ITIL Foundation Certificate Job Trends

ITIL Foundation Certificate
UK

The table below provides summary statistics for permanent job vacancies with a requirement for ITIL Foundation Certificate qualifications. It includes a benchmarking guide to the salaries offered over the 6 months leading up to 24 November 2025, comparing them to the same period in the previous two years.

6 months to
24 Nov 2025
Same period 2024 Same period 2023
Rank 515 633 598
Rank change year-on-year +118 -35 +252
Permanent jobs citing ITIL Foundation Certificate 134 112 110
As % of all permanent jobs in the UK 0.25% 0.17% 0.21%
As % of the Qualifications category 0.78% 0.55% 0.68%
Number of salaries quoted 96 67 105
10th Percentile £30,500 £29,124 £28,000
25th Percentile £31,250 £33,500 £32,620
Median annual salary (50th Percentile) £39,929 £40,000 £47,000
Median % change year-on-year -0.18% -14.89% +17.50%
75th Percentile £56,250 £53,750 £72,500
90th Percentile £67,463 £68,750 £74,250
UK excluding London median annual salary £36,500 £39,730 £41,250
% change year-on-year -8.13% -3.69% +3.13%

All Academic and Professional Certifications
UK

ITIL Foundation Certificate falls under the Academic Qualifications and Professional Certifications category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring academic qualifications or professional certifications.

Permanent vacancies requiring academic qualifications or professional certifications 17,145 20,315 16,164
As % of all permanent jobs advertised in the UK 32.26% 30.01% 31.27%
Number of salaries quoted 7,844 8,413 11,115
10th Percentile £28,250 £32,550 £31,000
25th Percentile £36,250 £44,750 £41,566
Median annual salary (50th Percentile) £55,000 £58,033 £57,500
Median % change year-on-year -5.23% +0.93% +0.88%
75th Percentile £75,000 £76,500 £75,000
90th Percentile £90,000 £91,625 £92,500
UK excluding London median annual salary £48,000 £55,000 £52,500
% change year-on-year -12.73% +4.76% +5.00%

ITIL Foundation Certificate
Job Vacancy Trend

Historical trend showing the proportion of permanent IT job postings citing ITIL Foundation Certificate relative to all permanent IT jobs advertised.

ITIL Foundation Certificate job vacancy trend in the UK

ITIL Foundation Certificate
Salary Trend

Salary distribution trend for jobs in the UK citing ITIL Foundation Certificate.

Salary distribution trend for jobs in the UK citing ITIL Foundation Certificate

ITIL Foundation Certificate
Salary Histogram

Salary distribution for jobs citing ITIL Foundation Certificate over the 6 months to 24 November 2025.

Salary histogram for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Top 17 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL Foundation Certificate within the UK over the 6 months to 24 November 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +125 127 £38,465 -5.61% 20
UK excluding London +120 113 £36,500 -8.13% 22
Work from Home +132 62 £35,854 -36.57% 6
North of England +62 48 £31,750 -29.44% 6
Yorkshire +35 33 £31,000 -31.11% 3
South East +37 21 £39,929 -11.27% 6
South West +35 17 £52,500 +56.72% 1
London +48 16 £50,000 - 4
Midlands +66 13 £57,000 +37.35% 4
West Midlands +63 11 £54,000 +20.00% 3
East of England - 10 £32,500 - 1
North West +46 8 £35,854 -14.63% 3
North East +23 7 £32,500 -53.57%
East Midlands +25 2 £80,000 +113.33% 1
Wales +15 2 £26,161 - 3
Scotland +11 2 - - 1
Northern Ireland 0 1 £55,000 -

