Period
to 22 July 2018

The following table provides summary statistics for permanent job vacancies with a requirement for ITIL Foundation Certificate qualifications. Included is a benchmarking guide to the salaries offered over the 6 months to 22 July 2018 with a comparison to the same period in the previous 2 years.

ITIL Foundation Certificate
UK
6 months to
22 Jul 2018
Same period 2017 Same period 2016
Rank 829 874 906
Rank change year-on-year +45 +32 -37
Permanent jobs citing ITIL Foundation Certificate 346 336 386
As % of all permanent IT jobs advertised in the UK 0.20% 0.19% 0.19%
As % of the Qualifications category 0.84% 0.76% 0.70%
Number of salaries quoted 284 234 300
UK median annual salary £40,000 £41,500 £35,000
Median salary % change year-on-year -3.61% +18.57% +7.69%
10th Percentile £21,875 £25,750 £22,750
90th Percentile £61,750 £62,125 £51,150
UK excluding London median annual salary £37,500 £40,000 £31,500
% change year-on-year -6.25% +26.98% +5.00%

ITIL Foundation Certificate is in the Academic Qualifications and Professional Certifications category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for academic qualifications or professional certifications.

All Academic and Professional Certifications
UK
Permanent vacancies requiring academic qualifications or professional certifications 41,221 44,120 54,927
As % of all permanent IT jobs advertised in the UK 23.77% 24.69% 27.14%
Number of salaries quoted 30,662 34,129 44,309
UK median annual salary £50,000 £45,000 £45,500
Median salary % change year-on-year +11.11% -1.10% +1.11%
10th Percentile £26,250 £26,250 £26,250
90th Percentile £80,000 £77,500 £75,000
UK excluding London median annual salary £45,000 £42,500 £42,500
% change year-on-year +5.88% - +6.25%

ITIL Foundation Certificate
Job Vacancy Trend

Job postings citing ITIL Foundation Certificate as a percentage of all IT jobs advertised.

Job vacancy trend for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL Foundation Certificate.

Salary trend for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Salary Histogram

The salary distribution of IT jobs citing ITIL Foundation Certificate over the 6 months to 22 July 2018.

Salary histogram for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Top 14 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL Foundation Certificate within the UK over the 6 months to 22 July 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +31 323 £38,124 -8.14% 23
UK excluding London +45 243 £37,500 -6.25% 17
London -24 89 £42,391 -15.22% 7
North of England +25 76 £32,500 +8.33% 5
South East +23 66 £44,000 -7.37% 2
East of England +32 46 £42,500 -22.73% 3
South West +6 34 £27,625 -30.94% 1
Yorkshire +17 33 £32,500 +8.33% 3
North West +12 30 £40,000 -11.11% 1
North East -11 13 £21,625 +27.21% 1
Midlands -11 12 £33,511 +3.11% 5
Scotland -7 9 £34,500 +25.45% 1
East Midlands -3 8 £33,511 -19.25% 1
West Midlands +13 4 - - 4

For the 6 months to 22 July 2018, IT jobs citing ITIL Foundation Certificate also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads with a requirement for ITIL Foundation Certificate.

1 346 (100.00%) ITIL
2 163 (47.11%) Windows
3 134 (38.73%) Microsoft
4 94 (27.17%) Analytical Skills
5 84 (24.28%) Active Directory
6 78 (22.54%) Problem-Solving
7 70 (20.23%) SLA
7 70 (20.23%) Service Management
8 63 (18.21%) Windows 7
9 62 (17.92%) Linux
10 57 (16.47%) Finance
11 56 (16.18%) Security Cleared
12 55 (15.90%) VMware
13 54 (15.61%) SQL
13 54 (15.61%) SC Cleared
13 54 (15.61%) Office 365
14 48 (13.87%) Microsoft Office
15 47 (13.58%) Retail
16 44 (12.72%) Incident Management
17 43 (12.43%) Web Services
18 42 (12.14%) Amazon AWS
19 41 (11.85%) Microsoft Certification
20 40 (11.56%) Enterprise Software
21 39 (11.27%) Service Delivery
22 38 (10.98%) Windows Server 2012
23 34 (9.83%) Degree
24 32 (9.25%) VMware Infrastructure
24 32 (9.25%) LAN
24 32 (9.25%) Self-Motivation
25 31 (8.96%) Change Management

