ITIL Foundation Certificate Job Trends

ITIL Foundation Certificate
UK

The table below provides summary statistics for permanent job vacancies with a requirement for ITIL Foundation Certificate qualifications. It includes a benchmarking guide to the salaries offered over the 6 months leading up to 12 September 2026, comparing them to the same period in the previous two years.

6 months to
12 Sep 2026
Same period 2025 Same period 2024
Rank 705 574 680
Rank change year-on-year -131 +106 -30
Permanent jobs citing ITIL Foundation Certificate 99 101 121
As % of all permanent jobs in the UK 0.087% 0.20% 0.15%
As % of the Qualifications category 0.49% 0.60% 0.58%
Number of salaries quoted 72 90 80
10th Percentile £25,625 £30,500 £30,763
25th Percentile £29,938 £31,500 £36,250
Median annual salary (50th Percentile) £42,000 £39,929 £45,000
Median % change year-on-year +5.19% -11.27% -6.48%
75th Percentile £58,125 £55,500 £59,000
90th Percentile £70,000 £62,700 £67,500
UK excluding London median annual salary £37,000 £35,854 £41,500
% change year-on-year +3.20% -13.60% -9.26%

All Academic and Professional Certifications
UK

ITIL Foundation Certificate falls under the Academic Qualifications and Professional Certifications category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring academic qualifications or professional certifications.

Permanent vacancies requiring academic qualifications or professional certifications 20,282 16,948 20,840
As % of all permanent jobs advertised in the UK 17.88% 34.16% 26.52%
Number of salaries quoted 11,086 7,565 10,013
10th Percentile £32,000 £29,250 £31,250
25th Percentile £44,500 £37,500 £42,000
Median annual salary (50th Percentile) £60,000 £55,000 £55,000
Median % change year-on-year +9.09% - -5.17%
75th Percentile £80,000 £73,500 £75,000
90th Percentile £97,500 £90,000 £90,000
UK excluding London median annual salary £57,500 £50,000 £52,500
% change year-on-year +15.00% -4.76% -

ITIL Foundation Certificate
Job Vacancy Trend

Historical trend showing the proportion of permanent IT job postings citing ITIL Foundation Certificate relative to all permanent IT jobs advertised.

ITIL Foundation Certificate job vacancy trend in the UK

ITIL Foundation Certificate
Salary Trend

Salary distribution trend for jobs in the UK citing ITIL Foundation Certificate.

Salary distribution trend for jobs in the UK citing ITIL Foundation Certificate

ITIL Foundation Certificate
Salary Histogram

Salary distribution for jobs citing ITIL Foundation Certificate over the 6 months to 12 September 2026.

Salary histogram for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Top 15 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL Foundation Certificate within the UK over the 6 months to 12 September 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England -125 90 £42,000 +5.19% 41
UK excluding London -122 75 £37,000 +3.20% 34
North of England -53 27 £27,500 -15.38% 5
Work from Home -51 22 £55,000 +53.40% 24
South East -32 19 £42,500 +10.49% 10
London -53 18 £60,000 +9.09% 16
Yorkshire -42 17 £26,250 -15.32% 2
Midlands -34 11 £45,000 -18.18% 4
North West -19 10 £27,500 -23.30% 3
South West -79 9 £27,000 -46.00% 8
East of England -31 6 £38,250 +17.69% 4
West Midlands -41 6 £45,125 -17.95%
East Midlands - 5 £45,000 - 4
Scotland +10 2 - - 1
Wales -70 1 £48,500 +85.39% 1

