Period
to 17 November 2018

The following table provides summary statistics for permanent job vacancies with a requirement for ITIL Foundation Certificate qualifications. Included is a benchmarking guide to the salaries offered over the 6 months to 17 November 2018 with a comparison to the same period in the previous 2 years.

ITIL Foundation Certificate
UK
6 months to
17 Nov 2018
Same period 2017 Same period 2016
Rank 860 847 870
Rank change year-on-year -13 +23 -22
Permanent jobs citing ITIL Foundation Certificate 298 364 374
As % of all permanent IT jobs advertised in the UK 0.18% 0.20% 0.20%
As % of the Qualifications category 0.77% 0.83% 0.75%
Number of salaries quoted 238 290 307
UK median annual salary £37,500 £37,500 £37,500
10th Percentile £20,750 £24,363 £21,635
90th Percentile £60,000 £60,100 £60,000
UK excluding London median annual salary £35,000 £35,000 £37,500
% change year-on-year - -6.67% +7.14%

ITIL Foundation Certificate is in the Academic Qualifications and Professional Certifications category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for academic qualifications or professional certifications.

All Academic and Professional Certifications
UK
Permanent vacancies requiring academic qualifications or professional certifications 38,453 43,712 50,047
As % of all permanent IT jobs advertised in the UK 23.75% 24.24% 26.32%
Number of salaries quoted 28,424 33,597 40,138
UK median annual salary £50,000 £47,500 £45,000
Median salary % change year-on-year +5.26% +5.56% -
10th Percentile £26,250 £26,000 £26,250
90th Percentile £80,000 £77,500 £76,250
UK excluding London median annual salary £45,000 £42,500 £42,500
% change year-on-year +5.88% - +3.66%

ITIL Foundation Certificate
Job Vacancy Trend

Job postings citing ITIL Foundation Certificate as a percentage of all IT jobs advertised.

Job vacancy trend for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL Foundation Certificate.

Salary trend for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Salary Histogram

The salary distribution of IT jobs citing ITIL Foundation Certificate over the 6 months to 17 November 2018.

Salary histogram for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Top 16 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL Foundation Certificate within the UK over the 6 months to 17 November 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -34 276 £37,747 +2.02% 35
UK excluding London +16 220 £35,000 - 30
North of England +75 109 £32,500 +16.07% 12
London +15 69 £55,000 +37.50% 7
South East +38 57 £42,500 -5.56% 9
Yorkshire +52 55 £32,250 +13.01% 3
North West +50 42 £37,747 -16.12% 9
East of England +28 26 £42,500 -2.86% 4
North East -16 12 £27,500 +10.00%
Scotland +3 9 £30,000 +25.00% 1
Midlands -19 8 £49,083 +44.36% 2
South West -40 7 £37,500 -16.67% 1
West Midlands +5 5 £49,083 +75.30% 2
East Midlands +4 3 £29,522 -26.20%
Wales -4 2 £50,000 +11.11% 1
Channel Islands - 2 £32,500 -

For the 6 months to 17 November 2018, IT jobs citing ITIL Foundation Certificate also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads with a requirement for ITIL Foundation Certificate.

1 298 (100.00%) ITIL
2 129 (43.29%) Windows
3 111 (37.25%) Microsoft
4 91 (30.54%) SLA
5 82 (27.52%) Active Directory
6 80 (26.85%) Service Management
7 70 (23.49%) Finance
8 65 (21.81%) VMware
8 65 (21.81%) ITSM
9 61 (20.47%) Change Management
10 59 (19.80%) Problem Management
11 57 (19.13%) Incident Management
12 54 (18.12%) SQL
13 53 (17.79%) Microsoft Office
14 51 (17.11%) Microsoft Certification
14 51 (17.11%) Service Delivery
15 48 (16.11%) Office 365
16 47 (15.77%) Self-Motivation
16 47 (15.77%) Problem-Solving
17 46 (15.44%) VMware Infrastructure
18 44 (14.77%) Microsoft Azure
19 42 (14.09%) Windows 7
19 42 (14.09%) Citrix
20 41 (13.76%) Degree
21 39 (13.09%) MCSE
22 38 (12.75%) Linux
23 35 (11.74%) TCP/IP
23 35 (11.74%) Amazon AWS
24 33 (11.07%) Windows 10
25 30 (10.07%) DNS

