17 July 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England -102 69 £42,500 +6.25% 16
UK excluding London -77 51 £35,500 -7.79% 16
North of England -24 21 £26,250 -26.06% 5
London -39 21 £70,000 +40.00% 1
South East -19 19 £42,500 +13.33% 4
Yorkshire -23 19 £26,250 -12.50% 3
Work from Home -29 18 £57,500 +55.41% 4
Midlands -33 5 £42,000 -26.96% 3
West Midlands -22 3 £31,000 -46.09% 1
South West -54 3 £27,000 -48.57% 3
Scotland +5 2 - -
East Midlands -13 2 £43,500 - 2
North East -58 2 - -
Wales -51 1 £48,500 +85.39% 1

ITIL Foundation Certificate
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 7 (8.86%) SharePoint
2 5 (6.33%) Microsoft Exchange
3 2 (2.53%) OpenStack
4 1 (1.27%) Apache
4 1 (1.27%) CMS
4 1 (1.27%) IIS
4 1 (1.27%) Tomcat
4 1 (1.27%) WordPress
Applications
1 7 (8.86%) Microsoft Office
2 4 (5.06%) Microsoft Excel
3 1 (1.27%) Acrobat
3 1 (1.27%) Microsoft Project
3 1 (1.27%) MS Visio
Business Applications
1 7 (8.86%) Remedy ITSM
2 1 (1.27%) Payment Gateway
2 1 (1.27%) SAP S/4HANA
2 1 (1.27%) Shopify
Cloud Services
1 19 (24.05%) Azure
2 16 (20.25%) Microsoft 365
3 8 (10.13%) Entra ID
4 7 (8.86%) SaaS
5 6 (7.59%) AWS
5 6 (7.59%) GCP
6 5 (6.33%) Azure Sentinel
6 5 (6.33%) Cloudflare
7 3 (3.80%) Azure DevOps
8 2 (2.53%) Datadog
8 2 (2.53%) IaaS
8 2 (2.53%) OneDrive
8 2 (2.53%) PaaS
9 1 (1.27%) Copilot Studio
9 1 (1.27%) Microsoft Copilot
9 1 (1.27%) Power Platform
Communications & Networking
1 21 (26.58%) WAN
2 18 (22.78%) LAN
3 14 (17.72%) DNS
4 9 (11.39%) VPN
5 8 (10.13%) DHCP
6 5 (6.33%) Firewall
6 5 (6.33%) SSL
6 5 (6.33%) TCP/IP
6 5 (6.33%) VoIP
7 4 (5.06%) ADSL
7 4 (5.06%) BGP
7 4 (5.06%) MPLS
7 4 (5.06%) SD-WAN
7 4 (5.06%) WebEx
8 2 (2.53%) Structured Cabling
9 1 (1.27%) Converged Networks
9 1 (1.27%) Internet
Database & Business Intelligence
1 9 (11.39%) SQL Server
2 4 (5.06%) PostgreSQL
3 2 (2.53%) SQLPlus
4 1 (1.27%) MySQL
4 1 (1.27%) Power BI
Development Applications
1 6 (7.59%) JIRA
2 3 (3.80%) GitLab
2 3 (3.80%) Jenkins
3 1 (1.27%) Bitbucket
3 1 (1.27%) Git
General
1 35 (44.30%) Social Skills
2 28 (35.44%) Analytical Skills
3 19 (24.05%) Finance
4 8 (10.13%) Banking
5 7 (8.86%) Influencing Skills
6 6 (7.59%) Public Sector
7 4 (5.06%) Documentation Skills
7 4 (5.06%) Organisational Skills
8 3 (3.80%) Games
8 3 (3.80%) Retail
9 2 (2.53%) Inclusion and Diversity
9 2 (2.53%) Telecoms
Job Titles
1 18 (22.78%) Analyst
2 11 (13.92%) IT Support
3 10 (12.66%) IT Support Technician
3 10 (12.66%) IT Technician
3 10 (12.66%) Support Technician
4 9 (11.39%) Lead
4 9 (11.39%) Support Analyst
5 8 (10.13%) Team Leader
6 7 (8.86%) IT Manager
7 5 (6.33%) Cybersecurity Analyst
7 5 (6.33%) Developer
7 5 (6.33%) Junior
7 5 (6.33%) Junior Analyst
7 5 (6.33%) Security Analyst
7 5 (6.33%) SOC Analyst
8 4 (5.06%) Incident Analyst
8 4 (5.06%) Junior Network Analyst
8 4 (5.06%) Junior Network Support
8 4 (5.06%) Security Incident Analyst
8 4 (5.06%) Senior
Libraries, Frameworks & Software Standards
1 1 (1.27%) Ajax
