ITIL Foundation Certificate Job Trends

ITIL Foundation Certificate
UK

The table below provides summary statistics for permanent job vacancies with a requirement for ITIL Foundation Certificate qualifications. It includes a benchmarking guide to the salaries offered over the 6 months leading up to 10 July 2026, comparing them to the same period in the previous two years.

6 months to
10 Jul 2026
Same period 2025 Same period 2024
Rank 675 585 722
Rank change year-on-year -90 +137 -9
Permanent jobs citing ITIL Foundation Certificate 78 92 159
As % of all permanent jobs in the UK 0.080% 0.19% 0.16%
As % of the Qualifications category 0.41% 0.52% 0.61%
Number of salaries quoted 58 72 110
10th Percentile £25,588 £30,000 £26,950
25th Percentile £30,313 £36,250 £30,031
Median annual salary (50th Percentile) £42,500 £42,085 £40,144
Median % change year-on-year +0.99% +4.84% -5.54%
75th Percentile £60,938 £57,625 £56,525
90th Percentile £79,750 £62,500 £66,000
UK excluding London median annual salary £36,500 £39,215 £37,500
% change year-on-year -6.92% +4.57% +7.14%

All Academic and Professional Certifications
UK

ITIL Foundation Certificate falls under the Academic Qualifications and Professional Certifications category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring academic qualifications or professional certifications.

Permanent vacancies requiring academic qualifications or professional certifications 19,131 17,684 26,215
As % of all permanent jobs advertised in the UK 19.54% 36.13% 25.68%
Number of salaries quoted 10,003 7,773 16,471
10th Percentile £31,000 £29,750 £29,000
25th Percentile £43,000 £38,750 £38,750
Median annual salary (50th Percentile) £60,000 £55,000 £53,500
Median % change year-on-year +9.09% +2.80% -10.83%
75th Percentile £80,000 £72,500 £71,000
90th Percentile £95,000 £90,000 £87,500
UK excluding London median annual salary £55,000 £50,055 £50,000
% change year-on-year +9.88% +0.11% -4.76%

ITIL Foundation Certificate
Job Vacancy Trend

Historical trend showing the proportion of permanent IT job postings citing ITIL Foundation Certificate relative to all permanent IT jobs advertised.

ITIL Foundation Certificate job vacancy trend in the UK

ITIL Foundation Certificate
Salary Trend

Salary distribution trend for jobs in the UK citing ITIL Foundation Certificate.

Salary distribution trend for jobs in the UK citing ITIL Foundation Certificate

ITIL Foundation Certificate
Salary Histogram

Salary distribution for jobs citing ITIL Foundation Certificate over the 6 months to 10 July 2026.

Salary histogram for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Top 14 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL Foundation Certificate within the UK over the 6 months to 10 July 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England -87 68 £42,500 +1.09% 18
UK excluding London -76 50 £36,500 -6.92% 17
London -34 22 £70,000 +21.21% 3
North of England -34 21 £27,000 -22.78% 2
Yorkshire -19 19 £27,000 -10.00% 2
South East -34 19 £42,250 +12.67% 7
Work from Home -2 17 £57,500 +55.41% 6
Midlands -35 4 £43,500 -27.50% 5
West Midlands -18 3 £45,000 -25.00% 3
South West -60 3 £27,000 -48.57% 2
Scotland +14 2 - -
North East -47 2 - -
East Midlands -23 1 £42,000 - 2
Wales -47 1 £48,500 +85.39% 1

