Period
to 22 September 2018

The following table provides summary statistics for permanent job vacancies with a requirement for ITIL Foundation Certificate qualifications. Included is a benchmarking guide to the salaries offered over the 6 months to 22 September 2018 with a comparison to the same period in the previous 2 years.

ITIL Foundation Certificate
UK
6 months to
22 Sep 2018
Same period 2017 Same period 2016
Rank 840 851 874
Rank change year-on-year +11 +23 +8
Permanent jobs citing ITIL Foundation Certificate 322 346 386
As % of all permanent IT jobs advertised in the UK 0.19% 0.20% 0.20%
As % of the Qualifications category 0.82% 0.80% 0.75%
Number of salaries quoted 269 255 315
UK median annual salary £37,500 £40,000 £35,000
Median salary % change year-on-year -6.25% +14.29% -
10th Percentile £20,813 £24,250 £21,739
90th Percentile £59,000 £61,000 £59,500
UK excluding London median annual salary £35,000 £36,111 £32,500
% change year-on-year -3.08% +11.11% +3.17%

ITIL Foundation Certificate is in the Academic Qualifications and Professional Certifications category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for academic qualifications or professional certifications.

All Academic and Professional Certifications
UK
Permanent vacancies requiring academic qualifications or professional certifications 39,247 43,171 51,537
As % of all permanent IT jobs advertised in the UK 23.57% 24.43% 26.57%
Number of salaries quoted 29,146 33,158 41,557
UK median annual salary £50,000 £46,000 £45,000
Median salary % change year-on-year +8.70% +2.22% -
10th Percentile £26,250 £26,000 £26,250
90th Percentile £80,000 £77,500 £76,250
UK excluding London median annual salary £45,000 £42,500 £42,500
% change year-on-year +5.88% - +6.25%

ITIL Foundation Certificate
Job Vacancy Trend

Job postings citing ITIL Foundation Certificate as a percentage of all IT jobs advertised.

Job vacancy trend for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL Foundation Certificate.

Salary trend for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Salary Histogram

The salary distribution of IT jobs citing ITIL Foundation Certificate over the 6 months to 22 September 2018.

Salary histogram for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Top 14 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL Foundation Certificate within the UK over the 6 months to 22 September 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +21 296 £37,500 -6.25% 33
UK excluding London +36 234 £35,000 -3.08% 22
North of England +54 89 £30,000 +7.00% 9
London +1 74 £41,500 -17.00% 11
South East +38 59 £43,250 -3.89% 5
Yorkshire +49 50 £25,750 -8.27% 3
East of England +33 43 £42,500 -22.73% 2
North West +26 26 £37,500 -16.67% 6
South West -12 18 £25,000 -41.18% 3
Midlands +1 13 £49,083 +44.36% 3
North East -14 13 £21,625 -13.50%
Scotland +6 12 £30,000 +9.09%
West Midlands +8 8 £49,083 +51.02% 2
East Midlands 0 5 £29,522 -28.86% 1

For the 6 months to 22 September 2018, IT jobs citing ITIL Foundation Certificate also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads with a requirement for ITIL Foundation Certificate.

1 322 (100.00%) ITIL
2 151 (46.89%) Windows
3 124 (38.51%) Microsoft
4 94 (29.19%) Active Directory
5 82 (25.47%) SLA
6 80 (24.84%) Service Management
7 63 (19.57%) VMware
8 60 (18.63%) Incident Management
9 59 (18.32%) Problem-Solving
10 58 (18.01%) Problem Management
11 57 (17.70%) Windows 7
12 56 (17.39%) Change Management
12 56 (17.39%) Microsoft Office
13 52 (16.15%) ITSM
13 52 (16.15%) Office 365
14 51 (15.84%) Microsoft Certification
15 48 (14.91%) Finance
16 47 (14.60%) Analytical Skills
17 46 (14.29%) SQL
18 43 (13.35%) VMware Infrastructure
19 42 (13.04%) Security Cleared
19 42 (13.04%) Self-Motivation
20 40 (12.42%) SC Cleared
20 40 (12.42%) MCSE
20 40 (12.42%) Service Delivery
21 38 (11.80%) Degree
22 37 (11.49%) Retail
22 37 (11.49%) Citrix
23 36 (11.18%) Microsoft Azure
23 36 (11.18%) Amazon AWS

