ITIL Foundation Certificate Job Trends

ITIL Foundation Certificate
UK

The table below provides summary statistics for permanent job vacancies with a requirement for ITIL Foundation Certificate qualifications. It includes a benchmarking guide to the salaries offered over the 6 months leading up to 10 October 2026, comparing them to the same period in the previous two years.

6 months to
10 Oct 2026
Same period 2025 Same period 2024
Rank 711 549 632
Rank change year-on-year -162 +83 -9
Permanent jobs citing ITIL Foundation Certificate 94 118 120
As % of all permanent jobs in the UK 0.080% 0.24% 0.17%
As % of the Qualifications category 0.46% 0.68% 0.58%
Number of salaries quoted 68 87 68
10th Percentile £25,625 £30,500 £30,875
25th Percentile £32,438 £31,250 £34,688
Median annual salary (50th Percentile) £42,500 £39,929 £41,500
Median % change year-on-year +6.44% -3.79% -12.63%
75th Percentile £58,281 £56,250 £53,750
90th Percentile £77,500 £65,670 £65,300
UK excluding London median annual salary £40,000 £37,000 £39,730
% change year-on-year +8.11% -6.87% -7.07%

All Academic and Professional Certifications
UK

ITIL Foundation Certificate falls under the Academic Qualifications and Professional Certifications category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring academic qualifications or professional certifications.

Permanent vacancies requiring academic qualifications or professional certifications 20,376 17,273 20,572
As % of all permanent jobs advertised in the UK 17.26% 34.94% 28.31%
Number of salaries quoted 11,525 7,345 8,761
10th Percentile £32,000 £29,000 £31,500
25th Percentile £43,750 £36,250 £42,500
Median annual salary (50th Percentile) £60,000 £55,000 £57,500
Median % change year-on-year +9.09% -4.35% -0.04%
75th Percentile £80,000 £73,750 £75,000
90th Percentile £97,500 £90,000 £90,000
UK excluding London median annual salary £56,000 £47,500 £52,500
% change year-on-year +17.89% -9.52% -

ITIL Foundation Certificate
Job Vacancy Trend

Historical trend showing the proportion of permanent IT job postings citing ITIL Foundation Certificate relative to all permanent IT jobs advertised.

ITIL Foundation Certificate job vacancy trend in the UK

ITIL Foundation Certificate
Salary Trend

Salary distribution trend for jobs in the UK citing ITIL Foundation Certificate.

Salary distribution trend for jobs in the UK citing ITIL Foundation Certificate

ITIL Foundation Certificate
Salary Histogram

Salary distribution for jobs citing ITIL Foundation Certificate over the 6 months to 10 October 2026.

Salary histogram for ITIL Foundation Certificate in the UK

ITIL Foundation Certificate
Top 16 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL Foundation Certificate within the UK over the 6 months to 10 October 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England -153 85 £42,500 +6.44% 71
UK excluding London -155 67 £40,000 +8.11% 52
North of England -77 23 £26,875 -17.31% 18
Work from Home -80 21 £51,250 +42.94% 29
London -52 18 £65,000 +18.18% 21
South East -58 17 £42,500 +6.44% 9
Midlands -37 12 £45,000 -16.67% 13
North West -21 11 £27,500 -23.30% 9
Yorkshire -45 10 £26,250 -15.32% 7
South West -79 7 - - 2
East Midlands -30 6 £45,000 - 5
East of England -39 6 £38,250 +17.69% 7
West Midlands -47 6 £33,100 -38.70% 8
North East -76 2 £26,000 -20.00% 2
Scotland +10 1 - - 3
Wales -78 1 £48,500 +85.39%

