Period
to 3 March 2021

The following table provides summary statistics for permanent job vacancies with a requirement for ITIL Foundation Certificate qualifications. Included is a benchmarking guide to the salaries offered over the 6 months to 3 March 2021 with a comparison to the same period in the previous 2 years.

ITIL Foundation Certificate
UK
6 months to
3 Mar 2021
Same period 2020 Same period 2019
Rank 683 850 882
Rank change year-on-year +167 +32 -15
Permanent jobs citing ITIL Foundation Certificate 129 159 242
As % of all permanent jobs advertised in the UK 0.17% 0.13% 0.16%
As % of the Qualifications category 0.83% 0.60% 0.66%
Number of salaries quoted 83 114 204
Median annual salary £50,000 £42,500 £32,500
Median salary % change year-on-year +17.65% +30.77% -13.83%
10th Percentile £25,750 £28,225 £21,250
90th Percentile £100,000 £62,500 £58,000
UK excluding London median annual salary £33,189 £36,750 £32,500
% change year-on-year -9.69% +13.08% -13.33%

ITIL Foundation Certificate is in the Academic Qualifications and Professional Certifications category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for academic qualifications or professional certifications.

All Academic and Professional Certifications
UK
Permanent vacancies requiring academic qualifications or professional certifications 15,554 26,578 36,454
As % of all permanent IT jobs advertised in the UK 20.55% 21.75% 24.41%
Number of salaries quoted 10,780 19,987 26,951
Median annual salary £55,000 £50,000 £50,000
Median salary % change year-on-year +10.00% - +5.26%
10th Percentile £31,250 £27,500 £26,250
90th Percentile £85,000 £82,500 £81,250
UK excluding London median annual salary £50,000 £46,500 £45,000
% change year-on-year +7.53% +3.33% +5.88%

ITIL Foundation Certificate
Job Vacancy Trend

Job postings citing ITIL Foundation Certificate as a proportion of all IT jobs advertised.

Job vacancy trend for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Salary Trend

3-month moving average salary quoted in jobs citing ITIL Foundation Certificate.

Salary trend for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Salary Histogram

Salary distribution for jobs citing ITIL Foundation Certificate over the 6 months to 3 March 2021.

Salary histogram for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Top 13 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL Foundation Certificate within the UK over the 6 months to 3 March 2021. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +183 122 £52,500 +23.53% 10
UK excluding London +158 82 £33,189 -9.69% 9
London +143 43 £62,500 +44.53% 2
South East +140 37 £40,000 +3.90% 1
Midlands +67 28 £30,000 -14.29% 3
West Midlands +67 27 £33,750 -23.73% 3
North of England +56 7 £26,500 -34.27% 1
Yorkshire +36 7 £26,500 -22.06%
South West +37 6 £48,875 +48.10% 2
Wales +37 5 £34,628 -15.54% 1
Work from Home -96 5 £26,500 - 3
Scotland +34 3 £37,500 +7.14%
East Midlands +31 1 £30,000 +22.92%

For the 6 months to 3 March 2021, IT jobs citing ITIL Foundation Certificate also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads with a requirement for ITIL Foundation Certificate.

1 129 (100.00%) ITIL
2 103 (79.84%) Microsoft
3 52 (40.31%) Service Management
4 51 (39.53%) Windows 10
5 48 (37.21%) Windows
6 46 (35.66%) Microsoft Office
7 41 (31.78%) SLA
8 38 (29.46%) Active Directory
8 38 (29.46%) Problem-Solving
8 38 (29.46%) Microsoft 365
9 36 (27.91%) Citrix
10 34 (26.36%) Line Management
11 33 (25.58%) Escalation Management
11 33 (25.58%) GDPR
11 33 (25.58%) Degree
12 32 (24.81%) Document Management
13 31 (24.03%) SQL
14 30 (23.26%) Agile Software Development
15 27 (20.93%) Azure
15 27 (20.93%) Legal
16 25 (19.38%) Linux
16 25 (19.38%) Microsoft Certification
16 25 (19.38%) Digital Economy
17 24 (18.60%) VPN
18 23 (17.83%) DHCP
18 23 (17.83%) Ticket Management
18 23 (17.83%) Analytical Skills
19 22 (17.05%) Finance
20 21 (16.28%) Cisco
20 21 (16.28%) IBM

