ITIL Foundation Certificate Jobs

ITIL Foundation Certificate
UK

The table below provides summary statistics for permanent job vacancies with a requirement for ITIL Foundation Certificate qualifications. It includes a benchmarking guide to the salaries offered over the 6 months leading up to 1 May 2025, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 612 737 792
Rank change year-on-year +125 +55 +186
Permanent jobs citing ITIL Foundation Certificate 80 159 197
As % of all permanent jobs advertised in the UK 0.15% 0.16% 0.19%
As % of the Qualifications category 0.31% 0.58% 0.58%
Number of salaries quoted 66 108 134
10th Percentile £31,125 £26,850 £28,000
25th Percentile £36,250 £29,563 £31,063
Median annual salary (50th Percentile) £42,500 £42,000 £36,395
Median % change year-on-year +1.19% +15.40% -14.36%
75th Percentile £60,000 £59,000 £57,500
90th Percentile £63,250 £72,500 £63,575
UK excluding London median annual salary £42,000 £37,500 £35,000
% change year-on-year +12.00% +7.14% -17.65%

All Academic and Professional Certifications
UK

ITIL Foundation Certificate falls under the Academic Qualifications and Professional Certifications category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring academic qualifications or professional certifications.

Permanent vacancies requiring academic qualifications or professional certifications 25,404 27,420 33,991
As % of all permanent jobs advertised in the UK 48.81% 27.84% 32.71%
Number of salaries quoted 11,182 17,336 15,221
10th Percentile £32,500 £28,250 £31,250
25th Percentile £44,000 £38,500 £41,750
Median annual salary (50th Percentile) £55,000 £54,000 £58,000
Median % change year-on-year +1.85% -6.90% +5.45%
75th Percentile £68,568 £71,000 £77,500
90th Percentile £85,000 £87,500 £95,000
UK excluding London median annual salary £52,000 £50,000 £50,500
% change year-on-year +4.00% -0.99% +1.00%

ITIL Foundation Certificate
Job Vacancy Trend

Job postings citing ITIL Foundation Certificate as a proportion of all IT jobs advertised.

Job vacancy trend for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Salary Trend

3-month moving average salary quoted in jobs citing ITIL Foundation Certificate.

Salary trend for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Salary Histogram

Salary distribution for jobs citing ITIL Foundation Certificate over the 6 months to 1 May 2025.

Salary histogram for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Top 15 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL Foundation Certificate within the UK over the 6 months to 1 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +107 75 £42,085 +0.20% 44
UK excluding London +158 49 £42,000 +12.00% 40
London +82 28 £50,000 -4.76% 6
Work from Home +143 17 £42,000 -28.81% 21
North of England +75 13 £34,965 +11.00% 13
East of England +63 10 £42,000 +44.83% 8
Midlands +87 9 £60,000 +20.00% 9
South East +71 9 £52,000 -11.86% 7
Yorkshire +69 7 £30,000 -4.76% 8
West Midlands +54 7 £60,000 +20.00% 6
South West +104 5 £43,750 +62.04% 5
Scotland +126 3 £50,890 +1.80%
North West +26 3 £35,500 +10.94% 4
North East - 3 £38,500 - 1
East Midlands +51 2 - - 3

