ITIL Foundation Certificate Job Trends

ITIL Foundation Certificate
UK

The table below provides summary statistics for permanent job vacancies with a requirement for ITIL Foundation Certificate qualifications. It includes a benchmarking guide to the salaries offered over the 6 months leading up to 25 May 2026, comparing them to the same period in the previous two years.

6 months to
25 May 2026
Same period 2025 Same period 2024
Rank 660 565 723
Rank change year-on-year -95 +158 +47
Permanent jobs citing ITIL Foundation Certificate 70 84 156
As % of all permanent jobs in the UK 0.075% 0.20% 0.16%
As % of the Qualifications category 0.33% 0.49% 0.60%
Number of salaries quoted 48 65 100
10th Percentile £25,500 £30,000 £26,500
25th Percentile £34,750 £36,250 £28,500
Median annual salary (50th Percentile) £42,500 £42,085 £41,250
Median % change year-on-year +0.99% +2.02% +16.20%
75th Percentile £63,750 £58,750 £59,000
90th Percentile £90,000 £60,000 £67,500
UK excluding London median annual salary £40,000 £42,000 £37,500
% change year-on-year -4.76% +12.00% +7.14%

All Academic and Professional Certifications
UK

ITIL Foundation Certificate falls under the Academic Qualifications and Professional Certifications category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring academic qualifications or professional certifications.

Permanent vacancies requiring academic qualifications or professional certifications 21,085 17,232 26,078
As % of all permanent jobs advertised in the UK 22.73% 40.20% 26.44%
Number of salaries quoted 9,259 7,128 17,154
10th Percentile £30,000 £30,000 £28,500
25th Percentile £42,215 £40,435 £38,500
Median annual salary (50th Percentile) £60,000 £55,000 £54,000
Median % change year-on-year +9.09% +1.85% -10.00%
75th Percentile £77,500 £72,500 £71,000
90th Percentile £92,500 £90,000 £87,500
UK excluding London median annual salary £55,000 £51,472 £50,000
% change year-on-year +6.85% +2.94% -4.76%

ITIL Foundation Certificate
Job Vacancy Trend

Historical trend showing the proportion of permanent IT job postings citing ITIL Foundation Certificate relative to all permanent IT jobs advertised.

ITIL Foundation Certificate job vacancy trend in the UK

ITIL Foundation Certificate
Salary Trend

Salary distribution trend for jobs in the UK citing ITIL Foundation Certificate.

Salary distribution trend for jobs in the UK citing ITIL Foundation Certificate

ITIL Foundation Certificate
Salary Histogram

Salary distribution for jobs citing ITIL Foundation Certificate over the 6 months to 25 May 2026.

Salary histogram for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Top 13 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL Foundation Certificate within the UK over the 6 months to 25 May 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England -79 63 £42,500 +0.99% 28
UK excluding London -68 44 £40,000 -4.76% 20
North of England -26 23 £35,500 +9.29% 4
London -28 22 £65,000 +30.00% 9
Yorkshire -37 18 £27,000 -10.00% 2
Work from Home +20 16 £47,500 +13.10% 19
South East -11 14 £42,000 -1.18% 9
West Midlands -36 4 £45,000 -25.00% 3
North East -40 4 £105,000 +172.73%
Midlands -44 4 £45,000 -25.00% 4
South West -60 2 £27,000 -48.57% 1
Scotland -3 1 - -
North West -4 1 £40,000 +13.53% 2