ITIL Foundation Certificate
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 11 (11.70%) Microsoft Exchange
2 9 (9.57%) SharePoint
3 5 (5.32%) IIS
4 4 (4.26%) OpenStack
5 2 (2.13%) Confluence
5 2 (2.13%) nginx
6 1 (1.06%) Apache
6 1 (1.06%) CMS
6 1 (1.06%) Tomcat
6 1 (1.06%) WordPress
Applications
1 5 (5.32%) Microsoft Office
2 2 (2.13%) Microsoft Excel
Business Applications
1 11 (11.70%) Remedy ITSM
2 4 (4.26%) Payment Gateway
2 4 (4.26%) Shopify
3 2 (2.13%) Integrated Workplace Management System
Cloud Services
1 35 (37.23%) Microsoft 365
2 25 (26.60%) Azure
3 20 (21.28%) Entra ID
4 6 (6.38%) AWS
4 6 (6.38%) Azure Sentinel
4 6 (6.38%) Cloudflare
5 5 (5.32%) SaaS
6 4 (4.26%) Azure DevOps
6 4 (4.26%) OneDrive
6 4 (4.26%) Power Automate
7 2 (2.13%) Amazon CloudWatch
7 2 (2.13%) Amazon ECR
7 2 (2.13%) Amazon ECS
7 2 (2.13%) AWS CloudFormation
7 2 (2.13%) AWS Lambda
7 2 (2.13%) Dynamics 365
7 2 (2.13%) GCP
7 2 (2.13%) Route 53
7 2 (2.13%) Serverless
7 2 (2.13%) Virtual Private Cloud
Communications & Networking
1 16 (17.02%) DNS
2 13 (13.83%) VPN
2 13 (13.83%) WAN
3 10 (10.64%) DHCP
4 9 (9.57%) LAN
4 9 (9.57%) TCP/IP
4 9 (9.57%) VoIP
5 8 (8.51%) VLAN
6 6 (6.38%) Internet
6 6 (6.38%) SSL
7 4 (4.26%) ADSL
7 4 (4.26%) BGP
7 4 (4.26%) Firewall
7 4 (4.26%) MPLS
7 4 (4.26%) SD-WAN
7 4 (4.26%) Unified Communications
7 4 (4.26%) WebEx
7 4 (4.26%) Wi-Fi
7 4 (4.26%) Wireless
8 2 (2.13%) NetScaler
Database & Business Intelligence
1 5 (5.32%) SQL Server
2 2 (2.13%) Amazon RDS
3 1 (1.06%) MySQL
3 1 (1.06%) PostgreSQL
3 1 (1.06%) Power BI
Development Applications
1 9 (9.57%) JIRA
2 4 (4.26%) Jenkins
3 3 (3.19%) Bitbucket
3 3 (3.19%) Git
4 2 (2.13%) Atlassian Bamboo
4 2 (2.13%) git-flow
4 2 (2.13%) GitLab
General
1 54 (57.45%) Social Skills
2 31 (32.98%) Analytical Skills
3 15 (15.96%) Finance
4 7 (7.45%) Organisational Skills
5 6 (6.38%) Influencing Skills
5 6 (6.38%) Retail
6 5 (5.32%) Documentation Skills
6 5 (5.32%) Public Sector
7 4 (4.26%) Aviation
8 3 (3.19%) Aerospace
8 3 (3.19%) Banking
8 3 (3.19%) Legal
8 3 (3.19%) Telecoms
9 1 (1.06%) Inclusion and Diversity
9 1 (1.06%) Law
Job Titles
1 23 (24.47%) Analyst
2 15 (15.96%) IT Support
3 9 (9.57%) IT Engineer
3 9 (9.57%) IT Manager
3 9 (9.57%) Support Analyst
4 8 (8.51%) Developer
4 8 (8.51%) Lead
4 8 (8.51%) Support Engineer
4 8 (8.51%) Team Leader
5 7 (7.45%) IT Support Engineer
5 7 (7.45%) IT Support Technician
5 7 (7.45%) IT Technician
5 7 (7.45%) Senior
5 7 (7.45%) Support Technician
6 6 (6.38%) Cybersecurity Analyst
6 6 (6.38%) Security Analyst
6 6 (6.38%) Service Analyst
6 6 (6.38%) SOC Analyst
7 5 (5.32%) Junior
7 5 (5.32%) Junior Analyst
Libraries, Frameworks & Software Standards
1 4 (4.26%) Terraform
2 2 (2.13%) AWS CDK
2 2 (2.13%) CSS
3 1 (1.06%) Ajax
3 1 (1.06%) AngularJS
3 1 (1.06%) CodeIgniter
3 1 (1.06%) CSS3
3 1 (1.06%) HTML
3 1 (1.06%) HTML5
3 1 (1.06%) JDBC
3 1 (1.06%) jQuery
3 1 (1.06%) JSON
3 1 (1.06%) Laravel
3 1 (1.06%) LDAP
3 1 (1.06%) REST
3 1 (1.06%) Web Services
Miscellaneous
1 17 (18.09%) Driving Licence
2 12 (12.77%) Onboarding
3 8 (8.51%) Management Information System
4 7 (7.45%) Data Centre
5 6 (6.38%) Cyber Defence
5 6 (6.38%) Security Operations Centre
6 5 (5.32%) CMDB
7 4 (4.26%) Enterprise Software