ITIL Foundation Certificate
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 18 (6.04%) CMS
1 18 (6.04%) MS Exchange
2 14 (4.70%) IIS
2 14 (4.70%) SharePoint
3 6 (2.01%) Oracle SOA Suite
3 6 (2.01%) Skype for Business
4 5 (1.68%) Confluence
4 5 (1.68%) Tomcat
4 5 (1.68%) WebSphere
5 4 (1.34%) Apache
6 3 (1.01%) Exchange Server 2003
7 2 (0.67%) Blackberry Enterprise Server
8 1 (0.34%) Apache Pig
8 1 (0.34%) Apache Spark
8 1 (0.34%) Exchange Server 2007
8 1 (0.34%) Exchange Server 2010
8 1 (0.34%) OpenStack
8 1 (0.34%) SharePoint Server
8 1 (0.34%) WebLogic
8 1 (0.34%) WebSphere Application Server
Applications
1 53 (17.79%) Microsoft Office
2 12 (4.03%) Microsoft Excel
3 6 (2.01%) MS Visio
4 2 (0.67%) Acrobat
5 1 (0.34%) Microsoft PowerPoint
Business Applications
1 6 (2.01%) Visualfiles
2 1 (0.34%) Sage 200
Cloud Services
1 48 (16.11%) Office 365
2 44 (14.77%) Microsoft Azure
3 35 (11.74%) Amazon AWS
4 11 (3.69%) Google Cloud Platform
5 9 (3.02%) SaaS
6 4 (1.34%) IaaS
6 4 (1.34%) PaaS
7 2 (0.67%) BrowserStack
8 1 (0.34%) Amazon EMR
8 1 (0.34%) Amazon S3
8 1 (0.34%) OpenShift
Communications & Networking
1 35 (11.74%) TCP/IP
2 30 (10.07%) DNS
3 19 (6.38%) LAN
4 17 (5.70%) DHCP
4 17 (5.70%) WAN
5 16 (5.37%) Wireless
6 12 (4.03%) Firewall
7 10 (3.36%) Internet
8 8 (2.68%) Ethernet
8 8 (2.68%) Intranet
8 8 (2.68%) Skype
8 8 (2.68%) VPN
9 5 (1.68%) Broadband
9 5 (1.68%) Remote Desktop
9 5 (1.68%) VLAN
10 4 (1.34%) SSH
10 4 (1.34%) VoIP
11 3 (1.01%) Network Security
11 3 (1.01%) Unified Communications
12 2 (0.67%) NetScaler
Database & Business Intelligence
1 29 (9.73%) SQL Server
2 20 (6.71%) Oracle Database
3 16 (5.37%) Data Warehouse
4 15 (5.03%) MySQL
5 11 (3.69%) Oracle Database 10g
5 11 (3.69%) SQL Server 2005
5 11 (3.69%) SQL Server 2012
5 11 (3.69%) SQL Server 2016
6 10 (3.36%) SQL Server Integration Services
6 10 (3.36%) SQL Server Reporting Services
7 8 (2.68%) MongoDB
7 8 (2.68%) NoSQL
8 6 (2.01%) Oracle Database 12c
8 6 (2.01%) PowerCenter
8 6 (2.01%) SQL Server Analysis Services
9 5 (1.68%) BusinessObjects
9 5 (1.68%) PostgreSQL
10 4 (1.34%) Relational Database
11 1 (0.34%) Amazon RDS
11 1 (0.34%) Apache Hive
Development Applications
1 15 (5.03%) Jenkins
2 12 (4.03%) Git (software)
2 12 (4.03%) Visual Studio
3 11 (3.69%) JIRA
4 3 (1.01%) CA Release Automation
4 3 (1.01%) VersionOne
5 2 (0.67%) Atlassian Bamboo
5 2 (0.67%) Cucumber
5 2 (0.67%) HP UFT
5 2 (0.67%) Selenium
5 2 (0.67%) SoapUI
5 2 (0.67%) SpecFlow
5 2 (0.67%) TeamCity
5 2 (0.67%) TestNG
5 2 (0.67%) Visual Studio Team System
6 1 (0.34%) Log4j
6 1 (0.34%) Log4Net
6 1 (0.34%) Team Foundation Server
6 1 (0.34%) VSS/SourceSafe
General
1 70 (23.49%) Finance
2 23 (7.72%) Law
3 22 (7.38%) Banking
4 17 (5.70%) Retail
5 7 (2.35%) Advertising
6 6 (2.01%) Back Office