ITIL Foundation Certificate
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 30 (8.67%) MS Exchange
2 13 (3.76%) SharePoint
3 11 (3.18%) CMS
4 8 (2.31%) Apache
5 7 (2.02%) Oracle SOA Suite
6 6 (1.73%) Confluence
6 6 (1.73%) Skype for Business
7 5 (1.45%) Blackberry Enterprise Server
8 4 (1.16%) Exchange Server 2013
8 4 (1.16%) WebSphere
9 3 (0.87%) Tomcat
10 1 (0.29%) Apache Pig
10 1 (0.29%) Apache Spark
10 1 (0.29%) IIS
10 1 (0.29%) OpenStack
10 1 (0.29%) SharePoint 2010
10 1 (0.29%) SharePoint 2013
10 1 (0.29%) SharePoint Server
10 1 (0.29%) WebSphere Application Server
10 1 (0.29%) WordPress
Applications
1 48 (13.87%) Microsoft Office
2 8 (2.31%) Microsoft Excel
3 4 (1.16%) Microsoft PowerPoint
Business Applications
1 3 (0.87%) Remedy ITSM
2 2 (0.58%) Sage 200
3 1 (0.29%) Sage 50
Cloud Services
1 54 (15.61%) Office 365
2 42 (12.14%) Amazon AWS
3 24 (6.94%) Microsoft Azure
4 4 (1.16%) BrowserStack
5 3 (0.87%) Google Cloud Platform
6 2 (0.58%) SaaS
7 1 (0.29%) Amazon EMR
7 1 (0.29%) Amazon S3
7 1 (0.29%) IaaS
7 1 (0.29%) OpenShift
Communications & Networking
1 32 (9.25%) LAN
2 30 (8.67%) TCP/IP
2 30 (8.67%) WAN
3 29 (8.38%) DNS
4 22 (6.36%) DHCP
5 20 (5.78%) Firewall
6 19 (5.49%) Wireless
7 15 (4.34%) FTP
7 15 (4.34%) HTTP
8 14 (4.05%) DMZ
8 14 (4.05%) HTTPS
8 14 (4.05%) Network Security
8 14 (4.05%) SMTP
8 14 (4.05%) X.400
9 13 (3.76%) Remote Desktop
10 12 (3.47%) NetScaler
11 7 (2.02%) Skype
12 4 (1.16%) Unified Communications
12 4 (1.16%) Wi-Fi
13 3 (0.87%) VoIP
Database & Business Intelligence
1 30 (8.67%) SQL Server
2 23 (6.65%) MySQL
3 20 (5.78%) Oracle Database
3 20 (5.78%) SQL Server 2005
3 20 (5.78%) SQL Server 2012
3 20 (5.78%) SQL Server 2016
4 19 (5.49%) Oracle Database 10g
5 15 (4.34%) Data Warehouse
6 14 (4.05%) PostgreSQL
7 8 (2.31%) MongoDB
7 8 (2.31%) NoSQL
8 3 (0.87%) Relational Database
9 2 (0.58%) SQL Server 2014
10 1 (0.29%) Amazon RDS
10 1 (0.29%) Amazon Redshift
10 1 (0.29%) Apache Hive
10 1 (0.29%) Big Data
10 1 (0.29%) Firebird
10 1 (0.29%) RDBMS
10 1 (0.29%) SQL Server 2008
Development Applications
1 29 (8.38%) Jenkins
2 22 (6.36%) Visual Studio
3 18 (5.20%) Git (software)
4 12 (3.47%) JIRA
5 5 (1.45%) VersionOne
5 5 (1.45%) Visual Studio Team System
6 4 (1.16%) Atlassian Bamboo
6 4 (1.16%) Cucumber
6 4 (1.16%) HP UFT
6 4 (1.16%) Selenium
6 4 (1.16%) SoapUI
6 4 (1.16%) SpecFlow
6 4 (1.16%) TeamCity
6 4 (1.16%) TestNG
7 3 (0.87%) LoadRunner
8 1 (0.29%) CA Release Automation
8 1 (0.29%) Log4j
8 1 (0.29%) Log4Net
8 1 (0.29%) Team Foundation Server
8 1 (0.29%) VSS/SourceSafe
General
1 57 (16.47%) Finance
2 47 (13.58%) Retail
3 27 (7.80%) Law
4 19 (5.49%) Banking
5 11 (3.18%) Legal
6 8 (2.31%) Investment Banking