ITIL Foundation Certificate
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 14 (14.14%) SharePoint
2 13 (13.13%) Microsoft Exchange
3 5 (5.05%) IIS
4 4 (4.04%) OpenStack
5 2 (2.02%) Confluence
5 2 (2.02%) nginx
6 1 (1.01%) Apache
6 1 (1.01%) CMS
6 1 (1.01%) Tomcat
6 1 (1.01%) WordPress
Applications
1 7 (7.07%) Microsoft Office
2 2 (2.02%) Microsoft Excel
Business Applications
1 11 (11.11%) Remedy ITSM
2 4 (4.04%) Payment Gateway
2 4 (4.04%) Shopify
3 2 (2.02%) Integrated Workplace Management System
4 1 (1.01%) SAP S/4HANA
Cloud Services
1 39 (39.39%) Microsoft 365
2 25 (25.25%) Azure
3 20 (20.20%) Entra ID
4 7 (7.07%) SaaS
5 6 (6.06%) AWS
5 6 (6.06%) Azure Sentinel
5 6 (6.06%) Cloudflare
5 6 (6.06%) OneDrive
6 5 (5.05%) Azure DevOps
7 4 (4.04%) Power Automate
8 3 (3.03%) GCP
9 2 (2.02%) Amazon CloudWatch
9 2 (2.02%) AWS CloudFormation
9 2 (2.02%) AWS Lambda
9 2 (2.02%) Dynamics 365
9 2 (2.02%) IaaS
9 2 (2.02%) PaaS
9 2 (2.02%) Route 53
9 2 (2.02%) Serverless
9 2 (2.02%) Virtual Private Cloud
Communications & Networking
1 19 (19.19%) DNS
2 18 (18.18%) WAN
3 14 (14.14%) LAN
4 12 (12.12%) DHCP
4 12 (12.12%) VPN
5 9 (9.09%) VoIP
6 8 (8.08%) TCP/IP
7 7 (7.07%) VLAN
8 6 (6.06%) Internet
8 6 (6.06%) SSL
9 5 (5.05%) Firewall
10 4 (4.04%) ADSL
10 4 (4.04%) BGP
10 4 (4.04%) MPLS
10 4 (4.04%) SD-WAN
10 4 (4.04%) Unified Communications
10 4 (4.04%) WebEx
10 4 (4.04%) Wireless
11 3 (3.03%) Wi-Fi
12 1 (1.01%) Converged Networks
Database & Business Intelligence
1 5 (5.05%) SQL Server
2 2 (2.02%) Amazon RDS
3 1 (1.01%) MySQL
3 1 (1.01%) PostgreSQL
3 1 (1.01%) Power BI
Development Applications
1 9 (9.09%) JIRA
2 5 (5.05%) Jenkins
3 3 (3.03%) Bitbucket
3 3 (3.03%) Git
3 3 (3.03%) GitLab
4 2 (2.02%) Atlassian Bamboo
4 2 (2.02%) git-flow
General
1 50 (50.51%) Social Skills
2 31 (31.31%) Analytical Skills
3 17 (17.17%) Finance
4 8 (8.08%) Influencing Skills
4 8 (8.08%) Public Sector
5 6 (6.06%) Retail
6 5 (5.05%) Organisational Skills
7 4 (4.04%) Aviation
7 4 (4.04%) Banking
8 3 (3.03%) Documentation Skills
8 3 (3.03%) Legal
8 3 (3.03%) Telecoms
9 2 (2.02%) Aerospace
10 1 (1.01%) Law
Job Titles
1 23 (23.23%) Analyst
2 19 (19.19%) IT Support
3 13 (13.13%) IT Support Technician
3 13 (13.13%) IT Technician
3 13 (13.13%) Support Technician
4 9 (9.09%) IT Manager
4 9 (9.09%) Lead
4 9 (9.09%) Support Analyst
5 8 (8.08%) Developer
5 8 (8.08%) Senior
5 8 (8.08%) Team Leader
6 7 (7.07%) Support Engineer
7 6 (6.06%) Cybersecurity Analyst
7 6 (6.06%) IT Engineer
7 6 (6.06%) Security Analyst
7 6 (6.06%) Service Analyst
7 6 (6.06%) SOC Analyst
8 5 (5.05%) IT Support Engineer
8 5 (5.05%) Junior
8 5 (5.05%) Junior Analyst
Libraries, Frameworks & Software Standards
1 6 (6.06%) Terraform
2 2 (2.02%) AWS CDK
2 2 (2.02%) CSS
3 1 (1.01%) Ajax
3 1 (1.01%) AngularJS
3 1 (1.01%) CodeIgniter
3 1 (1.01%) CSS3
3 1 (1.01%) HTML
3 1 (1.01%) HTML5
3 1 (1.01%) JDBC
3 1 (1.01%) jQuery
3 1 (1.01%) JSON
3 1 (1.01%) Laravel
3 1 (1.01%) LDAP
3 1 (1.01%) REST
3 1 (1.01%) Web Services
Miscellaneous
1 26 (26.26%) Driving Licence
2 14 (14.14%) Onboarding
3 8 (8.08%) Management Information System
4 7 (7.07%) Data Centre
5 6 (6.06%) Cyber Defence
5 6 (6.06%) Security Operations Centre
6 5 (5.05%) CMDB
7 4 (4.04%) Analytical Mindset
