ITIL Foundation Certificate Job Trends

ITIL Foundation Certificate
UK

The table below provides summary statistics for permanent job vacancies with a requirement for ITIL Foundation Certificate qualifications. It includes a benchmarking guide to the salaries offered over the 6 months leading up to 26 February 2026, comparing them to the same period in the previous two years.

6 months to
26 Feb 2026
Same period 2025 Same period 2024
Rank 550 606 678
Rank change year-on-year +56 +72 +156
Permanent jobs citing ITIL Foundation Certificate 119 81 141
As % of all permanent jobs in the UK 0.17% 0.17% 0.19%
As % of the Qualifications category 0.59% 0.44% 0.67%
Number of salaries quoted 67 49 101
10th Percentile £30,500 £28,999 £26,500
25th Percentile £33,346 £35,000 £28,000
Median annual salary (50th Percentile) £47,847 £42,000 £40,144
Median % change year-on-year +13.92% +4.62% +13.08%
75th Percentile £62,500 £53,750 £59,000
90th Percentile £85,500 £62,800 £72,500
UK excluding London median annual salary £42,500 £42,000 £32,000
% change year-on-year +1.19% +31.25% -8.57%

All Academic and Professional Certifications
UK

ITIL Foundation Certificate falls under the Academic Qualifications and Professional Certifications category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring academic qualifications or professional certifications.

Permanent vacancies requiring academic qualifications or professional certifications 20,213 18,306 21,103
As % of all permanent jobs advertised in the UK 29.01% 38.45% 28.13%
Number of salaries quoted 8,162 7,334 14,802
10th Percentile £28,250 £32,500 £28,500
25th Percentile £37,000 £45,000 £39,085
Median annual salary (50th Percentile) £55,000 £60,000 £55,000
Median % change year-on-year -8.33% +9.09% -4.35%
75th Percentile £76,250 £76,000 £72,500
90th Percentile £90,000 £93,750 £90,000
UK excluding London median annual salary £50,000 £55,000 £50,000
% change year-on-year -9.09% +10.00% -0.99%

ITIL Foundation Certificate
Job Vacancy Trend

Historical trend showing the proportion of permanent IT job postings citing ITIL Foundation Certificate relative to all permanent IT jobs advertised.

ITIL Foundation Certificate job vacancy trend in the UK

ITIL Foundation Certificate
Salary Trend

Salary distribution trend for jobs in the UK citing ITIL Foundation Certificate.

Salary distribution trend for jobs in the UK citing ITIL Foundation Certificate

ITIL Foundation Certificate
Salary Histogram

Salary distribution for jobs citing ITIL Foundation Certificate over the 6 months to 26 February 2026.

Salary histogram for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Top 16 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL Foundation Certificate within the UK over the 6 months to 26 February 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +54 111 £47,847 +13.92% 17
UK excluding London +37 93 £42,500 +1.19% 16
North of England +10 47 £32,500 -7.10% 6
Work from Home +66 46 £45,000 - 4
Yorkshire -18 34 £31,000 +6.90% 3
London +39 22 £65,000 +40.54% 3
Midlands +14 16 £54,000 -10.00% 3
West Midlands +22 14 £54,000 -10.00% 2
South East -3 13 £52,500 - 5
South West -9 11 £52,500 +56.72%
North East - 11 £52,000 - 2
East of England +5 4 £41,000 -2.38% 3
Scotland -11 2 - - 1
North West -15 2 £37,721 +7.77% 1
East Midlands - 2 £80,000 - 1
Wales - 1 - -