6 8 (2.31%) Marketing
7 7 (2.02%) Publishing
8 6 (1.73%) Back Office
9 4 (1.16%) Telecoms
10 3 (0.87%) Financial Institution
11 2 (0.58%) Manufacturing
11 2 (0.58%) Retail Banking
12 1 (0.29%) Front Office
Job Titles
1 94 (27.17%) Analyst
2 55 (15.90%) Service Analyst
3 44 (12.72%) Service Desk Analyst
4 30 (8.67%) Team Leader
5 29 (8.38%) 3rd Line Engineer
5 29 (8.38%) Support Analyst
6 24 (6.94%) Service Desk Team Leader
7 21 (6.07%) Developer
7 21 (6.07%) IT Manager
7 21 (6.07%) Service Manager
8 19 (5.49%) Desktop Support
9 18 (5.20%) Applications Support
9 18 (5.20%) Infrastructure Engineer
10 17 (4.91%) 2nd Line Support
11 16 (4.62%) .NET Developer
11 16 (4.62%) DevOps Engineer
12 14 (4.05%) C# .NET Developer
12 14 (4.05%) C# Developer
13 13 (3.76%) Service Desk Manager
13 13 (3.76%) Support Engineer
Libraries, Frameworks & Software Standards
1 43 (12.43%) Web Services
2 26 (7.51%) .NET
3 24 (6.94%) .NET Framework
4 23 (6.65%) CSS
4 23 (6.65%) SOAP
5 20 (5.78%) HTML
5 20 (5.78%) WCF
6 19 (5.49%) XML
7 12 (3.47%) WPF
8 10 (2.89%) YAML
9 9 (2.60%) ASP.NET
10 7 (2.02%) ADO.NET
10 7 (2.02%) ASP.NET MVC
10 7 (2.02%) ASP.NET MVC 3
10 7 (2.02%) WF
11 6 (1.73%) LAMP
12 4 (1.16%) LAPP Stack
12 4 (1.16%) Middleware
13 2 (0.58%) WebSphere MQ
14 1 (0.29%) LDAP
Miscellaneous
1 94 (27.17%) Analytical Skills
2 40 (11.56%) Enterprise Software
3 32 (9.25%) Self-Motivation
4 28 (8.09%) NHS
5 19 (5.49%) W3C
6 18 (5.20%) Management Information System
7 16 (4.62%) CMDB
8 14 (4.05%) CESG
9 13 (3.76%) Data Centre
10 11 (3.18%) Replication
11 10 (2.89%) Blackberry
12 8 (2.31%) EMC VNX
12 8 (2.31%) Video Conferencing
13 7 (2.02%) Fintech
14 6 (1.73%) Driving Licence
15 4 (1.16%) CCTV
15 4 (1.16%) Computer Science
15 4 (1.16%) iPhone
15 4 (1.16%) SWIFT
16 3 (0.87%) User Experience
Operating Systems
1 163 (47.11%) Windows
2 63 (18.21%) Windows 7
3 62 (17.92%) Linux
4 38 (10.98%) Windows Server 2012
5 29 (8.38%) Windows 10
6 26 (7.51%) Windows Server 2008
7 25 (7.23%) Windows Server
8 12 (3.47%) CentOS
8 12 (3.47%) Unix
9 9 (2.60%) Red Hat Enterprise Linux
10 8 (2.31%) Apple iOS
10 8 (2.31%) Ubuntu
11 7 (2.02%) Windows XP
12 5 (1.45%) Windows 8
13 2 (0.58%) Android
13 2 (0.58%) Mac OS X
13 2 (0.58%) Windows Server 2003
14 1 (0.29%) FreeBSD
Processes & Methodologies
1 346 (100.00%) ITIL
2 78 (22.54%) Problem-Solving
3 70 (20.23%) Service Management
4 44 (12.72%) Incident Management
5 39 (11.27%) Service Delivery
6 31 (8.96%) Agile Software Development
6 31 (8.96%) Change Management
6 31 (8.96%) ITSM
6 31 (8.96%) Problem Management
7 28 (8.09%) Business Intelligence
8 27 (7.80%) Release Management
9 22 (6.36%) Root Cause Analysis