ITIL Foundation Certificate
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 30 (9.32%) MS Exchange
2 13 (4.04%) SharePoint
3 10 (3.11%) CMS
4 9 (2.80%) Oracle SOA Suite
5 7 (2.17%) Apache
6 5 (1.55%) Blackberry Enterprise Server
7 4 (1.24%) Skype for Business
8 3 (0.93%) Exchange Server 2013
9 2 (0.62%) IIS
9 2 (0.62%) Tomcat
9 2 (0.62%) WebSphere
10 1 (0.31%) Apache Pig
10 1 (0.31%) Apache Spark
10 1 (0.31%) OpenStack
10 1 (0.31%) SharePoint Server
10 1 (0.31%) WebSphere Application Server
10 1 (0.31%) WildFly
10 1 (0.31%) WordPress
Applications
1 56 (17.39%) Microsoft Office
2 10 (3.11%) Microsoft Excel
3 2 (0.62%) Acrobat
3 2 (0.62%) Microsoft PowerPoint
Business Applications
1 2 (0.62%) Sage 200
2 1 (0.31%) Sage 50
Cloud Services
1 52 (16.15%) Office 365
2 36 (11.18%) Amazon AWS
2 36 (11.18%) Microsoft Azure
3 8 (2.48%) SaaS
4 5 (1.55%) Google Cloud Platform
5 4 (1.24%) BrowserStack
5 4 (1.24%) IaaS
5 4 (1.24%) PaaS
6 1 (0.31%) Amazon EMR
6 1 (0.31%) Amazon S3
6 1 (0.31%) OpenShift
Communications & Networking
1 32 (9.94%) TCP/IP
2 30 (9.32%) WAN
3 28 (8.70%) LAN
4 21 (6.52%) DNS
5 18 (5.59%) Wireless
6 12 (3.73%) Remote Desktop
7 11 (3.42%) DHCP
8 10 (3.11%) Internet
8 10 (3.11%) NetScaler
9 8 (2.48%) Ethernet
10 7 (2.17%) Firewall
11 6 (1.86%) VPN
12 5 (1.55%) Broadband
12 5 (1.55%) Skype
13 4 (1.24%) Unified Communications
13 4 (1.24%) VLAN
13 4 (1.24%) Wi-Fi
14 3 (0.93%) SSH
15 2 (0.62%) Intranet
15 2 (0.62%) VoIP
Database & Business Intelligence
1 30 (9.32%) SQL Server
2 20 (6.21%) Oracle Database
3 19 (5.90%) MySQL
4 18 (5.59%) Oracle Database 10g
4 18 (5.59%) SQL Server 2005
4 18 (5.59%) SQL Server 2012
4 18 (5.59%) SQL Server 2016
5 17 (5.28%) Data Warehouse
6 11 (3.42%) PostgreSQL
7 8 (2.48%) MongoDB
7 8 (2.48%) NoSQL
8 3 (0.93%) SQL Server Integration Services
8 3 (0.93%) SQL Server Reporting Services
9 1 (0.31%) Amazon RDS
9 1 (0.31%) Apache Hive
9 1 (0.31%) Big Data
9 1 (0.31%) Firebird
9 1 (0.31%) RDBMS
9 1 (0.31%) Relational Database
9 1 (0.31%) SQL Server 2008
Development Applications
1 20 (6.21%) Jenkins
2 19 (5.90%) Visual Studio
3 15 (4.66%) Git (software)
4 6 (1.86%) JIRA
5 5 (1.55%) VersionOne
6 4 (1.24%) Atlassian Bamboo
6 4 (1.24%) Cucumber
6 4 (1.24%) HP UFT
6 4 (1.24%) Selenium
6 4 (1.24%) SoapUI
6 4 (1.24%) SpecFlow
6 4 (1.24%) TeamCity
6 4 (1.24%) TestNG
6 4 (1.24%) Visual Studio Team System
7 1 (0.31%) Log4j
7 1 (0.31%) Log4Net
7 1 (0.31%) Team Foundation Server
7 1 (0.31%) VSS/SourceSafe
General
1 48 (14.91%) Finance
2 37 (11.49%) Retail
3 27 (8.39%) Law
4 19 (5.90%) Banking
5 13 (4.04%) Legal
5 13 (4.04%) Publishing
6 5 (1.55%) Back Office