ITIL Foundation Certificate
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 9 (12.86%) SharePoint
2 5 (7.14%) Microsoft Exchange
3 1 (1.43%) Apache
3 1 (1.43%) CMS
3 1 (1.43%) IIS
3 1 (1.43%) Tomcat
3 1 (1.43%) WordPress
Applications
1 7 (10.00%) Microsoft Office
2 3 (4.29%) Microsoft Excel
3 1 (1.43%) Acrobat
3 1 (1.43%) Microsoft Project
3 1 (1.43%) MS Visio
Business Applications
1 5 (7.14%) Elite 3E
2 3 (4.29%) Remedy ITSM
3 1 (1.43%) SAP S/4HANA
Cloud Services
1 21 (30.00%) Microsoft 365
2 19 (27.14%) Azure
3 7 (10.00%) AWS
3 7 (10.00%) Entra ID
4 6 (8.57%) SaaS
5 5 (7.14%) GCP
6 4 (5.71%) Azure Sentinel
6 4 (5.71%) Cloudflare
7 3 (4.29%) Azure DevOps
7 3 (4.29%) OneDrive
8 2 (2.86%) Datadog
8 2 (2.86%) IaaS
8 2 (2.86%) PaaS
9 1 (1.43%) Power Automate
9 1 (1.43%) Power Platform
Communications & Networking
1 15 (21.43%) LAN
1 15 (21.43%) WAN
2 14 (20.00%) DNS
3 9 (12.86%) DHCP
4 4 (5.71%) SSL
4 4 (5.71%) Structured Cabling
5 3 (4.29%) TCP/IP
5 3 (4.29%) VPN
6 2 (2.86%) Firewall
7 1 (1.43%) Internet
7 1 (1.43%) Network Security
7 1 (1.43%) SD-WAN
7 1 (1.43%) VLAN
Database & Business Intelligence
1 6 (8.57%) SQL Server
2 4 (5.71%) PostgreSQL
3 2 (2.86%) SQLPlus
4 1 (1.43%) Azure SQL Database
4 1 (1.43%) MySQL
4 1 (1.43%) Power BI
Development Applications
1 9 (12.86%) JIRA
2 2 (2.86%) GitLab
2 2 (2.86%) Jenkins
3 1 (1.43%) Bitbucket
3 1 (1.43%) Git
General
1 34 (48.57%) Social Skills
2 22 (31.43%) Analytical Skills
3 15 (21.43%) Finance
4 6 (8.57%) Banking
4 6 (8.57%) Law
4 6 (8.57%) Legal
4 6 (8.57%) Public Sector
5 4 (5.71%) Influencing Skills
6 3 (4.29%) Games
7 2 (2.86%) Inclusion and Diversity
8 1 (1.43%) Documentation Skills
8 1 (1.43%) Organisational Skills
Job Titles
1 16 (22.86%) IT Support
2 13 (18.57%) Lead
3 11 (15.71%) Team Leader
4 10 (14.29%) Analyst
4 10 (14.29%) IT Support Technician
4 10 (14.29%) IT Technician
4 10 (14.29%) Service Manager
4 10 (14.29%) Support Technician
5 9 (12.86%) IT Manager
6 7 (10.00%) Support Team Leader
7 6 (8.57%) Service Desk Support
8 5 (7.14%) Delivery Manager
8 5 (7.14%) IT Services Manager
8 5 (7.14%) IT Support Manager
8 5 (7.14%) Service Delivery Manager
8 5 (7.14%) Service Desk Manager
8 5 (7.14%) Service Desk Team Leader
8 5 (7.14%) Service Support Manager
9 4 (5.71%) 2nd Line Support
9 4 (5.71%) Developer
Libraries, Frameworks & Software Standards
1 1 (1.43%) Ajax
1 1 (1.43%) CodeIgniter
1 1 (1.43%) CSS
1 1 (1.43%) CSS3
1 1 (1.43%) HTML
1 1 (1.43%) HTML5
1 1 (1.43%) jQuery
1 1 (1.43%) JSON
1 1 (1.43%) Laravel
1 1 (1.43%) REST
Miscellaneous
1 14 (20.00%) Driving Licence
2 8 (11.43%) Onboarding
3 6 (8.57%) Data Centre
3 6 (8.57%) Security Operations Centre
4 5 (7.14%) Culture of Ownership