ITIL Foundation Certificate
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 18 (13.95%) Confluence
2 10 (7.75%) SharePoint
3 9 (6.98%) Oracle SOA Suite
3 9 (6.98%) Skype for Business
3 9 (6.98%) Tomcat
4 4 (3.10%) IIS
5 3 (2.33%) IBM Notes
5 3 (2.33%) MS Exchange
Applications
1 46 (35.66%) Microsoft Office
2 9 (6.98%) InVision
2 9 (6.98%) MS Visio
3 7 (5.43%) Microsoft Excel
4 2 (1.55%) Microsoft PowerPoint
Business Applications
1 1 (0.78%) Remedy ITSM
Cloud Services
1 38 (29.46%) Microsoft 365
2 27 (20.93%) Azure
3 12 (9.30%) Azure Active Directory
4 8 (6.20%) AWS
4 8 (6.20%) Route 53
4 8 (6.20%) Slack
5 7 (5.43%) GCP
6 5 (3.88%) SaaS
7 1 (0.78%) IaaS
7 1 (0.78%) PaaS
Communications & Networking
1 24 (18.60%) VPN
2 23 (17.83%) DHCP
3 19 (14.73%) DNS
3 19 (14.73%) Firewall
4 18 (13.95%) LAN
4 18 (13.95%) WAN
5 16 (12.40%) Wi-Fi
6 15 (11.63%) MPLS
6 15 (11.63%) VoIP
7 12 (9.30%) BGP
7 12 (9.30%) IPsec
7 12 (9.30%) Network Security
7 12 (9.30%) OSPF
7 12 (9.30%) Wireless
8 9 (6.98%) Skype
9 8 (6.20%) Cisco IOS
9 8 (6.20%) MRTG
9 8 (6.20%) RIP
9 8 (6.20%) TACACS
9 8 (6.20%) Wireshark
Database & Business Intelligence
1 19 (14.73%) MongoDB
2 11 (8.53%) SQL Server
3 7 (5.43%) SQL Server Integration Services
4 4 (3.10%) Amazon RDS
5 3 (2.33%) SQL Server Reporting Services
6 2 (1.55%) Data Warehouse
7 1 (0.78%) NoSQL
7 1 (0.78%) Relational Database
Development Applications
1 18 (13.95%) Artifactory
1 18 (13.95%) Git (software)
1 18 (13.95%) Gradle
1 18 (13.95%) Jenkins
1 18 (13.95%) JIRA
1 18 (13.95%) Maven
1 18 (13.95%) Mocha
2 10 (7.75%) JUnit
2 10 (7.75%) Selenium
3 9 (6.98%) Mockito
4 1 (0.78%) Cucumber
4 1 (0.78%) InstallShield
4 1 (0.78%) MSI
General
1 27 (20.93%) Legal
2 25 (19.38%) Digital Economy
3 22 (17.05%) Finance
4 18 (13.95%) Banking
5 8 (6.20%) Games
6 6 (4.65%) Retail
7 3 (2.33%) Back Office
7 3 (2.33%) Marketing
7 3 (2.33%) Public Sector
8 1 (0.78%) Law
8 1 (0.78%) Local Government
Job Titles
1 29 (22.48%) Service Desk Team Leader
1 29 (22.48%) Team Leader
2 19 (14.73%) Developer
3 14 (10.85%) Analyst
4 10 (7.75%) IT Engineer
4 10 (7.75%) Java Developer
4 10 (7.75%) Network Engineer
4 10 (7.75%) Senior Network Engineer
5 9 (6.98%) Front End Developer (Client-Side Developer)
5 9 (6.98%) Full Stack Developer
5 9 (6.98%) JavaScript Developer
6 8 (6.20%) Support Engineer
7 7 (5.43%) Desktop Support
7 7 (5.43%) IT Support
7 7 (5.43%) Service Manager
7 7 (5.43%) Technical Leader
8 6 (4.65%) Desktop Engineer
8 6 (4.65%) IT Technician
9 5 (3.88%) IT Support Technician
9 5 (3.88%) Systems Administrator
Libraries, Frameworks & Software Standards
1 18 (13.95%) Node.js
1 18 (13.95%) React
2 10 (7.75%) Spring
3 9 (6.98%) Ajax
3 9 (6.98%) AngularJS
3 9 (6.98%) CSS
3 9 (6.98%) DHTML
3 9 (6.98%) JAXP
3 9 (6.98%) jQuery
3 9 (6.98%) JSON
3 9 (6.98%) JSP
3 9 (6.98%) JSTL
3 9 (6.98%) PowerMock
3 9 (6.98%) REST
3 9 (6.98%) Servlets
3 9 (6.98%) SOAP
3 9 (6.98%) Vue.js
3 9 (6.98%) Web Services
3 9 (6.98%) XML
3 9 (6.98%) XSLT
Miscellaneous
1 23 (17.83%) Analytical Skills
2 18 (13.95%) Management Information System
2 18 (13.95%) N-Tier