ITIL Foundation Certificate
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 7 (8.97%) SharePoint
2 4 (5.13%) Microsoft Exchange
3 1 (1.28%) Apache
3 1 (1.28%) CMS
3 1 (1.28%) IIS
3 1 (1.28%) OpenStack
3 1 (1.28%) Tomcat
3 1 (1.28%) WordPress
Applications
1 7 (8.97%) Microsoft Office
2 5 (6.41%) Microsoft Excel
3 1 (1.28%) Acrobat
3 1 (1.28%) Microsoft Project
3 1 (1.28%) MS Visio
Business Applications
1 7 (8.97%) Remedy ITSM
2 1 (1.28%) Elite 3E
2 1 (1.28%) SAP S/4HANA
Cloud Services
1 20 (25.64%) Azure
2 15 (19.23%) Microsoft 365
3 8 (10.26%) SaaS
4 7 (8.97%) Entra ID
5 6 (7.69%) AWS
5 6 (7.69%) GCP
6 5 (6.41%) Azure Sentinel
6 5 (6.41%) Cloudflare
7 3 (3.85%) Azure DevOps
8 2 (2.56%) Datadog
8 2 (2.56%) IaaS
8 2 (2.56%) OneDrive
8 2 (2.56%) PaaS
8 2 (2.56%) Power Platform
Communications & Networking
1 20 (25.64%) WAN
2 18 (23.08%) LAN
3 14 (17.95%) DNS
4 8 (10.26%) DHCP
4 8 (10.26%) VPN
5 5 (6.41%) SSL
5 5 (6.41%) TCP/IP
6 4 (5.13%) Firewall
6 4 (5.13%) VoIP
7 3 (3.85%) ADSL
7 3 (3.85%) BGP
7 3 (3.85%) MPLS
7 3 (3.85%) SD-WAN
7 3 (3.85%) WebEx
8 2 (2.56%) Structured Cabling
9 1 (1.28%) Converged Networks
9 1 (1.28%) Internet
Database & Business Intelligence
1 8 (10.26%) SQL Server
2 4 (5.13%) PostgreSQL
3 2 (2.56%) Power BI
3 2 (2.56%) SQLPlus
4 1 (1.28%) MySQL
Development Applications
1 6 (7.69%) JIRA
2 3 (3.85%) GitLab
2 3 (3.85%) Jenkins
3 1 (1.28%) Bitbucket
3 1 (1.28%) Git
General
1 35 (44.87%) Social Skills
2 29 (37.18%) Analytical Skills
3 19 (24.36%) Finance
4 8 (10.26%) Banking
5 7 (8.97%) Influencing Skills
5 7 (8.97%) Public Sector
6 4 (5.13%) Documentation Skills
7 3 (3.85%) Games
7 3 (3.85%) Organisational Skills
8 2 (2.56%) Inclusion and Diversity
8 2 (2.56%) Retail
9 1 (1.28%) Law
9 1 (1.28%) Legal
9 1 (1.28%) Legal Technology
9 1 (1.28%) Telecoms
Job Titles
1 16 (20.51%) Analyst
2 11 (14.10%) IT Support
3 10 (12.82%) IT Support Technician
3 10 (12.82%) IT Technician
3 10 (12.82%) Support Technician
4 9 (11.54%) IT Manager
4 9 (11.54%) Lead
5 8 (10.26%) Team Leader
6 6 (7.69%) Service Manager
6 6 (7.69%) Support Analyst
7 5 (6.41%) Cybersecurity Analyst
7 5 (6.41%) Delivery Manager
7 5 (6.41%) Security Analyst
7 5 (6.41%) Service Delivery Manager
7 5 (6.41%) SOC Analyst
7 5 (6.41%) Vendor Manager
8 4 (5.13%) Incident Analyst
8 4 (5.13%) ITSM Architect
8 4 (5.13%) Security Incident Analyst
8 4 (5.13%) Service Architect
Libraries, Frameworks & Software Standards
1 1 (1.28%) Ajax
1 1 (1.28%) CodeIgniter
1 1 (1.28%) CSS
1 1 (1.28%) CSS3
1 1 (1.28%) HTML
1 1 (1.28%) HTML5
1 1 (1.28%) jQuery
1 1 (1.28%) JSON
1 1 (1.28%) Laravel
1 1 (1.28%) REST
Miscellaneous
1 15 (19.23%) Driving Licence
2 7 (8.97%) Data Centre
2 7 (8.97%) Onboarding
2 7 (8.97%) Security Operations Centre
