ITIL Foundation Certificate Job Trends

ITIL Foundation Certificate
UK

The table below provides summary statistics for permanent job vacancies with a requirement for ITIL Foundation Certificate qualifications. It includes a benchmarking guide to the salaries offered over the 6 months leading up to 19 December 2025, comparing them to the same period in the previous two years.

6 months to
19 Dec 2025
Same period 2024 Same period 2023
Rank 513 628 606
Rank change year-on-year +115 -22 +220
Permanent jobs citing ITIL Foundation Certificate 140 97 103
As % of all permanent jobs in the UK 0.24% 0.17% 0.21%
As % of the Qualifications category 0.71% 0.49% 0.67%
Number of salaries quoted 96 58 97
10th Percentile £30,500 £28,937 £27,600
25th Percentile £31,250 £34,063 £32,000
Median annual salary (50th Percentile) £39,929 £42,000 £48,628
Median % change year-on-year -4.93% -13.63% +21.57%
75th Percentile £56,250 £47,500 £72,500
90th Percentile £69,602 £62,275 £74,250
UK excluding London median annual salary £36,750 £41,750 £42,750
% change year-on-year -11.98% -2.34% +6.88%

All Academic and Professional Certifications
UK

ITIL Foundation Certificate falls under the Academic Qualifications and Professional Certifications category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring academic qualifications or professional certifications.

Permanent vacancies requiring academic qualifications or professional certifications 19,717 19,663 15,348
As % of all permanent jobs advertised in the UK 33.48% 34.61% 31.46%
Number of salaries quoted 7,900 8,034 10,670
10th Percentile £28,250 £32,750 £30,500
25th Percentile £36,250 £45,000 £41,500
Median annual salary (50th Percentile) £55,000 £58,875 £57,500
Median % change year-on-year -6.58% +2.39% -
75th Percentile £75,900 £77,250 £75,000
90th Percentile £90,100 £92,500 £92,500
UK excluding London median annual salary £47,765 £55,000 £52,500
% change year-on-year -13.15% +4.76% +5.00%

ITIL Foundation Certificate
Job Vacancy Trend

Historical trend showing the proportion of permanent IT job postings citing ITIL Foundation Certificate relative to all permanent IT jobs advertised.

ITIL Foundation Certificate job vacancy trend in the UK

ITIL Foundation Certificate
Salary Trend

Salary distribution trend for jobs in the UK citing ITIL Foundation Certificate.

Salary distribution trend for jobs in the UK citing ITIL Foundation Certificate

ITIL Foundation Certificate
Salary Histogram

Salary distribution for jobs citing ITIL Foundation Certificate over the 6 months to 19 December 2025.

Salary histogram for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Top 16 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL Foundation Certificate within the UK over the 6 months to 19 December 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +136 134 £39,929 -4.93% 22
UK excluding London +110 119 £36,750 -11.98% 27
Work from Home +115 67 £35,854 -30.38% 7
North of England +61 55 £32,500 -27.78% 4
Yorkshire +11 37 £31,000 -31.11%
South East +45 22 £39,929 -11.27% 9
London +53 16 £47,500 +5.56% 6
South West +25 15 £47,500 +45.59% 1
Midlands +18 14 £57,000 +34.12% 6
West Midlands +36 12 £54,000 +20.00% 4
East of England +35 10 £32,500 -22.62% 1
North West +29 9 £35,854 -20.32% 2
North East - 9 £52,000 - 2
Scotland +12 2 - - 3
Wales +4 2 £26,161 - 2
East Midlands -11 2 £80,000 +102.53% 2