7 4 (4.04%) Enterprise Software
8 3 (3.03%) Self-Motivation
9 2 (2.02%) Cloud Native
9 2 (2.02%) Data Protection Act
9 2 (2.02%) IoT
10 1 (1.01%) CSOC
10 1 (1.01%) Fat Client
10 1 (1.01%) Greenfield Project
10 1 (1.01%) Legacy Systems
10 1 (1.01%) Social Media
10 1 (1.01%) Thin Client
10 1 (1.01%) Video Conferencing
Operating Systems
1 48 (48.48%) Windows
2 22 (22.22%) Windows Server
3 11 (11.11%) Linux
4 10 (10.10%) Windows 10
5 8 (8.08%) Mac OS
6 4 (4.04%) Debian
6 4 (4.04%) Red Hat Enterprise Linux
7 3 (3.03%) Apple iOS
8 1 (1.01%) Windows 7
Processes & Methodologies
1 99 (100.00%) ITIL
2 54 (54.55%) ITSM
3 52 (52.53%) Problem-Solving
4 42 (42.42%) Service Management
5 35 (35.35%) Continuous Improvement
6 29 (29.29%) Customer Service
7 25 (25.25%) Service Delivery
8 24 (24.24%) Stakeholder Management
9 20 (20.20%) Cybersecurity
10 16 (16.16%) Agile
10 16 (16.16%) Incident Management
11 15 (15.15%) Roadmaps
12 12 (12.12%) Project Delivery
12 12 (12.12%) Workflow
13 11 (11.11%) Business Continuity
13 11 (11.11%) Change Management
13 11 (11.11%) Data Protection
13 11 (11.11%) Mentoring
14 10 (10.10%) CI/CD
14 10 (10.10%) Stakeholder Engagement
Programming Languages
1 19 (19.19%) PowerShell
2 8 (8.08%) Python
3 5 (5.05%) SQL
3 5 (5.05%) T-SQL
4 3 (3.03%) Bash
5 2 (2.02%) Java
5 2 (2.02%) JavaScript
6 1 (1.01%) Bicep
6 1 (1.01%) PHP
Qualifications
1 19 (19.19%) Security Cleared
2 16 (16.16%) Degree
3 13 (13.13%) Microsoft Certification
4 12 (12.12%) Network+ Certification
4 12 (12.12%) SC Cleared
5 8 (8.08%) A+ Certification
5 8 (8.08%) CCNA
5 8 (8.08%) Cisco Certification
6 7 (7.07%) Azure Certification
7 6 (6.06%) CompTIA Security+
8 4 (4.04%) NVQ Level 3
8 4 (4.04%) PRINCE2 Practitioner
9 2 (2.02%) AWS Certification
9 2 (2.02%) BPSS Clearance
9 2 (2.02%) Computer Science Degree
9 2 (2.02%) DV Cleared
9 2 (2.02%) ITIL Certification
9 2 (2.02%) MOS
9 2 (2.02%) PMI Certification
9 2 (2.02%) PMP
Quality Assurance & Compliance
1 19 (19.19%) SLA
2 6 (6.06%) GDPR
3 3 (3.03%) ISO/IEC 20000
3 3 (3.03%) ISO/IEC 27001
3 3 (3.03%) QA
3 3 (3.03%) Sarbanes-Oxley
4 2 (2.02%) Cyber Essentials
4 2 (2.02%) Cyber Essentials PLUS
4 2 (2.02%) ISO 22301
4 2 (2.02%) ISO 9001
4 2 (2.02%) NCSC
4 2 (2.02%) PCI DSS
5 1 (1.01%) Data Quality
5 1 (1.01%) GRC
5 1 (1.01%) NEBOSH
System Software
1 40 (40.40%) Active Directory
2 9 (9.09%) Docker
3 3 (3.03%) Hyper-V
4 2 (2.02%) BitLocker
5 1 (1.01%) UAG
5 1 (1.01%) VMware Infrastructure
Systems Management
1 18 (18.18%) Microsoft Intune
2 10 (10.10%) Ansible
3 9 (9.09%) ZABBIX
4 8 (8.08%) SCCM
5 7 (7.07%) Kubernetes
6 6 (6.06%) Graylog
6 6 (6.06%) Puppet
7 3 (3.03%) Control-M
7 3 (3.03%) Single Sign-On
8 2 (2.02%) Active Directory Federation Services
9 1 (1.01%) AirWatch
9 1 (1.01%) Autotask
9 1 (1.01%) Jamf Pro
9 1 (1.01%) vCenter Server
Vendors
1 55 (55.56%) Microsoft
2 27 (27.27%) ServiceNow
3 11 (11.11%) Remedy
4 5 (5.05%) BMC
4 5 (5.05%) Cisco
5 4 (4.04%) Apple
5 4 (4.04%) Atlassian
5 4 (4.04%) Fortinet
5 4 (4.04%) Huawei
5 4 (4.04%) Meraki
5 4 (4.04%) Polycom
5 4 (4.04%) SAP
5 4 (4.04%) SolarWinds
5 4 (4.04%) VMware
6 3 (3.03%) Veeam
7 2 (2.02%) CA Agile Central
7 2 (2.02%) Planon
7 2 (2.02%) Red Hat
7 2 (2.02%) Salesforce
8 1 (1.01%) F5