3 5 (6.41%) Analytical Mindset
3 5 (6.41%) Cyber Defence
4 3 (3.85%) Linux Command Line
5 2 (2.56%) Cloud Native
5 2 (2.56%) CSOC
5 2 (2.56%) Data Protection Act
6 1 (1.28%) Culture of Ownership
6 1 (1.28%) Self-Motivation
6 1 (1.28%) Video Conferencing
6 1 (1.28%) Virtual Team
Operating Systems
1 34 (43.59%) Windows
2 21 (26.92%) Windows Server
3 10 (12.82%) Linux
4 3 (3.85%) Mac OS
5 2 (2.56%) Unix
5 2 (2.56%) Windows 10
6 1 (1.28%) Debian
6 1 (1.28%) Red Hat Enterprise Linux
Processes & Methodologies
1 78 (100.00%) ITIL
2 37 (47.44%) ITSM
3 34 (43.59%) Continuous Improvement
4 33 (42.31%) Problem-Solving
5 29 (37.18%) Service Delivery
6 23 (29.49%) Service Management
7 18 (23.08%) Customer Service
7 18 (23.08%) Stakeholder Management
8 15 (19.23%) Cybersecurity
9 11 (14.10%) AI
9 11 (14.10%) Incident Management
10 10 (12.82%) Roadmaps
10 10 (12.82%) Stakeholder Engagement
11 9 (11.54%) Agile
11 9 (11.54%) Analytics
11 9 (11.54%) Business Continuity
11 9 (11.54%) Problem Management
12 8 (10.26%) Containerisation
12 8 (10.26%) Root Cause Analysis
12 8 (10.26%) Workflow
Programming Languages
1 10 (12.82%) Python
2 9 (11.54%) PowerShell
3 8 (10.26%) SQL
4 3 (3.85%) T-SQL
5 2 (2.56%) VB
6 1 (1.28%) Bash
6 1 (1.28%) Bicep
6 1 (1.28%) JavaScript
6 1 (1.28%) PHP
Qualifications
1 17 (21.79%) Security Cleared
2 13 (16.67%) Degree
2 13 (16.67%) Network+ Certification
2 13 (16.67%) SC Cleared
3 11 (14.10%) CCNA
3 11 (14.10%) Cisco Certification
4 8 (10.26%) A+ Certification
5 5 (6.41%) Azure Certification
5 5 (6.41%) CompTIA Security+
5 5 (6.41%) DV Cleared
5 5 (6.41%) Microsoft Certification
6 4 (5.13%) NVQ Level 3
7 2 (2.56%) CISA
7 2 (2.56%) CISM
7 2 (2.56%) CISSP
7 2 (2.56%) MOS
7 2 (2.56%) PMI Certification
7 2 (2.56%) PMP
7 2 (2.56%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 13 (16.67%) SLA
2 5 (6.41%) GDPR
3 4 (5.13%) ISO/IEC 20000
3 4 (5.13%) ISO/IEC 27001
4 3 (3.85%) QA
4 3 (3.85%) Sarbanes-Oxley
5 2 (2.56%) Cyber Essentials
5 2 (2.56%) Cyber Essentials PLUS
5 2 (2.56%) ISO 22301
5 2 (2.56%) ISO 9001
5 2 (2.56%) PCI DSS
6 1 (1.28%) GRC
6 1 (1.28%) NEBOSH
System Software
1 28 (35.90%) Active Directory
2 7 (8.97%) Docker
Systems Management
1 6 (7.69%) Kubernetes
1 6 (7.69%) Terraform
2 5 (6.41%) Ansible
2 5 (6.41%) Control-M
2 5 (6.41%) Graylog
3 4 (5.13%) ZABBIX
4 2 (2.56%) Grafana
4 2 (2.56%) Microsoft Intune
4 2 (2.56%) Prometheus
5 1 (1.28%) Autotask
5 1 (1.28%) Puppet
Vendors
1 33 (42.31%) Microsoft
2 17 (21.79%) ServiceNow
3 7 (8.97%) Remedy
4 6 (7.69%) Cisco
5 5 (6.41%) SolarWinds
6 4 (5.13%) BMC
6 4 (5.13%) SAP
7 3 (3.85%) Fortinet
7 3 (3.85%) Google
7 3 (3.85%) Huawei
7 3 (3.85%) Meraki
7 3 (3.85%) Oracle
7 3 (3.85%) Polycom
8 1 (1.28%) Adobe
8 1 (1.28%) Freshdesk
8 1 (1.28%) iManage