6 5 (1.55%) Marketing
7 4 (1.24%) Local Government
8 3 (0.93%) Investment Banking
9 2 (0.62%) Advertising
9 2 (0.62%) Retail Banking
9 2 (0.62%) Telecoms
10 1 (0.31%) Aerospace
Job Titles
1 103 (31.99%) Analyst
2 61 (18.94%) Service Analyst
3 53 (16.46%) Service Desk Analyst
4 29 (9.01%) Team Leader
5 26 (8.07%) 3rd Line Engineer
6 25 (7.76%) Support Analyst
7 22 (6.83%) IT Support
7 22 (6.83%) Service Manager
8 19 (5.90%) Developer
9 18 (5.59%) IT Manager
10 16 (4.97%) Applications Support
11 15 (4.66%) Service Desk Team Leader
12 11 (3.42%) .NET Developer
12 11 (3.42%) Desktop Support
12 11 (3.42%) Incident Manager
12 11 (3.42%) IT Analyst
12 11 (3.42%) Service Desk Manager
12 11 (3.42%) Support Engineer
13 10 (3.11%) C# .NET Developer
13 10 (3.11%) Citrix Engineer
Libraries, Frameworks & Software Standards
1 30 (9.32%) Web Services
2 26 (8.07%) .NET
3 23 (7.14%) .NET Framework
4 22 (6.83%) CSS
4 22 (6.83%) SOAP
5 19 (5.90%) HTML
6 18 (5.59%) WCF
6 18 (5.59%) XML
7 10 (3.11%) ASP.NET
8 9 (2.80%) ADO.NET
8 9 (2.80%) ASP.NET MVC
8 9 (2.80%) ASP.NET MVC 3
8 9 (2.80%) WF
8 9 (2.80%) WPF
9 7 (2.17%) YAML
10 6 (1.86%) LAMP
11 4 (1.24%) LAPP Stack
11 4 (1.24%) Middleware
12 2 (0.62%) WebSphere MQ
13 1 (0.31%) J2EE
Miscellaneous
1 47 (14.60%) Analytical Skills
2 42 (13.04%) Self-Motivation
3 30 (9.32%) Management Information System
4 27 (8.39%) Enterprise Software
4 27 (8.39%) NHS
5 18 (5.59%) W3C
6 16 (4.97%) Blackberry
7 15 (4.66%) Replication
8 12 (3.73%) CMDB
9 11 (3.42%) Data Centre
10 9 (2.80%) Video Conferencing
11 8 (2.48%) Client/Server
11 8 (2.48%) Driving Licence
11 8 (2.48%) iPhone
12 6 (1.86%) EMC VNX
13 5 (1.55%) Fintech
13 5 (1.55%) Virtual Team
14 4 (1.24%) Computer Science
15 3 (0.93%) Life Science
16 2 (0.62%) Mainframe
Operating Systems
1 151 (46.89%) Windows
2 57 (17.70%) Windows 7
3 35 (10.87%) Windows 10
3 35 (10.87%) Windows Server 2012
4 34 (10.56%) Linux
5 20 (6.21%) Windows Server
5 20 (6.21%) Windows Server 2008
6 12 (3.73%) CentOS
6 12 (3.73%) Unix
7 10 (3.11%) Apple iOS
8 8 (2.48%) Red Hat Enterprise Linux
8 8 (2.48%) Ubuntu
9 7 (2.17%) Windows XP
10 4 (1.24%) Windows 8
11 3 (0.93%) Android
11 3 (0.93%) Mac OS
11 3 (0.93%) Windows Server 2003
12 2 (0.62%) Windows NT
Processes & Methodologies
1 322 (100.00%) ITIL
2 80 (24.84%) Service Management
3 60 (18.63%) Incident Management
4 59 (18.32%) Problem-Solving
5 58 (18.01%) Problem Management
6 56 (17.39%) Change Management
7 52 (16.15%) ITSM
8 40 (12.42%) Service Delivery
9 29 (9.01%) Time Management
10 23 (7.14%) Agile Software Development
11 21 (6.52%) Business Intelligence
11 21 (6.52%) Validation
12 20 (6.21%) Data Modelling