6 6 (2.01%) Investment Banking
6 6 (2.01%) Legal
6 6 (2.01%) Publishing
7 5 (1.68%) Marketing
8 4 (1.34%) Aerospace
8 4 (1.34%) Local Government
8 4 (1.34%) Telecoms
9 3 (1.01%) Humanities
10 2 (0.67%) Manufacturing
Job Titles
1 104 (34.90%) Analyst
2 55 (18.46%) Service Analyst
3 46 (15.44%) Service Desk Analyst
4 37 (12.42%) Support Analyst
5 28 (9.40%) Team Leader
6 24 (8.05%) Applications Support
7 20 (6.71%) IT Support
7 20 (6.71%) Service Manager
8 19 (6.38%) IT Manager
9 13 (4.36%) Desktop Support
9 13 (4.36%) Developer
9 13 (4.36%) IT Engineer
9 13 (4.36%) Support Engineer
10 12 (4.03%) Applications Support Analyst
11 11 (3.69%) Incident Manager
11 11 (3.69%) Support Team Leader
12 10 (3.36%) 3rd Line Engineer
13 9 (3.02%) IT Analyst
14 8 (2.68%) Service Desk Support
14 8 (2.68%) Service Desk Team Leader
Libraries, Frameworks & Software Standards
1 24 (8.05%) .NET
2 18 (6.04%) HTML
3 17 (5.70%) XML
4 16 (5.37%) Web Services
5 14 (4.70%) .NET Framework
6 13 (4.36%) CSS
6 13 (4.36%) SOAP
7 11 (3.69%) WCF
8 7 (2.35%) ASP.NET
9 6 (2.01%) ADO.NET
9 6 (2.01%) ASP.NET MVC
9 6 (2.01%) ASP.NET MVC 3
9 6 (2.01%) WF
10 5 (1.68%) WPF
11 4 (1.34%) Middleware
11 4 (1.34%) YAML
12 3 (1.01%) LAMP
13 2 (0.67%) J2EE
13 2 (0.67%) Software Packaging
13 2 (0.67%) WebSphere MQ
Miscellaneous
1 47 (15.77%) Self-Motivation
2 28 (9.40%) Analytical Skills
3 27 (9.06%) Management Information System
4 15 (5.03%) CMDB
4 15 (5.03%) Data Centre
4 15 (5.03%) NHS
4 15 (5.03%) Replication
5 12 (4.03%) Blackberry
6 11 (3.69%) Enterprise Software
6 11 (3.69%) Video Conferencing
6 11 (3.69%) W3C
7 8 (2.68%) Client/Server
7 8 (2.68%) Driving Licence
7 8 (2.68%) Fintech
8 7 (2.35%) iPhone
8 7 (2.35%) Smartphone
9 6 (2.01%) Computer Science
10 5 (1.68%) Linux Command Line
11 4 (1.34%) EMC VNX
11 4 (1.34%) Virtual Team
Operating Systems
1 129 (43.29%) Windows
2 42 (14.09%) Windows 7
3 38 (12.75%) Linux
4 33 (11.07%) Windows 10
5 27 (9.06%) Windows Server 2012
6 18 (6.04%) Windows Server
6 18 (6.04%) Windows Server 2008
7 14 (4.70%) Unix
8 13 (4.36%) Apple iOS
9 10 (3.36%) Ubuntu
9 10 (3.36%) Windows 8
10 9 (3.02%) CentOS
11 8 (2.68%) Windows Server 2003
12 7 (2.35%) Red Hat Enterprise Linux
13 6 (2.01%) Android
13 6 (2.01%) Windows XP
14 3 (1.01%) Mac OS
14 3 (1.01%) Windows NT
15 2 (0.67%) Mac OS X
16 1 (0.34%) Windows 2000 Server
Processes & Methodologies
1 298 (100.00%) ITIL
2 80 (26.85%) Service Management
3 65 (21.81%) ITSM
4 61 (20.47%) Change Management
5 59 (19.80%) Problem Management
6 57 (19.13%) Incident Management
7 51 (17.11%) Service Delivery
8 47 (15.77%) Problem-Solving
9 24 (8.05%) Asset Management
10 23 (7.72%) Time Management
11 21 (7.05%) Mentoring
12 19 (6.38%) Business Intelligence
13 18 (6.04%) Ticket Management
14 17 (5.70%) Agile Software Development