1 1 (1.27%) CodeIgniter
1 1 (1.27%) CSS
1 1 (1.27%) CSS3
1 1 (1.27%) HTML
1 1 (1.27%) HTML5
1 1 (1.27%) jQuery
1 1 (1.27%) JSON
1 1 (1.27%) Laravel
1 1 (1.27%) REST
Miscellaneous
1 16 (20.25%) Driving Licence
2 8 (10.13%) Data Centre
2 8 (10.13%) Onboarding
3 7 (8.86%) Security Operations Centre
4 5 (6.33%) Cyber Defence
5 4 (5.06%) Analytical Mindset
6 3 (3.80%) Linux Command Line
7 2 (2.53%) Cloud Native
7 2 (2.53%) CSOC
7 2 (2.53%) Data Protection Act
7 2 (2.53%) Self-Motivation
8 1 (1.27%) Video Conferencing
8 1 (1.27%) Virtual Team
Operating Systems
1 35 (44.30%) Windows
2 21 (26.58%) Windows Server
3 11 (13.92%) Linux
4 3 (3.80%) Mac OS
5 2 (2.53%) Debian
5 2 (2.53%) Red Hat Enterprise Linux
5 2 (2.53%) Unix
5 2 (2.53%) Windows 10
Processes & Methodologies
1 79 (100.00%) ITIL
2 37 (46.84%) ITSM
3 34 (43.04%) Problem-Solving
4 33 (41.77%) Continuous Improvement
5 26 (32.91%) Service Delivery
6 23 (29.11%) Service Management
7 21 (26.58%) Stakeholder Management
8 19 (24.05%) Customer Service
9 16 (20.25%) Cybersecurity
10 12 (15.19%) AI
11 11 (13.92%) Incident Management
11 11 (13.92%) Roadmaps
12 10 (12.66%) Agile
13 9 (11.39%) Analytics
13 9 (11.39%) Stakeholder Engagement
13 9 (11.39%) Workflow
14 8 (10.13%) CI/CD
14 8 (10.13%) Knowledge Transfer
14 8 (10.13%) Problem Management
14 8 (10.13%) Root Cause Analysis
Programming Languages
1 10 (12.66%) PowerShell
1 10 (12.66%) Python
2 9 (11.39%) SQL
3 4 (5.06%) T-SQL
4 2 (2.53%) VB
5 1 (1.27%) Bash
5 1 (1.27%) Bicep
5 1 (1.27%) JavaScript
5 1 (1.27%) PHP
Qualifications
1 16 (20.25%) Security Cleared
2 14 (17.72%) Degree
2 14 (17.72%) Network+ Certification
3 13 (16.46%) SC Cleared
4 12 (15.19%) CCNA
4 12 (15.19%) Cisco Certification
5 8 (10.13%) A+ Certification
6 6 (7.59%) Microsoft Certification
7 5 (6.33%) Azure Certification
7 5 (6.33%) CompTIA Security+
7 5 (6.33%) DV Cleared
8 4 (5.06%) NVQ Level 3
9 2 (2.53%) CISA
9 2 (2.53%) CISM
9 2 (2.53%) CISSP
9 2 (2.53%) MOS
9 2 (2.53%) PMI Certification
9 2 (2.53%) PMP
9 2 (2.53%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 15 (18.99%) SLA
2 5 (6.33%) GDPR
3 3 (3.80%) ISO/IEC 20000
3 3 (3.80%) ISO/IEC 27001
3 3 (3.80%) QA
3 3 (3.80%) Sarbanes-Oxley
4 2 (2.53%) Cyber Essentials
4 2 (2.53%) Cyber Essentials PLUS
4 2 (2.53%) ISO 22301
4 2 (2.53%) ISO 9001
4 2 (2.53%) PCI DSS
5 1 (1.27%) GRC
5 1 (1.27%) NEBOSH
System Software
1 29 (36.71%) Active Directory
2 8 (10.13%) Docker
Systems Management
1 7 (8.86%) Kubernetes
2 6 (7.59%) Ansible
2 6 (7.59%) Terraform
2 6 (7.59%) ZABBIX
3 5 (6.33%) Control-M
3 5 (6.33%) Graylog
4 3 (3.80%) Microsoft Intune
5 2 (2.53%) Grafana
5 2 (2.53%) Prometheus
5 2 (2.53%) Puppet
6 1 (1.27%) Autotask
Vendors
1 34 (43.04%) Microsoft
2 18 (22.78%) ServiceNow
3 7 (8.86%) Cisco
3 7 (8.86%) Remedy
4 5 (6.33%) SolarWinds
5 4 (5.06%) Fortinet
5 4 (5.06%) Huawei
5 4 (5.06%) Meraki
5 4 (5.06%) Polycom
5 4 (5.06%) SAP
6 3 (3.80%) BMC
6 3 (3.80%) Google
6 3 (3.80%) Oracle
7 1 (1.27%) Adobe
7 1 (1.27%) Freshdesk