12 20 (6.21%) Mentoring
13 19 (5.90%) Asset Management
13 19 (5.90%) MVC
13 19 (5.90%) Ticket Management
14 18 (5.59%) E-business
14 18 (5.59%) OO
14 18 (5.59%) OOD
Programming Languages
1 46 (14.29%) SQL
2 28 (8.70%) Python
3 23 (7.14%) C#
3 23 (7.14%) JavaScript
4 19 (5.90%) PL/SQL
4 19 (5.90%) T-SQL
5 17 (5.28%) PowerShell
6 14 (4.35%) Java
6 14 (4.35%) Shell Script
7 12 (3.73%) C
8 8 (2.48%) Bash Shell
8 8 (2.48%) PHP
9 6 (1.86%) C++
10 5 (1.55%) VBScript
11 4 (1.24%) Groovy
11 4 (1.24%) Ruby
12 3 (0.93%) Perl
13 1 (0.31%) COBOL
13 1 (0.31%) JCL
13 1 (0.31%) Jython
Qualifications
1 51 (15.84%) Microsoft Certification
2 42 (13.04%) Security Cleared
3 40 (12.42%) MCSE
3 40 (12.42%) SC Cleared
4 38 (11.80%) Degree
5 27 (8.39%) MCP
6 18 (5.59%) DV Cleared
7 14 (4.35%) MCDST
8 13 (4.04%) A+ Certification
9 12 (3.73%) MCSA
10 11 (3.42%) Citrix Certification
11 10 (3.11%) MCITP
12 9 (2.80%) ISEB
13 8 (2.48%) ACDT
13 8 (2.48%) ACHDS
13 8 (2.48%) ACTC
13 8 (2.48%) CCNA
13 8 (2.48%) Cisco Certification
13 8 (2.48%) ISTQB
13 8 (2.48%) Network+ Certification
Quality Assurance & Compliance
1 82 (25.47%) SLA
2 18 (5.59%) ISO/IEC 27001
3 14 (4.35%) PMO
4 13 (4.04%) QA
5 6 (1.86%) Data Quality
6 5 (1.55%) ISO 9001
7 2 (0.62%) ISO/IEC 20000
8 1 (0.31%) GDPR
8 1 (0.31%) PCI DSS
8 1 (0.31%) Sarbanes-Oxley
System Software
1 94 (29.19%) Active Directory
2 43 (13.35%) VMware Infrastructure
3 32 (9.94%) Hyper-V
4 12 (3.73%) VMware ESXi
5 11 (3.42%) XenApp
6 10 (3.11%) Terminal Services
6 10 (3.11%) XenDesktop
6 10 (3.11%) XenServer
7 8 (2.48%) Docker
7 8 (2.48%) VMware Workstation
8 6 (1.86%) DFS Replication
9 4 (1.24%) iptables
9 4 (1.24%) Squid
10 1 (0.31%) HDFS
10 1 (0.31%) NFS
10 1 (0.31%) Virtual Machines
10 1 (0.31%) vSphere
Systems Management
1 18 (5.59%) SCCM
2 17 (5.28%) Ansible
3 14 (4.35%) Backup Exec
3 14 (4.35%) WSUS
4 10 (3.11%) Puppet
5 8 (2.48%) Xymon
5 8 (2.48%) ZABBIX
6 7 (2.17%) Kubernetes
6 7 (2.17%) NetApp OnCommand
6 7 (2.17%) Opscode Chef
7 5 (1.55%) HP Data Protector
7 5 (1.55%) HP Quality Center
7 5 (1.55%) ServiceCenter
8 4 (1.24%) Nagios
8 4 (1.24%) SELinux
9 1 (0.31%) Microsoft Intune
9 1 (0.31%) Oozie
9 1 (0.31%) Salt
9 1 (0.31%) Systems Management Server (SMS)
9 1 (0.31%) Tivoli
Vendors
1 124 (38.51%) Microsoft
2 63 (19.57%) VMware
3 37 (11.49%) Citrix
4 28 (8.70%) Oracle
4 28 (8.70%) ServiceNow
5 21 (6.52%) HP
6 16 (4.97%) Red Hat
7 15 (4.66%) Apple
8 13 (4.04%) NetApp
9 11 (3.42%) Cisco
9 11 (3.42%) Sony
10 10 (3.11%) Ivanti
11 9 (2.80%) Veeam
12 8 (2.48%) Capita
13 7 (2.17%) SAP
14 6 (1.86%) 3PAR
14 6 (1.86%) EMC
14 6 (1.86%) Workday
15 5 (1.55%) Asigra
15 5 (1.55%) iManage