9 22 (6.36%) SDLC
9 22 (6.36%) Time Management
10 21 (6.07%) Data Modelling
11 20 (5.78%) Asset Management
11 20 (5.78%) MVC
12 19 (5.49%) E-business
12 19 (5.49%) OO
12 19 (5.49%) OOD
Programming Languages
1 54 (15.61%) SQL
2 28 (8.09%) Python
3 27 (7.80%) C#
4 25 (7.23%) JavaScript
5 23 (6.65%) T-SQL
6 20 (5.78%) PL/SQL
7 17 (4.91%) Java
8 16 (4.62%) Bash Shell
8 16 (4.62%) C
8 16 (4.62%) Shell Script
9 10 (2.89%) PowerShell
10 8 (2.31%) PHP
11 4 (1.16%) C++
11 4 (1.16%) Groovy
11 4 (1.16%) Ruby
11 4 (1.16%) VBScript
12 1 (0.29%) COBOL
12 1 (0.29%) JCL
12 1 (0.29%) Jython
12 1 (0.29%) R
Qualifications
1 56 (16.18%) Security Cleared
2 54 (15.61%) SC Cleared
3 41 (11.85%) Microsoft Certification
4 34 (9.83%) Degree
5 28 (8.09%) MCSE
6 25 (7.23%) CCNA
6 25 (7.23%) Cisco Certification
7 21 (6.07%) DV Cleared
8 17 (4.91%) CISSP
9 15 (4.34%) MCP
10 13 (3.76%) Citrix Certification
10 13 (3.76%) MCITP
11 10 (2.89%) ISEB
11 10 (2.89%) Master's Degree
12 9 (2.60%) MCSA
13 8 (2.31%) ISTQB
13 8 (2.31%) ISTQB Foundation Certification
13 8 (2.31%) Six Sigma Black Belt
14 7 (2.02%) NCDA
14 7 (2.02%) NCIE
Quality Assurance & Compliance
1 70 (20.23%) SLA
2 17 (4.91%) ISO/IEC 27001
3 15 (4.34%) PMO
4 10 (2.89%) QA
5 6 (1.73%) Data Quality
6 4 (1.16%) ISO 9001
7 3 (0.87%) GCP
8 1 (0.29%) GDPR
8 1 (0.29%) ISO/IEC 20000
8 1 (0.29%) PCI DSS
8 1 (0.29%) Sarbanes-Oxley
System Software
1 84 (24.28%) Active Directory
2 32 (9.25%) VMware Infrastructure
3 27 (7.80%) Hyper-V
4 18 (5.20%) Docker
5 15 (4.34%) vSphere
6 14 (4.05%) VMware ESXi
7 13 (3.76%) XenApp
8 12 (3.47%) Terminal Services
8 12 (3.47%) XenDesktop
8 12 (3.47%) XenServer
9 6 (1.73%) DFS Replication
10 5 (1.45%) VMware Workstation
11 4 (1.16%) iptables
11 4 (1.16%) Squid
12 1 (0.29%) HDFS
12 1 (0.29%) NFS
Systems Management
1 20 (5.78%) Ansible
1 20 (5.78%) SCCM
2 19 (5.49%) WSUS
3 15 (4.34%) Kubernetes
4 13 (3.76%) Puppet
5 11 (3.18%) Backup Exec
6 10 (2.89%) Opscode Chef
7 8 (2.31%) Xymon
7 8 (2.31%) ZABBIX
8 7 (2.02%) HP Quality Center
8 7 (2.02%) NetApp OnCommand
9 5 (1.45%) Rancher
10 4 (1.16%) Nagios
10 4 (1.16%) SELinux
11 3 (0.87%) AirWatch
11 3 (0.87%) BMC Performance Manager
12 2 (0.58%) QRadar
12 2 (0.58%) Systems Management Server (SMS)
12 2 (0.58%) vRealize
13 1 (0.29%) Tivoli
Vendors
1 134 (38.73%) Microsoft
2 55 (15.90%) VMware
3 30 (8.67%) Oracle
4 25 (7.23%) Citrix
5 24 (6.94%) ServiceNow
6 19 (5.49%) HP
7 17 (4.91%) Red Hat
8 15 (4.34%) NetApp
9 14 (4.05%) Cisco
9 14 (4.05%) Ivanti
10 13 (3.76%) Capita
11 10 (2.89%) SAP
12 9 (2.60%) Workday
13 8 (2.31%) 3PAR
13 8 (2.31%) EMC
14 7 (2.02%) CommVault
14 7 (2.02%) Remedy
15 6 (1.73%) Veeam
16 5 (1.45%) Kaspersky
16 5 (1.45%) Sophos