ITIL Foundation Certificate
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 11 (9.24%) SharePoint
2 9 (7.56%) Microsoft Exchange
3 1 (0.84%) Confluence
Applications
1 6 (5.04%) Microsoft Office
2 5 (4.20%) Microsoft Excel
3 2 (1.68%) Microsoft Project
4 1 (0.84%) Acrobat
4 1 (0.84%) Microsoft PowerPoint
4 1 (0.84%) MS Visio
Business Applications
1 6 (5.04%) Elite 3E
2 1 (0.84%) Remedy ITSM
Cloud Services
1 31 (26.05%) Microsoft 365
2 29 (24.37%) Azure
3 11 (9.24%) AWS
3 11 (9.24%) Entra ID
4 7 (5.88%) SaaS
5 2 (1.68%) Datadog
5 2 (1.68%) Power Platform
6 1 (0.84%) Azure DevOps
6 1 (0.84%) Azure Key Vault
6 1 (0.84%) GCP
6 1 (0.84%) Microsoft Copilot
6 1 (0.84%) OneDrive
6 1 (0.84%) Power Automate
Communications & Networking
1 7 (5.88%) Structured Cabling
1 7 (5.88%) VPN
2 6 (5.04%) DHCP
2 6 (5.04%) DNS
2 6 (5.04%) TCP/IP
3 5 (4.20%) LAN
3 5 (4.20%) WAN
4 3 (2.52%) Network Security
5 2 (1.68%) Firewall
6 1 (0.84%) Internet
6 1 (0.84%) ISDN
6 1 (0.84%) PSTN
6 1 (0.84%) RTP
6 1 (0.84%) SD-WAN
6 1 (0.84%) SSH
6 1 (0.84%) Unified Communications
6 1 (0.84%) VLAN
6 1 (0.84%) VoIP
Database & Business Intelligence
1 4 (3.36%) SQL Server
2 3 (2.52%) MySQL
3 2 (1.68%) Power BI
3 2 (1.68%) SQLPlus
4 1 (0.84%) Azure SQL Database
4 1 (0.84%) PostgreSQL
Development Applications
1 31 (26.05%) JIRA
General
1 81 (68.07%) Social Skills
2 25 (21.01%) Finance
3 18 (15.13%) Organisational Skills
4 15 (12.61%) Analytical Skills
5 12 (10.08%) Law
5 12 (10.08%) Legal
6 7 (5.88%) Public Sector
7 3 (2.52%) Banking
8 2 (1.68%) Inclusion and Diversity
8 2 (1.68%) Influencing Skills
9 1 (0.84%) Documentation Skills
9 1 (0.84%) Games
9 1 (0.84%) Social Housing
Job Titles
1 23 (19.33%) Analyst
1 23 (19.33%) Developer
1 23 (19.33%) JIRA Developer
2 22 (18.49%) Lead
3 21 (17.65%) IT Support
4 15 (12.61%) Team Leader
5 13 (10.92%) IT Analyst
5 13 (10.92%) IT Manager
5 13 (10.92%) Support Analyst
6 12 (10.08%) Service Manager
6 12 (10.08%) Support Team Leader
7 10 (8.40%) IT Support Analyst
8 8 (6.72%) 2nd Line Support
8 8 (6.72%) Service Analyst
9 7 (5.88%) IT Engineer
9 7 (5.88%) Service Desk Manager
9 7 (5.88%) Support Engineer
10 6 (5.04%) Data Centre Engineer
10 6 (5.04%) IT Services Manager
10 6 (5.04%) Service Support Manager
Miscellaneous
1 7 (5.88%) Data Centre
1 7 (5.88%) Onboarding
2 6 (5.04%) Culture of Ownership
3 5 (4.20%) Management Information System
4 3 (2.52%) Analytical Mindset
5 2 (1.68%) Cloud Native
5 2 (1.68%) CSOC
5 2 (1.68%) Cyber Security Posture
5 2 (1.68%) Enterprise Software
5 2 (1.68%) Security Operations Centre
6 1 (0.84%) Fat Client
6 1 (0.84%) Legacy Systems
6 1 (0.84%) Linux Command Line
6 1 (0.84%) Self-Motivation
6 1 (0.84%) Tandem
