ITIL Foundation Certificate Job Trends

ITIL Foundation Certificate
UK

The table below provides summary statistics for permanent job vacancies with a requirement for ITIL Foundation Certificate qualifications. It includes a benchmarking guide to the salaries offered over the 6 months leading up to 9 April 2026, comparing them to the same period in the previous two years.

6 months to
9 Apr 2026
Same period 2025 Same period 2024
Rank 605 564 703
Rank change year-on-year -41 +139 +103
Permanent jobs citing ITIL Foundation Certificate 94 72 159
As % of all permanent jobs in the UK 0.11% 0.18% 0.17%
As % of the Qualifications category 0.43% 0.45% 0.64%
Number of salaries quoted 60 60 110
10th Percentile £28,575 £30,000 £26,500
25th Percentile £34,750 £36,250 £28,500
Median annual salary (50th Percentile) £45,000 £42,000 £41,750
Median % change year-on-year +7.14% +0.60% +17.61%
75th Percentile £62,500 £60,000 £59,000
90th Percentile £83,250 £62,650 £72,500
UK excluding London median annual salary £40,000 £40,000 £37,500
% change year-on-year - +6.67% +7.14%

All Academic and Professional Certifications
UK

ITIL Foundation Certificate falls under the Academic Qualifications and Professional Certifications category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring academic qualifications or professional certifications.

Permanent vacancies requiring academic qualifications or professional certifications 21,657 15,924 24,895
As % of all permanent jobs advertised in the UK 26.12% 38.95% 26.98%
Number of salaries quoted 8,756 7,585 16,978
10th Percentile £28,250 £31,250 £28,500
25th Percentile £39,000 £42,500 £38,603
Median annual salary (50th Percentile) £57,500 £57,500 £55,000
Median % change year-on-year - +4.55% -4.35%
75th Percentile £77,500 £75,000 £71,250
90th Percentile £91,343 £92,500 £87,500
UK excluding London median annual salary £52,500 £53,000 £50,000
% change year-on-year -0.94% +6.00% -

ITIL Foundation Certificate
Job Vacancy Trend

Historical trend showing the proportion of permanent IT job postings citing ITIL Foundation Certificate relative to all permanent IT jobs advertised.

ITIL Foundation Certificate job vacancy trend in the UK

ITIL Foundation Certificate
Salary Trend

Salary distribution trend for jobs in the UK citing ITIL Foundation Certificate.

Salary distribution trend for jobs in the UK citing ITIL Foundation Certificate

ITIL Foundation Certificate
Salary Histogram

Salary distribution for jobs citing ITIL Foundation Certificate over the 6 months to 9 April 2026.

Salary histogram for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Top 15 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL Foundation Certificate within the UK over the 6 months to 9 April 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England -39 86 £43,750 +4.17% 20
UK excluding London -45 67 £40,000 - 18
Work from Home +23 28 £45,000 +7.14% 7
North of England -60 27 £35,471 +18.24% 3
London -13 22 £65,000 +44.44% 3
Yorkshire -47 21 £31,000 +3.33% 3
Midlands -34 13 £60,000 - 2
West Midlands -14 12 £52,500 -12.50% 2
South East -26 12 £47,500 -2.56% 9
South West -27 10 £33,000 -5.71% 2
East of England -29 4 £41,000 -2.38% 1
North East -31 4 £105,000 +172.73%
Scotland -11 2 - - 1
North West -32 2 £37,721 +2.69%
East Midlands -54 1 £80,000 -

