ITIL Foundation Certificate Job Trends

ITIL Foundation Certificate
UK

The table below provides summary statistics for permanent job vacancies with a requirement for ITIL Foundation Certificate qualifications. It includes a benchmarking guide to the salaries offered over the 6 months leading up to 9 February 2026, comparing them to the same period in the previous two years.

6 months to
9 Feb 2026
Same period 2025 Same period 2024
Rank 554 610 661
Rank change year-on-year +56 +51 +141
Permanent jobs citing ITIL Foundation Certificate 116 80 136
As % of all permanent jobs in the UK 0.18% 0.16% 0.18%
As % of the Qualifications category 0.59% 0.42% 0.64%
Number of salaries quoted 66 47 98
10th Percentile £30,500 £29,124 £26,500
25th Percentile £31,250 £35,000 £28,000
Median annual salary (50th Percentile) £47,500 £42,500 £40,500
Median % change year-on-year +11.76% +4.94% +1.25%
75th Percentile £62,500 £55,625 £59,000
90th Percentile £86,250 £63,100 £72,500
UK excluding London median annual salary £42,000 £42,000 £33,500
% change year-on-year - +25.37% -16.25%

All Academic and Professional Certifications
UK

ITIL Foundation Certificate falls under the Academic Qualifications and Professional Certifications category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring academic qualifications or professional certifications.

Permanent vacancies requiring academic qualifications or professional certifications 19,797 18,881 21,093
As % of all permanent jobs advertised in the UK 30.27% 37.49% 28.37%
Number of salaries quoted 7,885 7,371 14,882
10th Percentile £28,250 £32,750 £28,250
25th Percentile £36,500 £45,000 £39,085
Median annual salary (50th Percentile) £55,000 £60,000 £55,000
Median % change year-on-year -8.33% +9.09% -4.35%
75th Percentile £76,250 £76,250 £72,500
90th Percentile £90,000 £92,500 £90,000
UK excluding London median annual salary £50,000 £55,000 £50,000
% change year-on-year -9.09% +10.00% -1.96%

ITIL Foundation Certificate
Job Vacancy Trend

Historical trend showing the proportion of permanent IT job postings citing ITIL Foundation Certificate relative to all permanent IT jobs advertised.

ITIL Foundation Certificate job vacancy trend in the UK

ITIL Foundation Certificate
Salary Trend

Salary distribution trend for jobs in the UK citing ITIL Foundation Certificate.

Salary distribution trend for jobs in the UK citing ITIL Foundation Certificate

ITIL Foundation Certificate
Salary Histogram

Salary distribution for jobs citing ITIL Foundation Certificate over the 6 months to 9 February 2026.

Salary histogram for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Top 16 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL Foundation Certificate within the UK over the 6 months to 9 February 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +66 110 £47,500 +11.76% 18
UK excluding London +56 94 £42,000 - 17
North of England +26 50 £31,750 -13.61% 5
Work from Home +83 49 £41,250 -8.33% 6
Yorkshire +1 38 £31,000 -16.22% 3
London +38 20 £65,000 +30.00% 2
Midlands +18 16 £54,000 -10.00% 2
West Midlands +28 14 £54,000 -10.00%
South East +12 11 £54,000 +2.86% 7
South West -6 11 £52,500 +56.72% 2
North East - 10 £52,000 - 2
East of England +18 4 £41,000 -2.38% 1
North West +11 2 £37,721 +2.64%
East Midlands - 2 £80,000 - 2
Scotland - 2 - - 1
Wales - 1 - -