6 1 (0.84%) Thin Client
6 1 (0.84%) Video Conferencing
6 1 (0.84%) Virtual Team
Operating Systems
1 25 (21.01%) Windows
2 8 (6.72%) Apple iOS
3 7 (5.88%) Windows 10
3 7 (5.88%) Windows Server
4 6 (5.04%) Linux
5 3 (2.52%) Mac OS
5 3 (2.52%) Unix
Processes & Methodologies
1 119 (100.00%) ITIL
2 63 (52.94%) ITSM
3 58 (48.74%) Service Management
4 51 (42.86%) Problem-Solving
5 49 (41.18%) Continuous Improvement
6 33 (27.73%) Incident Management
7 31 (26.05%) Change Management
7 31 (26.05%) Computer Science
8 29 (24.37%) Service Delivery
9 23 (19.33%) Asset Management
10 19 (15.97%) Customer Service
11 18 (15.13%) Stakeholder Management
12 15 (12.61%) User Experience
13 14 (11.76%) Risk Management
14 13 (10.92%) Stakeholder Engagement
15 10 (8.40%) Business Continuity
15 10 (8.40%) Cybersecurity
15 10 (8.40%) Mentoring
16 9 (7.56%) Disaster Recovery
16 9 (7.56%) Project Management
Programming Languages
1 31 (26.05%) PowerShell
2 23 (19.33%) JavaScript
3 7 (5.88%) SQL
4 4 (3.36%) Python
5 2 (1.68%) VB
Qualifications
1 50 (42.02%) Degree
2 10 (8.40%) Azure Certification
2 10 (8.40%) Cisco Certification
3 8 (6.72%) CCNA
3 8 (6.72%) Microsoft Certification
4 6 (5.04%) Network+ Certification
4 6 (5.04%) Security Cleared
5 5 (4.20%) Computer Science Degree
5 5 (4.20%) PMI Certification
5 5 (4.20%) PMP
6 4 (3.36%) AWS Certification
6 4 (3.36%) AWS Certified Solutions Architect
6 4 (3.36%) Master's Degree
7 3 (2.52%) PRINCE2 Certification
7 3 (2.52%) SC Cleared
8 2 (1.68%) BPSS Clearance
8 2 (1.68%) CISA
8 2 (1.68%) CISM
8 2 (1.68%) CISSP
8 2 (1.68%) ITIL Certification
Quality Assurance & Compliance
1 8 (6.72%) SLA
2 4 (3.36%) Cyber Essentials
2 4 (3.36%) Cyber Essentials PLUS
2 4 (3.36%) PMO
2 4 (3.36%) QA
3 3 (2.52%) ISO/IEC 27001
4 2 (1.68%) GDPR
4 2 (1.68%) ISO/IEC 20000
System Software
1 22 (18.49%) Active Directory
2 6 (5.04%) Virtual Desktop
3 2 (1.68%) Docker
4 1 (0.84%) Firmware
4 1 (0.84%) Virtual Machines
4 1 (0.84%) VMware Infrastructure
Systems Management
1 8 (6.72%) Microsoft Intune
2 3 (2.52%) Kubernetes
2 3 (2.52%) Terraform
3 2 (1.68%) Grafana
3 2 (1.68%) Prometheus
3 2 (1.68%) SCCM
4 1 (0.84%) AirWatch
4 1 (0.84%) Autotask
4 1 (0.84%) Control-M
4 1 (0.84%) EMC NetWorker
4 1 (0.84%) FortiGate
4 1 (0.84%) Single Sign-On
Vendors
1 38 (31.93%) Microsoft
2 23 (19.33%) Atlassian
3 16 (13.45%) ServiceNow
4 15 (12.61%) Cisco
5 6 (5.04%) arcserve
5 6 (5.04%) iManage
5 6 (5.04%) Veeam
6 3 (2.52%) Apple
7 2 (1.68%) Concur
7 2 (1.68%) Fortinet
7 2 (1.68%) Salesforce
7 2 (1.68%) SAP
7 2 (1.68%) SolarWinds
8 1 (0.84%) Adobe
8 1 (0.84%) Google
8 1 (0.84%) IBM
8 1 (0.84%) McAfee
8 1 (0.84%) Oracle
8 1 (0.84%) Remedy
8 1 (0.84%) VMware