ITIL Foundation Certificate
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 9 (6.72%) SharePoint
2 8 (5.97%) Microsoft Exchange
3 1 (0.75%) Confluence
Applications
1 14 (10.45%) Microsoft Office
2 7 (5.22%) Microsoft Excel
3 5 (3.73%) MS Visio
4 2 (1.49%) Microsoft PowerPoint
4 2 (1.49%) Microsoft Project
Business Applications
1 1 (0.75%) Elite 3E
1 1 (0.75%) Remedy ITSM
Cloud Services
1 43 (32.09%) Azure
2 33 (24.63%) Microsoft 365
3 22 (16.42%) Entra ID
4 13 (9.70%) AWS
5 7 (5.22%) SaaS
6 2 (1.49%) Azure DevOps
7 1 (0.75%) Azure AI
7 1 (0.75%) Azure Key Vault
7 1 (0.75%) Azure Sentinel
7 1 (0.75%) Azure Stack
7 1 (0.75%) Cloud Computing
7 1 (0.75%) Microsoft Copilot
7 1 (0.75%) OCI
7 1 (0.75%) PaaS
7 1 (0.75%) Power Automate
7 1 (0.75%) Power Platform
Communications & Networking
1 11 (8.21%) DHCP
1 11 (8.21%) DNS
2 10 (7.46%) Firewall
2 10 (7.46%) LAN
2 10 (7.46%) TCP/IP
2 10 (7.46%) WAN
3 7 (5.22%) VPN
4 6 (4.48%) WLAN
5 5 (3.73%) VLAN
6 4 (2.99%) Network Security
6 4 (2.99%) VoIP
7 3 (2.24%) Internet
7 3 (2.24%) SAN
7 3 (2.24%) Structured Cabling
7 3 (2.24%) STUN
7 3 (2.24%) VoLTE
7 3 (2.24%) Wireshark
8 2 (1.49%) BGP
8 2 (1.49%) Fibre Channel
8 2 (1.49%) OSPF
Database & Business Intelligence
1 11 (8.21%) Oracle Reports
2 3 (2.24%) MySQL
3 1 (0.75%) DTS
3 1 (0.75%) Power BI
Development Applications
1 24 (17.91%) JIRA
General
1 99 (73.88%) Social Skills
2 23 (17.16%) Organisational Skills
3 19 (14.18%) Finance
4 17 (12.69%) Analytical Skills
5 13 (9.70%) Police
6 8 (5.97%) Law
7 6 (4.48%) Legal
8 5 (3.73%) Public Sector
9 4 (2.99%) Telecoms
10 3 (2.24%) Inclusion and Diversity
11 2 (1.49%) Influencing Skills
12 1 (0.75%) Banking
12 1 (0.75%) Documentation Skills
12 1 (0.75%) Humanities
Job Titles
1 38 (28.36%) Analyst
2 28 (20.90%) Support Analyst
3 21 (15.67%) IT Support
4 20 (14.93%) Developer
4 20 (14.93%) JIRA Developer
5 14 (10.45%) IT Analyst
5 14 (10.45%) IT Support Analyst
5 14 (10.45%) Systems Analyst
6 13 (9.70%) Development Analyst
6 13 (9.70%) Development Support Analyst
6 13 (9.70%) Systems Development Analyst
6 13 (9.70%) Systems Support
6 13 (9.70%) Systems Support Analyst
7 12 (8.96%) Lead
8 10 (7.46%) Support Engineer
9 9 (6.72%) Senior
10 8 (5.97%) IT Engineer
10 8 (5.97%) Support Technician
11 7 (5.22%) 2nd Line Support
12 6 (4.48%) Administrator
Libraries, Frameworks & Software Standards
1 13 (9.70%) Oracle Fusion
2 3 (2.24%) FreeSWITCH
2 3 (2.24%) Node.js
Miscellaneous
1 18 (13.43%) Management Information System
2 9 (6.72%) Onboarding
3 7 (5.22%) Data Centre
4 6 (4.48%) CMDB
5 4 (2.99%) Analytical Mindset
5 4 (2.99%) Self-Motivation
6 3 (2.24%) Enterprise Software
7 2 (1.49%) Cyber Security Posture
7 2 (1.49%) NHS
7 2 (1.49%) Video Conferencing
8 1 (0.75%) Culture of Ownership
8 1 (0.75%) Cyber Defence
8 1 (0.75%) iPad