3 12 (9.30%) User Experience
4 10 (7.75%) Data Centre
5 9 (6.98%) Enterprise Software
6 7 (5.43%) Driving Licence
6 7 (5.43%) Self-Motivation
7 5 (3.88%) iPad
7 5 (3.88%) iPhone
8 4 (3.10%) PKI
9 3 (2.33%) AS400
9 3 (2.33%) Client/Server
9 3 (2.33%) iSeries
10 2 (1.55%) Data Protection Act
10 2 (1.55%) Hybrid Cloud
11 1 (0.78%) Media Streaming
11 1 (0.78%) Renewable Energy
Operating Systems
1 51 (39.53%) Windows 10
2 48 (37.21%) Windows
3 25 (19.38%) Linux
4 12 (9.30%) Mac OS X
5 9 (6.98%) Android
6 6 (4.65%) Apple iOS
6 6 (4.65%) Windows Server
6 6 (4.65%) Windows Server 2012
6 6 (4.65%) Windows Server 2016
7 4 (3.10%) Mac OS
7 4 (3.10%) Windows Server 2019
8 3 (2.33%) Unix
9 2 (1.55%) Red Hat Enterprise Linux
10 1 (0.78%) Windows Server 2008
Processes & Methodologies
1 129 (100.00%) ITIL
2 52 (40.31%) Service Management
3 38 (29.46%) Problem-Solving
4 34 (26.36%) Line Management
5 33 (25.58%) Escalation Management
6 32 (24.81%) Document Management
7 30 (23.26%) Agile Software Development
8 23 (17.83%) Ticket Management
9 20 (15.50%) Coaching
10 19 (14.73%) Analytics
10 19 (14.73%) Decision-Making
10 19 (14.73%) Microservices
10 19 (14.73%) Scrum
10 19 (14.73%) Test Automation
11 18 (13.95%) Computer Science
11 18 (13.95%) Quality Management
11 18 (13.95%) SOA
11 18 (13.95%) Thought Leadership
11 18 (13.95%) UML
11 18 (13.95%) Unit Testing
Programming Languages
1 31 (24.03%) SQL
2 19 (14.73%) Java
2 19 (14.73%) Java 8
3 18 (13.95%) JavaScript
4 17 (13.18%) PowerShell
5 10 (7.75%) Python
6 9 (6.98%) PL/SQL
7 2 (1.55%) Korn
7 2 (1.55%) Perl
7 2 (1.55%) Shell Script
7 2 (1.55%) T-SQL
8 1 (0.78%) VB.NET
8 1 (0.78%) VBScript
Qualifications
1 33 (25.58%) Degree
2 25 (19.38%) Microsoft Certification
3 15 (11.63%) Cisco Certification
3 15 (11.63%) MCSA
4 10 (7.75%) CCNP
4 10 (7.75%) MCSE
5 9 (6.98%) Network+ Certification
6 8 (6.20%) CCENT
7 4 (3.10%) MCP
8 3 (2.33%) CCNA
9 2 (1.55%) CCIE
9 2 (1.55%) ITIL Certification
10 1 (0.78%) CISMP
10 1 (0.78%) HNC
10 1 (0.78%) HND
10 1 (0.78%) IIBA
10 1 (0.78%) MOS
10 1 (0.78%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 41 (31.78%) SLA
2 33 (25.58%) GDPR
3 4 (3.10%) QA
4 1 (0.78%) ISO/IEC 27001
System Software
1 38 (29.46%) Active Directory
2 18 (13.95%) Docker
3 6 (4.65%) Hyper-V
4 4 (3.10%) BitLocker
4 4 (3.10%) VMware Infrastructure
5 3 (2.33%) Virtual Desktop
5 3 (2.33%) VMware ESXi
6 1 (0.78%) Microsoft App-V
6 1 (0.78%) vSphere
Systems Management
1 19 (14.73%) Kubernetes
2 13 (10.08%) Microsoft Intune
3 9 (6.98%) SCCM
4 8 (6.20%) Ansible
4 8 (6.20%) Nagios
4 8 (6.20%) Opscode Chef
4 8 (6.20%) Puppet
5 4 (3.10%) Jamf Pro
6 3 (2.33%) vCenter Server
7 1 (0.78%) AirWatch
Vendors
1 103 (79.84%) Microsoft
2 36 (27.91%) Citrix
3 21 (16.28%) Cisco
3 21 (16.28%) IBM
4 12 (9.30%) Palo Alto
5 9 (6.98%) Apple
5 9 (6.98%) Oracle
6 8 (6.20%) Avaya
6 8 (6.20%) Riverbed
6 8 (6.20%) ServiceNow
7 6 (4.65%) Meraki
8 5 (3.88%) iManage
8 5 (3.88%) VMware
9 4 (3.10%) Aruba
10 3 (2.33%) JDA
10 3 (2.33%) Lotus
10 3 (2.33%) Sophos
11 2 (1.55%) Red Hat
12 1 (0.78%) Ivanti
12 1 (0.78%) Remedy