ITIL Foundation Certificate
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (18.75%) Microsoft Exchange
2 11 (13.75%) SharePoint
3 2 (2.50%) OpenStack
4 1 (1.25%) Skype for Business
Applications
1 16 (20.00%) Microsoft Office
2 5 (6.25%) Microsoft PowerPoint
3 2 (2.50%) Microsoft Excel
3 2 (2.50%) MS Visio
Business Applications
1 1 (1.25%) Dynamics CRM
Cloud Services
1 25 (31.25%) Microsoft 365
2 19 (23.75%) Azure
3 7 (8.75%) Power Platform
4 5 (6.25%) OneDrive
5 3 (3.75%) Entra ID
5 3 (3.75%) SaaS
6 2 (2.50%) AWS
6 2 (2.50%) Azure Sentinel
6 2 (2.50%) Dynamics 365
6 2 (2.50%) Google Workspace
7 1 (1.25%) Azure DevOps
7 1 (1.25%) Azure Monitor
7 1 (1.25%) BlazeMeter
7 1 (1.25%) PowerApps
Communications & Networking
1 13 (16.25%) TCP/IP
1 13 (16.25%) WAN
2 12 (15.00%) LAN
3 10 (12.50%) VLAN
3 10 (12.50%) VPN
4 8 (10.00%) DHCP
4 8 (10.00%) DNS
4 8 (10.00%) Wireless
5 7 (8.75%) Firewall
6 6 (7.50%) Cisco IOS
6 6 (7.50%) VoIP
7 5 (6.25%) Unified Communications
7 5 (6.25%) WebEx
7 5 (6.25%) Wireshark
8 4 (5.00%) BGP
8 4 (5.00%) EIGRP
8 4 (5.00%) OSPF
8 4 (5.00%) SD-WAN
8 4 (5.00%) Spanning Tree
8 4 (5.00%) Wi-Fi
Database & Business Intelligence
1 2 (2.50%) Power BI
2 1 (1.25%) DTS
Development Applications
1 4 (5.00%) JIRA
2 1 (1.25%) Postman
General
1 42 (52.50%) Social Skills
2 25 (31.25%) Analytical Skills
3 14 (17.50%) Finance
4 10 (12.50%) Local Government
5 7 (8.75%) Banking
6 6 (7.50%) Retail
7 4 (5.00%) Law
8 3 (3.75%) Public Sector
9 2 (2.50%) Telecoms
10 1 (1.25%) Financial Institution
10 1 (1.25%) Games
10 1 (1.25%) Inclusion and Diversity
10 1 (1.25%) Presentation Skills
Job Titles
1 27 (33.75%) Analyst
2 19 (23.75%) Senior
3 12 (15.00%) IT Support
3 12 (15.00%) Support Analyst
4 11 (13.75%) Desktop Support
5 10 (12.50%) Lead
6 8 (10.00%) Service Analyst
6 8 (10.00%) Team Leader
7 7 (8.75%) Business Analyst
7 7 (8.75%) IT Analyst
7 7 (8.75%) Systems Support
8 6 (7.50%) Desktop Analyst
8 6 (7.50%) Infrastructure Support
8 6 (7.50%) Infrastructure Support Analyst
8 6 (7.50%) IT Infrastructure Analyst
8 6 (7.50%) IT Support Technician
8 6 (7.50%) IT Technician
8 6 (7.50%) Support Technician
8 6 (7.50%) Systems Analyst
8 6 (7.50%) Systems Support Analyst
Libraries, Frameworks & Software Standards
1 3 (3.75%) SOAP
2 2 (2.50%) AngularJS
2 2 (2.50%) CSS
2 2 (2.50%) HTML
2 2 (2.50%) Oracle Fusion
2 2 (2.50%) Web Services
3 1 (1.25%) Ajax
3 1 (1.25%) Bootstrap
3 1 (1.25%) JSON
3 1 (1.25%) LDAP
3 1 (1.25%) Middleware
3 1 (1.25%) REST
3 1 (1.25%) XML
Miscellaneous
1 6 (7.50%) CCTV
1 6 (7.50%) CMDB
1 6 (7.50%) Driving Licence
2 5 (6.25%) Management Information System
3 4 (5.00%) Reinsurance