ITIL Foundation Certificate
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 10 (7.14%) SharePoint
2 9 (6.43%) Microsoft Exchange
3 1 (0.71%) Confluence
Applications
1 14 (10.00%) Microsoft Office
2 6 (4.29%) Microsoft Excel
3 4 (2.86%) MS Visio
4 1 (0.71%) Microsoft PowerPoint
4 1 (0.71%) Microsoft Project
Business Applications
1 3 (2.14%) Elite 3E
2 1 (0.71%) Remedy ITSM
Cloud Services
1 44 (31.43%) Azure
2 38 (27.14%) Microsoft 365
3 22 (15.71%) Entra ID
4 14 (10.00%) AWS
5 7 (5.00%) SaaS
6 3 (2.14%) Azure DevOps
7 2 (1.43%) Power Automate
8 1 (0.71%) Azure AI
8 1 (0.71%) Azure Key Vault
8 1 (0.71%) Azure Sentinel
8 1 (0.71%) Azure Stack
8 1 (0.71%) Microsoft Copilot
8 1 (0.71%) OCI
8 1 (0.71%) OneDrive
8 1 (0.71%) Power Platform
Communications & Networking
1 11 (7.86%) DHCP
1 11 (7.86%) DNS
2 10 (7.14%) TCP/IP
2 10 (7.14%) WAN
3 9 (6.43%) Firewall
3 9 (6.43%) LAN
4 7 (5.00%) VPN
5 6 (4.29%) VLAN
5 6 (4.29%) WLAN
6 5 (3.57%) Network Security
7 4 (2.86%) VoIP
8 3 (2.14%) Internet
8 3 (2.14%) Structured Cabling
8 3 (2.14%) STUN
8 3 (2.14%) VoLTE
8 3 (2.14%) Wireshark
9 2 (1.43%) BGP
9 2 (1.43%) OSPF
10 1 (0.71%) EIGRP
10 1 (0.71%) RTP
Database & Business Intelligence
1 11 (7.86%) Oracle Reports
2 3 (2.14%) MySQL
3 1 (0.71%) Azure SQL Database
3 1 (0.71%) DTS
3 1 (0.71%) Power BI
3 1 (0.71%) SQL Server
Development Applications
1 28 (20.00%) JIRA
General
1 105 (75.00%) Social Skills
2 23 (16.43%) Organisational Skills
3 20 (14.29%) Finance
4 16 (11.43%) Analytical Skills
5 13 (9.29%) Police
6 10 (7.14%) Law
7 9 (6.43%) Legal
8 5 (3.57%) Public Sector
9 3 (2.14%) Inclusion and Diversity
9 3 (2.14%) Telecoms
10 2 (1.43%) Influencing Skills
11 1 (0.71%) Documentation Skills
11 1 (0.71%) Humanities
11 1 (0.71%) Social Housing
Job Titles
1 40 (28.57%) Analyst
2 29 (20.71%) Support Analyst
3 24 (17.14%) IT Support
4 23 (16.43%) Developer
4 23 (16.43%) JIRA Developer
5 16 (11.43%) IT Analyst
6 15 (10.71%) Lead
7 14 (10.00%) IT Support Analyst
7 14 (10.00%) Systems Analyst
8 13 (9.29%) Development Analyst
8 13 (9.29%) Development Support Analyst
8 13 (9.29%) Systems Development Analyst
8 13 (9.29%) Systems Support
8 13 (9.29%) Systems Support Analyst
9 11 (7.86%) Support Engineer
10 9 (6.43%) IT Engineer
10 9 (6.43%) IT Manager
10 9 (6.43%) Senior
11 8 (5.71%) Service Analyst
11 8 (5.71%) Support Technician
Libraries, Frameworks & Software Standards
1 13 (9.29%) Oracle Fusion
2 3 (2.14%) FreeSWITCH
2 3 (2.14%) Node.js
Miscellaneous
1 19 (13.57%) Management Information System
2 11 (7.86%) Onboarding
3 6 (4.29%) Analytical Mindset
4 5 (3.57%) Self-Motivation
5 4 (2.86%) CMDB
5 4 (2.86%) Data Centre
6 3 (2.14%) Culture of Ownership
6 3 (2.14%) Enterprise Software
7 2 (1.43%) Cyber Security Posture
7 2 (1.43%) NHS
8 1 (0.71%) Cyber Defence
8 1 (0.71%) Fat Client