5 4 (5.71%) Analytical Mindset
5 4 (5.71%) Cyber Defence
6 3 (4.29%) Linux Command Line
7 2 (2.86%) Cloud Native
7 2 (2.86%) CSOC
7 2 (2.86%) Management Information System
8 1 (1.43%) Self-Motivation
8 1 (1.43%) Video Conferencing
8 1 (1.43%) Virtual Team
Operating Systems
1 30 (42.86%) Windows
2 18 (25.71%) Windows Server
3 9 (12.86%) Linux
4 3 (4.29%) Mac OS
5 2 (2.86%) Unix
5 2 (2.86%) Windows 10
6 1 (1.43%) Apple iOS
Processes & Methodologies
1 70 (100.00%) ITIL
2 33 (47.14%) ITSM
3 30 (42.86%) Problem-Solving
4 27 (38.57%) Continuous Improvement
5 25 (35.71%) Service Management
6 24 (34.29%) Service Delivery
7 17 (24.29%) Cybersecurity
8 14 (20.00%) Customer Service
9 13 (18.57%) Stakeholder Management
10 12 (17.14%) Computer Science
11 10 (14.29%) Problem Management
12 9 (12.86%) Incident Management
12 9 (12.86%) Stakeholder Engagement
13 8 (11.43%) AI
13 8 (11.43%) Containerisation
13 8 (11.43%) Knowledge Transfer
13 8 (11.43%) Security Operations
14 7 (10.00%) Agile
14 7 (10.00%) Analytics
14 7 (10.00%) Commercial Awareness
Programming Languages
1 9 (12.86%) PowerShell
1 9 (12.86%) Python
2 6 (8.57%) SQL
3 4 (5.71%) JavaScript
4 2 (2.86%) VB
5 1 (1.43%) Bash
5 1 (1.43%) Bicep
5 1 (1.43%) PHP
Qualifications
1 17 (24.29%) Degree
2 13 (18.57%) Security Cleared
3 12 (17.14%) Network+ Certification
4 10 (14.29%) SC Cleared
5 8 (11.43%) A+ Certification
6 6 (8.57%) CCNA
6 6 (8.57%) Cisco Certification
7 5 (7.14%) Azure Certification
7 5 (7.14%) Microsoft Certification
8 4 (5.71%) CompTIA Security+
8 4 (5.71%) DV Cleared
8 4 (5.71%) NVQ Level 3
9 2 (2.86%) AWS Certification
9 2 (2.86%) AWS Certified Solutions Architect
9 2 (2.86%) CISA
9 2 (2.86%) CISSP
9 2 (2.86%) Computer Science Degree
9 2 (2.86%) ITIL Certification
9 2 (2.86%) Master's Degree
9 2 (2.86%) MOS
Quality Assurance & Compliance
1 7 (10.00%) SLA
2 2 (2.86%) Cyber Essentials
2 2 (2.86%) Cyber Essentials PLUS
2 2 (2.86%) GDPR
2 2 (2.86%) QA
2 2 (2.86%) Sarbanes-Oxley
3 1 (1.43%) ISO/IEC 20000
3 1 (1.43%) ISO/IEC 27001
System Software
1 27 (38.57%) Active Directory
2 6 (8.57%) Docker
3 1 (1.43%) Firmware
3 1 (1.43%) Virtual Desktop
3 1 (1.43%) Virtual Machines
Systems Management
1 5 (7.14%) Kubernetes
1 5 (7.14%) Terraform
2 4 (5.71%) Graylog
3 3 (4.29%) Ansible
3 3 (4.29%) Microsoft Intune
4 2 (2.86%) Control-M
4 2 (2.86%) Grafana
4 2 (2.86%) Prometheus
5 1 (1.43%) FortiGate
Vendors
1 34 (48.57%) Microsoft
2 15 (21.43%) ServiceNow
3 5 (7.14%) iManage
4 4 (5.71%) Cisco
5 3 (4.29%) Atlassian
5 3 (4.29%) BMC
5 3 (4.29%) Google
5 3 (4.29%) Oracle
5 3 (4.29%) Remedy
6 2 (2.86%) SAP
6 2 (2.86%) SolarWinds
7 1 (1.43%) Adobe
7 1 (1.43%) Fortinet
7 1 (1.43%) Freshdesk