14 17 (5.70%) Data Modelling
14 17 (5.70%) Disaster Recovery
14 17 (5.70%) Project Management
15 16 (5.37%) Change Control
15 16 (5.37%) Continuous Improvement
15 16 (5.37%) Process Management
Programming Languages
1 54 (18.12%) SQL
2 27 (9.06%) PowerShell
3 25 (8.39%) Python
4 18 (6.04%) Shell Script
5 17 (5.70%) PL/SQL
6 15 (5.03%) JavaScript
7 14 (4.70%) C#
8 12 (4.03%) T-SQL
9 11 (3.69%) Java
10 9 (3.02%) PHP
11 8 (2.68%) Bash Shell
12 6 (2.01%) C++
13 4 (1.34%) Perl
14 3 (1.01%) C
14 3 (1.01%) Ruby
14 3 (1.01%) VBScript
15 2 (0.67%) Groovy
16 1 (0.34%) COBOL
16 1 (0.34%) JCL
16 1 (0.34%) R
Qualifications
1 51 (17.11%) Microsoft Certification
2 41 (13.76%) Degree
3 39 (13.09%) MCSE
4 27 (9.06%) MCP
5 22 (7.38%) MCSA
6 21 (7.05%) Security Cleared
7 20 (6.71%) SC Cleared
8 13 (4.36%) A+ Certification
9 10 (3.36%) MCDST
10 9 (3.02%) VMware Certified Professional (VCP)
11 8 (2.68%) ACDT
11 8 (2.68%) ACHDS
11 8 (2.68%) ACTC
11 8 (2.68%) MCSM
11 8 (2.68%) Network+ Certification
12 6 (2.01%) CCNA
12 6 (2.01%) Cisco Certification
12 6 (2.01%) Computer Science Degree
13 4 (1.34%) AWS Certification
13 4 (1.34%) ITIL Certification
Quality Assurance & Compliance
1 91 (30.54%) SLA
2 25 (8.39%) ISO/IEC 27001
3 9 (3.02%) PMO
4 7 (2.35%) Data Quality
4 7 (2.35%) QA
5 6 (2.01%) PCI DSS
6 2 (0.67%) ISO 9001
6 2 (0.67%) ISO/IEC 20000
7 1 (0.34%) Sarbanes-Oxley
System Software
1 82 (27.52%) Active Directory
2 46 (15.44%) VMware Infrastructure
3 21 (7.05%) Hyper-V
4 8 (2.68%) VMware Workstation
5 5 (1.68%) Docker
5 5 (1.68%) VMware ESXi
6 4 (1.34%) BitLocker
6 4 (1.34%) Firmware
7 3 (1.01%) Virtual Machines
7 3 (1.01%) XenApp
8 2 (0.67%) Microsoft Virtual Server
8 2 (0.67%) Terminal Services
8 2 (0.67%) Virtual Servers
8 2 (0.67%) VMware NSX
8 2 (0.67%) XenDesktop
8 2 (0.67%) XenServer
9 1 (0.34%) HDFS
9 1 (0.34%) NFS
9 1 (0.34%) Squid
9 1 (0.34%) vSphere
Systems Management
1 23 (7.72%) SCCM
2 16 (5.37%) Ansible
3 13 (4.36%) Backup Exec
4 9 (3.02%) Puppet
5 8 (2.68%) Xymon
5 8 (2.68%) ZABBIX
6 7 (2.35%) HP Data Protector
6 7 (2.35%) ServiceCenter
7 5 (1.68%) Automic
7 5 (1.68%) Control-M
7 5 (1.68%) Microsoft Intune
8 4 (1.34%) Kubernetes
8 4 (1.34%) NetApp OnCommand
8 4 (1.34%) Opscode Chef
8 4 (1.34%) WSUS
9 3 (1.01%) BladeLogic
9 3 (1.01%) HP Quality Center
9 3 (1.01%) vRealize
10 2 (0.67%) PowerCLI
10 2 (0.67%) vRealize Orchestrator
Vendors
1 111 (37.25%) Microsoft
2 65 (21.81%) VMware
3 42 (14.09%) Citrix
4 26 (8.72%) Oracle
5 21 (7.05%) ServiceNow
6 20 (6.71%) HP
7 19 (6.38%) Apple
8 16 (5.37%) Cisco
9 15 (5.03%) Red Hat
10 10 (3.36%) Sony
11 9 (3.02%) NetApp
11 9 (3.02%) Veeam
12 8 (2.68%) Asigra
13 7 (2.35%) SAP
14 6 (2.01%) Adobe
14 6 (2.01%) EMC
14 6 (2.01%) Google
14 6 (2.01%) IBM
14 6 (2.01%) Informatica
15 5 (1.68%) Tableau