8 1 (0.71%) iPad
8 1 (0.71%) Legacy Systems
8 1 (0.71%) Public Cloud
8 1 (0.71%) Security Posture
8 1 (0.71%) Tandem
8 1 (0.71%) Thin Client
8 1 (0.71%) Video Conferencing
8 1 (0.71%) Virtual Team
Operating Systems
1 36 (25.71%) Windows
2 12 (8.57%) Apple iOS
3 10 (7.14%) Windows 10
4 8 (5.71%) Linux
5 7 (5.00%) Mac OS
5 7 (5.00%) Windows Server
6 4 (2.86%) Android
7 1 (0.71%) Unix
Processes & Methodologies
1 140 (100.00%) ITIL
2 67 (47.86%) Problem-Solving
3 62 (44.29%) ITSM
4 60 (42.86%) Continuous Improvement
5 57 (40.71%) Service Management
6 36 (25.71%) Change Management
7 34 (24.29%) Incident Management
8 32 (22.86%) Computer Science
9 31 (22.14%) Asset Management
10 26 (18.57%) Service Delivery
11 23 (16.43%) Customer Service
12 19 (13.57%) User Experience
13 14 (10.00%) Stakeholder Management
14 13 (9.29%) Disaster Recovery
15 12 (8.57%) Change Control
15 12 (8.57%) Risk Management
16 11 (7.86%) Data Security
16 11 (7.86%) DevOps
16 11 (7.86%) Knowledge Management
16 11 (7.86%) Stakeholder Engagement
Programming Languages
1 34 (24.29%) PowerShell
2 23 (16.43%) JavaScript
3 4 (2.86%) SQL
4 1 (0.71%) Python
Qualifications
1 54 (38.57%) Degree
2 18 (12.86%) Microsoft Certification
3 17 (12.14%) Azure Certification
4 13 (9.29%) BPSS Clearance
5 9 (6.43%) Cisco Certification
6 8 (5.71%) Computer Science Degree
6 8 (5.71%) Network+ Certification
7 5 (3.57%) A+ Certification
7 5 (3.57%) CCNP
7 5 (3.57%) CompTIA Security+
7 5 (3.57%) MCITP
7 5 (3.57%) MCP
7 5 (3.57%) PMI Certification
7 5 (3.57%) PMP
8 4 (2.86%) AWS Certification
8 4 (2.86%) CCNA
8 4 (2.86%) HNC
8 4 (2.86%) HND
8 4 (2.86%) Master's Degree
8 4 (2.86%) Security Cleared
Quality Assurance & Compliance
1 13 (9.29%) Data Quality
2 4 (2.86%) Cyber Essentials
2 4 (2.86%) Cyber Essentials PLUS
2 4 (2.86%) PMO
2 4 (2.86%) QA
2 4 (2.86%) SLA
3 2 (1.43%) GDPR
3 2 (1.43%) ISO/IEC 27001
4 1 (0.71%) GRC
4 1 (0.71%) ISO/IEC 20000
System Software
1 33 (23.57%) Active Directory
2 6 (4.29%) Virtual Desktop
3 4 (2.86%) Firmware
4 2 (1.43%) VMware Infrastructure
5 1 (0.71%) Docker
5 1 (0.71%) Hyper-V
5 1 (0.71%) Virtual Machines
5 1 (0.71%) VMware ESXi
5 1 (0.71%) vSphere
Systems Management
1 17 (12.14%) Microsoft Intune
2 6 (4.29%) SCCM
3 1 (0.71%) AirWatch
3 1 (0.71%) Autotask
3 1 (0.71%) EMC NetWorker
3 1 (0.71%) FortiGate
3 1 (0.71%) Kubernetes
3 1 (0.71%) Single Sign-On
3 1 (0.71%) Terraform
3 1 (0.71%) vCenter Server
Vendors
1 55 (39.29%) Microsoft
2 23 (16.43%) Atlassian
3 13 (9.29%) Oracle
4 12 (8.57%) Cisco
4 12 (8.57%) ServiceNow
5 7 (5.00%) HP
5 7 (5.00%) Veeam
6 6 (4.29%) arcserve
6 6 (4.29%) Aruba
7 4 (2.86%) Apple
8 3 (2.14%) iManage
9 2 (1.43%) Citrix
9 2 (1.43%) Concur
9 2 (1.43%) Fortinet
9 2 (1.43%) Salesforce
9 2 (1.43%) SAP
9 2 (1.43%) VMware
10 1 (0.71%) Dell
10 1 (0.71%) IBM
10 1 (0.71%) Remedy