4 3 (3.75%) Analytical Mindset
4 3 (3.75%) Self-Motivation
5 2 (2.50%) Data Protection Act
5 2 (2.50%) Educational Technology
5 2 (2.50%) Video Conferencing
6 1 (1.25%) Hedge funds
6 1 (1.25%) Tandem
6 1 (1.25%) Virtual Team
Operating Systems
1 33 (41.25%) Windows
2 21 (26.25%) Windows Server
3 7 (8.75%) Android
3 7 (8.75%) Windows 10
4 6 (7.50%) Mac OS X
4 6 (7.50%) Windows Server 2016
4 6 (7.50%) Windows Server 2019
5 3 (3.75%) Linux
5 3 (3.75%) Mac OS
6 2 (2.50%) Apple iOS
Processes & Methodologies
1 80 (100.00%) ITIL
2 36 (45.00%) Problem-Solving
3 25 (31.25%) Continuous Improvement
4 19 (23.75%) Service Management
5 16 (20.00%) ITSM
6 14 (17.50%) Incident Response
6 14 (17.50%) Time Management
7 13 (16.25%) Customer Service
7 13 (16.25%) Incident Management
8 12 (15.00%) Root Cause Analysis
8 12 (15.00%) Stakeholder Management
9 11 (13.75%) Cybersecurity
9 11 (13.75%) Service Delivery
10 10 (12.50%) Problem Management
10 10 (12.50%) Project Management
11 9 (11.25%) Business Analysis
12 8 (10.00%) Artificial Intelligence
12 8 (10.00%) Requirements Gathering
12 8 (10.00%) Workflow
13 7 (8.75%) Cost Optimisation
Programming Languages
1 3 (3.75%) PowerShell
2 2 (2.50%) JavaScript
Qualifications
1 36 (45.00%) Degree
2 11 (13.75%) Azure Certification
3 10 (12.50%) Cisco Certification
4 9 (11.25%) CCNA
4 9 (11.25%) Microsoft Certification
5 6 (7.50%) CBAP
5 6 (7.50%) IIBA
6 4 (5.00%) CEH
6 4 (5.00%) CISM
6 4 (5.00%) CISSP
6 4 (5.00%) CREST Certified
6 4 (5.00%) GIAC
6 4 (5.00%) Security Cleared
7 3 (3.75%) ITIL Certification
7 3 (3.75%) SC Cleared
8 2 (2.50%) BPSS Clearance
8 2 (2.50%) Computer Science Degree
8 2 (2.50%) DBS Check
8 2 (2.50%) DV Cleared
8 2 (2.50%) PRINCE2 Certification
Quality Assurance & Compliance
1 20 (25.00%) SLA
2 4 (5.00%) Cyber Essentials
2 4 (5.00%) ISO/IEC 27001
2 4 (5.00%) NCSC
2 4 (5.00%) NIST
3 1 (1.25%) COBIT
3 1 (1.25%) Data Quality
3 1 (1.25%) GDPR
3 1 (1.25%) QA
System Software
1 26 (32.50%) Active Directory
2 3 (3.75%) Virtual Desktop
2 3 (3.75%) VMware Infrastructure
Systems Management
1 10 (12.50%) SCCM
2 9 (11.25%) Microsoft Intune
3 5 (6.25%) AirWatch
4 4 (5.00%) FortiGate
4 4 (5.00%) Nessus
5 2 (2.50%) Ansible
5 2 (2.50%) Puppet
5 2 (2.50%) ZABBIX
6 1 (1.25%) Single Sign-On
Vendors
1 41 (51.25%) Microsoft
2 14 (17.50%) ServiceNow
3 13 (16.25%) Cisco
4 8 (10.00%) Apple
4 8 (10.00%) MobileIron
5 7 (8.75%) HP
6 6 (7.50%) Riverbed
6 6 (7.50%) SAP
6 6 (7.50%) Trend Micro
7 4 (5.00%) Fortinet
7 4 (5.00%) Google
7 4 (5.00%) Qualys
7 4 (5.00%) SolarWinds
7 4 (5.00%) Tenable
8 3 (3.75%) Oracle
8 3 (3.75%) VMware
9 2 (2.50%) Citrix
9 2 (2.50%) Dell
9 2 (2.50%) Mitel
9 2 (2.50%) Yardi