8 3 (3.19%) Analytical Mindset
8 3 (3.19%) Self-Motivation
9 2 (2.13%) Cloud Native
9 2 (2.13%) CSOC
9 2 (2.13%) Data Protection Act
9 2 (2.13%) Fat Client
9 2 (2.13%) IoT
9 2 (2.13%) Legacy Systems
9 2 (2.13%) Thin Client
10 1 (1.06%) Cyber Threat
10 1 (1.06%) Social Media
10 1 (1.06%) Video Conferencing
Operating Systems
1 43 (45.74%) Windows
2 16 (17.02%) Windows Server
3 12 (12.77%) Linux
4 11 (11.70%) Windows 10
5 7 (7.45%) Mac OS
6 4 (4.26%) Apple iOS
6 4 (4.26%) Debian
6 4 (4.26%) Red Hat Enterprise Linux
7 2 (2.13%) Windows 7
Processes & Methodologies
1 94 (100.00%) ITIL
2 51 (54.26%) ITSM
3 49 (52.13%) Problem-Solving
4 43 (45.74%) Service Management
5 36 (38.30%) Continuous Improvement
6 25 (26.60%) Customer Service
7 23 (24.47%) Stakeholder Management
8 20 (21.28%) Service Delivery
9 18 (19.15%) Incident Management
10 16 (17.02%) Cybersecurity
11 15 (15.96%) Agile
11 15 (15.96%) Roadmaps
12 12 (12.77%) Data Protection
12 12 (12.77%) Workflow
13 11 (11.70%) Change Management
13 11 (11.70%) Mentoring
13 11 (11.70%) Project Delivery
14 10 (10.64%) Business Continuity
15 9 (9.57%) AI
15 9 (9.57%) Stakeholder Engagement
Programming Languages
1 18 (19.15%) PowerShell
2 8 (8.51%) Python
3 5 (5.32%) SQL
3 5 (5.32%) T-SQL
4 2 (2.13%) Bash
4 2 (2.13%) Java
4 2 (2.13%) JavaScript
5 1 (1.06%) PHP
Qualifications
1 21 (22.34%) Security Cleared
2 17 (18.09%) Degree
3 16 (17.02%) Microsoft Certification
4 13 (13.83%) SC Cleared
5 9 (9.57%) CCNA
5 9 (9.57%) Cisco Certification
6 8 (8.51%) Network+ Certification
7 7 (7.45%) Azure Certification
8 6 (6.38%) CompTIA Security+
9 4 (4.26%) A+ Certification
10 3 (3.19%) PRINCE2 Practitioner
11 2 (2.13%) AWS Certification
11 2 (2.13%) AWS Certified DevOps Engineer
11 2 (2.13%) BPSS Clearance
11 2 (2.13%) Computer Science Degree
11 2 (2.13%) ITIL Certification
11 2 (2.13%) MCSE
11 2 (2.13%) MOS
11 2 (2.13%) VMware Certified Professional (VCP)
12 1 (1.06%) PMP
Quality Assurance & Compliance
1 20 (21.28%) SLA
2 5 (5.32%) GDPR
3 3 (3.19%) ISO/IEC 20000
3 3 (3.19%) ISO/IEC 27001
4 2 (2.13%) Cyber Essentials
4 2 (2.13%) Cyber Essentials PLUS
4 2 (2.13%) ISO 22301
4 2 (2.13%) ISO 9001
4 2 (2.13%) NCSC
4 2 (2.13%) PCI DSS
4 2 (2.13%) QA
4 2 (2.13%) Sarbanes-Oxley
5 1 (1.06%) Data Quality
5 1 (1.06%) GRC
5 1 (1.06%) NEBOSH
System Software
1 35 (37.23%) Active Directory
2 8 (8.51%) Docker
3 4 (4.26%) Hyper-V
4 3 (3.19%) VMware Infrastructure
5 2 (2.13%) BitLocker
5 2 (2.13%) UAG
Systems Management
1 16 (17.02%) Microsoft Intune
2 10 (10.64%) SCCM
3 9 (9.57%) ZABBIX
4 8 (8.51%) Ansible
5 6 (6.38%) Graylog
5 6 (6.38%) Kubernetes
5 6 (6.38%) Puppet
6 3 (3.19%) Control-M
6 3 (3.19%) Single Sign-On
7 2 (2.13%) Active Directory Federation Services
7 2 (2.13%) AirWatch
7 2 (2.13%) vCenter Server
8 1 (1.06%) Autotask
8 1 (1.06%) Jamf Pro
8 1 (1.06%) WSUS
Vendors
1 49 (52.13%) Microsoft
2 28 (29.79%) ServiceNow
3 11 (11.70%) Remedy
4 6 (6.38%) Cisco
4 6 (6.38%) VMware
5 5 (5.32%) Apple
5 5 (5.32%) BMC
5 5 (5.32%) SolarWinds
6 4 (4.26%) Atlassian
6 4 (4.26%) Fortinet
6 4 (4.26%) Google
6 4 (4.26%) Huawei
6 4 (4.26%) Meraki
6 4 (4.26%) Polycom
7 3 (3.19%) SAP
7 3 (3.19%) Veeam
8 2 (2.13%) CA Agile Central
8 2 (2.13%) F5
8 2 (2.13%) Red Hat
8 2 (2.13%) Salesforce