ITIL Foundation Certificate
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 11 (9.48%) SharePoint
2 9 (7.76%) Microsoft Exchange
3 1 (0.86%) Confluence
Applications
1 5 (4.31%) Microsoft Excel
1 5 (4.31%) Microsoft Office
2 1 (0.86%) Microsoft PowerPoint
2 1 (0.86%) Microsoft Project
Business Applications
1 6 (5.17%) Elite 3E
2 1 (0.86%) Remedy ITSM
Cloud Services
1 31 (26.72%) Microsoft 365
2 27 (23.28%) Azure
3 11 (9.48%) Entra ID
4 10 (8.62%) AWS
5 7 (6.03%) SaaS
6 2 (1.72%) Datadog
6 2 (1.72%) Power Platform
7 1 (0.86%) Azure DevOps
7 1 (0.86%) Azure Key Vault
7 1 (0.86%) Microsoft Copilot
7 1 (0.86%) OneDrive
7 1 (0.86%) Power Automate
Communications & Networking
1 6 (5.17%) DHCP
1 6 (5.17%) DNS
1 6 (5.17%) Structured Cabling
1 6 (5.17%) VPN
2 5 (4.31%) TCP/IP
3 4 (3.45%) WAN
4 3 (2.59%) LAN
4 3 (2.59%) Network Security
5 2 (1.72%) Firewall
6 1 (0.86%) ISDN
6 1 (0.86%) PSTN
6 1 (0.86%) RTP
6 1 (0.86%) SD-WAN
6 1 (0.86%) SSH
6 1 (0.86%) Unified Communications
6 1 (0.86%) VLAN
6 1 (0.86%) VoIP
Database & Business Intelligence
1 3 (2.59%) MySQL
1 3 (2.59%) SQL Server
2 2 (1.72%) Power BI
2 2 (1.72%) SQLPlus
3 1 (0.86%) Azure SQL Database
Development Applications
1 30 (25.86%) JIRA
General
1 82 (70.69%) Social Skills
2 23 (19.83%) Finance
3 22 (18.97%) Organisational Skills
4 12 (10.34%) Analytical Skills
4 12 (10.34%) Law
4 12 (10.34%) Legal
5 7 (6.03%) Public Sector
6 2 (1.72%) Banking
6 2 (1.72%) Influencing Skills
7 1 (0.86%) Documentation Skills
7 1 (0.86%) Social Housing
Job Titles
1 26 (22.41%) Analyst
2 25 (21.55%) IT Support
3 23 (19.83%) Developer
3 23 (19.83%) JIRA Developer
4 19 (16.38%) Lead
5 17 (14.66%) IT Analyst
6 16 (13.79%) Support Analyst
7 14 (12.07%) IT Support Analyst
8 13 (11.21%) IT Manager
9 12 (10.34%) Support Team Leader
9 12 (10.34%) Team Leader
10 11 (9.48%) Service Manager
11 8 (6.90%) 2nd Line Support
11 8 (6.90%) Service Analyst
12 7 (6.03%) IT Engineer
12 7 (6.03%) Service Desk Manager
13 6 (5.17%) 3rd Line Engineer
13 6 (5.17%) IT Support Manager
13 6 (5.17%) Service Desk Support
13 6 (5.17%) Support Engineer
Miscellaneous
1 6 (5.17%) Culture of Ownership
1 6 (5.17%) Data Centre
1 6 (5.17%) Onboarding
2 5 (4.31%) Management Information System
3 3 (2.59%) Analytical Mindset
4 2 (1.72%) Cloud Native
4 2 (1.72%) Cyber Security Posture
4 2 (1.72%) Enterprise Software
5 1 (0.86%) Fat Client
5 1 (0.86%) Legacy Systems
5 1 (0.86%) Self-Motivation
5 1 (0.86%) Tandem
5 1 (0.86%) Thin Client
5 1 (0.86%) Video Conferencing
5 1 (0.86%) Virtual Team
Operating Systems
1 21 (18.10%) Windows
2 8 (6.90%) Apple iOS
3 7 (6.03%) Windows 10
4 5 (4.31%) Linux
4 5 (4.31%) Windows Server
5 3 (2.59%) Mac OS
6 1 (0.86%) Unix
Processes & Methodologies
1 116 (100.00%) ITIL
2 65 (56.03%) ITSM
3 61 (52.59%) Service Management
4 50 (43.10%) Problem-Solving
5 46 (39.66%) Continuous Improvement
6 32 (27.59%) Incident Management
7 31 (26.72%) Change Management
8 30 (25.86%) Computer Science
9 26 (22.41%) Service Delivery
10 23 (19.83%) Asset Management
11 19 (16.38%) Customer Service
11 19 (16.38%) User Experience
12 16 (13.79%) Stakeholder Management
13 14 (12.07%) Risk Management
14 13 (11.21%) Stakeholder Engagement
15 10 (8.62%) Business Continuity
16 9 (7.76%) DevOps
16 9 (7.76%) Disaster Recovery
16 9 (7.76%) Project Management
16 9 (7.76%) Service Design
Programming Languages
1 31 (26.72%) PowerShell
2 23 (19.83%) JavaScript
3 6 (5.17%) SQL
4 3 (2.59%) Python
5 2 (1.72%) VB
Qualifications
1 48 (41.38%) Degree
2 9 (7.76%) Azure Certification
3 8 (6.90%) Cisco Certification
4 7 (6.03%) Microsoft Certification
5 6 (5.17%) CCNA
6 5 (4.31%) Computer Science Degree
6 5 (4.31%) Network+ Certification
6 5 (4.31%) PMI Certification
6 5 (4.31%) PMP
7 4 (3.45%) AWS Certification
7 4 (3.45%) AWS Certified Solutions Architect
7 4 (3.45%) Master's Degree
8 3 (2.59%) PRINCE2 Certification
8 3 (2.59%) Security Cleared
9 2 (1.72%) BPSS Clearance
9 2 (1.72%) CCIE
9 2 (1.72%) ITIL Certification
10 1 (0.86%) CCA
10 1 (0.86%) CCNP
10 1 (0.86%) Citrix Certification
Quality Assurance & Compliance
1 6 (5.17%) SLA
2 4 (3.45%) Cyber Essentials
2 4 (3.45%) Cyber Essentials PLUS
2 4 (3.45%) PMO
2 4 (3.45%) QA
3 3 (2.59%) ISO/IEC 27001
4 2 (1.72%) GDPR
4 2 (1.72%) ISO/IEC 20000
System Software
1 20 (17.24%) Active Directory
2 6 (5.17%) Virtual Desktop
3 1 (0.86%) Docker
3 1 (0.86%) Firmware
3 1 (0.86%) Virtual Machines
3 1 (0.86%) VMware Infrastructure
Systems Management
1 8 (6.90%) Microsoft Intune
2 3 (2.59%) Kubernetes
2 3 (2.59%) Terraform
3 2 (1.72%) Grafana
3 2 (1.72%) Prometheus
3 2 (1.72%) SCCM
4 1 (0.86%) AirWatch
4 1 (0.86%) Autotask
4 1 (0.86%) EMC NetWorker
4 1 (0.86%) FortiGate
4 1 (0.86%) Single Sign-On
Vendors
1 35 (30.17%) Microsoft
2 23 (19.83%) Atlassian
3 15 (12.93%) ServiceNow
4 14 (12.07%) Cisco
5 6 (5.17%) arcserve
5 6 (5.17%) iManage
5 6 (5.17%) Veeam
6 3 (2.59%) Apple
7 2 (1.72%) Concur
7 2 (1.72%) Fortinet
7 2 (1.72%) Salesforce
7 2 (1.72%) SAP
8 1 (0.86%) Aruba
8 1 (0.86%) BMC
8 1 (0.86%) Citrix
8 1 (0.86%) Gemalto
8 1 (0.86%) HP
8 1 (0.86%) Ivanti
8 1 (0.86%) SolarWinds
8 1 (0.86%) Thales