ITIL Foundation Certificate
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 15 (15.96%) SharePoint
2 11 (11.70%) Microsoft Exchange
Applications
1 5 (5.32%) Microsoft Office
2 3 (3.19%) Microsoft Excel
3 2 (2.13%) Microsoft Project
4 1 (1.06%) Acrobat
4 1 (1.06%) MS Visio
Business Applications
1 6 (6.38%) Elite 3E
2 2 (2.13%) Remedy ITSM
3 1 (1.06%) SAP S/4HANA
Cloud Services
1 29 (30.85%) Microsoft 365
2 24 (25.53%) Azure
3 10 (10.64%) AWS
4 9 (9.57%) Entra ID
5 7 (7.45%) SaaS
6 4 (4.26%) GCP
7 3 (3.19%) OneDrive
8 2 (2.13%) Azure DevOps
8 2 (2.13%) Datadog
8 2 (2.13%) IaaS
8 2 (2.13%) PaaS
9 1 (1.06%) Power Automate
9 1 (1.06%) Power Platform
Communications & Networking
1 11 (11.70%) LAN
1 11 (11.70%) WAN
2 10 (10.64%) DNS
3 9 (9.57%) DHCP
4 7 (7.45%) TCP/IP
4 7 (7.45%) VPN
5 6 (6.38%) Structured Cabling
6 2 (2.13%) Firewall
6 2 (2.13%) Network Security
7 1 (1.06%) Internet
7 1 (1.06%) SD-WAN
7 1 (1.06%) VLAN
Database & Business Intelligence
1 6 (6.38%) SQL Server
2 3 (3.19%) MySQL
2 3 (3.19%) PostgreSQL
3 2 (2.13%) SQLPlus
4 1 (1.06%) Azure SQL Database
4 1 (1.06%) Power BI
Development Applications
1 16 (17.02%) JIRA
2 1 (1.06%) GitLab
2 1 (1.06%) Jenkins
General
1 56 (59.57%) Social Skills
2 22 (23.40%) Finance
3 15 (15.96%) Analytical Skills
4 12 (12.77%) Law
4 12 (12.77%) Legal
5 7 (7.45%) Organisational Skills
5 7 (7.45%) Public Sector
6 5 (5.32%) Banking
6 5 (5.32%) Influencing Skills
7 3 (3.19%) Games
8 2 (2.13%) Inclusion and Diversity
9 1 (1.06%) Documentation Skills
9 1 (1.06%) Social Housing
Job Titles
1 24 (25.53%) Lead
2 22 (23.40%) IT Support
3 16 (17.02%) Team Leader
4 14 (14.89%) Analyst
5 13 (13.83%) IT Manager
6 12 (12.77%) Support Team Leader
7 11 (11.70%) 2nd Line Support
7 11 (11.70%) Service Manager
8 9 (9.57%) Support Analyst
9 8 (8.51%) IT Analyst
9 8 (8.51%) Support Engineer
10 7 (7.45%) Developer
10 7 (7.45%) JIRA Developer
11 6 (6.38%) IT Engineer
11 6 (6.38%) IT Support Manager
11 6 (6.38%) IT Support Technician
11 6 (6.38%) IT Technician
11 6 (6.38%) Service Desk Manager
11 6 (6.38%) Service Desk Support
11 6 (6.38%) Support Technician
Miscellaneous
1 9 (9.57%) Driving Licence
2 8 (8.51%) Onboarding
3 7 (7.45%) Data Centre
4 6 (6.38%) Culture of Ownership
5 4 (4.26%) Analytical Mindset
6 3 (3.19%) Linux Command Line
7 2 (2.13%) Cloud Native
7 2 (2.13%) CSOC
7 2 (2.13%) Management Information System
7 2 (2.13%) Security Operations Centre
8 1 (1.06%) Fat Client
8 1 (1.06%) Self-Motivation
8 1 (1.06%) Thin Client
8 1 (1.06%) Virtual Team
Operating Systems
1 34 (36.17%) Windows
2 16 (17.02%) Windows Server
3 8 (8.51%) Apple iOS
3 8 (8.51%) Linux
3 8 (8.51%) Windows 10
4 5 (5.32%) Mac OS
5 2 (2.13%) Unix
Processes & Methodologies
1 94 (100.00%) ITIL
2 45 (47.87%) ITSM
3 37 (39.36%) Problem-Solving
4 31 (32.98%) Service Delivery
4 31 (32.98%) Service Management
5 28 (29.79%) Continuous Improvement
6 21 (22.34%) Customer Service
7 15 (15.96%) Computer Science
7 15 (15.96%) Incident Management
8 11 (11.70%) Change Management
8 11 (11.70%) Stakeholder Engagement
9 10 (10.64%) Cybersecurity
10 9 (9.57%) Stakeholder Management
11 8 (8.51%) AI
11 8 (8.51%) Business Continuity
11 8 (8.51%) Mentoring
11 8 (8.51%) Problem Management
11 8 (8.51%) Process Improvement
11 8 (8.51%) User Experience
12 7 (7.45%) Asset Management
Programming Languages
1 13 (13.83%) PowerShell
2 9 (9.57%) SQL
3 7 (7.45%) JavaScript
4 5 (5.32%) Python
5 2 (2.13%) VB
6 1 (1.06%) Bash
6 1 (1.06%) Bicep
Qualifications
1 25 (26.60%) Degree
2 10 (10.64%) Network+ Certification
3 9 (9.57%) Azure Certification
3 9 (9.57%) Cisco Certification
4 8 (8.51%) CCNA
4 8 (8.51%) Security Cleared
5 7 (7.45%) Microsoft Certification
6 6 (6.38%) SC Cleared
7 4 (4.26%) A+ Certification
7 4 (4.26%) DV Cleared
8 3 (3.19%) NVQ Level 3
9 2 (2.13%) AWS Certification
9 2 (2.13%) CISA
9 2 (2.13%) CISM
9 2 (2.13%) CISSP
9 2 (2.13%) Computer Science Degree
9 2 (2.13%) ITIL Certification
9 2 (2.13%) Master's Degree
9 2 (2.13%) PMI Certification
9 2 (2.13%) PMP
Quality Assurance & Compliance
1 9 (9.57%) SLA
2 3 (3.19%) GDPR
3 2 (2.13%) Cyber Essentials
3 2 (2.13%) Cyber Essentials PLUS
3 2 (2.13%) ISO/IEC 27001
4 1 (1.06%) ISO/IEC 20000
4 1 (1.06%) QA
4 1 (1.06%) Sarbanes-Oxley
System Software
1 28 (29.79%) Active Directory
2 5 (5.32%) Docker
3 1 (1.06%) Firmware
3 1 (1.06%) Virtual Desktop
3 1 (1.06%) Virtual Machines
3 1 (1.06%) VMware Infrastructure
Systems Management
1 9 (9.57%) Microsoft Intune
2 4 (4.26%) Kubernetes
2 4 (4.26%) Terraform
3 2 (2.13%) Ansible
3 2 (2.13%) Control-M
3 2 (2.13%) Grafana
3 2 (2.13%) Prometheus
4 1 (1.06%) AirWatch
4 1 (1.06%) EMC NetWorker
4 1 (1.06%) FortiGate
4 1 (1.06%) Single Sign-On
Vendors
1 38 (40.43%) Microsoft
2 19 (20.21%) ServiceNow
3 11 (11.70%) Cisco
4 7 (7.45%) Atlassian
5 6 (6.38%) iManage
6 4 (4.26%) arcserve
6 4 (4.26%) Veeam
7 3 (3.19%) Apple
7 3 (3.19%) Google
7 3 (3.19%) Oracle
8 2 (2.13%) BMC
8 2 (2.13%) Remedy
8 2 (2.13%) SolarWinds
9 1 (1.06%) Adobe
9 1 (1.06%) Citrix
9 1 (1.06%) Fortinet
9 1 (1.06%) Ivanti
9 1 (1.06%) SAP
9 1 (1.06%) VMware