8 1 (0.75%) Legacy Systems
8 1 (0.75%) Public Cloud
8 1 (0.75%) Security Posture
8 1 (0.75%) Tandem
8 1 (0.75%) Virtual Team
Operating Systems
1 35 (26.12%) Windows
2 11 (8.21%) Apple iOS
3 10 (7.46%) Windows 10
4 9 (6.72%) Linux
4 9 (6.72%) Windows Server
5 7 (5.22%) Mac OS
6 4 (2.99%) Android
7 2 (1.49%) Oracle Linux
7 2 (1.49%) Red Hat Enterprise Linux
7 2 (1.49%) VMS
8 1 (0.75%) Unix
8 1 (0.75%) Windows Server 2016
Processes & Methodologies
1 134 (100.00%) ITIL
2 65 (48.51%) Problem-Solving
3 57 (42.54%) ITSM
4 54 (40.30%) Continuous Improvement
5 53 (39.55%) Service Management
6 35 (26.12%) Change Management
7 31 (23.13%) Incident Management
8 28 (20.90%) Asset Management
8 28 (20.90%) Computer Science
9 25 (18.66%) Service Delivery
10 24 (17.91%) Customer Service
11 19 (14.18%) User Experience
12 12 (8.96%) Disaster Recovery
12 12 (8.96%) Stakeholder Management
13 11 (8.21%) Change Control
13 11 (8.21%) Data Security
13 11 (8.21%) DevOps
13 11 (8.21%) Knowledge Management
14 10 (7.46%) Risk Management
15 9 (6.72%) Process Improvement
Programming Languages
1 30 (22.39%) PowerShell
2 20 (14.93%) JavaScript
3 3 (2.24%) SQL
4 1 (0.75%) Python
Qualifications
1 50 (37.31%) Degree
2 15 (11.19%) Azure Certification
2 15 (11.19%) Microsoft Certification
3 13 (9.70%) BPSS Clearance
4 10 (7.46%) Cisco Certification
5 8 (5.97%) Computer Science Degree
5 8 (5.97%) Network+ Certification
6 6 (4.48%) Security Cleared
7 5 (3.73%) A+ Certification
7 5 (3.73%) CCNA
7 5 (3.73%) CCNP
7 5 (3.73%) CompTIA Security+
7 5 (3.73%) MCITP
7 5 (3.73%) MCP
7 5 (3.73%) PMI Certification
7 5 (3.73%) PMP
8 4 (2.99%) HNC
8 4 (2.99%) HND
9 3 (2.24%) DBS Check
9 3 (2.24%) PRINCE2 Certification
Quality Assurance & Compliance
1 13 (9.70%) Data Quality
2 5 (3.73%) SLA
3 4 (2.99%) PMO
3 4 (2.99%) QA
4 3 (2.24%) ISO/IEC 27001
5 2 (1.49%) Cyber Essentials
5 2 (1.49%) Cyber Essentials PLUS
5 2 (1.49%) GDPR
6 1 (0.75%) GRC
6 1 (0.75%) ISO/IEC 20000
System Software
1 32 (23.88%) Active Directory
2 5 (3.73%) Virtual Desktop
3 3 (2.24%) Firmware
4 2 (1.49%) Virtual Machines
5 1 (0.75%) Hyper-V
5 1 (0.75%) VMware ESXi
5 1 (0.75%) VMware Infrastructure
5 1 (0.75%) vSphere
Systems Management
1 16 (11.94%) Microsoft Intune
2 6 (4.48%) SCCM
3 2 (1.49%) EMC NetWorker
3 2 (1.49%) Grafana
3 2 (1.49%) Nagios
4 1 (0.75%) Autotask
4 1 (0.75%) Single Sign-On
4 1 (0.75%) Terraform
4 1 (0.75%) vCenter Server
Vendors
1 51 (38.06%) Microsoft
2 20 (14.93%) Atlassian
3 15 (11.19%) Oracle
4 14 (10.45%) Cisco
5 9 (6.72%) ServiceNow
6 7 (5.22%) HP
6 7 (5.22%) Veeam
7 6 (4.48%) arcserve
7 6 (4.48%) Aruba
8 4 (2.99%) Apple
8 4 (2.99%) VMware
9 3 (2.24%) Commvault
10 2 (1.49%) Concur
10 2 (1.49%) EMC
10 2 (1.49%) Juniper
10 2 (1.49%) Red Hat
10 2 (1.49%) Salesforce
10 2 (1.49%) SAP
10 2 (1.49%) Zerto
11 1 (0.75%) Thales